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Extern Group Annual Report 2020-21 IRELAND’S LEADING SOCIAL JUSTICE CHARITY

Extern's Practice Development Unit (PDU) was named winner in the Business Partnership (Over 50 Employees) Placement category of the Ulster University Excellence Awards. The awards recognise and reward placement partnerships that have enriched the personal and professional development of the university’s students, and cutting-edge collaborations between academics and researchers with external stakeholders.

Extern Group is grateful for the support of the following:

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EXTERN GROUP ANNUAL REPORT // 2020-21

Extern Group 2020-21: Reaching more people... Changing more lives PAGE CEO & Chair's Welcomes

4-5

We are Extern Group

Why We Are Needed

Reaching Out in 2020-21

Star Attraction

Playing as a Team

Generous Spirit

Skills & Employability

Training & Development

Appendix: Company Details

Appendix: Board of Trustees

Appendix: Financial Accounts

*The names have been changed in the service user stories throughout this report to protect the identities of those involved. The photos we have used are for illustration only and should not be taken as bearing any resemblance to those people involved in our narrative.

EXTERN GROUP ANNUAL REPORT // 2020-21

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Chair’s Message This has been a year that will be etched in the memory of us all, as we have been impacted in ways that we never imagined.

The restrictions that changed how we lived and engaged with our loved ones, brought on by a global pandemic, left us questioning how this could have happened, yet accepting that we needed to protect public health and each other. We adapted, we coped, and we supported loved ones, friends, and neighbours, but from a distance. The pandemic turned the spotlight from much of society’s misplaced values towards how dependent we are on each other - and why there is nothing more important than being together. Being isolated and restricted in our freedoms were conditions we struggled with and longed to be free from. All of this led me to reflect more deeply on the day-to-day challenges which Extern’s service users face. Life can so easily take a turn for the worse and plunge families and children, young people, and individuals into the most difficult of situations that can often spiral out of control. The impact of the Covid pandemic was most acutely felt by people who were already vulnerable, such as the young people and families who need additional vital supports from our service teams. The ways in which we adapted to the enormous logistical – and emotional – challenges created by the pandemic has been testimony to the professionalism and dedication of our teams at all levels within Extern. The stories shared in this year’s annual report speak to Extern’s values, demonstrating how we put our service users at the centre of every decision by ‘reaching in’ to provide innovative and practical solutions. I have been incredibly proud to witness the proactive actions taken by Extern’s frontline staff to respond to service users’ needs. That they did so in a typically calm, caring, and professional manner as they took on the responsibility of ensuring our services remained open during the most challenging of times can only be applauded. In 2020-21 we were significantly tested, and I believe we are more robust for it. We will continue to become stronger, confident that our work in transforming lives for the better will flourish and grow in the years ahead. In closing, I would like to thank my fellow Trustees, the Strategic Leadership Team, our staff and our volunteers for their unwavering dedication and commitment to our service users, to each other and to Extern. Particular thanks are due to our outgoing Chair, Gerard Campbell, who gave many years of service as a Trustee and led the NI and Group Boards with distinction and much wise guidance. Allen McCartney Chair, Extern Group * Mr McCartney was elected Extern Group Chair on 2 December 2021.

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EXTERN GROUP ANNUAL REPORT // 2020-21

CEO's Welcome

Our innate can do and must do attitude has carried us through some of the toughest days we have ever faced as an organisation.

When the Coronavirus pandemic reached our shores in the Spring, it had a profound impact upon the lives of the people we support every year, as so many of these individuals, families, young people and children were already coping with enormous challenges. For many, Extern was the only source of support they could turn to in these difficult times, as many other agencies and organisations were forced to scale down or even put a temporary hold on their services due to the swift and sudden onset of the Covid-19 restrictions. As the lockdowns began to take effect, we kept our doors open to our service users. Our frontline staff and volunteers who worked throughout the projects, calmly and professionally developed ways to ensure that the people they supported were never left in need. To have done so, knowing the risks that this could present to themselves and their own loved ones, is a source of the greatest admiration from myself and my colleagues in the Strategic Leadership Team. We are profoundly grateful for all that our colleagues have done to keep our service users front and centre in everything that we do. Extern exists to support those who are in the greatest need, and we did everything in our power to ensure this core principle was not sacrificed during the pandemic. Despite the challenges we have faced in 2020-21, I believe that Extern is stronger than before. This is down to the extraordinary commitment and dedication of our staff – including those working behind the scenes in our supporting services - who not only met but overcame so many of the difficulties they were faced with to deliver uninterrupted services whilst keeping everyone Covid-safe. It has been a year of great achievement for Extern too. We have launched new projects while others have expanded. Creativity, innovation, resilience, and engagement were the hallmark of our work before lockdown and these qualities have stood by us during this challenging time. From a personal perspective, I was appointed Interim CEO after serving Extern as Director of Services for the previous eight years. Being at the helm of the organisation during one of the most challenging periods in Extern’s forty-year history I have been humbled by how generously loyal and supportive the staff in Extern are to our service users and to each other. I am very proud of every one of them for their dedication and compassion - truly we have an amazing team. I hope the stories and testimonies you find in this annual report bear witness to the lifechanging work we set out every day to do – work we are proud to carry out, and which truly does transform lives for the better.

