Air Conditioning & Heating Billable leads meet these quality standards:
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Homeowner or authorized decision-maker Looking for service on residential property Within the territory specified Has an interest in the agreed-upon service category Services are for emergency or non-emergency services Services are for repair or installation Must offer same-day or next-day service Trip/service fee: $100 max Missed calls are billable and not disputable
Non-billable lead criteria:
✘ All reviews/disputes must be submitted within 7 days of receipt ✘ Duplicate calls are not billable if received within 14 days of each other ✘ Air duct cleaning, mini-split, window units, boilers ✘ New construction, commercial jobs if not licensed (billable if appointment is set) Thanks for being a valued partner! *Examples are intended as a guideline only and may not represent all billable or non-billable situations.