Handling Network Summer 2020

TEST DAYS: International Forklift & Intralogistics Awards 2020

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SUMMER 2020

cyber security

Third-party cybersecurity risks and how to manage them more efficiently

Herman Errico, Senior Cybersecurity Consultant, Cyber, Risk and Advisory at BSI Consulting Services Herman Errico, Senior Cybersecurity Consultant at BSI Consulting Services

The presence of cybersecurity risks due to different governance structures and security controls can be vast and challenging in Ireland and across global supply chains.

Supplier risks may result in data breaches that expose a company’s information or their customers personal data and can have a significant impact on an organisations’ people, finances, and reputation.

Whether a company has been in operation for multiple years or just starting out, adopting a more structured approach with increased visibility, controls and preparedness could support a better cybersecurity and information security risk management.

Managing suppliers’ cybersecurity and information security risks has always been a challenge for many organisations.

Normal procedures may be bypassed or ignored due to a reduction in staff or users may not be accustomed to the standard processes that need to be followed. There may be downloading of applications or procurement of services from untrusted sources. This along with the escalation in cyber threats through online scams, phishing, and malware, that are exploiting the current situation, are putting companies at risk.

The recent pandemic has highlighted the need for trusted suppliers that can provide reasonable assurance.

Organisations are faced with unprecedented challenges, such as extensive remote working and increased

stress levels that could expose employees to phishing attacks. In this context a reliable supplier is a fundamental requirement to ensure that remote operations are securely carried out.

What are the main supplier relationship risks?

BSI carried out research recently that outlined the main third-party uncertainties in order of the highest risk levels as: • •

•

•

Lack of reasonable assurance on information security controls implemented by the third party Inadequate information security governance, risk tolerance and compliance practices or different cultural or organisational attitudes resulting in gaps in security requirements and controls Conflicting or different information security controls that interfere or weaken the information security of the other party Over reliance on supplier’s services and capabilities designed to ensure compliance with acquirer‘s own information security requirements resulting in unintended controls dependencies

organisations can reduce threats to their data.

The risks for acquiring services vary from onsite physical and remote access to information and information systems, to offsite information processing, equipment, and applications.

The first step for many companies is their procurement policy for the planning of a new service or product.

At the selection phase a supplier risk management programme should be implemented which would include the support of a third-party management tool, a questionnaire, a review of the supplier risk profile - graded from very high, high, medium to low.

The resulting supplier report would then be shared with the information security department who review it, assess the supplier’s risk, and whether they can be reduced. If the supplier is successful, then an agreement is drawn up outlining the responsibilities for information management as part of the contract.

The supplier relationship is reviewed regularly through audits and assessments to identify any change requirements.

By managing a company’s third parties correctly and building good relationships, cyber threats are reduced, and data becomes more secure, resulting in the reduction and prevention of misuse.

BSI Consulting Services provide a range of solutions to help organisations address challenges in cybersecurity, information management and privacy, security awareness and compliance. For more details visit bsigroup.com/cyber-ie

Implementing an effective third-party risk management programme By strengthening a company’s information resilience, and adapting best practice on how we work remotely, www.handling-network.com

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SUMMER 2020

case study 1

Irema's Limerick factory making 2.5 million face masks per week to fight COVID-19

As demand for surgical face masks reach an all-time high, health services across the globe have been clamouring for more supplies. In response, Irish manufacturer Irema doubled its facemask throughput to help keep the Health Service Executive (HSE) and others provisioned.

In rural Kilmallock, County Limerick, a small factory has been producing disposable face masks for the global market since 1986. Irema now makes two types of face mask, as well as air filtration systems. Following a management buyout in 2005, the firm invested in a second factory in Thailand and developed its

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FFP2 and FFP3 ‘respirator’ type masks. All Irema’s products are in high demand in the current environment, as they all filter pathogens such as the coronavirus from the air. The respirator masks in particular are badly needed as they offer protection for the wearer, as well as those around them, by virtue of a tighter seal to the face.

In response to the global surge in demand, Irema has extended its shift patterns to allow production to continue 24 hours a day, seven days a week. It has hired additional staff to double its workforce to 94, and has invested in an

extra machine, which has been installed specifically for the respirator masks.

