CHANGING THE WAY THE WORLD FENCES
find a fence to fit your life With the industry’s best and broadcast offering, Catalyst has the right fencing solution for any situation. Our guided selection process helps make it simple to find a fence to fit your life.
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Vinyl & Molded Fences . . . . . . . . . . . . . . . . . . . . . . 4 Premium Vinyl . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Select Vinyl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Standard Vinyl . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 TruConnect Vinyl . . . . . . . . . . . . . . . . . . . . . . . . . 13 Build Your Vinyl Fence . . . . . . . . . . . . . . . . . . . . 14 Aluminum Fences . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Powder Coating Aluminum . . . . . . . . . . . . . . . . 18 Build Your Aluminum Fence . . . . . . . . . . . . . . . 20 Build Your Wood Fence . . . . . . . . . . . . . . . . . . . . . . 22 Build Your Chain Link Fence . . . . . . . . . . . . . . . . . . 24 Fence Construction Methods . . . . . . . . . . . . . . . . . 26 No-Dig Steel Post Wood Fencing . . . . . . . . . . . . . . 28 No-Dig Steel Post Vinyl Fencing . . . . . . . . . . . . . . .30 No-Dig Steel Post Aluminum Fencing . . . . . . . . . 32 Fence Production Process . . . . . . . . . . . . . . . . . . . . 34 Warranty Information . . . . . . . . . . . . . . . . . . . . . . .36 Catalyst Warranty . . . . . . . . . . . . . . . . . . . . . . . . 37 Fence & Deck Connection Warranties . . . . . . . . 38 PVC & Aluminum Fence Warranty . . . . . . 39 Wood Fence Warranty . . . . . . . . . . . . . . . . 41 Split Rail Fence Warranty . . . . . . . . . . . . . 43 Chain Link Fence Warranty . . . . . . . . . . . . 45 Customer Experience: Strive for 5 . . . . . . . . . . . . . 47 Awards & Accolades. . . . . . . . . . . . . . . . . . . . . . . . . 49 Financing Options . . . . . . . . . . . . . . . . . . . . . . . . . 51
table of contents
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Vinyl & Molded Fences The perfect choice for those who want personalized style, incredible durability and minimal maintenance. Catalyst vinyl and molded fences come in the styles and colors you need to perfectly complement your home exterior. Always built to last with the highest quality materials and exclusive innovations no other brand can match. Low-Maintenance | Impact Resistant | Made in USA | Limited Lifetime Warranty
PRIVACY
SEMI-PRIVATE
PICKETS
Maximum coverage for creating safe, secluded spaces.
Designed to block the view, not the breeze.
A multi-purpose solution in a choice of classic styles.
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RANCH RAIL Create enclosed spaces with a wide-open feel and timeless country charm.
vinyl fence options at every level
a fence by any other name is not the same These are the innovations that set Catalyst apart. Catalyst products are built with numerous exclusive and patented technologies that enable our fences to significantly outperform competitors, for beauty and performance that stands up to the elements.
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premium VINYL PRIVACY FENCE BEST TEXTURED FINISHES Made to mimic natural wood or stone with a natural textured surface.
INNOVATIONS StayStraight®
SolarGuard®
Sound Reduction
TimberGrain™
Structural Integrity
Fade Resistance
WoodGrain Texture
SimTek®
Molded Panel Technology
LX VINYL CONSTRUCTION Features wider infill boards, thicker material and a steel reinforced bottom rail. Available as an upgrade on standard colors and built into premium TimberGrain™ textured products.
MOLDED PANEL CONSTRUCTION Made of durable polyethylene and reinforced with galvanized steel, our molded panels combine the look of natural textures with superior sound control and impact resistance
WEATHERED BLEND
SIERRA BLEND
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BRAZILIAN BLEND (STOCK)
ARCTIC BLEND
premium 7
select VINYL PRIVACY FENCE BETTER SMOOTH WOODGRAINS Expertly designed with variegated colors for the look of finished wood.
INNOVATIONS StayStraight®
Structural Integrity
SolarGuard®
Fade Resistance
CLASSIC VINYL CONSTRUCTION Our Classic construction starts with the highest quality vinyl with exclusive innovations to resist weathering and maintain structural integrity for decades of low-maintenance beauty.
