Infrastructure Management & Maintenance Service Brochure

Infrastructure Management & Maintenance Looking after your assets as if they were our own fishergerman.co.uk

Infrastructure Management & Maintenance Looking after your infrastructure assets as if they were our own

At Fisher German, we pride ourselves on being industry leaders in infrastructure management and maintenance.

Our forward thinking teams are dedicated to managing and maintaining national infrastructure networks to ensure the highest standards of safety and environmental protection. Our commitment to excellence, reliability, and sustainability, helps us to navigate the complexities of asset management and maintenance with confidence and ease.

2023 Key facts We reviewed and responded to over 12,500 LSBUD searches

We actively managed 3,500km of pipelines

We communicated with over 13,000 landowners/ occupiers via letters, re-referencing and general enquiries

We completed over 4,200 marker post remedials

We safely monitored over 1,200 on-site interactions with our clients’ assets

We linewalked 1,000km of high pressure pipelines

Key benefits of working with us...

1. Your network will be better protected • B y helping any stakeholder work safely around it • T hrough our links with complementary organisations such as LSBUD, Linewatch and Overpipe 2. We provide peace of mind, allowing you to concentrate on your key operations • By providing a safe pair of hands; from planners to pipeline technicians with over 100 years of combined industry experience, we share our knowledge and look for innovative solutions 3. Building positive landowner/occupier relationships • By understanding landowners’ and occupiers’ concerns and working together to mitigate any impacts • By working together to mutually agree solutions for all parties involved 4. Your customers will be better connected • By maintaining the integrity of your network and reducing the risk of supply interruption 5. We will feel like an extension of your team • B y understanding your key objectives and ensuring our commitment to helping you achieve them 6. We will help solve your problems • Using our in depth industry knowledge and ability to provide services throughout the life of an asset, from initial route planning to the ongoing management and maintenance

Client feedback Everyone seems to live and breathe the job, this gives us great confidence that jobs are being completed safely and to the highest standard across the whole pipeline.

The work ethic of all FG staff is superb. Every member of staff that works on our pipeline works and treats the pipeline as if it were their own.

The can-do attitude of your marker post delivery team.

Steve’s team are head and shoulders above any other contractor that I have had doing marker post remedial works over the past 11 years. You’re a great company to work with and I wish you all the best in trying to secure future work.

The willingness to go that extra mile at all times, be it an emergency scenario when everything gets done at the drop of a hat, even if that role is not something that we would normally expect of FG.

We were impressed by the speed with which you resolved issues and the professional manner in which you liaised with the landowners and homeowners to avoid complaints or disputes.

How we can help Infrastructure management expertise General enquiries and LSBUD enquiry management Full administration of telephone calls, emails and letters as well as managing LSBUD enquiries in line with client requirements.

Planning application monitoring / protective provisions Proactive monitoring, reviewing and responding to planning applications that are submitted near our clients’ assets. This service also includes the subsequent negotiation of any protective provisions that might be required to protect the assets during and after the development has been completed.

Land rights advice Land and legal advice on documents and legislation that clients must adhere to when managing and maintaining their assets.

This service also includes the creation and management of a property terrier if required.

Access to land & compensation negotiation Liaison with landowners to provide access to land and negotiation of any compensation arising from the works, whilst ensuring best value for the client.

Management of third party interactions On site asset protection & permitting Provision of experienced asset maintenance technicians to ensure sites are managed in line with all client and health & safety requirements, including the opening and closing of permits.

Management of 3rd party projects Full management and administration of the interaction between our client and any 3rd party completing a new development, to ensure our clients’ assets remain safe and operational.

Third party works monitoring/oversight Onsite oversight, monitoring and reporting of 3rd party work around our clients’ assets to ensure they remain safe and operational.

Planned and unplanned work management Professional planning and management of our clients’ on-site work from start to finish ensuring work is delivered on time and within budget.

Asset location / markups On-site asset location and markups to ensure 3rd party work can safely proceed around our clients’ assets.

Relationship management Landowner database management / land referencing Provision and management of a landowner database includes regular referencing of the data to ensure it is up-to-date. This service also includes annual landowner/occupier letters to raise awareness of the presence of our clients’ assets and the process they need to follow when planning works around them.

Landowner / agricultural liaison Provision of experienced landowner/agricultural liaison officers to build positive relationships with landowners and occupiers.

Councils / NRSWA coordination Regular liaison with Local Authorities and Resilience Forums to ensure they’re aware of our clients’ assets and the requirements they must follow in the event of an emergency.

Field maintenance Marker post remedials Full planning and execution of marker post maintenance in line with client requirements.

Tailored reports automatically sent to the client upon completion including before and after photographs.

Ground and aerial patrols/surveys Planned and unplanned patrols to routinely monitor assets or search for potential infringements, so they can be effectively managed.

Vegetation clearance Small, medium or large-scale vegetation clearance to ensure our clients’ assets can be accessed for inspection.

Cathodic protection installation and monitoring Provision of experienced cathodic protection (CP) technicians who can collect and report CP readings, conduct CP surveys and install and manage CP systems.

General asset and site maintenance Provision of experienced asset maintenance technicians who can investigate, identify and complete work on behalf of a client.

Pig tracking In-field pipeline inspection gauge tracking to ensure the client knows the whereabouts of it within their pipeline at any given time.

Line walking Routine line walking that includes depth surveys, recording marker post remedials and infringement reporting.

Emergency on call / out of hours On call Provision of a year-round, out of hours, on call service to ensure enquiries can be dealt with quickly and efficiently.

Emergency response Emergency response to unplanned work, whether that be first on site acting as an emergency response officer or liaising with 3rd parties who need to work around our clients’ assets safely.

