client-centred

Our first priority is the safety of the women and children we serve able to develop and grow our programs and services to meet

FTP now supports a hybrid work environment. The pandemic identified areas where we can better serve A hybrid work model provides staff with the opportunity their schedules—either in the office or from home—to accommodate client needs and availability.

For ten years, Brenda Laird has been free tax return support to our clients FTP volunteer. After graciously providing service virtually during the pandemic, all thrilled to welcome Brenda back with our clients in-person.

We had the opportunity to create a new, much-needed position to support our clients: Transitional Support Counsellor. This staff person provides help with safety planning, legal and housing resources, finding safe and affordable housing, and works with our community partners to advocate for our clients.

We started our Third Stage Housing Program, adding three new apartments to the housing options FTP manages in the community. In this program, clients become tenants and occupy independent, long term and affordable housing for as long as necessary. Together, our second and third stage programs provide space for more than 20 women and children to live at any given time.