Healthcare Interiors Volume 1 2023
Who We Are A Source of New Ideas for Positive Change FCA Healthcare Interiors is a team of dedicated professionals with expertise in Healthcare Design. We specialize in creating design solutions that prioritize human experience. Our aim is to positively impact the lives of patients, families, and staff who use our facilities. We believe that everyone deserves an environment that promotes a sense of well-being, maintains dignity, and fosters pride and self-respect.
Offices
Philadelphia New York Orlando
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Our Services
Interior Architecture
Interior Design
Wall Graphic & Wayfinding
Branding & Environmental Graphics
Furniture Design
Architecture
Master Planning
Space Planning
Specialty Services Planning & Urban Design Change Management Healthcare Advisory Services Lighting Design
Medical Equipment Planning Sustainability Services Workplace Strategies
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What We Do At FCA Interiors, we are trained professionals who specialize in understanding the relationship between scale, furnishings, and interior architectural elements. This expertise allows us to offer an additional perspective when interpreting the client’s vision and goals and enhance planning opportunities. We value strong relationships with clients, so we participate in project visioning sessions to develop cohesive designs aligned with facility missions. These sessions are essential to delivering exceptional design. Our experience in space planning and collaboration with medical planning teams enables us to deliver healthcare environments that are safe, functional, and that cater to the diverse range of user needs.
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Our design approach is Human-Centered. We use our creative thinking and desire to solve problems to create healthcare environments that are respectful and therapeutic in nature, essential to healing the mind, body, and spirit. Health systems are a business and we know that Brand matters. We understand the impact of a first impression, and how the design of a space can impact how patients feel about their care and ultimately the brand. We look for ways to integrate design elements in a cohesive way that will promote your facility’s identity. Our attention to detail and thorough documentation, combined with a quality review process throughout each phase of the project provides a unified design that is coordinated, constructible, and will endure the heavy use of healthcare spaces. FCA’s skilled Interior Designers include state-licensed CID, NCIDQ, and Lean Six Sigma-certified professionals; plus EDAC, LEED, and Well AP accredited individuals who will listen to your concerns, guide you through the design process, and instill confidence in the decisions made. Healthcare Interiors
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Design Fundamentals Patient Experience Our interior concepts are shaped by understanding the continuum of care for our clients. The final designs must create a positive experience for patients and caregivers while supporting the care being provided.
Emotional Process Mapping We can track users’ emotions at specific points throughout their journey to better understand how design can influence the human experience in a positive way.
Sensory Aesthetics Interior environments that implement evidence-based design and biophilic principles can impact patients and caregivers on physiological, psychological, and cognitive levels, supporting the treatment process.
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Safe Spaces By working with EVS and Infection Risk assessment teams throughout the material and fixture selection process ensures that our designs align with hospital cleaning and safety protocols. The products we choose must be the right fit for each facility from both safety and aesthetic criteria.
Sustainable Interiors Our commitment to the planet compels us to make responsible material selections that balance sustainability and performance in a clinical setting. Creating spaces that support the health and wellness of the building and its occupants is central to our design philosophy.
Patient Populations Being empathetic to the needs and abilities of diverse patient populations allows us to create inclusive healthcare environments for all genders, races, and patient types. Healthcare Interiors
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Our Sketchpad Each design is tailored to the unique needs of our clients. We believe in constant evaluation and evolution of our ideas, always striving for the best possible outcome. Our design strategies are developed with our clients’ goals in mind, and we continuously question whether our designs are relevant, functional, and capable of positively impacting those who will use the space. To bring our designs to life, we use a combination of loose sketches, 3D renderings, video walk-throughs, and carefully selected materials that align with our architectural and interior concepts. By working closely with our clients and being integrated into design teams from the beginning stages of programming through to construction administration, we can ask the right questions and ensure that our designs meet the highest standards.
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Sketchpad
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PROJECT SPOTLIGHT Newark Beth Israel Lobby Addition Critical Care Unit Emergency Department Newark, NJ 80,178 SF
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Lobby Addition Design goals: •
Reinforce Newark Beth Israel Medical Center’s position as a community asset providing a high standard of care.
