Excellence in Technology

ACT Ambulance Personalised Skills Dashboard ACT Ambulance Service

Team: Joe Walshe, Anthony Groves, Sam Perillo, Nicola Smith

The ACT Ambulance Service (ACTAS) is working towards increasing data-informed practice and enhancing our ability to ensure that our staff can maintain their clinical skills and ensure a high-level of confidence in their daily work activities. This work will see the ACTAS continue to strive for clinical excellence in the level of prehospital care provided to the ACT, as well as increasing staff satisfaction in the workplace.

In 2022 the ACTAS launched a trial of a Personalised Clinical Skills Dashboard. This initiative aims to utilise contemporaneous clinical data, tailored to the individual practitioner to inform practice and enable selfimprovement. This forms part of a wider initiative to use the clinical data harvested by the ACTAS to inform service provision and development.

Clinical data harvested from patient care records is manipulated into an easy to digest and personalised format to allow the individual to compare their performance of practiced skills against both personal goals and service-wide performance. Data is extracted from the VACiS Clinical Data Warehouse and presented to the user through easy to digest graphics via the Power BI application.

The goal will be for individual clinicians to track the frequency of performed interventions over an adjustable period and assess their skill performance with comparison to service-wide performance, where applicable. This initiative aims to identify areas of excellence and knowledge gaps on both the individual and service level to inform and improve practice and service delivery.