Quick and Easy Soft Serve Ice Cream Machine Repair and Maintenance If you have a soft-serve ice cream machine at your café or restaurant in any of the states in the USA, you must understand the importance of proper maintenance. As the soft serve season is short in your place, you cannot afford to have machines that are down. Ice cream machines play a vital role in your business, attracting customers of all ages and maintaining steady revenue. If your ice cream machines are not maintained daily, they might experience a sudden breakdown, affecting your business.