The Bridge: December 2020

Page 1

December 2020 vol. 24 no. 4


a new Chamber president


education overview p.10

Legislative preview summit p.17

Community Builders Community Builders are a level of Premier Partner businesses committed to improving the area by investing in our programs and events.


Internship Development


3 4


10 1  4 30 32

Area higher education overview Asking the Experts: Moorhead Mayor Johnathan Judd Member spotlight: BNG Team Member profile: Make-a-Wish Foundation


AAA-The Auto Club 22  Blue Cross Blue Shield of ND 16  BNG Team 31 Boulger Funeral Home 25  Cole Papers, Inc. 26  Cornerstone Bank 18 Dakota Carrier Network 7  Eye Consultants of Fargo 18 First International Bank & Trust 15  Indigo Signs 8 InForum 9  Knight Printing 31  Lumen Vision, P.C. 31 Make-A-Wish Foundation of North Dakota 31  North Dakota Information Technology Department 7  PAM Rehabilitation Hospital of Fargo 5  Pinnacle Pediatric Clinic 31 Pro Resources 26  ReadiTech 8  The Village 9  Your CBD Store 22

Find The Chamber online @fmwfchamber

17 17–21 22 23 23 24 25 26 27 28

Letter from Leadership CHAMBER NEWS

Membership Matters CHAMBER EVENTS

Legislative Summit Upcoming Events PROGRAM UPDATES


Bringing the Hallmark spirit Giving back during the COVID-era MEMBER NEWS

New Members Anniversaries Company News Ribbon Cuttings People News


CONTENTS video spotlights •  The City of Horace

•  Moore Engineering Inc. •  Sandy's Donuts Watch these videos to hear the great things happening around our metro, and what your fellow Chamber members are up to. Watch at


•  Episode 7: FM Area Diversion

Recently, major news broke regarding the FM Diversion. A settlement agreement resolving federal and state litigation was reached, signaling the end of project delays and a clear path to move forward. Listen in for an update on what this news means, status of funding, construction and more behind this multi-milliondollar infrastructure project.

Listen at

For past issues of The Bridge:



Board of Directors

The Chamber promotes economic growth and prosperity for business and its members through leadership in advocacy, education and engagement

Sandi Piatz Microsoft Chair

Shawn Dobberstein Hector International Airport Chair Elect

Peter Stenehjem First International Treasurer Bank & Trust


The Chamber is the leader in ensuring the growth and prosperity of our regional business and members

Roger Reierson Flint Group Agribusiness

Patti Cosgriff Northwestern Bank Ambassador Public Relations

Dean Krogen 702 Communications

Tom Dawson Dawson Insurance

Ambassador Member Relations

Jodi Duncan Flint Group

Wyatt Johnson John Deere Business Training Electronic Solutions

Immediate Past Chair Member at Large

Anne Blackhurst Minnesota State University Moorhead Kevin Christianson Paces Lodging Corporation, Property Resources Group


Committee Chairs

Louise Dardis Retired educator Education

Dan Cash Midwest Radio of Fargo Moorhead

Leadership FMWF

Brian Shawn Midco

Kyle Dorow Essentia Health

• Establish the region as a full-service metropolitan marketplace.

Mike Dragosavich Spotlight

Military Affairs

Trevor Mathew Choice Bank Professionals of Color

Chad Flanagan Eide Bailly LLP Steve Halverson Heartland Trust Company

• Be a bold voice for business through strong thought leadership and a rich policy agenda.

Kara Jorvig Allegro Group Brittany Montecuollo Sanford Health Mark Nisbet Xcel Energy

• Build a place of belonging to best serve members’ interests.

Tami Norgard Vogel Law Firm

Tim Flakoll Tri-College University Public Policy

Kirsten Jensen Minnesota State Women Connect University Moorhead Celine Francisco Choice Bank

Young Professionals Network

Joanna Slominski Mortenson

Chamber Staff Shannon Full

Jim Parsons

President & CEO

VP of Finance & Operations @FMWFJim

Amanda Huggett

Bobbi Rehder

Manager of Communications & Marketing @FMWFAmanda

Events Coordinator @FMWFBobbiJo

Alyssa Lakoduk

Katie Mastel

Professional Development Coordinator @FMWFAlyssa

Government Affairs & Advocacy Manager @FMWFKatie

Darren Dunlop

Business Development Manager @FMWFDarren

Casey Sanders

Manager of Membership @FMWFCasey

Tracy Meckler

Membership & Advertising Sales Manager @FMWFTracyM

Darin Feir

Mara Fossum

Mickayla Thompson

Julie Yourczek

Tracy Powell

Mason Rademacher

Marketing Design Coordinator @FMWFDarin

Member Relations Coordinator @FMWFMickayla

Director of Events and Programs @FMWFTracyP

Marketing Assistant

Office Administrator @FMWFJulieY

Public Policy & Workforce Development Coordinator @FMWFMason

THE BRIDGE (USPS 124-430) is published monthly by the Fargo Moorhead West Fargo Chamber. For each issue received, $3.50 of membership dues are applied toward subscription of the newsletter. Periodicals Postage Paid at Fargo, ND 58102 and at additional mailing offices. Publication No. 124430. POSTMASTER: Send address changes to The Bridge, PO Box 2443, Fargo, ND 58108-2443; 218.233.1100.       Printed by Forum Communications Printing.



Hello FMWF! A letter from your new Chamber president

Hello Fargo Moorhead West Fargo Chamber members! I am thrilled to begin my role as your new president and CEO. As I write this, my family and I have just moved to our new home in West Fargo and are settling in as we learn more about this dynamic community. We have felt welcomed from the start. In our time here so far, we have just begun discovering what makes up the fabric of this region. I am already energized by the vibrancy of this community, the opportunities for growth, the commitment of the leadership and Chamber team, and the tremendous foundation that has already been established. I look forward to building on this foundation. While I might be new to Fargo Moorhead West Fargo, I am not new to the work of a chamber. I have had the pleasure of leading chambers and economic development organizations for the last 20 years. I spent most of my career in the Midwest, most recently at the TwinWest Chamber of Commerce in Plymouth, Minnesota. It’s the third largest chamber in the Twin Cities, with 700 members, serving 10 suburban communities. Before that, I served as the president and CEO of the Fox Cities Chamber of Commerce in Appleton, Wisconsin. There, we had 1,500 member organizations serving a dozen contiguous communities. One of the reasons I was excited to come into this position was my experience representing multiple communities. I understand the importance of strong relationships and collaboration with elected officials, business leaders and member employees. I consider myself a pro-business advocate, and am passionate about workforce and economic development, strategic partnerships, special events, membership, inclusive strategies, and leadership development. I am no stranger to complex situations and developing solutionbased strategies. I believe that chambers should take risks, embrace change, and be bold in serving their communities. I’m excited to get to work, learn more about what we can do together in Fargo Moorhead West Fargo, and meet all of you. Happy holidays!

Shannon Full

President & CEO Fargo Moorhead West Fargo Chamber of Commerce




Membership poll In the eBridge and social media, we asked our members to respond to a poll about their Chamber benefits. Here’s what they had to say.

As a Chamber member, I most value these connection and engagement opportunities: • Chamber events:


• Chamber programs

(POC, Leadership, YPN, etc.):


Operation Thank You is coming! January 13, 2021

Operation Thank You may look a bit different this year, but all members can still expect to receive their new membership materials this January. Volunteers will be stopping by local members to say thank you and deliver the 2021 packets. Let us know if you prefer to pick yours up, or if we should use an alternate address this time. Watch out for an email later this month where you can indicate your preferences! Virtual packets will also be emailed to organization’s primary contacts. SPONSORS

• Serving on a committee or as an ambassador:


• Information from Chamber publications or social media:


• Other:


Thanks to everyone who participated! We’ll be back with more poll questions in future eBridges. Want to get yourself on the list? Sign up for Chamber emails at

Free prescription assistance with your Chamber membership. Save upward of 80% at more than 68,000 national and regional pharmacies. To learn more, visit



What’s in the packet?

