MEMBERS’ GENERAL MEETING
EVENT GUIDE 2024
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WELCOME TO THE MGM 2024 Welcome to our 2024 Palletforce Members General Meeting. As our flagship business event of the year, it’s a great chance for us all to get together, discuss challenges and opportunities in our sector and for us to reinforce the range of member support initiatives that Palletforce offers. The event also allows us to present updates from across our various departments, outlining new projects, innovation and operational advances that will help ensure we remain best-placed to deliver the quality and service our customers expect. A commitment to customer care and delivering the best possible customer experience has been the focus of our business for the last few years, and it has paid dividends. And in the current challenging economic climate, we believe that our strategy to leverage customer care to continue to help develop sustainable business, alongside our ability to successfully work in collaboration, will help ensure we enhance our market position. The economic climate is creating challenges and adversity across many industry sectors, however, the strength of our membership, our financial stability and the consistent performance of our entire network will carry us through. Continuity of quality service is what Palletforce and its membership are renowned for. It’s a result of our unique ability to collaborate and rings back to the Palletforce adage that ‘together we are stronger’.
To ensure we continue to develop that strength, we’ve invited a number of our approved suppliers along to the MGM. They are here to present exclusive offers to our membership around products and services that can help your business save money, reduce its environmental impact and make full use of promotional, marketing and commercial opportunities. They are exhibiting because we believe they can create value for your business, so please take the time to speak with them to find out how they can support you. I look forward to meeting everyone and hope you all enjoy this year’s MGM.
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MEMBERS’ GENERAL MEETING 2024: EVENT GUIDE
Members’ General Meeting Thursday 15th February 2024
Hilton at St Georges Park, Newborough Road, Needwood, Burton-on-Trent, DE13 9PD
Agenda 10:00am 11:00am 11.15am 11.30am 12:15pm 1:00pm 2:00pm 2:10pm 3:00pm 3:15pm 4:30pm
Registration & Networking Introduction David Breeze Presentations Member Open Forum Networking Lunch Dave Holland Steve Hobson, Motor Transport Mark Tapper Networking Networking Area Closes
6:00pm 6:30pm
Pre-dinner Drinks Dinner
Please note: Hotel Rooms - For members staying overnight, rooms will be available from 3pm. All extras charged to the room must be cleared on check out Dress Code - Smart casual
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MEET THE TEAM Executive Board
Mark Tapper
Chief Executive Officer mark.tapper@ palletforce.com 07921 439 884
David Breeze
Chief Operating Officer david.breeze@ palletforce.com 07540 772 887
Dave Holland
EVP Marketing & Communications dave.holland@ evcargo.com 07976 669 021
Dean Hughes EVP IT
dean.hughes@ evcargo.com 07976 669 021
Operations
Jo Duncan
Hub Operations Director jo.duncan@ palletforce.com 01283 539 392
Abigail Lear
Network Manager abigail.lear@ palletforce.com 07894 485 076
Simon Gibbard
Network Operations Director simon.gibbard@ palletforce.com 07747 603 432
Kevin Jackson
Regional Operations Manager kevin.jackson@ palletforce.com 07740 279 028
Steve Davies Hub Manager
steve.davies@ palletforce.com 01283 741 790
Beverley Knight
Health and Safety Manager beverley.knight@ palletforce.com 07747 843 182
Jo Ashley
Depot Support Manager jo.ashley@ palletforce.com 07596 875 613
Steve Coleman Network Manager
steve.coleman@ palletforce.com 07889 535 540
Malcolm Graham
Glenn Carroll
Alex Restall
Becki Jacks
Kevin Vaughan
Ian Large
Lee Matthews
Clare Wallbank
Regional Operations Manager malcolm.graham@ palletforce.com 07809 523 380
Regional Operations Manager glenn.carroll@ palletforce.com 07522 544 590
Regional Operations Manager alex.restall@ palletforce.com 07860 955 586
Richard Moss
Network Manager richard.moss@ palletforce.com 07809 508 849
Network Control Tower Manager becki.jacks@ palletforce.com 01283 741 758
Network Development
Chris Dennigan
Member Relations Director chris.dennigan@ palletforce.com 07708 845 004