Other professional expertise GIS / mapping Our in-house GIS team provides a dedicated service to ensure any GIS/mapping needs are met, whether that be the creation of bespoke plans or the operation of mapping interfaces.

Environment / ecology Provision of environmental and ecology advice to ensure all legal requirements are met when planning and completing work on site.

This includes expert advice in biodiversity net gain (BNG).

Planning Our team of Chartered Town Planners liaise closely with our market experts across the business, to ensure that the advice we give combines professional planning expertise with a deep understanding of regional and national trends, as well as local market sensitivities.

Minerals Advice from a multi-disciplinary team of qualified geologists, mineral property experts and surveyors who understand the real value of what lies below the ground, what is extracted and how to evaluate ‘after-use’ options to ensure an equitable outcome for landowners, operators and society.

Affiliated businesses LSBUD LSBUD’s service protects over 2 million km of national infrastructure by responding to more than 3.9 million third party User enquiries each year. With over 65%, and rising, of the UK’s utility infrastructure protected by LSBUD, it is firmly established as the nation’s safe digging service.

Laura Knight lsbud.co.uk

LSBUD is designed to be used by anyone that needs to know where utility assets are to work safely. LSBUD searches can simply check what is there for future

requirements, or prepare for immediate use, such as an urgent excavation.

Works can be of any scale from a highway scheme to simply replacing a garden fence.

With over 300,000 registered Users, and 4,000 more signing up every month, there is no other solution that can provide the same risk reduction as LSBUD, ensuring Safe Digging For All.

Linewatch Linewatch is dedicated to promoting pipeline safety awareness, particularly for high-pressure oil and gas pipelines.

Established in 1985, the group works to ensure safe practices when planning and undertaking work around these pipelines.

Murray Peat linewatch.org.uk

The group, managed by Fisher German, develop standard guidelines for work near pipelines and create comprehensive presentations to educate on these practices. It also distributes educational documentation and literature to ensure everyone is informed.

Linewatch maintains links with LSBUD for all prospective works and represents their member operators at industry exhibitions and trade shows.

It also compiles data and reports on activities within the pipeline zone of interest, sharing information on third-party incidents and near misses to enhance overall safety.

Overpipe UK Overpipe UK is dedicated to providing innovative and reliable solutions for the protection of buried assets.

As the exclusive distributor of Overpipe products in the UK, it offers a range of advanced protection systems designed to safeguard underground pipelines and networks from third-party damage.

Sam Parton overpipeuk.com

Pipeline Protection Plates: These are engineered to withstand significant impacts, providing a robust barrier against excavation damage. They offer a cost-effective and

environmentally friendly alternative to traditional concrete slabs.

Reinforced Warning Mesh: Adaptable to various dimensions and resistance levels, the mesh serves as both a mechanical protection and a warning system, ensuring the safety of buried assets during construction and maintenance activities.

With a 99% risk reduction factor, these products are trusted by major oil, gas, and utility companies worldwide.

Select Surveys Select Surveys was founded in 1996 and has built a reputation for delivering exceptional service to both large-scale projects and minor works across the UK.

Richard Broome selectsurveys.com

It is now widely recognised as being at the forefront of contracting excellence in limiting or eliminating risk for the design and planning of new or replacement mains and services in the utility industry. It employs a highly flexible and multi‐skilled national workforce, fully equipped with the latest buried service location and topographical surveying equipment. This, combined with its fleet of over 40 company vehicles, means it can mobilise a team to any location in the UK. All surveyors complete an extensive training programme, supporting new and existing surveyors through a 24-36 month programme, which ensures that full competency is clearly demonstrated before introducing anyone to survey sites.

Synonymous with their ongoing training, the team also conduct regular performance reviews and offer continued support to ensure that it remains as the country’s leading utility detection company, completing work to the highest industry standards.

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Head Office

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Thame

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Worcester

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13 Cwmbran Hereford

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Doncaster

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1ExeterAshby de la Zouch

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High Wycombe

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2Glasgow Ashford

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Hungerford

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Office 3HeadBanbury

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Knutsford

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Bedford 4Hereford

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Liverpool

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Wycombe 5High Birmingham

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London

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6Hungerford Bury St Edmunds

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Manchester

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Knutsford 7 Chester

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Market Harborough

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Liverpool 8 Cwmbran

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Newark

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London 9 Doncaster

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Newcastle

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Manchester 10 Exeter

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Richmond

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Market Harborough Glasgow 11

24

Stafford

21

Newark Head Office 12

25

Thame

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Newcastle 13 Hereford

26

Worcester

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Richmond

24

Stafford

25

Thame

26

Worcester

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Your key contacts and where to find us: We are a national team of property professionals, chartered surveyors, planners, estate agents, utility project managers and sustainable energy experts – all working for you.

Clare Phillipson

Divisional Managing Partner

Richard Broome

Head of Infrastructure Management & Maintenance

Sam Parton Partner

07836 213494

07918 628986

07918 628995

Clare.Phillipson@fishergerman.co.uk

Richard.Broome@fishergerman.co.uk

Sam.Parton@fishergerman.co.uk

Richard Gent Partner

Guy Hemsley Partner

Laura Knight

Associate Partner

07918 628993

07501 720409

07918 628994

Richard.Gent@fishergerman.co.uk

Guy.Hemsley@fishergerman.co.uk

Laura.Knight@fishergerman.co.uk

Steve Maxwell

Line Maintenance Technician Supervisor

Nevil Theyer

LMT Supervisor

07917 574969

07836 373932

Steve.Maxwell@fishergerman.co.uk

Nevil.Theyer@fishergerman.co.uk

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