TRADITIONAL BATHROOM BRASSWARE COLLECTION
ICONIC BRITISH ELEGANCE
Since 1968, St James England has stood at the forefront of English brassware manufacturing, establishing a reputation for expertise rooted in time-honoured British craftsmanship. Drawing on generations of experience in luxury brassware, the brand creates beautifully engineered products.
The St James England Traditional Brassware Collection embodies the very essence of refined British craftsmanship. Each piece is meticulously cast, polished, and finished to create brassware that feels as exquisite as it looks.
Inspired by the romance of Victorian design and elevated with contemporary sophistication, the Traditional Collection brings a sense of quiet grandeur to the bathroom. Rich, architectural detailing, graceful proportions, and the finest materials come together in a collection created for those who appreciate true artistry.
Expertly crafted from the finest materials, the Traditional Collection is designed to endure and be admired. These pieces do more than complete a bathroom - they define it.
HONOURING BRITAIN’S DESIGN
HERITAGE, THE TRADITIONAL COLLECTION IS WHERE TIMELESS BEAUTY MEETS UNPARALLELED LUXURY.
Heritage image of Exposed Thermostatic Shower Valve finished in chrome.
Heritage image of Basin Pillar Tap finished in chrome.
Rooted in the proud traditions of British brassware mastery, the St James Traditional Collection reflects an enduring legacy of craftsmanship passed down through generations.
Each meticulously sculpted handle, whether the poised porcelain London Lever or the noble London Handle bears the hallmarks of time honoured artisan-ship, passed from master to apprentice through generations.
With St James, you invite the heritage of a bygone era into your home, an enduring symbol of elegance, dignity, and the timeless luxury of true British design.
LUXURY BRITISH-DESIGNED BATHROOM TAPS & BRASSWARE
Timeless
Design. Unrivalled Quality.
LONDON LEVER
LONDON HANDLE
HERITAGE IN EVERY DETAIL
SPECIFICATION
Inspired by Victorian elegance and made for today, the Traditional Collection brings presence to the bathroom - a sense of permanence. Each piece carries the weight of real materials, the warmth of hand finishing, and the unmistakable assurance that comes from something made properly.
Created to be lived with - loved, used, and passed on - St James Traditional is more than brassware. It is a celebration of heritage, of artistry, and luxury that reveals itself in every touch. A timeless British signature, made with purpose - and built to last.
PREMIUM MATERIALS & REFINED FINISHES
St James Traditional fixtures are made from high-grade brass, shaped using heritage casting and precision machining. Each component is carefully polished and finished so it ages beautifully, resists tarnishing, and retains its unmistakable character in demanding environments.
PERFORMANCE YOU CAN TRUST
Quality is built into every step. Our thermostatic shower valves are 100% factory-tested for dependable temperature control and water performance. Components are chosen for longevity and precision, delivering smooth operation day after day. This unwavering commitment to engineering excellence ensures that St James performs as beautifully as it looks.
A COMPREHENSIVE SUPPORT SYSTEM
Luxury should last. Every collection is backed by a comprehensive range of serviceable components, spare parts, and replacements - so your brassware can be maintained and enjoyed for decades. Our dedicated customer service team supports retailers, specifiers, and homeowners with the same care found in every St James product.
HERITAGE CRAFTSMANSHIP, MODERN EXPECTATIONS
With roots in British brassware manufacturing since 1968, St James England is defined by design heritage and engineering excellence. The Traditional Collection pairs Victorian-inspired detailing with contemporary engineering, elevating modern living while honouring the past. Authentically British brasswareshaped by heritage, refined by craftsmanship, engineered to endure.
A NAME YOU CAN TRUST
Choosing St James Traditional is choosing a legacy of quality, reliability, and timeless design. Made to exacting standards and supported by reassuring guarantees, every detail is built to stand the test of time.
St James brassware is more than a finishing touch. It is a signature of lasting luxury.
ICONIC BRITISH ELEGANCE
Basin Taps and Mixers LONDON LEVER
Boasting smooth, perfectly contoured fired ceramic lever handles, the St James London Lever Handle is crafted feel as exquisite as it looks.
Designed with refined proportions and enduring elegance, it epitomises luxury as it should be.
BASIN TAPS
BASIN PILLAR TAPS LONDON LEVER
For Technical Drawings, see website.
LONDON LEVER - BASIN TAPS & MIXERS
Basin Pillar Taps, London Lever finished in chrome.
