Faircape Health Institute
CLÉ DU CAP NEWSLETTER September 2026
FROM THE DESK OF THE HEALTHCARE MANAGER Dear Residents, Families, and Loved Ones, I joined Faircape Health Institute in May as Healthcare Operations Coordinator, working across our three healthcare facilities in the Southern Suburbs. While Leanne, our Healthcare Manager, enjoys maternity leave, I am overseeing her responsibilities and supporting the team to ensure continuity across our facilities.
rehabilitation. From preparing sandwiches for the Human Rights Day Sandwich Drive to assembling meal jars for Haven House on Nelson Mandela Day, residents have embraced the opportunity to give back. These initiatives create purpose, encourage connection, and allow residents to continue fulfilling valued roles within their community.
My background is in Occupational Therapy, with experience gained in both South Africa and the Middle East. I am passionate about healthcare management and creating environments that enable people to lead meaningful and fulfilling lives – where ageing is approached with dignity, purpose and connection.
We are also excited to introduce our new Healthcare coffee shop – a welcoming social hub for residents, families, visitors and staff to meet, connect and enjoy time together.
We are pleased to welcome some new faces to our Interdisciplinary Team. Sr Dikeledi joins us as Senior Shift Leader, bringing four years of experience. We also welcome Dr Amina Vallie, who has taken over from Dr Steenkamp, and new Social Worker Kelly Hart. Each brings valuable expertise that further strengthens the support we provide. Our Occupational Therapy team continues to demonstrate how meaningful activity extends far beyond traditional
Exceptional care encompasses so much more than meeting clinical needs. It’s about creating a community where people feel known, valued and connected. I look forward to the months ahead. Warm regards,
Zaskia Ezendam Healthcare Operations Coordinator healthcareopscoordinator@faircapehealth.co.za
MEDICINE IN LONG-TERM CARE: WHEN LESS CAN BE MORE. One challenge we frequently encounter in long-term care is that residents arrive with an impressive medication list accumulated over many years. Each drug may have had a good indication when it was started, but the clinical context changes as people become older and frailer.
De-prescribing does not mean “stopping everything”. Anticoagulation, diabetic medication, antihypertensives and other treatments may remain extremely important. Rather, it means regularly reconsidering the balance between benefit and burden for the individual resident.
Therefore, our medical reviews involve more than simply continuing chronic prescriptions. We regularly ask: Does this medication still have a meaningful benefit for this particular resident? Could it be contributing to falls, postural hypotension, drowsiness, confusion, renal impairment or poor appetite? Is tight BP or diabetic control still appropriate? And does the likely “time to benefit” from preventative medication match the person’s current health and goals of care?
This is particularly relevant in long-term care, where our goals extend beyond disease targets. Maintaining mobility, cognition, comfort and independence, and avoiding preventable adverse effects and hospital transfers may ultimately matter more to a frail resident than achieving a textbook BP, HbA1c or cholesterol result.
This approach is increasingly supported by the evidence. A 2026 systematic review of medication review and deprescribing in long-term care facilities found reductions in both overall medication burden and potentially inappropriate medication use, without a significant increase in hospitalisation or mortality.
The best medication list is therefore not necessarily the longest one. It’s the one that still makes sense for the person taking it.
Dr Nicci Snyders Family Physician TokaiDoctor1@faircapemedical.co.za
NEW TO THE MEDICAL TEAM We have welcomed Dr Amina Vallie to the long-term care medical team. Dr Vallie will care for residents at Tokai, Clé du Cap and Noordhoek Villages and Frail Cares. We look forward to having her as part of the team and to the additional continuity and medical support this will provide to residents, families and nursing staff. Dr Amina Vallie graduated from the University of Cape Town (UCT) and completed her two-year internship at Groote Schuur Hospital, followed by a year of community service in primary healthcare. She has experience across various areas of medicine, including emergency medicine and internal medicine. She holds a Diploma in Primary Emergency Care and has completed additional courses in Advanced Cardiac Life Support (ACLS), Advanced Trauma Life Support (ATLS), Paediatric Advanced Life Support (PALS), as well as Management of Skin Disorders in Primary Care. Before joining Faircape Health Institute, Dr Vallie spent the past two and a half years working in Internal Medicine at Karl Bremer Hospital, further developing her clinical expertise and passion for comprehensive patient care. Her particular area of interest is Internal Medicine, where she enjoys caring for patients holistically and supporting their health and wellbeing.
