THE PATH OF HISTORY-pro-installer-guide

The Path of History — A Museum Concept by Andreas Augustin

PROFESSIONAL

PATH OF HISTORY Museum Concept HI-STORY TOLD BY ANDREAS AUGUSTIN

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The Path of History — A Museum Concept by Andreas Augustin

PATH OF HISTORY SOFITEL LEGEND METROPOLE HANOI, VIETNAM.

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The Path of History — A Museum Concept by Andreas Augustin

The Path of History is the concept we use to present our books as an exhibition.

Based on the profound research of our books, we use the best historical and contemporary picture materiel, supported by an excerpt of our texts to present a smart, informative and entertaining exhibition.

‘The Path of History in the hotel compliments perfectly the best-selling book. Guests from across the globe continue to be delighted in taking home with them a piece of The Oriental’s history.’

Greg Liddell, General Manager, The Mandarin Oriental Bangkok

‘It is a blessing! Our guests love it. It gives our guests a sense of place and history. And the corridor has taken on a new meaning: “The Path of History” in every respect!’

Klaus Christandl, General Manager, Hotel Imperial, Vienna

‘I believe the POH is the greatest and most important addition to the hotel since it re-opened in 1992.’

Kai Speth, General Manager, Sofitel Legend Metropole Hanoi

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The Path of History — A Museum Concept by Andreas Augustin

The Oriental Journey, M A N D A R I N O R I E N T A L B A N G K O K , Thailand.

Based on the history book of the hotel, the Oriental Journey presents an excerpt of the publication. It is expertly curated by the historians of The Most Famous Hotels in the World.

BRISTOL — HISTORY HOTEL BRISTOL VIENNA, AUSTRIA. Employing AR and a video screen, a curved wall next to an elevator was transformed into a wall of infotainment, split into slices of plates. The Chief Concierge was trained as Ambassador of History.

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The Path of History — A Museum Concept by Andreas Augustin

Entrance of the BOMB SHELTER, HOTEL METROPOLE HANOI, VIETNAM. It was important to choose four striking images to create an enduring impression: A B-52, bombing Vietnam.

The eyes of Joan Baez, Jane Fonda and of an innocent child.

A memorable inscription, addressing a collective memory, adds to the overall experience.

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The Path of History — A Museum Concept by Andreas Augustin

Path of History Hotel Metropole, Hanoi, Vietnam 1 Plate of 14 TV-screen with 24 hourse looped video on display

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The Path of History — A Museum Concept by Andreas Augustin

Path of History and Museum concept; PEOPLE’S GRAND HOTEL XI’AN, CHINA A full scale museum was opened, with custom built display cases to accommodate the hotel‘s collection of silver and flatware.

HOTEL IMPERIAL, VIENNA, AUSTRIA Path of History, Exhibits (left and right) and TV-Video-screen (right) The plates were specially framed, the TV screen part of a mirror.

All became part of the interior design of this elegant marble laid corridor.

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The Path of History — A Museum Concept by Andreas Augustin

1 x plate 80 x 100 cm

1 x plate 60 x 100 cm

3 x plates 60 x 100 cm

2 x plates 60 x 100 cm

Allocating Exhibition Space at a Hotel 4 windows available 3 x 80 cm plates+ 1 screen A window is the best location for a video screen (behind the window).

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The Path of History — A Museum Concept by Andreas Augustin

The Path of History — Package Hotel Name Set up: for example

10 history plates of 60-80 x 100 cm size Chronological storytelling, supported and animated by AR

(augmented reality; WLan recommended)

Light-plan (LED spots over plates — compulsory)

± 10 Minutes video — the story of the hotel, from 1900 — today.

To be presented on screen in the PoH (±45“ TV Screen - not included)

and — if wanted — on an inhouse-channel. 24 hours loop Establishing of Ambassadors of History (locally sourced by HR) Training of Staff to conduct guided tours.

Quality of state of the art museum plates Infotaining movie about the history of the hotel — presented on a 45“ screen in a 24 hours loop.

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The Path of History — A Museum Concept by Andreas Augustin

The Most famous hotels in the world In cooperation with Sofitel legend Metropole Hanoi Award The Title

Ambassador of

history to

_________________ Hanoi, ……………………..

Carola Augustin, MA Director of History The Most Famous Hotels in the World

Kai Speth General Manager Sofitel Legend Metropole Hanoi

Andreas Augustin President The Most Famous Hotels in the World

The Ambassador of History Certificate, issued upon completion of the History Workshop at the Metropole Hanoi.