In an average week before COVID-19, Irema’s Irish factory was producing some 1.3 million face masks and respirators.

That figure is now up to 2.6 million. The main recipient of the extra productivity has been the HSE. The warehouse has two reverse-in loading bays and a team of four to six staff, many of whom have been working at the factory since the firm was founded.

Kieran O’Brien, Irema’s Marketing Manager said that the company has risen to the challenge of keeping the goods flowing at an unprecedented pace: “It’s definitely a bigger challenge for our very experienced and hard-working warehousing team… they’ve really ramped things up in terms of turning things round extremely quickly.”

The usual warehousing space is now being used to quickly load and wrap pallets to prepare them directly for despatch, such is the urgency of the HSE’s demand for masks. Previously two or three container loads were collected each day; now there are 12 – 14 collections daily.

Kieran explained that Irema’s Distribution Manager is currently liaising with the HSE to organise multiple collections each day of perhaps eight to ten pallets, containing in the region of 250,000 masks. He said that some 90% of the firm’s products are usually exported, but that has all changed now: “We’re doing everything we can, particularly the respirators, they’re the key one… they’re very much for the front-line health services” and added that its full capacity of these respirator masks is now going to the HSE. “At the end of the day, this is unprecedented. Even though we’ve been through SARS, and we’ve been through swine-flu, this is different. At this stage supplying the HSE is a priority.”

This draws attention to Irema’s unique position in the supply chain.

It is estimated that about 80% of the

SUMMER 2020

case study 1

world’s face masks are produced in China or Korea. But as the Coronavirus hit these regions, those countries have enacted export bans which exacerbate the worldwide shortage brought on by the pandemic. Irema is part of a very small cohort of European manufacturers of these essential supplies. And happily for the HSE, Irema is not dependant on importing its component materials from the Far East either.

“We’re quite lucky that we make our own mask material. That’s a huge advantage we have, and to that extent we’re not as affected as other companies who are waiting on a shipment or two or three.”

However, Kieran stated that they are not entirely unaffected: “There are other elements of supply chain that have been

TEXT: Johanna Parsons – contributor@fleet.ie

impacted to an extent. We’re quite lucky that the majority of our supply chain is European, so we’re not as impacted by the big shutdown that happened since the start of the year in China. But there have been slight delays on certain elements, the plastic for the tie-ons at the back, or plastic frames for the air filters.” These are things they can keep stock of and thankfully it hasn’t held them back. “We haven’t been overly impacted.”

The current crisis highlights the dangers of relying on a single source at any stage in the supply chain.

“The disposable mask market (and indeed global manufacturing in general) is facing up to a real challenge, the consequences of a single source procurement model. Many of the very large mask manufacturers, including

OEM clients Irema manufactures for, deliberately shy away from a single source procurement model to avoid the scenario the market now finds itself in.”

Kieran mentioned that single source procurement has grown as a model over the last 30 years with a switch towards far Eastern manufacturing. “Quite often this single source of supply for a number of brands is due in the main to perceived cost savings and efficiencies. The reason Irema Ireland has managed to buck this trend and indeed grow significantly, is due to our alternative location in Ireland and the desire for the very big players in the market to have multiple sources of procurement in multiple geographical locations.”

“When the dust settles on the Coronavirus, there will be a lot of questions asked of the procurement policies in place throughout the market. It will make brands think about diversifying their supply chain and creates an opportunity for Irish manufacturers to position themselves as a safe pair of hands to those making the key OEM partnership decisions,” Kieran concluded.

It has been beneficial for the HSE - and us all - that a small factory like Irema has been able to flex its production systems as much as it has. And whatever the future holds, one suspects it will include expansion for this little factory in Limerick.

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SUMMER 2020

case study 2

New Combilift Container Slip Sheet for Fast Freight

Fast Freight Srl is one of the first companies in the world to take delivery of a new product launched by Combilift – the Combi-CSS Container Slip Sheet, designed for the faster loading of containers. Based in Constanta in Romania and with an office in Castellon, Spain, the family owned business is a leading freight forwarder providing global door-to-door deliveries. To ensure that it can handle any type of cargo, the company has invested substantially in equipment for its bonded Constanta Port terminal in the past couple of years, much of which was supplied by Combilift, the Monaghan headquartered specialist manufacturer of materials handling solutions.

