FCT Student Handbook

STUDENT HANDBOOK 2024

Contents Welcome to Fleming College Toronto ������������������� 3 Values at Fleming College Toronto ��������������������� 5 Experience is Everything ������������������������������������������ 5 Our Focus is You ������������������������������������������������������������ 5

FCT Locations ������������������������������������������������ 6 Local Community Supports ������������������������������������ 7 Walk-in Clinics ��������������������������������������������������������������� 8 Banks ���������������������������������������������������������������������������������� 8 Drugstores ������������������������������������������������������������������������ 8 Gyms & Fitness ��������������������������������������������������������������� 8 Food Services ����������������������������������������������������������������� 8

Getting Started ������������������������������������������� 17 MyFCT Student Portal ���������������������������������������������� 17 Canvas and Online Learning ���������������������������������� 18 FCT Email Account (Office 365) ������������������������� 18 IT Support ���������������������������������������������������������������������� 18 Important Dates ���������������������������������������������������������� 18

Student Support Services ���������������� 19 New Student Orientation ���������������������������������������� 21 Immigration Support ������������������������������������������������ 22 Study Permits ������������������������������������������������������������� 23 Authorized Leave of Absence ���������������������������24 Work Permits ��������������������������������������������������������������� 25 Types of Work Permits ������������������������������������������� 25 Arrival Services ����������������������������������������������������������26

FCT Contact Information ��������������������� 9

Airport Pick-up ������������������������������������������������������������26

Transportation ����������������������������������������������� 11

Health and Wellness Services ������������������������������29

Toronto Transit Commission (TTC) ��������������������� 11 PRESTO Monthly Pass ���������������������������������������������� 12 GO Transit ���������������������������������������������������������������������� 12 Eglinton Crosstown LRT (Light Rapid Transit) ������������������������������������������������� 12

CAMPUS SAFETY ������������������������������������� 13 Incident Reporting ����������������������������������������������������� 13 Student ID Card ���������������������������������������������������������� 13 Children/Guests on Campus ����������������������������������14 Kirpan Policy ����������������������������������������������������������������14

STUDENT RIGHTS AND RESPONSIBILITIES AT FCT ������������� 16 STUDENT ASSOCIATION ������������������� 16

Student Housing Support ������������������������������������� 27 Student Health Insurance (guard.me) ������������29 keep.meSAFE ���������������������������������������������������������������29 Multifaith Prayer Room ������������������������������������������� 31 How to Get a Social Insurance Number (SIN) ���������������������������� 31 Ontario Identification Card ������������������������������������� 31

Student Experience ������������������������������ 33 Student Ambassador Program ��������������������������� 33 Student Events & Activities ��������������������������������� 34 Webinars and Workshops ������������������������������������� 35 Convocation Ceremony ������������������������������������������ 35 Career Services �����������������������������������������������������������36 Networking and Career Fairs ������������������������������ 37 Placement Services ������������������������������������������������� 37 Your Feedback is Important ��������������������������������� 38 Student Satisfaction ������������������������������������������������ 38

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Academics ������������������������������������������������������ 38 Academic Support & Advising ���������������������������� 38

Academic Standing and Progression ���������������������������������������� 58

Academic Integrity ��������������������������������������������������� 38

Academic Probation ������������������������������������������������59

Academic Delivery ���������������������������������������������������39

Academic Probation Contract �����������������������������59

Timetable ����������������������������������������������������������������������39

Academic Suspension �������������������������������������������� 60

How to access and confirm your timetable ����������������������������������������������������������� 40

Graduation Requirements ���������������� 61

Programs of Study ���������������������������������� 41 Business ��������������������������������������������������������������������������41 Personal Support Worker �������������������������������������� 42 Global Business Management ����������������������������� 43 International Business Management �������������� 44 Project Management ����������������������������������������������� 45 Supply Chain Management – Global Logistics ����������������������������������������������������� 46 Program Laptop/Desktop Requirement ���������47

The Credit System ����������������������������������49 Eligibility and Application ������������������������������������ 50

The Grading System ������������������������������� 51

Academic Support ��������������������������������� 62 Peer Tutoring ���������������������������������������������������������������62 Tutor and Student Conduct ���������������������������������63 Peer Tutor Requirements �������������������������������������� 64

Student Resources ��������������������������������� 65 Library �����������������������������������������������������������������������������65 Online Learning Strategies ����������������������������������� 66

STUDENT RETENTION & RECORDS ��������������������������������������������������� 68 Scholarships & Bursary �������������������������������������������68 Withdrawal & Deferral �������������������������������������������� 69 Program Withdrawal ����������������������������������������������� 69 Deferral Request �������������������������������������������������������� 70

Accessibility Support & Accommodations ������������������������������������54

Financial Services ������������������������������������� 71

Medical Leave �������������������������������������������������������������� 55

Fee Payment ����������������������������������������������������������������� 71

Grade Appeal Procedures ��������������� 55

Beware of Scams! ������������������������������������������������������ 73

Fee Structure ��������������������������������������������������������������� 72 How can students submit their grade appeal? ���������������������������������������������������56 Academic Advising ��������������������������������������������������� 57 Why should you reach out to an Academic Advisor? ��������������������������������������� 57 What is the role of your Academic Advisor? ��������������������������������������������������� 58

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WELCOME TO FLEMING COLLEGE TORONTO Fleming College and Trebas Institute have partnered to offer Fleming’s most sought-after programs in midtown Toronto, Ontario. FCT programs are approved by the Ministry of Colleges and Universities. FCT is a designated learning institution approved by the provincial government of Ontario to host international students.

Fleming College is an Ontario College of Applied Arts and Technology with several campuses across the province. The College emphasizes practical, hands-on education that gets graduates into the workplace. Fleming College boasts strong local, regional, and global ties that make it attuned to the needs of the domestic and international business community, and therefore the needs of students looking to advance their careers. Fleming College Toronto promotes a culture of respect and recognition, so you can expect a learning environment that values diversity and inclusion.

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The DLI number for Fleming College Toronto is O274495147192 Fleming College Toronto ensures that your experience and academic delivery align with Fleming College’s high standards of education.

You will benefit from the experienced faculty and staff, various campus amenities, and robust student services, including career counseling, accessibility services, events and trips, health and wellness, immigration support, and more.

The Toronto campuses, situated in Midtown Toronto, provide you with access to all the career and networking opportunities of Canada’s business and finance capital. Toronto is home to the Canadian headquarters of many industry leaders, such as Google, Apple, and Intel. Both campuses are located near restaurants, cafes, fitness clubs, and health clinics. Various public transportation services are a 4-minute walk away, making for an easy commute if you choose to live away from the campuses or want to explore other parts of the city in your free time.

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Fleming College Toronto’s campuses are located at 124 Eglinton Ave West, (3rd & 4th floors), and 90 Eglinton Ave West, (1st, 3rd and 5th floors).

Both locations give students access to top employers for networking and employment opportunities. Students can also enjoy other perks of going to school in Midtown Toronto, including being close to great cafes, MARKHAM restaurants, shopping, and famous Toronto attractions.

Local Community Supports

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Walk-in Clinics

Gyms & Fitness

Uptown Health Centre - 243 Eglinton Ave W – 350m or 5-minute walk

Good Life Fitness - 2300 Yonge St – 400m distance from campus (5-minute walk)

Eglinton Station Medical Centre - 1 Eglinton Ave 3A1 – 400 m or 5-minute walk WELL Health Diagnostic Centre - 1849 Yonge Street – unit 218 – 1.5km or 19-minute walk

Banks CIBC - Yonge and Eglinton - 1 Eglinton Ave E – 400m or 5-minute walk RBC Royal Bank - Yonge & Orchardview - 2346 Yonge St – 550m or 7-minute walk TD Canada Trust - 2263 Yonge St – 400m or 5-minute walk

Drugstores Rexall - Yonge and Eglinton - 2300 Yonge Street – 350m or 5-minute walk Shoppers Drug Mart - Edison Centre - 2345 Yonge Street – 550m or 7-minute walk

Body + Soul Fitness - 378 Eglinton Ave W – 600m from campus (8-minute walk) Orange Theory Fitness - 97 Eglinton Ave E – 700m distance from campus (9-minute walk)

Food Services There is a variety of restaurants and eateries near the Fleming College Toronto campuses.

