Bus and coach summer17 fullweb

OFFICIAL IRISH JOURNAL OF THE INTERNATIONAL BUS/COACH AWARDS

Volume 13. No. 2. Summer 2017

First Drive -

TORC I7 VIP

INSIDE:

On the road with LDV Mini B

REPORT: CTTC Conference 2017 PROFILE: J. O'Callaghan & Sons Killarney REVIEW: FIAA International Bus Fair AWARDS: International Minibus of the Year

www.fleet.ie | 3

Contents Summer 2017

Fleet Bus & Coach Magazine D’Alton Street, Claremorris, Co. Mayo, Ireland.

Tel: +353 (0)94 9372819/ 9372826 Fax: +353 (0)94 9373571 Email: enquiries@fleet.ie ISSN: 1649-9433 Managing Editor: Jarlath Sweeney Editor: Sean Murtagh Contributors: Rob Van Dieten, Paul White Photography: Jarlath Sweeney, Sean Murtagh, Bus & Coach Buyer, Parkers, Transit Romania Administration: Denise Vahey, Paula Mullarkey Advertising: Mary Morrissey, Orla Sweeney

4 News • CTTC calls for review of PSV policy • 60 years strong at Kerry Coaches • Mellor Electric bus launched at CV Show • Ford extends minibus range Plus Bus Lane featuring Neoplan, Wrightbus & Finavia 6 New Fleet Recent purchases by coach operators nationwide

20 Awards Inaugural International Minibus of the Year Award appraisals 24 Launch Pad First run in the new LDV Mini B 26 Conductors’ Stand Putting bums on PSV seats!

P6

8 Cover Exclusive First Drive in new TORC I7 VIP 11 Report CTTC Conference 2017, Galway

P8

14 Profile J. O’Callaghan & Sons, Killarney

Design: Eamon Wynne

16 Review FIAA International Bus & Coach Trade Fair, Madrid

Printed in Ireland

Fleet Bus & Coach - the official Irish journal of the International Bus/Coach of the Year Awards.

Fleet Transport/ Fleet Car/ Green Fleet Management/ Fleet Van & Utility/ Fleet Bus & Coach/ Fleet Trailer & Body Builder/ Fleet Maritime & Caravan Cruise Ireland are published by JJDS Publications Ltd. Registered Office: D’Alton Street, Claremorris, Co. Mayo. Co. Reg. 368767 Directors: Jarlath Sweeney, Sean Murtagh.

Disclaimer: Fleet Bus & Coach Magazine management can accept no responsibility for the accuracy of contributed articles or statements appearing in this magazine and any views or opinions expressed are not necessarily those of Fleet Bus & Coach management, save where otherwise indicated. No responsibility for loss or distress occasioned to any person acting or refraining from acting as a result of the material in this publication can be accepted by the authors, contributors, Editors or publishers.

The Editor reserves the right to make publishing decisions on any advertisements or editorial article submitted to the magazine and to refuse publication or to edit any editorial material as seems appropriate to him. Professional legal advice should always be sought in relation to any specific matter.

ANNOUNCEMENT Fleet Bus & Coach Awards 2018 … Gala Evening Event We are delighted to announce that the Fleet Bus & Coach Awards 2018 will take place on Thursday 16 November 2017 at The Kilashee Hotel, Naas, County Kildare.

The evening event will comprise a Drinks Reception, Gala Dinner and Awards Presentation.

We also have a number of Awards sponsorship opportunities available with a range of benefits, branding opportunities, corporate display space etc.

Please contact: Mary Morrissey | mary@fleet.ie | +353 87 2178495 or Orla Sweeney | orla@fleet.ie | +353 86 2439239 for more details on the package options available.

More details on www.fleet.ie shortly. www.fleet.ie

4 | NEWS 1

Radical Review of Public Transport Policy Required - CTTC

I

t is testament to the resilience of the private passenger transport sector that it has survived the rigours and hardships of the recession, and through hard work and innovation is now a major contributor to the delivery of public transport in this country. As at the end of 2016 there were 1,787 licenced private operators (excluding Dublin Bus/Bus Éireann) with 8,180 licenced vehicles, employing circa 11,000 people.

The significance of the industry’s contribution was clearly evidenced by the quality services provided by the sector during the recent Bus Éireann dispute. Private operators currently transport circa 16 million passengers through the operation of 292 commercial route licences under contract to the National Transport Authority.

The industry has increased its market share capacity by utilising the improved road network and tailoring its services to meet customers’ needs.

In addition to the delivery of public transport, private operators run the vast majority of coach tourism services, which generate in the region of €400 million to the national economy.

Private operators also play a significant part in the delivery of school transport, with 89% of the services being delivered by the sector under contract to Bus Éireann. When private hire services are taken into account it is clearly evident that this sector contributes significant revenues and employment throughout the State. However, Kevin Traynor, National Director of the Coach Tourism & Transport Council of Ireland (CTTC) stated: “the industry faces significant challenges and barriers to sustain and increase growth.”

The current uncertainty with Brexit, particularly in relation to the possible imposition of Border controls and restrictions of free movement of passengers, has the capability to increase journey times, administration costs, and have an adverse effect on costs and competitiveness within the industry.

Duplication of regulation and significant delays in reforming the Large Public Service Vehicle Licencing regime process has led to mounting frustration within the industry. As far back as January 2015 the then Minister for Transport, Tourism & Sport, Pascal Donohoe, gave an undertaking to reform regulation, remove duplication and put a system in place that is fit for purpose and undertaken by all industry participants carrying passengers for hire and reward.

The substantial increase in the cost of insurance premiums and lack of competition, coupled with high costs of the claims process, is having an adverse effect on costs and competitiveness within the industry. The CTTC welcomes the plan to put into action 17 of the points highlighted by the Oireachtas Transport Committee, and the proposal to establish the Personal Injuries Commission to examine payment rates which has the potential to reduce costs in this area.

FLEETBUS&COACH | Summer 2017

Cronin Coaches purchases first TORC I7s Pictured at the recent CTTC AGM & Conference in Galway are L/R Philip O’Callaghan, TORC Autos; Killarney, Joe Donoghue, Chairman CTTC; Derry Cronin, Cronin Coaches and Eamonn O’Callagahan, TORC Autos. Cronin Coaches purchased the first two new TORC I7 Midi-coaches from TORC Autos.

The CTTC also stated that the recent industrial action has only sought to highlight what the organisation has been advocating on a consistent basis. There is an urgent requirement for a radical review of Government policy in relation to the delivery of passenger transport in this country, incorporating active and constructive engagements between all stakeholders involved in its delivery.