• Your 2021 member window cling • 2021 Metro Profile & Membership Directory • A letter from the new Chamber president • Materials to maximize your membership For more information, contact Mickayla at

CHAMBER NEWS About the presenter

Have you ever thought of bringing an intern on to your team but don’t know where to start? Do you have an internship program but want to grow it? Regardless of your organization’s size or where your organization is at in the internship development or enhancement process, this program is for you! The newest training program at The Chamber, Building Successful Internship Programs, in partnership with Intern Bridge, has been designed as a handson, interactive cohort-style educational experience. Through small group conversations, data-driven analysis and guided video sessions led by Intern Bridge CEO Dr. Robert Shindell and Chamber staff, you can expect this nine-week, seven-part, virtual series to equip you and your organization with the tools to develop or enhance your own internship program. The training series will be offered live, with virtual options available.

Session topics and training dates (All times TBD) • Training 1: Introduction to Total Internship Management, January 12 • Training 2: Organizational Readiness & Team Commitment, January 19 • Training 3: The Intern Work Plan, January 27 • Discuss & Reflect with Dr. Shindell, February 3 • Training 4: Effective Recruiting & Onboarding, February 9

During the past 20 years, Dr. Robert Shindell, has successfully held a variety of professional leadership roles in higher education. He developed career centers at the University of Toledo’s College of Engineering, Midwestern State University and the Rawls College of Business at Texas Tech University. Robert’s innovative approach to career services led The Rawls College of Business Career Management Center to achieve the ranking of 28th in BusinessWeek’s national ranking of College of Business career centers in 2007. Dr. Shindell’s research and opinions are often quoted in the New York Times, The Chronicle of Higher Education, The Washington Post, Inside Higher Ed and many more. He has worked with thousands of employers and higher education career centers in developing successful transition plans for students through both live and virtual presentations. Dr. Shindell serves as a member of the Distinguished Scientists Advisory Board for the Oak Ridge Institute for Science and Education to maximizing the United States Department of Energy’s strategic objectives. He earned his Doctorate of Philosophy from Texas Tech University, a master’s degree in training and development from Midwestern State University, and a bachelor’s degree in education from the University of Toledo.

• Training 5: Selection & Training, February 16 • Training 6: Transitioning to “What’s Next” & Assessment, February 24

Learn more and sign up at

• Training 7: Wrapping Up: Putting it All Together, March 3

• Discuss & Reflect with Dr. Shindell, March 9


Cost: Chamber members: $215 | Non-members: $250

Contact Mason Rademacher at 218.233.1100 or email

All participants will receive: • Access to all training content for one year • Prepared binder with all supplemental documents and guiding content • Supplemental training webinar: Internship Legal Update • Two supplemental books: o Total Internship Management, Supervisor’s Handbook o Total Internship Management, The Employer’s Guide to Building & Sustaining the Ultimate Internship Program

Building Successful Internship Programs is presented by The Chamber and Intern Bridge, and brought to you by the financial support of Fueling Our Future.




The Chamber staff – Meet your Membership team

Casey Sanders

Mickayla Thompson

Tracy Meckler

Manager of Membership Years with The Chamber: 2

Member Relations Coordinator Years with The Chamber: 6.5

Membership & Advertising Sales Manager Years with The Chamber: 7.5

What do you love about your role?

Can you describe your role?

Can you describe your role?

I love connecting and learning about how our members work with each other and impact our community. Getting the opportunity to meet the individuals behind the businesses and hearing about their ‘why’ is so interesting and can be very rewarding! I really enjoy listening to people as they share about what they love to do, about a business they built, or worked hard to grow.

I have the privilege of working with the Ambassadors and overseeing the Public Relations and Member Relations committees. In addition, I coordinate the ribbon cutting and groundbreaking ceremonies.

I prospect constantly to find businesses that are not members of The Chamber and look for ways to entice them to become a member. Depending on the business, they might be more interested in certain benefits over others. My job is to connect those dots and not only get them to join and see what we have to offer, but to keep them engaged by purchasing advertising, presenting at one our events, volunteering on a committee, etc.

How else are you involved around the community? I enjoy supporting non-profits within the community such as the United Way and the YMCA. Why would you recommend businesses or professionals get involved in The Chamber? In a nutshell: We are better together and can drive more impact as a collective voice. I encourage individuals to have a voice on a committee, volunteer efforts, programs and during events to learn, share and grow. We seek to provide opportunities for advocacy of business, to educate owners and employees, as well as engagement with others. The Chamber team works to support the overall business community in Fargo Moorhead West Fargo, and believes that your success is our success and want to celebrate your impact!

What do you love about your role? I love that I get to connect with our members and gain a greater awareness of all the amazing things happening in the FMWF area. My role also allows me the opportunity to celebrate the accomplishments and milestones of our members. Having the support of all the ambassadors is a huge help for our team and members. Their combined strengths and experiences ensure that someone is always able to help. How else are you involved around the community? I volunteer with our church, and have fostered through a local dog rescue. I also enjoy watching my kids participate in taekwondo and dance. What are a few fun facts you can share about yourself? I have attended 535 ribbon cutting/ groundbreaking celebrations since starting in this role. I was a cosmetologist in my previous career. I have two wiener dogs named Baxter and Lebowski. My husband and I (mostly my husband) recently renovated our home.

How else are you involved around the community? I have been a volunteer with the United Way of Cass Clay since 2005. I have served as volunteer on the Marketing Committee, Employee Campaign Coordinator, and am currently on my seventh year serving on the Campaign Cabinet. I also served seven years on the American Advertising Federation of North Dakota’s Board of Directors and served as the club's president in 2012–13. What are a few fun facts you can share about yourself? I served as a Chamber Ambassador for almost 10 years before coming to work at The Chamber. I was named Ambassador of the Year in 2007. I had four internships while in college, one of those I was an on-air personality on Y-94’s morning show and was known as “Tracy the Intern." My dog and cat have their own Instagram hashtags! Give them a follow: #ChimichangatheChihuahuaFargo and #MorristheCatFargo.

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Meet the Committee Chairs

Dean Krogen

Patti Cosgriff

Member Relations Ambassadors chair Sales Consultant, 702 Communications Other Chamber involvement: Also previously served on the Public Relations committee, Board of Directors, Search Committee for a new president, involved in the merger of the Fargo Moorhead and West Fargo Chambers, and Business After Hours and Operation Thank You deliveries.

Public Relations Ambassadors committee chair Vice President Business Banking, Northwestern Bank

What would you like others to know about your committee?

What is the best professional advice you have ever received?

What would you like others to know about your committee?

Member Relations is all about connecting, engaging, educating and retaining new Chamber members.

It’s OK to fall as long as you get back up and keep going.

What do you like most about being involved with The Chamber? The amazing networking opportunities and the great staff.

What do you do for fun when you’re not working? I love to spend time with my family and friends. I also like to play golf, eat and volunteer for different organizations.

Let The Chamber know if you are expanding, moving, recognizing an anniversary or having a grand opening. The Ambassadors are available to celebrate these events with any Chamber member business. Inviting our committee to host a ribbon cutting is also a great way to introduce yourself and business to a range of other Chamber members.

What is the best professional advice you have ever received? Underpromise and overdeliver.

What do you like most about being involved with The Chamber? The endless opportunities to connect and network.

What do you do for fun when you’re not working? Recreational and relaxation time at the lake with friends and family creating so many great memories.

THANK YOU, TEACHERS Education has undergone a dramatic transformation this year, and at the forefront of that transformation has been technology. At ReadiTech we work with schools to make sure their technology is working for their teachers, rather than against them. For all of the hard work you put into educating our youth: we thank you, teachers! To learn how ReadiTech can support your school

today, visit


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Welcome to our newest Community Builders! The Chamber is proud to introduce two new Community Builders into our Premier Partner program. These organizations have made a commitment to improving the area by investing in our programs, events and community. Community Builders represent the highest level of Chamber investment, and their commitment enables us to innovate and shape a region that recruits, retains and grows businesses. Premier Partners make a positive difference for our metro. You can find all our Community Builders in each issue of The Bridge.