Chris Meadowcroft
Member Recruitment Manager chris.meadowcroft@ palletforce.com 07919 622 352
Member Recruitment Manager kevin.vaughan@ palletforce.com 07849 086 041
Network Recruitment Manager ian.large@ palletforce.com 07821 660 916
General Manager European Services lee.matthews@ palletforce.com 07849 086 599
IT
Kate Lovatt IT Director (Express)
kate.lovatt@ evcargo.com 07801 831 963
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Mohammed Sharab Integration Engineer
mohammed.sharab@ evcargo.com 07702 878 033
Daniel Soloman
IT Support Desk Team Leader daniel.soloman@ evcargo.com 01283 741 759
James Filkins
IT Product Manager (Express) james.filkins@ evcargo.com 07743 930 768
MEMBERS’ GENERAL MEETING 2024: EVENT GUIDE
James Munro
Head of Cyber Security james.munro@ evcargo.com 07743 927 247
PA to Directors
clare.wallbank@ palletforce.com 07749 415 802
Kate Brooker
Commercial Manager kate.brooker@ palletforce.com 07849 082 953
MEET THE TEAM Sales
Simon Bradbury Sales Director
simon.bradbury@ palletforce.com 07867 977 122
Pennie Bailey
General Manager of Strategic Accounts pennie.bailey@ palletforce.com 07710 095 649
Emma Thompson
National Commercial Development Manager emma.thompson@ palletforce.com 07912 598 668
Kim Raffle
Depot 900 Supervisor kim.raffle@ palletforce.com 01283 741 785
Marketing
Danielle Owen
Head of Marketing & Communications danielle.owen@ evcargo.com 07740 279 029
Kelly Chilton
Commercial Development Manager – Midlands kelly.chilton@ palletforce.com 07756 881 915
Sally Ogley
Sue Wheatley
Commercial Development Sales Admin Manager – North sue.wheatley@ sally.ogley@ palletforce.com palletforce.com 07731 164 675 07756 883 541
HR
Jessica Barrowclough
Shona Callow
Wendy Coxon
Martin Leece
Rebecca Mather
Regional HR Business Partner rebecca.mather@ evcargo.com 07522 558 863
Digital Marketing Manager Marketing Manager jessica.barrowclough@ shona.callow@ evcargo.com evcargo.com 07849 087 835 07702 520 646
Finance
Deb Wallbanks
Commercial Finance Director deb.wallbanks@ palletforce.com 07849 085 117
Finance Team Manager wendy.coxonr@ palletforce.com 01283 741 764
Finance Manager martin.leece@ palletforce.com 01283 743 137
Louise Atkinson Finance Assistant
louise.atkinson@ palletforce.com 01283 743 124
Vicki Payne
Financial Accountant vicki.payne@ palletforce.com 01283 741 781
Owned Operations
Paul Dillon
Logistics Director paul.dillon@ ukfreight.com 07739 954 383
Mark Bischler
Network Operations Director mark.bischler@ palletforce.com 07743 929 650
Rachael Bradbury
Commercial Sales Director rachael.bradbury@ evcargo.com 07551 034 185
Louise Edwards
Commercial Sales Manager louise.edwards@ evcargo.com 07341 804 902
At Palletforce, our teams are dedicated to providing members with support and guidance. Please come and speak to us during the networking sessions.
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FLOOR PLAN
Take the time during the networking sessions to speak to our expert partners about how they can help your business.
ABERLA ENERGY
Coalition combines comprehensive cyber insurance coverage and security services to help businesses prevent digital risk before it strikes.
SIR BOBBY ROBSON BALLROOM AND LOBBY Aberla Energy specialises in the design and delivery of sustainable energy solutions.
One Broker is an independent insurance brokers specialising in personal and commercial insurance.
FLOOR PLAN
PR • DESIGN •MARKETING
Really Clever PR is a public relations, marketing, design and brand consultant.
Trailer Resources Ltd provides cost-effective trailer hire, rental, and sales to logistics companies.
PR • DESIGN• MARKETING
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MEMBERS’ GENERAL MEETING 2024: EVENT GUIDE
ABERLA ENERGY
FLOOR PLAN Restore Datashred provides national UK wide confidential destruction and shredding.
The leading provider of driver medicals in the UK.
Track, measure and optimise vehicles, equipment, light assets and revolutionize your business with fleet management software.
Applegreen own and operate their own fuel card and site network including Welcome Break motorway services.
Grayson Design & Print are a digital print and signage company – your ‘one stop shop’ for all your printing needs.
Unlock the power of visual storytelling with ID2 Media, a distinguished video production company with over two decades of experience.
An awardwinning website design and management agency.