Some of the options near the campuses are Pickle Barrel, Chipotle, PAI, Kinton Ramen and many more.

There are also many grocery and convenience stores located nearby the campuses.

Loblaws – Eglinton Avenue - 101 Eglinton Ave E Unit 1 – 750 m or 10-minute walk 7–Eleven - 1 Eglinton Ave E – 400 m or 6-minute walk

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FCT CONTACT INFORMATION For questions and inquiries, students are encouraged to reach out to the respective departments using the email addresses below: Student Services: studentservices@flemingcollegetoronto.ca Student Services-related inquiries such as MyFCT Student Portal, uploading documents, and general processes and procedures.

Student ID Cards: studentidcards@flemingcollegetoronto.ca student ID card issues and queries.

Student Wellness: studentwellness@flemingcollegetoronto.ca information on guard.me health insurance, mental health resources and services, and info on Canada's healthcare system.

Student Relations: studentrelations@flemingcollegetoronto.ca student rights and responsibilities, disciplinary issues, and incident reporting.

Student Association: studentassociation@flemingcollegetoronto.ca connect with your student representatives to help improve your overall student experience.

Career Services: careerservices@flemingcollegetoronto.ca job-related workshops and events, placement support, resume building, interview skills, job search resources, etc.

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Academic Advising: academicadvising@flemingcollegetoronto. ca timetable selection, Canvas support, faculty and instructors, grades, exams and assessments, programs, etc.

Housing: housing@flemingcollegetoronto.ca support with housing and transportation.

Library: library@flemingcollegetoronto.ca for academic resources and library-related queries.

IT Helpdesk: support@myflemingcollegetoronto.ca Office 365 tech support.

Retention and Records: records@flemingcollegetoronto.ca questions related to scholarships and bursaries, fees and tuitions, deferrals and withdrawals, and student records.

Accessibility Services: accessibility@flemingcollegetoronto.ca questions related to academic supports and accommodations for students with disabilities.

Immigration Student Advising: isa@flemingcollegetoronto.ca for all immigration-related queries including study permits, distance learning, TRVs, DLI changes, work permits and PGWPs. Student Placements: placements@flemingcollegetoronto.ca NARs and placement-related questions (PSW students only).

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TRANSPORTATION

Toronto Transit Commission (TTC) The Fleming College Toronto campus is situated at Yonge & Eglinton, a neighbourhood in the centre of midtown Toronto and one of Toronto’s business districts. The campus has excellent accessibility to public transportation, with the nearest subway station (Eglinton Station) located just steps away. More information about schedules, subway lines, and bus routes can be found here: Routes & schedules (ttc.ca)

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PRESTO Monthly Pass Presto is a digital payment system that makes traveling through multiple regions in Ontario swift, and accessible. This is accomplished by removing the need for tickets, token, passes, and cash. PRESTO is an automated fare collection system used throughout the GTA, Hamilton and Ottawa. As a post-secondary student, you can get discounts on fares by obtaining a GO-approved student ID and setting up your card for student fares. You can purchase PRESTO cards and set up your student fare type at customer services outlets across the participating transit systems. You can find the nearest PRESTO customer service outlet here: Customer Service Outlets Find an Outlet | PRESTO (prestocard.ca) Important Note: Only select customer service outlets can set up your PRESTO student fare and will require you to bring the following documents: Letter of Acceptance (LOA) Study Permit One (1) piece of photo ID For more information, please visit the PRESTO website or watch the video, WHAT IS A PRESTO CARD?

GO Transit GO Transit is a regional public transit system that offers train and bus services as a key transportation option for daily commuters from Brampton, Mississauga, Kitchener, Hamilton, Ajax and other cities and suburban areas in the Greater Toronto and Hamilton Area (GTHA).

Fleming College Toronto students can enjoy a discounted rate for their TTC monthly pass and 40% discount on their GO Transit fares.

Eglinton Crosstown LRT (Light Rapid Transit) The Yonge & Eglinton neighbourhood will also be centralized to the new Eglinton Crosstown LRT, an upcoming midtown transportation connection between east and west Toronto, making crosstown commutes up to 60% faster! The Eglinton Crosstown LRT is scheduled to be updated and operational soon.

Student Handbook 2024

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CAMPUS SAFETY At Fleming College Toronto, our main priority is to ensure a safe environment for all students, faculty and staff. To achieve this, students are responsible for familiarizing themselves with and adhering to the College policies and procedures. This information is communicated through various channels, including this handbook, the New Student Orientation and the Policies and Procedures webpage.

Incident Reporting FCT has a zero-tolerance policy for any form of harassment and misconduct. All incidents are treated seriously, with prompt investigations conducted for all allegations of misbehaviour. Students can report incidents of harassment and misconduct by using the ‘Report Incident’ link in MyFCT Student Portal or by emailing studentrelations@flemingcollegetoronto.ca.

Student ID Card Each student is provided with a student ID card as their official identification. The card displays your name, photo and student number and is valid until the end of your program. You must always wear your student ID badge while on campus. Your student ID is also required to access classes, borrow library books and attend in-person examinations.

You will also need your card to attend FCT activities and events and receive benefits and discounts available to post-secondary students. To obtain your student ID card, visit the front desk on the 4th floor of the FCT Main Campus.

For assistance with your student ID card, email studentidcards@ flemingcollegetoronto.ca.

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Children/Guests on Campus In order to achieve a safe and focused environment, students are prohibited from bringing guests, including children, onto campus during operational hours. Guests may wait for students in the ground-floor lobby or at the nearby shopping mall or businesses, but they are not permitted on any other floor in either of the two FCT campus buildings.

While the College recognizes the challenges faced by student-parents, this policy is implemented to prevent disruptions to classes, ensure safety and maintain an exclusive academic environment. Student-parents are encouraged to explore alternative childcare options, and strict enforcement ensures compliance.

For assistance in finding childcare services near the campuses, email studentwellness@flemingcollegetoronto.ca.

Violations of the policy may result in disciplinary actions, as outlined in the College's Code of Conduct.

Kirpan Policy In accordance with the Ontario Human Rights Code and the Canadian Charter of Rights and Freedoms, Fleming College Toronto acknowledges the right of baptized Khalsa Sikhs to wear a kirpan, a ceremonial dagger representing their religious beliefs. This policy outlines specific guidelines for kirpan wearers within the campus community. The kirpan must be concealed and securely fastened under clothing, and must not exceed 7 inches in length (including both blade and hilt). Accommodations will be made for wearers' safety during activities, with potential revisions to prevent harm to others. Non-compliance may result in the suspension of kirpan-wearing privileges.

To request the full wording of this policy, email studentrelations@ flemingcollegetoronto.ca.

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STUDENT RIGHTS AND RESPONSIBILITIES AT FCT At FCT, we are committed to fostering a pleasant and inclusive learning environment that empowers students to thrive academically and personally. Students have specific rights and responsibilities that contribute to maintaining a respectful and enriching college experience. To learn about your rights and responsibilities, visit our Policies and Procedures webpage or email studentrelations@flemingcollegetoronto.ca.

STUDENT ASSOCIATION The Fleming College Toronto Student Association (FCTSA) serves as a central platform for collaboration and negotiation with College officials, working to uphold student rights and responsibilities and promote student-led initiatives in order to enhance the college experience throughout the academic year.

