THE HAPPIEST PLACE ON EARTH FOR
PACKAGE FULFILLMENT PROFESSIONALS! OFFICIAL SHOW DIRECTORY
THE #1 SMALL-PACKAGE FULFILLMENT SUPPLY CHAIN EVENT IN THE U.S. M A G I C A L L Y
AI IN LOGISTICS PARTNER
TRANSPORTATION / CARRIER & MULTICHANNEL FULFILLMENT PARTNER
REGIONAL CARRIER / FINAL MILE PARTNER
AGENTIC AI PARTNER
P A R T N E R E D
GLOBAL LOGISTICS TECHNOLOGY PARTNER
ECOMMERCE LOGISTICS PARTNER
PARCEL SPEND MANAGEMENT PARTNER
W I T H
MATERIAL HANDLING PARTNER
CROSS-BORDER SHIPPING PARTNER
HYPERAUTOMATION PARTNER
PARCEL INTELLIGENCE PARTNER
LAST MILE TECHNOLOGY PARTNER
PARCELFORUM.COM
SUPPLY CHAIN MANAGEMENT PARTNER
PUBLICATION PARTNER
PARCEL TMS PARTNER
Amazon Shipping
Package delivery your customers will love Trusted delivery from warehouse to welcome mat. Learn how the logistics network powering Amazon is ready to transform your business. Visit us at booth #501
WELCOME! First and foremost, we want to thank you for your continued support, loyalty, and trust in PARCEL Forum. Whether you join us as an exhibitor, speaker, sponsor, or attendee—whether this is your first PARCEL Forum or you’ve been part of our community for years—you are what makes this event special. This is a time of profound change in the package fulfillment and supply chain industry, defined by new global competitors, carrier disruption, evolving customer expectations, and innovations in AI and digital automation. In a whole new world for shipping and logistics professionals, we’ve sprinkled a little fairy dust over the 2026 event, with 55+ conference sessions, 14 Learning Pods, our first-ever Analyst Day, 4 workshops, 3 distribution center tours, and our sold-out Exhibit Hall packed with 145+ exhibitors showcasing the technologies, solutions, and strategies shaping the future of package fulfillment and delivery. Your journey to the “Tomorrowland of Parcel” begins with our 2026 Keynotes, with visionary perspectives on the technologies, strategies, and trends shaping what’s next. Hear PSA CEO Jim Cochrane’s outlook on the future of package shipping, premier analyst predictions on the evolving e-commerce and technology landscape hosted by Bloomberg’s Lee Klaskow, an inside look at how American Eagle Outfitters, Inc. (AEO) and Amazon Shipping partnered to close the weekend gap by redesigning the delivery network to meet today’s customer expectations, and discover how shippers are replacing reactive cost cutting with smarter strategies for improving performance and resilience with Boston Consulting Group’s Yehia Amar.
NO LINES… ALL FUN! PARCEL FORUM CAN’T-MISS ATTRACTIONS • For Shippers registered for the Platinum Plus or 3-Day Conference Package, start the day with our Shippers-Only Kick-Off Breakfast. It’s the perfect way to make new connections before PARCEL Forum ’26 gets into full swing. • Grab a tropical-inspired cocktail at the Cocktails in Paradise Networking Hour! This exclusive networking hour gives eligible attendees, speakers, and exhibitors another opportunity to make meaningful connections before the conference kicks into full gear. • Our signature PARCEL Forum networking event, The Grand Reception, sponsored by OSM Worldwide, returns with an Orlando twist! Immediately following the close of the Exhibit Hall, join the entire PARCEL Forum community for a tropical retreat, with tasty bites, an open bar, and an evening of unforgettable networking. • Take your Exhibit Hall experience to a warm place in the sun! Stop by Margaritaville, for rotating margarita tastings, from classic lime to tropical twists, sponsored by Transportation Insight and Parcel Perform. • Need to recharge between meetings? Grab a freshly brewed coffee or espresso at the Sandbar Café, our casual Exhibit Hall destination for refueling, reconnecting, and striking up your next great conversation, sponsored by UniUni. • Connect with women from across the parcel and logistics industry at the Women in Logistics Mimosa MeetUp, sponsored by ConnectShip. Share experiences, build new relationships, and celebrate the women leading and shaping the future of the supply chain. • Have a working lunch and maximize your time at the Bite & Biz Exhibit Floor Lunch Wednesday, provided to all attendees! • Make connections that matter in our all-new 1:1 Meetings Zone, located in the back of the Exhibit Hall. Use the mobile app to connect with fellow attendees, schedule a meeting, and book one of the available tables for a dedicated face-to-face conversation. We’re incredibly grateful to our exhibitors, speakers, sponsors, partners, and attendees who make this community possible. We want to extend a special thank you to our corporate partners, Amazon Supply Chain Services, EasyPost, Engineering Innovation, FreightOptics, GOFO, Loop, OSM Worldwide, Purolator, Reveel, Sendflex Technology, Sifted, TransImpact, US Claro, and Veho. An event like this cannot happen without the support of industry-leading companies like these! PARCEL Forum has always been about more than sessions, booths, and networking events. It’s about the community that gathers here year after year: the people willing to share what’s working, challenge conventional thinking, discover new solutions, and build relationships that extend well beyond these three days. Adventure is out there, so have a great time and make the most of it!
Joe Kowalsky Show Director
Allison Lloyd Conference Director
Joel Dunkel Founder
I NS IDE ... GENERAL INFO & ADVISORY BOARD 2 EVENT LOCATOR MAP 4 EVENT SCHEDULE 6
KEYNOTES 10
LEARNING PODS 18
EXHIBIT HALL MAP 40
NETWORKING & SPECIAL EVENTS 14
ANALYST DAY 20
DIRECTORY OF EXHIBITORS 42
CONFERENCE PROGRAM AT A GLANCE 18
WORKSHOPS 22 CONFERENCE SESSIONS 26
1
PARCEL FORUM ’ 26 ORL ANDO
G E N E R A L
I N F O R M A T I O N
LOCATION OF EVENTS
SHOW MANAGEMENT
Exhibit Hall and Registration: located in Florida Exhibit Halls A–B. Conference Sessions, Keynotes and General Sessions: located on the third floor of the Convention Center, within the Sun Foyer meeting rooms and Sun Ballrooms.
DEDICATED CONFERENCE HOURS MONDAY, SEPTEMBER 14 9:00am – 5:00pm (Half-Day DC Tour bus loads at 1:00pm at the Convention Center Bus Loop) TUESDAY, SEPTEMBER 15 8:00am – 12:50pm WEDNESDAY, SEPTEMBER 16 8:00am – 11:10am and 2:10pm – 3:00pm
DEDICATED EXHIBIT HALL HOURS TUESDAY, SEPTEMBER 15 2:30pm – 7:00pm WEDNESDAY, SEPTEMBER 16 11:00am – 2:00pm (with lunch service starting at 12:30pm)
UNAUTHORIZED SOLICITATIONS Solicitations on the premises of PARCEL Forum by non-exhibiting personnel are strictly prohibited.
PHOTOGRAPHY/ VIDEOTAPING No photography or taping of the PARCEL Forum ’26 is allowed without permission of Show Management.
CloserStill Media 489 Fifth Avenue (5th floor) New York, NY 10017 646.437.9080 • closerstillmedia.com We Are CloserStill. Our 200+ award-winning brands play a pivotal role in connecting businesses and professionals, driving growth and innovation across key sectors: Business Technology, Learning, HR & Education and Healthcare and Future Transport & Infrastructure. Through impactful networking, transformative knowledge-sharing and an unwavering commitment to excellence, we leverage data-driven insights and cutting-edge digital solutions to propel industries forward, setting new standards and unlocking potential.
PUBLICATION PARTNER 608.241.8777 • PARCELindustry.com Since 1994, more than 31,000 industry professionals and decisionmakers from small-package supply chain operations across the US have subscribed to PARCEL Media, the #1 small-package supply chain fulfillment media in the US, to get the industry news, updates and ideas that will improve the supply chain operations, delivery and returns of their domestic and global small-package shipments. Make sure to sign up for your FREE subscription to get the insights you need!
NOTES Opinions stated at this event are those of the speakers and not necessarily those of CloserStill Media, PARCEL Forum or PARCEL media. Event organizers reserve the right to cancel or change the program without prior notice. No one under the age of 18 is permitted in the Exhibit Hall at anytime.
MEET OUR VISIONARIES... THE PARCEL FORUM ADVISORY BOARD They are your colleagues, your co-workers, and more importantly… our Advisory Board. They understand our mission and are charged with building a conference that delivers actionable, real-world takeaways that you can bring back to your company to make a real difference. IT’S THEIR/YOUR CONFERENCE; WE JUST MANAGE IT! JILL BEMROSE
KYLE HOBSON
GREGG MAU
NORDSTROM
ASHLEY FURNITURE
CROCS, INC
MARLENE CLARK
TIM HOGAN
ED NAVARETTE
ESSILORLUXOTTICA
CARBON2COBALT
BRIAN COLLER
JOHN JANSON
MEDLINE INDUSTRIES
SANMAR CORPORATION
DIRECTOR, SUPPLY CHAIN AUTOMATION, LEAN PRODUCT, AND ENGINEERING
GREGG DABB
MELANIE KIRK
NANCY WARREN
AGRI BEEF
BOOT BARN INC
JOHN A. GORDA
COURTNEY KIRKLAND
MANAGER, FREIGHT AUDIT & CLAIMS
DIRECTOR, OUTBOUND TRANSPORTATION
MANAGER, PARCEL SHIPPING OPERATIONS
DIRECTOR, ECOMMERCE OPERATIONS
EXECUTIVE DIRECTOR, SMALL PARCEL /FINAL MILE TRANSPORTATION
CVS HEALTH
2
MANAGER, AI SUPPLY CHAIN NETWORK OPTIMIZATION
SENIOR VICE PRESIDENT, INVENTORY & OPERATIONS
VICE PRESIDENT, GLOBAL LOGISTICS
DIRECTOR, SUPPLY CHAIN & E-COMMERCE OPERATIONS
ASSOCIATE VICE PRESIDENT, LOGISTICS
BATH & BODY WORKS
DIRECTOR, GLOBAL TRANSPORTATION LOGISTICS
DIRECTOR, FULFILLMENT
OBSERVINT TECHNOLOGIES
STEPHANIE SEXTON
ABERCROMBIE & FITCH
MANAGER, LOGISTICS
UNIFIRST CORPORATION
HONORARY CONFERENCE CHAIR
SUSAN RIDER PRESIDENT
RIDER & ASSOCIATES
FOR DIRECT SHIPPERS & 3PLS
Start Controlling Cost Before it Becomes Spend SiftedAI monitors your shipping profile continuously and surfaces issues while you can still act on them.
See SiftedAI in action at PARCEL Forum Booth #201 sifted.com
PARCEL FORUM ’ 26 ORL ANDO
C L A S S R O O M
&
E V E N T
L O C A T O R
CONFERENC E C ENTER - LEVE L 3 TALLAHASSEE 1-2 3
SUN BALLROOM D
SANIBEL 1-2
MIAMI 1-2
SUN BALLROOM A-B
SUN BALLROOM C
3
DAYTONA
1-2
SUN FOYER
CONFERENCE ROOMS
• • • • • • • • • • • • • • •
4
C ARRIER 411
SUN BALLROOM C
T RANSPORTATION PRICING STRATEGY DAYTONA 1-2
M ULTI-CARRIER DIVERSIFICATION MIAMI 1-2
P RACTICAL AI SANIBEL 1-2 D ELIVERY EXPERIENCE
A N A LY S T D AY & W O R K S H O P S
• • • • •
TALLAHASSEE 1-2
R OBOTICS & AUTOMATION MIAMI 3 WAREHOUSE OPTIMIZATION
A NALYST DAY SUN BALLROOM C WORKSHOP 100 MIAMI 1-2 WORKSHOP 200 MIAMI 3 WORKSHOP 300 DAYTONA 1-2 WORKSHOP 400 SANIBEL 1-2
WORKSHOP 500 - TOURS Bus will load at 1:00pm at the Convention Center Bus Loop - First Floor (1:15pm Departure)
SPECIAL EVENTS
TALLAHASSEE 3
O PENING DAY KEYNOTE SUN BALLROOM A-B
2 027 RATE IMPACT
KEYNOTE LUNCHEON SUN BALLROOM A-B
D ATA & VISIBILITY DAYTONA 1-2
C LOSING KEYNOTE SUN BALLROOM C
SUN BALLROOM C
G LOBAL SHIPPING STRATEGIES
MIAMI 1-2
M ASTERING RETURNS
SANIBEL 1-2
3 PL OUTSOURCING TALLAHASSEE 1-2
D C AUTOMATION MIAMI 3
F INAL MILE TECH TALLAHASSEE 3
C LOSING SESSION - TOP TAKAWAYS FROM THE CONFERENCE
MIAMI 3
S HIPPERS-ONLY KICK-OFF BREAKFAST
• • • •
SUN BALLROOM D
A NALYST DAY NETWORKING LUNCH THE EMERALD PLAZA - MAIN ATRIUM C OCKTAILS IN PARADISE MOOR - MOOR ATRIUM T HE GRAND RECEPTION COQUINA LAWN* DIRECTLY OUTSIDE EXHIBIT HALL - CONVENTION CENTER LEVEL 1 S ANDBAR CAFÉ • MARGARITAVILLE BITE & BIZ EXHIBIT FLOOR LUNCH
FLORIDA EXHIBIT HALL A-B - CONVENTION CENTER LEVEL 1
* NOTE: Location is weather permitting. In case of inclement weather, reception will be located in the main atrium at the Castillo de San Marcos Fort.
PARCEL FORUM ’ 26 ORL ANDO
M A S T E R
S C H E D U L E
MONDAY SEPTEMBER 14
LOCATION
8:00AM - 8:50AM SHIPPERS-ONLY KICK-OFF BREAKFAST
SUN BALLROOM D
NOTE: SHIPPERS ONLY. SHIPPERS MUST BE A REGISTERED PLATINUM PLUS OR 3-DAY CONFERENCE PACKAGE ATTENDEE. NO VENDORS OR CONSULTANTS WILL BE ALLOWED TO ATTEND..
9:00AM - 11:50AM ANALYST DAY SUN BALLROOM C 9:00AM - 9:35AM: How AI Is Shaping the Future of Parcel 9:45AM - 10:20AM: The Future of the Supply Chain: The Top Innovations & Trends for Your 2027 Logistics Playbook 10:30AM - 11:05AM: Delivering on Expectations: The Next Frontier for Retail Consumers 11:15AM - 11:50AM: Winners and Losers in Parcel Delivery: Disruptions, Trends & Impact
12:00PM - 12:50PM ANALYST DAY NETWORKING LUNCHEON
THE EMERALD PLAZA
NOTE: MUST BE A REGISTERED PLATINUM PLUS OR 3-DAY CONFERENCE PACKAGE ATTENDEE.
1:00PM - 5:00PM WORKSHOPS & DC TOURS 100 Mastering Your Parcel Carrier Agreement: Making Your Agreements More Beauty and Less Beast
MIAMI 1-2
200 Dynamic Tariffs & Trade: What Parcel Shippers Need to Know Now
MIAMI 3
300 The Future of Returns: From Cost Control to Intelligent Processing
DAYTONA 1&2
400 The Digital Supply Chain: Orchestrating End-to-End Fulfillment Solutions 500 HALF-DAY DC TOURS: McKesson Medical-Surgical & Amazon
SANIBEL 1&2 Bus will load at 1:00pm at the Convention Center Bus Loop - first floor (1:15pm Departure)
5:00PM - 6:00PM COCKTAILS IN PARADISE NETWORKING HOUR
MOOR
NOTE: MUST BE A REGISTERED PLATINUM PLUS PACKAGE OR 3-DAY CONFERENCE PACKAGE ATTENDEE, SPEAKER, OR EXHIBITOR WITH F&B PACKAGE.
TUESDAY SEPTEMBER 15
LOCATION
8:00AM - 8:40AM OPENING DAY KICK-OFF ANALYST PANEL
SUN BALLROOM A-B
The State of the Parcel Shipping Marketplace Featuring: Lee Klaskow – Bloomberg • Chris Kina – Gartner • Margot Juros – IDC • Joanne Strong – Deloitte Andre Pharand – Pharand Advisors
8:50AM - 9:30AM OPENING DAY KEYNOTE
SUN BALLROOM A-B
The Future of Package Shipping in a Disrupted Market Featuring: Jim Cochrane – Package Shippers Association 9:40AM - 10:20AM CONFERENCE SESSIONS 101 The Future of Workshare: Partnership, Performance & Value 201 PANEL: Women in Logistics: Leading Change in a Rapidly Evolving Landscape
SUN BALLROOM C DAYTONA 1-2
301 Resilience by Design: Building a Multi-Regional Carrier Network
MIAMI 1-2
401 Why Parcel Decisions Keep Going Sideways (and How AI Helps)
SANIBEL 1-2
501
PANEL: Building a Customer-Forward eCommerce Parcel Network
TALLAHASSEE 1-2
601 CASE STUDY: More Boots to Customers, Fewer Boots on the Ground: How Ariat Doubled Productivity with Robotics 701 The Future of Warehouse Optimization: The Case for a Unified Warehouse Optimization System
MIAMI 3
TALLAHASSEE 3
10:30AM - 11:10AM CONFERENCE SESSIONS 102 The USPS Strategy for Growth 202 Taking Back Control of Parcel Spend: Forecasting Costs, Optimizing Service, and Managing Risk 302 What Actually Happened When Shippers Used Alternative Carriers This Year 402 Build, Buy, or Blend? Designing an AI Stack without Lock-In 502 CASE STUDY: How Madison Reed Achieved a Connected Delivery Experience 602 Preparing for the Age of Physical AI: How Robot Learning Is Reshaping Manual Labor 702 CASE STUDY: AI in the Warehouse: Smarter Slotting for Real Operational Gains
SUN BALLROOM C DAYTONA 1-2 MIAMI 1-2 SANIBEL 1-2 TALLAHASSEE 1-2 MIAMI 3 TALLAHASSEE 3
11:20AM - 12:00PM CONFERENCE SESSIONS 103 A New Parcel Carrier Landscape & the Changing Role of the Transportation Leader 203 Parcel P&L: Where Margin Slips Away While You’re Shipping 303 CASE STUDY: Beyond Diversification: How Nordstrom Designed a Parcel Carrier Mix That Avoids Risk and Market Volatility 403 Beyond BI: Modeling and Simulation Applications for Parcel Data in the AI Age 503 End-to-End Fulfillment: Integrating Warehouse, Shipping & Returns to Increase Customer Loyalty 603 The Autonomous Warehouse: Moving Beyond Basic Integration to Master Operational Flow 703 Less Air, Less Damage, Less Cost: Using NMFC Modernization to Improve Packaging Performance 6
SUN BALLROOM C DAYTONA 1-2
MIAMI 1-2 SANIBEL 1-2 TALLAHASSEE 1-2 MIAMI 3 TALLAHASSEE 3
PARCEL FORUM ’ 26 ORL ANDO
M A S T E R
S C H E D U L E
TUESDAY SEPTEMBER 15
LOCATION
12:10PM - 12:50PM CONFERENCE SESSIONS 104 PANEL: Regional Carriers: The New Power Players in Parcel Delivery
SUN BALLROOM C
204 PANEL: Decision Intelligence in Action: 3PL & Shipper Perspectives on Shipping Cost Reduction Strategies
DAYTONA 1-2
304 Best Practices for Optimizing a Diversified Parcel Network with Modern Tech
MIAMI 1-2
404 Agentic AI in Logistics: Profit Maximization, Re-routing & Responding to Disruptions
SANIBEL 1-2
504 CASE STUDY: Beating the Rate Hikes: How a Dynamic Parcel Program at AS Beauty Group Protects CPG Margins
TALLAHASSEE 1-2
604 The Next Leap in Parcel Performance Is Not Automation: It’s Orchestration
MIAMI 3
704 CASE STUDY: Flexing for the Surge: Using Outsourced Labor to Triple Throughput without Tripling Headcount
TALLAHASSEE 3
1:00PM - 2:30PM OPENING DAY KEYNOTE LUNCHEON sponsored by: Amazon Supply Chain Services
SUN BALLROOM A-B
How American Eagle Outfitters, Inc. Built a Delivery Network for Modern E-Commerce and Closed the Weekend Gap Featuring: Brandon Friez & Jen Baiker – American Eagle Outfitters, Inc. • Teresa Uthurralt – Amazon Shipping
2:30PM - 7:00PM DEDICATED EXHIBIT HALL HOURS
FLORIDA EXHIBIT HALL A-B
Featuring: Sandbar Café sponsored by: UniUni I Margaritaville co-sponsored by: Transportation Insight & Parcel Perform
7:00PM - 8:30PM THE GRAND RECEPTION sponsored by: OSM Worldwide
COQUINA LAWN*
*NOTE: Location is weather permitting. In case of inclement weather, reception will be located in the atrium at the Castillo de San Marcos Fort.
WEDNESDAY SEPTEMBER 16
LOCATION
8:00AM - 8:40AM CLOSING KEYNOTE
SUNBALLROOM C
The Parcel Profit Squeeze: How Shippers Are Shifting from Cost Cutting to Cost Intelligence Featuring: Yehia Amar – Boston Consulting Group 8:50AM - 9:30AM CONFERENCE SESSIONS 105 How to Predict & Analyze 2027 Carrier Rates
SUN BALLROOM C
205 PANEL: Managing Cost, Service, and CX Across Carriers: A Unified Parcel Visibility Approach
DAYTONA 1-2
305 ROUNDTABLE: Building Resilient Last Mile Networks in a Volatile Global Supply Chain
MIAMI 1-2
405 Effortless Returns: The Future of Reverse Logistics with USPS
SANIBEL 1-2
505 The Wrong 3PL Can’t Be Fixed with Better Shipping Rates: What Shippers Need to Know Before Selecting a 3PL
TALLAHASSEE 1-2
605 Don’t F* Automation Up: A Beginner’s Guide to Hybrid Automation for Small-to-Mid Ops
MIAMI 3
705 Speed, Flexibility & Intelligent Automation: The New Last-Mile Advantage
TALLAHASSEE 3
9:40AM - 10:20AM CONFERENCE SESSIONS 106 POWER SESSION: How to Negotiate 2027 Carrier Contracts (Part 1)
SUN BALLROOM C
206 PANEL: Parcel Scorecards Unleashed: Data-Driven Decisions for Maximum Impact
DAYTONA 1-2
306 Beyond the Doorstep: Diversifying Delivery to Capture the Modern Consumer
MIAMI 1-2
406 Returns Are the New Cost Center and a Core KPI: Managing Reverse Parcel Volume and Risk
SANIBEL 1-2
506 PANEL: One Network for Every Leg of Your Supply Chain
TALLAHASSEE 1-2
606 Automating the Last 100 in Your DC: Saving Money and Improving Throughput in Your Post-Pick Operation
MIAMI 3
706 CASE STUDY: Delivering on Your Brand Promise: How Better Delivery Drives Loyalty, Trust & Growth
TALLAHASSEE 3
10:30AM - 11:10AM CONFERENCE SESSIONS 107 POWER SESSION: How to Negotiate 2027 Carrier Contracts (Part 2)
SUN BALLROOM C
207 2026 U.S. Parcel Market Outlook: Rising Costs, Market Pressure & Strategic Imperatives for High-Volume Shippers 307 AI in Cross-Border Commerce: Driving Pricing Precision, Automated DDP & Compliance Intelligence
DAYTONA 1-2 MIAMI 1-2
407 Navigating International Returns: Complexities, Solutions & Preparing for the Future
SANIBEL 1-2
507 The 3PL Visibility Gap: Why E-Commerce Shippers Are Losing Money They Can’t See
TALLAHASSEE 1-2
607 Designing DCs for Peak Performance: How Conveyor and Sortation Systems Enable Scalable Automation 707 Carrier Selection: Here’s What Research Says Shippers Need Next 11:00AM - 2:00PM DEDICATED EXHIBIT HALL HOURS
MIAMI 3 TALLAHASSEE 3
FLORIDA EXHIBIT HALL A-B
Featuring: W omen in Logistics Mimosa Meet-Up 11:30am - 12:30pm, sponsored by: ConnectShip I Bite & Biz Exhibit Floor Lunch 12:30pm - 1:30pm Sandbar Café sponsored by: UniUni I Margaritaville co-sponsored by: Transportation Insight & Parcel Perform
2:10PM - 3:00PM CLOSING SESSION Top Takeaways from the Conference 8
MIAMI 3
UNLOCK A WHOLE NEW WORLD OF POSSIBILITY WITH OUR...