First Western Bank


First Western Bank & Trust has been a community bank since 1964. We were founded in Minot, North Dakota, and now proudly serve Bismarck and Fargo, as well as Eden Prairie and the lakes area of central Minnesota. We operate as a full-service financial center providing traditional banking products, trust services, all lines of insurance, leasing, mortgage, and much more. Technology and innovation drive us to be industry leaders in providing premier products and services to our customers.

Ulteig delivers comprehensive engineering/ design, program management, technical services and field services that strengthen infrastructure vital to everyday life. An employee-owned company, Ulteig connects people and resources to develop compelling, integrated solutions across the Lifeline Sectors® of power, renewables, transportation and water. Ulteig leverages its expertise throughout the country with a wide range of public and private clients.

We feel that friendliness, sincerity and a desire to help are the basis of good banking relations. We are active supporters, partners and volunteers in our local communities. Our officers and staff will accommodate you in all your banking needs.

To learn more about becoming a Premier Partner, visit or contact Darren Dunlop at 218.359.0514 or

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Area higher education institutions Get an inside look at the various higher education institutions in our FMWF metro in this article! For updates from the presidents of NDSU, NDSCS, MSUM, M-State and Concordia College, check out the December Eggs & Issues recap on The Chamber’s blog.

Rasmussen University

Current enrollment: Approximately 770 locally; Rasmussen University: 18,000

Amy Gibson

Fargo Moorhead Campus Director

What is your vision for the future of your institution and how do you plan to get there? Effective October 2020, Rasmussen College became Rasmussen University, our institution’s next step toward a vibrant future. It illustrates our unwavering commitment to our students and the innovative educational practices we create to thrive in this time of unprecedented industrywide change. Rasmussen University will help define a new generation of higher education—one that focuses on competency-based education, technology and transferrable skills. Higher education continues to play a role in measuring and grading knowledge and skill development. Rasmussen University faculty have the additional knowledge and responsibility to assess the soft skills that will distinguish Rasmussen students as workforce ready. We are dedicated to global enrichment and meeting the evolving needs of our diverse communities through technology-driven education and modern workplace simulations.



What successes and challenges have you faced in recent years?

What local partnerships and collaborations are you engaged in? Rasmussen University has various alliances and offers a generous corporate discount to area employers. Additionally, in 2019, the North Dakota Legislative Assembly passed a bill, creating a skilled workforce scholarship and student loan repayment program aimed at attracting people into high-need, emerging occupations in the state. The result is the ND Career Builders Scholarship & Loan Repayment program that we are proud to participate in (for more information: The program targets the workforce needs of North Dakota with the goal of recruiting and retaining talent in skilled workforce jobs. Rasmussen is always willing to work with an employer or other organization on their specific needs. We welcome you to reach out to us.

When COVID-19 hit and colleges and universities across the country were shutting down and moving online, Rasmussen University, which includes the Fargo-Moorhead campus, was able to move online quickly and effectively. We were able to pivot in just a few weeks while continuing to provide a great experience for students. Our main goal was, and continues to be, keeping students on the path to graduation despite the obstacles presented. Additionally, the timeframe we were scheduled to host our visit by the Higher Learning Commission, a regional accreditation agency recognized by the U.S. Department of Education, just happened to be during the pandemic. Due to our strength in online learning and remote working, we were still able to host our visit and showcase our strengths during a difficult time. HLC shared it was impressed by the visit, and our HLC accreditation was reaffirmed for another 10 years.


Tri-College University (TCU) Current enrollment: 35,000 students across five institutions

Tim Flakoll Provost

What makes your institution unique? Tri-College University (TCU) isn’t a place; it’s the name of the official partnership among the five higher education institutions in the Red River Valley region. TCU is a unique cooperative agreement between Concordia College, Minnesota State University Moorhead, North Dakota State University, Minnesota State Community and Technical College, and North Dakota State College of Science. The partnership has 35,000 full and part time students, placing it on par with a Big Ten campus. A student enrolled at one of the campuses can take classes at either of the other schools without paying extra tuition costs, and without going through additional admission procedures. We also share resources to gain efficiencies and improve the quality of education such as the library shuttle service, providing access to more than 2 million volumes/journals. The diversity of academic programs and campus environments across the five partner campuses ensure that there is a great fit for every individual. That provides the metro area more opportunities for hiring people that have an excellent education and training.

What is your vision for the future of your institution and how do you plan to get there? Tri-College needs to continue to be an organization that pulls together education, business and community leaders to better serve our students, faculty and people. Currently we are in the process of launching a 17,000 square foot shared medical simulation center with Sanford Health. Clearly this is a timely need that will be important forever. We are leaders in the Walk into My Future Program that exposes K-5th grade students to the campus experience.

What is your vision for the future of higher education? Education is our most vital tool for a strong economy. Higher education will continue to be the passport to a better future for individuals. We must continue to work to be nimble to meet the ever-changing needs of those we serve. There is no community, state or country that has a strong economy, without a strong system of education. North Dakota data from this spring showed that a person who did not graduate from high school was eight times more likely to be unemployed than a person who holds a bachelor’s degree or higher.

What successes and challenges have you faced in recent years? Tri-College is celebrating our 50th year this year, and each year has its unique challenges. Over the years, we have been a platform for launching many programs to benefit students on both sides of the river. One of our challenges this year has been working to launch the shared simulation center with Sanford during the challenging COVID months. This past summer, we officially added M State and NDSCS as full partners. That nearly doubled the number of students in the partnership. It will be an ongoing imperative that each of our five campuses are engaged so that they receive the full benefit of the Tri-College partnership.

Photo of Provost Tim Flakoll along with top campus IT leaders



University of Jamestown

Current enrollment: Over 1,200 students Brenda Kaspari

Director of Professional Studies, Asst. Professor of Leadership

The University of Jamestown, founded in 1883, offers a complete on-campus college experience for students that desire a traditional experience. In addition, the institution offers online and graduate programs to reach out to a wider student market. Both formats are based on small class sizes, personal service and personal helping relationships. In that realm and to meet the current challenges of affordability, access and relevance in higher education, in January 2021 the university will divide into two colleges: the Undergraduate College serving the traditional undergraduate college students, as well as the College of Graduate and Professional Studies, which will serve the needs of the adult learner or post-traditional students. Programs in this college include the Doctor of Physical Therapy program based in Fargo. In addition, UJ offers online graduate programs in Leadership, Counseling and Education as well as a variety of online undergraduate degree completion programs. Additional graduate and undergraduate programs are currently under development. The student enrollment of the University of Jamestown is currently over 1,200 students, the tuition for the traditional campus student including tuition, fees and room and board is $31,000 per year. All students receive an institutional financial aid package, making it a very affordable option for a quality, private, liberal arts education. UJ boasts a placement rate of 99%. Although these are very challenging times for all in higher education, UJ has taken every precaution recommended by the CDC and other health entities to continue to provide a safe and quality traditional on-campus experience for those students on our campus. For this, our students are very grateful. The move to a separate College for Graduate and Professional Studies is in response to the adult and post-traditional learner, which currently makes up well over half of all enrolled college students. Programs are designed to meet this students group needs in formats that integrate into the working adults’ responsibilities and lifestyles. UJ offers programs designed in conjunction with regional employers to meet the current and future needs of organizations. UJ partners with over 50 of the largest employers in the region to help identify needed programs for organizational growth and sustainability. In addition, UJ offers tuition discounts to our partner employees, making their education affordable.