To learn more about the FCTSA, email studentassociation@ flemingcollegetoronto.ca.

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GETTING STARTED MyFCT Student Portal The MyFCT Student Portal is the primary web-based application that students use to access, view, and update all their information. Students can view their program and classes, unofficial grades, review their payments, download receipts, upload important documents, update personal information, download their tax forms, access the online library, and receive important reminders about deadlines.

MyFCT Student Portal login page: https://my.flemingcollegetoronto.ca

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Canvas and Online Learning Canvas is a web-based learning management system (LMS). Students and professors can use Canvas to access and manage online course learning materials and communicate about skill development and learning achievements. Students can also use this online learning platform to: Connect with their Program Coordinator, Faculty, Academic Advisors.

Access course content, syllabus, self-study resources and video materials.

Submit their assignments, lead discussions via discussion boards, join classes, and more.

Canvas is accessible 24/7.

FCT Email Account (Office 365) After successfully enrolling, students will receive an email to activate their FCT email account. The activation email includes a unique Office 365 username and password, along with detailed instructions on how to access your FCT email account. Students should check their FCT email account daily to not miss important communications from the college. This account is connected to your Office 365 account and can be accessed through Microsoft Outlook.

IT Support The IT Team assists all students with issues and requests related to Office 365 accounts (Microsoft word, Microsoft Project Microsoft Teams, SharePoint, etc.)

All requests for IT support should be submitted via email to support@ myflemingcollegetoronto.ca with your full name, Student ID, and a detailed description of your issue.

Important Dates Before classes start, make sure to add all the important dates for the semester into your planner and schedule.

The important dates for each semester are located in the Important Dates and Deadlines section on the FCT website.

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STUDENT SUPPORT SERVICES Fleming College Toronto has a committed team that is ready to help our students meet their individual needs and provide support throughout their journey to ensure both academic achievement and personal success.

The friendly Student Services team at Fleming College Toronto can provide students with support and information on a wide range of topics:

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General Information

Convocation

New Student Orientation

Transportation Information

Fleming College Toronto

Student Living & Housing

Student Resources & Guides

Immigration & Travel Support

Student Ambassadors

Arrival Services

Workshops & Webinars

Health & Wellness Services

Events & Activities

LGBTQS+ Support

Student ID Cards

International Student Insurance

Any other personal and nonacademic related matter

Career Services

Please do not hesitate to contact Student Services by visiting us on campus or emailing studentservices@flemingcollegetoronto.ca

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New Student Orientation For new students at Fleming College Toronto, it is very important to attend the New Student Orientation before the first day of classes. It gives new students the opportunity to: Learn important information about the college and your program Understand the support services available to you Meet your classmates and make new friends Get help from staff and faculty Explore the FCT campus New students must register for the New Student Orientation by completing the short registration form in their FCT student email account. Once this step has been completed, a confirmation email will be sent along with more detailed information about the date and time of New Student Orientation and what to expect.

Please email studentevents@flemingcollegetoronto.ca for questions regarding the orientation week events.

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Immigration Support Fleming College Toronto has friendly and experienced Regulated Canadian Immigration Consultants (RCIC) and Regulated International Student Immigration Advisors (RISIA) who can provide students with immigrationrelated support and guidance with important topics such as: Study Permit applications and extensions Post-Graduation Work Permit (PGWP) Questions about Temporary Resident Visas (TRV) and Electronic Travel Authorizations (eTA) Amendment of a study permit and lost immigration documents *DLI change Our Regulated Canadian Immigration Consultant (RCIC) and Regulated International Student Immigration Advisor (RISIA) have in-depth knowledge of the Canadian immigration system and keep up to date with all the latest policy changes.

Please email ISA@flemingcollegetoronto.ca to schedule an appointment with an International Student Advisor.

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Study Permits It is the student’s responsibility to ensure they have the appropriate documents to enter Canada as an international student or to transition from other educational institutions in Canada. For detailed information on study permits, please visit the IRCC website or contact ISA@flemingcollegetoronto.ca to schedule an appointment with an International Student Advisor.

Coming to Canada as a New Post-secondary International Student If a student has received an offer of admission to Fleming College Toronto, they must apply for an initial ‘Study Permit made Outside of Canada’ before traveling to Canada to study. A student's study permit may allow them to work on campus and off-campus as a full-time registered student.

To enter Canada as an international student, in addition to a study permit, a student needs to have either a Temporary Resident Visa (TRV or Visa) or an Electronic Travel Authorization (ETA), depending on their country of citizenship.

Changing From a Canadian High School to Post-secondary If a student is moving from a Canadian high school to Fleming College Toronto and has a valid study permit, they are not required to change or apply for a new study permit. However, if a student's study permit is about to expire, they must extend their study permit inside Canada 2 to 3 months prior to the expiry date. Students cannot attend classes with an expired study permit unless they apply for an extension before it expires.

Additionally, if a student wants to be able to work while they study, they must apply to change the conditions of their study permit.

Changing Post-secondary Institutions - Inside Canada If a student is in Canada and has been studying at another college in Canada before joining Fleming College Toronto, they must change their Designated Learning Institution (DLI) with Immigration, Refugees and Citizenship Canada (IRCC) on their IRCC account.

Here is a quick guide on how a student can change the DLI on their own IRCC accounts.

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Authorized Leave of Absence Students wishing to take a break from their studies must apply for Authorized Leave of Absence, a process that requires approval from Fleming College Toronto. However, such students must be aware that taking a leave may impact their legal status in Canada. Immigration, Refugees and Citizenship Canada (IRCC) mandates students to meet specific conditions to maintain their legal status, including the requirement of "actively pursuing your studies."

IRCC lists the following as examples of reasons for a leave of absence, and students must ensure they have and are able to submit appropriate documents to support their leave request: Death or severe illness of a family member Pregnancy Medical reasons Family emergency The Authorized Leave of Absence duration may impact a student's legal status in Canada and their eligibility for the Post Graduation Work Permit (PGWP) after completing their program. IRCC allows students to take up to 150 days away from their program of study.

To find out how to request an Authorized Leave of Absence, please contact an Immigration Student Advising representative at ISA@flemingcollegetoronto.ca Student Handbook 2024

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Work Permits One advantage of studying in Canada is that international students are allowed to get Canadian work experience while they are here. Some types of work require that students have a work permit to work legally. A student also requires a Social Insurance Number (SIN) to be legally compensated in Canada.

Types of Work Permits

TYPE OF PERMIT

WORK PERMITTED

ELIGIBILITY

Be a full-time student Study Permit with authorization to work conditions

On-Campus Employment

Study Permit with authorization to work conditions

Off-Campus Employment (Up to 20-40 hours/ week)

Co-op Work Permit

Work during co-op work terms only

Have a valid study permit Work on the campus where the student is registered Have a valid study permit Be enrolled full-time in a degree program (ESL, visiting, exchange students excluded) Have a valid study permit Be enrolled in a co-op program Have a valid study permit

Post-Graduation Work Permit

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Work for up to 3 years after program completion

Apply within 180 days of receiving a notification that the student has completed their program requirements

Arrival Services We are committed to supporting our students and ensuring their journey to Canada is seamless and stress-free. From the beginning of your travels, departing your home country, all the way to post-arrival and settlement in Canada, we are here to support you along the way.

When you start planning your trip to Canada, please make sure to read this section first on our website thoroughly: Arrival Services & iCent | Fleming College Toronto. This is where you will find the most updated information and resources about immigration, visas, and more.

It is highly recommended that students download and use the iCent app to access all the necessary resources and updates that you need throughout your studies at FCT. If at any time you would like to reach out to us regarding travel plans, please email studentservices@flemingcollegetoronto.ca and a member of our team will be happy to assist you.