4 MAGICAL KEYNOTES! TUESDAY I SEPTEMBER 15
8:00 AM - 8:40 AM
OPEN ING DAY A NA LYST PA NEL I RO O M: S U N BA LLROOM A- B
The State of the Parcel Shipping Marketplace
MODERATED BY: LEE KLASKOW – BLOOMBERG FEATURING: CHRIS KINA – GARTNER • MARGOT JUROS – IDC
JOANNE STRONG – DELOITTE • ANDRE PHARAND – PHARAND ADVISORS
Kick off the event with a forward-looking view of the forces reshaping the parcel shipping landscape in our first-ever Opening Day Analyst Panel, led by Bloomberg Senior Analyst Lee Klaskow. Drawing on perspectives from the world’s most influential advisory firms, we’ll explore how eCommerce and retail experiences, package fulfillment, and supply chain technology investments continue to evolve—and what it means for your delivery network. Through data-driven and new proprietary research, we’ll look at shifting consumer preferences across cost, speed, reliability, convenience, and other factors and the economics shaping parcel delivery decisions. The panel will also examine how AI, predictive analytics, and digital twins are enabling smarter routing, real-time delivery optimization, and more efficient network decisions to balance demand while driving profitable growth in an increasingly complex carrier marketplace. Our interactive conversation concludes with a look at the emerging trends and innovative technologies shaping the future of supply chain strategy and operations. Attendees will gain unprecedented access to some of the brightest minds in the supply chain and logistics industry—engaging directly with analysts, asking critical questions, and walking away with a clearer, actionable roadmap for what to prioritize next in the future of parcel delivery. NOTE: This event is open to all.
TUESDAY I SEPTEMBER 15
8:50 AM - 9:30 AM
OPEN ING DAY KEYNOT E I RO O M: S U N BA LLR OOM A- B
The Future of Package Shipping in a Disrupted Market PRESENTED BY: JIM COCHRANE – PACKAGE SHIPPERS ASSOCIATION
The U.S. domestic e-commerce package market has changed dramatically since the surge in shipping volume driven by the COVID-19 pandemic. In just five years, the marketplace has evolved in ways few predicted—marked by slowing package volumes, evolving carrier strategies, new global competitors, and rapid technological advancement. In a disrupted marketplace like this, organizations must rethink how they compete, innovate, and prepare for what’s next. In this keynote, we’ll examine the forces reshaping the market, from the changing business models of UPS and FedEx to USPS’s renewed focus on last-mile delivery, the continued disruption from Chinese retailers and delivery companies, and the technologies transforming how packages move through the network. As delivery remains the foundation of e-commerce, you’ll discover why today’s disruption presents one of the greatest opportunities for innovation. Attendees will leave with a deeper understanding of the trends redefining the package delivery marketplace, where the greatest opportunities lie, and how to position their business for the next phase of e-commerce growth. NOTE: This event is open to all.
10
We Squeeze the Costs Out. Inventory. Transportation. We tackle your two biggest costs with smarter contracts and sharper forecasts. Nothing wasted. Nothing overpaid.
Visit Booth #401
sales-info@transimpact.com | 252.424.8410
UNLOCK A WHOLE NEW WORLD OF POSSIBILITY WITH OUR...
4 MAGICAL KEYNOTES! TUESDAY I SEPTEMBER 15
1:00 PM - 2:30 PM
OPENING DAY KEYNOTE LUNCHEON - FIRESIDE CHAT I ROOM: SUN BALLROOM A-B
How American Eagle Outfitters, Inc. Built a Delivery Network for Modern E-Commerce and Closed the Weekend Gap FEATURING: BRANDON FRIEZ & JEN BAIKER – AMERICAN EAGLE OUTFITTERS, INC.
TERESA UTHURRALT – AMAZON SHIPPING SPONSORED BY:
As customer expectations continue to rise, retailers are rethinking every stage of the delivery journey to create a competitive advantage beyond checkout. Delivering on that promise means eliminating the hidden delays that slow orders before they ever reach the customer. Yet for retailers shipping seven days a week, one of the greatest opportunities lies in closing the weekend gap, where orders placed late in the week can sit idle before ever entering the carrier network. In this fireside chat, American Eagle Outfitters, Inc. (AEO) and Amazon Shipping will share how they partnered to close that gap by building a delivery network designed for today’s e-commerce expectations. Attendees will get an exclusive, behind-the-scenes look at how AEO improved delivery speed, reduced ship-to-deliver times, and enhanced the customer experience through a flexible, multi-carrier strategy focused on reliability, data, and continuous innovation. NOTE: Must be a registered conference attendee, speaker, or exhibitor with food & beverage package to attend.
WEDNESDAY I SEPTEMBER 16
8:00 AM - 8:40 AM
C LO S ING KEYNOT E I RO O M: S U N BA LLR OOM C
The Parcel Profit Squeeze: How Shippers Are Shifting from Cost Cutting to Cost Intelligence PRESENTED BY: YEHIA AMAR – BOSTON CONSULTING GROUP
Parcel delivery costs are the number one challenge for shippers—yet most lack the visibility to act on it… until now! Our Closing Keynote will reveal what leading shippers are doing to move beyond basic cost cutting toward true cost intelligence. With an exclusive, in-depth analysis of Boston Consulting Group’s brandnew survey of shipping executives across Europe and North America, we’ll unpack how shippers are gaining control in an increasingly complex parcel market. You’ll learn how multi-carrier strategies are strengthening negotiation leverage, why carrier rates continue to dominate cost structures, and what can be done to address pricing opacity. We’ll also examine the rapid expansion of parcel locker networks and what it means for North American delivery strategies, alongside real-world examples of the levers companies are pulling—and the results they’re achieving—to reduce costs and improve performance. Attendees will see where they stand against industry benchmarks and leave with actionable levers to apply. NOTE: This event is open to all.
12
Your cross-border partner Delivering your packages and promises, to, from, and within Canada
Visit us at Booth #631 to enjoy some delicious Canadian treats. For over 65 years, Purolator has been connecting businesses to, from and within Canada. With one of Canada’s largest transportation networks that offers broad reach, responsiveness and reliability, Purolator will get your shipments from anywhere in the world and into the hands of your customers faster.
Our four-part solution creates an infinite service loop that you can count on. Pick up/linehaul
Track and trace packages and maintain individual line of sight with consolidated northbound air and ground options.
Customs brokerage
Enjoy autonomy with the customs and cross-border experience with our full set up and management of clearance.
Delivery
Whether your package is Mission Critical, or a less urgent ground shipment, our range of options and services will get your delivery there on time and with the most accuracy possible.
Returns Management
Our turnkey process using the Purolator Logistics Center helps consolidate and return packages to the U.S. or allow them to be re-shipped within Canada.
For more information on how Purolator can help deliver your promises visit purolator.com
WHERE THE MAGIC HAPPENS!
OUR PEER-TO-PEER NETWORKING EVENTS... MON
9.14
THE SHIPPERS-ONLY KICK-OFF BREAKFAST 8:00am - 8:50am I S U N B A L L ROOM D
Start your day with eggs, bacon, and unbeatable networking! Connect exclusively with fellow shippers in a relaxed, peer-driven environment to exchange ideas and build lasting relationships. NOTE: Shippers only. Shippers must be a registered Platinum Plus or 3-Day Conference Package attendee.
MON
9.14
ANALYST DAY NETWORKING LUNCHEON 12:00pm - 12:50pm I THE E ME RA L D PL AZA
Continue the conversation over lunch with fellow attendees. Exchange perspectives, unpack key insights, and connect with senior-level peers navigating today’s rapidly evolving parcel landscape. NOTE: Must be a registered Platinum Plus or 3-Day Conference Package attendee.
MON
9.14
COCKTAILS IN PARADISE NETWORKING HOUR 5:00pm - 6:00pm I MOOR
Enjoy a tropical-inspired networking hour before the conference kicks into full gear. Enjoy cocktails, and a laid-back atmosphere while building connections with your peers. NOTE: Must be a registered Platinum Plus or 3-Day Conference Package attendee, Speaker, or Exhibitor with F&B Package.
TUES
9.15
THE GRAND RECEPTION 7:00pm - 8:30pm COQUI N A L AWN*
Join us for the signature networking event of PARCEL Forum ’26 Orlando! Immediately following the close of the Exhibit Hall, enjoy an evening of live entertainment, hors d’oeuvres, and an open bar. SPONSORED BY:
*NOTE: Location is weather permitting. In case of inclement weather, reception will be located in the atrium at the Castillo de San Marcos Fort. Open to all attendees.
TUES
9.15
WED
9.16
SANDBAR CAFÉ Open during Exhibit Hall Hours F LORI DA EXHI B I T HA L L
Stop by the Sandbar Café, located in the Exhibit Hall, and recharge with freshly brewed coffee, espresso, or a cappuccino that’ll fuel your Exhibit Hall adventures. SPONSORED BY:
NOTE: Open to all attendees.
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WHERE THE MAGIC HAPPENS!
OUR PEER-TO-PEER NETWORKING EVENTS... TUES
9.15
WED
9.16
MARGARITAVILLE Open during Exhibit Hall Hours I F LORI DA EXHI B I T HA L L
Step onto the Exhibit Hall floor and into Margaritaville— where it’s always 5 o’clock. Enjoy a rotating selection of margarita tastings, from classic lime to tropical twists, while catching up with peers between booth stops. Then, start your Wednesday morning right with refreshing tropical smoothies, blended fresh and bursting with island-inspired flavors. Be bold, blend bright, and start your day fresh! CO-SPONSORED BY:
NOTE: This event is open to all.
WED
9.16
WOMEN IN LOGISTICS MIMOSA MEET-UP 11:30am - 12:30pm F LORI DA EXHI B I T HA L L VI PP LOU NG E
Connect with women across the parcel and logistics industry in a welcoming, community-driven setting. This dedicated meet-up offers space to share experiences, build relationships, and celebrate leadership across the supply chain. SPONSORED BY:
NOTE: Open to all women.
BITE & BIZ EXHIBIT FLOOR LUNCHEON
WED
9.16
12:30pm - 1:30pm FLO R IDA EXHIBIT HALL
No need to miss a minute of Exhibit Hall time to grab lunch. We’ve got you covered with our Bite & Biz Exhibit Floor Lunch! NOTE: This event is open to all.
TUES
9.15
WED
9.16
VIPP LOUNGE Open during Exhibit Hall Hours FLORI DA EXHI B I T HA L L
Escape the fast pace of the Exhibit Hall and step into our breezy lounge space for relaxed meetings and one-to-one meet-ups. The Very Important Parcel People (VIPP) Lounge, located in the back of the Exhibit Hall, offers an upgraded environment with a full bar, passed hors d’oeuvres, comfortable seating, and a more intimate setting for high-value conversations! NOTE: The VIPP Lounge is open to Platinum Plus Package attendees or by invitation only.
16
Multichannel Fulfillment
Our network is your network. Amazon fulfillment, at the scale and speed you need. Learn how we pick, pack, and ship orders to customers wherever they find you. Visit us at booth #501
F U L F I L L I N G YO U R E D U CAT I O N A L D R E A M S . . .
3 DAYS. 14 LEARNING PODS. 55+ SESSIONS. Launched by our esteemed Advisory Board, we’ve created a conference program that covers the end-to-end package fulfillment lifecycle.
CARRIER 411
2027 RATE IMPACT
Hear from national and regional carrier executives for behind-the-curtain insights into new services, performance strategies, and smarter delivery options to prepare for the future of parcel delivery.
Step into our GRI deep dive, as national carriers evolve their pricing models and adopt more disciplined network strategies. We’ll break down what these changes mean—and how to respond with smarter negotiations and stronger cost controls.
TRANSPORTATION PRICING STRATEGY Master transportation spend management in 2026’s high-pressure parcel market. Gain practical strategies for sharper forecasting, carrier negotiations, and data-driven margin protection for measurable financial impact.
In an industry defined by complexity, intelligent decision-making is your competitive edge. Learn how leaders like Brooks Running, Ford Motor Company, and CommScope unify parcel data to power smarter decisions and drive measurable performance across shipping operations.
MULTI-CARRIER DIVERSIFICATION
GLOBAL SHIPPING STRATEGIES
As the carrier landscape grows more crowded and complex, take a page from Nordstrom and emerging DTC brands on designing diversified parcel networks, leveraging regional carriers, and using technology to optimize performance.
PRACTICAL AI
Create smarter, more adaptive global shipping strategies designed to withstand volatility and scale with confidence. Explore how to build agile last-mile networks across borders and leverage AI for compliance intelligence.
MASTERING RETURNS
Move beyond AI pilots and into real-world impact. Learn how leading retailers are designing smart AI stacks, turning enterprise data into action, and deploying AI agents to solve complex supply chain challenges.
Returns are now a strategic battleground. As volumes and complexity grow, redesign reverse logistics with partners like the United States Postal Service, elevate returns to a core KPI, and navigate international challenges with smarter, costcontrolled strategies.
DELIVERY EXPERIENCE
3PL OUTSOURCING
In today’s delivery economy, speed means little without reliability. Learn how brands like AS BeautyGroup and Madison Reed design omnichannel parcel networks customers trust long after checkout— balancing speed, cost, and reliability.
ROBOTICS & AUTOMATION Robotics is reimagining what highperformance fulfillment looks like. From real-time, autonomous decision-making to intelligent orchestration across systems, learn how to design flexible, peak-ready operations that turn automation into measurable productivity gains.
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DATA & VISIBILITY
3PL strategies can either unlock growth— or quietly erode margin. We’ll tackle the hard truths of 3PL selection, visibility gaps that hide costs, and how auditing 3PL relationships can build dynamic, performance-driven partnerships.
DC AUTOMATION Smart automation starts with knowing exactly where to invest and where not to. Discover practical hybrid strategies for small to mid-sized operations, how to optimize the “last 100 feet” of post-pick workflows, and scalable automation with conveyor and sortation systems.
WAREHOUSE OPTIMIZATION
FINAL MILE TECH
Turn your DC into an adaptive, datadriven engine that anticipates demand and moves orders faster with precision. Explore how unified optimization systems, AI-driven slotting, and flexible labor models deliver real operational gains.
Unpack tech-driven strategies to create faster, more resilient last-mile performance. Dive into how intelligent automation and agentic AI are enabling real-time rerouting, profit optimization, and disruption response.
PARCEL FORUM’27 WASHINGTON, DC SEPTEMBER 13-15 GAYLORD NATIONAL RESORT
THE #1 SMALL-PACKAGE FULFILLMENT SUPPLY CHAIN EVENT IN THE U.S.
PARCELFORUM.COM
DIVE DEEP WITH...
OUR ALL-NEW ANALYST DAY! MONDAY I SEPTEMBER 14 ANALYST DAY 9:00AM – 9:35AM I ROOM : SUN BALLROOM C
How AI Is Shaping the Future of Parcel PRESENTER: CHRIS KINA – GARTNER
AI is rapidly evolving from experimentation to real operational impact across the parcel lifecycle— redefining network design, last mile delivery, and post-purchase engagement. In this session, we’ll share the latest research and insights from Gartner to explore the AI use cases and impact areas shaping the future parcel marketplace. We’ll examine how AI enables real-time routing and multi-carrier selection, improves delivery performance through predictability and visibility, and how agentic AI is driving more autonomous decision-making across the supply chain. Attendees will also gain insight into how generative AI is enhancing post-purchase delivery experiences through intelligent customer interactions and leave with practical insight into how to apply these innovations to reduce operating costs and total cost-to-serve.
ANALYST DAY 9:45AM – 10:20AM I ROOM : SUN BALLROO M C
The Future of the Supply Chain: The Top Innovations & Trends for Your 2027 Logistics Playbook PRESENTER: JOANNE STRONG – DELOITTE
As logistics leaders invest in technologies like AI, robotics, and real-time analytics, new priorities are emerging across every part of the supply chain. In this session, we’ll examine the latest findings from the 2026 MHI Annual Industry Report and highlight the latest data on adoption trends, key market pressures, and the technologies reshaping performance. You’ll gain a clear view of how smart automation, data-driven decision making, and new approaches to talent development can be woven together to “rewire” supply chain performance.
AN ALYST DAY 10:30AM – 11:05AM I ROOM : SUN BALLROO M C
Delivering on Expectations: The Next Frontier for Retail Consumers PRESENTER: MARGOT JUROS – IDC
As the retail experience continues to evolve, so do consumer expectations for delivery. In this session, we share fresh, proprietary research on shifting consumer preferences across cost, speed, reliability, convenience, and other factors. We will explore the most common points of consumer dissatisfaction in delivery and the new, heightened expectations for tech-enabled delivery options (such as same-day delivery) and fulfillment experiences. Attendees will leave with insights on how to differentiate and design delivery offerings that meet new customer expectations for delivery experiences while balancing operational and economic realities.
AN ALYST DAY 11:15AM – 11:50AM I ROOM : SUN BALLROO M C
Winners and Losers in Parcel Delivery: Disruptions, Trends & Impact PRESENTER: ANDRE PHARAND – PHARAND ADVISORS
Following years of eCommerce acceleration, the parcel shipping industry is now facing a reset—marked by cost pressures, fragmented carrier networks, and a growing focus on performance and profitability. In this session, we take a fact-based approach to examining the disruptions impacting the end-to-end shipping ecosystem, from fulfillment through final delivery. We will explore key themes including smarter inventory strategies, expanding delivery options, and the economics shaping delivery decisions. Drawing on data and real-world analysis, we will explore how leading players are adapting their capabilities, where performance gaps are emerging, and which strategies are separating winners from the rest. Attendees will leave with a clearer understanding of where the industry is headed and how to position their operations to stay competitive.
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DIVE DEEPER WITH...
INTENSIVE, THOUGHT-PROVIKING & IN-DEPTH WORKSHOPS! MONDAY I SEPTEMBER 14
1:00 PM - 5:00 PM
WO R KSHO P 10 0 I ROOM : M I AM I 1-2
Mastering Your Parcel Carrier Agreement: Making Your Agreements More Beauty and Less Beast
PRODUCED BY:
PRESENTERS: ED BARANEK, KARL WHEELER, GENE PAWLAK & THOMAS GOODMAN – SHIPWARE
The parcel landscape is more complex than ever, requiring sharper strategies, smarter tools, and proven expertise to manage your parcel spend. In one of our most in-demand workshops year after year, you’ll learn directly from industry experts who have been saving shippers millions for over two decades. Attendees will gain insight into the approaches, tactics, and strategies to optimize their carrier price and performance in this challenging marketplace. By the end of the workshop, shippers will walk away with actionable insights to implement right away! NOTE: This workshop is exclusive for Shippers only. No carriers or consultants will be allowed to attend. IN THIS WORKSHOP, SHIPPERS WILL GAIN:
• An understanding of carrier priorities and decision drivers to strengthen cost savings • Approaches and tools to master carrier contract evaluations • Hands-on experience to practice negotiation skills in real-world scenarios
MONDAY I SEPTEMBER 14
1:00 PM - 5:00 PM
WO R KSHO P 20 0 I ROOM : M I AM I 3
Dynamic Tariffs & Trade: What Parcel Shippers Need to Know Now
PRODUCED BY:
PRESENTER: ROBERT STEIN – BRAUMILLER CONSULTING GROUP
The international shipping landscape is shifting rapidly—from sweeping policy changes and new tariffs to court actions and evolving enforcement trends. This interactive workshop breaks down the latest developments and their real-world impact on shippers and their customers. Through case studies and hands-on scenario planning, we will explore practica strategies to future-proof supply chains and minimize tariff exposure. Whether you’re managing existing import programs or rethinking your sourcing strategy, this session delivers actionable guidance for navigating today’s volatile trade environment. IN THIS WORKSHOP, SHIPPERS WILL GAIN:
• Tools and strategies for duty mitigation • Key approaches to build more flexible, resilient supply chain planning capabilities • Practical steps to maintain import compliance amid rapidly changing regulations
MONDAY I SEPTEMBER 14
1:00 PM - 5:00 PM
WO R KSHO P 3 0 0 I ROOM : DAYTONA 1-2
The Future of Returns: From Cost Control to Intelligent Processing
PRODUCED BY:
PRESENTER: MICHAEL FOY – DHL SUPPLY CHAIN
Returns are one of the most expensive—and least optimized—areas of the supply chain, often driven by hidden costs and fragmented processes that erode margin and customer experience. In this workshop, you’ll take a comprehensive, end-to-end look at the returns lifecycle, uncovering the true cost drivers behind product returns and where inefficiencies quietly add up. We’ll explore transportation flows, disposition pathways, and the critical operational decisions that impact value recovery. Through guided discussions and interactive exercises, you’ll identify opportunities to reduce avoidable expense and streamline returns processing across your network. IN THIS WORKSHOP, SHIPPERS WILL GAIN:
• Clarity on the true cost of returns, where value is lost, and which operational and policy changes drive better customer outcomes • A practical framework to select optimal return nodes • An understanding of how AI enhances grading, routing, automation, and prediction across returns operations
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FULFILLMENT ISN'T SLOWING DOWN. IS YOUR OPERATION KEEPING UP? The gap between high-performing logistics operations and everyone else is widening. In under 10 minutes, find out exactly where you stand. Download the LOGISTICS OPERATIONS AND VISIBILITY READINESS ASSESSMENT
Then stop by Booth #100 to continue the conversation. DON’T MISS: Nathalia Paulino presenting "End-to-End Fulfillment"— Tuesday, September 15, 11:20 AM, Delivery Experience Learning Pod.
TECHNOLOGY THAT MOVES LOGISTICS FORWARD.
DIVE DEEPER WITH...
INTENSIVE, THOUGHT-PROVIKING & IN-DEPTH WORKSHOPS! MONDAY I SEPTEMBER 14
1:00 PM - 5:00 PM
WO R KSHO P 40 0 I ROOM : SANI BEL 1-2
The Digital Supply Chain: Orchestrating End-to-End Fulfillment Solutions
PRODUCED BY:
PRESENTERS: WANDA JOHNSON & JOANNE STRONG – DELOITTE
In today’s volatile, fast-moving supply chain environment, disconnected systems and siloed decision-making are no longer sustainable, making end-to-end orchestration a board-level priority for 2026 and beyond. Drawing on insights from the 2025 and newly released 2026 MHI Annual Industry Reports, we’ll explore how to navigate constant change, break down siloed decision-making, and bring together technology, data, and talent to unlock real business value. In this workshop, we’ll examine how AI, advanced analytics, and integrated operating models drive resilience, agility, and better customer outcomes—and you’ll leave with a practical framework for building a strategic roadmap, governance, and accountability.
IN THIS WORKSHOP, SHIPPERS WILL GAIN:
• A clear understanding of why orchestration is a leadership mandate—not just an IT initiative • The ability to drive enterprise value through integrated decision-making across technology, data, and talent • The leadership actions required to translate strategy into measurable, real-world results
MONDAY I SEPTEMBER 14
1:00 PM - 5:00 PM
WO R KSHO P 5 0 0 Bus will load at 1:00pm at the Convention Center Bus Loop - First Floor
Half-Day DC Tours TOUR PARTNER
McKesson Medical-Surgical
Step into the future of healthcare at McKesson Medical-Surgical’s Orlando distribution center—an exciting tour for anyone passionate about innovation and logistics. As a leader in the healthcare space since 1833, McKesson invites you behind the scenes of their cutting-edge, 575,000-square-foot facility. Discover firsthand how state-of-the-art automation and technology, like pick-to-light, auto induction, I-Pack, and OPEX Perfect Pick, ensure the precise management of over 33,000 products, delivering 99%+ order accuracy. You’ll also witness the seamless integration of all modes of transportation, including 100+ private fleet assets. Don’t miss this exclusive opportunity to see how McKesson continues to transform healthcare distribution!
TOUR PARTNER
Amazon Robotics Sortable Fulfillment Center
NOTE: This exclusive tour is available to shippers only. Participation is subject to review and approval by Amazon Supply Chain Services.
Just 20 minutes from the Gaylord Palms, experience one of Amazon’s most advanced fulfillment operations with an exclusive tour of MCO1, the company’s 855,000-square-foot Robotics Sortable Fulfillment Center. Since opening in 2018, MCO1 has combined cutting-edge robotics, intelligent automation, and a highly skilled workforce to efficiently pick, pack, and ship millions of sortable products across Amazon’s fulfillment network. Spanning 130 acres with four stories of robotic-managed storage and more than 2.3 million square feet of operational workspace, the facility serves as a critical hub in Amazon’s South Region network. You’ll trace the complete fulfillment journey—from inbound inventory to outbound shipment—and discover how robotics and automation work together to enable the speed, precision, and scale behind one of the world’s most advanced fulfillment operations.
TOUR PARTNER
Amazon’s North American Sort Center
NOTE: This exclusive tour is available to shippers only. Participation is subject to review and approval by Amazon Supply Chain Services.
Step inside the operation that keeps Amazon’s network moving with an exclusive tour of MCO5, a 360,000-square-foot sort center and a vital hub within Amazon’s North American Sort Center (NASC) middlemile network. Serving as the critical bridge between fulfillment centers and last-mile delivery stations, MCO5 receives, sorts, and routes more than 34,000 packages per hour using multiple high-speed automated systems designed to efficiently handle everything from polybags and standard boxes to oversized furniture and televisions. You’ll see advanced technologies in action, including the Crossbelt Sorter, Linear Sorter, Sort Slides, and GENI-Flex automated sorting system for oversized and non-conveyable items. Discover how one of Amazon’s most advanced sort centers helps keep packages flowing seamlessly through the middle-mile network and on schedule for final delivery.