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A bright and welcoming image for Newark Beth Israel
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Transparency along Lyons Avenue
Concept: The lobby and surrounding exterior of Newark Beth Israel are designed with a focus on light, brightness, and transparency, reflecting the high-quality comprehensive care, education, and standard of excellence that is provided at the hospital. The design is authentic and uncomplicated, and it serves as an anchor that is identifiable from afar, inspiring confidence in the community it serves.
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The new lobby is a luminous and transparent two-story structure designed to have a presence along Lyons Avenue that enhances the image of the medical center and overall guest experience. The space will accommodate public events such as book fairs, farmers’ markets, art shows, and community and holiday events. Framed openings highlight points of arrival and a color changing feature spans the two floors, serving as a stage backdrop for a potential speaker. A staff huddle room, waiting area and balcony overlook the lobby below. The South lobby, which is located below ground level, exposes large column footings throughout the space. These footings provided an opportunity to design planters with integrated bench seating that is clad with travertine and includes USB charging ports. To ensure FCA captured the client’s vision our team facilitated multiple visioning sessions with key members of the Newark Beth Israel team. During these sessions, FCA used image boards with color-coded dots to identify preferences for relevant precedent design features such as signature design elements for public gatherings, mezzanine, registration, clinical, patient, and staff spaces.
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Emergency Department Expansion The expansion of the emergency department involved the alteration of 10,900 sf of existing conditions and the conversion of the Interventional Radiology suite to expand the department and create a new front entrance, drop off zone, Fast Track area and Pediatric Department. Directly beyond the new ED entry is a new reception and waiting areas for adults and children featuring customized banquette seating and decorative partitions that allow light to filter through the space while still providing a level of privacy for visitors. Renovation of the emergency department included a redesign of clinical workstations to enhance visibility throughout the unit and sight lines to patients, improved wayfinding and consistency of branding. The emergency department posed challenges due to the existing constraints of architecture, structure, and available space. Patient comfort was a priority, and to that end, indirect cove lighting around the core walls and decorative acrylic wall panels with integrated lighting were installed to highlight the treatment room entries and reduce the number of ceiling fixtures needed. This was done to prevent light from shining directly into patients eyes while being transferred on stretchers. Rubber flooring tiles were chosen to reduce noise, and each treatment area was fitted with custom headwalls and wall protection that was decorative yet trimmed with solid surface materials for durability.
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Critical Care Unit The new 13-bed Critical Care Unit has been designed to create an open and welcoming environment. Similar to the Emergency Department, the corridors have recessed wall lights instead of overhead lighting. The finishes are both practical and therapeutic, with tonal floor accents that act as distance markers. These markers encourage patients to move around the floor and support prescribed amounts of movement, assisting in their treatment. The private patient rooms are spacious and offer a designated area for families. These areas have a spa-like feel and feature framed millwork, thoughtful accent lighting, a desk, and a glass-fronted mini refrigerator in VIP rooms.
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2 Airborne infection isolation rooms. 4 VIP rooms include a glass front mini refrigerator. Sleep sofas for family members. Corridor flooring with distance markers/color change flooring. Nurse stations with customized laminate ceiling and wall panels, and decorative pendant lights. Each room layout is unique due to challenging existing conditions. Patient room millwork was designed to conceal waste and soiled linen. Markerboard glass on patient toilet doors is always visible to staff. Safe & secure patient luggage storage in wardrobes. Design element language from the lobby was brought into the design of footwall millwork – with laminate framed wall sconce surrounding a desk for families to work.
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DESIGNER SPOTLIGHT
Jennifer Kenson, Principal HC Interiors
NCIDQ, IIDA, CHID, ASID, LICENSED Florida Interior Designer, PWC
YEARS OF EXPERIENCE 31 Years Experience WHY HC DESIGN? Initially, healthcare chose me. I worked at a firm that created unique interiors for Advertising agencies, Law firms, large corporate headquarters. It was purchased by an Architectural Firm that focused on Healthcare Master Planning and detailed healthcare planning. The designers brought our design approach to healthcare projects at a time when healthcare architecture’s focus was less focused on aesthetics. I found the work more fulfilling and interesting and is why I have continued working in the Healthcare sector. The projects are complex with multiple stakeholders and different
values, technical demands and layers of codes and policies. Over the 30 years, the focus on creating spaces that can make an impact on patient outcomes keeps me here. Hearing directly from patients and families the difference a before and after affect that a design has had on their experience at a hospital makes it worthwhile. FAVORITE PART OF DESIGN I love conversations with our younger designers. They bring new ideas and concepts to our work from a different perspective that make our projects interesting. I try and give them the freedom to create ideas and help guide them with the knowledge I’ve learned over the last 30 years. FAVORITE COLORS / PALETTE Any palette can be made beautiful, but it has to be the right balance. A subtle array of neutrals and textures with colors that are strategically used for emphasis is a favorite approach.