University of Mary

Current enrollment: 3,802 in fall 2020, serving 159 students in the FMWF area

Monsignor James P. Shea President

What unique ways are you working to re-educate or re-train individuals? The University of Mary Workforce Development program provides customized, comprehensive and affordable education and training solutions to elevate the skill levels of employees and benefit the entire business with tangible results. In today’s rapidly changing world, continuing education and training to advance knowledge and skills is vital. In addition to the Workforce Development program, the University of Mary offers business partnerships. When businesses partner with us, we ensure educational options are flexible, affordable and achievable. Our degree and certificate programs with the University of Mary Online are designed for busy, working adults. By partnering with the university, businesses provide opportunities for employees to earn their degrees and provide a solid foundation for the business. In return, the University of Mary offers scholarships to employees for our professionally focused and values-driven online and evening degree and certificate programs.

What successes and challenges have you faced in recent years? The University of Mary has had many successes in recent years, to include: • Roers Hall, a 276-bed residence hall for freshman women • An 80,000-square-foot fieldhouse, which includes a 4,250-square-foot Wellness Center

What is your vision for the future of your institution and how do you plan to get there? Following the example of our founders and sponsors, the Benedictine Sisters of Annunciation Monastery, we dreamed boldly and stepped out in faith to create Vision 2030, a three-phase campaign: Education for Life. Following the close of Phase 1 in January 2019, we were able to announce that we not only met our goal of $96 million, but exceeded it by nearly $5 million! We plan to continue to pursue excellence in distinction, service and relationships through the Vision 2030 campaign and expand our growing academic programs, campus and impact on the state of North Dakota and beyond. All our vision and efforts in the Vision 2030 journey are focused on meeting the needs of our students, preparing them for servant leadership and encouraging them to be lifelong learners with moral courage.

• A new School of Engineering to serve the workforce needs of a thriving energy-producing region, offering degrees in civil, electrical, and mechanical engineering, computer science, and construction management • An 80,000-square-foot student center. Lumen Vitae University Center offers 24/7 dining in the Crow’s Nest Campus Restaurant, a coffee shop, spacious study and gathering spaces, student organization offices, a clinic, bank, bookstore, Hall of Fame, Founders Hall, a stunning banquet and conference space, and the Warford Grotto, created from native prairie stone, a lovely place of prayer and contemplation • Mountain Measurements, nursing’s national benchmarking service, ranked the University of Mary nursing program #1 in America in 2019. One hundred percent of our graduates passed their NCLEXRN licensure exam on the first try. And we did it again! One hundred percent of our May 2020 cohort passed on their first try, which is a testament to our quality faculty who teach and mentor our students • The addition of Men’s and Women’s Golf to our robust athletic department, now competing in all 18 NCAA DII sports offered in the Northern Sun Intercollegiate Conference



Moorhead’s Legislative Landscape Moorhead Mayor Johnathan Judd Minnesota’s fifth special legislative session concluded in mid-October with the passage of the bonding bill. We learned from Moorhead’s Mayor Johnathan Judd what projects will benefit the citizens of Moorhead. Tune in on January 14 for our State of the Cities event where mayor Judd will be joined by his colleagues leading the cities of Fargo, West Fargo, Dilworth and Horace.

What are some of the key projects that are included in the bonding bill? What other legislation has positively benefited Moorhead? When the Minnesota legislature convened for their fifth special session of 2020, passing a capital investment, bonding bill to finance capital improvements was a key priority. While unable to achieve this goal during its regular session, when concluded on October 15, 2020, the legislature had produced and passed the largest capital investment bill in the state’s history at $1.9 billion. Moorhead fared extremely well in the funding allocations, and I want to specifically thank our District 4 legislators, Senator Kent Eken and Representatives Ben Lien and Paul Marquart for their advocacy and leadership. Here are the significant projects that will benefit Moorhead and Clay County: • $62 million for a railroad underpass at 11th Street in Moorhead. o The final design work on the underpass will begin in 2021 with construction likely to begin in 2023. This will be a major transportation project and will be the largest in Moorhead’s history, topping the $48 million awarded for the Southeast Main | 20th Street | 21st Street underpass, which is currently under construction on the East side of Moorhead. • $17 million for statewide flood hazard mitigation. o The funds dedicated for statewide efforts are likely to include approximately $2.8 million for Moorhead flood projects, which are compatible with the FM Diversion. The funds directed to Moorhead will be used for strategic acquisitions needed for mitigation projects. • $7.5 million for a new Clay County solid waste transfer station and problem materials management facility.

As the 2021 Minnesota Legislative Session approaches, what are some of Moorhead’s top priorities? Looking ahead, the primary focus of the 2021 Minnesota Legislative Session will be to set the biennial budget, which includes addressing the projected budget shortfall. Cities across Minnesota, including Moorhead, will work to counter any threats that may exist to local government aid. Moorhead will pay particular attention to aspects of the Border City program, which is financed through state appropriations. Moorhead residents elected two new City Council members, First Ward Council Member Matt Gilbertson and Second Ward Council Member Laura Caroon, who will officially join the council in January. We look forward to including them as the City Council establishes Moorhead’s 2021 legislative agenda. We appreciate The Chamber and community interest in supporting legislative policies that will benefit our community and businesses.

o This project will provide for the safer and more efficient handling of solid waste in Moorhead and Clay County. The project is on deck for spring of 2021. • $5.345 million for the Moorhead Readiness Center (Armory) for the Minnesota National Guard. Additionally, an important pandemic response was the distribution of the federal CARES Act, which was passed through the legislature to our local units of government in June. We are extremely grateful for this resource and are proud that Moorhead and Clay County successfully implemented grant programs for local businesses affected by COVID-19. At the time of print, more than 200 Moorhead businesses received grants for COVID-19 impacts.



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Derek Van Dyke Fargo/Jamestown 701.282.1446


Legislative Preview Summit December 14–17, 2020 Virtual event

We are excited to announce our virtual Legislative Preview Summit in advance of the North Dakota and Minnesota legislative sessions! This event will be held over four days beginning on December 14 and is open to the public at no cost.

Find details and all confirmed panelists at

North Dakota Leadership Policy Panel Hear high-priority topics during this panel, including COVID-19 and its impact on health, safety and state and local economies, budgetary and funding challenges and opportunities, energy impacts, lignite resources, and reimagining state government.

Minnesota Policy Panel Hear from elected officials in District 4 about legislative priorities for 2021. Critical topics that will be covered in this session include the biennial budget, health care including rural access, taxes, education funding and distance learning, and road and bridge funding.

PANELISTS Governor Doug Burgum, R


House Majority Leader Chet Pollert, R District 29

Senate Majority Leader Rich Wardner, R District 37

House Minority Leader Josh Boschee, D District 44

Senator Kent Eken, D District 4

Representative Paul Marquart, D District 4B

Representative Heather Keeler, D District 4A


Senate Minority Leader Joan Heckaman, D District 23

Kurt Zellers, PSG; Former MN State Representative & Speaker of the House

MODERATOR Blair Thoreson, PSG; Former ND District 44 Legislator

Federal Policy Panel Cass County Legislative Policy Panel Key legislators from our area will share their views on 2021 legislative session priorities including budgeting for 2021-23, health care delivery on the prairie, bridging education and workforce development, and the FM Area Diversion Project.

Now that the election is over, it is time for our congressional delegation to get to work. Hear about the top issues on the federal level impacting Minnesota and North Dakota post-election and presidential transition status, stimulus and fiscal year 2021 budget outlook, COVID-19 and other 2021 federal policy priorities.

MODERATOR Rudie Martinson, PSG; Executive Director of the ND Hospitality Association


Thank you to sponsor Primacy Strategy Group (PSG), whose policy experts will also serve as moderators for each of the panels. PSG is a full-service government relations and public affairs firm. Visit our website to learn more about PSG and each of the moderators for this summit.