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C O N F E R E N C E TUESDAY I SEPT 15
S E S S I O N S
9:40 AM - 10:20 AM
1 0 1 CA R R I E R 41 1 I RO O M: S U N BA LLR OOM C
The Future of Workshare: Partnership, Performance & Value EXPERIENCE LEVEL
ADVANCED
PRESENTER: SCOTT ASHBAUGH – DHL ECOMMERCE
As a long-standing advocate of the workshare model, DHL eCommerce has continually invested in its network, operations, and partnership with USPS to create greater value for shippers and support a stronger, more efficient parcel ecosystem. This session explores how that commitment strengthened service performance, expanded capabilities, and increased the value DHL eCommerce brings before the final mile. Attendees will gain insight into where DHL creates value, how parcel networks are evolving, and how strong partnerships and aligned investments drive long-term success. L EA RNING O B JECT IVE S: • How parcel networks are evolving • Why partnerships drive long-term value • The strategic role of the middle mile
2 0 1 T R A N SP ORTATON PR ICIN G STR ATEG Y I ROOM: DAYTONA 1 -2
EXPERIENCE LEVEL
INTERMEDIATE
PA NEL Women in Logistics: Leading Change in a Rapidly Evolving Landscape
MODERAT0R: WANDA JOHNSON – DELOITTE PANELISTS: SEVERINE PINCON – ESSILOR LUXOTTICA • AMRAPALI GUPTA – SIGNET JEWELERS LINA HABERLAND – GREEN MOUNTAIN TECHNOLOGY
Women leaders are shaping transportation, distribution, and fulfillment strategies at a time of rapid technology change, especially with the rise of AI and automation across the end-to-end parcel lifecycle. In this panel, women executives from the retail and logistics sectors will share how they are leading through this transformation while building resilient teams and scalable operations. Attendees will gain practical insight into driving execution, managing complexity, and leading with clarity in a fast-moving logistics environment. L EA RNING O B JECT IVE S: • Real-world perspective on how leaders are navigating carrier, technology, and network changes in today’s logistics environment • Practical approaches to building resilient teams and driving execution through operational complexity • Insights into how women are advancing and making a measurable impact across logistics leadership roles
3 0 1 M U LT I - CA RR IER DIVE R S IFICATION I RO OM: MIAMI 1 -2
EXPERIENCE LEVEL
INTERMEDIATE
Resilience by Design: Building a Multi-Regional Carrier Network PRESENTER: CHRIS CASHIN – TRANSIMPACT
Reliance on one or two national carriers leaves many shippers exposed to rate volatility, capacity constraints, and service disruptions. Most parcel networks remain reactive and fragmented, limiting their ability to adapt as market conditions shift. This session outlines how leading organizations are redesigning networks for resilience using practical AI, enabling scalable multi-regional carrier strategies without added operational burden. Real-world examples will demonstrate how to reduce cost, improve service performance, and strengthen network flexibility through smarter carrier diversification. L EA RNING O B JECT IVE S: • Identify where single-carrier dependency creates cost, service, and risk exposure across parcel networks • Apply AI-enabled approaches to scale multi-regional carrier strategies without increasing operational complexity • Evaluate how diversified carrier networks improve resilience, reduce transportation costs, and enhance service performance
4 0 1 PR ACT I CA L A I I RO O M: S A N IBEL 1-2
EXPERIENCE LEVEL
INTERMEDIATE
Why Parcel Decisions Keep Going Sideways (and How AI Helps) PRESENTERS: LORI BOYER & TYLER DIESTEL – EASYPOST
Parcel teams have more data than ever, but costly shipping decisions still happen—driven by wrong carrier choices, outdated rules, and slow reactions to constant change. Decisions pile up faster than teams can process them, even in well-run operations. This session examines where parcel decision-making breaks down and how AI and large language models can support faster, more adaptive responses without removing human control. Attendees will leave knowing what to fix, what to ignore, and where AI makes a real difference. L EA RNING O B JECT IVE S: • Identify high-impact shipping decisions where errors drive the greatest cost and service risk • Replace static rules with more adaptive decision-making suited for constantly changing parcel networks • Use AI and LLMs as decision support tools to improve speed, accuracy, and responsiveness 26
CONFERENCE PROGRAM SUBJECT TO CHANGE.
TUESDAY I SEPT 15
9:40 AM - 10:20 AM
5 0 1 D E L IVE RY EXPER IEN CE I RO O M: TA LL AHASSEE 1 -2
EXPERIENCE LEVEL
INTERMEDIATE
PA NEL Building a Customer-Forward eCommerce Parcel Network
MODERATOR: JOE WILKINSON – INTELLIGENT AUDIT PANELISTS: JULIEN CAVALLETTO – BACKCOUNTRY NITIN KUMAR – FANATICS • MARLENE CLARK – ESSILORLUXOTTICA
As pricing instability, carrier constraints, and rising customer expectations reshape parcel shipping, more directto-consumer (DTC), retail, and wholesaler brands are facing growing pressure to build eCommerce parcel networks that balance cost, flexibility, and delivery experience. In this interactive discussion, leaders from Backcountry, Fanatics, and EssilorLuxottica will share real-world lessons on diversifying their carrier networks, evaluating alternative delivery partners, and navigating the challenges of improving customer experience in a rapidly changing parcel landscape. L EARNING O B JECT IVE S: • Practical perspectives on diversifying carrier networks without the Big 3 • Balancing collaboration, leverage, and negotiation strategies with carriers • Real-world lessons on adapting carrier partnerships based on market conditions, pricing pressure, and customer expectations
6 0 1 ROB OT I CS & AUTOMATION I RO O M: MIAMI 3
More Boots to Customers, Fewer Boots on the Ground: How Ariat Doubled Productivity with Robotics CA SE
EXPERIENCE LEVEL
BASIC
STUDY
PRESENTERS: SCOTT KRAMER – INFIOS • MATTHEW HARDENBERG – ARIAT INTERNATIONAL
As distribution centers grow in size and complexity, many are hitting operational limits driven by inconsistent systems, manual processes, and labor-intensive workflows. In this real-world story, you’ll hear how Ariat turned their new 1 million-square-foot facility into a robotics-powered, worker-friendly hub. This session will dive into their transformation journey, combining mobile robotics, integrated workflows, and a unified WMS to standardize operations while doubling productivity. Attendees will leave with practical steps to plan, deploy, and scale automation in large, complex facilities. L EARNING O B JECT IVE S: • Identify operational bottlenecks in large-scale DCs that limit scalability and long-term performance • Align robotics, WMS, and workflows to streamline operations across high-SKU environments • Apply practical steps to launch and scale an automation and robotics strategy without disrupting existing operations
7 0 1 WA RE H O U S E OPTIMIZ ATION I RO O M: TALL AHASSEE 3
EXPERIENCE LEVEL
INTERMEDIATE
The Future of Warehouse Optimization: The Case for a Unified Warehouse Optimization System PRESENTER: JIM BARNES – ENVISTA
As eCommerce growth and rising customer expectations push warehouses to operate faster and more efficiently, traditional WMS, WES, and WCS platforms are struggling to keep pace. Fragmented systems often limit visibility, slow decision-making, and create inefficiencies across automation, labor, and execution. This session examines how a unified warehouse optimization system (WOS) brings these functions together through centralized, intelligent orchestration. Attendees will learn how integrating AI, analytics, labor management, and robotics enables more consistent performance at a lower cost and leave with a clear view of how to modernize their warehouse operations. L EARNING O B JECT IVE S: • Identify the limitations of traditional WMS, WES, and WCS models that create inefficiencies across warehouse operations • Evaluate how a unified WOS integrates execution, labor, automation, and analytics to improve performance and visibility • Apply centralized orchestration concepts to operate more consistently, reduce costs, and adapt to changing fulfillment demands
27
C O N F E R E N C E TUESDAY I SEPT 15
S E S S I O N S
10:30 AM - 11:10 AM
1 0 2 CA R R I E R 41 1 I RO O M: S U N BA LLR OOM C
The USPS Strategy for Growth EXPERIENCE LEVEL
INTERMEDIATE
PRESENTER: JUAN NADAL – UNITED STATES POSTAL SERVICE
The shipping landscape has evolved in recent years to meet shifting consumer demands, changing market conditions, and supply chain disruptions. In the past, where speed was the main driving force of the industry, affordability, convenience, and reliability now have to be considered as well. In this session, you will hear from Postal Leadership on the products, tools, and infrastructure the USPS is harnessing to remain competitive and grow package volume within this evolving shipping industry. L EA RNING O B JECT IVE S: • Best practices to utilize USPS Ground Advantage • The latest consumer conveniences for USPS Returns • Delivering with the USPS last-mile network
2 0 2 T R A N SP ORTATON PR ICIN G STR ATEG Y I ROOM: DAYTONA 1 -2
EXPERIENCE LEVEL
INTERMEDIATE
Taking Back Control of Parcel Spend: Forecasting Costs, Optimizing Service, and Managing Risk PRESENTER: MARK KOLDE – SIFTED
Continued parcel cost pressure—from rising surcharges and DIM/MIN penalties to “speed creep”—is steadily eroding shipper margins. Limited visibility into true cost drivers makes it difficult to forecast impact or respond before costs hit the P&L. This session outlines practical frameworks to break down where parcel costs originate, model carrier and service-level decisions, and anticipate peak and demand-driven changes. Attendees will leave with an operational playbook to forecast exposure, optimize carrier mix, and use speed as a strategic lever to control spend. L EA RNING O B JECT IVE S: • Quantify surcharge exposure to anticipate cost impact before it hits the P&L • Model carrier mix to improve flexibility and control costs • How to set service levels based on customer value to manage cost-to-serve
3 0 2 M U LT I - CA RR IER DIVE R S IFICATION I RO OM: MIAMI 1 -2
EXPERIENCE LEVEL
BASIC
What Actually Happened When Shippers Used Alternative Carriers This Year PRESENTER: BEN EMMRICH – TUSK LOGISTICS
Even with the growing need for carrier diversification, most shippers still hesitate when it comes to relying on alternative carriers—often driven by limited pilots, outdated assumptions, or anecdotal experiences. This session will present a year-in-review analysis of alternative carrier performance, using weekly shipment data from a national network. We’ll also share new survey data on how shippers perceive alternative carriers, including trust, adoption barriers, and key decision drivers. Attendees will leave with a practical way to evaluate performance, challenge assumptions, and expand alternative carrier usage with confidence. L EA RNING O B JECT IVE S: • Data-backed view of alternative carrier on-time performance and consistency • Clear perspective on where shipper concerns are justified—and where they aren’t • Practical approach to testing and scaling alternative carriers without risking customer experience
4 0 2 PR ACT I CA L A I I RO O M: S A N IBEL 1-2
Build, Buy, or Blend? Designing an AI Stack without Lock-In EXPERIENCE LEVEL
BASIC
PRESENTER: YARON HADAD – BEEHIVE SOFTWARE
As AI adoption accelerates across supply chain operations, leaders face growing pressure to make architectural decisions that balance speed, cost, and long-term flexibility. Poor choices can lead to vendor lock-in, limited scalability, and costly operational disruption. This session outlines how to evaluate AI approaches—whether building, buying, or integrating—while maintaining control over data, compliance, and system design. Attendees will gain practical frameworks and checklists to assess vendors, identify lock-in risks, and design AI-enabled workflows that scale without creating a rigid, fragile technology stack. L EA RNING O B JECT IVE S: • Clear framework for deciding when to build, buy, or integrate AI based on workflow complexity and business needs • Practical criteria for evaluating AI vendors, including scalability, portability, data ownership, and integration fit • Approaches for designing AI-enabled workflows that balance automation with human oversight for high-risk decisions
28
CONFERENCE PROGRAM SUBJECT TO CHANGE.
TUESDAY I SEPT 15
10:30 AM - 11:10 AM
5 0 2 D E L IVE RY EXPER IEN CE I RO O M: TA LL AHASSEE 1 -2
EXPERIENCE LEVEL
INTERMEDIATE
CA SE STUDY How Madison Reed Achieved a Connected Delivery Experience
PRESENTERS: ERICA BROONER – MADISON REED • MEGAN RUDOLPH – SADDLE CREEK LOGISTICS SERVICES
As order volumes and sales channels grow, many shippers struggle to manage rising complexity while meeting expectations for speed and reliability. In this real-world story, you’ll hear how Madison Reed tackled this challenge while scaling demand across multiple channels, including direct to consumers, retailers, marketplaces, and its own hair salons. This session will walk through how they optimized parcel costs while improving delivery performance through carrier diversification, rate shopping, and shared data analysis. Attendees will leave with practical strategies to build a more connected, flexible delivery ecosystem. L EARNING O B JECT IVE S: • Best practices for building a connected delivery ecosystem • Practical strategies for balancing speed, cost, and reliability in a volatile parcel environment • How to align cross-functional teams to improve transparency, communication, and execution
6 0 2 ROB OT I CS & AUTOMATION I RO O M: MI AMI 3
EXPERIENCE LEVEL
INTERMEDIATE
Preparing for the Age of Physical AI: How Robot Learning Is Reshaping Manual Labor PRESENTER: MICHAEL CHEN – YONDU AI
Leaders struggle to separate real, deployable warehouse robotics from hype as automation capabilities rapidly evolve. Many initiatives stall due to unclear use cases, weak pilot design, and a lack of data strategy to support continuous improvement. This session breaks down what is deployable today, using real examples from picking, mixed-SKU handling, and teleoperated training. Attendees will see how advances in robot learning and low-cost hardware are enabling scalable automation and leave with practical guidance to identify use cases, design effective pilots, and build systems that improve over time. L EARNING O B JECT IVE S: • Clear criteria for identifying automation candidates based on task variability, data availability, and failure tolerance • How to structure automation around modular hardware and shared learning models instead of fixed, single-vendor systems • Practical methods for designing pilots that capture data early and enable continuous robot learning after deployment
7 0 2 WA RE H O U S E OPTIMIZ ATION I RO O M: TALL AHASSEE 3
AI in the Warehouse: Smarter Slotting for Real Operational Gains CA SE
EXPERIENCE LEVEL
INTERMEDIATE
STUDY
PRESENTERS: DOUGLAS SMITH – ORIENTAL TRADING COMPANY • KEITH SWIEDNICKI – KSI INC
Traditional warehouse slotting remains static and labor-intensive, limiting throughput, increasing travel time, and creating congestion on the floor. This session outlines an operations-first approach to slotting, using AI tools to optimize inventory placement and flow based on real-time data such as pick history, SKU affinity, and congestion patterns. In this real-world story, you’ll hear how Oriental Trading used AI-enabled slotting to drive measurable performance gains while applying KPI tracking and validation methods to ensure recommendations translate into cost savings for the business. L EARNING O B JECT IVE S: • How to identify the operational data required to support effective AI-driven slotting decisions • Ways to validate AI recommendations against real-world constraints like safety, equipment, and workflows • Low-disruption roadmap for introducing AI-enabled slotting into daily warehouse operations
1 : 1 MEETINGS ZONE! (located in back of the Florida Exhibit Hall) TUESDAY, SEPTEMBER 15: 2:30PM – 7:00PM & WEDNESDAY, SEPTEMBER 16: 11:00AM - 2:00PM
Make connections that matter in our new 1:1 Meetings Zone. Use the mobile app to connect with fellow attendees, schedule a meeting, and book one of the available tables for a dedicated face-to-face conversation. Whether you’re talking opportunities, swapping ideas, or simply expanding your network, this is your space to get down to business. Think of it as your FastPass to better connections!
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C O N F E R E N C E TUESDAY I SEPT 15
S E S S I O N S
11:20 AM - 12:00 PM
1 0 3 CA R R I E R 41 11 I RO O M: S U N BA LLR OOM C
EXPERIENCE LEVEL
INTERMEDIATE
A New Parcel Carrier Landscape & the Changing Role of the Transportation Leader PRESENTER: MIKE BROWN – ONTRAC
The parcel market is becoming more fragmented and fluid, with shifting carrier share, alternative carrier growth, and new models, like 4PL and resellers, reshaping how shippers design their networks. While options are expanding, so is complexity—introducing new layers of cost, opacity, and operational challenges. This session examines the evolving carrier landscape from the perspective of a leading alternative carrier, unpacking how changing shipment economics and network dynamics are redefining carrier fit. Attendees will leave with a clearer view of how to navigate diversification, complexity, and cost in today’s parcel environment. L EA RNING O B JECT IVE S: • How carrier fragmentation, shifting zone mix, and changing carrier fit are reshaping parcel network design and cost structures • Insight into the gap between diversification strategies and real-world execution across today’s carrier landscape • Practical perspectives on balancing cost, service, and flexibility in a parcel market that no longer behaves the way it did even two years ago
2 0 3 T R A N SP ORTATON PR ICIN G STR ATEG Y I ROOM: DAYTONA 1 -2
EXPERIENCE LEVEL
INTERMEDIATE
Parcel P&L: Where Margin Slips Away While You’re Shipping PRESENTER: AHMED EL-ALFY – GN TEQ
In eCommerce logistics, margins rarely disappear in a single failure. Rather, it leaks through surcharges, mis-rated parcels, delayed invoices, and manual reconciliation. By the time finance sees the true parcel P&L, pricing decisions are already locked in. This session examines why margin visibility arrives too late and how operational complexity obscures leakage across accounts receivable and payable. Attendees will learn how to shift from reactive reconciliation to real-time parcel-level financial control and leave with a clear view of how earlier insight changes decisions, not just reporting. L EA RNING O B JECT IVE S: • An understanding of where parcel margin breaks down and why visibility often comes too late to act • How manual reconciliation drives cost and limits finance’s ability to intervene earlier • Why real-time parcel-level P&L changes decision-making, not just reporting speed
3 0 3 M U LT I - CA RR IER DIVE R S IFICATION I RO OM: MIAMI 1 -2
Beyond Diversification: How Nordstrom Designed a Parcel Carrier Mix That Avoids Risk and Market Volatility CA SE
EXPERIENCE LEVEL
INTERMEDIATE
STUDY
PRESENTERS: KEVIN BREEDLOVE & PARKER BUSHAW – NORDSTROM • HANNAH TESTANI – INTELLIGENT AUDIT
Many shippers believe they’ve diversified but still rely heavily on a single national carrier, leaving them exposed as carriers shift from share to yield. Pricing power, surcharges, and controls tend to hit hardest where dependence is highest, revealing the limits of traditional diversification strategies. In this real-world story, you’ll hear how Nordstrom designed a parcel carrier portfolio that balances customer expectations, carrier incentives, and risk and cost exposure. Attendees will leave with a clear framework to evaluate and rebalance their carrier strategy for long-term performance. L EA RNING O B JECT IVE S: • Approaches for setting carrier volume and spend caps to reduce dependency and strengthen negotiation leverage • How to assign parcel volume based on shipment economics like zone, weight, and service level • An analysis of current performance and coverage data for regional and alternative carriers
4 0 3 PR ACT I CA L A I I RO O M: S A N IBEL 1-2
EXPERIENCE LEVEL
ADVANCED
Beyond BI: Modeling and Simulation Applications for Parcel Data in the AI Age PRESENTER: MICHAEL FALLS – REVEEL
Traditional business intelligence tools report on what happened but fall short when it comes to modeling what will happen. Without the ability to re-rate shipments at the package level across carrier scenarios, network changes, and surcharge structures, shippers are left making reactive decisions. This session will explore how modern modeling and simulation tools enable a shift from reporting to decision intelligence. Attendees will learn how to test carrier proposals, model volume shifts, quantify GRI and surcharge impacts, and detect rating errors, leaving with a clear framework to build the data foundation for an AI-driven parcel strategy. L EA RNING O B JECT IVE S: • Why traditional BI tools fall short for parcel modeling and scenario simulation • How to model carrier proposals, volume shifts, GRIs, and surcharge impacts at the package level • Insights into how AI-powered simulation enables proactive parcel strategy instead of reactive reporting
30
CONFERENCE PROGRAM SUBJECT TO CHANGE.
TUESDAY I SEPT 15
11:20 AM - 12:00 PM
5 0 3 D E L IVE RY EXPER IEN CE I RO O M: TA LL AHASSEE 1 -2
EXPERIENCE LEVEL
INTERMEDIATE
End-to-End Fulfillment: Integrating Warehouse, Shipping & Returns to Increase Customer Loyalty PRESENTER: NATHALIA PAULINO – US CLARO
Customer loyalty is shaped long after checkout through accurate fulfillment, reliable delivery visibility, fast exception response, and simple returns. This session explores how parcel and eCommerce teams can better connect warehouse, shipping, carrier, customer service, and returns workflows using integrated systems, automation, data visibility, and operational intelligence. Attendees will learn practical ways to reduce friction, improve delivery experience, and protect margins while meeting rising customer expectations. L EARNING O B JECT IVE S: • How connected fulfillment workflows improve customer loyalty • Where automation and data visibility reduce delays, exceptions, and manual follow-up • What integration and support foundations are needed to scale fulfillment while protecting margin and customer trust
6 0 3 ROB OT I CS & AUTOMATION I RO O M: MI AMI 3
EXPERIENCE LEVEL
ADVANCED
The Autonomous Warehouse: Moving Beyond Basic Integration to Master Operational Flow PRESENTER: ERHAN MUSAOGLU – LOGIWA
The autonomous era is closer than we think, but as robotics becomes more accessible, the real challenge now is orchestrating machines and people to operate as a unified system. This session presents a practical roadmap to “hyper-orchestration,” redefining the WMS as an active decision engine that directs work across people and robots. Through real examples like predictive staging, dynamic re-sequencing during disruptions, and packaging feedback loops tied to returns, attendees will see how to enable coordinated, real-time decisioning across the entire facility. L EARNING O B JECT IVE S: • Clear roadmap for building an AI orchestration layer that enables real-time, autonomous decision-making • How to evolve the WMS from passive reporting tools into active, AI-driven decision engines • Implementing API-first architectures that connect systems, close data gaps, and enable hyper-orchestrated operations
7 0 3 WA RE H O U S E OPTIMIZ ATION I RO O M: TALL AHASSEE 3
EXPERIENCE LEVEL
INTERMEDIATE
Less Air, Less Damage, Less Cost: Using NMFC Modernization to Improve Packaging Performance PRESENTERS: KEITH PETERSON & JIM BISHA – NMFTA
As the industry moves beyond sustainability claims, poor packaging design and inaccurate data are quietly driving cost, waste, and shipment issues. This session outlines how packaging discipline can drive real environmental and financial results. We’ll show you how to use packaging as a lever for cost savings by aligning package design with accurate dimensional weight and modernized NMFC standards for freight shipping. Attendees will leave with practical steps and tools to right-size packaging, reduce damage and rework,and ship more efficiently and sustainably. L EARNING O B JECT IVE S: • How aligning packaging and shipment data with modernized classification reduces billing disputes, rework, and shipment exceptions • Practical steps to improve dimension, weight, and packaging accuracy across operations • Tools and resources available to stay up to date on evolving standards and improve shipment data quality
Finding cures. Saving children.
$1,000 and Help Us Donate to St. Jude Children’s Research Hospital! We are pleased to once again help support St. Jude Children’s Research Hospital. For every Bingo Card stamp you collect from our exhibitors, we will donate $1 to the St. Jude Children’s Research Hospital. Plus, you can also win $1,000—so, let’s get stamping! You must be present in the Exhibit Hall on Wednesday, September 16 to win (see Bingo Card on-site for details).