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PR • DESIGN • MARKETING
Exclusive PR & Marketing Support Packages For Palletforce Members Really Clever PR has been providing PR, design and marketing support to Palletforce and EV Cargo for eight years and is offering discounted monthly packages for Palletforce members.
SOCIAL
£350 per month
• Professional social media and digital marketing graphics every month.
SOCIAL + PR
£495 per month
• Professional social media and digital marketing graphics every month. • Production of one website story per month. • Design of a branded digital business flyer.
SOCIAL + PR + MARKETING
£995 per month
• Professional social media and digital marketing graphics every month. • Production of one website story every month. • Production of press releases and distribution to trade media. • Design of a branded digital business flyer. • Professionally designed Powerpoint sales presentation. • Design of a business sales brochure. • Internal communications support.
OPTIONAL ADD-ONS • Monthly sales and marketing email campaign.
How your business will benefit Build your brand online and attract customers Dramatically increase your social media reach Win business with modern, professional tenders Improve internal communications Meet customer requirements on sustainability reporting
Contact
• Production of business tender documents.
Glenn Patterson glenn@reallycleverpr.com
• Writing of award submissions.
07872 470 115
• Production of a company sustainability report.
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MEMBERS’ GENERAL MEETING 2024: EVENT GUIDE
UNLOCK ENERGY COST SAVINGS AND GO NET ZERO TRANSFORM YOUR UNUSED ROOF SPACE At Aberla Energy, we make it easy for businesses to unlock significant cost savings by generating your own energy. Our solar PV installations can quickly and easily transform your unused roof space by installing solar panels to generate free, green energy to immediately reduce your energy costs and carbon footprint.
FULLY
Fix your energy pricing for 15+ years with our Power Purchase Agreements. ON LY T HIS WEEKEND OFFER
50%
FUNDED SPECIAL
OPTIONS DISCOUNT info@aberlaenergy.com www.aberlaenergy.com
EXCLUSIVE PALLETFORCE MEMBER OFFER
LY
REDUCE ENERGY COSTS Boost revenue by reducing operating costs. A typical 100kW PV array saves around £20,000 per annum and provides energy security for over 25 years.
NET ZERO Build upon your ESG commitments, reduce your scope 2 emissions and meet your net zero targets.
BATTERY STORAGE Easily store energy generated during the day to create a complete roundthe-clock package for busy logistics operations.
END-TO-END SERVICE We develop projects from concept to construction including feasibility and performance analysis, design and installation.
ABERLA ENERGY 9
SAFER, EASIER, REVOLUTIONARY. Unique damage limitation trailers | Safer for loaders Safer for loads | Less rolling road resistance for fuel saving EBPMS | TPMS | Location
To explore the many advantages of TRL trailers call today on 01442 270700 sales@trailers-ltd.co.uk www.trailers-ltd.co.uk Trailer Resources Limited, Garton Court, Boundary Way, Hemel Hempstead, Herts. HP2 7RH
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MEMBERS’ GENERAL MEETING 2024: EVENT GUIDE
Haulage Insurance We are a specialist haulage Insurance Broker providing tailored solutions to empower your operations
Independent Advice Full Market Access Excellent Service In-House Claims Support Risk Mitigation Analysis Whatever your challenge, we can deliver the solution
Contact Ian Limeburner on 01603 218228 or Scott Jarvis on 01603 218223
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Traditional insurance isn’t built for today’s cyber risk: So we went active. Coalition’s Active Insurance combines comprehensive cyber coverage, innovative technology, and expert, in-house support to help minimise the impact and frequency of cyber incidents a business experiences. Speak to our expert team at the Palletforce MGM to see how we can help to prevent digital risk before it strikes.
www.coalitioninc.com 12
MEMBERS’ GENERAL MEETING 2024: EVENT GUIDE
Restore Datashred Secure confidential shredding services
Securelyvetted staff Worried about prying eyes seeing your sensitive documents? Choose Restore Datashred and experience the peace of mind that comes with knowing your confidential information is truly gone for good.
Security vetted staff
Compliance with data protection regulations
CCTV monitoring
Chain of State-of-the art custody shredding documentation equipment
Kate Panayiotou 078601 89202 kate.panayiotou@restore.co.uk
More than just paper We cater to various needs, shredding a range of materials beyond paper. On-site shredding services
Off-site shredding services Hard drive and media shredding
Product and textile shredding
www.restore.co.uk/datashred 13
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MEMBERS’ GENERAL MEETING 2024: EVENT GUIDE
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Exclusive benefits for PALLETFORCE members D4Drivers offers exclusive discounts to all Palletforce members, to save money and improve driver health + wellbeing.