Airport Pick-up Fleming College Toronto offers airport pick-up services through AirFlight Services. If you choose to use this service, after you step off the plane to start your journey in Canada, a professional driver will be waiting and ready to take you from the airport to your home.

You can find the application form for airport pick-up here. Once you complete the form, send it to studentservices@flemingcollegetoronto.ca and a member of our team will be happy to assist with your booking.

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Student Housing Support Fleming College Toronto does not have an on-site student residence, but students are supported by several reputable housing providers located throughout the Greater Toronto Area (GTA). The Housing Support Team has built a network of trustworthy and reliable housing providers and continues to seek out additional living options to serve our students best.

To make your search for a home as smooth as possible, we recommend using the trustworthy housing providers found on our Student Living & Housing webpage. You can also read our Housing & Transportation Guide.

The Housing Support Team ensures that all students can live in a suitable residential area while taking into consideration location, affordability, and budget. For further information or support with housing, please reach out to housing@ flemingcollegetoronto.ca.

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Health and Wellness Services The Community Wellness Team provides students with on-campus health initiatives, events, workshops and webinars. Please visit the Health and Wellness webpage for more information about the services and resources available.

Student Health Insurance (guard.me) Once enrolled, all FCT students are automatically registered with international student health insurance coverage provided by guard.me. The health insurance coverage begins on the first day of each semester and ends on the last day. Students will receive their Insurance Policy documents in their Fleming College Toronto email accounts directly from guard.me starting in Week 3 of each semester.

For general inquiries, students may contact the toll-free guard.me customer support line at 1-877-873-8447 or email customercare@guard.me, 24 hours a day, seven days a week. For further information regarding policies and coverage or to file an online claim, students may visit guard.me.

If you require individual assistance concerning your insurance claims and policy details, please contact Student Services by visiting us on campus or emailing studentwellness@flemingcollegetoronto.ca.

keep.meSAFE In collaboration with keep.meSAFE, students have access to 24/7 mental health support, including crisis support from certified counselors through phone or Android/IOS app. Additionally, periodic mental health and wellbeing webinars on various topics are conducted throughout the semester. keep.meSAFE CAN SUPPORT YOU WITH:

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Managing stress, depression, and anxiety

Tension with family members, friends, and classmates

Academic issues

Suicidal thoughts

Fleming College Toronto

Relationship issues Loneliness or homesickness

Scan the QR code to begin connecting with a certified counsellor and check out the informative and supportive blogs and videos.

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Multifaith Prayer Room Fleming College Toronto offers students a quiet room on campus dedicated to people of differing religious beliefs. The space serves all religious, spiritual, and contemplative practices. The shared nature of our Multifaith Prayer Room relies largely on the respect and generosity of users. The room is provided for prayer, meditation, and quiet reflection. Users are requested to respect others in the room.

How to Get a Social Insurance Number (SIN) Fleming College Toronto encourages all students to get their Social Insurance Number. A Social Insurance Number (SIN) is required for anyone that wants to work and receive compensation in Canada. Your SIN is private, and illegal for anyone else to use. Service Canada is responsible for issuing you your SIN. You can apply in person or on their website at Social Insurance Number – Apply - Canada.ca, or online by following the instructions on the next page.

Ontario Identification Card FCT encourages all students to get a provincial identification card. The Ontario Photo Card is a wallet-sized card that provides government-issued identification to those Ontarians who do not have a driver’s license, making it easier for them to do things such as open a bank account and any other activities that require official identification. You can apply for an Ontario Photo Card in person at Service Ontario if you: Do not have a driver’s license.

Are a resident of Ontario.

Are 16 years of age or older.

You will need to bring the following to a Service Ontario centre: Original identity documents (for example, birth certificate) to prove your legal name, date of birth and signature.

Your marriage certificate, if you are applying under your married name.

If you do not have one of the above documents, you can use a Declaration from a Guarantor instead.

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STUDENT EXPERIENCE Student Ambassador Program The Student Ambassador Program engages students to work as paid interns in the Student Services department of the college.

A Student Ambassador is a leader and role model on campus for prospective and current students. Student Ambassadors positively represent Fleming College Toronto by professionally communicating their knowledge and experiences as a student and working as a supportive team member of the Student Services department.

Student Ambassadors represent the college in positive, inclusive ways throughout the academic year. As a Student Ambassador, you will help the Student Services team meet the diverse needs of FCT students by assisting and supporting activities, events, and daily operations.

For more information about Student Ambassadors, speak with one of our Student Ambassadors on campus.

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Student Events & Activities We believe part of the true college experience includes not only education inside the classroom but having memorable experiences outside the classroom. Each semester you will have the opportunity to participate in several on and off-campus events, activities, contests, and celebrations, such as: Day Trips

Health & Wellness Events

Multicultural Days

Community Engagement Activities

National Food Days Holidays and Celebrations

To view upcoming events and activities, login to the MyFCT Student Portal, visit the Student Services section, and view the Events & Activities Calendar.

Please note that for all trips, events, and activities, it is mandatory for students to show their student ID card before participating. If students have paid for a trip and do not show their student ID card on the day of the event, FCT has the right to cancel their spot on the trip without a refund.

If you have any questions regarding trips and events, please feel free to email studentevents@flemingcollegetoronto.ca.

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Webinars and Workshops Students can access to Fleming College Toronto’s Events Calendar with a full agenda of info sessions and workshops led by the Academics, Career Services, Immigration, and Health & Wellness teams. Every semester, each team shall address a variety of topics, including the importance of soft skills, mental health, emotional intelligence, techniques for academic preparation, study permit/work permit application, how to navigate stress and worry, and more! Students may check their email for more updates!

The Student Services team looks forward to connecting with Fleming College Toronto students in this amazing learning journey! Please reach out to studentservices@flemingcollegetoronto.ca for more information.

Convocation Ceremony Convocation is a ceremony to celebrate and formally recognize your graduation or expected graduation from your academic program.

Convocation takes place in June or July of each academic year and is a milestone in the life of FCT students. More information about Convocation will be released leading up to the event. In the meantime, continue checking the FCT website, your FCT email account, and your MyFCT Student Portal for updates about Convocation.

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Career Services The Career Services Team at Fleming College Toronto provides support and assistance with all employment and career-related needs of FCT students.

The Career Services Team provides students one-on-one assistance with building their resumes, equipping them with essential workplace skills and methods of communication required to network with recruiters and potential employers. In addition to career-related workshops throughout the semester and specific industry advice, the Career Services Team provides students with the right resources to find part-time employment and assistance with making informed career decisions.

Some of the career-related topics covered by the Career Services team are: Interview preparation

On/off campus job recruitment

Career planning LinkedIn profiles

Effective communication in the workplace

Resume writing & cover letters

Conflict management

Labour market advice

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Networking and Career Fairs Fleming College Toronto provides opportunities for students to network with industry professionals through customized Networking Events and Career Fairs.

Customized networking events, such as meet-and-greets and discussion panels, are designed to help students connect with industry professionals in fields related to their program of study.

Through these events, students can get the inside scoop from professionals working within the field. This also enables students to practice their networking skills, which will be a valuable experience as they move forward along their career paths.

In addition to customized networking events, students have the opportunity to connect with industry professionals at various career fairs throughout their year in Toronto. Job Fairs are excellent ways for FCT students to connect with many potential employers and network with industry professionals as part of their career exploration and professional development.

For more information on Career Services, please reach out to careerservices@flemingcollegetoronto.ca.

Placement Services Placement Services at Fleming College Toronto are available for the programs with a placement component. The Placement Team is dedicated to providing essential information, guidance, and resources to ensure students can successfully navigate their placement experiences. Their priority is to assist and support students in maximizing their placement opportunities, providing access to resources, workshops, and one-toone assistance, including a comprehensive review of the Non-Academic Requirements (NARs) for their placements.

