SUSTAINABILITY REPORT 2025
ITALIAN CLEANING MACHINE AND EQUIPMENT FACTORY
SUSTAINABILITY REPORT 2025
2
> CONTENTS ITALIAN CLEANING MACHINE AND EQUIPMENT FACTORY
Contents > LETTER TO STAKEHOLDERS > METHODOLOGICAL NOTE > INTRODUCING OURSELVES • The figures • Who we are • Fimap in the world • The company’s mission • Our values • Governance and compliance • Research and development • The sectors where we operate • Services > THE APPROACH TO SUSTAINABILITY • Stakeholder engagement • Materiality analysis • Sustainability goals and commitments • Our certifications > STRATEGIC PLAN • Climate change • Pollution • Water and marine resources • Circular economy • Own workforce > GOVERNANCE AND ECONOMIC VALUE • The creation of value • Our supply chain and the impact on the area • Supplier analysis • Collaborating with customers and suppliers: the value of partnership • Optimizing costs and resources • Convictions and fines for corruption and bribery
• Revenue from certain sectors and exclusion from EU reference benchmarks (C8) • Our corporate policy > ENVIRONMENT • Fimap for the environment • Biodiversity • Water • Water resource management • Recycled plastics • Energy consumption and its optimization • Atmospheric emissions. Commitment to the fight against the climate change • Our GHG emissions • Our greenhouse gas emissions reduction targets and climate transition (C3) • Waste management and circular economy > PEOPLE AND THE COMPANY • Employee care • Training, growth and development • Equal opportunities and non-discrimination • Safeguarding employees • Ethics and integrity • Occupational health and safety • Transparency of commitments: Communication with our network • Partnership with the Più di un Sogno Foundation > APPENDIX • Annexes • GRI content index • VSME standard contents > NOTES
4 6 8-23 8 9 12 12 13 14 16 22 23 24-31 24 26 29 30 32–33 32 32 33 33 33 34-39 34 34 35 36 38 39
SUSTAINABILITY REPORT 2025
3
39 39 40–55 40 41 42 43 44 46 49 50 53 55 56-67 56 60 62 63 64 65 66 67 68-74 68 69 74 75
2025 was a year full of initiatives; from the launch of new products to the establishment of new development strategies, every step reaffirmed our commitment to responsible growth and our desire to contribute to a sustainable future.
One example is our method for calculating the CO₂e emissions generated by our scrubbing and sweeping machines, certified under the CFP – Product Carbon Footprint Systematic Approach in accordance with ISO 14067:2018. This method has now become the standard for every new model. The same applies to the ReMade in Italy certification, which helps to calculate the percentage of recycled plastic used in our products.
As manufacturers, we regard the circular economy as one of the most complex challenges we face. At the same time, we embrace it as a model for responsible design, where innovation is at the service of sustainability, in order to: - improve the efficiency of production processes, - optimise components and reduce costs, - improve performance, - raise cleaning standards and reduce consumption.
Throughout 2025, we continued our efforts to raise awareness amongst our partners on environmental issues. Through targeted events and training courses, we have demonstrated how to improve work site management, optimise resources, reduce costs and extend the product life cycle by utilising our services and technologies.
Within a context where certification standards and requirements are becoming increasingly strict, we see this as an opportunity to demonstrate what we have achieved. Customers can now benefit from our achievements, grow their businesses and gain access to public and private sector contracts where sustainability represents a competitive advantage, backed by verified and certified results.
We firmly believe that strategic cooperation with our partners and end-users is the key to the development of the sector. This synergy can enable the highest standards of cleanliness to be achieved in professional cleaning, whilst making tangible environmental progress.
SUSTAINABILITY REPORT 2025
4
> LETTER TO STAKEHOLDERS
LETTER TO STAKEHOLDERS FROM THE CHIEF EXECUTIVE OFFICER
Massimiliano Ruffo CEO Fimap S.p.A.
2025 marked the launch of our three-year Strategic Sustainability Plan, designed with the aim of improving our environmental, social and governance performance and creating long-term value.
We are also laying the groundwork for projects focused on the collection, refurbishment and reintroduction onto the market of our machines, which we aim to implement by 2027. We are proud of our journey and the results we have achieved, and we intend to continue reducing our environmental footprint and to place sustainability at the heart of everything we do. We are determined to meet today’s challenges with innovative ideas and products, involving all our partners in growth that prioritises the protection of the environment and future generations.
The Plan sets out measures ranging from internal management to production and the use of the machines, with the goal of improving results year on year until 2027. Within this context, we have implemented a more accurate assessment of energy consumption at our plants, with a view to gradually transitioning to the use of energy from renewable sources. With regard to production, we have begun to reduce our use of virgin raw materials in order to invest in sourcing alternative materials with a lower environmental impact. For our products, we will continue to expand and refine the use of telemetry with the aim of reducing consumption during use – water consumption in particular – and to gather information that will help us redesign our machinery to improve its efficiency.
SUSTAINABILITY REPORT 2025
5
METHODOLOGICAL NOTE Fimap’s commitment to taking responsibility for and addressing its own impact is not a recent development, but one that has taken place over years, resulting in great awareness of the actions to take to tackle the changes occurring at a global level.
Although, at the time of drafting this document, Fimap is not subject to the reporting obligations set out in the Corporate Sustainability Reporting Directive (CSRD) and the relevant national transposition legislation, the company has chosen to continue its reporting activities on a voluntary basis.
The 2025 edition of the Sustainability Report has been prepared in accordance with the GRI Sustainability Reporting Standards published by the Global Reporting Initiative (GRI) in 2021. In order to provide even more comprehensive sustainability disclosures that are aligned with the latest developments in the European reporting framework, the Sustainability Report has also been prepared with reference to the Comprehensive Module of the Voluntary Sustainability Reporting Standards for nonlisted SMEs (VSME), developed by EFRAG.
This decision reflects the belief that integrating ESG principles into business management is a key factor in enhancing competitiveness, reinforcing the organisation’s resilience and fostering long-term value creation, as well as strengthening dialogue with customers, employees, suppliers, institutions and all other stakeholders. The content of this report has been identified on the basis of the materiality assessment process set out in the GRI Sustainability
The information provided includes both qualitative and quantitative data, based on objective and verifiable evidence and, where appropriate, supplemented by references to other company documentation.
SUSTAINABILITY REPORT 2025
6
> METHODOLOGICAL NOTE
registered office at Via Invalidi del Lavoro 1 in Santa Maria di Zevio (VR) and at the Logistics Centre located at Via Maestri del Lavoro 22, also in the municipality of Santa Maria di Zevio (VR).
Reporting Standards. The aim of this process is to identify the most significant economic, environmental and social impacts generated by the company and to focus reporting on the aspects that are most relevant to the organisation and its stakeholders.
Accordingly, the information contained in this Sustainability Report relates solely to the activities carried out by Fimap and has been prepared on a stand-alone basis. Data relating to the other companies belonging to the tax group are excluded from the reporting scope.
The material issues confirmed by Senior Management on 11 February 2025, in light of developments in the operating environment, the company’s activities, stakeholder expectations and the reporting framework, form the basis for establishing the content of this Sustainability Report. The scope of this report corresponds to that of the Annual Financial Statements for the financial year that ended on 31 December 2025, and covers only the activities carried out at the
For further information on the contents of this Sustainability Report, including the sustainability policies and strategies that Fimap S.p.A. has implemented, please contact the Key Account Office: greenlab@fimap.com
SUSTAINABILITY REPORT 2025
7
THE FIGURES
188
7
employees
sectors of operation (ATECO code 28.29.92)
45.6 million
1+1
annual revenue
54.5 million
production site + logistics unit
82
years of history
37
balance sheet total countries served
SUSTAINABILITY REPORT 2025
8
> INTRODUCING OURSELVES
INTRODUCING OURSELVES
WHO WE ARE Fimap is an Italian company, with registered office in Santa Maria di Zevio, Verona, that designs and produces professional floor cleaning machines in Italy and exports to 82 countries worldwide. The range includes autonomous scrubbing machines, scrubbing machines, sweeper-scrubber machines, sweeping machines, vacuum cleaners, wet & dry vacuum cleaners, spray-extraction cleaners and single disc machines, developed to satisfy every type of cleaning need and equipped with advanced solutions that enable high standards of hygiene to be achieved efficiently.
SUSTAINABILITY REPORT 2025
9
The company’s history has been shaped by groundbreaking ideas that gave rise to machines and technologies which helped open up new market segments and promote an advanced approach to cleaning.
> 1988 Fimap is born In 1993, Massimiliano Ruffo, the current CEO, took up management of the company and immediately launched a strategy focusing on research into alternative solutions to cleaning needs, fuelled by an enterprising spirit and desire to innovate.
> 2009 The Professional Line and Easy Line are born Fimap reorganized the range into two separate main lines with the dual aim of simplifying the offering for customers and optimizing production processes. > 2010 Fimap Affordable Cleaning At this point, the market wanted products able to offer a balance of affordability and performance. Fimap offers a range of scrubbing machines that cost just 1 cent to clean 1 square metre, thanks to new technologies developed to eliminate waste and optimize the use of resources. Solutions that form part of the first genuine environmental strategy, the Sustainable Cleaning Project, which brings together all the innovations designed to make cleaning increasingly efficient in terms of water, detergents and raw materials.
> 2002 Rationalization of the range Market segmentation was introduced to the cleaning sector for the first time, creating specific product lines for areas of application. This clear inclination to listen to needs was immediately apparent, as well as the ability to interpret them and the desire to stand out through a targeted offering rather than a generic one. > 2004 The modular Enjoy system Experimentation with a modular design system for scrubbing machines took place. It was intended to simplify activity connected with use for the end user and to achieve low costs of ownership and great productivity with excellent value for money as well.
> 2011 Fimap Academy Awareness arose that the path of innovation could not concentrate on the machines alone, but that personnel skills had to develop as well. The Fimap Academy opened, a space for training every professional involved in the industry through specific programmes, from operators and site supervisors to business owners and commercial figures.
> 2006 The new headquarters and Italian Customized Cleaning globally The new 23,000 sq.m, headquarters is inaugurated, a sign of the strong growth that in just a few years has taken the Fimap brand beyond national borders, to the point where 70% of production is exported. Rapidly winning over foreign markets drove a desire to stress the value of a product designed and made in Italy. This was summed up in the new Pulito Italiano Personalizzato (Italian Customized Cleaning) slogan.
> 2012 The first micro-ride-on scrubbing machine is born Fimap launched Mxr, the micro rider, a compact ride-on floor scrubbing machine that operates in the same spaces where walk-behind models are normally used. Its particular design earned it the “red dot award: product design 2013”. > 2013 Fimap reinvents the sweeping machine The first hybrid-power model is unveiled, the FSR Hybrid sweeping machine. It’s a small ride-on, where the autonomy of the petrol engine meets the clean energy of battery power, for a total autonomy of up to 7 hours.
Arrival of the Genie of small spaces Genie is the smallest professional scrubbing machine, designed to replace manual, bucket and mop systems and mechanize the cleaning of spaces under 1000 m². With Genie, Fimap effectively created a new market segment.
SUSTAINABILITY REPORT 2025
10
> INTRODUCING OURSELVES
> 2014 The FLOBOT project The European Union financed a project to create an autonomous scrubbing machine. The project was entrusted to a pool of specialists involving universities, users and software developers, where Fimap represented the machine’s designer and manufacturer. It ended with the product presentation in 2017.
> 2022 The new logistics center A large digitalized logistics centre came into operation next to the main site, enabling optimization of the warehouse processes connected with production and distribution. It will help Fimap’s network of partners to boost sales and aftersales activity with a responsive service that can operate in advance and is ready to act rapidly when required.
> 2015 The age of lithium Fimap defied the natural laws of scrubbing machine through the introduction of lithium power supply. Rapid partial charging enabled a switch from single daily operation to constant machine availability. The first lithium-powered models were the smaller ones, perfect for capitalizing on brief operations carried out several times a day. Year by year, the technology was also extended to the larger models.
The age of robots: CB-1 CB-1 is Fimap’s autonomous technology designed to handle routine cleaning of large floor surfaces, including high-traffic ones, so that specialized staff can attend to more skilled jobs. > 2023 ISO 14064-1:2018 Fimap accounts for its organisation-level greenhouse gas emissions in accordance with the international standard ISO 14064-1:2018, enabling it to communicate to stakeholders its commitment to managing negative impacts through targeted and meaningful projects.