. JAMES ENGLAND
Mono Basin Mixer, London Lever finished in chrome.
MONO BASIN MIXER
Flow Rates:
0.2 bar: 13 l/min
0.5 bar: 21 l/min
1.0 bar: 30.5 l/min
BASIN MIXER
3.0 bar: 54 l/min With pop-up waste
For Technical Drawings, see website.
Single Lever Mono Basin Mixer, London Lever finished in chrome.
SINGLE LEVER MONO BASIN MIXER
Flow Rates:
0.2 bar: 13 l/min
0.5 bar: 21 l/min
1.0 bar: 30.5 l/min
3.0 bar: 54 l/min
TALL MONO BASIN MIXER
TALL
Tall Mono Basin Mixer, London Lever finished in chrome.
THREE HOLE BASIN MIXER
THREE HOLE BASIN MIXER LONDON LEVER
THREE HOLE WALL MOUNTED BASIN MIXER
Long Reach Spout THREE HOLE BASIN MIXER LONDON LEVER
For Technical Drawings, see website.
COLONIAL SPOUT THREE HOLE BASIN MIXER
COLONIAL SPOUT THREE HOLE BASIN MIXER
LONDON LEVER
With pop-up waste
For Technical Drawings, see website.
Colonial Spout Three Hole Basin Mixer, London Lever finished in chrome. LONDON
Classical Spout Three Hole Basin Mixer, London Lever finished in chrome.
CLASSICAL SPOUT THREE HOLE BASIN MIXER
CLASSICAL SPOUT THREE HOLE BASIN MIXER
LEVER
Technical Drawings,
MONO BIDET MIXER
LONDON LEVER With pop-up waste
ST . JAMES ENGLAND n CHROME
ICONIC BRITISH ELEGANCE
Basin Taps and Mixers LONDON HANDLE
The London Handle from St James England is a true statement in British brassware design. Blending understated detailing and immaculately fired ceramic finishes, every touch reveals unrivalled luxury born from beautiful design.
BASIN TAPS
BASIN PILLAR TAPS
LONDON HANDLE
Flow Rates:
0.2 bar: 5.8 l/min
0.5 bar: 9.6 l/min
1.0 bar: 13.7 l/min
3.0 bar: 23.6 l/min n
. JAMES ENGLAND
CHROME
NICKEL
Basin Pillar Taps, London Handle finished in chrome.
MONO BASIN MIXER
Flow Rates:
0.2 bar: 13 l/min
0.5 bar: 21 l/min
1.0 bar: 30.5 l/min
3.0 bar: 54 l/min
For Technical Drawings, see website.
With pop-up waste MONO BASIN MIXER LONDON HANDLE
Tall Mono Basin Mixer, London Handle finished in chrome.
TALL MONO BASIN MIXER
Flow Rates:
0.2 bar: 13 l/min
0.5 bar: 21 l/min
1.0 bar: 30.5 l/min
3.0 bar: 54 l/min With pop-up waste TALL MONO BASIN MIXER LONDON HANDLE
For Technical Drawings, see website
THREE HOLE BASIN MIXER
THREE HOLE BASIN MIXER LONDON HANDLE
THREE HOLE WALL MOUNTED BASIN MIXER
Long Reach Spout
THREE HOLE BASIN MIXER
LONDON HANDLE
For Technical Drawings, see website.
LONDON HANDLE - BASIN TAPS & MIXERS
COLONIAL SPOUT THREE HOLE BASIN MIXER
n CHROME
SJ402.CP.LH
£578.99
Colonial Spout Three Hole Basin Mixer, London Handle finished in chrome.
CLASSICAL SPOUT THREE HOLE BASIN MIXER
CLASSICAL SPOUT THREE HOLE BASIN MIXER
LONDON HANDLE LONDON HANDLE - BASIN TAPS & MIXERS For Technical Drawings, see website.
MONO BIDET MIXER
MONO BIDET MIXER
LONDON HANDLE With pop-up waste
ST . JAMES ENGLAND
n CHROME
ICONIC BRITISH ELEGANCE
LONDON LEVER
Bath Taps and Mixers
BATH FILLER
DECK MOUNTED BATH FILLER
FILLER WITH STAND PIPES
LONDON LEVER
BATH
LONDON HANDLE
Deck Mounted Bath Shower Mixer with Cranked Legs, London Lever finished in chrome.