For more information on placements, please email placements@ flemingcollegetoronto.ca.

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Your Feedback is Important Student Satisfaction To continuously improve our services, feedback from students is gathered throughout the semester in the form of student and course satisfaction surveys.

The information is used to measure student perceptions of the learning context and assists in identifying areas of strength and areas that need improvement.

ACADEMICS Academic Support & Advising Academic Integrity Fleming College Toronto is committed to providing an environment that encourages all students to learn, create and share knowledge responsibly while delivering the highest level of academic integrity. Academic integrity requires that information derived from others be acknowledged and recognized and that credit is only taken for ideas and work that are your own. A breach of academic integrity is considered academic dishonesty and will be addressed with a series of sanctions related to the severity of the offence.

The academic integrity policy applies to all students and employees of Fleming College Toronto.

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Students at Fleming College Toronto have the right to a positive and engaging academic environment that facilitates educational and interactive learning opportunities. The policy strives to promote academic integrity by ensuring accountability and educating students on the importance of academic honesty.

All Fleming College Toronto community members are committed to promoting the highest standard of academic integrity.

For more information about the policy, please contact the academic advising department at academicadvising@flemingcollegetoronto.ca.

Academic Delivery As a student, you will be enrolled in courses following a traditional inperson setting and an online delivery mode. This is known as a hybrid delivery method. In-person classes occur at our campus locations, while online courses are accessible through our learning management system, Canvas.

Online courses will be asynchronous, meaning they will not be live but delivered through pre-recorded videos, allowing you to watch them anytime. It is important to note that online courses may become synchronous on weeks 5, 10, and 15, with professors opting for live classes that you can join. If you cannot attend, the recording will be available, similar to any other week.

To access pre-recorded lectures, use your FCT MS Office account, with set-up instructions available here. Regularly check your classes on Canvas, where professors post assignments, important announcements, and instructions.

Timetable A timetable is your schedule of courses in a semester. It is important to note the following about your timetable and semester: 1. Typically, there are 6-7 courses per timetable in 1 semester*.

2. The timetable shows the course code, course name, with the day, time, and place (room #) of each course.

3. For specific instructions on how to choose your timetable, see the Academic Documents Ready module in Canvas.

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*A semester is a 4-month period in a program's academic plan. The Semesters are Fall (September to December), Winter (January to April), and Spring (May to August).

How to access and confirm your timetable Before the start of the semester and after your status changes to "enrolled", you will be able to select your timetable! To do so, log into the MyFCT student portal using your student ID and password.

Once you are logged in, follow the steps below: Step 1. Choose “Timetable” on the left sidebar.

Step 2: Click on the drop-down list called “Choose timetable block.” Next, select a group, such as Group G1 or Group G2. Note that only groups with available seats are visible.

Step 3: Once you select your group, you’ll be able to see the classes on your weekly schedule for the selected group.

Step 4: Once you see the classes on the weekly schedule, ensure that the schedule aligns with your needs, as you will not be able to change your schedule after this step. Once you have double-checked, click 'Confirm'.

Step 5: Submit your timetable block request by adding your signature (typing in your name) in the field and clicking 'submit'.

Step 6: You will receive a confirmation message, "Congratulations!

Your timetable is now confirmed".

Check the Important Dates page on the FCT website for exact dates and deadlines.

If you have any questions, please contact academicadvising@flemingcollegetoronto.ca.

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Programs of Study Fleming College Toronto offers 8 programs.

Diploma

Business Dive into a business career at Fleming College Toronto, located in the heart of Canada’s bustling business and finance capital, Toronto. Students will gain all the skills and know-how for success in a global business environment.

Upon graduation, you will be prepared for both entry-level careers and entrepreneurial roles.

Some options include: Entrepreneurship Marketing and Media Management Supply Chain Management Financial Management Banking - Insurance

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Certificate

Personal Support Worker In this one-year certificate program, gain the skills to start a fulfilling and in-demand career that puts people first. Learn through traditional lectures and innovative lab components, preparing you to thrive in a large range of healthcare settings or pursue further education.

Upon graduation, you will be ready to offer care to patients and clients on your own or with a team of other healthcare professionals in a range of facility and community settings.

Some options include: Long-term care facilities

Retirement homes

Group homes

Adult day centres

Private homes

Home care agencies

Hospitals

Supportive housing

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Graduate Certificate

Global Business Management With this 2-year graduate certificate program, you will learn to lead in domestic and international business settings. Fleming College Toronto’s campus provides access to Canada’s business and financial capital, the perfect place to jump-start a career.

Upon graduation, you will be prepared for management roles in industry, government, and not-forprofit enterprises. Fleming College Toronto is located in the heart of Toronto, Canada’s bustling business centre, so you will have easy access to networking and job opportunities upon graduation. You can expect to enter fields such as: Customer Relations Management Logistics and Supply Chain Management Marketing and Sales Management Human Resource Management Manufacturing Management Service Delivery

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Graduate Certificate

International Business Management In this one-year graduate certificate program, upgrade your business skills with practical training and the latest theory in finance, communication, and management, readying you for a rewarding career in business and commerce in Toronto and beyond.

Program highlights: Operate your own virtual company using innovative SAP Software.

Learn from faculty with extensive industry experience and a readiness to share insider knowledge.

Support an organization’s international business operations by conducting, evaluating, and presenting market research.

Learn about and understand the international marketplace with some essential skills for running a successful global company.

This program will prepare you for management roles in: Not-for-profit

Logistics

Manufacturing

Marketing and Sales

Service Delivery

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Graduate Certificate

Project Management Build a scalable skill set applicable to any industry, ranging from event planning to skyscraper construction.

Upon graduation, you will be able to manage all aspects of a project and achieve organizational goals in a competitive global environment, allowing you to meet the growing demand for project managers.

Fulfilling and rewarding careers in industry, technology, health care, business, and not-for-profit are all open to project management graduates. For some ideas, check out these sample career paths: Business Analyst Project Analyst Project Control Analyst Project Coordinator Project Leader Project Manager

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Graduate Certificate

Supply Chain Management – Global Logistics Consider the products that you love and use every day: apparel, electronics, and consumables. To manufacture and distribute these products, companies employ logistics experts who oversee every step in the supply chain process, from raw materials all the way to retail.

That’s where you come in.

In this two-semester-long program, you will become a certified expert in supply chains by learning to manage the flow of goods and services across multiple industries.

The skills acquired here will prepare you to work in Canada’s robust import and export economy in roles such as: Logistics Analyst

Purchasing Manager

Customs Analyst

Supply Chain Logistics Manager

Customs Broker

Supply Chain Manager

Purchasing Contracts Manager

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Program Laptop/ Desktop Requirement FCT requires that you have a laptop/desktop that meets recommended hardware specifications.

