Bathroom Remodeling
Billable leads meet these quality standards:
Homeowner or authorized decision-maker 9 Looking for service on residential property
9 Within the territory specified
9 Has an interest in the agreed-upon service category
9 All remodels that include the wet area are considered billable 9 Full remodels are billable if the lead is interested in the wet area
9 Tile/wall-only and tub-only leads are considered billable 9
Bathroom layout changes and high-rise buildings may be returned if work cannot be completed ! Missed calls are billable and not disputable Non-billable lead criteria: ✘ All reviews/disputes must be submitted within 7 days of receipt
✘ Duplicate calls are not billable if received within 14 days of each other
✘ Not interested in wet areas, wants to add bath where one does not exist, wants to use insurance claims or government funding as payment source, only wants reglazing
✘ Liners are non-billable only on no-liner campaigns
*Examples are intended as a guideline only and may not represent all billable or non-billable situations.