Ipe Woods USA Introduces Lumber Industry's First AI System: Revolutionizing Customer Experience

closely monitoring and evaluating virtually every aspect of management and production. Despite the rigorous days-long evaluations during each phase, Hilton was pleased to report that the auditing team had no significant nonconformities.

“My job was easy,” Hilton says. “EZG has always been extremely customer satisfaction-focused, continually delivering on time and as promised. ISO has stringent standards, but I realized that with appropriate record keeping, we were likely already meeting those standards, so the ISO certification served as validation of EZG’s business philosophy.”

While earning ISO certification is exhaustive, the process of keeping it is just as thorough – bi-annual audits are required. “Retaining the certification serves as assurance to potential clients all over the world that EZG Manufacturing consistently meets the very highest of quality standards and we intent to keep improving,” Hilton says.

EZG Manufacturing has been in business since 1998 and is located in Malta, Ohio. It’s a full-service manufacturing facility and leading producer of state-ofthe-art equipment that serves the fencing, masonry, hardscape, precast and refractory industries worldwide. To learn more, visit www.ezgmfg.com

Ipe Woods USA, a top supplier of premium hardwood decking and lumber, has announced the development of the first AI system tailored for the lumber industry. Exclusively available to Ipe Woods USA customers, this AI system offers numerous benefits for informed decision-making and enhanced customer experience.

The innovative AI system features a conversational interface, allowing customers to interact with the AI, receive personalized recommendations, and make precise calculations. Customers can obtain advice on essential tools, accessories, clips, and screws for their projects, along with explanations for the best choices.

The AI Lumber Assistant (named Chuck) offers plenty of compelling reasons to use it. Customers can save time by getting quick and accurate answers to their questions, and gain access to an extensive knowledge base about Ipe Woods USA products and services. It also provides the latest news and promotions from Ipe Woods USA, and features creative ideas and solutions for decking, siding, fencing, and other projects. The AI Assistant is also available to provide helpful information on products, shipping and handling (general info), and installation help.

To start using the AI Assistant, simply ask questions. The friendly AI will be more than happy to help.

The team of friendly customer service agents at Ipe Woods USA is also available to ensure complete satisfaction, according to the company, and they encourage customers to reach out with any questions or concerns.

"We're thrilled to launch our AI system, providing our customers with personalized recommendations, instant support, and a streamlined project experience," says Steven Rossi, CEO of Ipe Woods USA.

Utilizing advanced algorithms and machine learning, the AI system analyzes customer data to deliver tailored recommendations, ensuring efficient project completion. The AI system is designed to be user-friendly, allowing customers to easily navigate through the interface and obtain relevant information. With the AI system's help, customers can make informed decisions, reducing the chances of costly mistakes and project delays. The system raises the bar for personalized service in the lumber industry, offering customers an unparalleled seamless experience.

In addition to the AI system, Ipe Woods USA offers a comprehensive range of high-quality products, including Ipe, Cumaru, and Tigerwood. Leare more at www.ipewoods.com