Danny McQuillan CEO, Extern *The Extern Board of Trustees made its interim chief executive, Danny McQuillan, a permanent appointment in October 2021 as this Annual Report was being finalised.

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We are Extern Group Our Vision We will aim to change lives to support a socially just and inclusive society.

Our Mission We will create opportunities and provide supports to enable everyone to meaningfully participate in society.

Our Values Respect We value the feelings, opinions and rights of our service users, colleagues, and other stakeholders.

In 2020-21 we delivered services in 27 counties across the island of Ireland

Derry Donegal

Antrim

Tyrone

Leitrim

Armagh

Fermanagh

Monaghan

Sligo

Integrity All our decisions and interactions will be ethical, open, honest, and transparent.

Down

Cavan

Mayo

Louth

Roscommon Longford Meath Westmeath

Compassion We care about our service users and colleagues and will act with empathy in all engagements.

Galway Dublin Kildare

Offaly

Wicklow

Laois Clare Carlow

Accountability We hold ourselves and each other responsible for our decisions and actions. Professional We work inclusively with service users, colleagues, and key stakeholders to deliver high quality supports and evidence-based services.

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EXTERN GROUP ANNUAL REPORT // 2020-21

Tipperary Kilkenny Wexford

Limerick

Waterford

Kerry Cork

Why We Are Needed:

Rates of adolescent gambling in Ireland are believed to be households presented as homeless to the Northern Ireland Housing Executive in Jan-Mar 2021

times greater than that of adults

children in Northern Ireland were known to Social Services as a child in need in March 2020

of young people in NI who expressed concerns about their mental health did not seek any help Sources: Institute of Public Health in Ireland (IPH); NI Housing Bulletin; Department of Health NI; Children's Rights Alliance. Details available on request.

young people in ROI were on waiting lists for child and adolescent mental health services (CAMHS) by December 2020

EXTERN GROUP ANNUAL REPORT // 2020-21

In 2020-21... We provided

We gave hope to

8,572 vulnerable people like Chris

“As well as being homeless, I had mental health issues, my physical health was poor and I had severe alcohol dependency and drug use. Others may have judged me for the situation I found myself in… but not Extern. From the moment I was referred to them they supported me in every way possible. They helped me find somewhere to live and made sure I was accessing the right services and benefits. They also helped me begin to tackle my issues with alcohol. Every staff member I met in Extern treated me with kindness and understanding. I always have somewhere to turn when things get tough. When I am in need, they are there.”

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EXTERN GROUP ANNUAL REPORT // 2020-21

82,841 hours of direct support to families like Mary’s

“My grandson was having problems at home and in school. He was anxious about catching the Coronavirus, so he stayed inside and refused to go out and play. His mood was very low. Instead of just walking away or giving up, though, Extern thought of new ways they could help us. His keyworker would call over with things for him to do and brought him out on walks a couple of times a week. He went away on overnight stays, too, which he really enjoyed. Extern have been such a great help over this past year. My grandson likes going out with his keyworker now, as it allows him the opportunity to talk about anything that’s bothering him. I can also ring the team at any time and they always listen and let me know how he’s getting on, and what the plan for each week is going to be. You’ve no idea how much that sort of support can really help someone until you need it yourself.”

Star Attraction Outcomes Stars continue to provide valuable feedback and insight about our service users’ journeys while engaged with Extern.

