A Single-Source Solution for
Entities
About Higginbotham
Higginbotham is a single-source solution for insurance, risk management, financial, and HR/employee benefits services. The employee-owned firm was established in 1948 and today ranks by revenue as the nation’s 19thlargest independent insurance brokerage.
Based in Fort Worth, Texas, Higginbotham serves businesses and individuals through locations across the nation. Specializing in tailored programs to meet each client’s unique needs, each service is backed by our Day Two Services®, which provides proactive customer support throughout the life of each policy.
About Higginbotham Public Sector
A speciality practice of Higginbotham, Higginbotham Public Sector (HPS), provides comprehensive insurance and employee benefits support specifically tailored for government entities and education institutions.
For more than 30 years, HPS has been advising clients on every aspect of employee benefits and continues to develop innovative solutions specific to public sector enrollment, employee engagement, and administration.
HPS by the Numbers
Single-source Solution
What Sets HPS Apart?
Layered Service Approach
• Licensed Consultants advocate for you throughout the RFP process and renewals
• A dedicated Account Manager for questions, implementation support, and enrollment coordination
• Account Service Team to assist your employees with their benefits needs
• In-house billing experts manage invoices, reconciliation, and premium remittance on your behalf
Enrollment Year-Round Support
• Customized benefits enrollment platform provides you control and a tailored interface
• Available 24/7 so employees can access their benefits information at home or on the go
• Enrollment meeting are supported by Bilingual Benefit Counselors
• Medical and supplemental benefits consulting
• Employee benefit education
• Employee benefits communications
• Health risk management
• HR technology
• Employee response center
• Section 125 administration
• COBRA administration
• Compliance expertise
Governmental Entity Expertise
The HPS team of benefits and medical consultants carry a deep understanding of the unique needs public sector businesses require. We craft custom health care, retirement, and voluntary benefits solutions tailored to the diverse needs of your government employees.
We support our clients by implementing a comprehensive benefit administration system designed to efficiently enroll employees and manage their full benefits offering. Beyond system implementation, we partner closely with our clients to educate employees about their benefits and available products through multiple channels, including in-person meetings, virtual sessions, digital resources, and ongoing support. This approach ensures employees understand their options and can make informed decisions with confidence.
HPS provides guidance through complex compliance issues, leveraging extensive experience in designing and managing programs that adhere to legal standards and address specific demands of government workforces. These solutions remain ahead of trends to enhance satisfaction of employees and ultimately retain their talents.
Together, we optimize your benefits, maintain fiscal responsibility, and support you every step of the way.
Medical Consulting
Affordable, comprehensive benefits solutions
Higginbotham’s health division fosters ongoing relationships with major medical insurance carriers and providers, allowing for favored solutions like reduced premiums, out-of-pocket savings, and enhanced plan options.
Group medical plan funding mechanisms vary based on employer size and risk tolerance.
Product Evaluation
Saving for Retirement with RISE
HPS created the RISE Program to give public sector employers a better path to retirement, providing robust education and tools to meet long-term financial goals.
RISE offers a cost-effective, service-focused savings program created specifically for your group. By providing a real-time view of the implementation process of your plan — as well as an array of investment options including mutual funds, target-date and risk-based funds, fixed income alternatives, and more — a quality savings program for your employees is within reach.
Day Two Services ®
Benefits Education
Helping your people utilize their benefits
Having comprehensive benefits is one thing, but encouraging your employees to use them requires clear communication, easy-to-use educational tools, and helpful customer service. HPS has created a suite of benefits education resources to keep your team aligned.
Educational Tools
• Informational benefits website
• Interactive Benefit Guides
• Educational videos
• Provider searches
• Forms
• Direct links to your carrier websites
• Online training
• Marketing Campaigns
Ready To Help
Employee Response Center
Available year round, your employees receive live support from our bilingual call center representatives.
Personalized help is just a phone call away to help with specific benefits questions and concerns.
• Benefits and claims assistance
• Customized call reports
• Certified and trained ERC professionals
• 140+ supported languages
• Role and responsibility grid
• Fully U.S. based team
• Average call length of 13 minutes
Benefits Administration
Simplifying the process of change
Relationships are a foundational pillar of HPS. Your dedicated account team is by your side through the complexities of employee benefits administration. Supported by tailored technologies, your team and your employees gain access to informative and educational benefits details.
System Capabilities
• Enroll and manage core and supplemental benefits
• Benefits website accessible 24/7/365
• Electronic Data Interchange (EDI) to insurance carriers
• Data upload to your payroll system
• Robust reporting tools
• Carrier Evidence of Insurability (EOI)
• Payroll imports
• Enhanced reporting
• User training
Online Enrollment
Streamline employee benefits elections with vetted enrollment technologies. Whether you’d like to increase benefits awareness, simplify enrollment, or improve administration productivity, HPS provides a comprehensive enrollment program focused on employee engagement and education.
These platforms provide 24/7 access with easy and simple navigation of the benefits election process. Our team works to brand and tailor enrollment platforms for your workforce, making the process recognizable, inviting, and user-friendly.
Detailed plan information, rates, and product videos are a just a few of the tools available to help your team made educated benefits selections.
Commercial Insurance & Value-Adds
Additional services designed to meet your various needs
Beyond medical and benefits administration, we continue to expand our offerings to support your needs to offer offer comprehensive coverage.
Property & Casualty
• Workers’ compensation
• General liability
• Cyber liability
• Errors & Omissions (E&O)
• Commercial property
• Automobile liability
• Special events liability
• Sexual misconduct liability
• Law enforcement liability
• Directors & Officers (D&O)
• Emergency events
• International operations
Risk Management
• Safety and loss prevention
• Risk management systems
• Contract review
• Claims advocacy
• Certificate validation
• 24/7 catastrophe support
HR Services
• HR consulting
• HR outsourcing
• Payroll services
• Onboarding services
• Compensation analysis