WEATHERED ASPEN
COASTAL CEDAR
CYPRESS
DARK WALNUT
(STOCK)
(STOCK)
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select 9
standard VINYL PRIVACY FENCE GOOD SMOOTH SOLID COLORS The look of paint without the work in fade-resistant colors.
INNOVATIONS StayStraight®
Structural Integrity
SolarGuard®
Fade Resistance
CLASSIC VINYL CONSTRUCTION Our Classic construction starts with the highest quality vinyl with exclusive innovations to resist weathering and maintain structural integrity for decades of low-maintenance beauty.
LX VINYL CONSTRUCTION Features wider infill boards, thicker material and a steel reinforced bottom rail. Available as an upgrade on standard colors and built into premium TimberGrain™ textured products.
WHITE
TAN
10
KHAKI
SLATE GRAY
standard 11
CREATE THE STRONGEST VINYL FENCE IN THE INDUSTRY 12
INTRODUCING
+
Combining cutting-edge materials & installation methods, TruConnect’s interlocking technology and TRT’s top-rail tie system create one of the strongest, longest-lasting vinyl fences in the industry.
Your Our TruConnect Vinyl Privacy Fencing combines durable, interlocking picket technology with the added strength of the TRT Top Rail Tie System for a stronger, safer fence built to last. The TruConnect pickets lock tightly together to provide full privacy and withstand higher wind loads, and are available in 6foot height in white or tan. The TRT Top Rail Tie installs inside the vinyl post to reinforce the rail connection, distributing pressure evenly to prevent cracking and eliminate the failures of outdated screw methods. Together, these systems deliver a secure, long-lasting vinyl fence engineered for superior performance.
TOP RAIL TIE 13
BUILD YOUR V Step 1: Pick Your Fence Height 3' - 3.5' Typical Front Yard Height 4' - 5' Standard Picket / Ranch Rail Height 6'+ Standard Privacy Height
Step 2: Pick Your Fence Style
Privacy
Semi-Privacy
Ranch & Crossbuck Rail
6" T&G Pickets
3" or 6" Pickets
2, 3 or 4 Rail
Contemporary Picket
Classic Picket
Pool Code
7/8" x 3" Picket
1.5" x 1.5" Picket
Closed Top with 1.5" or 3" Pickets
1.5" x 3" Picket 14
INYL FENCE Step 3: Pick Your Color
White
Tan
Khaki
Slate Gray
Coastal Cedar
Cypress
Brazilian Blend
Step 4: Pick Your Fence Features Architectural Features: Lattice, Open Spindle, Open Scalloped Spindle, Closed Spindle, Closed Spindle with Black Aluminum, Scalloped, Arched
Gates: Straight, Arched, Scalloped, Additional Toppers
Step 5: Pick Your Accessories Post Cap Styles: Flat External, New England, Federation, Contemporary, Solar, Ball, Gothic
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ALUMINUM FENCE
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Which Fence is Right For You? classic screwed aluminum RAILS AND PICKETS Highly customizable solutions with nearly infinite variations Mix and match components from top to bottom to create the perfect combination of styles and features, in a range of grades, colros, construction styles and optional add-ons.
CONSTRUCTION Fixed Rail
INNOVATIONS SolarGuard®
Fade Resistance
GRADES
│ │
Premium XD Select XD Standard XD
│
Contemporary screwless aluminum RAILS AND PICKETS Streamlined looks and simplest selection process. Features our patented NoVis™ hidden fastener system for a clean, neighbor-friendly look and rackable design to hug sloping terrains. Available in seven pre-set panel styles and choice of three grades.
CONSTRUCTION Rackable Panel
INNOVATIONS SolarGuard®
Fade Resistance
SEVERAL STYLES IN STOCK
GRADES Premium Select Standard
NoVis™*
Hidden Fastener System
commercial aluminum fences The high quality of Catalyst aluminum fencing means all grades are suitable for commercial applications. These three additional grades are available for projects that require additional strength, scale or protection.
ADDITIONAL GRADES Security Highest commercial grade; also available with security picket top. Industrial Enhanced grade aluminum fence for commercial applications. Municipal Standard grade aluminum fence for commercial applications.
