3 minute read

Support

Our ‘soft’ support team work in the background, providing technical updates, service monitoring and security checks. This ensures the very best service levels are maintained for our customers.

Support

We have varied support staff on hand, both providing hard support and soft support services. All of our team are incredible experienced which helps them get to the bottom of support requests, promptly and ef ciently.

We have varied providing hard services. All experienced bottom of support ef ciently.

The ‘hard’ support team, deal directly with our customers, helping them through product queries, providing quick demonstration results and even tailoring their software to their individual business needs.

Our ‘soft’ support team work in the background, providing technical updates, service monitoring and security checks. This ensures the very best service levels are maintained for our customers.

Our ‘soft’ support background, service monitoring ensures the maintained

WE ARE HERE TO HELP ANSWER YOUR QUESTIONS, PROVIDE TRAINING AND CAN EVEN ASSIST WITH SETTING UP YOUR ONSITE 7 SYSTEM

Learn about Building Regulations, working safely on site, how to remove windows and doors from buildings and replace with new ones

All courses fully accredited and could contribute towards NVQ Qualifications

With further assessment and achievement, successful candidates can go forward to achieve CSCS Cards to enable them to work safely on site

Michael Hollyer | Clearstyle Windows

ability, by customer, and on a job by allocate and review every step of the journey was incredible. It is as if the designed specifically for my Using Onsite 7 I can see the ‘sales stage’ ‘install stage’ and ‘any attended against the jobs. This review previous visits and action assigned to myself or my team members.

Leigh

Director | JLS Electrical Services

Training delivered in Sheffield in a fully Covid secure environment

The beauty of using Onsite 7 is that any person with the admin console access can find information, or photo/video evidence to relay to the customer.

The ‘hard’ support team, deal directly with our customers, helping them through product queries, providing quick demonstration results and even tailoring their software to their individual business needs.

Luke

Director | The Green Room Building Co

their signature and customer satisfaction rating… this is invaluable for our industry.

For more information on training contact sayhello@buildingourskills.co.uk

Having the ability, by customer, and on a job by job basis to allocate and review every step of the customer journey was incredible. It is as if the software was designed specifically for my business. Using Onsite 7 I can see the ‘sales stage’, ‘survey stage’ ‘install stage’ and ‘any service calls attended against the jobs. This allows me to review previous visits and action visits either assigned to myself or my team members.

For more information on vocational qualifications and CSCS cards contact info@gqaqualifications.com www.gqaqualifications.com

The beauty of using Onsite 7 is that any person with the admin console access can find information, or photo/video evidence to relay to the customer.

We can even download a customer job report with their signature and customer satisfaction rating… this is invaluable for our industry.

We can even download a customer job report with their signature and customer satisfaction rating… this is invaluable for our industry.

In all honesty it was di cult to find a fault with the software and understood the reasoning as to why it was developed. It simply helps a trade business perform to its best and has certainly helped us provide evidence of the quality of our work, keep track of jobs and have comfort in being able to see footage/notes and photos being taken from site installations if we as company owners are not physically there ourselves.

7

In all honesty software and it was developed. perform provide evidence track of jobs footage/notes installations

In all honesty it was di cult to find a fault with the software and understood the reasoning as to why it was developed. It simply helps a trade business perform to its best and has certainly helped us provide evidence of the quality of our work, keep track of jobs and have comfort in being able to see footage/notes and photos being taken from site installations if we as company owners are not physically there ourselves.

The ‘hard’ support customers, queries, providing results and their individual SIGN

Support

varied support staff on hand, both hard support and soft support All of our team are incredible experienced which helps them get to the support requests, promptly and support team work in the background, providing technical updates, monitoring and security checks. This very best service levels are for our customers. support team, deal directly with our helping them through product providing quick demonstration even tailoring their software to individual business needs.

CAN EVEN ASSIST