BPR/FSR: Gutter & Gutter Guard Installation

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Gutter & Gutter Guard Installation

Billable leads meet these quality standards:

9 Homeowner or authorized decision-maker

9 Looking for service on residential property

9 Within the territory specified

9 Has an interest in the agreed-upon service category

9 Roof must have a pitch

9 Service is for new gutters ! Missed calls are billable and not disputable

Non-billable lead criteria:

✘ All reviews/disputes must be submitted within 7 days of receipt

✘ Duplicate calls are not billable if received within 14 days of each other

✘ Downspouts only, fascia repairs, mobile homes, shared roofs, rubber roofs, flat roofs, interlocking metal roofs, condominiums/townhouses, HOAs, buildings over 3 stories

✘ Gutter cleaning, repairs, partial jobs

✘ Box gutters or gutters over 6 inches (unless willing to replace the current gutters)

*Examples are intended as a guideline only and may not represent all billable or non-billable situations.

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