Common Questions about this Change

What do I need to do during Open Enrollment (OE)?

• Aetna/Innovation Health or CareFirst members will automatically be enrolled in the Cigna Open Access Plus (OAP) plan. If you are currently in the Aetna/Innovation Health or CareFirst plans and wish to transition to the Cigna plan, you don’t have to do anything during OE unless you wish to add or remove dependents from your coverage. New ID cards will be mailed to you in December.

• Kaiser Permanente members will remain enrolled in the Kaiser plan for 2023 unless you make changes during Open Enrollment.

If you wish to change your medical and/or dental plan election or add/remove eligible dependents, you will make changes through UConnect. UConnect opens at 8 a.m. on Tuesday, November 1, and closes at 4:30 p.m. on Nov. 18.

How can I check if my doctor is in Cigna’s network?

FCPS and Cigna have made significant efforts to ensure the new provider network has a strong match to the providers used by employees and dependents. In fact, 97% of primary care physicians used by FCPS employees are in-network, resulting in little or no disruption to your patient/provider relationship.

We encourage you to utilize the “Find a Doctor” search tool to be sure your provider is included under the new plan. You can find instructions on how to use the search function on the Cigna OAP Plan FAQ website (www.fcps.edu, search “Cigna”). Once you open the “Find a Doctor” tool, you can enter your location information, to search for providers either by type, by name, or by facility in your area.