Support

Our ‘soft’ support team work in the background, providing technical updates, service monitoring and security checks. This ensures the very best service levels are maintained for our customers.

Support

We have varied support staff on hand, both providing hard support and soft support services. All of our team are incredible experienced which helps them get to the bottom of support requests, promptly and ef ciently.

We have varied providing hard services. All experienced bottom of support ef ciently.

The ‘hard’ support team, deal directly with our customers, helping them through product queries, providing quick demonstration results and even tailoring their software to their individual business needs.

Our ‘soft’ support team work in the background, providing technical updates, service monitoring and security checks. This ensures the very best service levels are maintained for our customers.

Our ‘soft’ support background, service monitoring ensures the maintained

The ‘hard’ support customers, queries, providing results and their individual

WE ARE HERE TO HELP ANSWER YOUR QUESTIONS, PROVIDE TRAINING AND CAN EVEN ASSIST WITH SETTING UP YOUR ONSITE 7 SYSTEM

Michael Hollyer Director | Clearstyle Windows

ability, by customer, and on a job by allocate and review every step of the journey was incredible. It is as if the designed specifically for my Using Onsite 7 I can see the ‘sales stage’ ‘install stage’ and ‘any attended against the jobs. This review previous visits and action assigned to myself or my team members.

Having the ability, by customer, and on a job by job basis to allocate and review every step of the customer journey was incredible. It is as if the software was designed specifically for my business. Using Onsite 7 I can see the ‘sales stage’, ‘survey stage’ ‘install stage’ and ‘any service calls attended against the jobs. This allows me to review previous visits and action visits either assigned to myself or my team members.

WE ARE HERE TO HELP ANSWER YOUR QUESTIONS, PROVIDE TRAINING AND WITH SETTING UP YOUR ONSITE 7 SYSTEM

The ‘hard’ support team, deal directly with our customers, helping them through product queries, providing quick demonstration results and even tailoring their software to their individual business needs.

PROVIDE TRAINING AND CAN EVEN ASSIST WITH SETTING UP YOUR ONSITE 7 SYSTEM

Michael Hollyer

Director | Clearstyle Windows

Leigh

Barnes

WE ARE HERE TO HELP

Director | JLS Electrical Services Director

The beauty of using Onsite 7 is that any person with the admin console access can find information, or photo/video evidence to relay to the customer.

Leigh

Barnes Director | JLS Electrical Services

Having the ability, by customer, and on a job by job basis to allocate and review every step of the customer journey was incredible. It is as if the software was designed specifically for my business. Using Onsite 7 I can see the ‘sales stage’, ‘survey stage’ ‘install stage’ and ‘any service calls attended against the jobs. This allows me to review previous visits and action visits either assigned to myself or my team members.

The beauty of using Onsite 7 is that any person with the admin console access can find information, or photo/video evidence to relay to the customer.

The beauty of using Onsite 7 is that any person with the admin console access can find information, or photo/video evidence to relay to the customer.

We can even download a customer job report with their signature and customer satisfaction rating… this is invaluable for our industry.

We can even download a customer job report with their signature and customer satisfaction rating… this is invaluable for our industry.

Luke

Smith Director | The Green Room Building Co

We can even download a customer job report with their signature and customer satisfaction rating… this is invaluable for our industry.

In all honesty it was di cult to find a fault with the software and understood the reasoning as to why it was developed. It simply helps a trade business perform to its best and has certainly helped us provide evidence of the quality of our work, keep track of jobs and have comfort in being able to see footage/notes and photos being taken from site installations if we as company owners are not physically there ourselves.

In all honesty software and it was developed. perform provide evidence track of jobs footage/notes installations

In all honesty it was di cult to find a fault with the software and understood the reasoning as to why it was developed. It simply helps a trade business perform to its best and has certainly helped us provide evidence of the quality of our work, keep track of jobs and have comfort in being able to see footage/notes and photos being taken from site installations if we as company owners are not physically there ourselves.

Director | Clearstyle Windows

Having the ability, by customer, and on a job job basis to allocate and review every step customer journey was incredible. It is as if software was designed specifically for my business. Using Onsite 7 I can see the ‘sales stage’, ‘survey stage’ ‘install stage’ and ‘any service calls attended against the jobs. This allows me to review previous visits and action visits either assigned to myself or my team members.

SIGN UP TODAY AT ONSITE7.CO.UK

Support

varied support staff on hand, both hard support and soft support All of our team are incredible experienced which helps them get to the support requests, promptly and support team work in the background, providing technical updates, monitoring and security checks. This very best service levels are for our customers. support team, deal directly with our helping them through product providing quick demonstration even tailoring their software to individual business needs.

CAN EVEN ASSIST