OCCUPATIONAL THERAPY AT CLÉ DU CAP WOVEN INTO CARE: HOW ARTS AND CRAFTS ENRICH DAILY LIFE AT CLÉ DU CAP When families entrust their loved ones to Clé du Cap, they are choosing a place where life continues to be lived with meaning, dignity, and connection. One of the most visible ways this comes to life is through our arts and crafts sessions – a deeply intentional part of our Occupational Therapy programme. More Than an Activity Arts and crafts at Clé du Cap are never about keeping busy. They are about ensuring that your loved one continues to experience a sense of purpose, self-expression, joy, and meaningful connection with others. Each session is thoughtfully designed by our Occupational Therapist to meet residents where they’re at physically, cognitively, and emotionally. Whether it’s choosing colours, placing pieces together, or simply being present in the group – every level of participation holds value. A Sense of Community Creative group sessions gently counter withdrawal and disconnection by creating moments of engagement and
belonging. Sitting around a table, creating side by side, sharing ideas or simply enjoying each other’s company builds genuine relationships. For many residents, this sense of belonging becomes one of the most meaningful parts of their day. What This Means for You as a Family When you see your loved one engaged in these moments – smiling, creating, connecting – you’re seeing the heart of what we strive to offer every day. We strive to offer care that goes beyond routine, care that creates meaning, and care that honours the individual. At Clé du Cap, we believe that every day should hold moments of purpose, connection, and joy.
Tatum Truter Occupational Therapist cleducapot@faircapehealth.co.za
ENRICHING LIVES THROUGH MEANINGFUL COMMUNITY CONNECTIONS At Clé du Cap, our role as occupational therapists is to create opportunities for residents to continue living lives filled with purpose, dignity, connection and meaning. We believe that every individual, regardless of age or cognitive ability, has an inherent desire to contribute, to belong and to make a difference. One of the greatest challenges many older adults face when transitioning into residential care is the loss of meaningful life roles. As dementia or age-related changes progress, these valued roles can gradually diminish, often leading to feelings of isolation, reduced self-worth and a loss of identity. Occupational Therapy strives to preserve and rediscover these meaningful roles through occupation – the everyday activities that give our lives purpose. Earlier this year, our residents enthusiastically participated in a Human Rights Day Sandwich Drive, preparing sandwiches donated to individuals experiencing food insecurity. In honour of Nelson Mandela Day, residents carefully assembled nutritious meal jars for Haven House.
Each outreach project is intentionally designed as a therapeutic occupation, promoting upper limb function, fine motor coordination, sequencing, problem-solving and sustained attention. For residents living with dementia, these experiences are especially valuable as they reinforce identity and remind them that they continue to have something important to offer. The emotional benefits are equally significant. Giving to others fosters purpose, increases self-esteem, and encourages meaningful conversation and reminiscence. Throughout both projects, residents displayed immense pride in their contributions. Occupation has the power to heal, not only through improving function but also by nurturing purpose, hope and connection. We are incredibly proud of all residents who participated and we’re grateful for the reminder that meaningful contributions have no age limit.
MEET OUR SENIOR SHIFT LEADERS Sr Dikeledi | Senior Shift Leader I am a registered nurse who has been part of the Faircape family for the past four years. Nursing is so much more than my profession, it’s my passion and my first love. I find great fulfillment in caring for our patients, and nothing makes me happier than seeing them recover, regain their strength, and leave in a better condition than when they arrived. I am incredibly grateful for the opportunity to step into the role of Senior Shift Leader, and I look forward to leading with compassion and continuing to make every patient feel valued, respected and cared for. Thank you to everyone who has supported me on this journey. I am proud to be part of the Faircape Health Institute team.