Prior to Extern intervention Following Extern intervention

First adopted by Extern in 2017 Outcomes Stars are tools for measuring and supporting change when working with people. They offer a unique and innovative way for frontline services to demonstrate their impact whilst improving their key work. Each star is tailored to specific sectors, with over 25 versions developed in collaboration with service users. The stars that Extern has implemented within our projects are My Star, Teen Star and Family Star Plus. The findings below are reflective of young people and families who have completed more than one Star during their engagement with Extern in 2020.

My Star MY STAR IS PRIMARILY AIMED AT CHILDREN AGED 7-14 AND IS SUITABLE FOR: • Children in families that are identified as vulnerable/troubled and receiving services • Children looked after by foster carers or in a children’s home

Teen Star THE TEEN STAR WAS DEVELOPED FOR USE WITH YOUNG PEOPLE ENGAGED IN SUBSTANCE MISUSE SERVICES, ALTHOUGH IT CAN BE USED IN OTHER SETTINGS WHERE YOUNG PEOPLE HAVE COMPLEX NEEDS. 87 TEEN STARS COMPLETED IN 2020:

140 MY STARS COMPLETED IN 2020: 87% of service users showed progress in one or more areas 77% showed progress in two or more areas 62% showed progress in three or more areas

80% showed progress in one or more areas 68% showed progress in two or more areas 51% showed progress in three or more areas

Family Star Plus

THE FAMILY STAR PLUS HAS A GREATER FOCUS ON THE PARENTS THEMSELVES AND THEIR ABILITIES. IT COVERS TEN AREAS, WITH A SCALE ON THE PARENT’S PROGRESS AND SEPARATE SCALES FOR THE PARENT’S AND CHILDREN’S EMOTIONAL WELLBEING. 15 FAMILY STAR PLUS COMPLETED IN 2020: 100% showed progress in one or more areas 87% showed progress in two or more areas 87% showed progress in three or more areas

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Playing as a Team Technology played a vital role for our staff during lockdown as it helped bring people together at a time when physical contact was not always possible – or even safe

Ensuring that our work could continue, with as little disruption as possible, was due in no small part to the innovation of Extern’s IT team. Based at our Hydepark House head office in Newtownabbey, Co Antrim, the team ensured that our systems were able to meet the continued demands that the Covid crisis brought. One of the key breakthroughs was the adoption of the Microsoft Teams business communication platform, which enabled staff at all levels to connect quickly and effectively, whether for pre-planned meetings, or quick catch-up ‘huddles’ to share ideas or smooth out any issues or challenges which may have arisen. “The demand was to give people a platform through which they could easily communicate, as well as allow them to work within a secure environment to have meetings and share documents,” says Extern’s Head of IT, Tony Murray (right). “Fortunately, since 2017 Microsoft have provided Extern with Office 365 licenses free of charge. Teams was a part of that package, therefore it allowed us to very quickly get our user base online without any additional expense for the organisation.” As face-to-face meetings continued to be restricted throughout lockdown, the platform was also used for ‘virtual’ launch and celebration events for a number of our projects.

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EXTERN GROUP ANNUAL REPORT // 2020-21

The Teams platform also proved invaluable in allowing frontline staff to engage with service users who were in lockdown. Another important technological milestone came with the development of our new Case Management System (CMS), Eclipse from OLM Systems Ltd. This solution allows us to better store and manage the vast amounts of data which are generated through our interaction with thousands of service users every year. Introduced to replace the existing ECO system, Eclipse can be tailored to suit each project – from how a referral comes in and is allocated to a worker, to how it is managed and the information which it captures is stored. The system is used by government and health trusts across the UK and will prove an important tool for the organisation in terms of keeping our service user data safe, as well as ensuring good data governance. “This new system will provide a level of agility as it allows our staff to use it outside of the pre-existing Citrix environment, on any device and anywhere,” says Tony. “The agility and flexibility that adopting new systems such as these gives us will allow us to open up a digital transformation within the organisation over the next few years."

Generous spirit This year saw a marked increase in fundraised income from our campaigns and charity partnerships, as well as the generosity of the public The initial impact of the lockdown in March-April saw many of the people we support facing immediate financial difficulties due to disruption to their benefits or the loss of employment. In response, we quickly established a fundraising campaign centred around a new Hardship Appeal. Donations could then be used to immediately allay the difficulties being faced by some of our service users in the first weeks and months of lockdown. As well as enabling us to offer hardship grants for fuel and food, the appeal also allowed us to provide basic everyday items needed by our frontline services, such as: • basic mobile phones and credit • foil blankets for people who are homeless • warm clothing • antibacterial cleaning equipment • sanitary products One young man we supported told us how a severe and sharp decline in the condition of his mental health – due to financial hardship - had led to him contemplating taking his own life. A simple donation from the Hardship Appeal enabled him to buy food and enough credit to replenish his gas and electricity, and gave him renewed hope. Altogether the appeal raised around £30,000.