BATH SHOWER MIXER
DECK MOUNTED BATH SHOWER MIXER WITH CRANKED LEGS
LONDON LEVER INLET: 15mm
n CHROME
n POLISHED NICKEL
SJ330.CP.LL
£1,224.52
SJ330.NI.LL
£1,530.65
BATH FILLER WITH STAND PIPES
LONDON LEVER
n CHROME
n POLISHED NICKEL
SJ330.K.CP.LL
£1,883.37
SJ330.K.NI.LL
£2,353.21
For Technical Drawings, see website.
Deck Mounted Bath Shower Mixer with Cranked Legs, London Lever finished in chrome. LONDON
WALL MOUNTED BATH FILLER
£859.83
WALL MOUNTED BATH FILLER
LONDON LEVER
n CHROME
SJ340.CP.LL
WALL MOUNTED BATH SHOWER MIXER
For Technical Drawings, see website.
HERITAGE IN EVERY DETAIL
Authentically British brassware - shaped by heritage, refined by craftsmanship, engineered to endure.
St James brassware is more than a finishing touch. It is a signature of lasting luxury.
ICONIC BRITISH ELEGANCE
LONDON HANDLE
Bath Taps and Mixers
BATH FILLER
DECK MOUNTED BATH FILLER
LONDON HANDLE
BATH FILLER WITH STAND PIPES
LONDON HANDLE
n CHROME
For Technical Drawings, see website.
Bath Filler with Stand Pipes, London Handle finished in chrome.
BATH SHOWER MIXER
DECK MOUNTED BATH SHOWER MIXER WITH CRANKED LEGS
LONDON LEVER INLET: 15mm
n CHROME
n POLISHED NICKEL
SJ330.CP.LH
£1,224.52
SJ330.NI.LH
£1,530.65
BATH FILLER WITH STAND PIPES LONDON HANDLE
n CHROME
n POLISHED NICKEL
SJ330.K.CP.LH
£1,883.37
SJ330.K.NI.LH
£2,353.21
Bath Filler with Stand Pipes, London Handle finished in chrome.
BATH SHOWER MIXER
Left: Bath Filler with Stand Pipes, London Handle finished in chrome. Right: Deck Mounted Bath Shower Mixer, London Handle finished in chrome.
WALL MOUNTED BATH FILLER
SJ340.CP.LH
£859.83
WALL MOUNTED BATH FILLER
LONDON HANDLE
n CHROME
WALL MOUNTED BATH SHOWER MIXER
For Technical Drawings, see website.
ICONIC BRITISH ELEGANCE
WASTES & BATHROOM FITTINGS
BASIN WASTE
BASIN WASTE WITH BRASS PLUG AND BRAZED LINK 1 1/4”
n CHROME SJ98.CP
£47.92
UNSLOTTED CLICK CLACK BASIN WASTE
n CHROME SJ97.CP
£47.92
BASIN WASTE WITH PORCELAIN PLUG
n CHROME SJ99.CP
£81.19
SLOTTED CLICK CLACK BASIN WASTE
n CHROME SJ97S.CP
£47.92
n POLISHED NICKEL SJ97S.NI
£59.90
BOTTLE TRAP
MONO BASIN MIXER EXTENSION
See Tap on page 21. To make Tall Mono Basin Mixer with pop-up waste
n CHROME SJ415.CP.EXT
£102.37
For Technical Drawings, see website.
1 1/4” WITH 200mm EXTENSION TUBE AND FLANGE
n CHROME SJ87.CP
£97.16 n POLISHED NICKEL SJ87.NI
£150.00
PLUG & CHAIN BATH WASTE
PLUG & CHAIN
BATH WASTE WITH OVERFLOW & STOW
n CHROME SJ81.CP
£69.21
n POLISHED NICKEL SJ81.NI
£83.85
PLUG & CHAIN BATH WASTE FOR EXPOSED INSTALLATION WITH OVERFLOW & STOW
n CHROME SJ830.CP
£338.07
FOR EXPOSED INSTALLATION 1 1/2” TUBE LENGTH 640mm
BRAZED LINK CHAIN, METAL PLUG AND POLISHED EXTERNAL PARTS
CISTERN LEVER
CISTERN LEVER WITH ADJUSTABLE SIPHON LEVER AND FIXING BRUSH.
n CHROME SJ900.CP.LL
£117.13
For Technical Drawings, see website.
