INDUSTRY-SPECIFIC NEWS ARTICLES

Introducing Luna, our AI-Powered ChatBot

eXp is building on its focus on innovation and technology with the launch of an AI support chatbot called Luna. Powered by ChatGPT and GPT-4, Luna is available 24/7 to all eXp Realty agents to interact with the company, get assistance with day-to-day tasks, find answers to questions in real time, and get help on a variety of topics ranging from policies and procedures to tips for setting up listings, appointments, and generating reports.

The company is also incorporating AI into its web-based metaverse platform, Frame (framevr.io), which now has a GPT-powered assistant in its text chat and AI-based content generation tools. These help users increase productivity and customise their metaverse experience.

Founder & CEO, eXp Realty

“Luna is our first step toward using AI to empower agents. We created Luna in direct response to our agent NPS feedback. We hear from agents all the time that this business is 24/7, so this is another way to provide support in a way that helps drive our agents’ businesses.”

eXp Announces Blended Sense Partnership

eXp recently announced a strategic partnership with Blended Sense, a first-of-its-kind media technology platform, to provide its United States-based agents with access to high-quality production and asset management. The partnership will provide eXp Realty agents with preferred rates and a custom eXp Luxury program, and Blended Sense will be on-site at the event to meet with agents.

“We are thrilled to work with Blended Sense to offer our agents tangible value in today’s market as they look to generate quality content that helps market and sell listings,” said Leo Pareja, eXp Realty Chief Strategy Officer.

“Blended Sense will provide collaborative, easy-to-use, and high-quality video and photography services. This is exactly the type of platform I wish I had access to when I was a more active agent, it would have made a tangible difference in how I marketed my listings,” he added.

eXp is truly at the forefront of innovation and shaping the future of real estate across the globe.

Interest Rate Hike and its impact on the Real Estate Industry

In May 2023, the South African Reserve Bank (SARB) announced yet another interest rate hike, this time by 50 basis points. This takes the repo rate up to 8.25%. In less than two years, since November 2021, SARB has hiked up interest rates by a total of 475 basis points. This is the highest rate we've seen since 2009. The recent hike is bound to impact the property market, but the good news is that it’s not all doom and gloom. Some economists anticipate an interest rate cut in early 2024. At eXp South Africa, we’re confident that we’ll be able to weather the storm and emerge triumphant on the other side!