> 2016 Orbital Technology Fimap introduces orbital technology for single-disc and scrubbing machines, thus enhancing cleaning performance, improving manoeuvrability and making the machine extremely versatile for a wide range of applications.
The new sustainability technologies Two major innovations add new impetus to the increasingly sustainable product profile. AQUÆ® technology, which makes it possible to wash without detergent with scrubbing machines by exploiting the chlorides already present in the water, and recycled plastics, integrated in almost all product lines and certified ReMade in Italy.
> 2018 FFM - Fimap Fleet Management Fimap proposed a telemetry system that collects data from machines in use and converts it into invaluable information that can be consulted in real time using an app. FFM provides customers with a complete overview of a machine at work, helping to coordinate use, control consumption, optimize times and reduce costs.
The evolution of the product range With new technologies and continuous product updates, product lines are developed with ecological features that are almost unique on the market. This is the case with the EMx scrubbing machine and the FSR7 sweeping machine, featuring recyclable plastics, HEPA filters, CO2 monitoring, lithium-ion batteries and, in the case of the EMx, also AQUÆ® technology for detergent-free cleaning.
> 2019 The first ISO 14067:2018 certified scrubbing machine range in the world Over the years, Fimap has equipped its scrubbing machines with innovations that have led to increasingly scientific efficiency control. Its effective value in reducing the impact of climate change was finally recognized through international certification.
> 2024 The update of the sweeping machine range continues with the FSR8 The features of the Performance range of floor scrubbing machines have now been extended to sweeping machines. This is not merely a restyling exercise, but reflects our commitment to offering models that meet current requirements. These machines exchange data with the FFM telemetry system, are easy to use, feature a digital display and an accessible design, and can be customised through different versions and optional equipment. As a result, the FSR8 is the most advanced sweeper in the range and features automatic high-dump emptying.
> 2020 Sanitizer and Disinfector Technology While the world slowed owing to the Covid-19 pandemic, Fimap once again proved itself responsive and prepared: in record time, it developed and released a line of surface sanitization machines that allow rapid and effective operation. > 2021 Orbitizer Orbital technology was exploited to produce the smallest professional machine for bringing effective mechanical cleaning to previously inaccessible spaces. It’s a revolution in vehicle cleaning.
> 2025 V1: maximum innovation, minimum space requirements The historic square metre challenge continues. A new professional upright scrubbing machine has been launched, designed to provide professionals with an effective tool for cleaning smaller spaces, whilst remaining just as powerful as traditional models. Weightless technology makes it easy to handle and safeguards operator ergonomics, as documented in a specific study.
SUSTAINABILITY REPORT 2025
11
WE DISTRIBUTE ACROSS 82 COUNTRIES AROUND THE WORLD FIMAP IN THE WORLD
THE COMPANY’S MISSION
Over the years, the Fimap network has consolidated exports of our products to 82 countries worldwide. Our main commercial relationships are supported by a large network of foreign operators, qualified managers who follow the various markets on which Fimap sells its machines.
Every day our products are used all over the world to keep common areas clean, passing before the eyes of many people. We design them with the utmost care and dedication, so that they can be identified as a symbol of trust and quality. To do this we pursue strategies that involve both our internal and external activities, and that become part of a code that gives value to relationships, to the contribution of all collaborators and to the environment.
In particular, the commercial office of Fimap France is constantly expanding, by reinforcing reciprocal collaboration and strengthening a network of exclusive regional dealers to meet demand in a targeted, uniform manner throughout the country.
We respect our employees, their freedom and their rights, and we are committed to create a positive work environment where growth and continuous improvement are fostered. The Quality, Environment and Safety management processes are certified according to the respective international standards and making them more and more efficient it is among our priorities. Our company policy defines our priorities and the next goals we are devoted to improve.
SUSTAINABILITY REPORT 2025
12
> INTRODUCING OURSELVES
OUR VALUES
> Innovation We believe in innovation as a concrete means to improve our product performance, enabling high cleaning standards to be achieved with lower resource consumption.
Fimap core values are those principles that drive company choices, define goals and describe the professional commitment towards our customers.
> Customer Customer satisfaction is the driving force behind our growth. > Environment Through technological innovation, we promote a more efficient use of resources and the continuous improvement of production processes from an environmental perspective. > Quality We want to gain the trust of our customers with the quality of our products.
SUSTAINABILITY REPORT 2025
13
Fimap S.p.A. is a private limited company, with single member. It is owned by Comac S.p.A., of which Fimap is a subsidiary.
> Composition of the Board of Directors • • • •
Its system of organization comprises the Board of Directors and Board of Statutory Auditors. The Board of Directors is vested with the broadest powers for the ordinary and extraordinary management of the company. The highest governance body ensures that the company’s mission is understood and applied in line with the values that guide operations. Alongside it, the Board of Statutory Auditors is the supervisory body that guarantees the lawfulness and consistency of the actions taken.
Chair of the BoD - Giancarlo Ruffo Managing Director - Massimiliano Ruffo Board Member - Odila Tomezzoli Board Member - Giampaolo Ruffo
The Board of Statutory Auditors, which is required by law, performs its function as a supervisory body by overseeing Fimap’s activities and comprises three statutory auditors and two substitute auditors.
With respect to workplace health and safety and environmental protection, a team has been assembled within the company that deals with supporting the company with all issues. Some members of the same team work together with the social performance team that addresses Fimap’s ethical issues. With respect to environmental sustainability, on the other hand, a specific area was established, the head of which manages and coordinates all related activities, in line with the company’s goals.
SUSTAINABILITY REPORT 2025
14
> INTRODUCING OURSELVES
GOVERNANCE AND COMPLIANCE This is the organizational chart for the company functions of Fimap S.p.A. as at 31/12/2025.
BOARD OF DIRECTORS Employer CDA CHIEF EXECUTIVE OFFICER GENERAL MANAGER CEO ENVIRONMENTAL AND SAFETY QUALITY SYSTEM
MANAGEMENT SECRETARY SEG
QAS HUMAN RESOURCES
FINANCE AND CONTROL
HR
CFO
INFORMATION & TECHNOLOGY
HEALTH AND SAFETY MANAGER
SOCIAL PERFORMANCE TEAM (SOCIAL COMMITTEE) SPT
CIO RSP
WORKERS’ SAFETY REPRESENTATIVE RIS
COMPANY PHYSICIAN
ENVIRONMENTAL SUSTAINABILITY
MC
CSO
The Code also envisages an anonymous whistle-blowing mechanism: employees may use the notification box in the canteen to report any concerns or actual or suspected code violations.
We are also aware of the importance of building and cultivating relationships of trust with customers and suppliers through appropriate conduct, in observance of internal regulations and the law. We share the values that guide our daily business activities and all the related business relationships through our Code of Conduct. It contains all the fundamental principles that every employee and representative of Fimap must observe, formally stating their acceptance of the Code of Conduct. These principles cover various specific aspects, which are central to appropriate business conduct.
There is also a dedicated e-mail inbox (whistleblowing.odv@ fimap.com - spt@fimap.com) and flow of operation as envisaged by regulations and summarized in the working papers of the Supervisory Body for compliance with Law 231 and in the company Code of Conduct.
SUSTAINABILITY REPORT 2025
15
RESEARCH AND DEVELOPMENT
> Autonomous scrubbing machines Fimap’s autonomous technology helps professionals to optimize cleaning in large spaces and increase productivity. While CB-1 carries out the most simple, time-consuming and repetitive task, of cleaning large surfaces, specialized staff can devote their time to more skilled jobs, enabling the company to offer a higher-quality service.
Every Fimap machine is born with the aim of bringing something that was not there before, to reach new possibilities of use and enhance the advantages of professional cleaning. We carefully analyse the market, to identify new applications and new segments for professional machines, changing the traditional cleaning methods to raise the levels of sanitization of the environments, offer more productivity, reduce costs for our customers, reduce the use of resources and make cleaning easier and more effective.
SUSTAINABILITY REPORT 2025
16
> INTRODUCING OURSELVES
> Performance scrubbing machines Range with high technological content, inspired by a philosophy built on 7 basic principles: strength, power, safety, simplicity, sustainability, configurability and connectivity. These principles turn into essential characteristics for a new era of professional cleaning, with more control over results and more attention to the environment. It’s the first range of scrubbing machines in the world to have achieved CFP – Systematic Approach certification, in accordance with UNI EN ISO 14067:2018. Cutting-edge technology enables advanced performance management, allowing for the control of emissions, water consumption and energy consumption, thanks to FFM – Fimap Fleet Management. They are designed to maintain effectiveness and efficiency over time and guarantee a high residual value, potentially reducing the costs of switching to a new model.
>
Sweeper-scrubber machines The performance of two machines in a single solution. GMG Combinata combines the strength of a real sweeping machine with the power of a large scrubbing machine, enabling the work of two machines to be completed using just one.
> Original scrubbing machines Created to offer the perfect balance of reliability and affordability. The wide range allows every type of environment to be accommodated, from small businesses to large industrial sites. Along with good results, the main goals are still reduced work times, low costs of ownership, consumption optimization, increased work efficiency and no waste resources.
SUSTAINABILITY REPORT 2025
17
> Product range
AUTONOMOUS scrubbing machines
Scrubbing machine PERFORMANCE
Sweeping-scrubbing machines
ORIGINAL scrubbing machines
Sweeping machines
Vacuum cleaners
Wet & dry vacuum cleaners
Spray-extraction cleaners
Single disc machines
SUSTAINABILITY REPORT 2025
18
> INTRODUCING OURSELVES
> Sweeping machines The range presents a variety of effective models for the collection of dust and dirt for both indoor and outdoor areas. Every sweeping machine has unique characteristics that make the activity simple and convenient for users.
> Spray-extraction cleaners Injection-extraction models ideal for the deep cleaning and removal of stains from textile surfaces, upholstery, linings and carpet floors. Solutions for both small and large surfaces are on offer.
> Vacuum cleaners Commercial vacuum cleaners that guarantee performance and efficiency. They’re versatile and packed with accessories for meeting various cleaning needs. There are models with HEPA filters to filter particulates and powered by lithium batteries for greater mobility without the limitation of a cable.
> Single disc machines They are powerful and reliable, able to deal with all kinds of operations on hard, vinyl and wooden floors, returning lustre and cleanliness to the surfaces. The most recent is the small Orbitizer, powered by lithium batteries, perfect for cleaning even the tightest of spaces, like floors of vehicles, quickly and professionally.
> Wet & dry vacuum cleaners Fimap’s range of wet & dry vacuum cleaners is made up of powerful models, also suited to demanding applications. They all feature trolleys to ensure the utmost comfort during use and movement. The accessories provided as standard and the optionals available allow the widest possible range of dirt conditions to be resolved.
SUSTAINABILITY REPORT 2025
19
PRODUCT RANGE PERFORMANCE LINE SCRUBBING MACHINES
AUTONOMOUS SCRUBBING MACHINE
CB-1
Genie XS
SWEEPING-SCRUBBING MACHINES
GL
V1
GxL
iMx
JMx
EMx
Maxima
ORIGINAL LINE SCRUBBING MACHINES
GMG Combinata
FIMOP
Genie E
Genie B
Genie Bs
My16
MMx
SWEEPING MACHINES
Broom
FSR Hybrid
FSR7
FV9+
FV9+ B
FV-CART
FV P65 WDM S
FV P65 WDB
FSR B
FSW5
FSM
FSR8
VACUUM CLEANERS
NANO
FV15.1
UP35
WET & DRY VACUUM CLEANERS
FV20.1 WD
FV P30.1 WD
FV30
FV60
FV80
SUSTAINABILITY REPORT 2025
20
FV A30.1 WD
FV A65 WDM S
FV A75 WDB
FV XP110 WD
> INTRODUCING OURSELVES
BMg
MxL
Mxr
Magna
MMg
Mr
FS80-90-110 B/D/Bifuel
Magna 85/100
FS100-120 B/D/Bifuel
SPRAY-EXTRACTION CLEANERS
FE P35.1 WD
FE18
FE A65.2 DP
FB45
SINGLE DISC MACHINES
FM43
ORBITIZER
FM43 TP Orbital
FM50 Orbital
FM1500 V
SUSTAINABILITY REPORT 2025
21
MG
SMg
GMG/GMG ROAD
THE SECTORS WHERE WE OPERATE
CLEANING CONTRACTORS
TRANSPORT
INDUSTRY
COMMERCIAL
SUSTAINABILITY REPORT 2025
22
RESIDENTIAL
HEALTH
HO.RE.CA
> INTRODUCING OURSELVES
> Training courses We offer training to cleaning operators to ensure safe operation, better results, reduced consumption and lower operating costs. Furthermore, the Fimap Academy also organises courses for all professional roles within the sector, along with specialised courses. > Digital fleet management Fleets are digitalised to collect data and information in order to monitor location, usage patterns, performance, consumption and environmental impact, for each machine, the entire fleet, each site or each work shift. > Authorized workshop network Through a network developed worldwide, we train the technicians from authorised service centres so that they acquire in-depth knowledge of the machines, and full expertise in the management of routine and extraordinary maintenance. > Maintenance and repair A comprehensive support service, accompanying the product to offer a long-lasting cleaning experience. > Original spare parts Our spare parts are available immediately for quick replacements thanks to the distribution centre which delivers to our authorised workshops around the world.