Kerry Coaches Celebrates 60 years in Business

F

rom humble beginnings, Kerry Coaches has reached a significant landmark recording 60 years in business this year. Th is story began in 1957 when Johnny and Mary Buckley started providing transportation to tourists in a traditional Jaunting Car. In 1979 their son, Mike took over the business and began incorporating saloon cars, mini-buses and coaches. Today, Mike and his son Johnny (pictured right and left) operate a fleet of 75 vehicles, employing over 100 staff from their headquarters in Killarney during the peak periods. The company specialises in golf, sightseeing and corporate programmes, operating all over Ireland, Scotland, England and Wales, while also having a strong local presence.

To commemorate the a n n iversa r y, Ker r y Coaches hosted an Open Day showcasing the wide variety of vehicles in its fleet culminating with a complimentary Killarney Sightseeing Tour.

NEWS 11 | 5

Eberspächer stand premieres Mellor Electric Minibus at CV Show

BUS LANE

mongst the vast selection of commercial vehicles on display at the 2017 CV Show at the NEC, Birmingham, Eberspächer’s climate control technology and equipment on the Orion E electric minibus from Mellor Coachcraft, was a big attraction.

The NEOPLAN Tourliner was the winner in the ‘Automobiles/Vehicles/Bikes’ category at the iF Design Award 2017. The award attracted 5,575 entries from 2,675 participants from a total of 59 countries.

A

As one of the first single step entry, fully low-floor zero emission passenger transport vehicles, the Orion E uses the chassis cowl from the Fiat Professional Ducato with its front wheel drive system, but with an electric drive and gearbox in the engine bay. Th is, combined with an independent trailing arm suspension, facilitates a spacious and completely f lat f loor interior layout option.

Therefore, all manners of customer seating and wheelchair needs can be catered for. For this specific vehicle, Eberspächer supplied a bespoke PTC high voltage electrically powered heater, with water pump and control system.

Orion E provides all the driver

economy and environmental benefits of any modern day electric vehicle, offering around 100 miles/160km range distance and minimal recharge time with its conventional Lithiumion battery pack. Regenerative braking helps the cause in this regard.

Also on stand was the Treka 16 accessible minibus based on the Mercedes-Benz Sprinter platform and featuring an Eberspächer hydro climate system covering both the cab and seating area, an electrically operated passenger door, PLS passenger lift, GRP interior and Treka’s Voiceover Information System.

Also in Hall 5, Treka Bus had two of its own vehicles on its company stand along with a virtual reality demonstration, where show visitors could get a glimpse of the workings inside the West Yorkshire based fi rm’s products. Take a ride on a passenger lift, from the perspective of a passenger, and explore different vehicle layouts, trims and options in a virtual environment.

And the winner is ... NEOPLAN

New GM at Wrightbus Malaysia Wrightbus International - the overseas business development arm of Wrights Group - has appointed Sean Smith as the new General Manager for its assembly facility in Kuala Lumpur, Malaysia.

Sean brings an impressive 26 years of experience in the global bus industry to his new role. Having previously worked as Chief Engineer with Custom Coaches in Adelaide, Australia, it was while he was with this company he spent time in Malaysia and New Zealand.

He later worked for Bus & Coach International in China, and prior to joining Wrightbus he held the position of Operations Director with another Chinese company, Bon Luck Bus. Established as a separate division of the Wrights Group in 2012 to generate growth in key overseas markets, Wrightbus International has made significant inroads by establishing offices in Abu Dhabi, Singapore, Hong Kong, Chennai and Kuala Lumpur.

Hop on to Finland-themed buses

Ford extends Minibus line-up

T

ogether with an 11-seater Transit (410 L3 M2) bus with rear luggage space/ wheelchair access area, Ford introduced the Tourneo Custom with Executive Seat Pack at the CV Show.

Featuring six seats plus a floor mounted table which allows seats to be moved back and forth a nd to s w ivel around, creates a mobile office

environment.

Rear air suspension and SelectShift Auto transmission allows this Tourneo Custom to target the premium limo/shutt le services.

This year Finland celebrates its hundred years of independence. To mark this milestone, Finavia transfers Helsinki Airport passengers from terminal to the airplane on various Finland-themed buses like sauna, Sibelius, Formula 1 and Hard Rock.

“For many passengers, Helsinki Airport is their first or only contact with Finland. We want to introduce all our passengers to our country, whether they stayed here for a week or only 30 minutes. With our theme buses it will not only be smooth, but surely a memorable trip from the airplane to the terminal,” said Katja Siberg, Vice President of Marketing & Business Development at Finavia.

www.fleet.ie

6 | NEW FLEET

GoBus.ie (Galway) – One of ten Volvo B11R 9700 430hp coaches

Butlers Buses (Cork) – Two new Volvo B11R 9700 430hp coaches

Furey’s Coaches (Sligo) – New Volvo B11R 430hp Jonckheere

Furey’s Coaches (Sligo) – New Mercedes-Benz Sprinter 516 Low Floor Wheelchair accessible, supplied by EVM

McGinley Coach Travel (Letterkenny, County Donegal) Volvo B11R 430hp Jonckheere

O’Sullivans Garage & Coaches (Cork) – Volvo B11R 430hp Jonckheere

Donoghues of Galway – First new Mercedes-Benz Tourismo (Travel Specification)

Streamline Coaches (Stradone, County Cavan) – Mercedes-Benz OM470 (390hp)

Galway Tour Company – Volvo B11R 430hp Jonckheere FLEETBUS&COACH | Summer 2017

Paddywagon (Dublin) First Mercedes-Benz Tourismo (Travel Specification) Text: Rob Van Dieten - rob@fleet.ie

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8 | COVER

Torc I7 VIP from Torc Autos we’ve put a lot of thought into it.” While the O’Callaghan brothers had been consulted, and had their ideas included in a number of build projects before, they never had control to design exactly what they wanted. What they required was simplicity and flexibility - both for the operator and for the driver, bearing in mind that Eamon and Philip cover both roles and have experienced the issues from behind the desk, and behind the steering wheel.

e First Driv

M

any of the great motor vehicle designs have originated thanks to the shortcomings of others.

The great creators have found fault with the vehicles developed by their peers and so struck out on their own to do, as it were, a better job. As Philip O’Callaghan of newly established Torc Auto’s puts it: “While some OEMs have produced similar passenger transport products, they are not for our market.”

It was with this mindset that the O’Callaghan brothers Eamon and Philip approached their latest venture. Their objective was to get coaches built to a specification they require and a specification they prefer, which before now always seemed to fall short. They approached numerous manufacturers to discuss the issues, and while they always received a hearing, they invariably received the same answer - No. The brothers realised that if no coach builder would do it for them, they would have to do it themselves. With a strong will and decades of experience they decided to design and

FLEETBUS&COACH | Summer 2017

build their own coach, and so Torc Autos was born. The interesting brand name is adopted from Killarney’s famous landmark of Torc mountain and waterfall, and one well-known to many hill walkers.