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INNOVATIONS SolarGuard®
Fade Resistance
NoVis™*
Hidden Fastener System
not all fences a CATALYST FENCE POWDER COATING PROCESS AAMA 2604 Certified
Catalyst Fence performs 10,000 hours of salt spray testing, exceeding AAMA 2604 standards by more than 3X!
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re created equal UNCERTIFIED POWDER COATING 1 YEAR AFTER INSTALL
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BUILD YOUR ALU Step 1: Pick Your Fence Height 3' - 3.5' Typical Front Yard Height
4' - 5' Standard Picket / Pool Code Height
6'+ Security Height
Step 2: Pick Your Rail Size OPTIONS AT EVERY LEVEL Premium: Tailored for Industrial and Commercial Uses Select: Capable of Withstanding Greater Roughness Standard: Entry-Level Option
Premium - Screwed Channel: 1 1⁄4" x 1 1⁄4" Pickets: 3⁄4" x 3⁄4"
Select - Screwed Channel: 1 1⁄4" x 1 1⁄4" Pickets: 3⁄4" x 3⁄4"
Standard - Screwed Channel: 1" x 1 1⁄8" Pickets: 5⁄8" x 5⁄8"
Premium - Screwless Channel: 1 3⁄16" x 1 1⁄2" Pickets: 3⁄4" x 3⁄4"
Select - Screwless Channel: 1" x 1" Pickets: 3⁄4" x 3⁄4"
Standard - Screwless Channel: 1" x 1" Pickets: 5⁄8" x 5⁄8"
Step 3: Pick Your Fence Style
CLASSIC 2, 3 OR 4 RAIL STANDARD OR FLUSH BOTTOM
SPEAR TOP 3-RAIL STANDARD BOTTOM 20
ALTERNATING FLAT TOP 3-RAIL STANDARD OR FLUSH BOTTOM
UMINUM FENCE Step 3: Pick Your Color
Black
Matte Black*
Bronze
Light Bronze*
Matte Bronze*
White
Gray*
Step 4: Pick Your Fence Features Gates: Straight, Arched, Scalloped, Estate Gates
Step 5: Pick Your Accessories Adornments: Ball Post Cap, Quad Finial, Triad Finial, Fleur De-Lis, Pressed Spear, Standard Post Cap, Butterfly Scroll, Rings
Add-Ons: Extra Picket, Puppy Picket
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BUILD YOUR Step 1: Pick Your Fence Height 3' - 3.5'
4' - 5'
6'+
Typical Front Yard Height
Standard Picket / Ranch Rail Height
Standard Privacy Height
Step 2: Pick Your Fence Style
Vertical Board Privacy
Board on Board Privacy
Board & Batten Privacy
Cost Effective
Good Neighbor
Most Private
Square Top Picket
French Gothic Picket
Gothic Picket
Dog Ear Picket
1"x 4" & 1"x 6" Picket
1"x 4" & 1"x 6" Picket
1"x 4" & 1"x 6" Picket
1"x 4" & 1"x 6" Picket
Split Rail
Ranch Rail
Crossbuck Rail
2 & 3 Rails
2, 3, & 4 Rails
4, 5, & 6 Rails
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WOOD FENCE Step 3: Pick Your Fence Lumber
Step 4: Pick Your Fence Features
Architectural Features: Cap Board, Convex (Arch), Concave (Dip), Diagonal Lattice, Square Lattice, Closed Spindle
Gates: Straight, Arched, Scalloped
Step 5: Pick Your Accessories
Post Cap Styles: Black Plastic Cap, French Gothic, Dog Ear, New England Cap
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BUILD YOUR CHA
CHAIN LINK FENCE 24
IN LINK FENCE Step 1: Pick Your Fence Height 3' - 3.5' - 4'
5' - 6'+
Standard Heights
Security Heights
Step 2: Pick Your Fence Style/ Fabric Vinyl Coated Options Available
#9 Gauge Galvanized
#11.5 Gauge Galvanized
#9 Gauge Galvanized
2" Mesh
2" Mesh
2" Mesh (Black or Green)
Step 3: Pick Your Framework Standard Heights
Security Heights
1 3/8” Top Rail Tubing 1 5/8” Line Posts Tubing 2” Terminal Posts Tubing Bottom Coil Wire
1 5/8” Top Rail Tubing 2” Line Posts Tubing 2.5” Terminal Posts Tubing Bottom Coil Wire
Step 4: Pick Your Chain Link Fence Options
Bottom Rail
Pool Code Wire
Vinyl Fabric
Recommended for Dogs
1.25“ Mesh Size
with Galvanized Framework
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FENCE CONSTRUCTION METHODS 26
FENCE CONSTRUCTION METHODS Wood Fence Construction Methods
Custom built on site
No-Dig fence installation
Pickets double
Gates to have a cedar
