1 minute read
Consumer rights reign
ELCHE’S OMIC (Municipal Office of Consumer Information) took to the streets to commemorate World Consumer Rights Day on Wednesday, March 15. The council agency aimed to raise awareness to the public about its free services aimed at protecting consumer rights.
The councillor for OMIC, Mariola Galiana, and OMIC Director, Susana Martinez, set up an information stand in Plaça de Baix to inform the public about their free services offered in their office at Replaceta de l’Espart.
At their information stall, OMIC announced that it had effectively dealt with more than 2,500 cases in 2022, 1,772 of which were complaints leading to refunds of €168,000.
Other data available at the stand also revealed that for the first time in OMIC’s history, the largest proportion of complaints were related to electricity supply issues, with an increase also recorded in ‘gas cap’ related complaints.
OMIC wants to avoid consumers being further hit by the cost of living crisis.
“It is essential to be aware of our rights and to file a complaint if there is any wrongdoing,” explained Galiana, who also highlighted the importance of keeping receipts and being aware of return policies, particularly for online purchases.
Balaton boatmates’ clean-up
THE Balaton Boat Share Group in Mar Menor has been hard at work getting their Sailfish 18 boats raceready for the upcoming SAMM race season.
Group spokesperson, Terry Chapman, shared an update on the group’s progress on Thursday, March 16 before the race season gets underway. Chapman explained that members including Bob, Jurgen, Paddy, David, Jez, Willie, and Rona have put in tireless efforts over the course of a week to ensure their boats are in tiptop shape, under the careful guidance of group chairman, Julian.
Their first project was to clean up Sirocco. The group got stuck into removing the weed and barnacle growth from the hull as well as sanding and repainting jobs.
The team then worked on Vision before the first race day and Ginetta soon afterward, following a similar process. With all three boats now cleaned up and in excellent condition, they are ready to take on the smaller dinghies and give them a run for their money in the upcoming races.
More information about the group is available online at: https://www.facebook.com/thebalatongroup. The group’s passion for sailing makes for an exciting season ahead.