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HOBBIES / INTERESTS Pre-kids: renovating houses kept me busy. We did most of the work ourselves, teaching myself 3 coat plaster, brick pointing, glazing, framing, roofing. Working with my hands to be creative away from the computer. As kids are older, I’m getting back to a less physical creative outlet of printmaking, but still working on renovation projects; pointing bricks and stone foundations at a much smaller scale.
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Our Team This is our team with varied backgrounds and interests, perspectives, and expertise. We lean on each other for inspiration and technical knowledge…
Beverley Spencer, Senior Associate CID, EDAC, CDT
Sarah Harvey,
Senior Interior Designer CHID, CID, EDAC, NCIDQ
Michelle Rosenstein, Staff Interior Designer WELL AP
Norell Ferguson,
Staff Interior Designer
Alexandra Bonner, Associate IIDA, NCIDQ, LEED
Tory Silverwood,
Erin Scanlon,
Staff Interior Designer
Staff Interior Designer LEED GA
Alyssa Smullin,
Katrina AdamczykDeLarge,
Staff Interior Designer
Casey Delahanty,
Staff Interior Designer
Staff Interior Designer
Ariella Ely,
Staff Interior Designer
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Project Typology Experience Critical Care, Outpatient and Specialty Care
CRITICAL CARE Medical/Surgical Nursing Unit Oncology Nursing Unit Intermediate Care Unit Coronary Critical Care Unit Pediatric Critical Care Unit Neonatal Intensive Care Unit Obstetrical Unit Antepartum Labor & Delivery Postpartum Mother Baby / Maternity Unit
SPECIALTY SERVICES Cardiac Catheterization Suite Hybrid Operating Suite Orthopedics Suite Sleep Centers Counseling Services Facilities Corporate office
OUTPATIENT Emergency Services / Psych Observation Unit / CDU Surgical Suite Imaging / CT / MRI / Etc Interventional Imaging Nuclear Medicine
Intensive Care Unit Pediatric and Adolescent Unit Psychiatric Nursing Unit Adult / Child / Both Alzheimers Dementia Clinical Decision Unit Child Psychiatric Unit PT / OT TCU Bariatric Care Unit Family Practice
EICU / Telehealth Central Sterile Office of Addiction Service and Support (OASAS) Dentistry IVF Integrative Medicine
Radiation Therapy Rehabilitation Therapy Respiratory Therapy Renal Dialysis Endoscopy / In & Out Patient Chemotherapy Infusion Hyperbaric Suite/Wound Care
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Hackensack Meridian Health Emergency Department Pavilion Holmdel, NJ 30,000 SF
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The client relate more to the local rural setting even though they are located close to the ocean. The team imagined a walk in the woods as inspiration for the design.
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Geisinger Health System Henry Cancer Center Expansion Wilkes-Barre, PA. 104,000 SF
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Biophilic design principles shaped the design of both the floor plans and the interior design style. A palette of whites and wood tones are offset with accent colors and water color imagery of natural settings.
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Montefiore Medical Center Manhattan West Hudson Yards, NY. 9,550 SF
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A sculptural wood fin elevator core is the focal point of this specialty care facility. It’s wood fins organically span 2 floors through the entry lobby and waiting area. Natural light filters across perimeter corridors into exams and staff spaces.
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For more information contact: Philadelphia (215) 568-8250 2000 Market Street Suite 600 Philadelphia, PA 19103 New York (646) 315-7000 40 Worth Street Suite 300 New York, NY 10013 Orlando (407) 261-3200 1201 Orlando Avenue Suite 300 Winter Park, FL 32789 FCArchitects.com