Reassurance

DISCOVER THE HEART OF A REGION

Thirty-six years since our founders, Richard and Christine Bass, made the life-changing decision to turn their personal passion into a business, we continue to seek out and combine idyllic routes with hidden gems and stunning viewpoints. We’ve spent over three decades creating and fine-tuning our itineraries, to take you o the tourist trail into the authentic heart of a region and showcase the best of its culture, cuisine and landscape. Each day has been expertly planned from start to nish, including the freedom to take an interesting detour, wander a food market or simply relax at a pavement café and enjoy the moment – something we believe selfguided holidays should be all about.

Expertly planned routes On our routes, it's all in the details. Each one has been carefully crafted to take you to places you won’t nd in the guidebooks. We ensure the walking is reasonably paced, the detailed route directions are accurate and your luggage transfers run like clockwork. Meaning you are free to simply enjoy the journey.

Authentic experiences Our walks take you through timeless landscapes with o -thebeaten-track sights and little-known eateries that tease out the true spirit of a destination. Our hotels are more than just a bed for the night, they provide an insight into the local culture, many are historic properties, castles and palaces that provide a warm welcome.

Unbeatable personal service From navigating through the latest government advice to generous booking exibility, with Headwater, from the moment you make your enquiry to the day you return from your holiday, you will experience an unmatched personal service. We’re proud to say that 97% of our customers would recommend us to their friends.

BOOK WITH CONFIDENCE

TRAVEL INSURANCE WITH COVID COVER

Our insurance policy now covers COVID-19 issues as standard. For details visit us online at: www.headwater.com/ insurance

With our Covid travel reassurance

Rest assured that our industry-leading booking protection provides both fl exibility and fi nancial security. Should your plans have to change our expert travel advice helps you navigate the latest travel requirements, so you can look forward to a stress-free travel experience. And with a focus on the outdoors, our holidays are naturally social distanced.

REFUND GUARANTEE

We will refund you if we have to cancel your trip for any reason.*

COVID-19 PROMISE

We off er market leading fl exibility and insurance if you have to cancel your trip due to Covid-19.

TRANSFER FLEXIBILITY

Non-fee fl exibility if you need to change your plans – see online for the latest details.

FINANCIAL PROTECTION

Your money is protected through our ABTA bonding and ATOL membership.

APPROVED DESTINATIONS

All of our destinations must pass our 5-stage approval process.**

EXPERT TRAVEL ADVICE

Complete support to guide you through pre-departure requirements, and return testing.

KEEP UP TO DATE

You can fi nd regularly updated information and full booking conditions at headwater.com/book-with-confi dence. For travel advice including the latest requirements please go online to headwater.com/travel-safety-promise. *Some elements of the booking are non-refundable and hold special conditions. ** See headwater.com/travel-safety-promise