31
C O N F E R E N C E TUESDAY I SEPT 15
S E S S I O N S
12:10 PM - 12:50 PM
1 0 4 CA R R I E R 41 11 I RO O M: S U N BA LLR OOM C
Regional Carriers: The New Power Players in Parcel Delivery PA NEL
EXPERIENCE LEVEL
ADVANCED
MODERATOR: AMINE KHECHFÉ – ENDICIA/AUCTANE PANELISTS: ADAM BRYANT – JITSU • JENNIFER O’SHAUGNESSY – GLS US • VINCENT DAMATO – GOFO
As national carriers shift focus toward profitability through surcharges, rate increases, and volume controls, retailers are rethinking how they design their delivery networks. Rising consumer expectations and post-COVID network changes have accelerated the adoption of alternative carriers, particularly regional providers. This panel brings together regional carrier leaders to share how they fit within today’s logistics ecosystem, where they differentiate, and how retailers are using them to improve agility and service. Attendees will leave with a clearer view of where regional carriers add value and how to incorporate them into a broader carrier strategy. L EA RNING O B JECT IVE S: • Updated look at today’s carrier marketplace and the evolving role of regional carriers in delivery and logistics networks • Key differences and advantages of regional carriers compared to national providers • How retailers are using regional and alternative carriers to improve agility, reduce risk, and enhance service
2 0 4 T R A N SP ORTATON PR ICIN G STR ATEG Y I ROOM: DAYTONA 1 -2
Decision Intelligence in Action: 3PL & Shipper Perspectives on Shipping Cost Reduction Strategies PA NEL
EXPERIENCE LEVEL
INTERMEDIATE
MODERATOR: BOB MALLEY – SENDFLEX PANELISTS: JAMES MALLEY – PACCURATE • VICTOR JENSCH – ENNIS FABRICS • JUDE PLANTE – BARRETT DISTRIBUTION
Surcharges, ever-increasing carrier rates, and rising parcel complexity are making transportation cost control harder than ever. In this interactive discussion, operations executives across B2B and B2C sectors will share how they used decisioning technology to control their costs and protect margins. The conversation will highlight real-world cost-saving opportunities across the entire fulfillment lifecycle—from shopping carts and order allocation to packing, fulfillment, and shipping. Attendees will leave with practical insights into where automation delivers the greatest financial impact. L EA RNING O B JECT IVE S: • How decision intelligence improves cost control across cartonization, routing, and fulfillment workflows • Practical ways to use granular rate markups and decision rules to protect margins and improve cost recovery • Best practices for applying no-code routing and cartonization rules to increase agility and refine automated decision-making
3 0 4 M U LT I - CA RR IER DIVE R S IFICATION I RO OM: MIAMI 1 -2
EXPERIENCE LEVEL
BASIC
Best Practices for Optimizing a Diversified Parcel Network with Modern Tech PRESENTER: MIKE BATOR – LOOP
As shippers expand their carrier mix, each new partner adds complexity, introducing inconsistent data, hidden costs, and potential service disruptions. This session outlines how to manage the “diversification puzzle” using the right metrics, modeling strategies, and technology. Attendees will learn how to navigate complex carrier agreements, account for market volatility, and use real-time data to maintain performance. You’ll leave with a clear blueprint for building a flexible, resilient delivery network that scales without sacrificing cost or service. L EA RNING O B JECT IVE S: • Practical strategies for managing carrier diversification without introducing hidden costs or service disruptions • How to use real-time data and modeling to navigate carrier agreements and market volatility • A clear blueprint for using technology to build a delivery network positioned for long-term, scalable success
4 0 4 PR ACT I CA L A I I RO O M: S A N IBEL 1-2
EXPERIENCE LEVEL
BASIC
Agentic AI in Logistics: Profit Maximization, Re-routing & Responding to Disruptions PRESENTER: RICHARD SAVOIE – ADIONA
Logistics technology remains fragmented, and common events like rerouting and exceptions are still handled manually, slowing response and limiting accuracy. As margins tighten, teams need smarter, automated decisioning. This session introduces agentic AI in a logistics context, showing how it enables real-time actions across last-mile operations. Attendees will see practical use cases, from revenue-based rerouting to autonomous load balancing, L EA RNING O B JECT IVE S: • Practical understanding of agentic AI and its role in logistics and last-mile decisioning • Real-world use cases for automatic rerouting, load balancing, and disruption response • How to think outside the box to apply agentic AI within existing operations
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CONFERENCE PROGRAM SUBJECT TO CHANGE.
TUESDAY I SEPT 15
12:10 PM - 12:50 PM
5 0 4 D E L IVE RY EXPER IEN CE I RO O M: TA LL AHASSEE 1 -2
Beating the Rate Hikes: How a Dynamic Parcel Program at AS Beauty Group Protects CPG Margins CA SE
EXPERIENCE LEVEL
INTERMEDIATE
STUDY
PRESENTERS: JOE ZOROVICH – AS BEAUTY • PETER HUNNEWELL – QUICKBOX FULFILLMENT
Carrier rate hikes, inflation, and rising labor costs are squeezing consumer packaged goods (CPG) margins, leaving many brands overexposed to DIM, zones, and carrier dependence. In this real-world story, you’ll hear how AS Beauty partnered with a 3PL to implement a dynamic, diversified parcel strategy that delivered $500K in shipping savings. This session outlines how they identified cost drivers, adapted to rate changes, and improved performance without sacrificing delivery experience. Attendees will leave with practical ways to reduce parcel spend and optimize customer experience. L EARNING O B JECT IVE S: • How to diagnose where parcel costs originate across DIM, zones, carrier mix, and packaging decisions • Practical approaches for building a dynamic, multi-carrier strategy that adapts to rate changes and demand shifts • Ways to unlock parcel savings that can be reinvested into growth initiatives like marketing and customer acquisition
6 0 4 ROB OT I CS & AUTOMATION I RO O M: MI AMI 3
EXPERIENCE LEVEL
INTERMEDIATE
The Next Leap in Parcel Performance Is Not Automation: It’s Orchestration PRESENTERS: TYLER MARSHALL & EMMANUEL LANGLOIS – ONOMATIC
As automation adoption accelerates, many parcel operations struggle to implement robotics in a way that reduces risk and supports continuous improvement. In this session, you’ll explore how real-time orchestration enables faster, more flexible operations by coordinating workflows across systems and automation. Through real retail examples, including shifts from order to batch picking, attendees will see how orchestration—not just more automation—drives the next leap in warehouse performance. L EARNING O B JECT IVE S: • An understanding of how orchestration platforms coordinate systems and automation to improve speed, reliability, and flexibility • Practical ways to adopt automation in a way that reduces risk and supports continuous improvement • Why building vendor-agnostic architectures will enable future-ready parcel operations
7 0 4 WA RE H O U S E OPTIMIZ ATION I RO O M: TALL AHASSEE 3
EXPERIENCE LEVEL
INTERMEDIATE
CA SE STUDY Flexing for the Surge: Using Outsourced Labor to Triple Throughput without Tripling Headcount
PRESENTER: DERIK MILLER – JUST INGREDIENTS
Scaling warehouse labor during peak demand often forces tradeoffs between cost, speed, and accuracy. In this real-world story, you’ll hear how Just Ingredients scaled its 20,000-square-foot eCommerce operation to nearly triple throughput while maintaining 99% order accuracy, meeting SLAs, and controlling labor costs—all without expanding the warehouse footprint. This session will break down a hybrid workforce strategy that combined a core operations team with in-house-trained temporary staff to scale labor quickly while maintaining control, culture, and cost discipline. L EARNING O B JECT IVE S: • Clear model for structuring a hybrid workforce that scales output without adding footprint or excessive labor cost • Practical criteria for deciding when to insource versus outsource temporary labor • Approaches for building modular training, throughput-based labor planning, and real-time performance monitoring during rapid demand spikes
HAVE YOU DOWNLOADED THE PARCEL FORUM ’26 MOBILE APP? SCAN THIS QR CODE OR SEARCH FOR PARCEL FORUM INSIDER IN THE APPLE APP STORE OR IN THE GOOGLE PLAY STORE.
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C O N F E R E N C E WEDNESDAY I SEPT 16
S E S S I O N S
8:50 AM - 9:30 AM
1 0 5 2027 R AT E IMPACT I RO O M: S U N BA LLR OOM C
How to Predict & Analyze 2027 Carrier Rates EXPERIENCE LEVEL
ADVANCED
PRESENTER: BERKLEY STAFFORD – TRANSIMPACT
The parcel market is evolving faster than traditional rate strategies can keep up with. As the carrier landscape becomes increasingly fragmented, regional carriers gain influence, and AI transforms pricing analysis, the assumptions that once guided contract negotiations and rate forecasting are quickly becoming outdated. This session will examine the forces reshaping parcel pricing, explore how carriers are rethinking rate strategies in a changing competitive environment, and provide practical insights for building a modern rate prediction framework that helps shippers make smarter pricing decisions and negotiate more effectively. L EA RNING O B JECT IVE S: • The key market forces shaping the 2027 General Rate Increase and their impact for pricing and carrier negotiations • How carrier fragmentation, regional carrier growth, and AI are reshaping parcel pricing strategies and rate analysis • Developing a modern rate prediction framework to improve forecasting accuracy, anticipate pricing changes, and strengthen carrier negotiations
2 0 5 DATA & VI SI BILITY I RO O M: DAYTON A 1-2
EXPERIENCE LEVEL
INTERMEDIATE
PA NEL Managing Cost, Service, and CX Across Carriers: A Unified Parcel Visibility Approach
MODERATOR: ROBYN MEYER – TRANSPORTATION INSIGHT PANELISTS: NICK TAUER – BROOKS RUNNING MARGIE MEDINA – GOODR • PRESTON THOMPSON – PARCEL PERFORM
As shippers expand to multiple carriers, many struggle to manage cost, service, and customer experience as one cohesive network. Fragmented visibility leads to missed savings, inconsistent delivery, and reactive decisions. In this interactive discussion, you’ll hear how Brooks Running and goodr use unified parcel visibility to optimize routing, contracts, and post-purchase experience across a diversified network. Attendees will leave with practical ways to manage carriers as a single, optimized system and align data and decisions for consistent performance. LEARNING O B JECT IVE S: • How to use real performance data to optimize carrier contracts and network design • Best practices to implement a single cross-carrier visibility layer for audits, performance, and customer experience tracking • How to align routing decisions with your promised delivery date instead of carrier SLAs or lowest cost
3 0 5 G LOB A L SH IPPIN G STR ATEG IES I RO O M: MIAMI 1 -2
Building Resilient Last-Mile Networks in a Volatile Global Supply Chain RO UNDTA BLE
EXPERIENCE LEVEL
ADVANCED
PRESENTER: TESSA TURNER – BLOQ.IT
Most logistics networks weren’t built for today’s level of disruption, forcing leaders to rethink their last mile and fulfillment strategies. In this interactive roundtable discussion, you’ll hear how fellow shippers are redesigning networks to navigate cross-border uncertainty and tariffs, evaluate carrier portfolios ahead of disruption, and stress-test last-mile performance under peak conditions. This session will share practical frameworks for evaluating tradeoffs between cost, service, and risk while building modern network infrastructures that hold up through disruption. Attendees will leave with tools to build more resilient, scalable logistics networks. LEA RNING O B JECT IVE S: • How to build a resilience scorecard to evaluate carriers, suppliers, and sites before peak and disruption • Practical framework for separating cost efficiency from service reliability in last-mile network design • Cross-border risk playbook covering tariffs, routing decisions, and contingency planning
4 0 5 M A ST E R I N G R E TU R N S I RO O M: S A N IBEL 1 -2
EXPERIENCE LEVEL
INTERMEDIATE
Effortless Returns: The Future of Reverse Logistics with USPS PRESENTER: ROBERT DIXON – UNITED STATES POSTAL SERVICE
As return volumes grow and customer expectations rise, making returns easier and more convenient has become a critical focus for retailers and logistics providers. In this session, you’ll get an inside look at how the United States Postal Service is expanding its Returns Network, including the strategies and technologies enabling self-service returns, site expansion, and ongoing service innovation. Attendees will leave with practical insights into new innovations, like box-free and label-free returns, that can streamline returns operations. LEA RNING O B JECT IVE S: • How self-service returns improve convenience and reduce operational friction • New returns capabilities, like QR-based label printing and packaging innovations at drop-off, to improve accessibility for everyone • Building a scalable self-service returns strategy by leveraging the USPS Returns Network
34
CONFERENCE PROGRAM SUBJECT TO CHANGE.
WEDNESDAY I SEPT 16
8:50 AM - 9:30 AM
5 0 5 3 PL OUTSOU R CIN G I RO O M: TA LL A H A SSEE 1 -2
EXPERIENCE LEVEL
INTERMEDIATE
The Wrong 3PL Can’t Be Fixed with Better Shipping Rates: What Shippers Need to Know Before Selecting a 3PL PRESENTER: WILLIAM CARLIN – RACKLIFY
Most parcel and fulfillment problems aren’t carrier or rate issues. Instead, they’re fit issues created before a 3PL is ever selected. Brands often switch providers without clearly defining their needs, while 3PLs position themselves too broadly, leading to misalignment and churn. This session highlights why brands must clearly understand their products, order profiles, and operational needs before selecting a 3PL to ensure stronger alignment and better outcomes. Attendees will leave with a practical approach to defining requirements, evaluating fit, and building partnerships that perform in the real world. L EARNING O B JECT IVE S: • Clear framework for defining fulfillment needs before selecting or switching a 3PL • Why strong 3PL positioning and specialization lead to better-fit partnerships • Key indicators of misalignment and how to avoid costly onboarding and relationship failures
6 0 5 D C AUTO MATION I RO O M: MIA MI 3
EXPERIENCE LEVEL
BASIC
Don’t F* Automation Up: A Beginner’s Guide to Hybrid Automation for Small-to-Mid Ops PRESENTER: EVAN WALKER – ENGINEERING INNOVATION
Small-to-mid parcel operations often struggle to determine when automation makes sense, with decisions too often driven by volume alone. In reality, operational complexity—not just scale—drives success or failure. In this session, we’ll outline how smaller facilities can assess readiness, define complexity, and implement automation solutions without overbuilding or unnecessary cost. Using real examples, attendees will see how hybrid approaches improve throughput and accuracy and leave with a practical path to scale automation sustainably. L EARNING O B JECT IVE S: • Simple checklist to determine if your facility is ready for automation • Clear method for evaluating complexity versus volume to identify true bottlenecks and errors • Phased hybrid automation roadmap with realistic first steps that scale over time
7 0 5 F I N A L M I LE TECH I RO O M: TA LL A H A S SEE 3
EXPERIENCE LEVEL
BASIC
Speed, Flexibility & Intelligent Automation: The New Last-Mile Advantage PRESENTER: VINCENT DAMATO – GOFO
As delivery expectations rise, the last mile is shifting from a cost center to a strategic differentiator. Next-generation last-mile networks are increasingly designed around speed, flexibility, and real-time decisioning, supported by modular network structures and data-driven automation. This session examines how these capabilities translate into operational performance and shipper advantage. Attendees will leave with a clear view of how modern lastmile strategies improve cost, service reliability, and customer experience. L EARNING O B JECT IVE S: • How speed functions as a strategic capability beyond transit time • The evolution of last-mile networks toward flexible, modular designs that support faster scaling and localized efficiency • Using intelligent automation to improve routing, visibility, and overall performance
Finding cures. Saving children.
$1,000 and Help Us Donate to St. Jude Children’s Research Hospital! We are pleased to once again help support St. Jude Children’s Research Hospital. For every Bingo Card stamp you collect from our exhibitors, we will donate $1 to the St. Jude Children’s Research Hospital. Plus, you can also win $1,000—so, let’s get stamping! You must be present in the Exhibit Hall on Wednesday, September 16 to win (see Bingo Card on-site for details).
35
C O N F E R E N C E WEDNESDAY I SEPT 16
S E S S I O N S
9:40 AM - 10:20 AM
1 0 6 2027 R AT E IMPACT I RO O M: S U N BA LLR OOM C P OWER EXPERIENCE LEVEL
ADVANCED
SESSI ON
How to Negotiate 2027 Carrier Contracts (Part 1)
PRESENTERS: MATT SUMOWSKI & PAUL YAUSSY – LOOP
With 2027 carrier rates taking shape and continued pressure from GRI increases, accessorial expansion, and tighter service commitments, the window to negotiate from a position of strength is narrowing. In this session, we’ll break down how shippers can build real leverage using historical contract and performance data. Attendees will learn how to pinpoint cost drivers, identify service gaps, and assess realistic alternatives—replacing gut-feel negotiating with a disciplined, data-backed approach that delivers stronger contract outcomes in 2027. NOTE: This is a continuous Power Session with no break. Entry after the session begins is not permitted.
L EA RNING O B JECT IVE S: • Clear understanding of the services, zones, and accessorials that drive up cost and where to focus negotiation efforts • How to measure performance gaps, delivery variance, and reliability trends • Evaluating carrier diversification honestly based on operational feasibility, volume flexibility, and financial modeling
2 0 6 DATA & VI S IBILITY I RO O M: DAYTON A 1-2
EXPERIENCE LEVEL
INTERMEDIATE
PA NEL Parcel Scorecards Unleashed: Data-Driven Decisions for Maximum Impact
MODERATOR: JASON SMITH – U.S. BANK PANELISTS: DOUG CANTRIEL – FORD MOTOR COMPANY • JENNIFER BULLOCK – COMMSCOPE
As the parcel shipping landscape grows more complex, many organizations struggle to turn abundant data into actionable insight, leading to missed savings, inefficient negotiations, and fragmented strategies. When designed with intent, scorecards can become the backbone of effective parcel management. Through real-world stories from Ford Motor Company and leading telecommunications company CommScope, you’ll see how leading organizations build scorecards that connect procurement, operations, and finance to turn data into clear decisions. Attendees will learn how to identify meaningful metrics, spot costly trends, and use scorecards to drive savings, accountability, and stronger carrier negotiations. L EA RNING O B JECT IVE S: • Best practices for designing scorecards that align procurement, operations, and finance around shared goals • How to identify cost drivers, service gaps, and high-impact trends from parcel data • Using standardized reporting to improve parcel performance and strengthen carrier negotiations
3 0 6 G LOB A L SH IPPIN G STR ATEG IES I RO O M: MIAMI 1 -2
EXPERIENCE LEVEL
BASIC
Beyond the Doorstep: Diversifying Delivery to Capture the Modern Consumer PRESENTERS: JACQUELINE JENNINGS – PUROLATOR • JUSTIN RYDER – PARCEL PENDING
Today’s consumers expect delivery options that fit their lives. As cross-border eCommerce volumes rise, retailers and carriers are expanding beyond traditional home delivery to offer pickup locations, parcel lockers, and more flexible fulfilment options. In this session, we’ll explore how delivery choice can improve conversion, enhance the customer experience, reduce costs, and simplify returns. We’ll discuss practical strategies for building a delivery ecosystem that supports both customer expectations and business growth. L EA RNING O B JECT IVE S: • Understand how delivery choice influences cross-border purchasing decisions • How home delivery, parcel lockers, and pickup/drop-off locations can reduce cart abandonment and enhance the customer experience • Explore strategies to lower operational costs through a diversified delivery network
4 0 6 M A ST E R I N G R ETU R N S I RO O M: S A N IBE L 1 -2
EXPERIENCE LEVEL
INTERMEDIATE
Returns Are the New Cost Center and a Core KPI: Managing Reverse Parcel Volume and Risk PRESENTER: AMRITA BHASIN – SOTIRA
Returns continue to drive increased parcel volume and cost for high-volume eCommerce and omnichannel retailers. Yet, most of these networks are still designed for outbound flow, creating inefficiencies in disposition, reprocessing, and post-purchase operations. This session will outline how to design post-purchase returns operations that scale, using examples to show how to streamline returns, improve tracking, and build a clear business case for returns. Learn how to map return flows, align teams, and apply data-driven rules to improve speed, control, and predictability. L EA RNING O B JECT IVE S: • Mapping return flows and assigning ownership across routing, inspection, and disposition • Key metrics and KPIs to track returns performance, including cycle time, cost per return, and recovery rate • Steps to standardize disposition rules to reduce reprocessing, improve recovery, and control costs 36
CONFERENCE PROGRAM SUBJECT TO CHANGE.
WEDNESDAY I SEPT 16
9:40 AM - 10:20 AM
5 0 6 3 PL OUTSOU R CIN G I RO O M: TA LL A H A SSEE 1 -2 PA NEL EXPERIENCE LEVEL
INTERMEDIATE
One Network for Every Leg of Your Supply Chain
SPEAKERS TO BE ANNOUNCED – AMAZON SUPPLY CHAIN SERVICES
Supply chain volatility is real—but today’s logistics leaders don’t have to choose between speed, cost, and reliability. This panel challenges the idea that these tradeoffs are unavoidable, exploring how connected middle-mile freight, fulfillment, last-mile delivery, and air cargo work together as one integrated network. From smart trailer sensors that predict maintenance needs to machine learning that automatically redirects freight during disruptions, leaders from Amazon Supply Chain Services will share real-world examples of how these connected technologies create greater visibility, resilience, and customer experience across the end-to-end supply chain. L EARNING O B JECT IVE S: • Practical understanding of how integrated middle-mile, fulfillment, last-mile, and air cargo networks reduce handoffs and improve end-to-end visibility from origin to doorstep • Real-world examples of how predictive technology and AI optimize capacity, respond to disruptions, and improve delivery • Strategies for balancing speed, cost, flexibility, and reliability without compromising customer experience
6 0 6 D C AUTO MATION I RO O M: MIA MI 3
EXPERIENCE LEVEL
INTERMEDIATE
Automating the Last 100 in Your DC: Saving Money and Improving Throughput in Your Post-Pick Operation PRESENTER: SCOTT EGGENBERGER – ETI MATERIAL HANDLING INTEGRATORS
Post-pick operations, including packing, sortation, and outbound prep, are often manual, fragmented, and a major source of cost. This session will walk through a structured process for automating post-pick operations, using detailed financial analysis to evaluate solutions and identify where automation drives the most value. Drawing on concepts like pick-to-tote vs. pick-to-ship, attendees will learn how different designs impact cost, labor, and flow. Attendees will leave with a practical approach to identifying opportunities, evaluating solutions, and building a clear ROI case. L EARNING O B JECT IVE S: • Identifying post-pick inefficiencies across packing, sortation, and outbound workflows • Operational and financial benefits of automating workflows, including reduced labor, improved accuracy, and lower downstream handling costs • Practical approach to modeling ROI and evaluating automation without overcomplicating the process
7 0 6 F I N A L M I LE TECH I RO O M: TA LL A H A S SEE 3
EXPERIENCE LEVEL
INTERMEDIATE
CA SE STUDY Delivering on Your Brand Promise: How Better Delivery Drives Loyalty, Trust & Growth
PRESENTER: ITAMAR ZUR – VEHO
For eCommerce shippers, delivery is an extension of the brand, and it is often where the brand promise gets tested. Even a great product experience can be undone by a late package, unclear communication, or a customer left wondering what happens next. In this session, Veho CEO Itamar Zur will lead a conversation with a leading shipper on how brands are rethinking parcel delivery as a driver of loyalty, trust, and growth through better service, visibility, and cost efficiency. L EARNING O B JECT IVE S: • How delivery choices impact customer trust, loyalty, and repeat purchase • What supply chain leaders should measure beyond cost and on-time delivery • How shippers can improve delivery performance while keeping costs and complexity under control
1 : 1 MEETINGS ZONE! (located in back of the Florida Exhibit Hall) TUESDAY, SEPTEMBER 15: 2:30PM – 7:00PM & WEDNESDAY, SEPTEMBER 16: 11:00AM - 2:00PM
Make connections that matter in our new 1:1 Meetings Zone. Use the mobile app to connect with fellow attendees, schedule a meeting, and book one of the available tables for a dedicated face-to-face conversation. Whether you’re talking opportunities, swapping ideas, or simply expanding your network, this is your space to get down to business. Think of it as your FastPass to better connections!