EXTENDED CISTERN LEVER
12” EXTENSION CAN BE CUT TO 9”.
n CHROME SJ900EX.CP.LL
£204.97
STAND PIPES
n POLISHED NICKEL
SJ930.NI
£822.56
BATH STAND PIPES
n CHROME
SJ930.CP
£658.85
Bath Filler with Stand Pipes, London Handle finished in chrome.
WALL MOUNTED BATH SPOUT
WALL MOUNTED BATH SPOUT
n CHROME
SJWBS2.CP
£274.19
For Technical Drawings, see website.
WASTES & BATHROOM ANCILLARIES
ICONIC BRITISH ELEGANCE
SHOWERING
Immerse yourself in the luxury of St James Traditional Showering, a collection where timeless British elegance meets the art of true craftsmanship.
With an exceptional selection of thermostatic valves, shower roses, and thoughtfully curated accessories, every element is designed to transform the everyday shower into a moment of considered indulgence.
We believe that luxury should last, which is why we ensure that every component of our fixtures can be maintained or replaced when needed.
Each piece reflects a commitment to enduring quality, blending classic design detailing with modern engineering and the refinement expected of modern luxury interiors.
ICONIC BRITISH ELEGANCE
CONCEALED SHOWER VALVES
A rich history embodied in every detail
1 OUTLET SINGLE FUNCTION CONCEALED VALVE
OUTLET 1 eg: Overhead Shower Rose
TRADITIONAL CONCEALED DUAL CONTROL THERMOSTATIC SHOWER VALVE
The St James Collection thermostatic shower valves and their internal cartridges are best in class.
CONCEALED 1 OUTLET, 2 HANDLE THERMOSTATIC
VALVE SET WITH 6” EASY CLEAN SHOWER ROSE, LONDON HANDLE, LONDON LEVER
n CHROME SJ760.CP.K06
£1,680.18
CONCEALED 1 OUTLET, 2 HANDLE THERMOSTATIC
VALVE SET WITH 8” EASY CLEAN SHOWER ROSE, LONDON HANDLE, LONDON LEVER
n CHROME SJ760.CP.K08
£1,766.70
CONCEALED 1 OUTLET, 2 HANDLE THERMOSTATIC
VALVE SET WITH 12” EASY CLEAN SHOWER ROSE, LONDON HANDLE, LONDON LEVER
n CHROME SJ760.CP.K12 £2,094.30
For Technical Drawings, see website.
TRADITIONAL CONCEALED THERMOSTATIC SHOWER VALVE 2 FUNCTION DIVERTER
The St James Collection thermostatic shower valves and their internal cartridges are best in class.
CONCEALED 2 OUTLET, 2 HANDLE THERMOSTATIC
VALVE SET WITH 6” EASY CLEAN SHOWER ROSE, LONDON HANDLE, LONDON LEVER
n CHROME SJ761.CP.K06
£2,554.66
CONCEALED 2 OUTLET, 2 HANDLE THERMOSTATIC
VALVE SET WITH 8” EASY CLEAN SHOWER ROSE, SLIDE RAIL KIT AND OUTLET, LONDON HANDLE, LONDON LEVER
n CHROME SJ761.CP.K08
n POLISHED NICKEL SJ761.NI.K08
£2,641.18
£3,282.66
CONCEALED 2 OUTLET, 2 HANDLE THERMOSTATIC
VALVE SET WITH 12” EASY CLEAN SHOWER ROSE, SLIDE RAIL KIT AND OUTLET, LONDON HANDLE, LONDON LEVER
n CHROME SJ761.CP.K12
£2,968.78
2 OUTLET DUAL FUNCTION CONCEALED VALVE
OUTLET 1 eg: Overhead Shower Rose
OUTLET 2 eg: Hand Shower Temperature Control
TRADITIONAL CONCEALED THERMOSTATIC SHOWER VALVE WITH INTEGRAL FLOW VALVES
With the 3 Handle concealed valve, both valves operate independently so the shower rose and handset can operate simultaneously
The St James Collection thermostatic shower valves and their internal cartridges are best in class
OUTLET Flow Rates: 1.0 bar: 20 l/min 3.0 bar: 35 l/min 5.0 bar: 44 l/min (valve only)
CONCEALED 2 OUTLET, 3 HANDLE THERMOSTATIC
VALVE SET WITH 6” EASY CLEAN SHOWER ROSE, LONDON HANDLE, LONDON LEVER
n CHROME SJ770.CP.K06
£2,794.66
CONCEALED 2 OUTLET, 3 HANDLE THERMOSTATIC
VALVE SET WITH 8” EASY CLEAN SHOWER ROSE, SLIDE RAIL KIT AND OUTLET, LONDON HANDLE, LONDON LEVER
n CHROME SJ770.CP.K08
£2,881.18
CONCEALED 2 OUTLET, 3 HANDLE THERMOSTATIC
VALVE SET WITH 12” EASY CLEAN SHOWER ROSE, SLIDE RAIL KIT AND OUTLET, LONDON HANDLE, LONDON LEVER
n CHROME SJ770.CP.K12
£3,208.78
For Technical Drawings, see website.