Business Diploma Operating System: Windows 10 or MacOS 10.12 or better Processor: Core i5 – 1.6 GHz minimum or Core i5 6th Gen or better Memory: 8 GB Hard disk: 160 GB

Personal Support Worker Certificate Operating System: Windows 10 or MacOS 10.12 or better Processor: Core i5 – 1.6 GHz minimum or Core i5 6th Gen or better Memory: 8 GB Hard disk: 160 GB

Global Business Management Graduate Certificate Operating System: Windows 10 or MacOS 10.12 or better Processor: Core i5 – 1.6 GHz minimum or Core i5 6th Gen or better Memory: 8 GB Hard disk: 160 GB

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International Business Management Graduate Certificate Operating System: Windows 10 or MacOS 10.12 or better Processor: Core i5 – 1.6 GHz minimum or Core i5 6th Gen or better Memory: 8 GB Hard disk: 160 GB

Project Management Graduate Certificate

Microsoft Project is required for the following courses: MGMT181: Project Management Tools and Techniques, and Project Planning and Scheduling (project management program) MGMT183: Project Planning and Scheduling (project management program)

Supply Chain Management - Global Logistics Graduate Certificate Operating System: Windows 10 or MacOS 10.12 or better

Processor: 1.6 gigahertz (GHz) or faster, 2-core

Processor: Core i5 – 1.6 GHz minimum or Core i5 6th Gen or better

Operating system: Windows 11, Windows 10, Windows Server 2019

Memory: 8 GB

Memory: 4 GB RAM; 2 GB RAM (32-bit)

Hard disk: 160 GB

Hard disk space: 4.0 GB of available disk space Display: 1280 x 768 screen resolution

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The Credit System College credits measure the number of applied hours that are recognized for successful completion of a particular course of study. They are also used to determine your grade-point-average (GPA).

PROGRAM

HOURS

CREDITS

Global Business Management Graduate Certificate

1080

72

Project Management Graduate Certificate

584

39

Supply Chain Management Graduate Certificate

660

44

International Business Management Graduate Certificate

540

36

Business Diploma

1140

76

Personal Support Worker Certificate

778

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Transfer Credits Transfer credits may be granted to a learner who has taken a similar or equivalent course at another designated learning institution (DLI). A transfer credit is granted on the strength of a transcript from the institution, which verifies that the learning has been formally acquired and evaluated.

To maintain your status as a full-time (FT) student, you must do a minimum number of courses per semester according to the below: Programs with seven (7) courses in the semester: FT is five (5) courses.

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Eligibility and Application Student may be eligible for credit transfer if they have completed a similar course in another designated learning institution (DLI) or another program within Fleming College Toronto. A transfer credit is granted based on the extent to which the learning outcomes align with the course student intended to transfer, as well as how well the student performed in the course.

Step 1. Log on into MyFCT Portal.

Step 2. Click ‘Academic’ on the left column, then choose ‘Transfer Credit’ option.

Step 3. Fill in the required field in the form, including personal information, and the course information.

Step 4. Upload required documents, including official transcript and course outline.

Step 5. Submit your transfer credit request by typing your name in the signature field and clicking submit.

Deadline to submit transfer credit requests: Day 5 of the semester Application outcome is communicated around Day 10 of the semester.

For more information, please contact academicadvising@ flemingcollegetoronto.ca.

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The Grading System Fleming College Toronto uses numeric percentage grades in all programs to describe the achievement level attained within a course. Corresponding GPA Equivalent and Letter Grade Equivalent noted below: LETTER GRADE

PERCENTAGE GRADE

GRADE POINT EQUIVALENT

DESCRIPTION

A+

90-100

4.0

Exceptional

A

85-89

3.8

Exceptional

A-

80-84

3.6

Very good

B+

77-79

3.3

Good

B

73-76

3.0

Good

B-

70-72

2.7

Good

C+

67-69

2.3

Satisfactory

C

63-66

2.0

Satisfactory

C-

60-62

1.7

Low pass

D+

57-59

1.4

Low pass

D

53-56

1.2

Low pass

D-

50-52

1.0

Low pass

F

00-49

0.0

Fail

If a student receives a letter grade below D- (percentage grade below 50%), they will have to retake the course in the following semester to graduate.

That said, the passing percentage grade for every course and program is a minimum of 50%.

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Grade Designations Without a Numeric Value Courses that are not graded using a percentage value will be graded according to one of the methods described below. Courses graded using these methods will not be used in the calculation of your GPA. GRADE

DESCRIPTION

Pass (P)

Satisfactory achievement of course requirements.

Percentage grade not assigned, and GPA not calculated. To be used only for courses designated by the Academic Director or designate.

Fail (F)

Unsatisfactory achievement of course requirements.

Percentage grade not assigned. To be used only for those courses so designated by the Academic Director or designate.

Exempt (EX)

Requirements met through successful completion of a course of equal standing or Prior Learning Assessment and Recognition (PLAR).

Audit (AUD)

No academic credit. The student has attended classes on an audit basis. No assignments or examinations evaluated.

Withdrawn from a course prior to the final third of the Withdrawn (W) course duration or the end of the registration period, respectively.

Withdrawn Fail (WF)

Withdrawn from the course during the final third of the course duration.

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Accessibility Support & Accommodations Fleming College Toronto provides accommodations to students who have documented disabilities.

The definition of disability used in this policy is the same as that used by the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. That is, a disability is: 1. Any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, congenital disability, or illness. And, without limiting the generality of the foregoing, including diabetes mellitus, epilepsy, a brain injury, any degree of paralysis, amputation, lack of physical coordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impediment, or physical reliance on a guide dog (or other animals) or on a wheelchair or other remedial appliance or device, a condition of mental impairment or a developmental disability, 2. A learning disability, or a dysfunction in one or more of the processes involved in understanding or using symbols or spoken language, 3. A mental disorder; or 4. An injury or disability for which benefits were claimed or received under the insurance plan established under the Workplace Safety and Insurance Act, 1997.

Students with a disability, as defined above, are encouraged to schedule an appointment with an Accessibility Consultant to discuss their individual needs and whether they are entitled to academic supports/ accommodations to allow inclusion, full participation, and equal opportunity to access and benefit from their respective programs.

For more information, please contact accessibility@ flemingcollegetoronto.ca.

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Medical Leave Students are expected to schedule personal events and appointments outside academic hours.

Requests for planned absences are for exceptional circumstances only when scheduling outside academic hours is not feasible.

The student will request the planned absence in writing to the professor as soon as the event/appointment is confirmed, ideally 5 College business days prior to the required absence. The professor will respond in writing.

If you are required to take a medical leave for longer than 4 days, please notify Accessibility Services at accessibility@flemingcollegetoronto.ca by submitting your medical support documents.

Grade Appeal Procedures What is an academic appeal?

An academic appeal is a formal request that any student can make to review a particular issue. If a student believes an academic decision has not been “consistent, fair, and equitable,” they have the right to start this process.

What are the academic decisions students can appeal?

Students can appeal only the following academic decisions: Final marks Prior Learning Assessment & Recognition Academic progression Withdrawal from a program

Can students appeal an assignment grade before receiving the final marks?

The academic appeal can only start after the final marks are published. An academic appeal should be the last resource to resolve academic concerns.

For this reason, students are encouraged to discuss their academic performance with faculty members throughout the semester.

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How can students submit their grade appeal?

Students should wait for their final grades and communicate with their instructors for any necessary adjustments. The response may take up to 3 business days.

If there is no agreement or response, students can fill out the Grade Appeal Form. The form should be submitted along with a summary of the case and supporting documents (screenshots, email threads, submissions, etc.) in one file. The Grade Appeal deadline is 10 days after final grades are posted. An Academic Advisor will review the documents for eligibility and communicates the final result to the student.

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Repeating a Course If you have received a mark below 50%, you will need to retake the course to graduate. Please ensure you discuss it with your Academic Advisor so that they can guide you through the process.

When the same course is taken more than once, the course with the highest mark will be included in the GPA calculation.

All courses taken are listed on the official transcript.

Academic Advising The academic advising team at Fleming College Toronto offers support and useful advice to students, thereby guiding them toward greater academic success. Academic advising helps students make informed and thoughtful decisions about their academic pathway as they progress through the program.

Please do not hesitate to contact the Academic Team by emailing academicadvising@flemingcollegetoronto.ca.

Why should you reach out to an Academic Advisor?

If you have concerns about your progress in a course or your program.

If you need additional support (i.e., free tutoring or academic support workshops).

If you require an individualized academic plan.