SERVICES > Consulting and design We put our many years of experience at the service of our customers to guarantee efficient results according to the specific sector and use envisaged for our machines. > Configuration We offer tailor-made solutions to build customised fleets that are appropriate for every requirement. > Hire or purchase + maintenance Also, we offer our products through a range of solutions, ensuring flexibility of choice while providing inspections and support services for customers who purchase our machines. > Setup We set up the machine according to the needs of the customer, so as to increase productivity and achieve cost savings.
SUSTAINABILITY REPORT 2025
23
THE APPROACH TO SUSTAINABILITY Transforming intuitions, creativity and innovation into successful quality products.
STAKEHOLDER ENGAGEMENT
We decided to involve this method of active stakeholder engagement to investigate the topics proposed in the survey in depth: the value added of this method is in-depth qualitative analysis, which provides subjective data and enables an opportunity for open exchange of information with the affected party. It’s an opportunity that allowed us to identify a great deal of agreement with respect to the key priorities that a leading company in this sector must manage.
To carry out the materiality analysis, Fimap performed exhaustive analysis of its own sustainability context, taking into account its own commercial relations as well as including our stakeholders, both internal and external. Stakeholder engagement represents a particularly fundamental element of Fimap’s Sustainability Report, essential for gathering input to configure the materiality analysis correctly. Stakeholders were initially consulted through a survey, before proceeding to a number of direct interviews.
SUSTAINABILITY REPORT 2025
24
> THE APPROACH TO SUSTAINABILITY
T
STAKEHOLDER CATEGORIES
ENGAGEMENT ACTIVITIES
CUSTOMERS
Periodic meetings with commercial managers Trade fairs Technical assistance Specific training Materiality survey
SUPPLIERS
Meetings Materiality survey Periodic visits
EMPLOYEES
Feedback interviews Meetings with management Anonymous reports Materiality survey Welfare Training plans
TRANSPORT COMPANIES
Materiality survey
BANKS
Materiality survey
PRESS OFFICERS
Materiality survey
TRADE ASSOCIATIONS1
Materiality survey
LOCAL ORGANIZATIONS, SCHOOLS, INSTITUTIONS
Materiality survey
EXTERNAL CONSULTANTS
Materiality survey
BENEFIT CORPORATIONS
Materiality survey
1 * Fimap is a member of: AFIDAMP www.afidamp.it - EUNITED www.eu-nited.net - CONFINDUSTRIA VERONA www.confindustria.verona.it SUSTAINABILITY REPORT 2025
25
4,2
Customer relations G5 4,0 G6 Research and Development
Health and safety S2
Social supplier assessment G4
Emissions Employment Transparency 3,8
S5
External communication of commitments
Nondiscrimination
S3
S10
Optimisation of costs and resources
E4 Waste
S11
Water E2
E1 S4
S8
Equal opportunities
G7
Local economic impact
4,4
G3
4,6
4,8
E
ENVIRONMENTAL RESPONSIBILITY
S
SOCIAL RESPONSIBILITY
G
GOVERNANCE
MATERIALITY ANALYSIS
G1 Economic performance
Energy
Economic sustainability G2 of work
Ethics and integrity
4,2
E3 S1
Training
5,0
The Global Reporting Initiative (GRI) has proposed materiality as the starting point for bringing reporting more closely in line with stakeholder expectations. It’s a fundamental stage in the stakeholder engagement process, because it allows the perspectives that an organization’s key stakeholders consider material to be explored, so that they are involved in defining company strategies and priorities to be achieved, accurately identifying critical concerns and opportunities.
Materiality analysis is a fundamental stage with the purpose of understanding the priority economic, social and environmental impacts perceived by Fimap’s stakeholders.
SUSTAINABILITY REPORT 2025
26
> THE APPROACH TO SUSTAINABILITY
FIMAP S.P.A.’S MATERIAL TOPICS
IMPACT OF FIMAP (POSITIVE AND NEGATIVE)
Research and Development
- Research into new low-impact raw materials - Research budget allocation - Eco-design of products - Competitive market benefits
Customer relations
- Consolidating relations - Attracting potential new customers - Deterioration of relations in cases of bad management of relationships and the customer experience
Social supplier assessment
- Control of chain - Meeting legal requirements - Obtaining supply chain certification - Potential episodes of exploitation or non-compliance in the upstream supply chain
Training
- Professional employee growth and development - Promoting the abilities of individuals - Skills upgrading - Allocation of economic resources to training - Attracting potential customers thanks to external training
Economic performance
- Value creation - Spending on local suppliers
Health and safety
- Workplace injuries - Occupational diseases - Reduction in absenteeism due to illness or injury - Increase in injuries due to incorrect management - Reputational risks
Energy
- Atmospheric emissions associated with energy consumption - Use of renewable energy - Energy efficiency - Increased energy costs
Equal opportunities
- Creating the best work environment - Reputational and image risks
Emissions
- Quantifying baseline emissions - Avoiding greenwashing - Atmospheric pollution - Reputational and image risks
Employment
- Creating the best work environment - Employee safety and stability - Attracting new resources - Reputational and image risks
Transparency
- Consolidating relations - Non-compliance
Economic sustainability of work
- Spending on local suppliers - Acquiring market share
Optimization of costs and resources
- Developing innovative technologies for enhancing product efficiency
Economic impact on the area
- Spending on local suppliers
Water
- Water consumption for production purposes - Waste management for our machines - Optimizing water use in machinery
Waste
- Reduced waste quantity - Penalties for incorrect waste management
External communication of commitments
- Increasing trust - Attracting capital
Ethics and integrity
- Promoting company values - Contractual agreements - Non-compliance
Non-discrimination
- Creating the best work environment - Promoting a better internal culture - Reputational and image risks
SUSTAINABILITY REPORT 2025
27
We are helping to achieve the United Nations’ Sustainable Development Goals (SDGs) through initiatives, investments and solutions that combine innovation, environmental responsibility and a focus on people.
SUSTAINABILITY REPORT 2025
28
> THE APPROACH TO SUSTAINABILITY
SUSTAINABILITY GOALS AND COMMITMENTS FIMAP’S SDGs
Goals
Our actions
Quality education
Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all
Fimap Academy ∙ It’s addressed to all figures and at all levels in the sector, from retailers and contractors to technicians and users, and offers specialized training courses to explore the various issues involved in mechanized cleaning in depth, improving individual professional abilities.
Clean water and sanitation
Ensure availability and sustainable management of water and sanitation for all
Technologies for saving water and reducing detergent use2 ∙ Various technologies are available for reducing water consumption, use of detergents (FSS – Eco Mode - AQUÆ®) and recycling cleaning solution (FLR). ∙ The most advanced models can further limit consumption and avoid waste thanks to zone programs, through which the use of resources is dosed in advance according to the real needs on site.
Affordable and clean energy
Ensure access to affordable, reliable, sustainable and modern energy for all
Technologies for optimizing and reducing use of energy resources ∙ Our machines are equipped with solutions that reduce energy consumption during use (Eco Mode3, FES4), high-efficiency battery chargers and the option of choosing lithium-ion batteries instead of conventional batteries. Solar panels ∙ We’ve invested in creating an extensive photovoltaic system located on the new logistics center, thanks to which we can integrate energy supply from renewable sources.
Business, innovation and infrastructure
Building a resilient infrastructure and promoting innovation and fair, responsible and sustainable industrialization
LED lighting installation ∙ With the aim of reducing energy consumption, the switch to LED lighting (which began in 2018) has so far resulted in savings of more than 11,000 kWh
Reducing inequalities
Reducing inequality within and between nations
Partnership with the Più di un Sogno Foundation ∙ We support the Più di un Sogno Foundation, which promotes the social and occupational integration of people with intellectual disabilities. The social enterprise project places young people in jobs, providing them with the tools to integrate into society and embark on a path of professional fulfillment.
Responsible consumption and production
Ensure sustainable consumption and production patterns
Recyclable and recycled materials ∙ We reduce the impact of materials on the environment by integrating ReMade in Italy certified recycled plastics into our production. We provide our customers with a Recyclability Manual listing all the materials used, together with instructions for their correct disposal. Certified procedures ∙ The internal procedures are assessed regularly in accordance with the requirements for the renewal of ISO 14001:2015 certification
Climate action
Take urgent action to combat climate change and its impacts
Fimap services and technologies ∙ Our continuous monitoring technologies (FFM) enable us to identify resources wastage (water, detergent, energy) whilst the machines are in use, and our consultancy and training services help customers to manage this. Fimap method and Carbon Footprint Systematic Approach ∙ The strategy adopted, which combines product and services and which enabled ISO 14067:2018 certification, makes an approach to cleaning that promotes the protection of resources possible. Reducing organization greenhouse gas emissions ∙ Establishment of a GHG inventory in accordance with the requirements of ISO 14064-1:2018, with a commitment to pursue company-wide emission control and reduction procedures.
2 For further information, see page 42 3 Up to -61%. Calculation carried out internally 4 Up to -35%. Calculation carried out internally
SUSTAINABILITY REPORT 2025
29
OUR CERTIFICATIONS
Fimap has certified the Quality, Environment and Safety management systems according to international standards, thus declaring its commitment towards a responsible and transparent production. Further recognized certifications attest to our commitment in all areas of sustainability: from the environment to people and company ethics, we can offer certified evidence of our achievements.
Certifications are an incentive to keep improving processes and become an important tool to spread with all our stakeholders how much we care about our work.
> Safety – ISO 45001:2018 > Quality – ISO 9001:2015 Highlights the active commitment to the An organisational model based protection of workers’ health, via specific on process management procedures, investments and and quality management principles, continuous training. which are essential for sound corporate governance.
SUSTAINABILITY REPORT 2025
30
> Environment – ISO 14001:2015 The official recognition allowing the environmental impact of the business to be kept under control, with an ongoing commitment to reduce that impact.
> THE APPROACH TO SUSTAINABILITY
> SA 8000 It is the most widely adopted standard worldwide addressing the main international agreements on human, labour and children’s rights. At Fimap we foster a strategy of growth which also involves the people who work with us, protecting their rights and guaranteeing a workplace which respects their professionalism.
> EUnited Cleaning Scrubber Dryer Performance The EUnited Cleaning scrubbing machine performance label has been developed by Europe’s leading cleaning machine producers and is based on the TS 35000 Technical Specification and international IEC/EN 62885-9 standard, both documents in force. Testing is used to label and identify scrubbing machines with high cleaning efficiency that use less water and energy.
> ISO 14067:2018 The latest-generation scrubbing machines have obtained CFP – Systematic Approach certification of the procedure for calculating the quantity of CO2e emitted over the entire life cycle. This means that we are able to provide real data that describes the actual climate impact of our scrubbing machines per operating hour.
> ReMade in Italy Plastic is the most commonly used material in the production of cleaning machines. In an effort to reduce its impact on the environment, Fimap has launched a project to recover waste plastic and reuse it, transforming it from waste into a resource. Entrepreneurship rewarded with ReMade in Italy certification,which recognizes the value of the product within a circular economy model.
> ISO 14064-1:2018 The standard defines the requirements and guidelines for quantifying and reporting GHG emissions at the company level, allowing the company to identify its CFO - Carbon Footprint of Organization. It fosters the development of projects to reduce emissions, enabling the implementation of targeted programs based on certified data.
> ECOVADIS EcoVadis sustainability assessment awarded Fimap a Bronze Medal for its environmental, social and ethical performance. Company performance was assessed according to shared international standards.
SUSTAINABILITY REPORT 2025
31
STRATEGIC PLAN At the same time, we will continue on our path towards decarbonisation, promoting greater use of raw materials with a low environmental impact.
With a view to integrating the principles of sustainability into our development strategies and creating long-term value, we have established a series of objectives and initiatives that will guide our path towards improvement over the coming years, drawing up a three-year Strategic Sustainability Plan .