TRADITIONAL THERMOSTATIC SHOWER VALVE 2
FUNCTION DIVERTER
OUTLET: 15mm (Top or Bottom)
OUTLET: Includes Concealing Plate
TRADITIONAL MANUAL VALVE
Includes concealing plate.
Requires SJK318 Ridge riser and Arm. If using as a concealed valve, add a shower head and arm or slide rail kit. See pages 99 and 101.
Flow Rates:
1.0 bar: 20 l/min
3.0 bar: 35 l/min
5.0 bar: 44 l/min (valve only)
OUTLET 1 eg: Overhead Shower Rose
On/Off and Temperature Control
On/Off and Temperature Control
For Technical Drawings, see website.
n CHROME SJ720.CP.LL
£344.40
ICONIC BRITISH ELEGANCE
EXPOSED SHOWER VALVES
The St James Collection was revered from its early days with the iconic design of our traditional thermostatic shower valve; a flagship product of beautiful proportions provides authentic elegance with modern performance.
1 OUTLET SINGLE FUNCTION EXPOSED VALVE
EXPOSED SINGLE FUNCTION THERMOSTATIC SHOWER SET
WITH 6” EASY CLEAN SHOWER ROSE AND RISER, LONDON HANDLE, LONDON LEVER
n CHROME SJ740.CP.K06
£1,703.68
COMPLETE SETS
EXPOSED SINGLE FUNCTION THERMOSTATIC SHOWER SET
n CHROME SJ740.CP.K08
£1,790.20
EXPOSED SINGLE FUNCTION THERMOSTATIC SHOWER SET
WITH 12” EASY CLEAN SHOWER ROSE AND RISER, LONDON HANDLE, LONDON LEVER
WITH 8” EASY CLEAN SHOWER ROSE AND RISER, LONDON HANDLE, LONDON LEVER n CHROME SJ740.CP.K12 £2,117.80
For Technical Drawings, see website.
2 OUTLET SINGLE FUNCTION EXPOSED VALVE
TRADITIONAL DUAL FUNCTION
EXPOSED DUAL FUNCTION THERMOSTATIC SHOWER SET
WITH 6” EASY CLEAN SHOWER ROSE AND RISER, LONDON HANDLE, LONDON LEVER
n CHROME SJ741.CP.K06
£2,381.16
EXPOSED DUAL FUNCTION THERMOSTATIC SHOWER SET
WITH 8” EASY CLEAN SHOWER ROSE AND RISER, LONDON HANDLE, LONDON LEVER
n CHROME SJ741.CP.K08
n POLISHED NICKEL SJ741.NI.K08
£2,467.68
£3,083.93
EXPOSED DUAL FUNCTION THERMOSTATIC SHOWER SET
WITH 12” EASY CLEAN SHOWER ROSE AND RISER, LONDON HANDLE, LONDON LEVER
n CHROME SJ741.CP.K12
£2,795.28
For Technical Drawings, see website.
EXPOSED SHOWERING
Left & Right: Exposed Dual Function Thermostatic Valve
Set, London Lever with 8” Easy Clean Shower Head and Riser finished in chrome.
ICONIC BRITISH ELEGANCE
SHOWER FITTINGS & ACCESSORIES
Bespoke Design Configurations
CONCEALED 1 OUTLET, 2 HANDLE THERMOSTATIC VALVE, LONDON HANDLE, LONDON LEVER
CONCEALED 2 OUTLET, 2 HANDLE THERMOSTATIC VALVE, LONDON HANDLE, LONDON LEVER
With the 3 Handle concealed valve, both valves operate independently so the shower rose and handset can operate simultaneously.