The goods that pass through Constanta Port are diverse in type as well as size and weight. They include sheet materials, logs, profiles, marble 34

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blocks and containers as well as project cargo such as paper reels, steel coils and machinery, many of which are oversized or of non-standard dimensions.

Fast Freight uses around eight Combilift products, each suited to the specific requirements of individual loads.

Loading goods into containers was a procedure that the company wanted to improve upon in terms of safety and efficiency, leading to a joint project with Combilift, which resulted in the Combi-CSS. “Safety and the reduction of risk across all operations is a major priority for us,” said Ms Ioana Nedu, Export Sales Representative. “I believe our collaboration, experience and input has been crucial to the success of this new product. It has also enabled us to increase capacity and margin per load.”

Using the mechanised CombiCSS system to load products such as

steel pipes or timber into containers avoids a combination of forklifts and manual labour. It significantly speeds up the process while increasing safety to operators and minimising product damage. A full load can be assembled on a steel sheet, which is hydraulically guided into the container. A barrier then swings across the container opening and is locked in place. This holds the material within the container while the metal sheet is slipped out from underneath it. With a 30,000 kg capacity, an entire load cycle can be performed by a single operator and a 20’ container can be fully loaded in just three minutes.

The other Combilift machines working on the 7,500m² site at Constanta resemble a showcase of the diverse solutions the manufacturer can offer.

Two telescopic Straddle Carriers with automatic 20/40 spreader bars handle

SUMMER 2020

case study 2

containers, a Combilift Tipper loads 20” containers with bulk materials such as cereals, multidirectional 5t and 8t forklifts are used for handling long loads and an Aisle Master articulated forklift works indoors for space saving storage, as well as inside containers. Some of the models are fitted with specialist attachments such as a C-Hook for the Straddle Carrier for steel pipes and a heavy duty fork attachment for loading and unloading blocks of marble “We first became aware of Combilift at a trade fair and realised that the ability to source such a wide range of customised handling equipment from one single supplier would be a great advantage,” said Ms. Nedu. “The company uses common components on a lot of its models which simplifies maintenance for example, and the high level of cooperation between the two companies means that we can offer the best quality service for our customers’ individual needs.”

TEXT: Rob Van Dieten – rob@fleet.ie

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SUMMER 2020

IFOY awards

Finalists assessed for IFOY 2020 *The best in Forklift and Intralogistics tested Mid-February and a few weeks before the word ‘Pandemic’ reached everybody’s lips, the annual Intralogistics Forklift & Intralogistics Awards (IFOY) Test Days took place once again at the Hannover Messe in Germany. Sixteen products and solutions from fifteen manufacturers shortlisted into a number of categories were put through many hours of assessment by an expert technical panel, together with 27 International Jurors (from 19 countries).

New developments from Bosch Rexroth, cellumation, Combilift, Crown, doks.innovation, EasyMile, ForkOn, Geek+, Hyster, Jungheinrich, ProGlove, Raymond, Sany Europe, Still and Wiferion underwent an elaborate multi-stage testing process. For the first time, representatives from the automotive and logistics sectors were invited to draw their own impressions about the finalists’ products. Among the companies present were BMW, Porsche, Dachser and Kühne + Nagel.

For the Material Handling Products shortlisted, the combined adjudication panel determined factors such as functionality, economy, energy efficiency, sustainability, safety and ergonomics.

They were also assessed for their innovative potential, with areas such as market relevance, customer benefit, type of design and degree of speciality scrutinised.

The announcement and presentation of the awards was to take place on 20 April 2020 at the Hannover Messe, but as this event was cancelled due to COVID-19, the awards will now take place on digital channels in July. In the meantime, Handling Network magazine, which is the official Irish Jury journal for IFOY, exclusively reports from the Test Days and its assessment of the nominated finalists.