To this end, by the end of 2026, we will analyse the materials used in our production processes, gradually reducing our use of virgin raw materials, and by the end of 2027, we will carry out assessments on the recyclability of our machinery and its life cycle, in order to identify design solutions and alternative materials capable of reducing the environmental footprint of our products.
The actions identified are the result of an analysis of the environmental, social and governance issues that are most relevant to our company and our stakeholders, and represent a concrete commitment to responsible and sustainable growth.
CLIMATE CHANGE
POLLUTION
Our goal is to strengthen our contribution to climate change mitigation through a process of gradual improvement in energy efficiency and a reduction in the emissions generated by our production activities.
To help prevent pollution, we are committed to reducing the generation of industrial waste and promoting an increasingly responsible use of packaging materials.
By 2027, we plan to optimise energy use in our production processes by implementing energy consumption management and monitoring systems and gradually increasing the use of energy from renewable sources, whilst gradually reducing the proportion of energy from non-renewable sources in our energy supply mix.
We also intend to tighten our supplier selection criteria, giving priority to partners who use recycled and recyclable materials by the end of 2026, as well as developing initiatives aimed at gradually reducing non-recycled or non-recyclable packaging, promoting the adoption of more sustainable solutions throughout the entire supply chain by the end of 2027.
SUSTAINABILITY REPORT 2025
32
> STRATEGIC PLAN
WATER AND MARINE RESOURCES
OWN WORKFORCE
With regard to water resources, the company has established an improvement programme designed to increase the efficiency of its machinery through an approach based on data collection and analysis.
The empowerment of our people is one of the cornerstones of our development strategy. We are committed to promoting an inclusive and safe working environment focused on professional growth, strengthening equal opportunities policies and ensuring working conditions that are increasingly fair and respectful of diversity. To this end, we will develop awareness-raising initiatives on the issues of gender equality and inclusion, review our staff recruitment and management processes, and gradually introduce procedures that are consistent with the principles of gender equality certification.
From 2025 onwards, the goal has been to promote the wider adoption of the telemetry system already available on the machines, thereby increasing the number of machines capable of monitoring operating parameters whilst in use at the customer’s premises.
We are also dedicated to promoting job stability through policies aimed at increasing the number of permanent contracts and strengthening the retention of skills, by developing our human capital through career development pathways and incentive schemes.
In 2026, the telemetry system’s functionality is set to be enhanced, with the aim of making it more accessible and effective in collecting information on water and energy consumption. At the same time, the data collected in the field will be analysed, tests will be carried out in accordance with technical specification TS 35005, and a structured testing plan will be drawn up with a view to gathering data that can be used to assess the performance of the new models.
Training will continue to be a key tool for skills development. Specifically, we will enhance our training programmes with content focused on sustainability, fostering partnerships with universities, schools and training organisations, with a view to promoting the continuous development of skills.
The results obtained will form the basis for setting targets for reducing water consumption and for the redesign of the machinery, scheduled for 2027, with a view to improving its efficiency and ensuring that its performance is in line with developments in the relevant technical regulations.
Particular attention will also be paid to health and safety at work, through initiatives aimed at promoting the wellbeing of our staff and to strengthening a culture of prevention, including through direct involvement of employees in promoting safe behaviour.
CIRCULAR ECONOMY The circular economy is one of the key elements of our sustainability strategy. Our goal is to optimise the use of natural resources, reduce waste and extend the life cycle of our machinery through new business models and services.
Finally, we intend to strengthen internal and external communication on sustainability issues, fostering greater awareness of our strategic objectives and the results achieved through dedicated communication tools and opportunities for dialogue with stakeholders. At the same time, we will continue to consolidate our ethical culture by monitoring the effectiveness of the whistleblowing system, updating the Code of Ethics and promoting training initiatives designed to foster the principles of integrity, transparency and accountability within our organisation and throughout the entire value chain.
With this in mind, by 2027 we intend to develop solutions based on the ‘pay-per-use’ model, integrated with strategies for recovering end-of-life products and retaining their value. We will also promote programmes for the collection, refurbishment and reintroduction onto the market of machinery, supported by environmental analyses that enable us to assess the benefits of adopting an approach that is increasingly geared towards the circular economy.
SUSTAINABILITY REPORT 2025
33
THE CREATION OF VALUE5
Our collaboration with suppliers that follow similar development ideas and principles is a key element for guaranteeing a supply chain that is increasingly responsible and mindful of sustainability issues. Working with reliable suppliers, we can offer our customers high-quality products and services, while maintaining a commitment to company ethics and compliance with environmental and social standards at the same time.
Although the machinery manufacturing sector has experienced slight downturns, as have affected most companies operating in the Italian market, during 2025, the company followed the national trend, with an increase in profitability in some parts of the world and a decrease in others. It faced numerous challenges related to uncertain raw material costs and supply difficulties.
We aim to maintain open dialogue with our suppliers, promoting collaboration based on transparency, innovation and continuous improvement. Together, we are committed to working to develop alternatives that focus on the efficient use of detergent solutions and energy, as well as on raising awareness of our emissions, in order to tackle current and future challenges and make a positive impact on the communities in which we operate. We have adopted specific supplier assessment criteria and are pleased to confirm that 100% of the 25 suppliers involved meet our quality and sustainability requirements. In particular, we are keen to stress that no case of suppliers with significant negative social impact was identified. In addition, thanks to the collection of data and information for conducting the materiality analysis, we identified that approximately 40% of our spending on suppliers is made in the
Generally speaking, the latest year should be considered as positive overall in terms of Fimap’s performance, despite the loss of profitability mentioned. The company succeeded in maintaining its market share, and in certain geographical areas even increased it.
OUR SUPPLY CHAIN AND THE IMPACT ON THE AREA GRI 414 The supply chain is a fundamental element for our company. We pay great attention to its management, recognizing the importance of collaborating with professional, reliable suppliers.
5 For further information on the company’s economic performance and financial position, please refer to Fimap’s annual financial statements as at 31 December 2025. SUSTAINABILITY REPORT 2025
34
> GOVERNANCE AND ECONOMIC VALUE
GOVERNANCE AND ECONOMIC VALUE Taking care of relations and the local area
three performance categories (high, medium, basic), revealing a generally mixed picture: the social area demonstrated the best performance, followed by governance, whilst the environmental area showed the greatest scope for improvement. On the basis of this evidence, FIMAP intends to strengthen its ESG monitoring throughout the supply chain by incorporating sustainability criteria into supplier selection and qualification processes, as well as by promoting mentoring programmes and continuous improvement, particularly for partners with less structured sustainability performance.
province of Verona. The figure highlights our commitment to support the area in which we operate. We are proud to contribute to the local economy and promote the development of businesses in our province through our supplier relations. We will continue to dedicate the utmost attention to supply chain management in order to guarantee the quality and reliability of our activities.
SUPPLIER ANALYSIS In line with the action points set out in the Three-Year Sustainability Plan, launched in 2025, FIMAP has launched a structured ESG analysis of its suppliers during the financial year, involving 19 partners selected on the basis of their strategic relevance.
Percentage breakdown of suppliers’ ESG scores by area
35%
The initiative was based on a questionnaire developed in accordance with the requirements of the Voluntary Sustainability Reporting Standards (VSME), organised into three thematic areas – environmental, social and governance – with the aim of objectively and comparably assessing the level of sustainability maturity within the supply chain. The gathering of information from suppliers began in 2025, whilst the analysis of the results was completed in the early months of 2026, with the publication of the corresponding analysis report. The results made it possible to classify suppliers into
40%
25%
Social
SUSTAINABILITY REPORT 2025
35
Governance
Environmental
COLLABORATING WITH CUSTOMERS AND SUPPLIERS: THE VALUE OF PARTNERSHIP
By taking part in trade fairs, we can create an environment of mutual exchange of knowledge and information with current and potential customers. This allows us to better understand their needs, identify new development opportunities and consolidate their trust and loyalty towards us. We will continue to invest in these appointments because we believe that they are a fundamental tool for maintaining a close, lasting relationship with our stakeholders, allowing us to remain at the cutting edge in our sector and to offer ever more innovative and suitable solutions for their needs.
Our company assigns great value to relations with stakeholders: we are aware that customers and suppliers are our main source of inspiration, and drive our success. For this reason, we are committed to valuing and constantly building up our relationship with them.
These events offer the opportunity to bring together people from different parts of the world, creating an environment for networking and exchanging ideas that is difficult to reproduce virtually. The chance to interact with customers and suppliers face to face allows us to establish deeper and more significant connections, promoting reciprocal trust and building long-term relations.
One of the initiatives that allows us to strengthen these relations is active participation in trade fairs. Attending these important events offers us a unique opportunity to make direct contact with our customers, listen to their needs and provide them with customized solutions. During these exhibitions, we have the chance to present our products and services, illustrate our skills and share our experience with a qualified public.
SUSTAINABILITY REPORT 2025
36
> GOVERNANCE AND ECONOMIC VALUE
• ISSA Pulire - ITALY International exhibition of production and technologies for environmental hygiene activities, based in Milan.
> Trade fairs in our sector • Interclean - NETHERLANDS The world’s leading cleaning and hygiene trade show, based in Amsterdam.
• CMS – BERLIN An international trade fair dedicated to the most advanced and high-tech solutions for professional cleaning management.
• Europropre - FRANCE The hygiene, cleanliness and multiservices trade show for companies, industries and communities, based in Paris.
SUSTAINABILITY REPORT 2025
37
THE LOGISTICS CENTRE DIGITALISATION SPEEDS UP THE ORDERING PROCESS
MY_FIMAP
E-COMMERCE
24/7/365
4.0
WMS
TRACKING ORDERS
SHIPPING WITHIN 24 HOURS
TRANSPARENCY OF INFORMATION, TRACEABILITY AND SPEED
OPTIMIZING COSTS AND RESOURCES
In summary, resource optimisation is a key element of our business strategy, offering benefits in terms of both costs and the consumption of water, energy and detergent. We continue to develop technologies such as FFM to help customers monitor and reduce these resource consumptions. The logistics center resulted from a strong vision and major investment and allows us to keep the logistics service effectively under control, rationalizing and optimizing distribution management for the finished product. Without a shadow of doubt, this project indicates and drives the growth of the company, which demonstrates its responsive capacity in the face of market and production needs.
Reducing the costs of cleaning by optimizing the use and control of resources is one of the central goals that we have set for ourselves as a company: we are aware of the importance of managing our cleaning processes efficiently and using available resources responsibly. By implementing innovative strategies and technologies, we aim to maximise the efficiency of our cleaning operations. We invest in training our staff to ensure they are aware of best practices in cleaning, and that they use resources appropriately.
In light of the spread of new business models, characterized by e-commerce and online sales, it has proven increasingly important to organize the logistic aspects within the company itself. Through its logistics center, Fimap can rationalize and optimize supply chain management, from the raw materials to distribution of the finished product, through an efficient management and exchange system that can make the entire process as rapid as possible.
At the same time, we are committed to monitoring our processes, and we carry out analyses to identify areas for improvement and implement increasingly efficient solutions. As we’ll see later on in this document, we invest in assessing the environmental impact of our products. It’s a goal that actually contributes to environmental sustainability in addition to its economic benefits. By reducing the consumption of natural resources and limiting the environmental impact of our cleaning activities, we want to promote conservation of the environment and the wellbeing of the communities in which we operate.
This is made possible by digitization projects that modernize the warehouse from a 4.0 perspective and manage transportation methods, incoming and outgoing materials in the most efficient and effective way.
SUSTAINABILITY REPORT 2025
38
> GOVERNANCE AND ECONOMIC VALUE
CONVICTIONS AND FINES FOR CORRUPTION AND BRIBERY
OUR CORPORATE POLICY Every day our products are used all over the world to keep common areas clean, passing before the eyes of many people. We design them with the utmost care and dedication, so that they can be identified as a symbol of trust and quality. For this reason, we have established a Company Policy which implements strategies that involve both our internal and external activities, creating an overall framework that recognises the value of relationships, the contribution of all employees and the environment.
During 2025, we did not receive any convictions or fines for breaches of anti-corruption and anti-money laundering regulations. We continue to operate in accordance with the principles of legality, transparency and fairness in our dealings with all stakeholders.
