eupraxia telecom

A Pioneer in Cloud Telephony Solutions, Eupraxia Telecom is Dedicated to Transforming the Telecom Game

The advancement in the telecom industry has been changing the world and there are still more revolutions to come that will completely transform the game of the industry. With the objective to keep up with the technological shift in the market, numerous newbies have come and strived to sail their business voyage on the dynamic and unforeseen waves of the business environment. But, only a few could survive and succeed. One such gem is Eupraxia Telecom, a pioneer in Cloud Telephony Application Interface and specializes in low-maintenance rural BPOs and providing cost-effective toll-free solutions.

The purpose of the existence of this firm is to help derive cost efficiency in telecom expenses for corporations each month. They offer both private and public cloud solutions that connect multiple offices/locations through a single telephone number, thereby increasing the Top of Mind recall for the Brand. Apart from Office IVR & Call Center Solutions, Eupraxia Telecom also offers Auto Dialer, IVR Blast, Missed Call Auto Call Back, and Audio Conferencing Solutions.

A strong believer in aligning technology with business, Eupraxia is the brainchild of Dr K P Ganesh Raj Athena, an industry veteran, and business leader. The foundation of Eupraxia was kept in 2012 to primarily cater to the rural BPOs and SMEs by developing tailor-made, enterprise-grade, affordable and toll-free solutions.

Dr. K.P. Ganesh Raj Founder & Managing Director

Eupraxia is renowned for not just selling products but solutions that resolve the pain points of their customers, resulting in increased efficiency, productivity and profitability of the organization!

THE COMPETITIVE ADVANTAGES & EXCLUSIVE MARKETING APPROACH

Eupraxia Telecom is seamlessly delivering great business value to its customers since its inception, and it is the only one to give on-premise cloud telephony solutions to connect multiple offices or outlets. Others are either in pure cloud telephony or on-premise solution only. Giving a redundant design that ensures high availability at all times makes Eupraxia stands out.

With their exclusive approach to marketing, Eupraxia is constantly meaning new milestones by working through network marketing and through experienced telecom sales professionals.

Clientele

Euprixia’s clientele includes a wide range of firm from small clients with a single office to large corporates with several dealer outlets. Some of the major names include MRF Vapour Cure Paints, TVS Motors, Redington, Medall, Apollo Hospitals, and a number of share and commodity trading companies, SMEs with multiple branches.

R&D & TECHNOLOGICAL ADVANCEMENTS AT EUPRAXIA TELECOM

Constant innovation is the key to Eupraxia Telecom’s success and looks at adopting new all the time to keep ahead of the competition. They keep track of the latest client requirements and supplement them with the latest technological advancements in the market.

ENSURING BETTER OUTCOMES DURING COVID-19

Covid has opened a huge work-fromhome opportunity for the BPO industry. Their existing expertise in distributed BPO remote endpoints is helping them to scale quickly to client requirements.

For example, due to the pandemic situation, certain verticals of business have closed down. Having a contingency plan in place, Eupraxia is opening up new verticals like video conferencing to sustain the business revenue. Besides, they have lots of online employee engagement activities and rewards to keep the team highly energetic.

THE ACHIEVEMENTS & FUTURE ENDEAVORS

Eupraxia Telecomhave had several accolades like- the World’s Top 10 Cloud Telephony Product of 2020 by Industry Wired, 20 Most Promising Contact Centers Solutions by CIO Review, and Top 10 APAC Contact Center Solutions by CIO outlook. The firm is on the way to move to web RTC based browser telephony soon which will help break barriers of country limits making theproduct truly international.

Words Of Wisdom

Always obsolete your own product otherwise competition will do it for you. Be ahead of time in both technology and process to stay abreast.

Dynamic Leadership

A veteran holding more than three decades of experience and a Doctorate in Telecommunication,

Dr. K P Ganesh Raj

raj is leading the firm with his excellent leadership and extensive knowledge. Ganesh Raj is in charge of Strategic Technology Selection and Sales and positioned as the Managing Director and. In his 32 years of amazing work experience, the visionary has worked in very senior positions like Regional CIO of Airtel, Global Technology Head of Sutherland, and National CIO of Stel Telecom, etc.

Eupraxia has a three member core team headed by Dr Ganesh Raj. The core team of Eupraxia is an ex-telecom industry team with a large experience in the telecom domain. Apart from the MD, there are two members- CTO Mr Chrisopher is a person with 22 years of Telecom and ITES exposure. Software head Mr Murugan is a person with 28 years of experience and exposure to the latest trends in software technology.