HARDWARE OVERVIEW
NAVIGATION KEYS (CENTRE BUTTON IS THE ENTER / OK KEY)
RED POWER LED INDICATOR LINE KEYS
PHONE SCREEN
SOFT KEYS
KEYPAD / DIALLER
VOLUME KEY
1. MUTE KEY
2. VOICEMAIL KEY
3. TRANSFER KEY 4. HEADSET KEY 5. REDIAL KEY 6. SPEAKERPHONE KEY
IMPORTANT INFORMATION IN CASE OF EMERGENCY
Single press with handset on-hook to call the Health Care Facility
If you have an emergency and you need to call the Healthcare Facility, press the H/CARE soft key that appears when your phone is idle.
You can also dial the 24 Hour Emergency Healthcare number: 5333
If you are not able to dial the Healthcare manually, the ‘knock-off’ safety feature can be activated by taking the handset off the receiver and you taking no further action. A dial tone will play and after 9 seconds it will play the system confirmation announcement and call the Healthcare Duty Station.
If you are able to, we suggest pressing the Speakerphone key which allows the phone to initiate hands-free mode and the staff at the Healthcare Facility will be able to listen to you and talk back if you are unable to stay near the phone.
PLACING A CALL
Using the handset
1. Enter the desired contact number, then pick up the handset.
Using the speakerphone
1. With the handset on-hook
2. Enter the number and press
ANSWERING A CALL
Using the handset
Pick up the handset.
Using the speakerphone
Press
* You can reject an incoming call by pressing the Reject softkey.
ENDING A CALL
Using the handset
Hang up the handset or press the EndCall softkey.
Using the speakerphone
Press or the EndCall softkey.
CALL MUTE
Press to mute the microphone during a call.
Press again to un-mute the call.
VOICE MESSAGE
Message waiting indicator on the idle screen indicates that one or more voice messages are waiting at the message center. The power indicator LED slowly flashes red.
To listen to voice messages
1. Press
2. Follow the voice prompts to listen to your voice messages.
VOLUME ADJUSTMENT
Press to adjust the volume.
NOTES:
VILLAGE: Main Reception &
General Queries:
Email: info@faircom.co.za
Call: 021 815 5700
Business Hours: Mon - Fri | 8am - 5pm
Technical Support:
Email: support@faircom.co.za
WhatsApp: 063 651 9921 (after hours)
After Hours: Mon - Fri | 5pm - 9pm
Business Hours: Mon - Fri | 8am - 5pm
Weekends & Public Holidays: 9am - 3pm
www.faircom.co.za