REVENUE FROM CERTAIN SECTORS AND EXCLUSION FROM EU REFERENCE BENCHMARKS
As part of this policy, we ensure that the company behaves ethically with regard to our employees, their freedom and their rights, creating a working environment focused on growth and continuous improvement as part of a balanced approach. Our Quality, Environment and Health and Safety management systems are certified in accordance with the relevant international standards (ISO 9001, ISO 14001, ISO 45001, SA 8000, ISO 14067 and ISO 14064-1), and making them increasingly efficient is one of our priorities. Our company policy therefore serves to define our priorities and the next goals we are devoted to working towards, guiding the company’s day-to-day operations.
We do not operate in sectors relating to the manufacture of controversial weapons, the cultivation and production of tobacco, fossil fuels or the production of chemicals. Furthermore, in accordance with the criteria set out in Article 12(1) of Delegated Regulation (EU) 2020/1818, we declare that we are not excluded from any European Union benchmark aligned with the objectives of the Paris Agreement.
SUSTAINABILITY REPORT 2025
39
FIMAP FOR THE ENVIRONMENT
We are aware of the crucial importance of preserving the environment for future generations and firmly believe that businesses have a fundamental responsibility in mitigating the negative impact of their operations on the ecosystem.
Environmental sustainability is a guiding principle for Fimap’s decisions and shapes the way we design, manufacture and innovate. We recognise that protecting the environment is a shared responsibility and that businesses can play a key role in promoting more sustainable models of development, making a tangible contribution to reducing environmental impacts and ensuring the efficient use of resources.
In this era of growing environmental awareness, we have recognized the need to adopt company practices and policies that reflect our sustainability values. Every choice we make in this direction also has a positive impact on the costs of ownership in the long term. We are firmly convinced that nothing must go to waste and that every resource must be used to its full potential, both for the good of the environment and to benefit our customers.
This commitment translates into the development of technologies and solutions that improve the performance of cleaning operations whilst optimising the use of water, energy and detergents. In recognition of the fact that these resources are essential to the functioning of our products, we are working to ensure that they are used increasingly efficiently, reducing waste and promoting responsible use throughout the entire operational cycle.
In this chapter of our sustainability report, we want to share our key environmental commitments with you, not only to demonstrate our transparency, but also the concrete commitment we have made to reduce the environmental impact of our activities.
SUSTAINABILITY REPORT 2025
40
> ENVIRONMENT
ENVIRONMENT Let’s make cleaning more sustainable For us at Fimap, environmental sustainability is an aspect to promote in every one of our activities and at all points in the development of our products.
BIODIVERSITY
For Fimap, innovation and sustainability are closely linked. The solutions we develop are designed to combine high operational performance with more responsible resource management, delivering tangible benefits from both an environmental and an economic perspective.
We carry out our operations at two sites in Santa Maria di Zevio, which together cover an area of 33,400 m², of which 23,000 m² is accounted for by the main site and 10,400 m² by the second site.
We believe that every resource should be utilised to its full potential and that every decision geared towards sustainability represents an investment in the future. This is why we promote an approach based on continuous improvement, incorporating environmental criteria into product development and business processes, with the aim of creating lasting value for our customers, for the communities in which we operate and for future generations.
Of the total area occupied, 30,600 m² consists of sealed surfaces, whilst 2,800 m² are designated as natural areas within our premises (on-site).
In this chapter, we outline the approach adopted by Fimap to reduce the environmental impact of its operations, setting out our objectives, initiatives and the results achieved. Through transparent reporting, we share our commitment to a growth model that combines innovation, efficiency and environmental responsibility.
SUSTAINABILITY REPORT 2025
41
WATER During 2025, we withdrew a total of 7,603 m³ of water, all of which came from the water supply network. We did not withdraw any water from wells, watercourses or lakes, nor did we use rainwater or water supplied by other companies. All water withdrawals took place outside areas characterised by high water stress. Therefore, the volume of water withdrawn from areas subject to high water stress was 0 m³. We do not carry out any production processes that generate wastewater attributable to those processes; consequently, our net water consumption for 2025 is equal to the total withdrawal and amounts to 7,603 m³.
CHEMICAL-FREE CLEANING SOLUTION
CARBON FOOTPRINT SYSTEMATIC APPROACH ISO 14067:2018
-30%
Reducing the carbon footprint over the entire life cycle of the machine6
SOFTENED TAP WATER
ELECTROLYTIC REACTOR
HYPOCHLOROUS ACID SOLUTION REMOVAL 6 Calculation carried out internally using the EMx reference model SUSTAINABILITY REPORT 2025
42
SANITIZATION
> ENVIRONMENT
ADVANTAGES -100%
-100%
USE OF CHEMICAL DETERGENTS Avoids emissions caused by detergent production, transport and disposal. Eliminates plastic from bottles
OPERATOR TRAINING No training in detergent use and dosage
-97% MICROBIAL LOAD
7
-100% RISK FOR THE OPERATOR
Reduction of bacterial load on surfaces to which the solution is applied
No contact with chemicals
WATER RESOURCE MANAGEMENT
Thanks to the implementation of the FSS - Fimap Solution Saver technology, the water and detergent are dispensed separately: in this way, the machine uses only the necessary amount of water and the correct percentage of detergent according to the type of dirt to be removed, avoiding waste and the use of excessive amounts of solution which then can be difficult to remove.
We integrate innovative solutions to maximize efficient use of resources, with particular attention to water. We believe that every drop is precious, this principle guides our commitment to facing the challenge of sustainable water resource management. We therefore develop state-of-the-art products that allow conscious, reduced used of water resources. By implementing advanced technologies, like water recovery and recycling systems, we reduce waste to a minimum and maximize efficiency in the industrial cleaning and scrubbing process. Thanks to these solutions, out customers can achieve excellent results with reduced water consumption and actively contribute to conservation of water resources.
The FLR - Fimap Long Range water recycling system increases the productivity per operation, because the stops required for emptying and refilling the tanks are reduced and more square metres can be scrubbed using the same amount of detergent solution. his reduces water and detergent consumption per operation while increasing operator safety, as operators come into contact with the chemical product less frequently8.
Water withdrawal (megalitres)
AQUÆ® technology is the latest innovation that allows cleaning with water alone, without the use of chemical detergents. It uses the properties of the chlorine naturally present in water, which is activated and transformed into a hypochlorous acid solution, whose oxidizing action naturally dissolves dirt without the need for a detergent. It is a technology that is not only safer, but also more natural, eliminating all the environmental impact of detergents and the pollution of wastewater with surfactants.
9,0 8,0 7,0 6,0 5,0
Within the Company too, we are aware of and pay attention to how we use water. Although the water withdrawn by Fimap is not used for production activities, we have decided to implement internal policies to manage water consumption.
4,0 3,0
8,4
7,6
2024
2025
2,0 1,0
fresh water from surface water
7 International Journal of Environmental Research and Public Health Article Electrolyzed Hypochlorous Acid (HOCl) Aqueous Solution as Low-Impact and Eco-Friendly Agent for Floor Cleaning and Sanitation 8 Savings calculated over three recycling cycles – Compared with use without the FLR device SUSTAINABILITY REPORT 2025
43
Recycled plastic is used by Fimap for the tanks of scrubbing machines, the rotating parts of sweeping machines and the drums of vacuum cleaners for solids and liquids. The machines are characterized by their black colour, the only colour capable of giving uniformity to a material that, when recycled, is composed of polymers of different origins and therefore of different colours.
RECYCLED PLASTICS Working with its suppliers, Fimap has created from scratch a recycled material for its own exclusive use, certified “Second Life Plastic”, which guarantees the same robustness and reliability as virgin plastic. This was a bold and unprecedented initiative.
At the heart of the project is a re-evaluation of processes aimed at improving the resources used in production and limiting the use of new resources by reusing those already available. During 2025, Fimap saved 1,768 kg of virgin plastic.*
Entrepreneurship rewarded with ReMade in Italy certification, which acknowledges the value of the product within a circular economy model, the transparency of the process and its innovative footprint.
The aim is to participate in a change that protects the future and provides environmentally sustainable alternatives through more efficient dynamics that minimize waste and reduce emissions.
Recognized in Italy and throughout Europe, it certifies the amount of recycled material used, providing a considerable competitive advantage in tenders.
* ReMade in Italy certified calculation
In Italy, it fulfills the requirement of the CAM reward criteria on the presence of recycled parts for at least 15% of the total weight of the plastic, favouring the achievement of the best possible technical score on the machines.
SUSTAINABILITY REPORT 2025
44
> ENVIRONMENT
CARBON FOOTPRINT SYSTEMATIC APPROACH ISO 14067:2018
+30%
-17%
Up to RECYCLED MATERIAL PER MACHINE
Up to CARBON FOOTPRINT9
Plastic is the most commonly used material in the production of cleaning machines. In an effort to reduce its impact on the environment, Fimap has launched a project to recover waste plastic and reuse it, transforming it from waste into a resource.
CERTIFIED
CB-1
GL
GxL
BMg
Genie
FSR
iMx
JMx
Magna
MMg
My16
FSR7
EMx
MMx
Maxima
MG
Mxr
FSR8
FV30
9 Compared with the range without recycled plastic SUSTAINABILITY REPORT 2025
45
Mr
FV60
FV80
FV XP110
ENERGY CONSUMPTION AND ITS OPTIMIZATION
Electric energy (kWh)
In terms of electricity consumption, in 2025, the photovoltaic system generated 475,956 kWh, enabling the organisation to continue reaping the benefits of self-generated energy.
1.000.000
800.000 1.107.947 Natural gas (TJ)
600.000
4,00 3,50 3,00
400.000 627.966
2,50 3,7
2,00
3,34
631.991 475.956
436.799
1,50
200.000
1,00 0,50 -
-
2024
production uses
2024
2025 non-production uses
purchased
SUSTAINABILITY REPORT 2025
46
2025 self-produced
TOT
> ENVIRONMENT
Electric energy purchased (kWh)
Electric energy self-produced (kWh)
700.000
700.000
600.000
600.000 500.000
500.000 299.603 400.000
301.752
400.000
300.000
300.000
200.000
200.000 328.301
330.656
100.000
100.000
-
2024 from renewable sources
2025 from non-renewable sources
155.630 146.098
290.701
320.326
2024
2025
consumed
SUSTAINABILITY REPORT 2025
47
sold
“Current climate change is caused mainly by human activity. As manufacturers of cleaning machines, we believe it is our duty to consider the environmental consequences of using them. Their function is essential and necessarily involves the use of natural resources. We are committed to contributing to environmental sustainability goals and combating climate change through sustainable production aimed at reducing greenhouse gas emissions." Massimiliano Ruffo CEO Fimap S.p.A.
SUSTAINABILITY REPORT 2025
48
> ENVIRONMENT
ATMOSPHERIC EMISSIONS. COMMITMENT TO THE FIGHT AGAINST THE CLIMATE CHANGE
In particular, these studies were used to calculate the Carbon Footprint of Product, or CFP, in accordance with the ISO 14067:2018 standard. The CFP describes the greenhouse gas emissions (GHG) that a product generates during its life, from when it is built and while it is used until its disposal. The resulting amount is the global impact of the product considered on climate change.
Among the various initiatives that we have decided to adopt, first of all is promoting responsible use of resources, and the commitment to reducing the environmental impact of our products over their entire life cycle. We want to actively contribute to safeguarding the planet by offering eco-friendly and efficient products, where every new project can be an opportunity to improve the product and its impact on the environment, from the beginning to the end.
In detail, the machines in Fimap’s Performance range have obtained CFP – Systematic Approach certification of the procedure for calculating the quantity of CO2e emitted over the entire life cycle for machines in a single family. This means that we are able to provide reliable data describing the CO2e impact of our scrubbing machines for each hour of operation.
In line with this approach, we have carried out studies based on the LCA methodology on an entire family of machines, which has enabled us to analyse and gather data on a product’s emissions throughout all stages of its life cycle, from raw material extraction to final disposal.
SUSTAINABILITY REPORT 2025
49
OUR GHG EMISSIONS10 SCOPE 1(GRI 305; B3) Scope 1 emissions comprise direct greenhouse gas emissions generated by sources owned or controlled by Fimap. In our case, these emissions stem mainly from the consumption of natural gas for heating our company buildings and from the use of our company fleet. During 2025, Fimap consumed 84,893 m³ of natural gas, which generated 175.47 tCO₂e. The emissions associated with the company fleet, meanwhile, are the result of the consumption of 8,822.23 litres of petrol and 47,816 litres of diesel, corresponding to 106.68 tonnes of CO₂e. In total, direct Scope 1 emissions amount to 282.15 tonnes of CO₂e. Of this, 62.19% is attributable to the consumption of natural gas for heating, whilst the remaining 37.81% is attributable to the company fleet fuel consumption, as shown in Figure 6.1.