If you want to know more about your options after completing your program.

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What is the role of your Academic Advisor?

Provide students with specific information about their program.

Help students adjust to college life and the demands of their program.

Connect students with additional college support services and provide tips for academic success.

Assess and discuss a student’s academic progress and standing.

Help students understand Fleming College Toronto’s policies and procedures.

Help students establish realistic educational goals and future planning.

Guide students over their successful progression toward graduation.

If you have any questions, please contact academicadvising@ flemingcollegetoronto.ca.

Academic Standing and Progression At the end of each semester of study, students will be evaluated to determine their eligibility to advance to the next level of their program. To progress to the next level of program study, a student must achieve all the following conditions: 1. A semester grade point average (GPA) of 1.0 or greater.

2. A passing grade in 66 2/3 percent of the registered course load.

3. Successful completion of prerequisite and/or co-requisite course(s) if applicable.

4. Successful completion of the mandatory course and/or semester requirements (such as non-academic requirements, among others) as determined by the program.

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Academic Probation All students are placed on Academic Probation if their semester GPA is less than 1.0 and/or they did not achieve a passing grade of 66 percent 2/3 of their course load and/or were unsuccessful in prerequisite/co-requisite or other mandatory requirements. If a student is placed on Academic Probation, the steps below will follow.

1. The student’s timetable will be removed for the next semester. Re-entry into the program of study is subject to space availability in the program, payment of fees, and related deadlines.

2. Students must complete a formal Academic Probation Contract with the Academic Advisor.

3. Students are not permitted to add/delete/exchange courses as defined on their Academic Probation Contract without permission of the Academic Advisor.

4. If a satisfactory Academic Probation Contract for the probationary term cannot be established or implemented, the student will be suspended from the program and the College (please see below for further details) and will remain blocked from re-entry at the College until the completion of a formal Academic Probation Contract or until five (5) years have passed, when the probationary status expires.

5. The student remains on the probationary term for the duration of the subsequent term attended. To successfully exit the probationary period, a student placed on academic probation must achieve a GPA score greater than 1.2 and successfully complete more than 66 2/3 percent of their probationary course load, and complete any necessary prerequisites and other requirements included in the Academic Probation Contract.

Academic Probation Contract When a student has been placed on Academic Probation, an Academic Probation Contract must be signed to allow the progress of the student in the program. The Academic Probation Contract is a document that outlines and defines the steps, requirements, and commitments the student must abide by to successfully exit the probationary period. The Academic Probation Contract must be filled out by the student, reviewed in an academic advising meeting and submitted to the Academic Department.

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Academic Suspension A student will be suspended from the program and the College for the period of their next academic semester of regular program delivery if the student earns a semester GPA of less than 1.0 and/or does not achieve a passing grade in 66 2/3 percent of their registered course load at the end of their probationary semester.

If you have any questions, please contact academicadvising@flemingcollegetoronto.ca.

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Graduation Requirements

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ONTARIO COLLEGE GRADUATE CERTIFICATE

ONTARIO COLLEGE DIPLOMA

Passing Grade

50%

50%

Good Standing

Current semester GPA 1.0 (or greater) and passing grade in 2/3 of the registered course load, and successful completion of prerequisite and/or co-requisite course(s) if applicable

Current semester GPA 1.0 (or greater) and passing grade in 2/3 of the registered course load, and successful completion of prerequisite and/or co-requisite course(s) if applicable

Academic Probation

Less than 1.0 current GPA, or less than passing grade in 2/3 of the registered courseload, or less than passing grade in any prerequisite/co-requisite

Less than 1.0 current GPA, or less than passing grade in 2/3 of the registered courseload, or less than passing grade in any prerequisite/co-requisite

Academic Suspension

Less than 1.0 current GPA, or less than passing grade in 2/3 of the registered courseload, or less than passing in any pre-requisite/ co-requisite for 2 consecutive semesters

Less than 1.0 current GPA, or less than passing grade in 2/3 of the registered courseload, or less than passing in any pre-requisite/ co-requisite for 2 consecutive semesters

Graduation

Passing grade in all program courses

Passing grade in all program courses

Fleming College Toronto

Academic Support The transition to college life is a big one, and part of it is adjusting to the workload and challenges presented at a post-secondary level. At Fleming College Toronto, students are never alone. FCT offers many approaches and support services dedicated to helping students learn, think, and achieve their goals.

Peer Tutoring The Peer Tutoring Program provides an opportunity for students to get course-specific help from an experienced peer who has completed and excelled in the course. This service is free for students. This program offers students help with their studies while providing opportunities for them to review material covered in class. Students can utilize this service to improve their grades or feel more confident with course material.

To schedule a one-to-one meeting, log into your MyFCT Student Portal, and click “Contact FCT.” Student Handbook 2024

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Tutor and Student Conduct Professionalism must be maintained during online appointments; behavioural expectations are the same as on-campus appointments. All students must comply with the following: Tutors must adhere to the values of The Guidelines for Professional Practice for Students and Faculty.

Learners must adhere to all aspects of the Code of Conduct of the College.

All parties must follow the Academic Integrity policy.

Important Notes: Professionalism during online appointments is required, and all policies and program expectations must be followed.

Appointments can be scheduled online up to one week in advance.

Limited appointments will be available at the start of the semester, but courses will be added when possible.

It is not guaranteed that tutors will be available for all courses.

Appointment availability is dependent on peer tutor applicants for the semester. Schedule is subject to change.

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Peer Tutor Requirements Students at Fleming College Toronto must meet the below requirements to be considered for the position of a peer tutor: Minimum final grade of 80% (A minus) in the course.

A professor’s recommendation.

Must be currently enrolled in classes as a Fleming College Toronto student.

Should have a strong desire to help students succeed. Previous experience in tutoring is an asset but not essential.

As a student participating in the Peer Tutoring Program, students will meet the following expectations: Allow the release of student’s College email to other students in the Peer Tutoring program.

Will be on time and prepared for their scheduled tutoring session(s).

Will respect their peer’s time and will provide notice in advance if they must cancel an appointment.

LEARNER: Will NOT expect homework to be completed by the tutor as this is considered Academic Misconduct.

TUTOR: Will NOT complete any homework for the learner as this is considered Student Academic Misconduct.

Will check their college email account regularly for messages and updates.

Will accurately report appointments on a timesheet or client report and understand that any falsified hours will result in removal from the Peer Tutoring Program.

Will keep the Peer Tutoring Coordinator informed of any issues that may arise between the tutor and learner.

Please do not hesitate to contact the Academic Team by emailing academicadvising@flemingcollegetoronto.ca

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Student Resources

Library Fleming College Toronto’s Online Library will connect you with the learning resources and study skills you need to thrive in college and beyond.

Students at FCT will have access to the Fleming College Toronto library system, including resources such as: E-books.

Databases.

Journal articles.

Research help from professional library staff.

Peer Tutoring and Academic drop-in sessions with faculty (tentatively online).

Support with academic integrity, how to properly cite resources, and how to avoid plagiarism.

If you need any assistance with accessing the library, please send an email to library@flemingcollegetoronto.ca

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Online Learning Strategies Check Canvas and your FCT Email every day Important announcements, updates, and revised course plans will be posted on Canvas and sent to your student email. Students must examine all Course Recovery Documents carefully and check for any new dates and deadlines.

Eliminating Distractions Students are requested to turn their phones and notifications off while studying. Remember to carve out time to connect with friends as well – it will be important to stay connected to others. Students should define their objectives for uninterrupted work time and be sure to take breaks. They may use apps that help eliminate distractions by blocking the apps or websites competing for their attention.

Check out these links: Using the Pomodoro Technique for Time Management Getting Things Done Cold Turkey

Taking Notes It is recommended that students take notes while they read and watch videos, just as they would if they were in the classroom setting. Students who learn better as auditory learners should read the articles and slides out loud.