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C O N F E R E N C E WEDNESDAY I SEPT 16
S E S S I O N S
10:30 AM - 11:10 AM
1 0 7 2027 R AT E IMPACT I RO O M: S U N BA LLR OOM C P OWER
SESSI ON
How to Negotiate 2027 Carrier Contracts (Part 2)
PRESENTERS: MATT SUMOWSKI & PAUL YAUSSY – LOOP EXPERIENCE LEVEL
ADVANCED
With 2027 carrier rates taking shape and continued pressure from GRI increases, accessorial expansion, and tighter service commitments, the window to negotiate from a position of strength is narrowing. In this session, we’ll break down how shippers can build real leverage using historical contract and performance data. Attendees will learn how to pinpoint cost drivers, identify service gaps, and assess realistic alternatives—replacing gut-feel negotiating with a disciplined, data-backed approach that delivers stronger contract outcomes in 2027. NOTE: This is a continuous Power Session with no break. Registration for Part 1 is required to attend Part 2. L EA RNING O B JECT IVE S: • Clear understanding of the services, zones, and accessorials that drive up cost and where to focus negotiation efforts • How to measure performance gaps, delivery variance, and reliability trends • Evaluating carrier diversification honestly based on operational feasibility, volume flexibility, and financial modeling
2 0 7 DATA & VI S IBILITY I RO O M: DAYTON A 1-2
EXPERIENCE LEVEL
BASIC
2026 U.S. Parcel Market Outlook: Rising Costs, Market Pressure & Strategic Imperatives for High-Volume Shippers PRESENTER: MIKE ERICKSON – AFMS
The U.S. parcel market continues to expand. Yet, rising accessorials, aggressive GRI strategies, and shifting network economics are driving unprecedented cost pressure for high-volume shippers. This session examines how structural pricing changes, alternative delivery networks, and evolving carrier competition are reshaping parcel economics beyond base rates. Using aggregated shipment data and multi-shipper benchmarks, we’ll outline practical strategies to manage complexity, strengthen negotiating leverage, and protect margins. L EA RNING O B JECT IVE S: • Assess how accessorials, surcharges, and GRIs impact total parcel cost beyond base rates using benchmark data • Evaluate alternative carrier networks and shipper-built models to balance cost, service, and operational complexity • How to strengthen contract flexibility by aligning cost modeling, auditing practices, and cross-functional input to optimize parcel spend
3 0 7 G LOB A L SH IPPIN G STR ATEG IES I RO O M: MIAMI 1 -2
EXPERIENCE LEVEL
ADVANCED
AI in Cross-Border Commerce: Driving Pricing Precision, Automated DDP & Compliance Intelligence PRESENTERS: CALLI GRACE – FLAVORCLOUD • SHAWN COMPTON – DCL LOGISTICS
With nearly 40% of customer orders now crossing borders and de minimis thresholds being eliminated, global commerce complexity is rising. As a result, shippers are rethinking their compliance, pricing, and margin strategies. This session will explore how AI is being applied across the commerce lifecycle to navigate regulatory complexity and international demand, and identify international markets where revenue is being left on the table. Attendees will see how tools like Pricing Intelligence, compliance scoring, and automated customs clearance drive measurable growth, revenue, and margin outcomes. L EA RNING O B JECT IVE S: • Practical approach to localized market pricing to eliminate surprise fees and increase international conversion rates with Commerce Intelligence • How to use compliance scoring and accurate product classification to reduce customs delays and avoid fines • Real-world examples of automating customs clearance with accurate duties (DDP) to enable faster clearance and a seamless cross-border experience
4 0 7 M A ST E RI N G R ETU R N S I RO O M: S A N IBEL 1-2
EXPERIENCE LEVEL
INTERMEDIATE
Navigating International Returns: Complexities, Solutions & Preparing for the Future PRESENTERS: KRISH IYER – SWAP COMMERCE • AMINE KHECHFÉ – ENDICIA/AUCTANE
De minimis changes and tariffs have put cross-border shipping in focus, but international returns remain even more complex, with added layers of documentation, product considerations, and carrier constraints. Many shippers avoid offering them altogether. This session breaks down how international returns actually work, including export requirements, tariffs, and carrier options. Attendees will leave with a clear understanding of where returns are viable—both cross-border and intra-regionally—and how to get started without unnecessary risk. LEA RNING O B JECT IVE S: • Understanding the key complexities of international returns and how they differ from exports, including documentation, HTS codes, and carrier requirements • Practical considerations for deciding when to offer international returns and how to avoid common pitfalls • Overview of carrier options and a clear starting point for launching international returns programs
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CONFERENCE PROGRAM SUBJECT TO CHANGE.
WEDNESDAY I SEPT 16
10:30 AM - 11:10 AM
5 0 7 3 PL OUTSOU R CIN G I RO O M: TA LL A H A SSEE 1 -2
EXPERIENCE LEVEL
INTERMEDIATE
The 3PL Visibility Gap: Why E-Commerce Shippers Are Losing Money They Can’t See PRESENTER: BRAD MCBRIDE – FREIGHTOPTICS
While freight and parcel auditing are well-established practices, most shippers have yet to apply the same rigor to their 3PL fulfillment relationships, leading to growing cost exposure as parcel complexity increases. This session provides a practical framework for auditing 3PL relationships and uncovering hidden costs. Learn how to identify billing variances, evaluate cartonization and storage charges, and compare 3PL rates to what you could negotiate directly with carriers. L EA RNING O B JECT IVE S: • Practical approach to uncovering billing variances using shipment-level data instead of summary invoices • Clear method for identifying cartonization errors and storage charges that drive hidden costs • Framework for evaluating 3PL carrier pricing against direct rates to reduce overspend
6 0 7 D C AUTOM ATION I RO O M: MIA MI 3
EXPERIENCE LEVEL
BASIC
Designing DCs for Peak Performance: How Conveyor and Sortation Systems Enable Scalable Automation PRESENTERS: MIGUEL FERREIRA & MEGAN WOLF – BEUMER GROUP
Automation decisions in distribution centers carry high financial and operational risk, requiring solutions that scale beyond today’s needs. This session will equip fulfillment leaders with a practical framework for making high-stakes automation decisions. Attendees will see how modular conveyor and sortation systems enable scalable, space-efficient, and peak-ready operations. You’ll learn how to reduce risk, improve flexibility, and build automation strategies that support long-term growth and performance. L EA RNING O B JECT IVE S: • How modular conveyor and sortation systems reduce risk while enabling scalable, high-throughput operations in evolving DC environments • Ways automated, integrated workflows improve efficiency and drive measurable operational results • Step-by-step roadmap for evaluating and implementing automation solutions that adapt to changing requirements
7 0 7 F I N A L M I LE TECH I RO O M: TA LL A H A S S EE 3
EXPERIENCE LEVEL
ADVANCED
Carrier Selection: Here’s What Research Says Shippers Need Next PRESENTER: TO BE ANNOUNCED – ONTRAC
Session details to be announced. Please check PARCELforum.com for updates or download our mobile app.
WEDNESDAY I SEPT 16
2:10 PM - 3:00 PM
C L O S I N G S E S S I O N I RO O M: MIA MI 3
Top Takeaways from the Conference MODERATOR: SUSAN RIDER – RIDER & ASSOCIATES PANELISTS: TIM HOGAN – CARBON2COBALT • BRIAN COLLER – MEDLINE INDUSTRIES
You can’t possibly attend all the conference sessions. What if there was an important tip in one of the presentations you didn’t attend that could help you meet your challenges and goals. Attend this closing session to find out the top 20 takeaways from the conference. Our PARCEL Forum Advisors, along with all of our attendees, will gather the best tips gleaned from three days of education and will present them to you in just 40 minutes. L EARNING O B JECT IVE S: • Gain knowledge from the sessions you couldn’t attend • Share your best tips from the conference • Exchange business cards with your peers
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PARCEL FORUM ’ 26 ORL ANDO
E X H I B I T
H A L L
F L O O R
P L A N
AS OF JULY 31, 2026, SUBJECT TO CHANGE.
ALL-NEW: 1:1 MEETINGS ZONE
AI & ROBOTICS AUTOMATION PAVILION
142
140
240
241
340
138
339
137
236
136
132
440
133
131
230
237
336
337
235
334
335
233
332
333
231
330
331
441
540
541
438
434
VIPP LOUNGE
430
126 327 124 125
224
123
222
325
424
425
524
525
323
422
423
522
523
321
420
520
521
624
122 223
322
MATERIAL HANDLING/ WAREHOUSING OPS PAVILION
217
114
316
315
115
111
419
518
417
516
414
514
515
409
508
509
405
504
620
211
110 109
208
209
308
205
304
309
108 105
100
MARGARITAVILLE CO-SPONSORS:
201
301
401
501
MAIN ENTRANCE 17TRACK............................................................................................................ 623 AFMS...................................................................................................................... 521 ALSTEF GROUP............................................................................................ 804 AMAZON SUPPLY CHAIN SERVICES ������������������������������������� 501 APC POSTAL LOGISTICS...................................................................... 625 ASENDIA USA................................................................................................ 315 ATR ROLLERBALL SORTERS ���������������������������������������������������������� 224 AVALARA........................................................................................................... 332 AVATAR ROBOTICS................................................................................... 136 BANYAN TECHNOLOGY....................................................................... 520 BEANS.AI........................................................................................................... 620 BETTER TRUCKS......................................................................................... 820 BIG JOE FORKLIFTS................................................................................. 114 BIZAUTOM......................................................................................................... 122 BACKOPS AI.................................................................................................... 829 BLUEGRACE LOGISTICS....................................................................... 230
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BOWE INTRALOGISTICS...................................................................... 514 BRANDT BOX................................................................................................. 830 CABRELLA......................................................................................................... 731 CAINIAO GROUP......................................................................................... 434 CANADA POST.............................................................................................. 739 CANARY 7......................................................................................................... 430 CARLTON PACKAGING.......................................................................... 438 CLEARJET.......................................................................................................... 619 CLOUDLEAP.................................................................................................... 331 CONNECTSHIP............................................................................................... 518 COST RECOVERY SERVICES ����������������������������������������������������������� 706 COURIER EXPRESS .................................................................................. 721 CT LOGISTICS................................................................................................. 611 CUBISCAN......................................................................................................... 125 DAMON TECHNOLOGY GROUP ��������������������������������������������������� 624 DASH FI................................................................................................................ 323
DELIVER DIFFERENT.............................................................................. 734 DESIGNED CONVEYOR SYSTEMS (DCS) ���������������������������� 222 DHL ECOMMERCE...................................................................................... 304 DISPOTAG.......................................................................................................... 735 DIVERSIFI........................................................................................................... 335 DMW&H............................................................................................................... 425 DOORDASH...................................................................................................... 806 E2OPEN – WISETECH GLOBAL GROUP ����������������������������� 704 EASYPOST........................................................................................................ 508 EASYSHIP........................................................................................................... 414 ECMS EXPRESS............................................................................................ 733 ENGINEERING INNOVATION ��������������������������������������������������������� 309 ENVEYO............................................................................................................... 601 ENVISTA.............................................................................................................. 522 EPOST GLOBAL............................................................................................ 208 ETI MATERIAL HANDLING ���������������������������������������������������������������� 233
D E D I C A T E D
E X H I B I T
T U E S D A Y S E PT E MB E R 1 5 2:30PM – 7:00PM
H A L L
H O U R S
W E D N E S D A Y S E PTE M BE R 16 11:00AM – 2:00PM featuring Bite & Biz Luncheon
ONOMATIC........................................................................................................ 126 ONTRAC............................................................................................................... 709 OPENBORDER............................................................................................... 832 641 740 840 841 OPTIMA OVERNIGHT.............................................................................. 718 OSM WORLDWIDE................................................................................... 515 OTD FLORIDA................................................................................................. 826 739 838 PACCURATE..................................................................................................... 321 PARCEL MEDIA............................................................................................ 841 837 736 737 836 PARCEL PENDING BY QUADIENT ��������������������������������������������� 333 PARCEL PERFORM AMERICAS ���������������������������������������������������� 109 835 635 734 735 834 PHD SOLUTIONS......................................................................................... 330 PIONEER SYSTEMS................................................................................... 111 829 PROSHIP............................................................................................................. 424 733 832 PROTECTED HARBOR........................................................................... 708 PUDO..................................................................................................................... 133 833 631 730 731 830 PUROLATOR................................................................................................... 631 QAD......................................................................................................................... 325 831 REGIONAL CARRIER/FINAL RANPAK.............................................................................................................. 131 MILE PAVILION RATELINX........................................................................................................... 417 REBOUND RETURNS.............................................................................. 339 727 826 REELABLES...................................................................................................... 807 RELIABLE LOGISTICS.............................................................................. 730 625 824 REVEEL................................................................................................................ 635 SANDBAR ROADIE................................................................................................................ 524 CAFÉ ROADLY LOGISTICS.................................................................................. 108 623 722 723 ROCKETFUEL FINTECH FOR FULFILLMENT �������������������� 241 SENDFLEX TECHNOLOGY ���������������������������������������������������������������� 308 720 721 820 SHIPDNA............................................................................................................ 705 SHIPERP.............................................................................................................. 420 SPONSORED BY: 619 718 SHIPIUM.............................................................................................................. 409 SHIPPERHQ...................................................................................................... 541 SHIPSAVING.................................................................................................... 834 617 716 SHIPSCIENCE.................................................................................................. 736 SHIPSURANCE.............................................................................................. 805 715 SHIPTIME............................................................................................................ 641 SHIPWARE, AN SIB COMPANY ���������������������������������������������������� 231 SIFTED.................................................................................................................. 201 SLIP ROBOTICS............................................................................................ 211 SMART KARTON.......................................................................................... 142 809 710 611 SMARTY............................................................................................................... 801 SONY ELECTRONICS............................................................................... 138 807 708 709 SPEE-DEE DELIVERY SERVICE ���������������������������������������������������� 727 SPEEDX................................................................................................................ 509 SPOTWORK...................................................................................................... 836 806 706 STREAMTECH ENGINEERING �������������������������������������������������������� 223 SWIFTX................................................................................................................. 140 605 805 704 705 804 SYNERTECH AUTOMATION ������������������������������������������������������������� 237 SYSTEMS AUTOMATED......................................................................... 137 TECHDINAMICS............................................................................................ 419 TEMPERPACK................................................................................................. 132 TFORCE LOGISTICS................................................................................... 720 601 801 701 THE RAYMOND CORPORATION �������������������������������������������������� 217 MAIN ENTRANCE TRANS AUDIT................................................................................................ 440 TRANSIMPACT.............................................................................................. 401 TRANSPORTATION INSIGHT ����������������������������������������������������������� 105 TREW..................................................................................................................... 110 EUROSENDER................................................................................................ 840 INTELLIGENT AUDIT................................................................................ 516 TURBO IMAGES............................................................................................ 710 EUROSORT....................................................................................................... 423 INTERNATIONAL BRIDGE ����������������������������������������������������������������� 617 U-PIC SHIPPING INSURANCE ������������������������������������������������������� 209 EVANS TRANSPORTATION �������������������������������������������������������������� 336 IRON MOUNTAIN........................................................................................ 124 U.S. BANK......................................................................................................... 523 EXPRESS CARRIERS ASSOCIATION ���������������������������������������� 833 JITSU....................................................................................................................... 723 UKP WORLDWIDE.................................................................................... 340 EXTENSIV........................................................................................................... 334 KEBA HANDOVER AUTOMATION ��������������������������������������������� 837 UNITED DELIVERY SERVICE ����������������������������������������������������������� 716 FLEXCO................................................................................................................. 123 LAMBDA SUPPLY CHAIN.................................................................... 740 UNITED STATES POSTAL SERVICE ������������������������������������������� 301 FREEHAND....................................................................................................... 540 LATAM CARGO.............................................................................................. 337 UNIUNI.................................................................................................................. 809 FREIGHTOPTICS.......................................................................................... 205 LOCUS................................................................................................................... 422 US CLARO......................................................................................................... 100 GENYE TECHNOLOGY............................................................................ 115 LOGICPATH LOGISTICS......................................................................... 824 VEHO...................................................................................................................... 504 GLS........................................................................................................................... 715 LOOP...................................................................................................................... 605 WORKWHILE.................................................................................................. 737 GOFO..................................................................................................................... 701 MAILINGLISTS.COM.................................................................................. 835 YZERNEXT......................................................................................................... 240 GREEN MOUNTAIN TECHNOLOGY ������������������������������������������� 405 MANTISSA CORPORATION �������������������������������������������������������������� 327 ZONOS.................................................................................................................. 441 HACKBARTH DELIVERY SERVICE ��������������������������������������������� 831 MUSHINY NORTH AMERICA ���������������������������������������������������������� 236 HOVERSHIP...................................................................................................... 722 ID PARCEL & MAIL SOLUTIONS �������������������������������������������������� 322 INFIOS................................................................................................................... 525
NPI / FMH CONVEYORS....................................................................... 316 OCTUP................................................................................................................... 235 OMNI METALCRAFT RSL..................................................................... 838
CORPORATE PARTNER
41
M AG I CA L LY PA RT N E R E D WI T H . . .
145+ INDUSTRY-LEADING COMPANIES The largest Exhibit Floor dedicated to the small-package fulfillment supply chain in the US!
TRANSPORTATION/CARRIER & MULTI-CHANNEL FULFILLMENT PARTNER
AMAZON SUPPLY CHAIN SERVICES supplychain.amazon.com
BOOTH 501 Amazon Supply Chain Services (ASCS) brings Amazon’s logistics network
— the same one that powers Amazon’s own business — to companies everywhere. From freight to fulfillment to last-mile delivery, ASCS gives businesses the speed, flexibility, and scale of Amazon’s supply chain, without the overhead of building it themselves.
AI IN LOGISTICS PARTNER
EASYPOST easypost.com
BOOTH 508 EasyPost is an AI-powered shipping platform trusted by ecommerce
brands, 3PLs, and enterprise shippers to reduce costs and improve delivery performance across 100+ carriers. Through a single API integration, EasyPost handles multi-carrier rate shopping, shipment tracking, package protection, and shipping intelligence — giving operations teams the tools to make smarter decisions on every label.
MATERIAL HANDLING PARTNER
ENGINEERING INNOVATION eii-online.com
BOOTH 309 Engineering Innovation (Eii) designs and builds parcel automation solutions
engineered around your operation, not a one size fits all system. For 20 years, we’ve partnered with 3PLs, fulfillment providers, and supply chain operators facing labor shortages, throughput bottlenecks, and pressure to scale. We deliver automation that solves for your last 100 feet, the final stretch of the operation where packages actually get sorted, labeled, and out the door. We stay invested from implementation through optimization, working as a consultant and partner rather than forcing a rigid, off the shelf approach. Our long tenured customers have grown into their systems instead of outgrowing them. Stop by to see what’s next.
S U PPLY C H A I N M A N AG E M E N T PA RT N E R
FREIGHTOPTICS freightoptics.com
BOOTH 205 FreightOptics is the AI-powered transportation spend intelligence platform
that gives mid-market and enterprise shippers total command of parcel, freight, and 3PL costs. Most providers stop at auditing invoices. FreightOptics goes further, turning carrier, invoice, and contract data into clear spend visibility, anomaly detection, overcharge recovery, billing exception resolution, and stronger contract control. Built for domestic and international shipping across parcel, LTL, truckload, air, and ocean, the platform helps supply chain and finance teams find what they are overpaying, close contract gaps, protect margin, and manage carriers with confidence. FreightOptics has identified more than $1.7 billion in verified savings over 25 years in transportation spend and is SOC 2 Type II certified and GDPR compliant.
REGIONAL CARRIER / FINAL MILE PARTNER
GOFO gofo.com/us
42
BOOTH 701 Founded in 2023, GOFO is a technology-driven global last-mile delivery carrier focused on providing efficient, reliable delivery solutions for e-commerce platforms and brand customers. Guided by the brand principle “Drive Efficiency, Deliver Trust,” GOFO integrates intelligent technology with deeply localized operations to build a digitally enabled global last-mile network that balances scalable growth with granular, data-driven execution. Across key domains such as last-mile network planning and coverage, hub and linehaul design, intelligent dispatch and capacity management, transit-time control and service-quality governance, as well as exception management and customer-experience optimization, GOFO has established a standardized, scalable, and repeatable operating framework. Powered by an intelligent operations platform and data-driven decision-making, the company continuously enhances network stability and delivery efficiency, providing reliable and scalable infrastructure for deliveries across North America, Europe and other cross-regional flows.
SOLD OUT EXHIBIT HALL FEATURING SPECIALIZED PAVILIONS AND 45+ FIRST-TIME EXHIBITORS! REGIONAL CARRIER / FINAL MILE PAVILION
MATERIAL HANDLING / WAREHOUSING OPS PAVILION
GLOBAL LOGISTICS TECHNOLOGY PARTNER
LOOP loop.com
osmworldwide.com
F I R S T-T I M E CO R P O R AT E PA R T N E R
BOOTH 605 Loop is on a mission to unlock value trapped in the physical economy.
Trillions of dollars in logistics spend are managed on fragmented data locked inside documents, emails, and contracts — what we call dark data. This complexity limits visibility, raises costs, and keeps supply chain teams stuck in manual processes instead of strategic decision-making. Loop’s AI-native Logistics Data Platform connects the dark data hidden in documents, emails, and contracts across the supply chain with enterprise systems, creating a central source of truth for logistics. From that foundation, Loop powers automated processes, predictive insights, and real-time visibility that help teams control costs, improve margins, and increase working capital. Today, more than $25 billion in spend flows through Loop’s platform across 300+ enterprises, including 20 Fortune 100 companies. Loop is backed by Valor Equity Partners, 8VC, Founders Fund, Index Ventures, J.P. Morgan Growth Equity Partners, Tao Capital Partners, and Susa Ventures. Our team includes domain experts from companies like Uber, Google, Meta, Palantir, Samsara, and more.
ECOMMERCE LOGISTICS PARTNER
OSM WORLDWIDE
NEW FOR 2026: AI & ROBOTICS AUTOMATION PAVILION
•
GRAND RECEPTION SPONSOR
BOOTH 515 OSM Worldwide is a nationwide eCommerce and direct-to-consumer (DTC)
parcel expeditor averaging three-day delivery for shipments. The company harnesses the power of its signature OSM Premium Network® to optimize shipping processes, ensuring packages are delivered quickly and cost-effectively. Through advanced technology, streamlined transportation routes and strategic last-mile partnerships, it builds scalable solutions that enhance delivery results. OSM Worldwide has demonstrated sustained growth throughout its history, earning recognition on the Inc. 5000 list for 14 consecutive years and the Crain’s Chicago Business Fast 50 list for more than a decade. Headquartered in Chicago, with facilities in Atlanta, Dallas, Las Vegas and York, PA., OSM Worldwide is dedicated to delivering more for clients.
PUBLICATION PARTNER
PARCEL MEDIA parcelindustry.com
BOOTH 841 Since 1994, more than 31,000 industry professionals and decision-
makers from small-package supply chain operations across the US have subscrbed to PARCEL, the #1 small-package supply chain fulfillment media in the US, to get the industry news, updates and ideas that will improve the supply chain operations, delivery and returns of their domestic and global small-package shipments.
CROSS-BORDER SHIPPING PARTNER
PUROLATOR purolator.com
BOOTH 631 Purolator is a leading integrated freight, package and logistics provider,
delivering packages to, from and within Canada. With one of the country’s most extensive transportation networks, we help businesses reach customers nationwide through tailored shipping and supply chain solutions. Enhanced by Livingston’s expertise in customs brokerage, trade compliance and global trade advisory services, and Williams Pharmalogistics’ specialized healthcare and life sciences transportation capabilities, we provide seamless end-to-end supply chain support. Together, we help organizations navigate cross-border complexity, improve efficiency and confidently connect with customers across Canada and around the world.
PARCEL INTELLIGENCE PARTNER
REVEEL reveelgroup.com
F I R S T-T I M E CO R P O R AT E PA R T N E R
BOOTH 635 Reveel is the leading Shipping Intelligence™ Platform that enables com-
panies to level the playing field with their carriers across all modes of transportation. With over two decades of parcel spend management expertise and over $8Bn in spend intelligence, the company provides real time actionable insights to empower customers to make smarter business decisions and have peace of mind. With the Reveel Shipping Intelligence Platform, backed by guidance from industry experts, shippers leverage the power of unified shipping data analyzed with Reveel IQ, Reveel’s interactive AI analyst, to capture significant ROI and improve their competitive advantage.
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E X H I B I T O R S AS OF AUGUST 25, 2026
PARCEL TMS PARTNER
SENDFLEX TECHNOLOGY
BOOTH 308 As omni-channel fulfillment grows, legacy systems struggle with mod-
ern shipping complexities. Sendflex, a cloud-native platform, enhances fulfillment by allowing logistics managers to embed no-code optimization, reducing costs and boosting efficiency. Supporting multiple carriers with real-time optimization, Sendflex simplifies decision-making, improves sustainability, and scales to meet high demands, empowering logistics managers to control and optimize every aspect of the shipping process.
sendflex.com
AGENTIC AI PARTNER
SIFTED
•
REGISTRATION & COFFEE CUP SPONSOR
F I R S T-T I M E CO R P O R AT E PA R T N E R
BOOTH 201 With 22 years in logistics intelligence, Sifted gives shippers the clarity and
control to optimize their entire parcel spend and operations. SiftedAI is an agentic platform built for parcel shippers that controls costs before they become spend. Carrier data lives across accounts, portals, systems, and spreadsheets. SiftedAI pulls it all together and normalizes every charge across every carrier so nothing gets missed, nothing gets buried, and overspending stops before it starts. Trusted by thousands of shippers, including Fortune 1000 companies managing more than $21B in transportation spend, SiftedAI helps you move from reactive reporting to continuous optimization.
sifted.com
PARCEL SPEND MANAGEMENT PARTNER
TRANSIMPACT
BOOTH 401 Transimpact delivers intelligent logistics and supply chain solutions that
help companies reduce costs, increase visibility, and strengthen profitability. Our platform and services combine advanced AI-driven analytics, automation, and deep industry expertise to enable smarter planning, faster execution, and greater operational efficiency.
TransImpact.com
HYPERAUTOMATION PARTNER
US CLARO usclaro.com/industries/ logistics
F I R S T-T I M E CO R P O R AT E PA R T N E R
BOOTH 100 Claro has designed its solutions specifically for logistics and supply chains to help drive automation, redefine business models, gain organizational visibility, and comply with evolving regulatory standards. Technology such as: Cybersecurity: Safeguard data with MDR+, SOCaaS, and threat detection. Cloud Services: Scalable, secure platforms with backup and recovery. Asset Tracking: Real-time visibility to cut costs and boost efficiency. AI Video Analytics: Detect threats and optimize operations.
LAST MILE TECHNOLOGY PARTNER
VEHO
BOOTH 504 Veho partners with the world’s leading brands to transform delivery from a
shipveho.com
cost center into a driver of customer trust, loyalty, and growth. Purpose-built for e-commerce, Veho serves brands like Macy’s, Sephora, Lululemon, Stitch Fix, and HelloFresh with a 99% on-time delivery rate and a 4.9/5 customer satisfaction score. Named to Fast Company’s list of the World’s Most Innovative Companies in 2026, Veho is proving that delivery is the brand experience. For more information, visit shipveho.com.