Christmas Cheer Our Tree of Hope Christmas campaign for 2020 received a warm response from the public, with donations received online, which were accompanied by messages of support for those who found themselves vulnerable and isolated in our community at Christmas. The appeal raised around £10,000 within the space of two months.

Corporate Partnerships Our corporate partners continued to provide an invaluable source of support throughout the year, both with raising Extern’s profile with their audiences and customers, as well as giving a vital boost to bringing in funds and donations through a range of activities. Our partnership with Danske Bank (above) raised around £70,000, which was used to help purchase much-needed equipment and carry out work at our Kinahalla Youth Village in Co Down, as well as helping to boost our Covid Appeal. Meanwhile, Ulster Rugby supported our work with a wide variety of fundraising activity, including: player and coach videos recorded in support of key calls to action for various campaigns; a Christmas Quiz (right); Easter Hampers; and promotional support for our Safe Haven Campaign.

£1,500 £3,500

was raised by Steelstown Ogs GAA club in Derry who completed 100,000 solos in one week

was raised by staff from the Northern Regional College, who walked or ran the 79 miles it would take to walk around all of their campuses

£10,000 was donated by Co-Ownership Housing to support our projects during lockdown

EXTERN GROUP ANNUAL REPORT // 2020-21

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SKILLS & EMPLOYABILITY

Moving in the right direction Online delivery was crucial in keeping young people motivated to engage in our Moving Forward, Moving On project

Young people felt conﬁdent about sharing their feelings When I heard about the Coronavirus pandemic I was naturally very worried about how it was going to impact on our day-to-day work with young people. How on earth could we continue to carry out face-to-face sessions, house calls or emergency appointments – all the things that young people need us for?

The impact of lockdown on the mental health of young people was undoubtedly profound. For many, the loss of their usual educational and social outlets left them struggling to adapt to the ‘new normal’ which had arrived.

As the weeks went on, the young people that we were supporting became very anxious and withdrawn, especially as they weren’t allowed to go out and see friends and family.

As a face-to-face training and employment support project, our Moving Forward Moving On programme also had to adapt to a new way of delivering online, while still ensuring it maintained its high quality of service.

We had to keep in touch with regular phone calls to let them know that we were there for them if they needed to talk. Technology was a great help too, as it allowed us to keep in touch with video calls and online messages.

As an immediate priority, a daily contact system was put in place to support the most vulnerable young people enrolled in the programme. The team also had to adapt its working patterns to those of the young people, whose daily routines had been disrupted by the pandemic.

The good relationships we had already developed with our young people and their families were also a big help. It meant that they were always willing to engage and confident enough to let us know how they were feeling.

While most of the contact initially was made through phone calls and messages, as restrictions eased staff introduced ‘garden gate’ visits and socially-distanced walks to allow young people to see others outside of their family circles. Practical support was also offered through Extern’s Hardship Appeal, with gas, electric and food vouchers being supplied to the families of the young people engaged with us. ‘Digital poverty’ also proved to be a concern for many young people who had no consistent access to the technology required to allow for remote learning. With support from partners and educational agencies, staff ensured that they could continue with the courses that they were enrolled in online.

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young people were supported through MFMO in 2020-21

EXTERN GROUP GROUP ANNUAL ANNUAL REPORT REPORT // // 2020-21 2020-21

Phil Hughes Employment Development Officer, Moving Forward, Moving On

TRAINING & DEVELOPMENT

Learning throughout lockdown Our award-winning Practice Development Unit ensured that staff and students alike could continue enhancing their skills despite the pandemic.

Extern provided the ﬁrst step in my social work career I chose social work as a career, as I really wanted to help people to change their lives for the better and contribute in a meaningful way. Being able to do my placement with Extern has been such an important first step in my career. My goal is to work with children and young people, so I loved being given the chance to engage with them and gain firsthand experience of building relationships.

Just as our frontline services were required to adjust to the new restrictions imposed by the lockdown, so too our Practice Development Unit adapted by moving to online delivery to ensure that staff continued to have access to key learning.