The first steps were to source a suitable chassis and drivetrains, and then find a quality coach works company, that would be prepared to supply a small family owned Irish company. Eamon and Philip found their answer by partnering with an equally small family owned company in Turkey.

While the Turkish producer was relatively small in production terms, the company had a long history of over thirty-five years in the trade. Its products are marketed in a number of European countries including Italy and Poland. O’Callaghan’s were happy with the build quality and production methods and so began what has proved to be a close working relationship.

While it took over three years from the first steps to the finished product landing in the yard, in reality the initial thoughts were taken years ago, as Philip explained: “It was always something we had in mind to do, and

To explain exactly what they mean they use the example of the heating and ventilation systems in modern coaches. Trying to control three temperature zones when some passengers have their coats on and others don’t, is always going to be a tall order.

So, they ‘de-engineered’ and installed a heating system that the driver can turn on and off - and one that works. In addition, as well as being easier to operate it is easier to maintain, and there is less chance of inservice problems. This idea of simplicity and ease of operation is the principle behind the Torc Autos brand, and the O’Callaghans believe this to be their unique selling point.

Now it should be noted that when some companies say they like keeping it simple, it can mean taking the cheap option. However, we must remember that Torc Autos is targeting the VIP sector where cheap is not an option. It is clear from the quality of the finish that O’Callaghans intend the Torc brand to be recognised as a quality product with first rate trim and fittings.

The brothers initially settled on the Mercedes-Benz Sprinter as a base for their project and the first product launched as the Torc S3. However, with the assistance and help of Iveco dealers Emerald Truck &

COVER | 9 Van, which they describe as progressive and good to work with, the award-winning new Iveco Daily became available. From both brands come with regular OEM driveline and manual transmissions as standard.

Automated manual transmissions are available if requested.

So how good a job did J O’Callaghan & Sons do? And will the Torc Autos brand fill the flexibility gap they believe Irish operators require?

We took the Iveco based Torc I7 (19-seater) in VIP trim around Killarney and found the coach easy to drive and simple to operate.

The now well-known Iveco front profile is contemporary and business like, and the bodywork styling is neat and slender. The drivetrain in this version is familiar, being powered by a 3.0 litre diesel from Fiat Powertrain Technologies (FPT), matched to an equally familiar 6-speed manual transmission. One of the key points sought for in the design was to develop a unit that any driver could become accustomed to quickly, especially if they were regularly changing units, and this would seem to have been achieved. Seating position is always a matter of personal choice, and most drivers will find their preferred position without difficulty. Visibility and other aspects of the I7 VIP have been tried and tested and feedback from drivers about the Iveco based unit is positive.

The driving experience and the feel of the Torc Daily is best described as neat and slender. Everything feels well matched and in-line. The FPT diesel is one of the most widely used engines worldwide and in this application it has a lively performance and quiet operation. Gear selection from the sixspeed transmission is precise. Smooth and car like comes to mind. Steering is positive and accurate, and the previously mentioned body exhibits little tendency to roll, giving an assured sense of stability on the narrow roads around Killarney.

While the body work is slimmer than some other options on the market, this is not reflected internally by an equally reduced sense of space. No doubt the light grey VIP trim with a 2+1 seating and table layout will always promote a sense of space as it is supposed to do. However, the alternative 29-seat option based on the same chassis Text & Photos: Paul White - paul@fleet.ie

offers a similar sense. The flexibility aspect they always sought has also been achieved in that operators can easily adapt from a 19seat VIP setup to a 29-seat Touring layout.

This of course greatly enhances the potential when reselling or trading in.

To ensure proper customer support and backup, O’Callaghans stock all the necessary replacement items of trim and glass to cover most eventualities with regard to bodywork.

Regarding regular driveline servicing, all components are standard Iveco or MercedesBenz. Currently the Iveco based Torc is available as a 19 seat VIP, and either 29 or 31 seat touring formats. The Mercedes-Benz Sprinter based version is available as either 12 or 19 seat VIP models. Eamon expects ‘the volume seller to be the 29-seat touring model.’

To date the venture has produced 10 units, all of which have been spoken for - so to speak. Importantly enquiries for future orders are strong and it seems O’Callaghan’s opinion of a perceived gap in the market

does exist. Of course, what always weighs heavy in any operator’s decision is the price.

O’Callaghan’s believe that the flexibility offered by their design of the TORC models is worth a premium and gives them the edge over their competitors in the marketplace.

While it is always difficult to compare exact like for like, they consider that the prices are highly competitive and would appear good value for money. “We believe we can develop a niche for ourselves in the market,” said Philip.

From our visit to O’Callaghan’s it’s clear that through their experience and hard work the family will make a success of whatever they set out to do. The question now is what will they do next? Eamon emphasized that: “This is just the start of it.” There is already plans for two 5-tonne Sprinter based units, the Torc S5 VIP due to arrive during 2018 - and who knows what may follow after that. Torc may not be the biggest mountain in Kerry or Ireland. Nevertheless, it does have an imposing presence and will no doubt endure.

Spec Check Make / Model Torc Autos / Torc I7 VIP & Touring Chassis / Configuration Iveco 70 C / Torc / 4x2 Bodywork / Seats Torc / 19 (Also available as 29 or 31) Engine / Mounting FPT Industrial 3.0L / Front Mounted Cylinders / Displacement In line 4 Cylinder / 2998 cc / Common Rail Power / Torque 127 kW (170 hp) @ 3500 rpm / 400 Nm @1250-300 rpm Emission Rating Euro 6 – EGR, SCR, DPF Transmission 6-Speed Manual Braking / Retardation Discs All Round / Dash Mounted Iveco Engine Brake Suspension Front Springs / Rear Air Length 8.4 m Standard Equipment: Air Conditioning, Double Glazed Tinted Window, USB Charging Points, DVD Monitor, High Quality Leather or Velour Seating, Flat Theatre Style Floor, Adjustable Luggage Areas www.fleet.ie

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REPORT | 11

Leading Economist commends Private Bus Sector

P

rofessor Sean Barrett, at the Economics Department at Trinity College Dublin has reiterated his longstanding commendation of the private bus operator sector. As guest speaker at the recent Coach Tourism & Transport Council (CTTC) conference in Galway the former Senator listed the decades of struggle the private passenger transport operators had to endure as Government protectionism consistently monopolised the rail network and nationwide bus services.

“The cost advantages of a contestable bus sector were postponed for almost eight decades,” said Professor Barrett. “Bus Éireann was established as a means of stifling competition. It was never going to achieve the efficiency gains attained by the independent bus companies,” he added, referring to his 1982 book ‘Transport Policy in Ireland’.