SCOPE 1 emissions
62%
38%
Natural gas
The emission factors used to calculate Scope 1 emissions were derived from the greenhouse gas report published in 2025 by DEFRA (Department for Environment, Food & Rural Affairs) of the UK Government and from the 2022 ISPRA report, which provides specific values based on the type and size of the vehicle, the EURO class and the type of fuel. 10 Calculation carried out internally SUSTAINABILITY REPORT 2025
50
Company fleet
> ENVIRONMENT
> Indirect emissions arising from downstream transportation and distribution Emissions associated with the handling and delivery of finished products to end customers or distribution points have been taken into account. The contribution attributable to these activities amounts to 44.1 tCO₂e.
SCOPE 2 (GRI 302, GRI 305; B3) Scope 2 emissions include indirect greenhouse gas emissions associated with the electricity purchased and consumed by Fimap in the course of its operations. During 2025, our total energy consumption amounted to 1,107,947 kWh, of which 631,991 kWh of electricity purchased from the grid and 475,956 kWh of energy selfgenerated via the company’s photovoltaic system. Energy generation from renewable sources has enabled us to avoid the emissions amounting to 209.90 tCO₂e. In accordance with the GHG Protocol, Scope 2 emissions have been calculated using both of the approaches provided for this purpose: location-based, which reflects the average emission factor of the national electricity grid, and market-based, which takes into account the specific characteristics of the energy purchased. For 2025, emissions amount to 136.61 tCO₂e according to the location-based approach, and 129.15 tCO₂e according to the market-based approach. The emission factors used to calculate emissions were taken from the 2025 ISPRA report on CO₂ emissions in the national and regional electricity sectors, and from data provided by the AIB (Association of Issuing Bodies) in 2025.
> Indirect emissions resulting from the use of the products sold This component takes into account the emissions generated during the phase in which customers use the products, throughout their life cycle. The total emissions associated with this phase amount to 3,030 tCO₂e. > Indirect emissions resulting from the end-of-life stage of products sold The final category considered covers the impacts arising from the management of products at the end of their life cycle, including collection, treatment, recycling, recovery, landfill disposal and incineration. The resulting figure is 46.3 tCO₂e.
SCOPE 3 (GRI 305; B3) Scope 3 includes indirect greenhouse gas (GHG) emissions generated throughout our value chain, arising from activities and sources outside the boundaries of our organisation. These emissions are divided into upstream and downstream categories. For the purposes of this report, we have included only those categories of emissions deemed to be significant and relevant to our business, namely:
SCOPE 3 emissions
1%
34%
> Indirect emissions resulting from purchased goods and services This category covers the emissions associated with the supply chain relating to the procurement of the materials and services required to carry out the company’s activities. For the reference period, the total contribution amounts to 5,050 tonnes of CO₂e.
56% 0% 6% 0%
Goods and services purchased Upstream transportation and distribution Waste Employee commuting Downstream transportation and distribution Use of the products sold End-of-life treatment
3%
Methodological Note on the calculation of Scope 3 To calculate emissions relating to the various FIMAP Scope 3 categories, the product carbon footprint calculation model was used, updated on the basis of production data for the 2025 financial year. For the purposes of the analysis, certified models from the Performance range were taken into consideration, and for each of these, a specific representative configuration was selected, on the assumption that variations in emissions associated with different configurations of the same model were negligible. For each certified machine, the corresponding Scope 3 emission value specified in the carbon footprint model was used. These figures were then scaled to the quantities actually produced in 2025, multiplying the emissions value of each model by the number of machines of that model produced during the year.
> Indirect emissions from upstream transportation and distribution This includes the impacts associated with the transportation of raw materials, materials and purchased services to company sites, taking into account storage and handling activities prior to arrival. The total reported figure is 317 tCO₂e. > Indirect emissions resulting from waste generated by business activities This includes emissions associated with the treatment and disposal of waste generated by the organisation, including recycling, incineration and landfill. The associated impact has been quantified at 2.21 tCO₂e. > Indirect emissions resulting from staff commuting The assessment takes into account the impacts generated by the daily journeys made by workers between their homes and their places of work. Total emissions for this have been estimated at 535 tCO₂e.
SUSTAINABILITY REPORT 2025
51
According to the location-based approach, total emissions amount to 282.15 tCO₂e for Scope 1, corresponding to 2.99% of total emissions, 136.61 tCO₂e for Scope 2, equal to 1.45%, and 9,024.61 tCO₂e for Scope 3, which accounts for 95.56% of total emissions (Figure 6.3). According to the market-based approach, however, total emissions amount to 9,435.91 tCO₂e. Scope 1 accounts for 282.15 tCO₂e, equivalent to 2.99% of total emissions, whilst Scope 2 amounts to 129.15 tCO₂e, corresponding to 1.37%. Scope 3, with 9,024.61 tCO₂e, accounts for 95.64% of total emissions (Figure 6.3).
For the purposes of determining Scope 3 emissions, Scope 1 and Scope 2 emissions – which have already been quantified and reported separately – have been excluded. Emissions associated with staff commuting were also calculated separately, based on data relating to staff journeys between home and work. The methodological approach adopted is due to the limited availability of data on the materials used in the manufacture of the products. In view of this limitation, the use of emissions figures derived from the product carbon footprint model was deemed the most appropriate and representative approach for quantifying Scope 3 emissions, as it allows emissions to be linked to individual machine models and to the actual quantities produced during the 2025 financial year.
The data highlight the predominant role of indirect emissions along the value chain, with Scope 3 accounting for over 95% of Fimap’s overall carbon footprint, according to both the location-based and market-based approaches. Emissions directly attributable to the company’s operations – represented by Scope 1 emissions – and those resulting from purchased energy – Scope 2 emissions – account for less than 5% of total emissions. The Scope 3 analysis also makes it possible to identify the main areas of emissions impact. In particular, emissions associated with purchased goods and services amount to 5,050 tCO₂e, whilst those resulting from the use of products sold amount to 3,030 tCO₂e. Taken together, these two categories account for approximately 89.6% of total Scope 3 emissions, confirming their status as the main drivers of the carbon footprint.
The emission factors used to calculate emissions were derived from the SimaPro software, using the Ecoinvent version 3.11 inventory, and from the 2022 ISPRA report, which provides specific values based on vehicle type and size, EURO class and fuel type. ASSESSMENT OF OUR EMISSIONS (GRI 305; B3) During the 2025 financial year, Fimap’s total carbon footprint amounted to 9,443.37 tCO₂e according to the Location-Based (LB) approach, and 9,435.91 tCO₂e according to the MarketBased (MB) approach.
SUSTAINABILITY REPORT 2025
52
> AMBIENTE
OUR GREENHOUSE GAS EMISSIONS REDUCTION TARGETS AND CLIMATE TRANSITION (C3) To date, no quantitative target for reducing greenhouse gas emissions – expressed as a percentage, with a base year and a target year – has been formally set; however, as part of its 2025–2027 Strategic Sustainability Plan, the company has defined a structured programme of actions aimed at reducing the climate impact of its production processes and products. In particular, the company has undertaken to: reduce the use of virgin raw materials compared with the base year 2025, to calculate the recyclability index of machinery, and to carry out LCA (Life Cycle Assessment) analyses on alternative raw materials with a lower environmental impact by 2027; increase the share of energy from photovoltaic and renewable sources compared with previous years; reduce the use of non-recycled/non-recyclable packaging by at least 5% compared with the previous year by 2027. These initiatives form part of an ongoing reporting process that is already underway, supported by existing environmental certifications (ISO 14001:2015, ISO 14064-1:2018 and ISO 14067:2018 on the carbon footprint), which provide the methodological basis for calculating Scope 1 and Scope 2 emissions. In the next planning cycle, FIMAP intends to consolidate these measures into a quantitative GHG emissions reduction target, with a defined base year, target year and reduction percentage, in line with the sector-specific guidelines of the Science Based Targets initiative (SBTi), and to assess the feasibility of extending reporting to Scope 3 emissions throughout the supply chain. Total emissions LB
MB
3% 1%
3% 1% Scope 3 Scope 2 Scope 1
Scope 3 Scope 2 Scope 1
96%
96%
SUSTAINABILITY REPORT 2025
53
Our commitment also extends to waste management. We strive to raise the level of recyclability of our machines and to ensure they have a long life cycle. Furthermore, we analyse packaging with a view to reducing its volume and optimising the number of journeys required. The logistics centre’s full-scale operation
has enabled the creation of a stock of various materials and a consequent reduction in packaging11. Cardboard packaging, used for transporting polyethylene tanks, is also reused and returned to suppliers for new materials.
Waste produced (tons)
Type of waste
200,0 180,0
2,03 1%
1,41
160,0 140,0 120,0 100,0 80,0
147,38 171,12
99%
60,0 40,0 20,0 0,0 2024 non-hazardous
2025 hazardous
non-hazardous
11 This figure will be calculated in the next Sustainability Report SUSTAINABILITY REPORT 2025
54
hazardous
> ENVIRONMENT
WASTE MANAGEMENT AND CIRCULAR ECONOMY
> Waste disposal
Inside the manual you can find the descriptions of all the materials used and the opportunities for their reuse thanks to correct disposal.
Product life-cycle analysis enables us to determine the proportion of recyclable material. Our Recycling Manual provides instructions for customers to promote correct recycling of the machines.
Waste not for disposal
Waste for disposal 40,0
180,0 160,0
35,0
140,0
30,0
120,0
25,0 151,6
100,0
130,2
20,0
80,0
15,0
60,0 10,0
40,0 20,0
10,4
12
5,0
0,0
7,5
2,1
0,0 2024 reuse: R4
2025
2024
reuse: R13
preliminary storage: D15
SUSTAINABILITY REPORT 2025
55
2025
EMPLOYEE CARE
> The figures In order to monitor the data on trends among employees, the Human Resources (HR) department acquired a dedicated management system, from which analytical statistical data is drawn. The data included in the Sustainability Report were collected using the FTE – full time equivalent – methodology at 31/12/2025, i.e. the end of the reporting period. There are no particular changes to report: although there was no increase in production, the number of employees rose from 185 to 188.
GRI 2-7, 2-8 Part of our mission focuses on our employees, who in addition to being the driving force behind the company also represent the great Fimap family, which contributes to advancing our values and mission every day. That’s why we are committed to ensuring ethical conduct towards employees every day, respecting their freedom and their rights, and creating a balanced environment of reciprocal respect where growth and continuous improvement are fostered. Valuing employees is an aspect with many facets, from promoting good workplace practices to compliance with safety standards and from developing individual abilities and skills to promoting the talents of all.
SUSTAINABILITY REPORT 2025
56
> PEOPLE AND THE COMPANY
PEOPLE AND THE COMPANY
20%
80%
women men TOTAL EMPLOYEES
men
0
women
50
100
For further information, please consult the tables in the appendix. 2024
SUSTAINABILITY REPORT 2025
57
2025
150
200
> Types of contract Most contracts within Fimap are open-ended, 96% of the total.
Open-ended
20%
80%
Type of contract 4% men
96%
women
women
men
open-ended
fixed-term
total
0
50 2024 2025
SUSTAINABILITY REPORT 2025
58
100
150
200
> PEOPLE AND THE COMPANY
Fixed-term
Full-time
38%
22%
62%
men
78%
women
women
men
50
100
women
women
men
men
total
total
0
5
10
15
0
20
2024 2025
150
200
15
20
2024 2025
Part-time 27%
> Working hours With respect to contracts by working hours, it can be seen that here too the vast majority are full-time. 73%
Working hours 6% men
women
women
men 94% total
full-time
0
part-time
5 2024 2025
SUSTAINABILITY REPORT 2025
59
10
TRAINING, GROWTH AND DEVELOPMENT12
Training delivered
Training is one of the activities that is fundamental for Fimap. Whether it’s internal, to upgrade the skills of employees continuously, or external, by developing dedicated tools available to customers, we believe that it is beneficial to encourage this process of continuous improvement and building up knowledge. Internal training for employees is in a management update phase. The main goal that the HR department has set for itself is to create a training pathway which is shared at company level, so that the learning goals are clear for each category of employee, and the progress achieved by each employee is monitored.
1400
7,0
1200
6,0
1000
5,0
800
4,0
600
3,0
951
400
2,0 790
Most of the training hours are delivered to the manual workers, though the other categories of employee are also well covered in terms of training.