This was made all the more challenging due to the restrictions posed by Covid, but with the guidance of my team I was able to keep up to date with my work and continue offering support to the young people I was engaged with.

This continued throughout the year to include meetings and student assessments. Over 300 training courses were delivered for Extern staff, students and volunteers, as well as over 100 social work student placements offered across the sector.

Extern is such an amazing organisation which makes a really positive difference in the lives of the people it works with. I feel so privileged to have been able to play even a small role within their teams.

The team also reacted to meet the changed needs of staff, by delivering well-being workshops to colleagues, offering them the chance to interact with others and share experiences.

Clare, Placement student, Practice Development Unit

Funding was secured to meet the need for additional student placements, and there was an increase in the number of requests for safeguarding training as the organisation continued to ensure that good governance and compliance was maintained.

443

qualifications achieved by staff and students through the Practice Development Unit EXTERN EXTERN GROUP ANNUAL REPORT // 2020-21

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Appendix 1) Extern Group Company Details Chair Gerard Campbell (resigned 25 November 2021) Allen McCartney

Other Directors

Allen McCartney (Chair) Andrew McCloskey (Vice Chair) Ian McAvoy (Treasurer) Aideen D'Arcy (Company Secretary) Brendan Johnston Jim Daly (appointed 2 December 2021) Stephen Leach (appointed 20 December 2021)

Company Secretary

Aideen D'Arcy

Management Team

Danny McQuillan (Interim CEO, from 9 November 2020) Ciairin de Buis (Interim CEO, from 18 August 2020 to 5 November 2020) Charlie Mack (CEO, until 11 September 2020) Dr Gavin Adams (Director of Business Development) Jonathan Carroll (Director of People and Organisational Development) Danny McQuillan (Director of Services, until 9 November 2020) Leslie Ann Scott (Interim Director of Services (Ireland), from 9 November 2020) Thelma Abernethy (Interim Director of Services (Northern Ireland), from 9 November 2020) Colin McMullan (Director of Finance & Corporate Services, until 22 June 2020) Pauline Flynn (Interim Director of Finance & Corporate Services, from 20 February 2020, appointed December 2020)

Principal Bankers:

Bank of Ireland 4-8 High Street, Belfast, BT1 2BA

Auditors:

Principal Solicitors:

Worthingtons Solicitors 24-38 Gordon Street, Belfast, 2LG

Registered Office

PKF-FPM Accountants Ltd 1-3 Arthur Street, Belfast, BT1 4GA

Hydepark House 3 McKinney Road, Newtownabbey, BT36 4PE

Company Reg No: HMRC

Commission No.:

Nl618684

Charity No:

NI00263

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EXTERN GROUP ANNUAL REPORT // 2020-21

NIC103226

Appendix 2) Extern Group Board of Trustees Gerard Campbell

Gerard is the current Chief Executive of the Council for Catholic Maintained Schools, and previously led Colleges NI, the membership body representing the six Regional, Further and Higher Education Colleges in Northern Ireland. Before that, he was Chief Executive of the Northern Ireland Commissioner for Children & Young People. Prior to that, Gerard was the Director of Corporate Services with the Northern Ireland Social Care Council. Gerard is currently the Chair of two small charitable organisations in Antrim and was previously a Non-Executive Director and Deputy Chair of the Health & Safety Executive for Northern Ireland and a Board Member with Sport Northern Ireland. Gerard is also the independent Chair of the Audit and Risk Assurance Committee with the Commissioner for Older People in Northern Ireland.

Allen McCartney

Allen McCartney is by profession a Chartered Engineer and Fellow of the Institution of Engineering and Technology, with degree qualifications in both electrical engineering and corporate leadership. He had a distinguished career at Director level in Northern Ireland Electricity and Viridian Group and brings a wealth of experience from previous public sector board appointments in the Regulation and Quality Improvement Authority, the Department for Regional Development, and the Legal Services Agency Northern Ireland. He is a Lay Magistrate and an Assessor for the Northern Ireland Medical and Dental Training Agency.

Aideen D’Arcy MBE

Aideen was educated at Queen’s and the Ulster Universities. Aideen taught in the post-primary sector before embarking on a career in social housing for over 30 years, specialising in the provision of supported accommodation for vulnerable people. Aideen served on the NI Regional Council of the Society of St Vincent de Paul for over 15 years and undertook several initiatives to improve standards of accommodation and service provision of the organisation's homeless facilities throughout Ireland.