“My prediction in 1982 was that bus companies would reduce fares in Ireland by 30% to 50%. It was actually bettered in the marketplace. As a monopoly in 2004, the Dublin-Cork bus fare was €20.50 oneway and €33 return. Today’s fares are €12 single and €22 return. In Minister Paschal Donohoe’s address to the CTTC in 2014, he referred to your fleet of 1,000 buses and 1,800 staff; today’s figures are 1,500

vehicles and 2,500 staff. That is 1.7 staff per bus, significantly below the semi-State operator.”

Sean mentioned that from a recent National Transport Authority report, the PSV sector is much larger than expected, serving routes on and off the motorways and engaged in the free travel schemes. “The independent sector has taken on competitive challenges, and a historically hostile regulatory environment until the Swords Express High Court verdict in 2010, developed new markets, risked its own capital in start-ups and selfemployment, adapted to change, and is available to ensure competition on PSO routes as these come up for tendering.”

Regarding past and recent criticisms, the professor said that there is no evidence to support statements made in relation to safety, gaps in service, lower standards, higher fares and loss of cross subsidisation.

“You meet the same vehicle standards, face the same insurance tests and charge lower fares. You also maintain and unsubsidise the rural network. In the recent industrial unrest in Bus Éireann, a new set of unjustified criticisms were invoked.”

“Criticisms that you do not service rural areas and carry Department of Social Protection passengers are easily rebutted by NTA data. Websites confirm where you serve

towns and villages off motorways.” He gave examples that Kinnegad and Ballinasloe are similarly served with up to 16 independent bus services per day. Loughrea does even better notwithstanding claims of neglect,” he emphasised.

To further endorse and comment, the private bus/coach industry, Professor Barrett added; “Your sector has to be included in any assessment of how this economy works. I commend Minister Ross in not bringing the Government’s chequebook to the Bus Éireann dispute. Had he done so he would have undermined your initiative, entrepreneurship and your ability to compete.”

“Your work in delivering high quality, high frequency, low priced bus transport overwhelmingly without subsidies is recognised by the public. You are a key part of the entrepreneurial economy replicating here in Ireland what Ryanair had done in European aviation. Less recognised have been your roles in increasing employment in the sector and in generating wider societal benefits. If we have over 90 extra buses a day on the Dublin-Galway route compared to 1 a day in each direction when it was a monopoly, then we have a large increase in employment thus attaining an important goal as Ireland emerges from recession.”

Speaker Panel at the recent CTTC Conference: Pictured R/L; Eamonn O’Callaghan, Torc Autos; Adrian Madden, Close Brothers; Jenny McLoughlin, RSA; Kevin Traynor, CTTC; Loughlin McGovern, Campion Insurance; Joe Donoghue, Chairman CTTC and Sean Barrett, Economist. www.fleet.ie

12 | REPORT “Your success in persuading your passengers to leave their cars at home on trips to cities and airports in particular, meets an important goal in reducing road congestion, environmental costs, and deferring major expensive investment projects which do not match your cost-effectiveness in tackling urban traffic congestion.”

“I am glad to have supported your sector in my writings. I admire your entrepreneurial approach and applaud market liberalisation and how well you have served the public.

PSO routes should be open to competitive tendering. Protected and sheltered sectors of the economy should all be opened to competition. Your example of entrepreneurship should replace rentseeking or the obsession with seeking subsidiaries and tax breaks which is far too widespread in Ireland.”

Professor Barrett was initially introduced by Kevin Traynor, National Director, CTTC after welcoming delegates to the annual conference.

CTTC Chairman, Joe Donoghue thanked event sponsors Campion Insurance, Close Brothers Commercial Finance and Torc Autos, and welcomed representatives from these companies along with personnel from the Road Safety Authority who would be making the presentation. Joe gave a progress report on developments within the organisation, which included lobbying Government, and related authorities on school transport issues and seeking amalgamation of the PSV and DOE test programmes to be carried out on vehicles the same day. Driver shortage and driver age profile are other matters of concern from a cost and insurance premium point of view.

On the positive side, Joe welcomed developments at Galway Docks which will provide service parking for up to 50 coaches at a nominal set fee.

Adrian Madden, Head of Sales at Close Brothers Commercial Finance, explained about the progress of the company since it entered the Irish market around the time of the economic crisis, highlighting that strong growth has been achieved in the intervening years with a broad lending portfolio. In 2007 Close Brothers introduced FLEETBUS&COACH | Summer 2017

invoice financing, followed three years later with asset financing. Further expansion across the Republic of Ireland continued with additional regional representatives appointed, and in 2013 an asset based lending division was established, currently the biggest element of its business. A move to a larger headquarters premises ensued and currently a Cork branch is being established, catering for customers in the Munster region.

Over the decade or so of doing business in Ireland, Close Brothers continues to actively support the road and passenger transport industries, attending and sponsoring events around the country.

Torc Autos is the latest bus/coach brand to enter the Irish marketplace. Eamon O’Callaghan from J. O’Callaghan & Sons, Killarney, the well known award winning passenger transport and touring company is now turning its hand to marketing and selling a range of mini and midi coaches. Based on the Iveco Daily and Mercedes-Benz Sprinter, the new Turkish-built buses mainly cover the 19 to 29-seat market with bespoke VIP designs made to customers’ specifications.

According to Eamon, the Torc models (named after the local mountain range in the southwest) are engineered simplistically for ease of use and flexibility for the operator.

With European Type Approval, the new unit designs are based on J O'Callaghan & Sons decades of experience on the other side of the counter as it were. Versions of the Torc I7 VIP and S5 (Daily and Sprinter) were on display outside the Connacht Hotel.

Loughlin McGovern, Regional Director of Campion Insurance encouraged the CTTC Executive to continue lobbying Government on various issues purporting to the PSV industry, particularly the whole debacle that is the high cost of insurance. Loughlin terms the ongoing matter as ‘The Blame Game’, with no one really taking responsibility for solving issues relating to the spiralling cost of insurance premiums and coming up with a solution. He mentioned the Government report as a positive move but until such time as there is a culture change in the manner that high payouts for minor injuries are made, little progress in bringing down costs can be achieved. Loughlin suggested a name and shame system be put in place and to publish the names of serial offenders.

With fellow members of the Campion Insurance team, Loughlin is keen to continue the good relationship with the CTTC in supporting and advising its customers as well as sponsoring the biennial Coach & Bus Show organised by the CTTC. A general update on the PSV sector relating to legislation and compliance was presented

by Jenny McLoughlin, Assistant Principal, Vehicles Testing & Enforcement at the Road Safety Authority. In highlighting the ongoing developments at the Government agency in relation to ensuring safer vehicles are operating on our roads, Jenny included the establishment of new Commercial Vehicle Roadworthiness Test Centres, with real time data capture from each vehicle. In 2016, 13,500 PSVs were put through the annual DOE test – an increase of 4.4% of which 83% were 14 seaters.

