Water Damage Billable leads meet these quality standards:
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Homeowner or authorized decision-maker Looking for service on residential property Within the territory specified Has an interest in the agreed-upon service category Service is for emergency and non-emergency calls (Emergency response time must be 90 minutes. 30 minutes is listed on website.) Crawl space or sewage calls are billable Groundwater and non-insured loss calls are billable Advising customer to contact another provider (contractor, plumber, etc.) or to contact insurance first will result in call being billable Missed calls are billable and not disputable
Non-billable lead criteria:
✘ All reviews/disputes must be submitted within 7 days of receipt ✘ Duplicate calls are not billable if received within 14 days of each other damage in a vehicle, RV, or front/back yard that hasn’t affected the ✘ Water property Thanks for being a valued partner! *Examples are intended as a guideline only and may not represent all billable or non-billable situations.