Ryan Kelly, Cofounder, President and CEO of PSG & Principal of Synergetic Endeavors


AE2S | Blue Cross Blue Shield of ND Bremer Bank  |  First International Bank & Trust Moore Engineering, Inc.  |  Sanford Health FMWFCHAMBER.COM   17

3171 44th St S Fargo, ND 58104 (701) 235-0561

Accessible Business Expertise No matter your business. No matter your balance. | 701-364-9630 18  THE BRIDGE



2021 State of the Cities Thursday, January 14, 2021 8 to 9:30 a.m. | Livestream event

Join us at this annual event that brings our community together to ask questions of our city’s leaders and talk about our region’s growth, goals and priorities. Where are we headed? What challenges do we face and what successes can we celebrate? We will have our local mayors providing updates in each of their respective cities in this interactive, town-hall style virtual event. With a new event format, new mayor joining the panel and new opportunities to ask questions and share your voice, you won’t want miss out on this community-wide conversation.


Mayor Kory Peterson Horace

Mayor Bernie Dardis West Fargo

Mayor Johnathan Judd Moorhead

Mayor Tim Mahoney Fargo

Mayor Chad Olson Dilworth



Economic Outlook Luncheon

Save the date Thursday, February 18

Noon to 1:30 p.m. | Hilton Garden Inn and livestream

Learn about global economic trends and examine the local landscape, with a look to the future and analysis of what businesses need to know to be prepared.



UPCOMING PROGRAMS & EVENTS —  Thank you to the sponsors that make these events and programs possible. Find them on page 29.   —

Business Training How to Diagnose and Solve Performance Working with the Painfully Issues in Your Workplace Self Un-Aware Wednesday, December 9 | 11:30 a.m. to 1 p.m. Livestream

Wednesday, January 20 | 11:30 a.m. to 1 p.m. Livestream

If you work with people, chances are you have encountered your share of performance issues. It may even seem like you are addressing the same issue over and over. Maybe you Jess Almlie Discovery Benefits, have thrown multiple resources at a problem, a WEX company only for it to reappear. Stop the madness! There is a way that you can systematically identify, diagnose and address these issues for good.

We all know that person. They walk into a room and blurt out whatever is on their mind with no regard for their audience. Or the person who refuses to accept feedback. Or the person who just has no friggin’ clue. It’s downright painful. In this light-hearted session, we will identify how to manage your emotions when working with the un-self-aware, how to have productive working relationships with them, and how to make life all around better.

Kurtis Karn Discovery Benefits,

a WEX company

Nicole Turchin BNG Team

Eggs & Issues Area Higher Education Update

Local Police Chief’s Update: Connecting with the Community

Tuesday, December 1 | 7:30 to 9 a.m. | Livestream

Tuesday, January 5 | 7:30 to 9 a.m. | Livestream


Anne Blackhurst MSUM



Dean Bresciani

Carrie Brimhall




William Craft

Concordia College


John Richman NDSCS

With the significant impact the five largest higher education institutions in our region have on our community, it’s important to hear from those who lead them. Join us for this Eggs & Issues as each institution’s president provides a recap on the first semester and how their institutions have adapted to the COVID-19 pandemic. We will learn more about their enrollment, retention and placement rates, their outlook on the upcoming legislative sessions, local partnerships and key collaborations, plus their perspective on the future landscape of higher education.

Shannon Monroe Moorhead Chief of Police

Denis E. Otterness West Fargo Chief of Police

Dave Zibolski Fargo Chief of Police

Due to the recent events across our nation, the connection between law enforcement and their community has risen to be a topic of heightened importance. Join us as we welcome the police chiefs of Fargo, Moorhead and West Fargo! We’ll learn about the most pressing issues we face within our metro, and how we can approach them as a business community. We’ll find out the latest crime statistics and get updates on goals, challenges, successes and priorities. And with two new police chiefs in both Fargo and West Fargo, hear how our cities are collaborating with each other and connecting with their communities. This is always one of the most popular panels of the year; you won’t want to miss it!

Chamber 101 Tuesday, December 15 | 4 p.m. | The Chamber office Thursday, December 17 | 9 a.m. | Virtual

If you’re not familiar with The Chamber, are a new member, new contact, new hire, or just want to re-engage with us, this session is for you! Chamber 101 is a laid-back discussion designed to share some of the great benefits of Chamber membership and what opportunities exist that you need to know.

REGISTRATION Register for these events at or by calling 218.233.1100. 20  THE BRIDGE



Women Connect From Tribulation to Triumph: Local Stories of Success

Finding Joy in the Muck Tuesday, January 26 | 3:30 to 5 p.m. | Livestream

Tuesday, December 15 | 3:30 to 5 p.m. | Livestream

Anna Hanson ByteSpeed

Cassie Kasowski Beth's Place

Lisa Svaleson Herman Turf Tamers

Lonna Whiting Lonna Co.

Sometimes life throws you a curveball. Sometimes, that ball turns your life upside down and shakes everything you thought you knew. Sometimes, you silently struggle through a battle that no one else even knows you’re fighting. No matter what trials you’ve faced, there is hope. At this special session, a panel of local women who have overcome the odds will share their inspirational stories of success, survival and pushing on. Their powerful voices will uplift you and provide tools and tips to find your strength and lead you into a new year with purpose and positivity.

Professionals of Color Discuss, Connect & Reflect: The Will to Change Podcast Wednesday, December 16 | Noon to 1 p.m. | Zoom POC Members: Free | Non-members: $10

Join us as we kick off another Discuss, Connect & Reflect, this time featuring a podcast. For the first time, we are excited to highlight a podcast, giving all of you who are extremely busy or just prefer to listen to a podcast over reading a book an opportunity to join us in our conversations! Please listen to episode 13 of The Will to Change: Uncovering True Stories of Diversity and Inclusion (find the episode at by December 16, and come prepared to have a great conversation.

Networking Before 9 | Virtual Networking! Friday, December 18 | 8 to 9 a.m. | Zoom | Free and open to all

Join us for Professional of Color’s first entirely virtual Zoom networking event. Through utilizing Zoom’s technology, we are excited to host our Networking Before 9 in a way that will allow you to have great conversation while getting to know everyone on the call. This is going to be a networking event you don’t want to miss. Make sure to have your coffee cup full and yourself ready for great conversations and great people!

In a time where your attention is being pulled in all directions—primarily negative —take a moment to create and find joy in the ordinary. After a year like 2020, it’s easy to get in a rut of pessimism. How can finding what motivates you keep you enthusiastically contributing at work and at home? In this session, you’ll be encouraged to take your ordinary to extraordinary, in the easiest way possible!

Erica Johnsrud Ronald McDonald House Charities of the Red River Valley

Young Professionals Network YPN Virtual Scavenger Hunt

Wednesday, December 16 | 5:15 to 6:15 p.m. | Virtual via Zoom YPN is excited to host another virtual social! This time, we will be having a fun and creative scavenger hunt to keep us entertained while we connect with other young professionals. Put your MacGyver hats on and get ready for a fun virtual networking event.

December Book Club: Get Out of Your Head by Jennie Allen Thursday, December 17 | 11:30 a.m. to 1 p.m. Virtual via Zoom | No cost | Registration required

Join YPN as we transform our emotions and outlook by taking control of our thoughts. Let’s end 2020 by blocking out all the negativity that exists in our minds and jump into 2021 with a more positive outlook!

Virtual Game Night

Thursday, January 21, 2021 | 5:15 to 6:15 p.m. | Virtual via Zoom No cost | Registration required YPN is hosting game night, virtually! Register for a great night of networking while playing one of your favorite board games over Zoom. Stay tuned as we announce what games we will be playing. Zoom link will be sent to attendees after registration. Registrants will be able to select what game room they would like to be in leading up to the event. Thank you, Tom Dawson, Dawson Insurance, for joining YPN for Lattes with Leaders in October. Our members enjoyed hearing about your leadership journey and the lessons you have learned throughout your career.