CONCEALED 2 OUTLET, 3 HANDLE THERMOSTATIC VALVE, LONDON HANDLE, LONDON LEVER
£1,689.46
n CHROME
SJ7700.CP.LHLL
SHOWER ROSES
SKIRTED SHOWER ROSE
18mm VERTICAL DROP
SHOWER ARM WITH SWIVEL ADAPTER
Can be cut to size.
18mm OVERHEAD SHOWER ARM WITH SWIVEL ADAPTER
Can be cut to size.
18mm RISER RAIL AND SHOWER ARM WITH SWIVEL ADAPTER
Arm and rail can be cut to size.
Technical Drawings, see website
SHOWER FITTINGS & ACCESSORIES
SHOWER HOSE, CONE TO NUT METAL
SHOWER WALL ELBOW
FOR CONCEALED INSTALLATIONS
HOSE, NUT TO NUT METAL
EXTENSION PIPE FOR RISER RAIL 18mm x 1m
USE WITH SJK318, INCLUDES CONNECTION
HAND SHOWER WITH WHITE PORCELAIN STEM
SHOWER FITTINGS & ACCESSORIES
HAND SLIDE RAIL KIT SUPPLIED WITH METAL STEM WALL BRACKET AND WHITE PORCELAIN STEM HAND SHOWER
n CHROME
For Technical Drawings, see website.
£598.95
HAND SHOWER ON WALL BRACKET WITH METAL STEM WALL BRACKET AND WHITE PORCELAIN STEM HAND SHOWER
n CHROME SJK11.CP.LL
£403.29
2
2
SJK21.CP.LL
Concealed
Outlet,
Handle Thermostatic Shower Valve, London Lever with Hand Shower on wall bracket and White Porcelain Stem Hand Shower with Vertical Drop Shower Arm finished in chrome.
ACCESSORIES
CERAMIC TOILET BRUSH HOLDER TOWEL RING
SINGLE
ROBE HOOK
CURVED TOILET ROLL HOLDER
DOUBLE
ROBE HOOK
HANDLES
Make it uniquely yours with the St James England Traditional Collection timeless brassware crafted with Iconic British elegance.
Select from our signature handle styles, or customise handles to suit your scheme; speak to our dedicated customer service team to discuss the options.
ST . JAMES ENGLAND
London Lever (Black)
London Metal Lever (Chrome)
London Handle (Black)
England Handle (White)
England Handle (Black)
Above: Colonial Spout Three Hole Basin Mixer, England Handle (Black) finished in chrome.
Right: Bath Filler with Stand Pipes, England Handle (Black) finished in chrome.
LONDON LEVERS
LONDON HANDLES
Tradition, Refined Beautifully
Heritage image of London and England Handles.
GUARANTEE
At St James, we believe in providing our customers with the best quality products.
ST JAMES TRADITIONAL Brassware products are guaranteed against manufacturing defects provided that they are installed in accordance with St James’ installation instructions. The cover period is from the date of supply from Sanbra Limited and will last for 2 years for parts, provided the product is installed in a domestic setting. Compensation for loss of use of the product or consequential loss of any kind is not covered.
Our guarantee covers all products, provided they are used as intended and installed in line with our fixing instructions and local Water and Electrical Bylaws and legislation.
The guarantee covers manufacturing or materials defects, and in the event of a failure within the guarantee period, a free replacement or replacement part (or nearest current equivalent) will be supplied. Liability is limited to the products and does not cover damage during installation or consequential loss. Installation is considered acceptance of the goods; any damage must be reported to your retailer before installation. Normal wear and tear, lime scale, and chemicals used during cleaning can cause damage and deterioration, and this is not covered by the guarantee. Products should always be used in the way they are intended and not misused or abused. We will not accept any claims for replacement if the products have been modified in any way other than as provided in the installation instructions. Parts fitted from other sources will invalidate the guarantee.
Conditions of Guarantee
Only products from an authorised stockist can be registered for the extended warranty. All products must be installed by qualified professionals, and evidence of this will need to be provided to support any claim. Proof of purchase is required to support a claim.
The product must be available for our inspection and should not be removed or destroyed without our consent. We may also request photographic evidence. The product must have been installed, cleaned, and used in accordance with our instructions, and installed in line with good plumbing and electrical fitting practice, e.g., flushing out pipework before installation. Full details are available on the product pages on our website.