She encouraged record keeping and called for a requirement making a driver’s daily check of their vehicles compulsory. These actions will help to reduce downtime when it comes to premise visits or roadside multiagency checks carried out by its officers nationwide.

Another area of concentration is Drivers’ Hours and with 1,400 cases brought to court with over €1m paid out by operators in fines, tachograph activity needs to be monitored better. Key focus areas currently and in the future include the school bus sector, with inspections covering chassis, tyres and brakes. Jenny was pleased with the positive response from bus operators in the RSA’s Self Declaration Compliance Programme at over 90%, much higher than the HGV sector.

There will be fi xed charge penalty notices introduced on various offences relating to drivers’ hours and vehicles, roadworthiness, cutting back on the Courts’ processes.

A lively Questions & Answers session chaired by Kevin Traynor followed with much time devoted towards condition of school buses, particularly when schools book buses for shuttle runs to sporting and other activities during school hours. A call was made for schools to be better informed about the risk indicator programme and that they insist on obtaining the rating of the bus operator before conducting business with them.

Text & Photo: Jarlath Sweeney - editor@fleet.ie

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14 | PROFILE

J. O’Callaghan & Sons (Killarney) ‘We thoroughly enjoy what we are doing’.

T

he business we know today as J. O’Callaghan & Sons was started by James and Lena O’Callaghan in 1969. A couple starting a business was not that surprising, but what was remarkable was that Lena was probably the fi rst lady to hold a bus licence in Ireland. While not unusual today, in 1969 it was certainly not common. Nevertheless, it shows how deeply vested in passenger transport the company has been throughout the Killarney based company’s history.

Today the business is run by the next generation, brothers Eamonn and Philip, and their sister Catriona all of whom are Directors of the company. Though Lena has passed on, James O’Callaghan is still ready, willing and available to lend a hand whenever the need arises. In O’Callaghan & Sons there is an enthusiasm for their business, that is often found in family operated companies. Having your name on the door does tend to focus the mind.

Over what has been almost fi ft y years, O’Callaghan’s core business has been providing a quality travel experience for its customer base. The company offers a wide range of services from single chauffeur drive cars to 53 seat luxury touring class Eamonn O'Callaghan

FLEETBUS&COACH | Summer 2017

coach transfers, and VIP tours, covering all of Ireland and the UK. Additionally through O’Callaghan Coach Holidays it offers specialist tours and extended trips to mainland Europe. Although it never ceases to amaze how important the American market is to the Irish economy - especially VIP Golf tourism, Eamonn believes that it’s all about attention to detail. To demonstrate what he means, one of O’Callaghan’s Mercedes-Benz Sprinters was just readied to set off to collect a group tour. In addition to the bus being spotless inside and out, as would be expected, the driver was fully equipped with a selection of tees, ball markers, hand towels, bott led water and snacks for the guests. All small inexpensive items that deliver that extra value for the customer, and have been proven to deliver the all-important word of mouth advertising, and subsequent repeat business.

Due to its VIP client list its vehicle fleet of forty vehicles range in size and are all equipped to the highest standards.

The J. O’Callaghan line-up is quite mixed with no reliance on a particular brand or OEM. Th is can often be the case with companies which start from humble beginnings making the best of what vehicles are available at the time. The business continued in this manner and began to grow steadily until around 1997.

Nicola McCarthy, Office Administrator

PROFILE | 15

It was by chance, when covering a breakdown for another bus company, that it dawned on Eamonn and Philip that VIP touring was, for them, the way forward. Th is resulted in a relatively quick expansion from six to what is now forty vehicles servicing their wide range of work. As Eamonn explained: “We went from strength to strength, and we thoroughly enjoyed what we were doing.”

To an outsider, it certainly appears that O’Callaghans still enjoy what they do. The company has won numerous awards from a variety of bodies and is a recipient of Fleet Bus & Coach Operator of the Year Awards on a few occasions.

Eamonn in general looks after the vehicle fleet, with Philip taking care of the IT and the office, while Catriona manages O’Callaghan Coach Holidays. ‘Elite Event Management’ is another element to the business. It specialises in the area of adventure and sports tourism, a sector growing in popularity. Listed among the events Elite manage are Run Killarney, the Ring of Beara Cycle, and the Quest Adventure Series of challenges.

In addition to the many avenues of diversification O’Callaghan explores, this multi-award winning company still operates regular school bus runs. Interestingly Eamonn mentioned that “some drivers are with us so long they would have driven us (the present-day company Directors) to school as kids. For any company working in this field, att racting and retaining quality staff is of paramount importance. That's especially critical with the drivers a company employs. Longevity of service is usually a positive indicator of a company’s working relationship with its employees, although loyalty can be especially difficult to foster in the passenger sector due to the seasonal nature of the work.

Nevertheless, O’Callaghans have always had a steady team of drivers which numbers up to forty-five, with many of the them trained as Bord Failte Approved Tour Guides. Currently O’Callaghans have no difficulties recruiting staff, though as with most transport operators they do have some concerns about the ageing profi le of drivers in Ireland.

As with all coach companies staff numbers will rise and fall depending on seasonal demands. At peak times O’Callaghans may employ up to sixty-five people to ensure the fleet is maintained to the highest standards. With their particular clientele, the Text & Photos: Paul White - paul@fleet.ie

vehicles need to be constantly pristine and of course fully roadworthy. O’Callaghans service and maintain their own and other vehicles in-house. They are happy to have control of the scheduled check-ups and are well-equipped to complete just about any task. Here again their decades of experience counts, as there are few problems they haven’t encountered before. The company has a close working relationship with many of the OEMs, and their location lends itself well to being the fi rst point of contact for operators and main dealers alike.

Possibly the biggest undertaking O’Callaghans has embarked on is a three-year project to design, develop and build a series of passenger vehicles to their exact specifications. Their demands arise from decades of expertise in the passenger transport business, and their desire to improve the bus/coach experience for operators and passengers alike. To achieve this, they joined forces with a vehicle producer in Turkey and O’Callaghans are now the sole importer for Ireland and the UK for Torc Autos, a range of luxury midi-coaches with seating capacity from 12 to 31 people. Keeping it all in Kerry, the Iveco and Mercedes-Benz based brand gets the inspiration for its name from the scenic Torc mountain that overlooks Killarney. See Cover story.

Talking about the project Philip O’Callaghan said: “It was always something we had in mind to do, and while it’s a big move, we've been involved in the industry for years and we understand how it works. We see a market there for doing the simple things right, providing a good quality vehicle that’s easy to operate and giving a good backup service behind it – we feel there is an opening for us.”

