ABI VISITOR BOOKLET HAMILTON

Supporting yourself while you visit

Contact details

Looking after yourself helps you support your

On Duty RN Phone: 021 195 2807

Phone: 07 843 7196 Address: 200 Ohaupo Road, Glenview, Hamilton 3206

loved one.

Help yourself to tea or coffee in the shared space.

Visitor toilets are available for your use.

Please bring your own food.

Ask reception for a Wi-Fi code if visiting for an extended period (one per kiritaki/whānau).

Staff can assist with local information (bus stops, supermarkets, accommodation).

If you require religious or cultural support, please let us know.

The Rehabilitation Team ABI is led by the General Manager, alongside the Nursing Services Manager, Rehab Services Manager and Medical Director.

ABI has a highly skilled rehabilitation team that includes: Dieticians Kaiārahi Kaupapa Māori

Visiting ABI

Keyworkers Occupational Therapists Physiotherapists Psychologists Rehabilitation Assistants Rehabilitation Medicine Specialists Rehabilitation Nurses Social Workers Speech and Language Therapists

Together through partnership, respect and aroha (care), we support each person to regain strength, independence and confidence.

Nau mai, haere mai Welcome to ABI Rehabilitation When someone experiences a brain injury, recovery is not walked alone. Brain injury often has a ripple effect across many areas of life: for the individual and for their whānau (family/support people) and friends.

Each whānau journey is different as you navigate this path together.

Inpatient rehabilitation is an important beginning.

With ABI’s intensive support, your loved one will receive foundational education, therapy and guidance to support their recovery.

Your presence, encouragement and understanding are an important part of that journey.

With aroha (care), patience and partnership, we walk alongside each kiritaki (client) and their whānau.

Kia mau ki te tūmanako, te whakapono me te aroha Hold fast to hope, faith and love

How your visit helps

Visiting hours and arrival

Your presence uplifts wairua (spirit) and reinforces identity.

Visiting hours: 9am-8pm (seven days a week).

After a brain injury, people often experience fatigue.

Rest is essential for the brain to heal. Gentle

All kiritaki are supported overnight by our nursing team. Whānau (family/support people) do not

encouragement to rest when needed is one of the ways you can help.

If your loved one agrees, you may observe or assist with most assessments and rehabilitation activities (please check with staff first). Sometimes the best support is allowing them to do tasks independently. We are happy to kōrero (talk) with you about when to step in and when to step back.

usually stay overnight.

Please sign the visitor book in the entrance to the house at every visit.

Small familiar items from home can uplift wairua (spirit) and reinforce identity: Photos A favourite blanket Familiar music These simple connections make a meaningful difference.

Download booklet here

Shared healing space ABI is a rehabilitation environment where rest, privacy and dignity are important for everyone.

Please: Keep voices quiet.

Do not enter other kiritaki rooms.

Respect the privacy of others in shared spaces.

Keep phones away in the dining room.

Focus on your table and your loved one.

You are welcome to sit with your loved one while they eat. If staff ask you to move tables, there will be a clinical reason.

Your respect upholds the mana (dignity and standing) of all who are here.

07 843 7196

Outings and community visits When a kiritaki is assessed as safe to go into the community with you: Please notify the Nurse before leaving and on return, and sign the client going out register at Reception.

Work with us to schedule outings around rehabilitation sessions.

You may phone ahead to check their timetable.

You will be asked to complete a form noting where you are going and your expected return time.

Community connection is an important part of recovery when well-timed and planned.

Health and safety To protect healing and safety: Do not bring medications or herbal remedies without discussing with a doctor or nurse.

Recreational drugs and alcohol are strictly not allowed.

Do not share food with your loved one unless you have checked with staff (some kiritaki have dietary or swallowing restrictions).

Smoking and vaping are only permitted outside in the designated smoking area.

To protect privacy, do not take photographs/videos that include other kiritaki or staff These boundaries help protect everyone’s recovery journey.

enquiry@abi-rehab.co.nz