NEW EXHIBITOR
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MATERIAL HANDLING/WAREHOUSING OPS PAVILION
AI & ROBOTICS AUTOMATION PAVILION
REGIONAL CARRIER/FINAL MILE PAVILION
NEW EXHIBITOR
MATERIAL HANDLING/WAREHOUSING OPS PAVILION
REGIONAL CARRIER/FINAL MILE PAVILION
AI & ROBOTICS AUTOMATION PAVILION
17TRACK 17track.net/en
BOOTH 623 Founded in 2010, 17TRACK is a leader in international package tracking, offering real-time updates and intuitive tracking tools for eCommerce businesses and individuals alike.
AFMS
BOOTH 521 For over 30 years AFMS has helped more than 3,000 companies reduce
afms.com
their shipping costs by 15-25%. Specializing in transportation benchmarking, carrier contract negotiations, full RFP and RFQ support for carrier optimization & invoice auditing of your parcel and LTL carriers. Our expert team of former carrier pricing executives and analysts from UPS, FedEx, DHL, USPS and the major LTL carriers have over 500 years of combined industry experience. AFMS will provide a FREE full shipping analysis and shipping profile of where you stand in the market today.
ALSTEF GROUP
BOOTH 804 Alstef Group provides intelligent automation solutions for parcel, warehouse, and distribution operations, helping businesses improve efficiency, throughput, and scalability. Its portfolio includes fully automated LPA systems, conveyors, sorters, storage systems, AS/RS, AGVs, and robotic solutions designed to optimize warehouse performance. Alstef Group also provides complete lifecycle services, including consulting, engineering, commissioning, maintenance, retrofit, and long-term support to maximize system performance and reliability.
alstefgroup.com
APC POSTAL LOGISTICS apc-pli.com
BOOTH 625 APC Postal Logistics is a trusted provider of global parcel and mailing solutions. With 23+ years of experience, we help eCommerce brands, 3PLs, and mailing organizations expand internationally and operate more efficiently. Our technology— such as duty and tax calculators, tracking tools, and MagTrac software—simplifies logistics and mailing. APC delivers tailored, customer-first solutions for seamless shipping and high-volume mail operations. Our advanced tools, flexibility, and expert support enable businesses to connect with customers worldwide and achieve growth in today’s competitive market.
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E X H I B I T O R S AS OF AUGUST 25, 2026 ASENDIA USA
connecting businesses with customers worldwide. Leveraging decades of postal expertise and advanced logistics technology, we provide scalable, reliable shipping solutions that simplify cross-border commerce and enhance customer experience. Our comprehensive shipping options, customs knowledge, tracking, and dedicated support reduce friction for businesses expanding globally or operating domestically. Asendia USA’s flexible services help companies consolidate shipping strategies, ensuring efficient delivery throughout North America and beyond.
ATR ROLLERBALL® SORTERS
BOOTH 224 With 50 years of experience designing, manufacturing and installing custom equipment for USPS and other customers, ATR creates reliable equipment that gets the job done! We have developed a unique modular sorting system that installs quickly, operates simply, and delivers the kind of ROI that makes approval easy. RollerBall® Sorters are perfect for last-mile delivery (LMD), micro-fulfillment, returns processing and many other applications. Its flexible mobile modular design grows with your business, up to 200 sort points. Imaging, weighing, dimensioning and labeling modules can add even more functionality. Discover the rapid payback of Rollerball sorters.
atrsorters.com
AVALARA
BOOTH 332 Avalara helps businesses of all sizes get tax compliance right. We provide
avalara.com
prebuilt integrations with the big-name financial and business management systems you trust, as well as a robust API for do-it-yourself business builders. Avalara delivers cloud-based compliance solutions for transaction tax types, like sales and use, VAT, GST, excise, communications, lodging, and more. We’re headquartered in Seattle, with offices across the U.S. and in Canada, the U.K., Belgium, Brazil, and India.
AVATAR ROBOTICS
BOOTH 136 Avatar Robotics is building the unlimited workforce for industrial labor. Avatar combines humanoid robots, a global fleet of robot operators, and AI autonomy to help businesses scale warehouse, logistics, and manufacturing operations with affordable, flexible, always-available labor. Businesses with tedious, hard-to-automate tasks, including kitting, sorting, picking, packing, carting, and other repetitive work, can tap into Avatar’s overnight scalable labor, capable of 24/7 work. By combining human operation with increasing autonomy, Avatar gives businesses a practical way to expand capacity without traditional labor constraints. Today, Avatar robots are fulfilling thousands of bigbrand retail products daily across real-world industrial environments.
avatarrobotics.com
BACKOPS AI backops.ai
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BOOTH 315 Asendia USA delivers international and domestic parcel and mail solutions,
asendiausa.com
BOOTH 829 BackOps AI is the resolution layer for logistics and supply chain operations. We sit on top of your existing systems and connect the data, workflows, and teams needed to actually resolve operational issues, not just surface them. Our AI agents can monitor for exceptions, determine the right action, and execute workflows across ERPs, TMS/WMS platforms, carrier portals, email, Slack/Teams, and more. This allows teams to automate everything from shipment exceptions and claims to invoicing and order management without replacing the systems they already rely on.
BANYAN TECHNOLOGY
BOOTH 520 Banyan Technology is the leading provider of over-the-road (OTR) shipping
banyantechnology.com
software, delivering end-to-end freight management solutions. Our LIVE Connect® platform’s comprehensive suite of AI and BI tools drive efficiency and cost savings through intelligent logistics solutions for Truckload, LTL, Final Mile and Parcel shipping. LIVE Connect serves as our clients’ primary transportation management system (TMS) or as an API-driven data connectivity integration for existing operating systems. Banyan has been recognized as a Top 100 Freight Tech provider by FreightWaves, an Inbound Logistics’ Top 100 Technology Provider, a consistent high performer on the G2 TMS grid and a Top Workplace.
BEANS.AI
BOOTH 620 Beans Route is a modern, AI-powered last-mile transportation management
beans.ai
system purpose-built for couriers, shippers, and 3PLs. By unifying auto-dispatch, configurable workflows, and back-office automation on a single SOC 2 and HIPAA-ready cloud platform, Beans Route lets carriers replace fragmented tools, scale confidently, and drive measurable results from day one.
E X H I B I T O R S AS OF AUGUST 25, 2026 BETTER TRUCKS bettertrucks.com
BIG JOE FORKLIFTS bigjoeforklifts.com
BIZAUTOM bizautom.com
BOOTH 114 Big Joe Forklifts is a customer-focused material handling company with a mission to empower the people who move things. Guided by our vision to be the trusted partner delivering innovative solutions that accelerate the shift from internal combustion to electric and autonomous equipment, we are shaping the future of material handling. Our tagline, Powering Progress, reflects our commitment to innovation, efficiency, sustainability, and customer success. We offer integrated lithium-ion forklifts, warehouse and distribution equipment, and industry-leading autonomous solutions. Big Joe delivers world-class solutions that help customers move more efficiently.
BOOTH 122 BizAutom delivers intelligent warehouse automation and AI-powered dimensioning, weighing, and data capture solutions for the parcel, e-commerce, logistics, and manufacturing industries. Its product portfolio includes AI dimensioners, DWS (dimensioning, weighing, and scanning) systems, parcel and floor scales, checkweighers, stretch wrappers, and custom automation equipment. Seamless integration with leading shipping and warehouse management systems improves accuracy, reduces labor costs, and increases throughput. Powered by AI vision, BizAutom’s technology provides fast, accurate measurements at a lower cost than traditional 3D camera systems, alongside custom software, SCADA, IoT connectivity, cloud monitoring, and enterprise integrations.
BLUEGRACE LOGISTICS
BOOTH 230 BlueGrace Logistics is one of the nation’s largest Managed Logistics provid-
mybluegrace.com
ers, delivering customizable transportation management solutions that help shippers control freight spend through advanced technology and a broad network of trusted carriers. With offices strategically located in major transportation hubs across the U.S. and Mexico, including national headquarters in Tampa, BlueGrace serves over 10,000 customers annually through its proprietary technology platform, BlueShip, that has connectivity with more than 250,000 carrier suppliers.
BOWE GROUP
BOOTH 514 Our modular intralogistics solutions automate your entire process chain—
bowe.com/intralogistics
from inbound handling to sorting, picking, dispatch, and returns. Whatever challenges your warehouse faces, our expertise and tailored systems, combined with smart software from BOWE IQ, optimize your logistics chain and maximize order throughput from the first to the last mile. We are your one-stop shop for intralogistics solutions, ensuring efficiency and seamless integration from A to Z.
BRANDT BOX
BOOTH 830 Brandt Box & Paper, founded in 1952, is a third-generation packaging company. We invented MVP Box®, the patented shipping box that folds down to a lower height in one second. It reduces parcel and packaging spend by minimizing DIM weight and void fill while consolidating box SKUs. No machinery. No CapEx. No cutting. It works with existing pack stations and conveyors. Available nationwide for distribution and fulfillment centers, 3PLs, and ship-from-store operations.
brandtbox.com
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BOOTH 820 Better Trucks is a regional, last-mile parcel carrier specializing in rapid residential delivery for retailers, e-commerce brands, and 3PLs. Same-day, next-day, twoday, and economy service, built around residential parcel volume rather than retrofitted from freight. An API-driven, mobile-centric platform tracks every package from first scan to doorstep, and Checkpoint, named Last Mile Innovation of the Year, flags exceptions before they become customer service tickets. A faster, more transparent, more affordable alternative to one-size-fits-all parcel networks.
CABRELLA
BOOTH 731 Cabrella is the next generation of shipping insurance and risk management.
cabrella.com
Our technology integrates seamlessly via API, enabling logistics providers to offer embedded shipping insurance while outsourcing claims through our white-labelled platform. Businesses can use our native TMS or connect existing systems to automate shipping and insurance. Off-the-shelf integrations with leading applications and marketplaces make setup fast and simple. Customers benefit from higher coverage limits, fewer restrictions, competitive rates, and comprehensive all-risk protection backed by an A+ admitted insurer. Cabrella also reduces risk with proactive tracking alerts, security tools, and a carrier-agnostic, paperless claims platform designed for speed and simplicity.
E X H I B I T O R S AS OF AUGUST 25, 2026 CAINIAO cainiao.com/en
BOOTH 434 Founded in 2013, Cainiao Group is a leading global e-commerce logistics and logistics technology company. Powered by a logistics network spanning over 200 countries and regions worldwide and industry-leading technological capabilities, Cainiao provides global brands, merchants, and consumers with full-stack e-commerce logistics services — including cross-border logistics, global supply chain, and local express delivery — alongside comprehensive logistics technology products and solutions across the full spectrum of logistics scenarios.
CANADA POST
BOOTH 739 Grow north with Canada Post! Whether you’re looking to have your products
canadapost.ca/gonorth
delivered to all 17.8 million Canadian residential and business addresses, target Canadians where they make their biggest purchasing decisions or looking to understand what makes Canadian online shoppers click ‘buy now’, Canada Post understands Canadian shoppers – and you can too. Discover how Canada’s national postal service can support your business growth north of the border by visiting canadapost.ca/grownorth.
CANARY 7
BOOTH 430 Canary7 is a cloud-based Warehouse Management System (WMS) built for complex asset-based 3PLs, retailers, and wholesalers. It integrates seamlessly with ERP systems, including Acumatica, SAP Business One, and Intact IQ, extending warehouse capabilities without replacing core business systems. Designed for operations across the UK, Ireland, Europe, the USA, and Australia, Canary7 supports multi-client warehouses, complex billing, high-volume order processing, automation, stock traceability, and carrier integrations. Built by warehouse operators, the platform delivers real-time visibility, operational control, and the flexibility to manage peak demand, meet tight SLAs, and scale efficiently across multiple sites.
canary7.com
CARLTON PACKAGING carltonpackaging.com/us
CLEARJET
BOOTH 438 We are Carlton, leading designers and suppliers of dispatch packaging for fulfillment operations worldwide. We thrive in a culture of innovation and creativity. We demonstrate a total commitment to our mission: To relentlessly embrace our innovative spirit and inspire our clients with custom packaging solutions that create unbeatable brand experiences that consumers love. We’re a leading supplier of packaging solutions for fulfillment operations worldwide. We’re passionate about delivering a first-class service and helping our clients create brand experiences that are both unique and memorable. We believe that by developing a culture of innovation, we can help our clients achieve their goals.
clearjet.com
BOOTH 619 ClearJet is SuperCarrier™ infrastructure for shippers. We connect pre-shipment intelligence, air cargo, final mile carriers, and your software into one unified delivery experience.
CLOUDLEAP
BOOTH 331 CloudLeap provides a global multi-carrier parcel & LTL cloud shipping
cloudleap.com
platform empowering businesses to rate accurately, automate shipment execution, print carrier compliant labels and shipping documentation, validate addresses, file with AESDirect/ACE, track end-to-end until POD, and audit carrier invoices.
WOMEN IN LOGISTICS MIMOSA MEET-UP SPONSOR
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CONNECTSHIP
BOOTH 518 Since 1980, ConnectShip has developed comprehensive multi-carrier ship-
connectship.com
ping technology. We enable the in-depth services of major, international, and regional carriers. Our solutions are powerful on their own or flexibly integrated into a wide array of business systems, scaling to fit unique processes and global expansion goals. With decades of experience as a pioneer and innovator, ConnectShip allows customers across industries to meet their logistics needs. In short, ConnectShip is technology moving commerce. Visit us at connectship.com to learn how an integrated solution from ConnectShip can improve your processes and your bottom line.
NEW EXHIBITOR
MATERIAL HANDLING/WAREHOUSING OPS PAVILION
REGIONAL CARRIER/FINAL MILE PAVILION
AI & ROBOTICS AUTOMATION PAVILION
COST RECOVERY SERVICES craudits.com
COURIER EXPRESS courierexpress.net
BOOTH 706 Cost Recovery Services, LLC specializes in Parcel Package audit. Our services will obtain refunds and reduce shipping costs for your company. Specializing in refund recovery from parcel carriers for lost and damaged shipments, our goal is to maximize refunds while saving your company internal staff time and resources. Cost Recovery Services, LLC identifies lost and damaged claims payments due by reviewing your shipment data file, handling communications, and managing all paperwork.
BOOTH 721 Courier Express was founded in 1985 in Atlanta, Georgia, with a focus on creating transportation solutions, building logistics partnerships and driving value – one delivery at a time. Hinging our success on people and technology, Courier Express provides an array of services including regional parcel delivery, traditional courier delivery, customized freight solutions and warehousing. Through our CX Logistics division, we offer nationwide solutions with one central point of contact for managing your needs.
CT LOGISTICS
BOOTH 611 With more than a century of transportation expertise, CT Logistics delivers
ctlogistics.com
advanced parcel audit and recovery services that help organizations reduce shipping costs and improve invoice accuracy. Powered by our proprietary FreitRater™ platform, CT combines intelligent automation analytics to validate parcel invoices, verify carrier rates and discounts, identify duplicate charges, and recover overpayments across all major parcel carriers. Leveraging AI-assisted analytics and comprehensive reporting, CT provides the insights organizations need to optimize parcel spend, improve carrier performance, and maximize cost savings.
E X H I B I T O R S AS OF AUGUST 25, 2026 CUBISCAN cubiscan.com
DAMON TECHNOLOGY damon-group.com
BOOTH 125 Cubiscan builds dimensioning, weighing, and automated warehouse solutions that increase efficiency and profitability in material handling, logistics, supply chain, and freight handling operations. Put simply, our products provide SKU, parcel, and pallet dimensional data that can be used by your WMS, shipping software, TMS, ERP, and rate shopping software. Clean and accurate product data powers your software systems to make correct storage, load planning, rate shopping, fulfillment, and shipping decisions. Data-based decisions in these areas of your logistics process will lead to significant savings and increased efficiency in your overall operations.
BOOTH 624 Damon is a global leader in intelligent logistics equipment, providing integrated solutions spanning intelligent conveying and sorting systems, logistics robots, and core drive rollers. Serving industries including e-commerce, express delivery, manufacturing, and new energy, we are one of the few companies to integrate core components, key equipment, and system solutions. Trusted by global leaders such as Amazon, SHEIN, SF Express, Shopee, and CATL, Damon combines a global manufacturing strategy with advanced AI-powered robotics to accelerate warehouse automation, helping customers worldwide improve efficiency, reduce costs, and transform logistics operations.
PL ATINUM PLUS LOUNGE SPONSOR
DOORDASH doordash.com
DASH.FI dash.fi.com
BOOTH 806 DoorDash (NASDAQ: DASH) is one of the world’s leading local commerce platforms that helps businesses of all kinds grow and innovate, connects consumers to the best of their neighborhoods, and gives people fast, flexible ways to earn. Since its founding in 2013, DoorDash has expanded to more than 40 countries, using technology and logistics to shape the future of local commerce and broaden access to opportunity. With a growing international presence that now includes Deliveroo and Wolt, DoorDash combines global scale with local expertise to serve communities around the world
BOOTH 323 Dash.fi is a financial technology company for growth-stage businesses with significant digital ad, shipping, and AI spend. It offers a corporate charge card with dynamic credit limits, Net terms, and cashback on eligible spend, plus a finance platform that includes expense management, bill pay, spend controls, approval workflows, accounting automation, and vendor management—most features are free with the card. Dash.fi also provides AI-powered audit agents that automatically recover overcharges across advertising, shipping, and AI token costs. Banking services and card issuance are provided through partner banks, Members FDIC.
MEDIA SPONSOR
DC VELOCITY dcvelocity.com
DELIVER DIFFERENT deliverdifferent.com
DESIGNED CONVEYOR SYSTEMS designedconveyor.com
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DC VELOCITY is the market leading multi-media magazine brand serving the specific informational needs of logistics and supply chain managers and executives. It was the first to satisfy these executives’ informational needs with comprehensive coverage of all aspects of logistics including internal logistics within a distribution center or warehouse, external logistics relating to the transport of goods and freight, the overarching information technologies that support and integrate the two, and the strategies that optimize logistics, thus providing companies a competitive advantage in the marketplace.
BOOTH 734 Deliver Different - Built by transport operators with 35+ years of experience, DFRNT delivers complete TMS software that solves the problems we actually lived—agent network visibility, real-time financial intelligence, and multi-modal coordination. One platform handles dispatch, tracking, invoicing, and accounting with zero integration fees
BOOTH 222 Designed Conveyor Systems (DCS), founded in 1982, is a brand-agnostic systems integrator that provides custom full-scale warehouse designs and software solutions. DCS is based in Franklin, Tennessee, and utilizes consulting, engineering design, project management, installation services, and client support to ensure customers can keep their promises to deliver on time.
E X H I B I T O R S AS OF AUGUST 25, 2026 DHL ECOMMERCE
BOOTH 304 DHL eCommerce provides end-to-end domestic parcel delivery solutions
dhl.com
that help businesses reduce shipping costs, improve transit times, and scale with confidence. Our intelligent middle-mile network, 20 distribution centres, and trusted USPS final-mile partnership deliver reliable, cost-effective service with end-to-end visibility. Beyond the U.S., DHL’s global network simplifies cross-border shipping, helping retailers expand into international markets with ease. Our international solutions streamline customs, delivery, and returns, creating a seamless shipping experience for businesses and consumers while supporting long-term global growth.
DISPOTAG
BOOTH 735 DispoTag is a technology company transforming package tracking with low-cost, disposable Bluetooth sensors. Founded by engineers with decades of experience in fraud prevention and hardware development, DispoTag was created to address the growing challenge of lost packages, disputed deliveries, and limited visibility after shipment. Its single-use tracking technology is designed to travel inside individual packages, providing businesses with accurate data to understand what happened throughout the delivery journey. Combining deep expertise in BLE technology, embedded systems, identity, and fraud prevention, DispoTag delivers tracking devices small and affordable enough to deploy at scale across high-volume shipping operations worldwide.
disposabletags.com
DIVERSIFI diversifi.ai
DMW&H
BOOTH 425 DMW&H helps parcel companies revolutionize their operations with tailored,
dmwandh.com
innovative solutions designed to maximize productivity and efficiency. Whether enhancing an existing facility or designing a new system from the ground up, our expertise in material handling equipment, software, and system integration ensures seamless performance. From first- to middle- to last-mile, our solutions streamline every step of the parcel journey. With built-in flexibility and scalability, we help you stay ahead of the ever-changing parcel industry, delivering improved outcomes today and preparing you for the challenges of tomorrow. Partner with DMW&H to turn logistical challenges into opportunities for growth—and gain the competitive edge you need.
E2OPEN
BOOTH 704 Discover how e2open, a WiseTech Global Group company, is redefining how
e2open.com
the world’s largest brands make, move, and sell goods and services. Our connected supply chain platform anticipates disruptions to see beyond complexity and turn your supply chain into a strategic advantage.
EASYSHIP
BOOTH 414 Easyship is a leading eCommerce shipping platform built to simplify fulfillment for businesses of all sizes. Our all-in-one software empowers merchants to manage orders, compare rates, automate shipping, and scale globally—without the hassle. Trusted by over 100,000+ merchants worldwide, Easyship helps brands deliver a seamless customer experience with fast, affordable, and reliable shipping—no matter where they sell.
easyship.com
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BOOTH 335 The 3PL and regional carrier industry runs on razor-thin margins and legacy systems that weren’t built for today’s complexity. DiversiFi changes that. Our AI-powered platform brings dynamic billing, intelligent carrier routing, sales acceleration, embedded lending, and client self-service together, giving logistics providers the tools to operate leaner, win more business, and get paid faster. We’re not another point solution; we’re the operating layer 3PLs and carriers need to compete in a modernizing industry. Come find us at booth 335 to see it in action.
ECMS EXPRESS
BOOTH 733 ECMS Express is a global cross-border logistics provider specializing in inter-
ecmsglobal.com/en-us
national parcel delivery, eCommerce fulfillment, customs clearance, and last-mile distribution. With an extensive global network across North America, Europe, Asia-Pacific, and Latin America, we deliver reliable, scalable, and cost-effective logistics solutions tailored to retailers, marketplaces, and eCommerce businesses worldwide.
NEW EXHIBITOR
MATERIAL HANDLING/WAREHOUSING OPS PAVILION
REGIONAL CARRIER/FINAL MILE PAVILION
AI & ROBOTICS AUTOMATION PAVILION O F F I C I A L WAT E R B OT T L E S P O N S O R
ENVEYO
BOOTH 601 Enveyo is the leading provider of logistics data management, visibility, and
enveyo.com
shipping optimization software, helping 3PLs and shippers of all sizes move their logistics forward through data-driven technology. From shipment analytics and automated carrier selection to post-purchase delivery experience management and freight auditing, Enveyo is the only suite deploying solutions across the logistics lifecycle. Powered by a robust, enterprise data management platform, Enveyo Insights, Modeling, Cloudroute, Alerting, and Audit solutions enable organizations to make business-transforming shipping decisions.
ENVISTA
BOOTH 522 enVista is the premier supply chain and enterprise technology solutions
envistacorp.com
partner and systems integrator, enabling your vision and maximizing results with unmatched scale and expertise. With 25+ years of experience serving thousands of leading brands, enVista delivers a platform of services spanning supply chain strategy, automation & robotics, systems and technology that simplifies the complex and drives impactful outcomes through a shared vision. Our ability to consult, implement and operate as a single source of responsibility across supply chain, IT and enterprise technology enables companies to optimize operations inside the four walls and beyond, leveraging enVista as a trusted advisor across their enterprises. Let’s have a conversation.®
TM
EPOST GLOBAL
BOOTH 208 At ePost Global, we simplify international and domestic shipping with
epostglobalshipping.com
our new domestic eDGE service, expanding our reach to over 200 countries. With 25+ years of experience, we offer tailored solutions and the best rates to help you grow your business globally and locally. Discover how ePost Global delivers the total package for your shipping needs.
Booth 516
Control costs. Gain clarity. Ship smarter. AI-powered parcel audit and spend intelligence trusted by top shippers
Join us for drinks on Monday, Sept. 14 Come and go event co-hosted with Roadie 8:00 pm to 10:00 pm at Socio in the Gaylord Get on the guest list
intelligentaudit.com
E X H I B I T O R S AS OF AUGUST 25, 2026 ETI MATERIAL HANDLING etintegrators.com
EUROSENDER eurosender.com/en
BOOTH 840 Eurosender is a technology-driven logistics platform that connects individuals and businesses with reliable courier, freight and transport services across Europe and worldwide. Through one easy-to-use platform and API integration, customers can compare and book parcel delivery, pallet shipping, van transport, freight forwarding and tailored logistics solutions. By combining digital convenience with an extensive network of logistics providers, Eurosender simplifies shipping, improves cost transparency and gives customers one dedicated point of contact for everything from occasional deliveries to complex supply chains.