Leadership class learns about non-profits Leadership Fargo Moorhead West Fargo’s November session focused on the non-profit landscape and giving back in our communities. Thank you to Scott Holdman, Dakota Medical Foundation, for kicking off our day with an overview of our non-profit landscape. Dani Gilseth, Grateful Cratefulls, spoke to the class about her journey to starting Grateful Cratefulls and the impact the organization makes on its customers and the community. Over the lunch hour, all LFMWF participants delivered Meals on Wheels through Valley Senior Services across the community. The afternoon saw our annual non-profit roundtable. Thank you to Erica Johnsrud, Ronald McDonald House Charities of the RRV; Deb Plagemann, CCRI; Adam Pankow, Fargo Moorhead Community Theater; Troy Davis, Prairie Public Broadcasting; Riley Bourdon, FirstLink; and Kris Fraser, New Life Center for serving as table hosts for this portion of the day! The day ended with Casey Sanders, The Chamber, discussing what it means to be a Chamber member.

Building Inclusive & Equitable Workplaces recordings available In August, we shared our commitment to diversity, equity & inclusion and the promise to our community that we will… • Create environments in which we can lead meaningful discussions • Offer education and information to all community members and employers • Introduce new programs to help employers foster and create inclusive workplaces • Look for opportunities to listen and learn • Continue to educate ourselves on these issues as a Chamber • Seek partnerships to create sustainable strategies and solutions to drive growth and prosperity for all

From September to November, community members were able to stream a new diversity and inclusion training series, Building Inclusive & Equitable Workplaces at no charge to help them develop more inclusive workplaces. Across six sessions, we covered topics ranging from leadership to retention strategies, and unconscious bias to cultural competency, and creating a DE&I scorecard. These trainings have helped to equip employers with practical strategies to build even better work environments for all. All recorded sessions of the training are available online, at no cost! Rewatch them, or see what we learned, at

A special thank you to Kira Kimball at Marsh & McLennan Agency, who served as the presenter for all six sessions! Kira is a committed business leader and was the first person in both North Dakota and South Dakota to earn the National Diversity Council Certified Diversity Professional designation and is a Qualified Administrator of the Intercultural Development Inventory.

125+ PRODUCTS AAA -- The Auto Club Group Call AAA for top-quality roadside assistance across the nation. We’re there when you need us, 24-7. But don’t forget all the other ways AAA’s quality, service and value can help you every day.

Call or visit AAA today 22  THE BRIDGE


4950 13th Avenue S., Ste. 15 Fargo ND 58103 701-282-6222





1650 45th St S, Fargo | 701-532-0416


Bringing the Hallmark spirit to holiday giving this season By Patrick Kirby, Founder, Do Good Better Consulting

Traditions are a great way to ramp up excitement for the holiday season. Whether you choose setting up a tree, baking cookies or binge watching the Hallmark channel and their extensive collection of guy/gal-comes-back-to-small-town-and-findslove-with-person-they-knew-in-high-school movies, there is something about this time of year that feels wonderful.

COVID-19 has thrown a monkey wrench into traditional plans, and we, as a community, need to step up. Donating to non-profits is one of those end-of-year traditions that make this community so amazing. This year, however, is different. Currently, there is a sense of urgency, extensive need, and opportunity to make massive impact to organizations of all sizes with your generous gifts. COVID-19 has thrown a monkey wrench into traditional plans, and we, as a community, need to step up. So what would a Hallmark movie do in a situation we find ourselves in? First, establish a list of troubles that need to be overcome and set the table for the happiest possible end. And, look to your employees to find who and what they are passionate about. Then, you can be the star of your own feel-good Hallmark movie plot.  Without non-profit groups serving our community, the responsibility of caring for others would fall on our collective shoulders. What an incredible opportunity for businesses and individuals alike to step up in a major way. Regardless of what size of involvement you invest in, know that it will be so incredibly appreciated. Cue the sappy music!

Giving back during the COVID-era holidays By John Fisher, Executive Director, Friends of the Children Fargo-Moorhead

The title of this article might conjure up diametrically opposed emotions. “COVID” may evoke anxiousness, fear and weariness, while “holidays” may elicit smiles, warmth and nostalgia. We are not the only ones to have these feelings. The “at-risk” community lives it right here in the FMWF area. These brave souls have daily struggles that, if you are like me, we have never experienced and cannot imagine. These folks rely on the reputable, effective and fabulous non-profits that with great passion meet them where they are to help, empower and uplift. How do we “give back” during the COVID-era holiday season? Before I answer this, I want to instill a sense of urgency in us all. The daily struggles of the people mentioned above have been exponentially exacerbated by COVID. The people that struggled for food and shelter still have those daily struggles but now they have even deeper economic, health and educational challenges. Non-profit organizations are doing everything they can to serve, but they need a community to rally around them and partner with them. How can you do this? 1. Advocate: Learn about a cause that gets you at the heart level, then speak about it. 2. Connect: Reach out to a non-profit organization that “gets you” or “fits you.” Tell them know you stand ready to help. 3. Give: Buy a couple gift cards to a local grocery store and give them to someone who could use a boost. Buy supplies, food and winter clothes and donate to a homeless shelter or food pantry. 4. Go: Drop off a care package at someone’s business or home. Stock shelves at a food pantry in the hours where there is little or no traffic. Have a virtual dinner with someone that could use some kinds words. Just because COVID has upended everything does not mean that a COVID-era holiday season needs to be any less giving! Creativity is the name of the game. I have supplied ideas and suggestions, now you can choose what fits you best.

Read the full versions of both of these guest articles on The Chamber blog at

Are you a Chamber member and want to submit your own guest post?

Find guidelines and instructions on the “write for us” button at



NEW MEMBERS Welcome to the following businesses who have invested in joining The Chamber. We encourage all our members to do business with each other.

Alana Joos Agency Nodak Insurance

Decorative Concrete Solutions

products and excellent service focused on your specific needs. Nodak Insurance Company is based in Fargo and has served our state for over 70 years!

modified cement that is designed to be sprayed over an existing concrete surface. The system does two things. First, it protects the concrete surface from such things as salt and deicing agents mold mildew and other elements that tend to cause concrete to look bad over time. The second thing the CTI system does is beautify the concrete by giving it a look, color, and texture from anything from brick to tile, slate, marble or any kind of look design you choose.

I nsurance lana Joos Agency provides insurance A

Alyssa Mae Properties eal Estate - Commercial/Industrial R Real estate commercial property.

Assembly Systems Inc. a

A ssembly - Fabrication Services ssembly Systems, an ISO 9001-2015 A

certified company, serves as a Tier 1 supplier to major OEMs with assembly and kitting services scalable from small subassemblies to complete large-unit assemblies across a wide range of industries. In addition to our assembly services, we provide a host of support functions such as Kanban, kitting, crossdocking, and planning, purchasing, and expediting services tailored to meet our customers’ production requirements.

Bell Bank b

F inancial Institutions ell Bank is an independent, locally B

owned company dedicated to delivering a memorable banking experience, helping businesses grow, and giving back to our communities. Learn more at Member FDIC.

C oncrete & Asphalt Products he CTI hallmark system is an acrylic T

Fix It Forward Auto Care South Fargo

A utomobile Repair - Service/Body Shop e are quickly setting ourselves apart by W

focusing on quality, integrity and giving back to our community. We have a new and unique approach to auto care, and want to change what you expect from your auto repair shop. We truly are driven to serve, both you our valued customer and our Lord and Savior Jesus Christ. From hybrid cars to full-sized trucks and everything in between, no job is too big or too small. Need tires, an alignment, tune up or a new transmission? With our ASE certified technicians, we can handle whatever needs you may have. Afterhours vehicle drop offs are welcome with our convenient key drop box! Call, email or stop in today. Coffee is always on!

Beth’s Place b

A dvertising eferred by ambassador Rachel Warren R

e’re Hibu, a leading provider of digital W marketing solutions to local businesses across the U.S. With Hibu, your business has a truly integrated marketing program designed to increase your visibility online, drive visitors to your website and generate leads. Best of all, you get ALL your digital marketing from a single source, all working together to deliver the best possible results…while saving you time, money and frustration.