To describe J. O’Callaghan & Sons as a bus company ferrying passengers would not be approriate. The company is far more than that and since it began, the business has expanded to meet the needs of a growing VIP transport segment. Its diversification into other areas including adventure sports and vehicle design and production looks set to ensure a bright future for the company.

However, what will guarantee the business is what has always worked for J. O’ Callaghan & Sons, that is simple hard work and the belief that doing it right will pay off. Eamonn O’Callaghan summed it all up when he said: “We have a passion for it - we love the business and the industry.”

www.fleet.ie

16 | REVIEW

D

uring the last week of May, the Spanish Bus & Coach industry put its best foot forward as two halls of passenger vehicles and equipment were filled for operators and trade media to peruse at the Feria de Madrid exhibition centre in the Spanish capital. Fleet Bus & Coach was there too!

The central theme from most of the manufacturers at the biennial Spanish Coach & Bus exhibition was the introduction of ‘Zero Emissions’ vehicles. In the past this event has taken on an international dimension and an additional aspect this year was the hosting of the inaugural “MiniBus of the Year Award 2017”, elected by members of the International Bus & Coach Jury. Judging and testing took place in April with the winner announced on the opening day of the show.

A

120 companies exhibited, almost half from overseas, while in excess of 10,000 people visited the event, making it one of the main passenger transport exhibitions in Europe.

While it is clear that all manufacturers hold differing views on how Zero Emissions and particularly electric propulsion will be delivered, they are agreed on one thing, a decline in the use of diesel power in the sector is on the way.

Iveco Daily Tourys wins inaugural “Minibus of the Year 2017”

clearly delighted Sylvain Blaise, Head of IVECO BUS accepted t he prestigious trophy at a special ceremony hosted by the organisers of the FIAA Show following the announcement that the Iveco Daily Tourys was voted winner of the inaugural International Minibus of the Year 2017.

At the presentation Tom Teresson, IBOY Jury Chairman said the “Daily” had a proud history of innovation and practicality. Since it fi rst arrived in the market it has received two substantial overhauls.

IVECO manufactures roughly 450 units of the dedicated bus in-house each year and these are available in various power options such as Compressed Natural Gas (CNG), Electric or Diesel.

FLEETBUS&COACH | Summer 2017

REVIEW | 17

Daimler (Mercedes-Benz) Mercedes-Benz enjoys almost 30% of the European market and 26% of the Spanish market. Recently 87 Citaro CNG powered units were delivered to the city of Madrid. Also on stand was the Citaro autonomous bus. Launched earlier this year in Amsterdam and being trialled on a closed section of regular bus route close to Schiphol Airport, it will be some time before we see this vehicle in full service.

Intergralia Simply called ‘One’, Intergralia representatives stated that the new bus it displayed on stand is a product of feedback from customers over the past 20 years. Built on the Mercedes-Benz Sprinter platform, the bus had 25 seats excluding the driver and guide.

A key feature of the new minibus is the improvement in luggage space. It's also 9cm wider, allowing more space in the centre aisle, thus making access much more efficient and comfortable.

IRIZAR It might be a little unfair to others but IRIZAR is regarded as the home team at FIAA. With an annual turnover of €580m, employing 2700 people at six plants around the world, IRIZAR, founded in 1889, has developed a strong and recognisable brand. One of the early investors in electric power, it has supplied zero emission buses in three European cities since 2014. A broad electric bus range is now in serial production. A large selection of the i-Series coaches were demonstrated, including the i3 and i4 as Hybrids. As a sign of the company’s commitment to the future, autonomous bus development is well advanced.

IVECO In keeping with the general flavour of the event, IVECO launched its all-electric bus. Available in 12m or 18m lengths, the commuter bus can accommodate up to 93 passengers. The Italian CV producer is in second position in the Spanish market, having had a JV arrangement with Renault at one time. Worldwide it has delivered 6000 gas powered buses and estimates that 50% of all city buses now being delivered are run on alternative fuels.

King Long Chinese manufacturer King Long has marketed its coaches and buses in the European market for over ten years. Indeed as it exports to 132 countries, it effectively is a true global brand. Employing 3800 people, it produces nine vehicles every hour. 10,000 hybrid vehicles have been delivered to date. It also has a Natural Gas bus, which is expected to be available in Europe later this year.

www.fleet.ie

18 | REVIEW

MAN Another big brand making bold predictions was MAN, claiming that by 2030, 60% of its city bus sales will be all-electric. Currently 70% of its city commuters sales are either Natural Gas or Hybrid powered. MAN has an electric prototype on trial at the moment and expects to have it available for sale by 2018. Also on display was the new Lions’ Intercity bus at 13.75m and configured with 63 seats. New to the Spanish market is the Tourliner from its luxury brand Neoplan; some of the features are a fully flat floor and a 20% improvement in aerodynamics.

Solaris Polish manufacturer Solaris continues to go from strength to strength. Although it is still a relatively young company (30 years old), it has a strong foothold in the market, particularly in the electric bus segment. Established in the Spanish market for just 7 years, Solaris now has 8% of that market with 200 vehicles on the road and is confident of more growth. Recently 18 hybrid Articbuses were delivered to Barcelona. From its plant in Poland Solaris produces 1400 buses per year and exports to 32 countries.

Scania While there is no doubt the Spanish economy is recovering well from the financial crisis, Scania exhibited with renewed confidence by taking twice as much space for its stand than at the last event.

Some challenges ahead mentioned include the long-distance sector, first of all with competition from the airlines, and secondly the difficulty of getting a coach that would be environmentally friendly. Nonetheless, Scania will be a part of all the evolution required for passenger travel. Of most interest at the FIAA was the Citywide Hybrid, powered by the Scania 9 litre engine. It boasts 25% reduction in CO2 emissions and a fuel saving of 24%.

SUNSUNDEGUI This Spanish coach builder is in the business for over 30 years and demonstrated its SC5 and SBE Coach models, both based on Volvo Bus chassis. Many changes and improvements have been made including a new design for the entrance door and some external body modifications. A new feature is the creation of separate zones in terms of air conditioning for the driver and passengers.

UNVI UNVI is a name well known in Ireland, as the manufacturer of the Voyager midicoach, though this is only one of a portfolio of products. Most operators may know now that the Voyager has gone through a revamp, with some body changes and a re-positioning for the mirrors all adding to the appeal of the bus. UNVI has a strong relationship with all the major coachbuilderscoachbuilders. One product to look forward to is the launch of an Electric Double Decker at the Kortrijk Show in Belgium this Autumn.