Sr Nicoleen Sewsunker | Senior Shift Leader I qualified as a Registered Nurse in 2014 through Netcare Education and spent my early career in a hospital environment. In 2018, I relocated from KZN and joined Tokai Estate as a Duty Sister, progressing to Shift Leader in 2019 before being promoted to Senior Shift Leader at Clé du Cap in 2025. I am an enthusiastic, hard-working and dedicated nurse with strong leadership, communication and interpersonal skills. My aspiration within healthcare is to continue growing, to inspire those around me, and to contribute positively to the nursing profession.
THE NURSES BEHIND THE NIGHT Our Night Shift Leaders, Sr Allam and Sr Perpetue, are an indispensable part of our nursing team – providing compassionate care, steady leadership, and unwavering support throughout the night. Their dedication and commitment to excellence ensure that every resident feels safe, valued, and well cared for, making a meaningful difference in the lives of both residents and colleagues every single shift.
YOUR PHARMACIST: AN IMPORTANT PART OF YOUR HEALTHCARE TEAM As we get older, managing our health can become more complicated. Many long-term care residents take several medicines each day, often prescribed by different healthcare professionals. Keeping track of what each medicine is for, when it should be taken, and how medicines work together can feel overwhelming. This is where your pharmacist plays an important role – not only in dispensing medication but also in advising on medicines, identifying potential problems, and working alongside your wider healthcare team.
UNDERSTANDING YOUR MEDICINES If you are unsure about a medicine, please don’t be afraid to ask. Your pharmacist can help with questions such as: • What is this medicine for and how should I take it? • What side effects should I look out for? • Are there any medicines or supplements I should avoid? There are no silly questions when it comes to your health.
DON’T FORGET OVER-THE-COUNTER PRODUCTS
TAKING MULTIPLE MEDICINES
Always mention vitamins, supplements, and over-the-counter remedies to your healthcare team. Even products purchased without a prescription can sometimes interact with other medicines.
The more medicines a person takes, the more important it becomes to review them regularly. A medication review helps ensure your medicines remain appropriate and that you are getting the best possible benefit from your treatment. It doesn’t necessarily mean stopping medicines.
Never stop or change a prescribed medicine without first speaking to your doctor or pharmacist. Your questions are important, and your pharmacist is there to help.
Frances Knoetze Responsible Pharmacist Pharmacist@tokaihealthpharmacy.co.za
NEW SOCIAL WORKER: KELLY HART A warm hello to the residents of Clé du Cap! I am delighted to introduce myself as the new Social Worker supporting the wonderful communities of Clé du Cap, Noordhoek Manor and Tokai Estate. Born and raised in Cape Town, I completed my Bachelor of Social Work at the University of Cape Town. My career in social work began primarily within the field of child protection, where I had the opportunity to work closely with children and families and support them through a variety of difficult and complex circumstances. While this experience has shaped my practice considerably, I have always had a strong interest in working with older adults, and I am passionate about the unique and meaningful aspects of geriatric social work. I feel incredibly fortunate and honoured to be joining the team and to have the opportunity to work alongside residents, families and colleagues at Faircape Health Institute. I believe that social work is about much more than providing support during difficult times. It’s also about building relationships, promoting dignity and independence, encouraging meaningful connection, and ensuring that every individual feels heard and valued. I’m looking forward to getting to know each community, hearing your stories and becoming a familiar and approachable face. Whether it’s offering support during a challenging period, assisting with family dynamics and transitions, or having a conversation and a cup of coffee, I hope to be a source of support to residents and their loved ones. When I am not working, you will most likely find me spending time with family and friends, enjoying a good cup of coffee, or keeping active through running. I love being outdoors and making the most of the beautiful Cape Town surroundings. I am excited for this new chapter and look forward to meeting you all and becoming part of the Clé du Cap, Noordhoek Manor and Tokai Estate communities. Here’s to getting to know one another and building meaningful connections along the way!