EUROSORT
BOOTH 423 EuroSort designs and manufactures high-speed sortation technology for the
eurosort.com
parcel industry, serving some of the world’s largest carriers, consolidators, final mile delivery companies, and 3PL’s. Our unit and shipping sorters enhance efficiency and throughput by reducing labor requirements, eliminating errors, and increasing the number of sorts in a given space. Compared to cross-belt or tilt tray systems, our technology offers substantial electricity savings, decreased downtime, simpler maintenance, and lower costs. With over 500 EuroSort sorters installed globally, from parcel handling, omni-channel fulfillment, returns, central-fill, and e-commerce operations, EuroSort is the trusted backbone of parcel sorting operations for leading companies worldwide.
EVANS TRANSPORTATION
BOOTH 336 Evans Transportation Services is a leading North American third-party logistics provider that delivers customized, technology-driven transportation management solutions designed to simplify complex supply chains, reduce costs, and improve shipping performance. What differentiates Evans is its consultative approach. Rather than simply arranging freight shipments, the company acts as an extension of its customers’ logistics teams—providing strategic guidance, continuous optimization, carrier management, freight audit and payment, visibility, reporting, and ongoing cost-reduction initiatives. Their focus is on building long-term partnerships that improve service performance while lowering total transportation spend.
evanstrans.com
EXPRESS CARRIERS ASSOCIATION ecadeliveryindustry.org
BOOTH 833 Express Carriers Association (ECA) is a Delivery Industry Alliance that facilitates meaningful connections between shippers, local and regional carriers, and the service providers that support our industry. Shippers who join the ECA have 24/7/ 365 access to company profiles of carrier and vendor members. ECA members also have access to a premier matching report to gauge how they match up with each other year-round.
EXTENSIV
BOOTH 334 Extensiv’s powerful and innovative warehouse management solution allows
extensiv.com
fulfillment teams to deliver the experience their customers demand. Dissatisfied with antiquated systems that didn’t speak to each other, we strive to bring a new, modern, and connected approach to the industry, so that 3PLs can get back to fulfilling and their customers can get back to creating.
FLEXCO
BOOTH 123 Flexco understands that the efficiency of your parcel handling operation is related to the performance of your conveyor system, offering multiple product solutions to limit downtime and help your operation run smoothly. By constantly driving technology and design, we strive to become the leader in belt conveyor solutions that maximize uptime, productivity, and safety. Our team of knowledgeable experts can help you evaluate your system’s performance, identify opportunities for improvement, and implement complete solutions.
flexco.com
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BOOTH 233 ETi is a respected, full-service material handling integrator driven to create enduring customer partnerships by empowering our employees to provide the highest level of service. We use Smart Systems Solutions™ to deliver high-quality automation and storage solutions and comprehensive support. The ETi team brings executive-level expertise and applied knowledge in all project environments. We have deep experience working with national and international manufacturing, distribution, and consulting firms. Our strength in project execution while minimizing corporate bureaucracy allows us to remain unequaled in the industry for responsiveness, flexibility, and customer commitment.
Delivering in Canada from coast to coast Reach customers across the border with Canada Post. Canada's national postal service and its unparalleled network provide access to all 17.8 million addresses, from coast to coast.
Visit canadapost.ca/gonorth to learn more.
E X H I B I T O R S AS OF AUGUST 25, 2026 FREEHAND freehand.ai
GENYE TECHNOLOGY gzgenye.com/en
GLS gls-us.com
GREEN MOUNTAIN TECHNOLOGY greenmt.com
HACKBARTH DELIVERY SERVICE hackbarthdelivery.com
HOVERSHIP hovership.com
ID PARCEL & MAIL SOLUTIONS idparcelandmail.com
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BOOTH 540 Freehand is an agentic AI platform for supply chain and spend management. Its autonomous AI Teams replace manual operations across procurement, supplier management, and finance ops for complex enterprise categories.
BOOTH 115 Genye is a high-tech enterprise specializing in the research, development, manufacturing, and deployment of intelligent sorting solutions for the logistics and express delivery industry.
BOOTH 715 GLS US is a parcel delivery provider built on decades of logistics expertise, delivering dependable service across the Western U.S. and connecting shippers to Canada and international markets through the global GLS network. Our regional network manages every step from first-mile pickup to final-mile delivery, ensuring speed, consistency, and low damage rates that protect your brand. Real-time tracking, visual proof of delivery, geo-fencing, and push notifications provide complete shipment visibility. When you need support, you reach knowledgeable people who know your business. With transparent pricing, fewer surcharges, and reliable service, GLS US delivers a predictable shipping experience backed by trusted logistics expertise.
BOOTH 405 Green Mountain Technology (GMT) is a technology-enabled parcel logistics
management and advisory firm. Large, complex shippers turn to us to continuously improve customer delivery experiences and the cost to make them possible.
BOOTH 831 Founded in 1975, family owned Hackbarth Delivery Service is a leading Southeast regional logistics provider specializing in warehousing, distribution, and final mile delivery. A certified woman owned business, SmartWay partner, and GDP certified company, Hackbarth operates 42 locations across 12 states and delivers more than 20 million packages annually. Services include parcel delivery, box truck and white glove delivery, dedicated routes, warehousing, pick and pack, and cross docking. Guided by a mission to improve lives through logistics, Hackbarth combines outstanding customer service with innovative technology to deliver efficiency, optimization, and full shipment visibility.
BOOTH 722 Hovership is a next generation, tech-infused, super-regional parcel delivery provider specialized in providing shippers with a modernized delivery experience, extreme transparency, and a coverage footprint to match today’s demand
BOOTH 322 ID Parcel & Mail Solutions designs, builds, and services innovative, costeffective parcel and mail sorting systems. We provide affordable solutions by focusing on our customers’ essential needs, avoiding unnecessary costly options and components. Using best-in-class technologies from leading manufacturers, we deliver high-quality systems without the overhead of larger providers. For over 27 years, we’ve served major organizations like Air Business, APC, Asendia USA, ePost Global Solutions, and The Mail Group, offering tailored solutions that meet critical goals at a lower cost.
NEW EXHIBITOR
MATERIAL HANDLING/WAREHOUSING OPS PAVILION
REGIONAL CARRIER/FINAL MILE PAVILION
AI & ROBOTICS AUTOMATION PAVILION MEDIA SPONSOR
INBOUND LOGISTICS inboundlogistics.com
Inbound Logistics’ Platform - hard copy, digital & App editions as well as web, enewsletter, podcast and social media channels - is the go-to source for logistics and supply chain enterprises in retail, eCommerce, manufacturing and more. Reaching 750,000 industry impressions each month globally, Inbound Logistics ensures our audience is aware of news, industry trends, and the processes of putting theory into practice while enabling them to connect with qualified solutions providers.
INFIOS
BOOTH 525 Infios is a global leader in intelligent supply chain execution, relentlessly
infios.com
making supply chains better — every single day. With a portfolio of adaptable solutions, we empower businesses of all sizes to simplify operations, optimize efficiency, and drive measurable impact. Infios serves more than 5,000 customers across 70 countries, delivering adaptable and innovative technologies that evolve with changing business needs. Our deep expertise and commitment to purposeful innovation help businesses turn supply chains into a competitive advantage, building resilience and shaping a more sustainable future.
INTELLIGENT AUDIT
BOOTH 516 Intelligent Audit helps enterprise shippers protect margins by improving
intelligentaudit.com
transportation visibility, controlling costs, and optimizing logistics performance. For nearly 30 years, our platform has combined Freight Audit & Payment, Parcel Spend Management, Logistics Business Intelligence, AI-powered analytics, and managed services to reduce transportation spend, improve operational efficiency, strengthen carrier accountability, and turn logistics data into measurable business value. Trusted by brands including CVS Health, Lululemon, Nordstrom, Shutterfly, Wayfair, and H&M, Intelligent Audit delivers the data, expertise, and AI-driven intelligence organizations need to build more efficient, resilient, and cost-effective supply chains.
E X H I B I T O R S AS OF AUGUST 25, 2026 INTERNATIONAL BRIDGE myib.com
BOOTH 617 International Bridge provides 3-5 day small-parcel regional delivery to Non-continental US locations. Our affordable, expedited service is fully trackable from the point of receipt at an IB warehouse to the door in Hawaii, Alaska and Puerto Rico. For over 20 years this solution has been the cornerstone of our business, delivering millions of small parcels every year. With our end-to-end delivery expertise, you can ensure your products reach their destinations in these locations efficiently and cost-effectively.
IRON MOUNTAIN WAREHOUSING & LOGISTICS
BOOTH 124 For more than 75 years, Iron Mountain has been the trusted global leader in storage. As a 3PL with facilities where you need them most, offering 95M SF around the world, we help brands and businesses manage their supply chain with flexsolutions.ironmountain.com ibility and efficiency. Whether you’re looking for overflow storage, short-term engagements, or long-term contract logistics, we’ve got the capacity, technology, and talent to IRON support your business growth. ®
MOUNTAIN
JITSU gojitsu.com
KEBA keba.com/en
LAMBDA SUPPLY CHAIN lambdasupplychain.com
LATAM CARGO latamcargo.com/en
LOCUS locus.sh
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BOOTH 723 Jitsu is a last mile logistics solution that helps brands and shippers meet and exceed customer expectations. Jitsu uses a proprietary, AI-powered technology platform to achieve a 99+% on-time delivery rate and to support companies seeking greater customer lifetime value (CLV) through superior doorstep delivery. Logistics teams can now provide a differentiated delivery experience at a competitive cost, overcoming the limitations of legacy delivery providers. Jitsu operates in urban areas across the U.S., enabling high-volume shippers to consistently cater to their customers’ rising needs and expectations.
BOOTH 837 KEBA is a leading technology partner for intelligent self-service and automated handover solutions. Our innovative locker systems and open software platform enable secure, convenient parcel, goods, and asset handover for parcel carriers, retailers, residential properties, universities, and businesses. From parcel lockers and click-andcollect to employee lockers and smart asset management, KEBA helps automate the last mile, improve operational efficiency, and enhance customer convenience. Designed for seamless integration, our solutions provide 24/7 self-service access, reduce costs, and optimize delivery processes. Backed by decades of automation expertise, KEBA makes handover smarter, more efficient, and more sustainable.
BOOTH 740 Lambda Supply Chain is a cloud-native, AI-driven platform for supply chain network design and optimization. The platform enables CPG, e-commerce, and retail companies to create digital twins of their supply chains—from SKU-to-DC placement to parcel rate modeling and last-mile cost optimization. Teams can run what-if scenarios, reduce logistics costs, and achieve their sustainability goals. Backed by network strategy and managed analytics services, Lambda Design helps organizations turn supply chain complexity into measurable savings.
BOOTH 337 eParcel by LATAM Cargo, part of LATAM Airlines Group, the leading airline group in South America, simplifies cross-border shipping into Latin America. We help merchants, marketplaces, fulfillment providers, and logistics companies grow in the region through an end-to-end solution combining express-like transit times, competitive pricing, customs clearance, import tax management, and last-mile delivery.
BOOTH 422 Locus, part of Ingka Group, is an AI-native agentic TMS purpose-built to orchestrate logistics operations autonomously across every mile, channel, and mode. Unlike legacy TMS platforms that plan but cannot act, Locus deploys governed AI agents that decide, dispatch, and deliver within the constraints enterprises define. Informed by 250+ real-world operational constraints, 1,000+ integrated carriers, and 1.5 billion+ optimized deliveries, Locus powers 360+ enterprise clients across 30+ countries today including, Unilever, Nestlé and Brightstar. Governed through six enterprise mechanisms and backed by 10 patents and 99.99% uptime, Locus delivers autonomy on your terms.
E X H I B I T O R S AS OF AUGUST 25, 2026 LOGICPATH LOGISTICS logicpathlogistics.com
MAILINGLISTS.COM mailingsystems.com
BOOTH 835 Mailinglists.com is a leading provider of business, consumer, and international marketing data, helping organizations connect with targeted audiences worldwide. Backed by nearly 30 years of industry experience, we deliver accurate, compliant, and ready-to-activate consumer and business datasets along with expert list brokerage, data hygiene, and append services that drive measurable marketing performance.
MANTISSA CORPORATION
BOOTH 327 Mantissa Corporation is the Premier US manufacturer of high speed loop
mantissacorporation.com
sorters for unit sortation, specializing in our line of Tilt Tray and Cross Belt sorters. With years of experience and multiple customers and projects, Mantissa has become a trusted partner for businesses looking to streamline their parcel handling operations. Our innovative solutions are designed to minimize downtime with unique redundancy features, while optimizing productivity and efficiency by reducing costs and improving accuracy. Whatever the application, Mantissa has the knowledge and experience to deliver the right solution for your business.
MUSHINY
BOOTH 236 Founded in 2016, Mushiny is a world-leading expert in intelligent logistics robotic systems. The company currently has more than 300 employees, with operations spanning over 50 countries and regions worldwide. Overseas markets account for 70% of its business. Mushiny advocates advancing robotics globally through an open robotic hardware platform and an open robotic software system, working together with all partners who are committed to making the world more efficient and better. Ultimately, we strive to free humanity from monotonous, repetitive, and tedious mechanical labor, enabling everyone to engage in creative work and bring more vibrant possibilities to the world.
mushiny.com
NPI / FMH CONVEYORS npisorters.com
OCTUP octup.com
OMNI METALCRAFT RSL vectoroller.com
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BOOTH 824 LogicPath is a specialized logistics partner providing a methodical solution for complex small parcel delivery across CA, AZ, NV, & TX. Our expertise lies in managing nuanced shipments and time-critical parcels that fall outside the scope of conventional carriers. At LogicPath, we believe in providing a logical, problem-solving approach to every supply chain challenge. Let’s discuss a partnership that streamlines your business.
BOOTH 316 For more than 45 years, NPI has been a leader in automated sortation systems, delivering affordable, high-speed, low-maintenance solutions for package and letter handling. Our team engineers, designs, manufactures, installs, and supports every system with customizable service plans, preventive maintenance, parts, equipment service, and 24/7 customer support. NPI serves a wide range of industries, including third-party logistics, last-mile delivery, courier services, financial institutions, postal operations, pharmaceuticals, distribution, e-commerce, and warehousing. Built for flexibility and scalability, our modular sorting systems reflect NPI’s commitment to delivering exceptional performance through our guiding principle: Efficiency Through Innovation.
BOOTH 235 Octup is the AI platform built for 3PLs. It connects to your WMS and does what your WMS can’t: automates billing, finds missed revenue, and gives your whole team real-time visibility into what’s actually happening in the warehouse. Ask Octup AI a question, get an answer in seconds. Most customers find 10 to 30% more billable revenue just during setup. Month-to-month. No annual contracts.
BOOTH 838 Omni Metalcraft RSL is a hyper-focused enterprise created to commercialize, market, and support the innovative and patent-pending VectoRoller™ product solution. Backed by 40+ years of material handling expertise, the VectoRoller can be used as a retrofit conveyor roller solution designed to improve ergonomics and increase flow as well provide innovative functionality in new conveyor design solutions. All of Omni Metalcraft RSL’s VectoRoller products are proudly manufactured in the United States.
NEW EXHIBITOR
MATERIAL HANDLING/WAREHOUSING OPS PAVILION
REGIONAL CARRIER/FINAL MILE PAVILION
AI & ROBOTICS AUTOMATION PAVILION
ONOMATIC onomatic.com
BOOTH 126 Onomatic is a multi-agent orchestration platform that unifies warehouse automation. As distribution operations adopt multiple automation and robotics systems, Onomatic coordinates material flow across all equipment in real time using adaptable workflows. Our platform integrates data from automation systems and WMS/ERP software into a single, intelligent intralogistics solution that improves efficiency, visibility, and control. Founded in 2022 by logistics and supply chain technology veterans, Onomatic helps organizations simplify automation integration, maximize system performance, and ensure their automation investments deliver measurable operational results as warehouses scale and evolve.
ONTRAC
BOOTH 709 OnTrac is the #1 Alternative Carrier Network for e-commerce deliveries, help-
ontrac.com
ing retailers and shippers build a competitive advantage through faster delivery times, 7 day/week operations, lower costs, coast-to-coast coverage, and reliable performance. The OnTrac delivery network reaches more than 75% of the population in 35 states and Washington, D.C., and supports a growing range of ecommerce, marketplace, and omnichannel shipping needs. With more than 65 years of experience, OnTrac has evolved into a critical part of the U.S. e-commerce logistics infrastructure and is trusted by leading shippers seeking greater speed, flexibility, and resilience in their supply chains.
OPENBORDER
BOOTH 832 OpenBorder partners with leading digital brands to significantly scale international revenues. They help ecommerce brands expand into new markets and channels with solutions built to grow revenue and deepen customer relationships, globally.
openborder.com
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E X H I B I T O R S AS OF AUGUST 25, 2026 OPTIMA OVERNIGHT shipoptima.com
OTD FLORIDA otdflorida.com
BOOTH 718 Optima offers regional Next Day Last Mile delivery service to over 3000 zip codes throughout New England at a very economical cost to your business. We boast a 99% on-time delivery rate and represent a great option for shippers both D to C and B to B with small parcel shipment volumes. Our personal touch and dedicated customer service team will ensure your most important packages are delivered on-time!
BOOTH 826 OTD Florida is a third-generation, family-owned logistics company founded in 1981. We provide reliable statewide overnight UPS/FedEx-style small parcel delivery, same-day courier, fleet replacement, and customized delivery services, plus warehousing, fulfillment, and specialized life-science logistics. With multiple distribution facilities across Florida and a focus on technology, real-time tracking, and personalized solutions, we help businesses of all sizes move goods efficiently and on time. Our family values drive every delivery—treating your shipments like our own. OTD Florida is your dedicated Florida logistics partner. Learn more at OTDflorida.com.
PACCURATE
BOOTH 321 Paccurate is the Packing Control System (PCS) for high-volume parcel ship-
paccurate.io
pers. Brands, 3PLs, and distributors use Paccurate to optimize packing decisions across fulfillment operations, improving performance beyond traditional cartonization. Paccurate provides the visibility and control to align packing strategies with business goals, operational requirements, and transportation costs. Through simulation, centralized packing governance, and continuous performance monitoring, organizations can test, refine, and optimize packing strategies. Customers reduce shipping costs, minimize packaging waste, improve fulfillment efficiency, and achieve better packing performance.
PARCEL PENDING BY QUADIENT
BOOTH 333 Quadient is the provider of the largest carrier-agnostic locker networks,
parcelpending.com
designed to make parcel deliveries and returns easy and intuitive for everyone. With more than 100 years of innovation supporting our clients’ mail and parcel needs, Parcel Pending by Quadient solutions ensure secure, efficient, and convenient parcel deliveries and returns. For more information about Parcel Pending by Quadient, visit: parcelpending.com/en- us/markets/open-locker-network/
M A R G A R I TAVI L L E CO - S P O N S O R
PARCELPERFORM AMERICAS parcelperform.com
merce enterprises. We help brands master the entire post-purchase journey—from checkout to returns—built on the industry’s most comprehensive data foundation, with 1,100+ carrier integrations delivering end-to-end logistics transparency. We’re also pioneering AI Commerce Visibility, a new standard for the age of generative AI. As AI agents become the gatekeepers of e-commerce, visibility is no longer about keywords— it’s about proving operational excellence. We help brands optimize the trust signals AI evaluates, like delivery speed and reliability, so they’re recognized by AI, recommended by algorithms, and chosen by shoppers.
PHD SOLUTIONS
BOOTH 330 Fast accurate dimensions, parcels to pallets, from anywhere to anything.
phdsolutions.ca
Drop by booth 330 to see how we can solve any picking / packing and fulfillment challenges you might have. Just in time for this event we have launched enVision Capture, IP Video recording capabilities for your packstations. PHD’s 30+ years of software development and integration expertise brings you enVision, a vendor agnostic platform that makes integration headaches a thing of the past.
PIONEER SYSTEMS
BOOTH 111 Pioneer Systems provides tactical solutions for your bulk material challenges with a commitment to hands-on, responsive and fast support that outfits you and your team for success. We plan, design and manufacture bulk material handling equipment and automated systems including dumpers, gaylords, bulk bag fillers and more.
pioneersystemsllc.com
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BOOTH 109 Parcel Perform is the leading AI Delivery Experience Platform for e-com-
E X H I B I T O R S AS OF AUGUST 25, 2026 O F F I C I A L L A N YA R D S P O N S O R
PROSHIP
BOOTH 424 ProShip’s suite of leading multi-carrier shipping software solutions empower
proshipinc.com
businesses of all sizes to simplify parcel and LTL workflows, automate shipping tasks, and take complete control of their shipping strategy. As a premier logistics technology provider exclusively dedicated to shipping software solutions, ProShip is committed to delivering powerful shipping software today and into the future. Trusted by leading brands, ProShip is the last shipping software you’ll ever need. Visit proshipinc.com to learn more.
PROTECTED HARBOR
BOOTH 708 Protected Harbor is an Application-Aware Infrastructure (AAI) company that designs, hosts, and manages secure, reliable technology environments. By combining deep application knowledge with managed IT, cloud, cybersecurity, and disasterrecovery expertise, Protected Harbor helps organizations improve performance, reduce risk, and maintain business continuity.
protectedharbor.com
PUDO INC pudopoint.com
QAD
BOOTH 325 QAD helps organizations optimize parcel execution across complex,
qad.com/solutions
high-volume shipping networks. QAD Multi-Carrier Parcel Shipping (MCPS) automates carrier selection, ensures compliance, reduces shipping costs, and improves operational efficiency. Seamlessly integrating with leading ERP, WMS, OMS, and TMS platforms, MCPS provides real-time rate shopping, label generation, shipment validation, tracking, and analytics across hundreds of global carriers. Whether shipping from distribution centres, manufacturing facilities, or retail locations, QAD enables every parcel to be shipped with the right carrier, service level, and cost—delivering greater visibility, improved productivity, lower transportation costs, and scalable parcel operations.
RANPAK
BOOTH 131 Founded in 1972, Ranpak’s goal was to create the first environmentally
ranpak.com
responsible system to protect products during shipment. The development and improvement of materials, systems and total solution concepts have earned Ranpak a reputation as an innovative leader in e-commerce and industrial supply chain solutions. Ranpak is headquartered in Concord Township, Ohio and has approximately 850 employees.
RATELINX
BOOTH 417 RateLinx is a market leader and Gartner top-ranked provider of Transpor-
ratelinx.com
tation Management System (TMS) solutions and Freight Audit and Pay services. With a focus on optimizing freight spend, automating processes, and scaling with businesses as their transportation complexity grows, RateLinx offers enterprise-quality TMS solutions that are easy to use, affordable, scalable, and powerful for inbound, outbound, and third-party shipments.
REBOUND RETURNS
BOOTH 339 ReBound, part of Reconomy, are a leading global returns management specialist, enabling easy omnichannel returns for brands and their consumers. Through a combination of integrated returns software and an extensive logistics network, underpinned by sustainable thinking, we provide brands with a complete ecosystem to handle their global, end-to-end returns. We optimize and manage the entire returns lifecycle so retailers and brands can focus on their core business. We help you achieve operational and cost efficiency, consistent scalability, and end-to-end returns visibility. This results in improved returns experiences both for customers and brands.
reboundreturns.com
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BOOTH 133 PUDO Inc. operates an independent network of more than 2,000 staffed parcel pick-up, drop-off and return locations across the United States and Canada. Located within trusted neighborhood businesses, PUDOpoints give consumers secure, convenient alternatives to home delivery while helping retailers, e-commerce companies and carriers improve efficiency, reduce failed deliveries and simplify returns. PUDO’s technology connects every transaction, providing secure parcel handling and visibility throughout the process. By leveraging existing local businesses instead of building new facilities, PUDO expands first- and last-mile capacity, creates new revenue opportunities for merchants and delivers a more sustainable, connected parcel ecosystem.
E X H I B I T O R S AS OF AUGUST 25, 2026 REELABLES reelables.com
BOOTH 807 Reelables is transforming supply chain visibility with the world’s first infrastructure-free, disposable smart shipping labels. Applied like a standard shipping label, Reelables’ battery-powered labels use cellular, Wi-Fi and Bluetooth technologies to provide real-time location and condition monitoring without gateways or scanners. Organizations can track high-value, time-sensitive shipments from origin to destination while integrating seamlessly with TMS, WMS, ERP and enterprise systems through cloud APIs. The result is faster deployment, lower operational complexity, improved shipment security, reduced losses and greater supply chain visibility. Reelables is redefining connected logistics by making every shipment visible
RELIABLE LOGISTICS
BOOTH 730 Reliable Logistics is a Canadian supply chain provider specializing in parcel
reliablelogistics.ca
delivery, customs brokerage, fulfillment, and freight management solutions. As a licensed Canadian Customs Broker, we help eCommerce businesses simplify cross-border shipping and successfully grow within the Canadian market. Through our proprietary TMS, ShipEzee, our customers benefit from real-time visibility and streamlined transportation management, while our experienced team delivers flexible solutions tailored to evolving business needs. Backed by reliability, transparency, and proactive customer support, our logistics solutions are designed to help growing businesses scale confidently across North America.