Can handle uneven
uses galvanized steel posts
staggered nailed to
‘A’ frame with 10”
grades
driven 4 ft in the earth for
each runner
commercial ‘T’ hinges
maximum strength
Vinyl Fence Construction Methods
Virgin co-extruded
In-house fabrication
material
No brackets - All
Graded gates to
Custom Routed
match the slope
Top Rail Tie (TRT)
of the yard
Aluminum Fence Construction Methods
Domestically
Superior Armor Guard
Screwless Panels for
Most popular styles
manufactured
powder coated finish with
a streamlined look
in stock including
and fabricated
a 10,000-hour salt test
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POOL CODE
Our Engineered Foundation System for Wood Fencing
Alternative Method for Setting Fence Posts DEEPER. STRONGER. SMARTER. Our Engineered Foundation System uses driven galvanized steel posts embedded deep into undisturbed soil, delivering superior strength, stability, and long-term performance without excavation or concrete.
SUPERIOR BOX-IN METHOD FOR AESTHETIC APPEAL:
NO CONCRETE FOOTERS: Traditional concrete footers can trap moisture around posts, resulting in rot.
1x6x5’-7” + 2x4x5’-7” pressure treated wood is utilized for boxing-in the heavy duty 2.5” diameter galvanized steel post, attached to the SS-20 post with Ramset nails. Wood is in full contact at sides of steel post. No face fasteners for clean finish. Topped-off with a 6” black post cap to prevent moisture exposure and provide a neat finish.
SS-20 HEAVY-DUTY GALVANIZED STEEL POSTS:
Built with industrial- strength steel, SS-20 posts deliver exceptional strength, superior wind- load resistance, and a galvanized finish that protects against rust and corrosion for longlasting performance.
(overhead line post view detail)
POSTS DRIVEN 4 FEET INTO UNDISTURBED SOIL: Posts are mechanically driven 4 feet deep into naturallycompacted, untouched earth/soil. Why it matters: • Undisturbed soil provides greater lateral resistancethan excavated backfill • Eliminates air pockets and voids common with dig-and-pour methods • Reduces the likelihood of post lean or long-term movement
✓ NO-DIG INSTALLATION ✓ NO CONCRETE FOOTERS ✓ SUPERIOR WIND RESISTANCE 28
Strength Starts Below the Surface
Why the Engineered Foundation System Matters? It Outperforms Traditional Fence Installation Most fence failures happen at ground level,where soil is disturbed, backfilled, or weakened by concrete voids. Our Engineered Foundation System Eliminates Those Potential Failure Points FAILURE POINT: Soil is disturbed, backfilled, or weakened by concrete voids & concrete causing restricted water drainage.
SUPERIOR STRENGTH
UNDISTURBED SOIL
UNDISTURBED SOIL
DISTURBED SOIL
TRADITIONAL INSTALLATION
EFS STEEL POST
BUILT ON UNDISTURBED SOIL
NO CONCRETE. NO VOIDS
STEEL WHERE IT MATTERS
Posts are driven 48 inches deep into native soil, maintaining natural compaction and resistance.
Eliminates moisture-trapping concrete and loose backfill that cause leaning, movement, and premature failure.
Galvanized steel posts provide superior stiffness and do not rot, crack, or degrade at the ground line.
✓ STRENGTH ✓ LONGEVITY ✓ MINIMAL YARD DISTURBANCE 3–4× Stronger Than Traditional Wood Posts* *Relative to a standard 4×4 wood post embedded approximately 24 inches, under equivalent conditions.
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Our Engineered Foundation System for Vinyl Fencing
Alternative Method for Setting Vinyl Fence Posts
DEEPER. STRONGER. SMARTER. Our Engineered Foundation System uses driven galvanized steel posts embedded deep into undisturbed soil, delivering superior strength, stability, and long-term performance without excavation or concrete.