Legends Sports Bar and Grill Restaurants

eferred by Sarah West, Light Consulting R & Coaching Legends was established in 2018, by hard driven family-oriented owners, Marissa West and Cody Parr. The family bar & grill was built with the core values of customer service, community, teamwork, family and fun in mind. Legends not only serves up the best food and drink in Moorhead, but also gives back to the community by establishing the nonprofit, MN Strong. Legends is committed to being a part of how you celebrate, whether it’s at a concert, tailgating or catering at your family event.

OKelly’s Bar and Grill o

R estaurants ull-service bar, grill and 300-person F

event center.

Pinnacle Therapy & Wellness

edical - Physical/Occupational Therapy M innacle Therapy & Wellness provides P

A ddiction Treatment Facilities eferred by Amanda McKinnon, MSPIRE R

eth’s Place is a Non-Residential B Substance Abuse Clinic. Serving the FM community since 2018. Our experts are dedicated to providing clinical care, education and recovery services to meet the needs of each patient.




Find all our members with our online directory at

highly-skilled physical therapy services with emphasis on orthopedics and vestibular rehab for dizziness and imbalance. Pinnacle Therapy & Wellness will help you achieve your fitness and activity goals with an engaged and practical approach to get you the results you want.


CHAMBER ANNIVERSARIES PAM Rehabilitation Hospital of Fargo p Health Care Services

PAM Rehabilitation Hospital of Fargo is a state of the art freestanding rehabilitation hospital. It boasts 42 private rooms with walk in showers, multiple gyms, and a multisurface ambulation track.


C leaning Supplies/Services eferred by Dustin Hjelmstad, Four Star Ninja Academy R

uremist provides surface and air proactive protection P solutions to residences and businesses. Our combination of world-class technologies and innovative processes create extraordinary healthy environments. Puremist systems destroy contaminants in the air and on surfaces and is proven effective in independent studies against bacteria, viruses, fungi, allergens, odors and more.

Rapids Cabin Service, LLC r

C ontractors - Electrical An Electrical Contractor that will ALWAYS return your “

phone call.” Rapids Cabin Service, LLC believes that customer communication is a top priority. We provide residential, commercial and agricultural electrical services. We also specialize in services specific to cabin and lake home owners. We strive to provide a service that is based on a forgotten way of doing business—when a hand shake means the deal is as good as signed. We strive to make our relationships with customers as honest and trustworthy as possible.

The Mod Canna G

R etail - Stores/Ecommerce e are in the health and wellness industry. W

Congrats to these members for celebrating the following milestone Chamber anniversaries this month!

20 Years

Fleet Farm Wells Fargo Wealth Management Advisors

15 Years

Homewood Suites by Hilton Matrix Properties

10 Years

Brookstone Property First Community Credit Union Moorhead Business Association Prairie Rose North Condo Association Red River Children’s Advocacy Center

5 Years

Anderson, Bottrell, Sanden & Thompson Herzog Roofing, Inc. IRONCLAD Marketing Inc. Red River Coffee Co.

We sell CBD products.

Vive Salon v

B eauty Salons & Barbers t Vive Salon, our entire staff is dedicated to providing a A

unique expression of style and beauty by providing our clients with the most current trends in hair care, along with the most effective skin products and treatments. Our main goal is to provide our clients a luxurious experience of being pampered from head to toe. Our mission is to create an atmosphere for our clients, which allows them to transcend their minds into a peaceful state of relaxation, while we strive to enhance their own unique and beautiful appearance.



COMPANY NEWS Alerus is pleased to announce it has been named one of American Banker’s Best Banks to Work For. The annual list is selected through extensive reviews of company benefits and policies, in addition to employee surveys to obtain firsthand feedback on workplace priorities and company culture. Alerus is one of 85 organizations throughout the U.S. named to the 2020 list. Connect Interiors is proud to announce their national certification as a Women’s Business Enterprise by the Women's Business Development Center-Midwest, a regional certifying partner of the Women’s Business Enterprise National Council (WBENC). Connect Interiors also received certification as a Woman Owned Small Business by the Women Owned Small Business program. WBENC’s national standard of certification implemented by the Women's Business Development CenterMidwest is a meticulous process including an in-depth review of the business and site inspection. The certification process is designed to confirm the business is at least 51% owned, operated and controlled by a woman or women. Innovative Office Solutions has acquired the Office Products and Furniture Division of Reardon Office Equipment based in Moorhead. The Office Products and Furniture Division will operate under the Innovative Office Solutions brand. Reardon Office Equipment has been serving clients for over 50 years through its multi-generation family owned organization and has a long-standing history of providing local personalized service to their customers, making it a perfect fit to join the Innovative family. This move allows Innovative to add highly experienced talent to the team and bring the Innovative offering to more customers who value dedicated local service combined with the latest in technology and distribution. JLG Architects has been named #101 on the Architectural Record Top 300 Firms list, which ranks architecture, architecture/ engineering, and architecture/engineering/construction firms headquartered in the United States by revenue. JLG was #104 in 2019, and has been consistently on the list since 2014. Marco announced its acquisition of Advanced Office Systems, a copier and printer company in Roselle, New Jersey. Marco’s sales and service team will serve and support clients from Marco’s current location in Somerset.



Fargo’s aviation community joined the National Aviation Transportation Association for the General Aviation Advancing America initiative in October. The gathering was crafted as an interactive forum for leaders to educate their communities on the importance of aviation businesses and the essential services they deliver. Town & Country Credit Union was recognized with two awards from the Dakota Credit Union Association. The credit union received 1st place in the 2019 Marketing & Communications Award and 2nd place in the 2019 Dora Maxwell Social Responsibility Award. The awards were presented during the Association’s annual Summit event this October in Sioux Falls.

Great for owners



Candlewood Suites

Lumen Vision

4014 17th Avenue South, Fargo

5120 Prosperity Way South, Suite 114, Fargo



RiverHaven Events Center

Self Storage Solutions

700 First Avenue North, Moorhead

3030 36th Street South, Fargo


Solutions Behavioral Healthcare Professionals GROUNDBREAKING

1547 30th Avenue South, Moorhead

Want your own ribbon cutting? We want to help your business celebrate its important milestones! Chamber ribbon cuttings and groundbreakings are available FREE to any member business. If you have opened your doors within the past year, changed ownership, relocated, remodeled, expanded or are celebrating a milestone anniversary, we would love to help commemorate the occasion.


Steffes Group


2000 Main Avenue East, West Fargo

Thank you to Nothing Bundt Cakes for donating a sweet treat to each of our ribbon cuttings!

For more information or to schedule, contact Mickayla at 218.359.0517 or, or fill out the form at *One ribbon cutting per year per member































New Hires & Promotions Allegro Group

Capital Credit Union


Enclave Companies

Mitch McWilliams, Senior Associate Ryan Tiffany, Senior Associate Brian Carlson, Quality Inspection Technician Tanya Weets, Digital Marketing Specialist

Benson Psychological Services, PC Jamie Barnett, LAC, LPCC Dr. Justin Boseck, Pediatric Neuropsychologist Usha Singh, LAC, LPCC

Bremer Bank

Chad Marsden, Business Banking Team Lead



Patty Olson, Vice President of   Human Resources Jeremy Cossitt, Senior Project Manager

Essentia Health

Dr. Jordan Amatuegwu, Family Medicine,   52nd Avenue Clinic Emily Koska, Family Nurse Practitioner,   Walk-In Care Dr. Natalie Kollman, Dermatology,   South University Clinic Nicole Mears, CNP, South University Clinic Dr. Archana Rajender, Urology,   32nd Avenue Clinic Dr. Jared Sander, OB/GYN, 32nd Avenue Clinic

First Western Bank & Trust Amy Rossman, Account Executive

Great Plains Food Bank Mark Lang, Operations Director

Heritage Homes

Bryan Aasen, Purchasing and   Estimating Specialist Jessica Zelfer, Home Designer

Houston Engineering, Inc.