LITERATURE BAG SPONSOR
ROADIE
BOOTH 524 Roadie, a UPS Company, is a logistics management platform. Founded in
roadie.com
2014, Roadie offers businesses fast, flexible and asset-light logistics solutions for last-mile delivery. Roadie enables local delivery to more than 95% of U.S. households by providing access to more than 200,000 independent drivers nationwide – allowing businesses to offer their customers delivery optionality for almost any industry, from airlines to artisans. Roadie’s solutions include: local same-day delivery, local next-day delivery, delivery from warehouse with in-house sortation, oversized delivery, sustainable delivery, returns and more.
ROADLY LOGISTICS
BOOTH 108 Roadly simplifies supply chain management with transparent, flexible trans-
roadlylogistics.com
portation solutions tailored to your business. Every customer is supported by a dedicated Account Manager and Operations team, available 24/7. Leveraging a trusted nationwide carrier network, Roadly provides full truckload, LTL, auto transport, and drayage services with reliable, on-time delivery. Our collaborative approach helps optimize transportation strategies while reducing costs and adapting to changing logistics needs. With a 99.1% on-time delivery rate and a 98% customer retention rate, Roadly delivers the performance, reliability, and service businesses need to keep their supply chains moving.
ROCKETFUEL RECHARGE
BOOTH 241 RocketFuel Recharge is prepaid billing automation for 3PLs. Meter every shipment against a client’s prepaid balance, catch carrier adjustments automatically, and run markups, claims, and invoicing in one platform — connected to 100+ WMS, OMS, and carrier systems.
rocketfuelrecharge.com
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SHIPDNA
BOOTH 705 ShipDNA is a shipping optimization company with over 35 years of expe-
shipdna.com
rience helping businesses streamline fulfillment, reduce costs, and improve customer satisfaction. Our multi-carrier shipping software integrates seamlessly with any ERP, OMS, or WMS, enabling real-time rate comparison, carrier selection, and shipment management. We also offer forms generation, consultation, integration, negotiation, and audit services—tailored to your needs. Our data-driven approach uncovers savings and efficiencies across parcel and LTL shipping. Whether expanding your network, increasing volume, or improving performance, ShipDNA provides the tools and expertise to elevate your shipping operations.
SHIPERP
BOOTH 420 ShipERP is a powerful multicarrier parcel shipping solution that integrates
shiperp.com
seamlessly with ERPs, WMS, OMS, and TMS. It automates shipping processes, enhances shipment visibility, optimizes carrier selection, and reduces costs. By streamlining operations and improving efficiency, ShipERP helps businesses achieve faster deliveries and a strong return on investment.
E X H I B I T O R S AS OF AUGUST 25, 2026 SHIPIUM
BOOTH 409 Promise-to-payment infrastructure for your shipping operations. Manage
shipium.com
every shipment, from anywhere to anyone, to help reduce costs and improve experience like never before.
SHIPPERHQ
BOOTH 541 ShipperHQ is the leading shipping and checkout experience platform for
shipperhq.com
ecommerce brands, helping merchants cut shipping costs, convert more carts, and scale across borders without custom development. With real-time rates from UPS, FedEx, DHL, and 30+ freight providers, plus smart packing, multi-origin routing, and shipping analytics, ShipperHQ gives merchants full control over shipping costs, delivery options, and the checkout experience their customers see. Headquartered in Austin, TX, ShipperHQ is trusted by over 6,000 merchants in 150+ countries – from fast-growing DTC retailers to global B2B brands.
SHIPSAVING
BOOTH 834 ShipSaving provides the infrastructure powering cross-border commerce, connecting major and regional carriers through one platform for rate shopping, labels, tracking, and returns. Built around each operation’s unique workflows, ShipSaving delivers custom rate logic, seller-specific rules, and API-driven tools tailored to business needs. From sandbox to launch, integrations move in weeks with ongoing support through peak seasons. With deep cross-border expertise, ShipSaving simplifies HS codes, customs data, commercial invoices, duty optimization, and market expansion. Supported 24/7 in English and Mandarin, ShipSaving helps global marketplaces and businesses streamline shipping across borders.
shipsaving.com
SHIPSCIENCE shipscience.com
SHIPSURANCE
BOOTH 805 With over 20 years of experience insuring businesses, Shipsurance provides
shipsurance.com
coverage for shipments sent via the major shipping carriers at a greatly reduced rate; often more than 90% off the carrier rates. We’re more than just a shipping insurance vendor. As your business partner, we work with you as your claims management department. Shipping insurance is our specialty, which lets us focus on what we do best — offer low rates, great service, and quality support. See how we can help your business.
SHIPTIME
BOOTH 641 ShipTime is a full-service logistics platform designed for small and midsized businesses seeking simpler shipping, lower costs, and greater efficiency. Through one intuitive system, businesses access discounted carrier rates and manage everything from envelopes and parcels to LTL freight in one place. ShipTime integrates with leading business systems, provides clear analytics, and eliminates the need for multiple carrier accounts or monthly platform fees. Combining logistics expertise, practical technology, and hands-on support, ShipTime acts as an extension of your team—helping you make smarter decisions, resolve issues quickly, and manage shipping with confidence.
shiptime.com
SHIPWARE
AN SIB COMPANY
shipware.com
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BOOTH 736 ShipScience is the leading logistics intelligence platform, revolutionizing how e-commerce and retail companies manage their small parcel shipping. Founded by Anthony Robinson, a successful e-commerce entrepreneur, ShipScience serves Fortune 500 companies with in-depth parcel data analytics and expert parcel-based decision support. By providing actionable insights that enhance shipping efficiency, reduce costs, and improve delivery experiences, we help companies navigate the complexities of shipping and stay competitive in a rapidly evolving market.
BOOTH 231 Shipware provides parcel, LTL, 3PL and fulfillment spend management
solutions for businesses that ship. We help shippers address challenges like never-ending peak season surcharges, building a healthy carrier mix to mitigate risk of service delays, trying to improve transit times while carrier networks are swamped, and much more. From SMBs to Enterprise Shippers, we simplify the process of reducing transportation costs and ongoing spend management – without causing any hiccups to your current operations.
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E X H I B I T O R S AS OF AUGUST 25, 2026 SLIP ROBOTICS
BOOTH 211 Slip Robotics enables autonomous truck loading and unloading in 5 min-
sliprobotics.com
utes—at any dock, with any freight, and without Wi-Fi or IT integration. Slip eliminates dock bottlenecks by replacing slow, manual loading processes with robotic automation that improves speed, safety, and simplicity across the supply chain. Supporting floor-loaded boxes, pallets, racks, and more, Slip reduces forklift dependency, minimizes injury and damage risks, and requires no custom trailers or infrastructure changes. Through its Robots-as-a-Service model, Slip is transforming warehouse docks for leading companies across North America, including John Deere, GE Appliances, Nissan, and Valeo.
SMART KARTON
BOOTH 142 At Smart Karton, we’re not just about packaging—we’re about creating impactful, sustainable change in the industry. Our mission? To deliver innovative, cost-effective packaging solutions that not only enhance the unboxing experience but also pave the way for a greener future.
smartkarton.com
SMARTY smarty.com
SONY electronics.sony.com
SPEE-DEE DELIVERY SERVICE speedeedelivery.com
BOOTH 138 Sony REON POCKET PRO Plus is a discreet, wearable cooling and warming device designed to keep you comfortable throughout the day. Worn under clothing, it automatically adjusts temperature based on your environment and activity when paired with the Wearable Sensing Device. Key Benefits: Automatic cooling and warming with Smart Mode Up to 15 hours of battery life Discreet, under-clothing design Quiet operation for all-day wear Bluetooth app and on-device controls Comfortable, secure fit with Adaptive Hold Design Built-in safety monitoring Learn more: electronics.sony.com/ more/reon/all-reon-pocket/p/rnpkp1pth
BOOTH 727 Spee-Dee Delivery Service is proud to be celebrating 48 years of provid-
ing cost-effective service in the Upper Midwest. Our company’s footprint has grown to encompass 10 states. Reliable service is provided to 12,000 daily shippers throughout our network. We continue to add to our service offerings including Spee-Dee On-Call, Spee-Dee LTL, and Spee-Dee Logistics. Spee-Dee Delivery’s new Transportation Management System, Spee-Dee shipit powered by Dispatch Science, streamlines shipping with real-time tracking, easy label creation, and seamless integration. Spee-Dee’s straightforward approach to pricing makes it easy for shippers to identify and realize cost savings.
SPEEDX
BOOTH 509 At SpeedX, we deliver more than just packages. We offer reliable next-
speedx.io
day and 2-day services to ensure your business keeps moving. With our streamlined approach, you benefit from predictable pricing and extensive coverage across key metro areas like New York, Chicago, and Los Angeles. Our seamless API integration offers real-time tracking and photo proof-of-delivery, enhancing transparency and control. Whether you’re a direct retailer, an online marketplace, or a third-party logistics provider, we provide the flexibility and efficiency to meet your needs.
SPOTWORK
BOOTH 836 Spotwork is a marketplace platform connecting Companies to available workers across warehousing, logistics, distribution, food processing, and manufacturing. Companies get faster access to workers, with the ability to reach hundreds of available workers in minutes through curated pools built for their exact roles and locations. Marketplace activity signals give Companies visibility before engaging a worker, and 24/7 platform support keeps operations running without interruption. Spotwork operates in 35+ markets across America, with 300,000 Spotters on the platform and 95%+ job fulfillment. The result: reduced staffing uncertainty, lower costs, and no long-term commitments or agency lock-ins.
spotwork.co
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BOOTH 801 Ship deliveries to the right place, the first time with Smarty’s address data solutions. Every shipment starts with a valid, standardized, and deliverable address, reducing costly delivery errors and optimizing routes from origin to destination. Our cloud-based APIs integrate easily with shipping, logistics, and route planning systems to improve efficiency and accuracy across the entire supply chain. Smarty delivers 99.999% uptime, processing speeds of 25K+ addresses/sec, and real human technical support whenever you need it. With Smarty, you can move goods faster, cut costs, and ensure every delivery arrives exactly where it should.
B OT TO M L IN E • Net increase in refunds • Reduce staff’s workload • Reduce shipment problems • Improve carrier’s service • Increase Customer Satisfaction
FREE AUDIT. IDENTIFY HIDDEN SHIPMENT ISSUES.
VISIT US AT BOOTH 706
E X H I B I T O R S AS OF AUGUST 25, 2026 STREAMTECH streamtecheng.com
BOOTH 223 StreamTech Engineering is a leading material handling systems integrator, designing automation for each stage in warehouse fulfillment: receiving, picking, packing, shipping and sortation. With in-house WCS software and controls expertise, StreamTech provides custom solutions for receiving, picking, pack station automation and document insertion, dimensioning and shipping, print-and-apply labeling, sortation systems and more. Systems are designed, assembled, integrated and tested before installation to minimize operational disruption and downtime. StreamTech’s automation systems reduce labor constraints, increase throughput, improve customer satisfaction, cut operational costs, and allow scalability and growth.
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SUPPLY CHAIN BRAIN supplychainbrain.com
SWIFTX swiftx-express.com
SYNERTECH AUTOMATION synertechusa.com
SYSTEMS AUTOMATED systemsautomated.com
TECHDINAMICS INTEGRATIONS techdinamics.com
TEMPERPACK temperpack.com
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Supply Chain Brain, today’s most comprehensive supply chain management information resource, is accessed year round through a wide range of ever evolving multi-media formats by hundreds of thousands of the world’s most influential supply chain executives. In addition to addressing the fundamental principles of supply-chain management, SupplyChainBrain identifies the latest news, emerging trends, technologies and best practices, forward thinking ideas and cutting-edge solutions - and continues to write and report about these as they evolve and mature.
BOOTH 140 SwiftX is a global logistics company delivering technology-driven last-mile solutions for businesses. By combining operational excellence, real-time shipment visibility, and a customer-centric approach, we help our partners build faster, more reliable, and more efficient delivery networks.
BOOTH 237 SynerTech Automation is a full-service automation integrator specializing in material handling and robotics. The companies that work with SynerTech get complete turnkey systems that are built with quality components and are programmed so workers can reliably operate them. Whether you need a few conveyors or an entire automated system, SynerTech Automation is a partner you can trust with your automation projects.
BOOTH 137 Since 1983, Systems Automated has delivered turnkey warehouse automation solutions that improve throughput, visibility, and scalability for distribution and fulfillment operations. Our expertise includes ControlPoint WCS software, controls engineering, conveyor installation, custom fabrication, and ongoing support—making us a trusted single-source partner for integrators. Now introducing SLAMPoint,™ our patent-pending, factory-built SLAM (Scan, Label, Apply, Manifest) solution. Deployable in hours, not weeks, SLAMPoint integrates scanning, label application, manifesting, real-time analytics, and warehouse control into one platform for faster, simpler parcel shipping automation. BOOTH 419 Techdinamics Integrations is a global technology company that partners
with 3PLs, leading brands, and retailers to solve everyday fulfillment problems. Our comprehensive order management and shipping solutions transform operations, optimizing systems, labor, and workflows for peak efficiency.
BOOTH 132 TemperPack solves the toughest packaging problems with science and sustainability. Since 2015, we’ve worked to displace legacy plastics with innovative sustainable alternatives. With expertise in materials science, packaging design, and process engineering, we develop and scale solutions that match the performance of traditional materials, without unnecessary plastic waste. Our products have protected over 300 million shipments worldwide for industry leaders including HelloFresh, Wild Alaskan Company, Cytiva, and New England Biolabs.
E X H I B I T O R S AS OF AUGUST 25, 2026
TFORCE LOGISTICS tforcelogistics.com
THE RAYMOND CORPORATION raymondcorp.com
TRANS AUDIT transaudit.com
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BOOTH 720 TForce Logistics is a leading provider of same-day & next-day delivery and logistics services in the United States and Canada. TForce Logistics provides Ecommerce Distribution Solutions, customized Outsourced Solutions, Same-Day On-Demand & Scheduled Delivery Logistics and White Glove & Residential Delivery Logistics.
BOOTH 217 The Raymond Corporation is a leading global provider of best-in-class material handling products and intelligent intralogistics solutions. Built on principles of innovation and continuous improvement for over 100 years, Raymond’s integrated automation, telematics, virtual reality and advanced energy solutions provide ways to optimize operations and bring operations to a new level of performance. Raymond® electric forklifts are engineered to achieve increased productivity and efficiency and are designed to provide ecological and economic benefits. Combining operational excellence, award-winning innovation and world-class global customer support, we work together to run better, manage smarter and keep our customers always on.
BOOTH 440 Trans Audit is the world’s largest global transportation post-payment audit specialist, based on carrier feedback, claim volume, and refund recovery performance. Serving Fortune and Global 1000 companies, we deliver contingency-based expense recovery across all transportation modes. With locations across the United States and a presence in Europe and Asia, our award-winning services combine fast onboarding, expert claim management, and proven results. Beyond savings, Trans Audit provides business intelligence to improve payment processes, strengthen supplier relationships, and drive continuous improvement. Partner with Trans Audit for a simple, effective post-payment audit solution.
More More Morethan than thanVisibility. Visibility. Visibility. Confidence. Confidence. Confidence. Parcel Parcel Parcel spend spend spend management management management isn't isn't isn't just just just about about about visibility. visibility. visibility. It’sIt’s also It’salso also about about about trust. trust. trust. Transparent Transparent Transparent financial financial financial processes. processes. processes. Accurate Accurate Accurate payments. payments. payments. Precise Precise Precise audits audits audits & cost &&cost cost allocations. allocations. allocations. At At Cass, AtCass, Cass, financial financial financial integrity integrity integrity is the isisthe foundation thefoundation foundation of of everything ofeverything everything wewe do. wedo. do. You’ll You’ll You’ll gain gain gain confidence confidence confidence in in every inevery every payment payment payment and and and every every every financial financial financial outcome. outcome. outcome. Data Data Data creates creates creates visibility. visibility. visibility. Financial Financial Financial integrity integrity integrity creates creates creates confidence. confidence. confidence. At At Cass, AtCass, Cass, wewe deliver wedeliver deliver both. both. both.
That’s That’s That’s why why why leading leading leading shippers shippers shippers trust trust trust Cass. Cass. Cass.
cassinfo.com/parcel cassinfo.com/parcel cassinfo.com/parcel
E X H I B I T O R S AS OF AUGUST 25, 2026 M A R G A R I TAVI L L E CO - S P O N S O R
TRANSPORTATION INSIGHT transportationinsight.com
TURBO IMAGES turbo-images.com/en
TREW trewautomation.com
UKP WORLDWIDE ukpworldwide.com
UNITED DELIVERY SERVICE uniteddeliveryservicecom
BOOTH 105 Transportation Insight helps organizations build smarter parcel networks
through contract optimization, audit & financial visibility, proactive shipment tracking, analytics, and AI-powered intelligence. From label manifest through billing, we help shippers detect issues earlier, improve carrier accountability, and protect margin. Visit us at Booth 105 to learn more, then join us at the Margaritaville Margarita Tasting just across the aisle during exhibit hall hours on Tuesday and Wednesday.
BOOTH 710 Turbo Images is a leading force in North American fleet graphics, delivering end-to-end solutions that transform vehicles into powerful brand assets. From creative design and project management to precision production, expert installation, and ongoing support, we manage every detail seamlessly. With 32 years of expertise and more than 150,000 projects completed, Turbo Images is trusted across trucks and trailers, motorcoaches, transit fleets, and small vehicles. Our award-winning designs and world-class production set the standard for quality and creativity. Turbo Online—exclusive to Turbo Images—enables clients to order, track, and manage fleet graphics 24/7.
BOOTH 110 Trew® is a trusted U.S.-based manufacturer and integrator of automated material handling solutions and the software that powers them. We serve the retail, e-commerce, distribution, and parcel industries with sortation, conveyors, robotics, AS/RS, and lifecycle services to help clients’ operations run smarter, adapt faster, and achieve the highest lifetime value.
BOOTH 340 UKP is a specialist customs clearance and cross-border eCommerce logistics provider, helping retailers, marketplaces, carriers, and logistics companies move parcels seamlessly between the US, Europe, and beyond. With 25 years of experience, we simplify international trade through compliant, technology-driven customs solutions. As an HMRC Authorised Economic Operator (AEO) with our own External Temporary Storage Facility (ETSF), we deliver efficient import and export clearance, cross-border parcel solutions, returns management, and duty reclaim services. Our Savvy portal provides real-time visibility, customs updates, document management, and reporting—helping businesses reduce delays, improve compliance, and streamline global operations.
BOOTH 716 United Delivery Service is the Midwest’s trusted partner for next-day small parcel delivery. Our extensive network, cutting-edge technology, and dedicated team ensure timely and reliable delivery. Experience exceptional service and visibility at every step of a parcel’s journey and discover why many of the world’s most sophisticated and prolific shippers rely on UDS.
HAVE YOU DOWNLOADED THE PARCEL FORUM ’26 MOBILE APP? SCAN THIS QR CODE OR SEARCH FOR PARCEL FORUM INSIDER IN THE APPLE APP STORE OR IN THE GOOGLE PLAY STORE.
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PARCEL FORUM’27 WASHINGTON, DC SEPTEMBER 13-15 GAYLORD NATIONAL RESORT
THE #1 SMALL-PACKAGE FULFILLMENT SUPPLY CHAIN EVENT IN THE U.S.
PARCELFORUM.COM
E X H I B I T O R S AS OF AUGUST 25, 2026 UNITED STATES POSTAL SERVICE usps.com
BOOTH 301 The U.S. Postal Service is the only delivery service that reaches every address
in the nation, delivering to nearly 167 million residences, businesses and Post Office Boxes. The Postal Service generally receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations and revenue last year exceeded $78 billion. The Postal Service has nearly 34,000 retail locations, one of the most frequently visited websites in the federal government, usps.com, and delivers 48 percent of the world’s mail.
SANDBAR CAFÉ SPONSOR
UNIUNI
BOOTH 809 UniUni is a leading technology-enabled logistics company revolutionizing
uniuni.com
the last-mile delivery landscape. As a platform that seamlessly integrates advanced technology with efficient delivery solutions, UniUni enables businesses to provide a superior online shopping experience, ensuring unparalleled efficiency and customer satisfaction. UniUni serves a diverse range of clients—from e-commerce platforms to online retailers and brands—and offers exceptional service across North America.
U-PIC SHIPPING INSURANCE
BOOTH 209 U-PIC Shipping Insurance provides third-party parcel protection against loss,
u-pic.com
U.S. BANK
BOOTH 523 U.S. Bank Freight Payment can help you manage the complex nature of
usbank.com
small parcel shipments to avoid inaccuracies and unnecessary costs. - Get actionable intelligence as part of a consultative approach. - Leverage robust data analytics to streamline processes and find efficiencies from point of origin to the last mile. - Become a shipper of choice with collaborative online tools to process, pay, and quickly resolve exceptions. - Discover innovative cash management solutions that allow carriers to receive payments faster without changing your payment terms. - Get reliability and security that only a bank can provide.
WORKWHILE
BOOTH 737 WorkWhile is an AI-native, worker-first labor platform helping businesses source, manage, and optimize hourly workforces. By combining predictive intelligence, automation, and flexible staffing infrastructure, WorkWhile helps enterprises improve reliability, workforce efficiency, and operational performance while delivering financial stability, work predictability and delight to 1.4 million workers. WorkWhile is backed by Khosla Ventures, Citi Impact Fund, Reach Capital, and Rethink Impact.
workwhile.ai
YZERNEXT yzernext.com
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damage, or shortage while shipments are in carrier possession. Offering discounted coverage for USPS, UPS, DHL, FedEx, and regional, national, and international carriers, U-PIC helps eCommerce businesses reduce shipping costs and manage risk. With more than 30 years of industry expertise and advanced technology, U-PIC delivers rates typically 50%–90% lower than traditional carrier insurance programs. Our simple online claims process enables fast, efficient processing and payment, providing customers with reliable protection and peace of mind.
BOOTH 240 YzerNext is a managed delivery system built on the discipline of healthcare logistics, where temperature control, chain-of-custody, and zero tolerance for error are the standard. We bring that same rigor to last-mile, middle-mile, and on-demand delivery across life sciences, retail, manufacturing, and food & beverage. A dedicated national fleet, real-time tracking and performance analytics, and onsite local management give brands the control, quality, and visibility of an in-house delivery team without the expense and liability. We onboard customers in as little as 48 hours and deliver 99% accuracy from day one.
ZONOS
BOOTH 441 Zonos’ cross-border APIs and ecommerce plugins enable businesses to grow
zonos.com
their international commerce, including features like landed cost calculations, product classification, and customs compliance. With our innovative cross-border technology, Zonos gives businesses the tools necessary to harness the data required for international transactions. This allows global trade to remain compliant, accurate, transparent, and overall smooth for businesses and their shoppers. Zonos is the only true landed cost solution on the market.
THE MARKET HAS CHANGED
Welcome to the era of Omnicarrier Decision Intelligence 92% of shippers lack real-time visibility into their
shipping cost and performance
The carrier ecosystem is evolving. Are you?
Find Reveel at booth 635 to see how shipping can be governed as a strategic asset
PLAN
MANAGE
GOVERN
your carrier network with strategy and sourcing
your spend and performance with analytics and insights
your program through financial grade audit and reporting
Plan STRATEGY & SOURCING
Come see what your peers are gaining: Real results. Computed outcomes. Data driven decisions.
Continuous Optimization
Govern AUDIT, MONITOR & REPORT
Manage ACTIONABLE ANALYTICS & INSIGHTS
Can’t Miss Content SESSION #403 See what Reveel is showcasing at booth 635
Beyond BI: Modeling and Simulation Applications for Parcel Data in the AI Age TUESDAY 11:30 AM
Uncover how you can move beyond reporting with AIdriven parcel modeling and simulation
DON’T LET KEVIN’S SMILE FOOL YOU
He doesn’t mess around when it comes to shipping.
Kevin’s friendly. Kevin’s approachable. Kevin also can’t stop thinking about how to ship more efficiently and more cost-effectively. At OSM Worldwide, our entire team shares Kevin’s obsession with winning on rates, speed and service when shipping eCommerce packages. Our nationwide direct-to-consumer shipping network was built knowing that every cent and every day counts for you and your customers. The result is that we deliver results as well as packages. 98% of our packages arrive in an average of 3 days. And that’s just the beginning. Our OSMART™ platform provides 24/7 visibility, tracking and reporting. Our dedicated customer success teams actually pick up the phone, and our smart routing technology maximizes efficiency and reduces costs. Rates. Tech. Service. We bring all three. Kevin brings the smile.
Kevin Chief Package Enforcer
Check in at Booth 515! Meet your OSM Shipping Concierge and enter to win a $500 hotel gift card.