UNDISTURBED SOIL: Posts aremechanicallydriven 4 feet deep into naturally compacted, untouched earth/soil. Why it matters: • Undisturbed soil provides greater lateral resistance than excavated backfill • Eliminates air pockets and voids common with dig-and-pour methods • Reduces the likelihood of post lean or long-term movement
SS-20 HEAVY-DUTY GALVANIZED STEEL POSTS: Built with industrial-strength steel, SS-20 posts deliver exceptional strength, superior wind-load resistance, and a galvanized finish that protects against rust and corrosion for long-lasting per formance.
✓NO-DIG INSTALLATION ✓NO CONCRETE FOOTERS ✓SUPERIOR WIND RESISTANCE 30
Strength Starts Below the Surface
Why the Engineered Foundation System Matters? It Outperforms Traditional Fence Installation Most fence failures happen at ground level,where soil is disturbed, backfilled, or weakened by concrete voids. Our Engineered Foundation System Eliminates Those Potential Failure Points FAILURE POINT: Soil is disturbed, backfilled, or weakened by concrete voids & concrete causing restricted water drainage.
SUPERIOR STRENGTH
UNDISTURBED SOIL
DISTURBED SOIL
TRADITIONAL INSTALLATION
UNDISTURBED SOIL
EFS STEEL POST
BUILT ON UNDISTURBED SOIL
NO CONCRETE. NO VOIDS
STEEL WHERE IT MATTERS
Posts aredriven 48inches deepintonative soil, maintaining natural compaction and resistance.
Eliminates moisturetrappingconcrete and loose backfill that cause leaning, movement, and premature failure.
Galvanized steel posts provide superior stiffness and do not rot, crack, or degrade at the ground line.
✓STRENGTH ✓LONGEVITY ✓MINIMAL YARD DISTURBANCE
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Our Engineered Foundation System for Aluminum Fencing Alternative Method for Setting Aluminum Fence Posts
DEEPER. STRONGER. SMARTER. Our Engineered Foundation System uses driven galvanized steel posts embedded deep into undisturbed soil, delivering superior strength, stability, and long-term performance without excavation or concrete.
UNDISTURBED SOIL: Posts are mechanically driven 4 feet deep into naturally compacted, untouched earth/soil. Why it matters: • Undisturbed soil provides greater lateral resistancethan excavated backfill • Eliminates air pockets and voids common with dig-and-pour methods • Reduces the likelihood of post lean or long-term movement
HIDDEN STEEL CORE An internal, drive-in steel stiffener reinforces each post for superior strength - no digging or concrete required.
✓ NO-DIG INSTALLATION ✓ NO CONCRETE FOOTERS ✓ SUPERIOR WIND RESISTANCE 32
Strength Starts Below the Surface
Why the Engineered Foundation System Matters? It Outperforms Traditional Fence Installation Most fence failures happen at ground level, where soil is disturbed, backfilled, or weakened by concrete voids. Our Engineered Foundation System Eliminates Those Potential Failure Points FAILURE POINT: Soil is disturbed, backfilled, or weakened by concrete voids & concrete causing restricted water drainage.
SUPERIOR STRENGTH
UNDISTURBED SOIL
DISTURBED SOIL
TRADITIONAL INSTALLATION
UNDISTURBED SOIL
EFS STEEL POST
BUILT ON UNDISTURBED SOIL
NO CONCRETE. NO VOIDS
STEEL WHERE IT MATTERS
Posts are driven 48 inches deep into native soil, maintaining natural compaction and resistance.
Eliminates moisture- trapping concrete and loose backfill that cause leaning, movement, and premature failure.
Galvanized steel posts provide superior stiffness and do not rot, crack, or degrade at the ground line.
✓ STRENGTH ✓ LONGEVITY ✓ MINIMAL YARD DISTURBANCE
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FENCE PRODUCTION PROCESS 34
FENCE PRODUCTION PROCESS At Fence & Deck Connection, customer service is our number one priority. We want you to be completely happy with the entire customer experience and project process, as well as the quality craftsmanship of your newly finished outdoor project.