FLEETBUS&COACH | Summer 2017

Other Manufacturers Many other manufacturers displayed vehicles for the local market including Car-bus, Otokar, Vectia, Caetanobus, Beulas and Temsa, all with a section of the market and fully focused on the provision of more sustainable buses on Spanish streets. One thing which is certain is that the industry and the manufacturers are responding to the need for a cleaner environment.

In the next few years there are more innovative products to come, from what we saw in Madrid.

Text: Sean Murtagh - sean@fleet.ie

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20 | AWARDS

Madrid hosts inaugural International Minibus of the Year 2017 (IMOY) assessment even brands were represented as nominees in the inaugural “International Mini-bus of the Year Award” Intergralia

S

test appraisal programme which was held towards the end of March in Madrid, in advance of the FIAA International Bus & Coach exhibition. The competition att racted a variety of different types of passenger carrier vehicles, presenting a challenge for the members of the International Bus & Coach of the Year Jury as they put each entrant through its paces.

A well selected route, starting from the exhibition centre near the airport, comprised of motorway and urban roads with a fi nal section ascending a piece of hilly terrain to the village of Paraceulas, presenting a spectacular view of the airport and the east side of Madrid. As a long standing member of the Jury, Fleet Bus & Coach was there to help select a winner.

Entrants The jury was impressed with the variety of buses presented with seven models from leading manufacturers specified for different type operations.

• Intergralia • Iveco • Temsa • Carbus • UNVI • Ferqui • Indcar

FLEETBUS&COACH | Summer 2017

One of the most silent buses driven on the day, in fact one could say it drives likes an electric bus. The company represented said it tried to achieve four objectives for the passenger, driver and owner, relating privacy, exclusivity and profitability. Each bus is almost individually designed and for the aftermarket a 24-hour helpdesk is available to customers with three-year warranty.

Based on a Mercedes-Benz Sprinter chassis, the test vehicle had an automatic transmission and fitted with 15 seats. As tested the cost was €120k, a reflection on the high quality fit-out presented.

AWARDS | 21

Iveco

TEMSA

The Iveco Daily has been with us since 1978 with substantial upgrades introduced in 1980 and 2014. It is available in a range of designs for applications as school buses, city service and luxury. There is a choice of CNG, Electric, or Diesel power. It comes with two-year warranty. To drive, it is very comfortable, although the windscreen is a bit low, particularly for passengers, but maybe this is because of the extra height inside. Currently Iveco is manufacturing about 450 units each year at its Italian factory. Price as tested: €91,500

Turkish manufacturer Temsa is well established in the Western European market. The MD 7 has 31 seats and is fitted with 31 seats plus the courier. Some reviewers thought the Cummins ISB 4-cylinder engine was a litt le under powered. It can be supplied with an auto box, but this bus had a manual 5 speed box from ZF. It was difficult to fault the bodywork, Temsa pays particular attention to detail and the drivers area was well laid out. The design of the driver’s side mirror may need some attention, however. As far as the passenger entrance goes it offers arguably one of the widest door apertures. Price as tested: €110,000.

CAR-BUS

One of the fi rst things one notices about the CAR-BUS SPICA is the clever way the windscreen has been designed to give passengers a better view to the front. Based on the Mercedes-Benz Sprinter chassis, the SPIKA is available as an urban or tourist option. Because most of the body design is its own, the design team can undertake further changes, for example, on the urban

version customers have the option of a door on the side behind the rear axle. While it was a litt le noisy for the driver, it is extremely quiet overall. The entrance area is wide and the courier section is spacious. Because the body is fabricated in-house, an extra 15cm is available on its width. Th is space is used in the centre aisle and is quite noticeable. Price as tested: €96,000. www.fleet.ie

22 | AWARDS

UNVI

FERQUI

A very popular choice with Irish operators is the UNVI Voyager GT which has been improved on substantially since we fi rst saw it. The design was very popular with all and while there was some criticism of the mirrors, they are available in a raised position.

Quiet inside and with plenty of points for electronic equipment, the Voyager is certainly catering for the modern Commuter and Tourist. A welcome feature is three-point seat belts and increased luggage space. Previously built on the Mercedes-Benz Vario chassis, it is now on the Atego 1021 chassis, with a retarder and 6-speed automatic box as an option. Price as tested: €148,000.

Built on the Iveco Eurocargo chassis, the FERQUI NORA is available in 31 or 37 seat layout with great attention to detail and bodybuild. The 230hp engine ensures there is plenty of power available, and the bus was also very stable on the road.

There were some comments that the step along the aisle may be a difficulty for passengers. A noticeable feature is the amount of luggage space, up to 6 cubic metres depending on seat layout.

FERQUI stated that this new bus is 20% lighter that the previous version, leading to significant fuel economy improvements. Price as tested: €137,000.

INDCAR

Built on the Mercedes-Benz Atego 1024L chassis, the INDCAR NEXT L7 has already won one major award this year. It has the look and feel of a coach, and while there was divided opinion on the mirrors, some found them okay. Inside the bus is impressive with its fit and finish and the interior design really showed the best of FLEETBUS&COACH | Summer 2017

its internal features. Tested with 27 reclining seats this layout can be increased or reduced depending on what a customer requires.

Although the gearbox was automatic, INDCAR still has customers requesting manual shift. After the test, the company informed the jury that it had just sold twelve new units to a Spanish operator, a deal announced at the FIAA show. Price as tested: €138,000.

Text & Photos: Sean Murtagh – sean@fleet.ie

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24 | LAUNCH PAD

LDV Mini B minibus aims to deliver more Included in the spec is FM/AM/MP3 player with surround sound system, and Bluetooth/USB connectivity. Cruise control, front air conditioning, electric and heated mirrors plus daytime running lights complete the bill. On the version tested, alloy wheels and colour coded side skirts had been added. Deep door pockets and overhead storage spaces are provided. The two plus one seat layout feels welcoming on opening the sliding side door as the step pops out. Thanks to the high roof, movement along the aisle is easy.

First Drive

T

he resurgence of the LDV brand of light commercial vehicles in the Irish & UK markets is ongoing, with additional variants joining the previously introduced panel van and chassis/cab platform models. At the recent CV Show in Birmingham, a 14 (+ 1) seater minibus, called the Mini B was launched by the Harris Group, harking back to what the once British brand was best known for.

Those of a certain era will remember LDV Convoy minibuses used by the Defence Forces, Community Schools and Charity organisations here, while in the UK, the Royal Mail and Local Authorities were big LDV fleet operators.

For the younger generation, viewers of the BBC Children’s programme Balamory will fondly remember McCredie Transport’s yellow LDV Convoy school bus.

Now of course Chinese company SAIC owns the brand, producing new versions of the LDV Maxus light commercial range which was originally a joint venture between LDV and Daewoo that went sour.

