Urembo Company Profile

CORPORATE PROFILE

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WHO ARE WE? Vision To be the number one trusted online shopping platform for grooming products.

Mission Build a trusted brand to gain international recognition and generate numbers for our products

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WHAT DO WE DO? About Us Urembo is an exclusive online platform designed to sell genuine international & local brands dealing with beauty products. Our key focus is to ensure our consumers get quality and value for money. We offer convenience at a click of a button. Our platform comprises of makeup, fragrances and hair products, just to name a few

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HOW DO WE DO IT? Responsible management In the strife of always looking presentable one has to remain true to themselves and get back to the basics of personal hygiene be it how one cleans their skin, hair etc.

Simple things like the below should be taken seriously: ++

Water intake

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Exercise

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Sleep

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Delivery and timelines

Goods will be delivered directly to the consumer’s address. Delivery note will be signed by both the supplier and the consumer. Delivery will take between 0-24hrs within Nairobi. Postal/Office delivery shipment outside Nairobi, in a, minimum of 3-5 days.

Press room This segment will have all the at/but communication materials ++

Press ads

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Magazines

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Social media-Instagram/facebook/twitter/snap chat etc.

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Community Development With devotion to perfection and innovation, our products are outstanding in terms of branding and packaging to ensure that: ++

The products are eco-friendly to the environment.

++ Responsible care of the products, such that, our products will not harm the consumers in any way

Payment Process Payment options are: ++

Through M-pesa on the pay bill No. XXXXXX.

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Cash on Delivery.

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Credit card

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Returning Policy and Warranty When your order arrives, please inspect the package for any damage that may have occurred during shipment. In the event that your package was damaged please carefully pack the items back into the box and report immediately, ensure you keep the receipt well. Products should be returned within 7 days. Consumer will be expected to make personal arrangements without Urembo being involved for products with no warranty.

Returning of goods will depend on; ++

Delivery of the wrong product (as not in the website or described).

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Delivery of damaged product.

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Change of mind. (This will depend on the product)

On the other hand, Urembo will not be liable to products that are: ++

Liable to deteriorate or expire rapidly

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Sealed for health or hygiene reasons that have been unsealed after delivery

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After delivery, according to their nature, inseparably mixed with other items

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Opened or removed from their own packaging after delivery

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Terms and conditions At least 18 years of age or are accessing the Site under the guidance of a parent or legal guardian. We grant revocable license to use the Site, under the Terms and Conditions described, for the purpose of shipping/ shopping for personal items sold on the Site.

You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions. This will include the comments, suggestions, reviews and questions. This shall remain the property of Urembo.

You agree not to use the site to cause negative influence to other users: This may include defamatory information, violate and intimidate other users within or outside our limited. One will only upload information that is relevant and viable under the Kenyan Laws.

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WHY US? Compliance Urembo is a legally certified organization and together with its affiliates is committed to strictly observing ethical principles and the latter of the law as it conducts its corporate activities.

Global network Here we list all the other offices we have around the world (this will be filled in later as we expand. It should have contacts of the other)

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CONTACT US TODAY CONTACTS UREMBO LTD, Off Denis Pritt Road, Woods land Road, P.O. BOX XXX-00100, Nairobi. www.urembo.co.ke Tel:

XXXXXXXXXX

Cell:

0722730295

OPERATING HOURS Monday-Friday 8:00-5:00 Weekend and Holidays 9:00- 12:00