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WARRANTIES 36
WORRY-FREE WARRANTY Enjoy more and worry less. Catalyst™ fences are built to last and backed by a transferable limited lifetime warranty, so you can relax knowing your investment is protected today-while adding value at resale time.
COVERAGE HIGHLIGHTS:
✔ Limited lifetime coverage ✔ Transferable protection ✔ Manufacturing defect coverage ✔ Excessive color fade protection ✔ Structural integrity assurance
performance plus workmanship WARRANTY Get extra peace of mind with up to 5 years of installation coverage. 37
LIMITED WARRANTY AGGREEMENT 38
BUILDING BACKYARD MEMORIES SINCE 1991
Limited Warranty Agreement Residential & Commercial Fencing & Decking Installations
WARRANTY COVERAGE MATRIX Component / Service
Scope of Coverage
Warranty Term
Notes / Conditions
General Workmanship
Overall installation quality, framing, assembly
1 Year
Applies types.
Commercial Warranty (GC)
Commercial installations contracted via General Contractor
1 Year
Applies to all projects contracted through a General Contractor.
Commercial Warranty (Direct)
Commercial installations contracted directly
3 Years
Applies to all other direct commercial customers.
Trim & Accessories
Trim, decorative elements, and integrated lighting
1 Year
Includes all accent & lighting fixtures.
Wooden Fence (Traditional)
Structural integrity & installation stability
5 Years
Standard dug/backfilled post installation.
Wooden Fence (No-Dig)
Structural integrity & post stability
20 Years
Installed via specialized nodig post technology.
PVC / Vinyl / Aluminum Fence (Traditional)
Structural integrity & manufacturer material warranty
Lifetime / Manufacturer
Standard dug/backfilled post installation; subject to mfr guidelines.
PVC / Vinyl / Aluminum Fence (No-Dig)
Structural integrity & manufacturer material warranty
Lifetime / Manufacturer
Split Rail Fence
Fence structure & post stability
Chain-Link Fence
Mesh, posts, top rails, and hardware integrity
1 Year 5 Years
Gate Adjustments (Wood & Split Rail)
Realignment & latch adjustments due to seasonal settling
1 Year
Gate Adjustments (Aluminum, PVC/Vinyl, Chain-Link)
Realignment & latch adjustments due to seasonal settling
5 Years
Covers gate realignments for specified materials.
Deck
Structural integrity & installation Stability
20 Years
Applies to pressure treated deck framing.
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across
all
project
Applies to no-dig installs; subject to mfr guidelines. Includes general structure. Backed by a 5-year structural warranty. Complimentary adjustments.
1. Workmanship & Component Coverage Fence and Deck Connection ("Contractor")warrants to theoriginal purchasing homeowner or client ("Owner") that the installation will be free from defects ingeneral workmanship, trim, and accessories (including integrated lighting systems) for a period of one (1) yearfrom the dateof substantial completion.
2. Commercial Warranty Terms For commercial fencing and decking projects,warranty terms are determined by contracting structure: General Contractor Projects: 1-year warranty coverage when contracted through a General Contractor. DirectCommercial Customers: 3-year warranty coverage for all other commercial customers contracted directly with Contractor.
3. Material-Specific Structural Terms Wooden Fencing: Traditional installations arewarranted against structural failure for five (5) years. No-dig installations are warranted against structural failure for fifteen (15) years. PVC / Vinyl / Aluminum Fencing: Regardlessof installation method (Traditional dug/backfilled or No-Dig), PVC / Vinyl / Aluminum fencing installations arebacked by a Limited Lifetime structural warranty, passed through or supplemented by the respective product manufacturer. Chain-Link Fencing: Backed by a five(5) yearstructural warranty. Split Rail Fencing: Structure and postsare warranted for one (1) year.
4. Gate Adjustment Coverage Because ground freeze-thaw cycles, soilsettling, and weather fluctuations can cause post movement, Contractor provides complimentary gate alignmentandlatch adjustment service based on the following schedule: 1-Year Coverage: Wooden gatesandSplit Rail gates. 5-Year Coverage: Aluminum, PVC/Vinyl, and Chain-Link gates. Note: Gate adjustments requested afterthedesignated warranty period are considered routine maintenance and are subject to standard service call rates.Misalignments resulting from physical abuse, impact, unapproved heavy additions, or extreme environmental conditions are excluded.