10 THINGS I WISH MY FAMILY KNEW ABOUT LIVING IN FRAIL CARE
Liesl de Kock Social Worker socialworker1@faircapehealth.co.za
A resident’s perspective 1. I still want to make my own choices Even if I need help dressing, bathing, or walking, I still want to make decisions about my daily life. Let me choose what clothes I’d like to wear, whether I’d like to join an activity, or what I’d like to eat. Maintaining independence, even in small ways, helps preserve my dignity, confidence, and sense of identity. 2. Your visits matter more than you realise You don’t have to plan elaborate outings or bring expensive gifts. Simply sitting with me, sharing a cup of tea, telling me about your day or about my grandchildren, looking through old photographs, or holding my hand can brighten my entire day. Your presence reminds me that I am still loved, valued, and an important part of your life. 3. I am more than my diagnosis Whether I live with dementia, Parkinson’s disease, or physical frailty, these conditions do not define who I am. I am still the parent who raised you, the spouse who loves you, the grandparent who spoilt the grandchildren, the friend who loved to laugh, the gardener, the teacher, and the baker. Please continue to see the whole person, not just my illness. 4. I still want to feel useful Having someone do everything for me can sometimes leave me feeling as though I’ve lost my purpose. If I can water plants, feed the birds, pour someone a glass of water, or encourage another resident, let me. Feeling useful reminds me that I still have something valuable to offer. 5. My world has become smaller, but my need for connection hasn’t As mobility decreases and friends pass away, opportunities for social interaction become fewer. A phone call, a video message from the grandchildren, a handwritten note, or hearing about everyday family life helps me feel connected to the people I love.
6. Some days are harder than others There may be days when I feel confused, tired, anxious, or frustrated. My emotions may change quickly. Please don’t take it personally if I seem withdrawn or upset. Meet me where I am that day, with patience and understanding. Tomorrow may be completely different. 7. Please don’t treat me like a child I may need more help than I once did, but I am still an adult with a lifetime of experiences, wisdom, and opinions. Sometimes, when people begin speaking for me, making decisions without including me, or using a childish tone of voice, it can leave me feeling invisible or diminished. Please continue to speak to me, not about me, even if someone else is helping with my care. Needing assistance does not mean I have lost my dignity or my voice. 8. Please allow me my little pleasures I know a glass of wine or an extra helping of pudding may not be considered the healthiest choices, but I have already lost many of the freedoms I once enjoyed. Sometimes, these small pleasures bring comfort, familiarity, and joy to my day. 9. I still need your patience You may need to repeat yourself. I may tell you the same story more than once or move more slowly than I used to. Please remember that I am not trying to be difficult. I am doing the very best I can with the abilities I have today. Your patience gives me confidence instead of embarrassment, and reassurance instead of fear. 10. Love me for who I am today You may miss the person I used to be, but I’m still here. I still smile, laugh, enjoy music, appreciate kindness, and treasure time with the people I love. While my abilities may have changed, my need to feel loved, respected, and accepted has not.
FAIRCAPE Health Institute
DEMENTIA SUPPORT GROUP For families with a loved one living with Dementia Tokai | Clé du Cap Enhance your understanding of Dementia and explore effective approaches to managing the challenges faced by both you and your loved ones. These groups also offer meaningful connections with others who share similar experiences.
Dates for 2026 • • •
Friday 18 September Friday 23 October Friday 20 November (Final Group)
Facilitated by Kelly Hart: Clé du Cap, Noordhoek and Tokai Long Term Social Worker (socialworker3@faircapehealth.co.za) & Lauren van Eck: Group Occupational Therapist (groupotmanager@faircapehealth.co.za) To join, email one of the facilitators who will confirm your attendance.
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Please do not hesitate to contact Faircape Health Institute Clé du Cap for more information: cdchcreceptionist@faircapehealth.co.za or 021 701 5007 Cnr Pollsmoor & Sea Breeze Rd, Kirstenhof, Cape Town, 7945 Stay In Touch | @faircapehealthinstitute