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The full list of shortlisted candidates, with product name and brand manufacturer, for IFOY 2020 are: Counter Balanced Truck RX60, Still J60XNL (J3.0XNL), Hyster Warehouse Truck - Lowlifter Combi-CS, Combilift Warehouse Truck - Highlifter ESR 1000, Crown ERC 216zi, Jungheinrich Intralogistics Software Locator – Laser Localization Software, Bosch Rexroth The ProGlove Cloud, ProGlove AGV/Robot TractEasy, EasyMile Robot Shuttle System C200, Geek+ Courier 3030 Automated Stacker, Raymond Special Vehicle Combi CBE4, Combilift SRSC45H9 Hybrid Reach Stacker, Sany Europe Start-up of the Year Fleet Management Software, ForkOn inventAIRy X, doks.innovation celluveyor, cellumation etaLINK 3000 – wireless charging system, Wiferion

SUMMER 2020

IFOY awards

Category: Counter Balanced Truck Hyster J60XNL

Category: Warehouse Truck “Lowlifter” Combilift Combi-CS

Designing the J60XNL around the integrated lithium-ion battery pack provides many beneficial aspects, such as a lower centre of gravity, improved stability, faster charging, plus more foot space for the driver. Despite the additional room to work from, the judges noted that the entry and exit step has not increased in size. Performance in relation to productivity and energy consumption is better than average. Available space under the seat is not used and deemed a missed opportunity.

Regenerative braking can be adjusted to maximise batter power. Overhead visibility is somewhat restricted.

One of two products shortlisted from the Monaghan based manufacturer. Among the Combi-CS compact pedestrian stacker’s merits is that it’s solidly built and robust. Best of all are that it has a small turning circle due to its short wheelbase, and that it’s electric powered. The version tested had a capacity of 1,000kg with a lifting height of 2,500mm. Its main features include power steering, AC motor, rear-wheel drive and multi directional travel functionality. As the tiller can be turned left or right, this enables push button rotation of the rear wheel.

This ensures the operator remains on the safest side when placing and picking in narrow aisles.

STILL RX60

Category: Warehouse Truck “Highlifter” Crown ESR 1000

High performance all round describes the RX60 electric truck range from STILL. In all seven models are in its E-Series (from 2.5 – 3.5 tonnes) with numerous options available. Slightly longer than previous models means more leg and working space plus a wider step. The dashboard is lower resulting in better visibility. In operation the RX60 is precise with lifting speed powerful and quick. It is estimated that 363 pallets can be moved in eight hours. The panel suggested some additional improvements like having an adjustable armrest and an audible signal when reversing. Its long running time impressed.

Built to create efficiency which is achieved through added productivity and low energy consumption, the judges noted the increased lowering speed of the fork in combination with energy recuperation and new to the reach truck segment. With Crown’s experience and expertise, the ergonomic design of the driver assistance system and safety features also impressed.

In spite of its compact size, when handling a 1-tonne load with its 12m mast, its regeneration energy gain is maintained at 12.5%. Options include Auto Height Select and Tilt Position Assist. www.handling-network.com h dli k

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SUMMER 2020

IFOY awards

Jungheinrich ERC 216zi

Thanks to its centrally located lithium-ion battery, this stacker truck is compact in design and shape while offering plenty of space for the operator. Easy step-on is also considered through its 195mm access height. Mentioning height, its new mast offers lifting up to 6 metres, which can be pre-set. Visibility all around is good. Its intuitive colour display screens relay info on the operational assistance systems, while built in warning alarms alert when overloading or lifting danger. Whether right handed or left, the tiller’s functions are easy to operate.

ProGlove – The ProGlove Cloud

Rated as a good new product by the expert grouping, the ProGlove is a competitive product in the current marketplace.

The ProGlove could provide added potential to create value for the industrial user. It helps companies and users to map a digital twin of their processes and thereby better manage their devices thereby saving time and money. In essence, ProGlove builds industrial wearables that are the light and small barcode scanners in the world, connecting the workforce efficiently.

Category: Intralogistics Software Bosch Rexroth; Locator - Laser Localisation Software

Category: AGV & Intralogistics Robot EasyMile - TractEasy

Similar to other solutions currently in the marketplace, but the difference being that up to now, localisation systems have often been directly coupled with navigation. The Locator is primarily a software component for the reliable positioning and orientation of a wide range of vehicle types like automated guided vehicles (AGV) and autonomous mobile robots. No reflectors are required with its system. The Bosch Locator enables new industrial truck manufacturers to easily enter the market with this software and allows for multi-connectivity.

