Water, Mold, Fire & Storm Damage Restoration Billable leads meet these quality standards:
9 9 9 9 9 9 9 !
Homeowner or authorized decision-maker Looking for service on residential property Within the territory specified Has an interest in the agreed-upon service category Service is for emergency or non-emergency calls Service is for insured or non-insured projects Advising customer to contact another provider (contractor, plumber, etc.) or to contact insurance first will result in call being billable Missed calls are billable and not disputable
Non-billable lead criteria:
✘ All reviews/disputes must be submitted within 7 days of receipt ✘ Duplicate calls are not billable if received within 14 days of each other RVs, front/back yard that hasn’t affected the property, mold (if the ✘ Vehicles, contractor is not licensed) ✘ Complete loss of the home, content cleaning (furniture, clothing, etc.) ✘ Board-ups unless an appointment is scheduled (charge is $100) Thanks for being a valued partner! *Examples are intended as a guideline only and may not represent all billable or non-billable situations.