AHEAD OF THE COMPETITION

Business Pilots software originated from the need to meet the demands of 21st century business. It offers an excellent ROI (Return On Investment)

Knowing the priorities and goals of a business is simplified for installers, as it can help to clarify areas that may need improvement including strengthening customer service or expanding product lines. By identifying these it will then be easy to determine who will be using the system and at what level.

When looking to use a system such as Business Pilot it is important to create an ‘essential’ features list for a business, so that information gathered as well as business goals and timeline markers will all work consistently to really simplify business management.

Customer support features such as live chat on the app are important today for any business or real-time phone support which are available and will be crucial regarding any customer queries or should concerns arise by installers on the project. While there are many CRM systems available the simplicity of the Business Pilot will ultimately greatly improve business and supplier relationships www.businesspilot.co.uk

As a collaborative CRM this platform provides an excellent connection with customers right through every department. It is ideal for SMEs or larger companies where sales, marketing and customer support need to be connected with real-time customer information.

Anyone nervous about using a digital platform can be reassured by how easy it is to use and collect large amounts of customer data that will benefit any installation business. Business Pilot can take this a step further however, with analytics of customers buying behaviour, providing companies of all sizes the ability to create better and more relevant marketing to improve the overall customer experience.

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