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DIRECTOR - SGA
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escribe how you got started in your business. I was fortunate enough to be given the opportunity to work as a factory hand in a local window factory, after immigrating from South Africa. I learned the ropes there and was then offered a job at SGA a few years later where I was able to refine my skills and grow into more challenging roles, such as Production Manager. How has your business evolved since it began? SGA has been a locally owned and run business on the Coffs Coast for over 40 years. We have evolved from supplying standard windows for smaller residential projects to being a part of much larger major local commercial projects and supplying architecturally unique window solutions. What is your greatest achievement? Working my way up to becoming the business owner of this growing local business. What is your business’s greatest asset? Hands down my amazing staff! What is the most satisfying aspect of your role? Giving locals a start and giving them the opportunity to develop new skills and advance in their career path. What creative things do you do to create a likeable company culture? As a new business owner and coming through the ranks from the factory floor I think that outside of business hours interaction with your staff and rewarding their efforts is extremely important, I’m still working on a few extra things. Our team is extremely important to us. Where do you see your business in the next year? Next 5 years? Next 10 years? Hopefully we are caught up with all our work. The processes we are putting into place over the next 6 months should see us excel in production. Then we can take on more projects for the Coffs region.
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GA is a locally owned and run company; we have on average 23 employees and we endeavour to continue to support the local community by employing locally. SGA aims to continue its tradition of being praised and known for our ability to provide premium products in an efficient and timely way, we are also well placed to grow. Being local allows the SGA Team to directly network with clients and builders during the pre-planning and building process. By supporting our community and employing locally we ensure that SGA continues to work with local trades to enhance our efficiency in the building industry, unlike other competitors in the industry who are not locally based. Our skilled employees are in touch with local demand, trends, and environmental factors in relation to fabrication. SGA also has the local knowledge by having their finger on the pulse of the Coffs Harbour
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SGA Architectural Window Solutions comprises two main teams, the Sales Department and the Manufacturing/Fabrication Department. These teams are able to operate at their optimum level due to the continued support from Management, the Service Department and Commercial Site Fitters/Installers.
and surrounding areas and building and customised build, budget constraints and renovation industry daily. building regulations. The Sales Team members have all been The Manufacturing Department are certified and compliance trained to comply trained and encouraged on a regular basis with BASIX, NATHERS, Section ‘J’, fire, to make ‘quality and excellence’ the key wind and water terms and focal point penetration, kid-safe for all fabrication work. No job is too big and fall prevention They are supported by or small for our requirements, plus any Management to provide Sales Team! We treat all State and Government and maintain state of regulations and the art equipment and clients with respect limitations pertaining to safety processes. and specialised the aluminium window Like with the individual attention to and door industry. Sales Team, we have ensure they get the Collectively our Sales been lucky to retain products and service Department have a the employment of they are needing to suit combined 60 years of some long-standing their personal taste. knowledge and prior staff members, their industry experience. No knowledge and skill job is too big or small for our Sales Team! set is key to the growth and development We treat all clients with respect and of our business. They allow SGA to provide specialised individual attention to ensure custom orders as their fabrication knowledge they get the products and service they is vital to ensuring that items ordered are are needing to suit their personal taste, not only manufactured to high standards
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sponsoring a safety feature article in their spring magazine. This accolade will only fortify our standing in the aluminium window and door manufacturing industry Fabrication as we continue to knowledge is ensure and implement vital to ensuring that safety within the items ordered are not workplace. only manufactured to Our Service Team high standards but have always been
but are compliant with industry standards. The Manufacturing Department is backed by extensive product and fabrication testing by our main supplier are compliant with AWS (Australian industry standards. Window Systems Pty Ltd). Management assists all departments with production scheduling, safety compliance, general office functionality and all aspects of financial and managerial duties that go hand in hand with running a small business, in this diverse and forever changing marketplace and ensures that SGA operates at its optimum level. SGA’s holistic and comprehensive safety policy and procedures were recently audited by ‘AGWA – Australian Glass and Window Association’, who stated “They were extremely impressed with our safety processes and procedures”. So much so, they have acknowledged the safety dedication of the whole SGA Team by
praised for going above and beyond when it comes to providing customer service onsite, either direct with the clients or liaising with builders as a build is approaching the handover stage. We are constantly receiving praise in reference to the prompt and efficient service assistance SGA provides. We are proud that in addition to our superior products it’s our ‘service’ that is paramount to our success and a point of difference compared to other aluminium window and door manufacturers.