200
1,0 0,0
0 2024
total hours
12 For further data on training, please consult the tables in the appendix SUSTAINABILITY REPORT 2025
60
2025
> PEOPLE AND THE COMPANY
Average total training hours
machines, capable of exploiting the benefits of modern technology and becoming, in addition to a practical help, also a source of information. In this scenario, external training becomes a valuable tool, which allows professionals to be competitive, to stand out among all the other cleaning services. For this reason, Fimap has created a school, the Fimap Academy, which provides training courses for all the figures in the cleaning sector, retailers, technicians, operators and contractors, offering specialized courses to each one.
2% 2%
24%
72%
senior managers
managers
office workers
Men
manual workers
Women
3% 2% 20%
36%
66%
75%
senior managers
managers
office workers
manual workers
> Types of training Fimap’s internal training is divided into three main types: technical training, mandatory training and safety training. Among these, the one with most coverage is technical training.
Topics such as site analysis, costs and operational needs are examined, along with the requirements of the regulations in force and the ways to respond to them. The training plan includes courses dedicated to in-depth analysis of services related to machines, and their relevance in the site management, such as telemetry and correct interpretation of data. Environmental issues are among the subjects explored, with particular attention to the collection of information on the onsite impact of machines and on the options for improvement. For technicians and operators, courses are also available on the use of technologies and innovations on the latest generation machines, on maintenance activities and on the management of technical assistance. All these services allow skills for the best use of our machines to be developed, optimizing their functions and contributing to a reduction in unnecessary consumption. Investing in training the people who will use our machines ensures safety, better results, reduced consumption and lower operating costs. Certified training Training on products and services provided by Fimap Academy is ISO 9001 certified, thus meeting the quality standards required by the standard and its value is also recognized internationally.
Training hours by type in 2025 41%
26%
33%
technical
mandatory
Courses delivered
Trained persons
Topics
Service companies
1
2
Fimap Technologies for Innovation
Retailers
3
28
The role of the distributor in Fimap’s sustainability project
safety
Fimap and Sustainability: the latest news
> Fimap Academy With the sudden changes and new hygiene requirements in the professional cleaning landscape, many new technologies have also been developed and there are ever more potential choices and machines on offer. On the one hand, it becomes imperative to be skilled accordingly to understand what is required and to master regulations and certifications, on the other, it is essential to use intelligent
TOTAL
SUSTAINABILITY REPORT 2025
61
4
30
EQUAL OPPORTUNITIES AND NON-DISCRIMINATION13
Breakdown of all categories by gender still demonstrates a preponderance of men, which falls slightly in the office worker category.
GRI 405 It is the objective of Fimap to consolidate a working environment that is free from racial, cultural, ideological, sexual, physical, moral, religious or any other form of discrimination, and to offer employees equal opportunities under the same conditions.
Senior managers
Managers
0%
0%
At the same time, we are committed to making the best use of everyone’s abilities independent of external factors unconnected with the work itself: each one of us likewise represents a fundamental component of the workforce, fundamental in achieving our common goals. 100%
Men
100%
3% 3% men
men
women
women
31%
Office workers
63%
Manual workers
28% senior managers
managers
manual workers
17%
office workers
Women
44% 72%
men
56%
83%
men
women
women
manual workers
office workers
Breakdown by age instead shows that more than half of employees are in the 30–50 bracket. The same trend can be observed among manual and office workers, whereas the management categories are completely made up of over-50s.
> Categories and roles Manual workers make up 61% of all employees and are the driving force behind the company: they are the ones who produce and assemble our machines, with commitment and a constant achievement of excellence that distinguishes Fimap. Categories
Breakdown of employees by age
2% 3%
11%
36% 56%
61% 33%
senior managers
managers
office workers
manual workers
13 For further data on division into the various categories, please consult the tables in the appendix SUSTAINABILITY REPORT 2025
62
<30
30-50
>50
> PEOPLE AND THE COMPANY
Senior managers
Managers
2025 TURNOVER 40%
25%
by gender Men
5%
Women
8% by age
75%
60%
<30
13%
30-50
6%
>50 30-50
Office workers
>50
Manual workers
14%
27%
34%
30-50
> Welfare Fimap has established an employee welfare benefits system, which undertakes to ensure equitable treatment for all employees, irrespective of the type of contract or working hours. There are no differences in how part-time and full-time employees are treated, taking hours worked into account of course.
>50
SAFEGUARDING EMPLOYEES14
In terms of company benefits, we meet the requirements of the National Collective Labour Agreement (CCNL). This includes welfare through the allocation of vouchers for purchasing goods and services. We also offer employees the chance to join Metasalute for mandatory contributions and Fondo Cometa for supplementary pension.
GRI 401 > Hires by gender
by age 25% 50%
With respect to parental leave, we follow the provisions contained in the CCNL, recognizing the importance of allowing employees to balance work and family commitments. To date, there is no supplement to the mandatory arrangements.
75%
In any case, Fimap’s employee welfare benefits are based on an equitable and inclusive approach which is compliant with regulations. we offer a series of benefits to guarantee well-being and the safety of our employees, ensuring that they are also supported by the national social security system.
50% men
women
<30
30-50
> Terminations by gender
> Pay, collective bargaining and training The average gross hourly pay for male staff is 38.26 Euros, whilst that for female staff is 32.05 Euros. The gender pay gap stands is 16.23%, indicating a difference in favour of male employees. This is mainly attributable to the different distribution of employees across organisational levels and roles and does not necessarily indicate unequal pay for equal work.
by age 27%
9%
55%
73%
36% men
women
6%
> The staff turnover rate The staff turnover rate recorded in 2025 was 6%, calculated as the ratio of the number of employees who left the company during the year to the total number of employees as at 31 December 2025. This figure reflects a natural turnover of staff and confirms our ability to attract new talent, thereby supporting the long-term growth and continuity of our organisation.
10%
56%
59% <30
2% TOTAL
<30
30-50
>50
14 For further data on hires and terminations, please consult the tables in the appendix SUSTAINABILITY REPORT 2025
63
ETHICS AND INTEGRITY
> The aspects addressed in the code • Honesty and moral conduct • Fair trading • Community and Environment • Labour relations • Freedom of association and the right to collective bargaining • Equal opportunities • Alcohol and narcotics, smoking • Protection of health and safety in the workplace • Compliance with national and international legislation, regulations and standards • Information and reporting • Corruption and Bribery • Protection and correct use of company assets • Company policy on competition • Turning a blind eye • Certainty or suspicion of dishonest conduct • Conflicts of interest • Abuse of position • Fraudulent conduct by managers • Confidentiality of company information • Public Administration
Ethics and integrity are fundamental principles that guide our actions and decisions, and we are committed to maintaining high standards in all phases of our activity, both internally and externally. This is why we have adopted a company Code of Conduct. This document represents our commitment to promoting a culture based on honesty, integrity and reliability. It establishes the fundamental principles and policies that all employees are required to observe. To further guarantee this, we ensure that all people who operate in the Fimap environment – including directors, suppliers, contractors and consultants – conduct themselves accordingly and formally declare that they have read and understood the Code and undertake to comply with it. As already advised, the company Code of Conduct also features a mechanism for reporting offences and violations of the Code by the employees. This mechanism provides a further guarantee of Fimap’s commitment to transparency.
SUSTAINABILITY REPORT 2025
64
> PEOPLE AND THE COMPANY
• •
training for forklift operators and personnel in high-risk situations SA8000 training and training connected with certification where there is a health risk
> Injuries In the course of 2025, there were no serious incidents in Fimap. Five occupational injuries occurred, one of which was a commuting accident, i.e. an accident that occurred while travelling to the workplace. With respect to workplace incident management, risk analysis and assessment is performed as required by law, thus allowing workplace hazards to be identified. Incidents are followed up with analysis of causes and consequences, proceeding to draw up appropriate corrective actions.
OCCUPATIONAL HEALTH AND SAFETY
EMPLOYEE WORKPLACE INJURIES
INJURIES RECORDED
GRI 403 Fimap has always been committed to guaranteeing the protection of workers’ health through specific procedures, investments and continuous training. As also highlighted in the company Code of Conduct, the technical design of workplaces, equipment and processes is planned with the highest level of compliance with current occupational health and safety regulations. We are committed to providing periodic and documented training on health and safety in the workplace, with particular attention to new hires and workers who change department. We also guarantee access to clean toilet facilities and drinking water, and hygiene equipment for storing food will also be provided if necessary. Every member of the team must carry out their duties with the utmost care, strictly observing all applicable health and safety measures, in order to avoid any potential risk to themselves or their collaborators and colleagues. Well-being and safety for all is our top priority. In confirmation of these commitments, as early as 2020 we achieved ISO 45001:2018 certification, a recognized international standard for occupational health and safety management systems.
2024
2025
3*
2*
of which fatal
-
-
of which with serious consequences15
-
-
2024
2025
LOST TIME ACCIDENT RATE – LTAR
2.12
7,66
workplace accident fatality rate17
-
-
serious workplace injury rate
-
-
2024
2025
EMPLOYEE INJURY FREQUENCY INDICES
16
18
EMPLOYEE INJURY SEVERITY INDEX
SEVERITY RATE19 hours worked by employees days of absence caused by injury
71.4
4,47
282,906
313,165
148
12
> Human rights policies and processes We operate in accordance with the principles of human rights protection across our entire workforce and value chain, adopting measures and procedures designed to prevent and combat all forms of child labour, forced labour, human trafficking, discrimination and workplace accidents. We are committed to ensuring safe, inclusive and fair working environments for everyone involved in our activities. During 2025, there were no incidents relating to child labour, forced labour, human trafficking or discrimination, nor were there any confirmed incidents involving members of the organisation, stakeholders in the value chain, local communities or end users.
> Training • compulsory general training and compulsory specific training • supervisor and managerial training • H&SM and WSR training
* Commuting-related and production-related 15 “Injury with serious consequences” refers to injuries that have caused more than 180 days of absence. 16 The Lost Time Accident Rate is calculated as the ratio of the number of accidents to the product of hours worked and 200,000 (the average number of hours worked by an employee in a year): it represents the number of injuries per 100 employees. 17 The workplace accident death rate is calculated as the number of deaths from workplace injuries divided by the number of hours worked, multiplied by 200,000. 18 The serious workplace injury rate is calculated as the number of serious workplace injuries divided by the number of hours worked, multiplied by 200,000. 19 The injury Severity Rate is calculated as the number of days lost due to occupational injuries divided by the total number of hours worked, multiplied by 200,000: it represents the days of absence due to injury per 100 employees. SUSTAINABILITY REPORT 2025
65
TRANSPARENCY OF COMMITMENTS: COMMUNICATION WITH OUR NETWORK
We also actively encourage feedback and interaction with stakeholders. We welcome the opinions, questions and concerns of our stakeholders, proceeding to consider them as opportunities for improvement. We recognize that two-way communication is essential to building solid, long-lasting relations. In conclusion, transparency and communicating commitments underpin our interaction with our customers and suppliers. We are committed to providing clear information, actively involving stakeholders and being open to feedback, with the constant goal of improving ourselves and stakeholder relations.
Transparency and communicating commitments are fundamental values for us at Fimap. We are committed to open, transparent communication with all stakeholders, including our employees, customers, suppliers and the community in general.
We want to build a community in which communication is open, honest and constructive, to work together towards great sustainability and shared success.
We understand the importance of sharing information about our policies, practices and commitments concerning sustainability and social responsibility. We maintain constant dialogue with our network through various methods of communication including meetings, events, newsletters and our online communication channels. Through these channels, we provide regular updates on our initiatives, on the measures adopted to reduce environmental impact, on responsible supply chain management and other relevant questions. We are committed to providing clear and comprehensible information, so that our entire network can have a complete overview of our commitments and the progress we have made.
SUSTAINABILITY REPORT 2025
66
> PEOPLE AND THE COMPANY
PARTNERSHIP WITH THE PIÙ DI UN SOGNO FOUNDATION
to a social enterprise project that encourages young people to find a path to professional achievement, and on the other hand, it has highlighted the work of a local foundation that provides the most vulnerable with the tools to integrate into the community, emphasizing the value and importance of inclusiveness. The intention is to continue to support the Foundation in the future and to launch new joint projects.