Prior to SAIC’s takeover, a subsequent management buyout with investment

by AutoGaz in Russia failed to achieve marketplace success. Distributed in the UK and Ireland through the Harris Group, the LDV V80 range is an updated Maxus, with new driveline and a whole host of driver and passenger comforts.

Derived from the high roof, long wheelbase glazed panel van, the V80 Mini B has been FLEETBUS&COACH | Summer 2017

converted into a well finished passenger carrier by Joe Ferry and his son Stephen, (now trading as Donegal Automotive Services) in Bunbeg, well known names in the business for creative design and quality workmanship.

Powering the unit is a 2.5 litre Euro 5b diesel supplied by VM Motori in Italy, mated to a six-speed manual gearbox. A Euro 6 diesel is currently under development. Safety features include driver and passenger airbags, remote central locking and reverse parking sensors, together with LED parking lamps, emergency roof hatch and fire exit.

Every Mini B is fitted with electronic brake force distribution and an advanced antilock braking system, ensuring a smooth and reliable driving experience. Park Assist is also offered, which is extremely helpful when manoeuvring in tight spaces.

Mini B looks and feels a comfortable 14+1 seater, for both driver and passenger, with an eight-way adjustable driver’s seat and threeseater cabin.

While the Mini B comes with a long list of standard specification equipment, it can be add it ion a l l y customised to suit the driver’s needs.

The Mini B will also be available in a 5+1 seater model. At the launch at the NEC, Mark Barrett , General Manager, LDV U.K. & Ireland said, “LDV’s Mini B is just the ticket for drivers looking for a bus that gives you more. Designed with safety as a priority, the Mini B doesn’t compromise on style or comfort and crucially for our customers, delivers outstanding value for money. The new Mini B is now available to order, with a four week lead time.”

Out on the road, the Mini B runs smoothly, although the engine is a little noisy starting off and up through the early gears. Th is soon tones down with a few kilometres under its belt. Within the centre console is an easy-to-read digital dashboard, although its position does take a little getting used to.

Overall, Mini B could not be faulted and buyers can be confident with the 5-year warranty on offer. In addition, the availability of a 7-year finance package will be attractive to SMEs interested in this type of long term investment package.

Spec Check Make/Model Body Type Engine Power Torque Transmission Suspension Brakes Wheels/Tyres GVW Fuel Tank Dimensions

LDV V80 Mini B Minibus 14+1 seat LWB/Hi-Roof VM Motori Eco-D 2.5 litre turbo 4-cylinder 16 valves Euro 5b 136PS @ 3,800 rpm 333Nm @ 1,800 – 2,600 rpm 6-speed Manual MacPherson struts (front) Taper leaf springs with shocks (rear) Ventilated discs (ABS/EBD/BAS/ESP) Hankook 215/75R16C 3,500kg 80 litres Length: 5,700mm – Width: 1,998mm Height: 2,552mm – Wheelbase: 3,850mm

Text & Photo: Jarlath Sweeney - editor@fleet.ie

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Please contact: Mary Morrissey | mary@fleet.ie | +353 87 2178495 or Orla Sweeney | orla@fleet.ie | +353 86 2439239 for more details on the package options available.

More details on www.fleet.ie shortly.

26 | CONDUCTORS' STAND

Tempt people out of their cars, not force them

FORWARD

Back Seat Driver by Sean Murtagh

A

s we await the arrival of the first Luas to travel up and down Dublin’s O’ Connell Street, there is much debate about the rights of people to be able to bring their cars into Dublin City Centre. There is no doubt that people will have to transfer many, if not most of their journeys from car to public transport. In most cases these journeys will be by bus. This represents a great opportunity for operators to expand their operations. So far it is only showing up in Dublin, but other cities and larger towns will have the same problem as traffic congestion becomes a feature of modern life. I used the word problem just now, maybe I should have said opportunity.

Most motorists feel they are being assaulted by authorities and that they are being legislated and regulated out of their cars and as they see it, forced on to basic buses.

What if operators took the lead here and try and lure people out of their cars?

Very little extra specification on a town service bus could add to the comfort for passengers. It may also be the incentive that would make that particular driver park his or her car and use public transport.

Another successful way to attract passengers onto public transport is to use high profile signage on buses. Bus Éireann has been providing Inter-City services for years, but how many people just see another bus on the road? It may not occur to them that it would make sense to park the car and use the bus. When a private operator arrives on a route to start a new service, one of their advantages is the fact that the coach is simply a different colour that attracts attention and adds profile to the service. One of the best examples of this type of high profile operation was the introduction of the Luas. Because of the new look and uniqueness of the trams, potential commuters took notice of where it was going and when they realised it might be heading their way, thankfully people chose to park their car and willingly travel on public transport.

Dónal / M.D. PhD.

Sandra / E.D. MBS

Dear Private Coach Operator, Joining in our All Ireland Private Coach Tourism Co-Op Network gives you: 1 New Coach Business Offers in both Private Hire and Tourism 2 Regular Newsletter with Transport/ Tourism & Trade Association updates 3 Your listing on www.32cc group.ie for direct bookings to your Company 2017 is a great year for tourism transport. Connecting with us you will have an extra Sales Distribution line for your Private Hire Tourism vehicles.

Results to date for 32CC Network CO-OP €6.1m+ in new business to their companies over the years Connection in 2 International brands (Irish Coaches & Hello Ireland Tours)

FINALIST Passenger Transport Company of the Year Irish Logistics & Transport Awards 2017

The debate in the media about public transport, improving infrastructure for cyclists and reducing access for cars in certain areas of our cities is sometimes farcical and on occasions cult-like. Politicians and journalists are increasingly getting into public spats with each other. People are getting entrenched in their views and our cities are getting clogged up. The NTA should possibly get involved in consultation with commuters, see what routes could be improved or extended, where new services could be added. Sometimes the restriction on a licence should be relaxed to reflect changes.

“Filling Gaps for Members Benefits”

Let me give you an example of one possibility. The Raheen Business Park in Limerick is the base for many high-profile companies, such as Dell Computers, Analog, Regeneron, to mention a few. Over 5000 people work in the Park. So is there public transport? Yes, but limited. The bus servicing in the Raheen area turns in to the Park and does a circuit around the first block and back out to return to the city. Lost opportunity for everybody. It does not matter if it is anyone’s fault or not, somebody needs to make the route customer friendly. I am sure there are hundreds of examples of this kind of thing all over the country.

Ulster Bank Chambers, 2/4 Lr. O’Connell St., Dublin 1 01 - 8788936 / 8788894 E-mail: dch@32ccgroup.ie www.32ccgroup.ie

I think it would be better to look at where routes are not working and change and improve them. There is a better chance this type of carrot approach might tempt people out of their cars, rather than trying to chase them out of them.

FLEETBUS&COACH | Summer 2017

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