5. Pressure-Treated Lumber & Natural Exclusions Life Expectancy of Pressure-Treated Lumber: Pressure-treatedwood is selected for its strength and resistance to rot, decay, and fungal attack. Under normal residentialconditions, pressure-treated structural components typically have an expected service life of fifteen (15) years, provided that mandatory maintenance and sealing requirements are regularly performed. Service life estimates reflect overall rot and decay resistance and do not guarantee that timber will remain free of natural surface weathering, checking, or minor warping over time. Natural Characteristics of Wood: Pressure-treated wood is a natural timber product treated under pressure. As it reacts to atmospheric moisture, temperatures, and sunlight, natural changes occur. Warping, twisting, cupping, bowing, checking (surface cracks), and color fading are expected characteristics and do not constitute defects. This warranty strictly covers structural functionality and does NOT cover:
Cosmetic Issues: Surface checking, minor splitting, warping, twisting, grain variations, resin bleeding, or natural weathering inherent to timber, composite, or vinyl products. Discontinued Products & Colors: Fence and Deck Connection is not responsible for replacing or matching any discontinued colors, styles, profiles, or product lines. This exclusion applies to all materials across 40
fencing, decking, railings, trim, and accessories. In the event of a covered warranty repair involving discontinued items, Contractor will substitute the closest available current manufacturer equivalent. NormalWear& Tear: Scratches, scuffs, mold/mildew buildup, staining, and hardware surface oxidation over time. Environmental & ExternalFactors: Damage caused by soil movement, drainage shifts, acts of God (storms, extreme winds, lightning, floods), pest/insect infestation, or tree root encroachment. Improper Use or Abuse: Overloading beyond designed capacities, impact damage, or negligence. CRITICAL NOTICE — Third-PartyAlterations&VoidingConditions Any post-installation addition, attachment, alteration, or structural modification completed by any party other than Fence and Deck Connection instantly and entirely voids this warranty. Installing unapproved secondary loads—including hot tubs, pergolas, gazebos, heavy planters, shade sails, or roof structures—without prior written consent and structural retrofitting by Contractor will render this entire warranty null and void immediately.
6. Mandatory Maintenance Requirements To maintain warranty validity, the Owner must perform anddocument annual maintenance: Wood Installations: Annual cleaning of organic debrisand re-application of a protective stain/water-sealant every 12–24 months as required by climate exposure. Composite / Vinyl / Aluminum / Chain-Link Installations: Bi-annual surface cleaning to remove dirt, mold, and organic matter using non-abrasive cleaners. Avoidusing wire brushes, metal scrapers, or harsh chemical ice-melts on composite decking boards andsynthetic surfaces. Structural Drainage & Ventilation: Keepingground clearances, under-deck ventilation, and footings free of accumulated mulch, dirt, leaves, or standingwater.
7. Claims Process & Service Fees Proof of Purchase Required: Warrantyservice requires presentation of the original signed contract, invoice, and proof of full payment. This warrantyisnon-transferable. Applicable Service Fees: While warrantedstructural repairs will be performed at no charge for covered labor/materials, trip charges, special-orderproduct costs, or supplier freight/restocking fees may apply. Remedies: Upon receipt of a valid writtenclaim within the applicable warranty period, Contractor will, at its sole discretion, repair the defective component, replace it, or refund the prorated portion of the original component purchase price.
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CUSTOMER EXPERIENCE 42
B 800-222-9268
43
a
www.fenceanddeckconnection.com
AWARDS & ACCOLADES 44
Proudly Serving Since 1991
Choose the Best
35 YEARS IN BUSINESS
1000’S OF 5-STAR REVIEWS
LIFETIME STRUCTURAL WARRANTY
IN-PERSON CONSULTATIONS WITH TRUSTED EXPERTS
COMMITTED TO GIVING BACK LOCALLY
2023 BBB TORCH AWARD FOR ETHICS WINNER
Award Winning & Highly Acclaimed Best Fence & Deck Company
. Best Customer Service . Best Place to Work
1995-2026
2014-2026
American Fence Association
2016-2026
Most Recommended Fence Company
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2010-2026
FINANCING OPTIONS 46
Several Financing Options to Fit Your Needs
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