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SGA is your local aluminium window and door fabricator, supplying high quality products and great service to the Coffs Harbour community and surrounding regions since 1978.
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s many of our local builders and clients will testify, SGA are a prestige manufacturer of aluminium windows and doors offering residential, high end residential and commercial window and door systems. Backed by Architectural Window Systems (AWS), our comprehensive product range covers the Vantage, Elevate and Thermal Heart series of Window and Door products. We provide solutions across a large variety of areas for Residential, High-End Residential, Architectural and Commercial based projects. SGA Architectural Window Solutions has continued to develop, customise and refine our product range over the years, from its origins as ‘Sawtell Glass and Aluminium’ dating back to the 1980’s. Despite the various changes over the years, one fact remains solidified in our daily practices and that is to continue to grow, adapt and support local needs and local demand.
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Our premises located at 58 Industrial Drive, homes and construction of other services. Long North Boambee Valley was purposely designed gone are the stock standard residential builds and purchased by SGA’s previous owners and is and standard commercial shopfront fabrication. set over 1000sqm with a factory floor space of Knowing the demand for SGA’s products, approximately 750sqm, services and longmaking our facility standing capabilities the perfect location to in the aluminium ...despite the undertake both smallwindow and door various changes and large-scale projects. industry requires over the years - one We have a vast array of constant attention and fact remains solidified glass products within our dedication to continue in our daily practices showroom along with a to improve productivity and that is to continue comprehensive selection and efficiency. Lourens of hardware. Cloete, Director SGA to grow, adapt and As the building industry (current Company support local needs is booming in the Coffs Owner and previously and local demand. Harbour and surrounding Production Manager area, residential and of SGA for the past commercial clients’ eight years), is keen and builders’ demands are escalating. As are to enhance the flow and efficiency of the architectural enhancements, demands for factory’s overall fabrication capabilities. With housing ranging from new build, renovation improvements in the industry and product and expansion, multi-complex units, nursing developments, Lourens plans to achieve this
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The demand for our products, services and long standing capabilities in the aluminium window and door industry requires constant attention and dedication to continue to improve productivity and efficiency.
in consultation with the SGA Manufacturing Team, suppliers and AWS (Australian Window Systems Pty Ltd). With growth and development comes changes, this fact consistently refers to the building industry. For example, compliance to Australia Standards, wind rating, water penetration, energy efficiency, fire ratings, protection and fall prevention are ‘standard’ factors when building in Australia. Prevention is key to safeguard against our harsh environment and to assist with limiting energy consumption in both residential and commercial settings.
SGA products are performance rated and identified and labelled accordingly. Compliance certificates, warranty, care and maintenance instructions are issued post manufacturing to our clients. To ensure that our clients and builders receive the specialised attention SGA is renowned, the SGA Sales Team recommend that from the initial consultation clients and builders alike give SGA access to all related documentation, such as plans, diagrams, BASIX, NATHERS or Section ‘J’ and fire ratings. This guarantees all products
discussed and supplied are compliant. We also request that clients make an appointment to arrange a one-on-one consultation with our Sales Team to allow us to give each client the time and dedication required to provide the service we are renowned for.
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COME AND CHECK OUT OUR
Blue Ribbon Homes
Display Home
Proud supporter of SGA Architectural Window Solutions 7 Angler Crescent, Bonville Sawtell Commons Estate Tue, Wed, Thurs, Sat, Sun 10am - 3pm / Ph: 6651 8144
www.blueribbonhomes.com.au COFFS COAST
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