Path of History Workshop Special manuscript, for all participants of the workshop.

1. Staff workshop –­ history of the destination and the hotel itself

THE MOST FAMOUS HOTELS IN THE WORLD SOFITEL LEGEND METROPOLE HANOI

2. Guest workshop For incentive groups and travellers who wish to go the extra mile. A 12 points crash course in history. Certificate-awarded!

Path of History Workshop

About our mission THE MOST FAMOUS HOTELS IN THE WORLD, founded in 1986, combines the finest, most trusted and certainly the most legendary names in the world of grand hotels under one umbrella.

Carefully assembled over the years this collection has become the roll of honour synonymous with quality and tradition. The complete list – published on www. famoushotels.org – has become the point of departure for many journeys down memory lane.

Right page: video screen at Imperial Vienna.

Infotaining movie about the history of the hotel — presented on a 45“ screen in a 24 hours loop.

From this hallmark of excellence our publishing activities have evolved.

The growing library of books on the history of individual hotels has become the unchallenged authority in this arena. Scientific research, loving detailed work combined with an informative and entertaining story, accompanied by unique photography, are the corner-pillars of this global history project.

The speakers: Andreas Augustin: Founder and President of The Most Famous Hotels in the World.

Carola Augustin: Director of History, The Most Famous Hotels in the World.

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The Path of History — A Museum Concept by Andreas Augustin

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The Path of History — A Museum Concept by Andreas Augustin

Operational issues involved in building and presenting

The Path of History List of Abbreviations: R&D Research and Development = THE MOST FAMOUS HOTELS IN THE WORLD research and history development team HR Human Resource Department HK Housekeeping Department FO Front Office Department F&B Food and Beverage Department S&M Sales and Marketing Department M&R Maintenance & Repair

Planning and shipping a Path of History

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Publication of hand-outs for staff training

4. Announcement of opening

If necessary, con- Organizing paystant updating roll for partt. on 2-yearly base workers

back, Debriefing with executive team

Organizing parttime workers together with FO; F&B

6. Analysis of customer feed-

present to guests

Being available for call back questions

Implementation of staff trainings together with specialists for guided tours

or implementing incentives for existing staff

Provide enough staff for extra work resulting of event

Staff training, communicating opening event to guests; preparation

Planning of opening event together with all other departments

Preparation of hand-outs for staff together with R&D

Consideration

FO

Feedback, ideas Post-editing of for improvement customer accounts, FB

Provide enough staff for extra work resulting of event and longer working hours

Training of staff for new extraordinary circumstances (cleaning of plates)

Hiring specialists Additional staff for guided tours/ is needed – yes/ costs & planning no staff trainings

5. Taking care of V.I.Ps; being

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Invitation of most important clients

event,

Research history Create presentation plates Produce history movie from available licensed sources

Thinking about additional staff

Setting up MuRequest if add. seum Concept at Staff is needed large to HK

HK Consideration

HR

Consideration

Consideration

R&D (=FH)

3. Zero (whbased budgeting)

1. Announcement of the idea 2. Conceptual planning

GM

PATH OF HISTORY

Operational issues

Staff training & Implication of marketing as well as sales strategies; Publication!

Calculating costs/income of marketing/sales activities

Searching for useable marketing tools

Consideration

S&M

Gathering data about costs

Cost/benefit analysis; Budgeting

Planning different cost factors

Consideration

Controlling

Debriefing, ideas Follow up S&M for improvement activities, reports, publications

Exception based variance reporting,

Provide enough Socialize with Still gathering staff for extra important guests data work resulting of and sell! event and longer working hours

Staff training; Planning of opening banquet; preparation

Planning of opening event together with all other departments

Preparation of hand-outs for staff together with R&D

Consideration

F&B

Post-control of machinery and improvement of equipment

Surveillance of test run & immediate improvement; inspection at opening

Realization of construction/ renovation and control of construction firms’ work

Estimation of costs (light, plates and screen installation); what can be done by ourselves/ what has to be outsourced?

Planning the construction

Consideration

M&R

The Path of History — A Museum Concept by Andreas Augustin

The Path of History — A Museum Concept by Andreas Augustin

A dedicated guestbook delivers great feeback and shows you where you stand.

‘I believe the POH is the greatest and most important addition to the hotel since it re-opened in 1992.’

Kai Speth (Sofitel Legend Metropole Hanoi)

The Path of History A Hi-Story told by Andreas Augustin © The Most Famous Hotels in the World® pathofhistory.com aa@famoushotels.org

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