Trundling around one of the enclosed areas inside the Hannover Messe was a TLD autonomous tug tractor using TractEasy taught-in-route software developed by EasyMile.

This driverless, zero-emission tractor has a towing capacity of 25 tonnes, reaches a top speed of 25km/h and can operate both indoors and outdoors, and is electrically driven. Using this software, speeds can also be adjusted accordingly. Safe and controlled operation provides for increased productivity and reduced operating costs.

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SUMMER 2020

IFOY awards

Geek+ - Robot Shuttle System C200

Working away silently in another section of the Hall was the Geek+ bin carrying C200 Series robot, moving storage bins from rack to rack. We were informed that the system is 50% cheaper than shuttle systems, is lighter and more flexible. At the time the market for this type of product was said to grow substantially to 350,000 by 2022. That figure will take a little longer now post COVID-19. The new Geek+ 200 is innovative, productive and improves order fulfilment efficiency in the warehouse distribution centre in a cost-effective manner. Build quality seems strong.

Category: Special Vehicle Combilift - Combi CBE4

The judges agreed that the Combi-CBE electric three-wheeler, based on the Combi CB range, is an easy to use 4-way truck robustly built and designed for a wide variety of applications.

Its versatility was demonstrated by the Monaghan based technical team in that it can handle both standard pallets and long loads due to its 4-way drive system. With a maximum capacity of 4 tonnes, the new model benefits from a number of innovative features such as an electric traction system that provides power front and rear via independently controlled drive wheels.

Sany Europe – SRSC45H9 Hybrid Reach Stacker Raymond – Courier 3030 Automated Stacker

This is a forklift with a difference in that the Raymond Courier 3030 can be used in both automated and manual modes. It has a lifting height of 1,800km and offers a 3600 view of its surroundings while providing the ability to map the location, identifying obstructions and controllingvehicle behaviour. As demonstrated, the instruction process is simple and intuitive.

Within minutes new routes are learned or adjustments to existing tasks are made. ROI is good.

And now for something different. A hybrid reach stacker that’s designed and built to meet today’s high demands. With lifting capacities of between 15 to 45 tonnes, its productivity levels are higher and more fuel efficient than the brand’s standard model. 30,000 hours of testing were undertaken to prove these improvements. Powered by a Volvo 11 litre 265kW (355hp), the main lifting cylinders are slimmer, allowing faster lifting while using less engine revolutions and thereby less fuel usage (by 20%). At full load the gain in lifting speed is 13% according to Sany. Overall the simple innovation-recuperation without conversion by hydraulic accumulators was merited. www.handling-network.com h dli k

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SUMMER 2020

IFOY awards

Category: Start-up of the Year ForkOn – Fleet Management Software

Transport and warehouse fleet operatives seek fleet management solutions that can co-ordinate with each other. ForkOn collects and evaluates data through its management software which operates across several manufacturers’ systems, thereby providing many customer benefits. However, the software is limited to manual forklifts and does not include engagement with today’s AGV systems or decentralised transport hubs.

The development of this multi-functional, manufacturerindependent fleet management system is implemented to good effect and goes beyond class and system.

Cellumation – celluveyor

Many of the adjudicators were intrigued by this conveyor system that has a selection or deselection capability. It accommodates the broadening up of layers of cartons or boxes during the de-palletisation process. Cellumation offers an extensively modularised system that allows a high degree of flexibility. Free movements are possible and the systems tracks are self-charging. Failed modules can be replaced easily and do not have to be recalibrated. The conveyor looks robust and suitable for numerous industrial uses. However, the applications are limited to layer palletisation/depalletisation.

Wiferion – etaLINK 3000 – Wireless Charging System doks. Innovation – InventAIRy X

This drone system simplifies stock taking processes enabling speedy and efficient annual record taking. Digitalisation is the key to the future here and the innovative InventAIRy X system brings this technology forward. The combination of an AGV and a drone facilitates independent recording of stock. Labels are recognised and registered while the navigation and control are done from the AGV, on which the drone can also land if necessary. It takes 2 minutes per charge carrier and 20 minutes between battery life.