David Johnson, Client Development Manager Phillip Miller, CAD Technician I Pat Porter, Accounting Specialist

KW Inspire Realty Jessica Howery, Realtor

















Want to see yourself here? Email your company or people news to us at or visit SURMA


Midwest Nest Magazine

Kari Lugo, Sales Director Alyssa Nishek, Marketing Coordinator


McKenzie Johnson, Operations Specialist

Park Co. Realtors

Kasey Hanson, Marketing Coordinator

Property Resources Group Dylan McCollum, Commercial Agent

Robert Gibb & Sons, Inc.

Town & Country Credit Union


Vogel Law Firm

Michael Gallagher, President/CEO

Jeremy Jorgenson, Executive Search Consultant

S&S Promotional Group Nick Davis, Sales Consultant


Judy Schwark, Senior Business   Development Executive

Amber Andersen, Compliance Analyst Nick Evans, Attorney Bailey Fuchs, Attorney Nick Surma, Attorney

Widmer Roel

Keith Ramsett, Tax Supervisor

Awards & Certifications Bethany Retirement Living

Alyssa Blumler, Director of Nursing, Bethany on University,   Infection Preventionist training and certification Tiffeny Hestdalen, Director of Nursing, Bethany on 42nd,   Infection Preventionist training and certification Kelli Seeger, Director of Quality and Education,   Infection Preventionist training and certification

Oak Grove Lutheran School

Miquette Denie McMahon, 2020 Living the Mission Award

Hiring or job seeking? Check out current job openings or list your own at



BNG Team From the beginning, BNG Team has worked in credit card processing, striving to bring integrity to the industry by providing payment solutions to local businesses. That beginning was in 2007, when three friends at NDSU fell in love with the idea of being entrepreneurs and pursued this very business idea.

BNG Team believes in five principles that guide every decision they make. The values of integrity, excellence, ambition, creativity, happy and grateful, are used when evaluating leadership and employee performance, even potential partnerships.

The founders, Brady, Ryan and Tyler, decided to start their own payment processing business after learning that other companies operated with unfair practices like overcharging. Their start began in a basement and eventually grew into a flourishing, multi-faceted company.

The company has become known for its culture, offering a fun workspace, and investing in their employees.

Today, BNG Team services over 8,000 customers nationally and continues to rank on the Inc. 5000 list of fastest-growing companies in North Dakota. Their staff has nearly tripled, from 36 employees in 2017 to 150 currently. They have expanded into new industries too, including marketing and web design, promotional materials, point-ofsale systems, personal and business insurance, managed services, as well as software-as-a-service. But their mission remains focused on providing services that enable businesses to be the heroes in their markets. Their dedication to innovation makes them a stand out, landing the business on numerous award lists over their 13 years, including several from industry associations, and was the only North Dakota business to land on the Inc. 5000 list of Best Places to Work in 2019. 30  THE BRIDGE


In-house programs include Manager Leadership Training every month, Personal Development Plans, mentorship, and their BNGrow program. They also have hired a Dream Manager to help coach employees on how to dream big and envision their future. Putting the needs of their team first has worked. Employee satisfaction ranks in the top 10th percentile across many dimensions, as measured by an independent third party. Leadership also believes in giving back to their community. CEO, Brady Nash, invests in the work of several local and international non-profits. For the last three years, BNG has won United Way’s Most Creative Campaign award for fundraising. Their own philanthropic program, BNGive, is made up of volunteers who donate their time to local charities. For Giving Hearts Day, the whole company worked with Unseen to “Keep the Light On” for victims of human trafficking and they created a scholarship to assist those pursuing professional success. This creative and generous organization is always looking for new ways to provide value to those they serve.

Pediatric Eye Care Adult Eye Exams Vision Therapy Contact Lenses Unique Frames Medical Optometry Myopia Control

DR. RYAN CAPOUCH Located in South Fargo: 5120 Prosperity Way S, #114, Fargo 58104 (701) 404-9096

Book your appointment online:

Four-Color Printing Specialized Coatings Foil & Embossing Die Cutting

Fulfillment Center Variable Data Printing Direct Mailing Service I-printNow Storefront

Fargo, ND 58103 USA ph: 701.235.1121




Make-A-Wish® North Dakota creates life-changing wishes to children ages 2 ½ to 18 battling critical medical conditions. A wish experience is more than just a nice moment in time; it is a family and a transformation. Over the last 35 years, our local chapter has granted the wishes of more than 950 children across the state. It is estimated that 50 North Dakota children are diagnosed each year with a condition qualifying them for Make-A-Wish. It is our vision to grant the wish of every one of those children.

—Billi Jo Zielinski, President and CEO, Make-A-Wish North Dakota What makes your organization unique?

What are you focusing on right now?

We are part of the world’s largest and most well-known wish granting organization. A wish from Make-A-Wish is like no other. As well as serving our wish children and their families, we also collaborate with a network of other people, businesses and organizations dedicated to our community. Our mission is fulfilled through our small and mighty staff working with a team of volunteers at the local level. We also partner with referral sources, such as local medical professionals and other child-focused non-profits like Ronald McDonald House Charities. Businesses from retail to roofing, and the employees who power them, invest through us to impact the children we are privileged to serve.

2020 has been a year of change, a year of reflection, a year of resilience. A year of relying on new ways to connect. Through it all, it’s been about family. This December, we invite The Chamber community to celebrate the holiday season with their families by raising funds to help wish families. Together, we can bring joy back into a family’s life so they can look forward to tomorrow. Start a fundraiser today by contacting us at 701.280.9474. Every dollar raised matters to North Dakota wish kids.

Fast Facts Total employees: 7 Year founded: 1985; incorporated in 1986 Office locations: Wishing Place is our headquarters in Fargo; Regional Director based in Bismarck 32  THE BRIDGE


How have you been affected by COVID-19? Now more than ever, hope is essential. And hope is something Make-A-Wish exemplifies. We remain relentless in our commitment to the children we serve. Our wish kids and alumni represent some of the most vulnerable of our population, so we are doing all we can to protect and encourage them during this time. While we do not want any child to unnecessarily wait even a day, travel and wishes involving large-scale gatherings remain postponed temporarily out of caution for the health and safety of our wish families. However, through virtual wish discovery, we are STILL making wishes come true—wishes like Amelia’s wish for a girls shopping spree and Dexter’s wish to be an Army man.

What do you like best about doing business here? The Fargo Moorhead West Fargo community is a learning legion! We are proud to be a Chamber member and to be on the journey with the business community through the new Building Inclusive and Equitable Workplaces series. This work is very important to us in the area of people practices, wishes and board development.

What is one thing you most want others to know? An important clarification is that wish kids are not necessarily terminal. It is not always their last dying wish. The misconception exists because it was true for a few years immediately after the organization’s founding. However, the eligibility criteria expanded many years ago as medicine has improved—allowing doctors to use the wish as an important part of the medical treatment and healing process. Hope is good medicine.

Program & Event Sponsors Thank you to all of our sponsors that make The Chamber regular events and programs possible.











Bremer Bank Houston Engineering KLJ Engineering Midwest Radio of Fargo Moorhead Minnesota State Community and Technical College Moore Engineering ROERS  |  Super Studio Wells Fargo Bank, N.A.

Forum Communications Printing Minnesota State Community and Technical College


Bell Bank  |  Eventide Senior Living Communities Gate City Bank  |  Microsoft Minnesota State Community and Technical College Otter Tail Corporation  |  Rasmussen College Sanford Health  |  Vogel Law Firm  |  WDAY Wells Fargo Bank, N.A.  |  Western State Bank EVENT PRODUCTION SPONSOR








Gate City Bank


Dawson Insurance, a Marsh & McLennan Agency  |  Essentia Health Midco  |  Minnesota State Community and Technical College









AE2S Blue Cross Blue Shield of North Dakota Bremer Bank First International Bank Moore Engineering, Inc. Sanford Health

Fargo Moorhead West Fargo Chamber Post Office Box 2443 Fargo, North Dakota 58108-2443

From all of us at The Chamber, we wish you a safe, happy and healthy holiday season.

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