Ian McAvoy

Ian lives in Belfast and was educated at MCB and London University. After graduating in economics Ian studied accountancy. After a spell in practice, he became the Finance Director of a leading Irish brand and was promoted to Chief Executive, holding that position for 16 years. He has much expertise in strategic planning, transformation, finance and marketing. Ian was Chair of PlayBoard, Vice Chair of Sport NI, Director of Sport NI, and is presently Vice Chair of Ark Housing. He holds the positon of Chairman of Rugby at Queen's University, Belfast.

Brendan Johnston MBE

Brendan is a social worker and has spent his career in statutory social work in Northern Ireland. He has had experience of many different roles in his career, working in all programmes of care, though mainly in the area of children’s services. In the late ‘90s he worked closely with Extern West, particularly with development of Killadeas, and later Roscor. More recently, Brendan was the first Chief Executive of the Northern Ireland Social Care Council and was responsible for establishing the regulation of social care workers in Northern Ireland.

Andrew McCloskey

Andrew is a business professional with more than 20 years’ experience in global companies. He has worked in the procurement, IT, and planning departments specialising in the use of technologies to enhance business performance and holds a Master of Business Administration from Ulster University and a Law Degree from the Open University.

Jim Daly

Jim is a self-employed business consultant from Clonakilty, Co Cork. Jim is a qualified teacher and former school principal who is currently completing his studies with the Institute of Directors to become a chartered Director. Jim spent 16 years working as a public representative and announced his intention to retire from politics in 2020 while serving as Minister for Mental Health & Older People. Jim has a keen interest in children’s welfare and education and recently completed studies at UCC in Trauma Informed Care. He is currently a non executive Director of a number of private and not for profit boards as well as providing consultancy services to a wide range of businesses especially in the health area.

Stephen Leach

Stephen lives in North Down and was educated at Cambridge University. He joined the Civil Service in 1975 and worked in the Northern Ireland Office and other Departments. In 1990/91 he spent a year in the USA as a Humphrey Fulbright Fellow. Subsequently he was involved in the negotiations which led to the Good Friday Agreement, and from 2000 to 2009 he was the Chair of the Northern Ireland Criminal Justice Board. After retiring from the Civil Service in 2009, he was appointed as a Non-Executive Director of the Health and Social Care Board and served in this role for 11 years. He has also served as a Parole Commissioner and as the Northern Ireland Commissioner on the Criminal Cases Review Commission, based in Birmingham. EXTERN GROUP ANNUAL REPORT // 2020-21

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Appendix 3) Financial Accounts Consolidated Statement of Financial Activities (incorporating an Income & Expenditure account) for the Year Ended 31 March, 2021 Unrestricted Funds

Restricted Funds

Total 2021

Total 2020

£ 378,151 10,264,622 73,253 25,973 50

£ (1,958) 14,450,845 -

£ 376,193 24,715,467 73,253 25,973 50

£ 631,684 21,939,288 38,587 (430) (70) 7,242

10,742,049

14,448,887

25,190,936

22,616,301

156,870 9,867,994

15,014,053

156,870 24,882,047

22,735,643

10,024,864

15,014,053

25,038,917

22,735,643

Exchange Rate Gains/(Losses) on Consolidation

(43,247)

63,123

Net Income/(Expenditure)

673,938

(565,166)

108,772

(56,219)

(677,469)

677,469

(3,531)

112,303

108,772

(56,219)

8,397,521

(79,983)

8,317,538

8,373,757

8,393,990

32,320

8,426,310

8,317,538

Income from: Donations & Legacies Charitable Activities Other Trading Activities Gain/Loss on Exchange Other Income Investment Income

Total Income Expenditure on: Raising Funds Charitable Activities

Total Expenditure

Transfers Between Funds

Net movement in funds Reconciliation of funds: Total Funds Funds Brought Forward

Total Funds Carried Forward

The company has no recognised gains and losses other than those included above and therefore no separate statement of total recognised gains and losses has been presented.

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EXTERN GROUP ANNUAL REPORT // 2020-21

Notes

CONTACT US: Extern Ireland Unit B, Block B, Kreston House Arran Court, Arran Quay Dublin 7 D07 K271 Tel: +353 (0)1 563 9402

CONTACT US: Extern Group Registered Office: Hydepark House, 3 McKinney Road, Newtownabbey, BT36 4PE Tel: +44 (0) 28 90840555 Fax: +44 (0) 28 90847333

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