Learn how to read and take notes successfully: Reading and Note Taking Strategies

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STUDENT RETENTION & RECORDS Our Team is here to assist students with the following: Timetable selection issues.

Fee-related inquiries.

Tax forms and updating SIN information.

Requests for leave from studies.

Transcripts, Confirmation of Enrollment and Letter of Completion.

Postponement of your studies and re-admission process.

Information about scholarships and bursaries.

Please contact Retention and Records team by visiting us on campus, booking a virtual appointment, or emailing records@flemingcollegetoronto.ca.

Scholarships & Bursary A scholarship and a bursary are financial aid awards designed to help students further their education.

The following Scholarships are available to FCT students in their first semester of studies at the College:

The Americas Scholarship Commonwealth of Independent States (CIS) Scholarship Europe, the Middle East, and Africa Scholarship East and Southeast Asia Scholarship

GUS Canada Colleges Pathway Scholarship Second Language Excellence Scholarship FCT Alumni Scholarship GUS Canada Colleges (TSoM, CCTB, Trebas) Alumni Scholarship

Sri Lanka, Bangladesh, Nepal, and Bhutan Scholarship For more information, please visit our webpage, Scholarships & Bursaries.

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Withdrawal & Deferral *As these processes are highly time-sensitive, check the Important Dates calendar to ensure that you do not miss the deadlines.

Program Withdrawal If you decide to withdraw from your program after receiving your offer letter, you must submit a withdrawal request. This can be done in 5 steps.

If students do not complete the official withdrawal process, they will be responsible for all fees for the current semester.

Step 1: To request a withdrawal, log into the MyFCT Student Portal at my.flemingcollegetoronto.ca Step 2: Now, click on the Academic tab on the left-hand side of your screen. Then click on “Withdrawal Request.”

Step 3: Complete and submit the Withdrawal Request form. This withdrawal form must be submitted no later than 5:00 PM (EST) on Day 10 of the semester to be eligible for a refund of fees of the current semester. Fill out the form, double-check your information, and click 'Submit'.

Step 4: After clicking 'Submit', your withdrawal request will be sent to Fleming College Toronto.

To support your request for withdrawal, please be sure to include further supporting documents. You will need to upload your passport’s biodata page. If you are withdrawing due to a visa denial, you will need to upload the refusal letter. If you plan to attend another institution, you will need to upload the offer letter that you have received from the other institution. If you are going back to your home country, you will need to upload the flight ticket.

Step 5: Once we receive your request and documents, one of our team members may contact you to schedule a mandatory meeting. During this meeting, you will be provided with important information related to the withdrawal process.

If you do not attend your scheduled meeting (in-person or virtual), it is assumed that you are no longer interested in withdrawing.

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Please note that the Refund Processing Time at Fleming College Toronto is 60 to 90 days.

Payments are made through the CIBC ISP Payment Portal, and payments will be refunded to the same account used at the time of payment.

To learn more about our refund policy, visit flemingcollegetoronto. ca/admissions/withdrawal-and-refund-process or email refunds@ flemingcollegetoronto.ca. Watch this video on how to request withdrawal from your program.

Deferral Request Students who intend to defer their program to the next available intake should submit their request before or during the semester’s first ten (10) days. Requests received past 5:00 a.m. (EST) on the 10th day of the semester will be denied.

To request a deferral, log into the MyFCT Student Portal, go to the 'Academic' tab, choose 'Deferral Request', complete, and submit the form.

Please note that withdrawals/deferrals are final and non-reversible. Once you submit your request, you agree to the terms and conditions indicating that you are giving up your seat.

If you cannot see the start date of the semester you want to defer to, it means that the intake is full, and we are not able to accept new students for that given date. Watch this video on how to request a deferral to another semester.

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Financial Services Fee Payment Fleming College Toronto has partnered with CIBC to provide students with a faster, cheaper, and more secure way to pay study expenses.

The CIBC International Student Payment (ISP) Secure Online Portal is the only authorized method of payment. To access the payment link, students should follow the instruction in their offer letter, or through Fleming College Toronto’s payment webpage: https://www. flemingcollegetoronto.ca/admissions/payments CIBC International Student Payment Portal allows students to pay with the following methods from anywhere in the world (including from inside Canada):

For a step-by-step guide to specific payment methods, including Bank Wire, please review the CIBC ISP Student Guide: https://www. flemingcollegetoronto.ca/media/5546175/student_guide_fct.pdf If a student needs any assistance related to the CIBC ISP Portal, please email studenthelp@cibc.com Once the college receives a payment, the receipt will be issued and available on the MyFCT Student Portal to download.

The payment should be received by the due date indicated on the offer letter. It is the responsibility of the student to ensure processing time is considered when a payment is made. Payments may take 7-10 business days to reach the college. Payments that arrive late can result in the seat being revoked.

For payment deadlines for returning students, refer to the Important Dates page on Fleming College Toronto’s website: https://www. flemingcollegetoronto.ca/admissions/important-dates 71

Fleming College Toronto

Fee Structure Generally, students have two payment options: full payment for the academic year (two semesters) or payment per semester (one semester) only.

Both options with estimated amounts can be found on the student’s offer letter.

The fees indicated in the offer letter are an estimate of fees for the first academic year. Applicants are required to pay in advance of receiving the final invoice to secure their seat in their desired program and may use this as a guide; however, the amount indicated on the offer letter may vary from your final invoice. Final invoices are sent up to two (2) months prior to the start of the semester, and applicants are required to pay the fees as indicated on the final invoice.

Applicable Fleming College Toronto scholarship awards are included in the Letter of Acceptance package.

If students have more detailed questions about the fees, they can get in touch with the Fleming College Toronto team at intlapplicants@ flemingcollegetoronto.ca Student Handbook 2024

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Beware of Scams!

As you embark on your life and academic journey in Canada, it is important to be aware of potential scams that may target students. Here are some common scams to watch out for: 1. Financial Aid Scams: Be cautious of unsolicited emails or messages promising exclusive scholarships or financial aid. Avoid sharing personal or financial information with unknown sources. FCT does not contact students for early payment discounts; the only authorized payment method is through the CIBC web portal.

2. Rental Scams: Exercise caution when searching for housing to avoid fraudulent rental listings. Scammers might pose as landlords, request deposits, and then disappear. Always view the property in person and only make payments with proper documentation. Note that cash payments and e-transfers are not traceable.

3. Job Scams: Some scammers may target students with fake job opportunities. Be skeptical of job offers that seem too good to be true.

Avoid accepting jobs without an employment contract, as workers without a contract may not have legal support in case of issues such as abuse and workplace harassment.

4. Phishing Scams: Students may be targeted through phishing emails or text messages that mimic official institutions. Be cautious of emails or texts requesting personal information, such as your passport details or banking information. Verify the legitimacy of any communication by directly contacting the institution through official channels.

5. Social Insurance Number (SIN) Scams: Guard your SIN carefully and be cautious about sharing it. Scammers may attempt to trick you into providing your SIN through phone calls, emails, or fake websites.

The government will never ask for your SIN through unsolicited communication.

As a student, staying informed is crucial. If in doubt, ask FCT staff for help or connect with fellow students who can share their experiences.

Additionally, you can refer to the Canadian Anti-Fraud Centre Website for detailed information and further support.

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FlemingCollegeToronto.ca +1-647-932-5172 | 1-877-361-1760 (Toll-Free) info@FlemingCollegeToronto.ca

Main Campus: 124 Eglinton Ave West (3rd and 4th floors), Toronto, ON, M4R 2G8, Canada

Health & Science Campus: 90 Eglinton Ave West, (5th floor) Toronto, ON, M4R 1A2, Canada

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