Fimap’s commitment extends to the local communities, helping those in difficulty to find opportunities for self-fulfillment and integration into society. The Più di un Sogno Foundation is based in Zevio, as is Fimap, and promotes the employment of people with intellectual disabilities. Among the Foundation’s many activities, the ethical brand Valemour was selected, whose Good Food offers catering and dark kitchen services to companies for food delivery. Fimap ordered 300 packets of biscuits, which it included in its Christmas gift to employees. On the one hand, it has contributed
SUSTAINABILITY REPORT 2025
67
ANNEXES > GRI 2-7 – Employees 2025 gender
region
men
women
TOT
Italy
abroad
TOT
Total
150
38
188
184
4
188
Open-ended
145
35
180
176
4
180
Fixed-term
5
3
8
5
3
8
Full-time
147
30
177
170
7
177
Part-time
3
8
11
11
-
11
> GRI 401-1 – Hires and terminations gender
age
region
men
women
TOT
<30
30-50
>50
TOT
Italy
abroad
TOT
Hires
-
-
-
-
-
-
-
-
-
-
Terminations
8
3
11
4
6
1
11
8
3
11
SUSTAINABILITY REPORT 2025
68
> APPENDIX
> GRI 404-1 – Average hours of training by gender and category category
gender men
women
TOT
Senior managers
18
-
18
Managers
12
-
12
Office workers
120
66
186
Manual workers
448
126
574
TOTAL
598
192
790
men
women
TOT
Technical
260
68
328
Mandatory
176
90
266
Safety
162
34
196
TOTAL
598
192
790
> GRI 404-2 – Programmes for upgrading employee skills type
gender
> GRI 405 – Breakdown of employees by role, gender and age category
Senior managers
gender
age
men
women
TOT
<30
30-50
>50
TOT
4
-
4
-
1
3
4
Managers
5
-
5
-
2
3
5
Office workers
46
16
62
9
38
17
64
Manual workers
95
20
115
12
64
39
115
TOTAL
150
38
188
21
105
62
188
GRI CONTENT INDEX RELEVANT SECTOR STANDARDS
To date, there are no relevant sector standards for Fimap S.p.A.
DECLARATION OF USE
Fimap S.p.A. has prepared this report in accordance with the GRI Standards for the period from 1 January to 31 December 2024.
GRI 1 USED
GRI 1 – Foundation – 2021 version
SUSTAINABILITY REPORT 2025
69
GRI STANDARD
DISCLOSURE
OMISSION REQUIREMENTS OMITTED
COMMENTS AND EXPLANATIONS
REASON
SOURCE & PAGE
GENERAL DISCLOSURES GRI 2 General Disclosures 2021 version
2-1 Organizational details
6-7; 14-15
2-2 Entities included in the organization’s sustainability reporting
6-7
2-3 Reporting period, frequency and contact point
6-7
2-4 Restatements of information
7
2-5 External assurance
This document has not been subject to external assurance
7
2-6 Activities, value chain and other business relationships
8-9; 35
2-7 Employees
56-57
2-8 Workers who are not employees 2-9 Governance structure and composition
2-10 Nomination and selection of the highest governance body
c-vi. Under-represented social groups
c-vi. Not applicable
c-vii. Competencies relevant to the impacts of the organization.
c-vii. Not applicable
c-viii. Stakeholder representation
c-viii. Not applicable
b. Criteria used for nominating and selecting the highest governance body members
b. Not applicable
2-11 Chair of the highest governance body 2-12 Role of the highest governance body in overseeing the management of impacts
Social groups external to the company are not represented in the BoD or committees
14-15
There are no criteria or procedures for the selection and nomination of the highest governance body members; the decision is taken by the owner. The appointment is filed with the Chamber of Commerce The roles are not documented to date
a., b., c.
a., b., c. information incomplete or unavailable
There is no procedure for reviewing the effectiveness of the organization processes.
6-7
2-13 Delegation of responsibility for managing impacts
14
2-14 Role of the highest governance body in sustainability reporting
14
2-15 Conflicts of interest
The prevention of conflicts of interest is governed by the Code of Ethics. The information is public and disclosed in the chamber of commerce company register
SUSTAINABILITY REPORT 2025
70
14; 64
> APPENDIX GRI STANDARD
DISCLOSURE
GRI 2 General Disclosures 2021 version
OMISSION
COMMENTS AND EXPLANATIONS
SOURCE & PAGE
2-16 Communication of critical concerns
Whistle-blowing envisaged by the code of conduct (box in canteen)
15
2-17 Collective knowledge of the highest governance body
The Sustainability Report is presented to Management, who are made aware of the sustainability topics
REQUIREMENTS OMITTED
REASON
GENERAL DISCLOSURES
2-18 Evaluation of the performance of the highest governance body
a. Performance evaluation procedures
a., b., c. information incomplete or unavailable
In the future, the company intends to develop a procedure for the highest governance body to evaluate ESG impact management performance
b. Independence of evaluations c. Actions taken 2-19 Remuneration policies
There is no procedure for BoD member remuneration. There is no regulated procedure for senior managers; reference is made to the contractual agreements entered into.
2-20 Process to determine remuneration
There are no internal procedures. Retribution is defined with reference to the appropriate CCNL
2-21 Annual total compensation ratio
a., b., c.
a., b., c. information incomplete or unavailable
In the future, the company intends to analyse this ratio and make it available
2-22 Statement on sustainable development strategy 2-23 Policy commitments
4-5 b. Specific policy commitment to respect human rights
b. information incomplete or unavailable
There is no specific public policy commitment to respect human rights to date.
Code of Ethics
The Code of Ethics is public and is shared internally. It is not shared externally, but is available on the website
12
d. Stakeholders are not involved in defining the remediation processes. The approach to managing grievances and other negative impacts is governed by the Code of Ethics. Other procedures are not currently formalized, but are managed internally.
12
2-26 Mechanisms for seeking advice and raising concerns
Whistle-blowing envisaged by the code of conduct (box in canteen)
15
2-27 Compliance with laws and regulations
During the reporting period, no significant instances of non-compliance with laws and regulations emerged, nor were fines paid
2-24 Embedding policy commitments
2-25 Processes to remediate negative impacts
d. Stakeholder engagement
d. information incomplete or unavailable
2-28 Membership associations
25
2-29 Approach to stakeholder engagement
24-27
2-30 Collective bargaining agreements
58-59; 64
SUSTAINABILITY REPORT 2025
71
GRI STANDARD
DISCLOSURE
OMISSION REQUIREMENTS OMITTED
REASON
COMMENTS AND EXPLANATIONS
SOURCE & PAGE
MATERIAL TOPICS GRI 3 Material topics 2021 version
3-1 Process to determine material topics
24-27
3-2 List of material topics
24-27 RESEARCH AND DEVELOPMENT
GRI 3 Material topics (2021)
3-3 Management of material topics
16-19; 27
CUSTOMER RELATIONS GRI 3 Material topics (2021)
3-3 Management of material topics
GRI 3 Material topics (2021)
3-3 Management of material topics
GRI 3 Material topics (2021)
3-3 Management of material topics
60-61; 27
GRI 404 Training and education (2016)
404-1 Average hours of training per year per employee
61; 27
66; 27
SOCIAL SUPPLIER ASSESSMENT 33; 27 TRAINING
ECONOMIC PERFORMANCE GRI 3 Material topics (2021)
3-3 Management of material topics
34; 27
GRI 201 Economic performance (2016)
201-1 Direct economic value generated and distributed (EVG&D)
34
GRI 3 Material topics (2021)
3-3 Management of material topics
61; 65; 27
GRI 403 Occupational health and safety (2018)
403-1 Occupational health and safety management system
61; 65; 27
403-2 Hazard identification, risk assessment, and incident investigation
61; 65; 27
403-3 Occupational health services
61; 65; 27
403-5 Worker training on occupational health and safety
61; 65; 27
403-9 Work-related injuries
65; 27
HEALTH AND SAFETY
ENERGY GRI 3 Material topics (2021)
3-3 Management of material topics
46-47; 27
GRI 302 Energy (2016)
302-1 Energy consumption within the Organization
46-47; 27
GRI 3 Material topics (2021)
3-3 Management of material topics
62-63; 27
GRI 405 Diversity and equal opportunities (2016)
405-1 Diversity of governance bodies and employees
62-63; 27
EQUAL OPPORTUNITIES
EMISSIONS GRI 3 Material topics (2021)
3-3 Management of material topics
48-53; 27
GRI 305 Emissions (2016)
305-1 Direct (Scope 1) greenhouse gas (GHG) emissions
48-53; 27
305-2 Energy indirect (Scope 2) greenhouse gas (GHG) emissions
48-53; 27
305-3 - Other indirect (Scope 3) greenhouse gas (GHG) emissions
48-53; 27
SUSTAINABILITY REPORT 2025
72
> APPENDIX GRI STANDARD
DISCLOSURE
OMISSION REQUIREMENTS OMITTED
REASON
COMMENTS AND EXPLANATIONS
SOURCE & PAGE
EMPLOYMENT GRI 3 Material topics (2021)
3-3 Management of material topics
GRI 401 Employment (2016)
401-1 New employees hires and turnover
GRI 3 Material topics (2021)
3-3 Management of material topics
56-59; 27 Definition of “most significant operational sites” not relevant (single site + adjacent local logistics unit)
63; 27
TRANSPARENCY 64-66; 27
ECONOMIC SUSTAINABILITY OF WORK GRI 3 Material topics (2021)
3-3 Management of material topics
37; 27
OPTIMIZATION OF COSTS AND RESOURCES GRI 3 Material topics (2021)
3-3 Management of material topics
GRI 3 Material topics (2021)
3-3 Management of material topics
GRI 3 Material topics (2021)
3-3 Management of material topics
GRI 3 Material topics (2021)
3-3 Management of material topics
43; 27
GRI 303 Water and effluents (2018)
303-1 Interactions with water as a shared resource
43; 27
303-2 Management of water discharge-related impacts
43; 27
303-3 Water withdrawal
43; 27
46-47; 27
PRODUCT INNOVATION 13; 27
ECONOMIC IMPACT ON THE AREA 46-47; 27 WATER
WASTE GRI 3 Material topics (2021)
3-3 Management of material topics
54-55; 27
GRI 306 Waste (2020)
306-1 Waste generation and significant waste-related impacts
54-55; 27
306-2 Management of significant waste-related impacts
54-55; 27
306-3 Waste generated
54-55; 27
306-4 Waste diverted from disposal
54-55; 27
306-5 Waste directed to disposal
54-55; 27
EXTERNAL COMMUNICATION OF COMMITMENTS GRI 3 Material topics (2021)
3-3 Management of material topics
4-5; 27
ETHICS AND INTEGRITY GRI 3 Material topics (2021)
3-3 Management of material topics
GRI 3 Material topics (2021)
3-3 Management of material topics
GRI 406 Non-discrimination (2016)
406-1 Incidents of discrimination and corrective actions taken
64
NON-DISCRIMINATION 62-63; 27
SUSTAINABILITY REPORT 2025
73
No incidents of discrimination emerged
VSME STANDARD CONTENTS B1
Basis for preparation
C1
Strategy: Business Model and Sustainability Initiatives
B2
Policies, practices and future initiatives for the transition to a more sustainable economy
C2
Description of the policies, practices and future initiatives for the transition to a more sustainable economy
32-33;
B3
Energy and greenhouse gas emissions
50–52
C3
Greenhouse gas reduction targets and climate transition
53
B4
Air, water and soil pollution
-
C4
Climate risks
-
B5
Biodiversity
41
B6
Water
B7
Resource use, the circular economy and waste management
44–45; 54-55
B8
Workforce – General characteristics
58–59; 62-63
B9
Workforce – Health and safety
6–9; 30-31 13; 16-21; 24-25; 34 29; 50-52
42–43
65
B10 Workforce – Pay, collective bargaining and training
57–63
C5
Additional workforce characteristics (general)
57–63
C6
Further information on the internal workforce – Human rights policies and processes
14; 65
C7
Serious human rights violations
65
C8
Revenue from certain sectors and exclusion from EU benchmarks
39
B11
Convictions and fines for corruption and bribery
39
C9
Gender diversity ratio within the governing body
14; 57-63
SUSTAINABILITY REPORT 2025
74
www.fimap.com FIMAP S.p.A. certified with ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, SA 8000:2014, ReMade in Italy, ISO 14064-1:2018, ISO 14067:2018 Via Invalidi del Lavoro, 1 - 37059 S. Maria di Zevio - Verona - Italy Tel. +39 045 6060411 - E-mail: contact@fimap.com
Fimap spa reserves the right to make any technical and/or supply modifications. The images are shown as reference only and are not binding as to the actual design and/or equipment Copyright © Fimap 2026 - 01 - COD. 303121 - 10-2026