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With the etaLINK 3000, Wiferion has created a generic inductive battery charging method that can be used for different vehicles and applications. The universal charging system when professionally implemented makes for long-term usage due to its strong build quality. Thanks to its adaptability to different systems (batteries, charging patters/management) there are no tripping points and it is well designed and user friendly. It will soon be adapted to become compatible to last mile delivery vehicles.

Text: Jarlath l h Sweeney - jarlath@fl l h fleet.ie

SUMMER 2020

safe practices

“All about doing more with less” at Combilift

Martin McVicar, Managing Director at Combilift is a supreme strategist. While the company’s plans to reach into its ever expanding global markets have had to be modified as a result of the Coronavirus pandemic, Martin, together with his management team at the Monaghanbased materials handling production facility, has implemented a number of clear, well communicated initiatives over the past month in light of the current challenges.

Categorised as a designated ‘Essential Supplier’ from the beginning of the COVID19 restrictions, production continued at the outset. However a decision was then made to shut down operations for three weeks in order to facilitate the introduction of new operational measures to meet Government regulations and protect the 600-strong workforce.

As Martin McVicar explained during a webinar trade press briefing, the traditional single shift production system operating five days week would not be able to meet the social distancing requirements.

As a result, and following a series of risk assessments, a two shift manufacturing system was introduced. Martin explained that due to the generous size of Combilift’s new 46,500 sq.m. facility which opened last year, they were easily able to adhere to the 2 metre social distance requirement using this two shift system. Through regular communication with employees (by video and YouTube) the new measures decided upon were made clear from the start and helped each member of staff to integrate with the new practices.

Another major challenge for Martin and his team was the large canteen area. “This TEXT: Jarlath Sweeney – jarlath@fleet.ie

area is where most of the ground floor staff assemble and to change this practice in a safe manner was a challenge. So, we decided to close the main hot food section and create eight individual canteen areas around the plant, with staggered break times introduced,” he said.

Martin outlined a range of other measures adopted around the premises.

For instance, the door handles now have copper plated covers, a thermal camera system has been installed inside the main door and the finger printing clockingin system has been replaced by a key fob, similar to that used on the Combilift trucks. It is mandatory for all staff to wear face masks while at work.

The implementation of these practices has seen production levels return to 95% pre-COVID-19 levels, with demand from customers in Europe increasing, particularly in Germany. However, due to the rescheduling of shipping lines’ schedules, together with the temporary closure of its agents, there have been some delays in getting product to the end customer. Similar issues have been experienced with regards to importing raw materials, but Martin being Martin has found ways to speed up the transportation of these materials by rail and ferry from mainland Europe in through Dublin and Cork Ports.

One area of speciality that Combilift offers is warehouse design and it’s an area that has expansion potential for companies that have to readjust their storage facilities during and postCoronavirus.

Client discussions begin with looking at the existing storage/production facilities and ascertaining where additional space can be eked out. This stage of the process can be done remotely with the aid of What’s App video links between the Combilift Warehouse Design Engineers and the customer.

Combilift’s innovative and award winning multidirectional technology, together with over two decades of experience in volume optimisation means that its engineers are experts at identifying where greater efficiency can be achieved throughout the client’s

facility. The consultancy service will come up with a number of solutions, creating 2D and 3D on-screen visuals to demonstrate the possibility to increase existing capacity or illuminating the need for additional warehousing or yard space.

Like other businesses, Combilift has been missing the opportunity to network up close and personal during this pandemic crisis, with communication mainly done by phone or on the web. The cancellation and postponement of events and exhibitions across Europe and further afield has also had a significant effect on Martin’s sales teams. He is well aware that one-to-one interaction is invaluable in getting to know the customer and their requirements. Combilift and its sister brand Aisle-Master also rely on trade publications across the globe to keep the positive message going and ensure they are reaching potential new customers.

Separately, Combilift has come up with a unique contribution to helping the current COVID-19 medical demands.

Martin along with Technical Director, Robert Moffett and a team of mechatronic and software engineers, developed the Combi-Ventilate, a splitter device which turns one ventilator into multiple ventilator stations. The Combi-Ventilate has automatic adjustable flow control valves which allow a health service professional control the tidal volume to each patient electronically without having to make manual adjustments. “We have made Combi-Ventilate under the same ethos and with the same objectives as we do with all our Combilift products – which is all about doing more with less,” concluded Martin.

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