Claims for products that do not perform due to insufficient water pressure will not be accepted. Details of the minimum pressure requirements are available on our website and must be checked prior to installation.
If the product is faulty due to a manufacturing or materials failure, we will, at our discretion, repair or supply a replacement product or suitable part thereof free of charge. We will not be liable to replace other products in the room if the replacement is not an exact match for the originally supplied product. If the product is no longer in manufacture and we cannot supply the identical product or a suitable component part, we will offer to replace it with the nearest product from our current range.
These guarantees do not extend to ex-display products. This does not affect your statutory rights. The guarantee does not cover damage caused by lime-scale, mildew, chemicals or inappropriate cleaning or consequential damage. We reserve the right to alter or change the specifications of any product without prior notice.
Due to different materials and finish processes throughout showering and brassware of PVD, Anodising, Electroplating the colour finish may differ to the images in the brochure. Please request colour samples when matching Flair Shower enclosure finishes with St. James Living finishes to ensure you are satisfied with the colour match before installation. Replaceable parts are available from our dealer network or directly from www.stjamesengland.com
If you wish to make a claim under this guarantee, please contact St James as soon as you identify a manufacturing defect. Upon identifying a defect, do not use or install the product.
You can contact us by phone at +44 (0) 121 358 1555 or via email at technical@stjamesengland.com
All claims must be received within the specified guarantee period, and you must include a copy of the invoice confirming the purchase date. The guarantee does not affect the purchaser’s statutory rights.
St James Brassware includes a 10 Year guarantee with 5 years on cartridges and 2 years on Handset, Handset Holders, Wastes, Hoses and Accessories.
Finishes Guarantee:
Chrome – 10 years
Polished Nickel – 5 years
GENERAL INFORMATION
CARING FOR YOUR ST JAMES TRADITIONAL PRODUCTS
General Care & Cartridge Maintenance – Customer Guide
St James traditional taps and showers are manufactured from high-quality brass and premium finishes. Correct care and maintenance will help preserve both the appearance and performance of your products.
Daily Cleaning
– Clean regularly using warm water only
– Use a soft, non-abrasive cloth
– Dry thoroughly after use to prevent water marks and limescale
Limescale Removal
In hard water areas, limescale can be removed using the following method:
– Mix white vinegar and warm water
– Apply using a soft cloth
– Leave for up to 30 minutes
– Wipe away deposits, rinse thoroughly, and dry
Cartridge Cleaning
If flow is reduced or operation becomes stiff:
– Isolate the water supply
– Remove the cartridge
– Soak in white vinegar and warm water for up to 30 minutes
– Rinse thoroughly and refit carefully
Warranty Summary
St James Traditional Brassware includes an 10 year warranty on all finishes:
– Cartridges: 2 years
– Handsets, handset holders, accessories, wastes & hoses: 5 years
Warranty is subject to correct installation, use, and maintenance.
Need Help?
For technical support or spare parts, please contact your retailer or the St James Traditional aftercare team with your product details and installation date.
Email: technical@stjamesengland.com
BROCHURE INFORMATION
All information contained in this brochure is accurate at the time of going to press. Sanbra Limited reserves the right to introduce changes and modifications without prior notice.
Whilst every attempt has been made to select images that accurately portray our products, variations in colour and style cannot be avoided. Further variations may also be caused by inconsistency in colour, reproduction and print.
WEBSITE INFORMATION
Full details of all our products and their technical specifications can be found on our website, www.stjamesengland.com
We endeavour to regularly keep this updated including details of where to buy our products, copies of our latest brochures and installation details. www.stjamesengland.com
CONTACT & CUSTOMER SERVICE
For all enquiries contact our customer service team:
St James England
17 Flitch Industrial Estate
Chelmsford Road
Dunmow
CM6 1XJ
United Kingdom
Tel: +44 (0) 121 358 1555
Aftersales Support: sales@stjamesengland.com
CONTRACT DIVISION
For specific contract and project enquiries email: projects@stjamesengland.com
STAY CONNECTED
For inspiration and further information follow us online www.stjamesengland.com
Heritage image of Exposed Thermostatic Shower Valve.
St James England
17 Flitch Industrial Estate
Chelmsford Road
Dunmow
CM6 1XJ
United Kingdom
Tel: +44 (0) 121 358 1555
Email: sales@stjamesengland.com