£
D4 medicals at a discounted price of £48. 10 FREE health checks worth £490 every year. 10% off Occupational Health services with D4Health. Employee Assistance Programme (EAP) from £12pp per year.
PalletForce Medical Advice with D4Drivers A direct email address to our medical advisors, with a 24-hour response time on queries, during business days.
By opening a business account your drivers will also be able to benefit from exclusive benefits such as 20% off all Fitbit products.
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Scan code or visit D4DRIVERS.UK to open your FREE account.
MEMBERS’ GENERAL MEETING 2024: EVENT GUIDE
ID2 Media is a full service
video production
F
PAL L
ET
agency with over two decades of experience, delivering the best programmes end to end with our industry-expert in-house team. Based in Cheshire, we have a longstanding relationship with Palletforce & EV Cargo and we continue to support them in all of their video requirements.
C R O
i d 2
m e d i a
l t d
ERS B M E EM Seize the opportunity
SPECIAL OFF
to elevate your video content, with our special offer of an exclusive discount for Palletforce members only. A professionally crafted video tailored to your needs at a discounted rate.
Package includes Full production service to promote your business A day’s filming at a Member location Drone footage (Subject to safety checks)
ER
An exciting 60 second Video promoting your business
Fr
om
Supplied in formats suitable for events, websites or social media platforms
on
CONTACT Rob@id2.co.uk www.id2.co.uk
ly £ 3
,500 View our showreel here
T&C's Filming for 1 day – 10hrs including Travel base to base (Stoke On Trent). Narrative provided by a single Interview or Text. All reasonable expenses included for up to 100miles from our Stoke On Trent Location – extra miles quoted at 55p/mile.
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Prices From
LOGISTICS, REDEFINED ONLINE
Tailored Websites for Palletforce Members
£1,500 +VAT
We understand the crucial role a strong online presence plays in today's fast-paced logistics industry. As a Palletforce member, you can access our award-winning web design services at an exclusive rate, giving you a website that looks professional and meets the dynamic needs of your customers. All of our websites are built with the features below as standard.
Customised Design
Clear Navigation
Mobile Responsive
Tailored to reflect your brand's identity and values, creating a unique and memorable online presence.
User-friendly layouts that make finding information effortless, improving engagement and satisfaction.
Seamlessly adapts to any screen size, ensuring a great experience on smartphones, tablets, and desktops
SEO Optimised
Ongoing Maintenance
Planet Friendly Hosting
Designed to rank higher in search engine results, increasing visibility and attracting more traffic.
We keep your site secure, and performing at its best, allowing you to focus on your business.
Run on renewable energy, kind to the planet without compromising on performance.
For more details, contact claire@macmartin.co.uk. 18
MEMBERS’ GENERAL MEETING 2024: EVENT GUIDE
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MEMBERS’ GENERAL MEETING 2024: EVENT GUIDE
JON THORNE [
PHOTOGRAPHY
]
PHOTOGRAPHER PRODUCING CREATIVE, CONTEMPORARY & STYLISH RESULTS - PR Shoots - Creative Lifestyle Images - Editorial Portfolio’s - Images for Brochures & Social Media Campaigns - Documentary Style Coverage of Business or Personal Events TEL: 07734 459 708 JON@THORNEPHOTOGRAPHY.COM WWW.THORNEPHOTOGRAPHY.COM 21
ORDER OF THE EVENING 6.00PM
Pre-dinner drinks in the Foyer Bar
6.50PM
Welcome from Mark Tapper
7.00PM Dinner
8.20PM
Comfort break
8.30PM
After-dinner entertainment: Suzi Ruffell
9PM
Charity auction and raffle
DRESS CODE: Smart casual
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MEMBERS’ GENERAL MEETING 2024: EVENT GUIDE
CHARITY AUCTION
An amazing range of prizes and lots in our charity auction and raffle, with all money raised going to amazing causes.
Raffle tickets £10
Card machine and IOUs available
Hosted by Suzi Ruffell
Multi-award-winning comedian and star of Mock the Week and Live at the Apollo
Great causes
All proceeds will be donated to the Midlands Air Ambulance Charity and When You Wish Upon a Star.
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Connect with us
www.palletforce.co.uk
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MEMBERS’ GENERAL MEETING 2024: EVENT GUIDE