REGISTRATION INFORMATION

REGISTRATION

Enroll

Creatinganaccountiseasy. Simplyvisitusat recreation.escondido.org, addtheclassesyouwanttoyour cart,andfollowtheprompts.

NOTE!

• A nominal, non-refundable processing fee will be added for all registration transactions.

Processing Fee subject to change. • Registration cannot be taken in class.

Most of our instructors are independent contractors so they cannot process registration; however, they do collect material fees in class (cash only). • For some classes, fees will not be prorated if you register after class has started. • Phone-in registrations will not be accepted due to credit card processing laws. • Unless otherwise requested, cancellations due to weather or instructor illness will be processed as credit on account. • Credit on account expires one year from issue date, and is non-refundable.

Classes fill quickly so register early! Registration begins Monday, August 22, 2022 at 8 a.m.

ONLINE REGISTRATION WALK-IN REGISTRATION

• Register any time of day directly from our website at recreation.escondido.org

• Complete the online registration information, pay by Visa, MasterCard, American Express, or Discover and receive an instant e-mail confirmation. • Community Services Department at City Hall 201 North Broadway

Hours: M-F 8 a.m. - 5 p.m. • East Valley Community Center 2245 East Valley Parkway

Hours: M-Sa 8 a.m. - 5 p.m.

REQUESTING A REFUND OR CREDIT

To request a refund, simply download the Amilia app and select the class you are looking to withdraw from. Please observe the following refund policies for our classes: • Material Fees, Processing Fees, League Fees, Drop-in Fees, Punch Passes, or Annual Passes are non-refundable. • If you withdraw more than five business days prior to course/camp start date:Receive a full refund, excluding processing fees. • If you withdraw five businessdays or less to course/campstart date: Receive a refundless 25% of the course/camp fee. • No refunds will be granted after the start of the first class. • Missed Classes: Credits or refunds will not be issued for individually missed classes in a course/camp. • Cancelled course/camp: If a course/workshop is cancelled due to low enrollment, you will automatically receive a full refund, including the processing fee. • All cash/check transactions will be refunded by check. Check refunds will be mailed within 30 days after receiving confirmation of refund request. • Single classes cancelled due to weather or instructor illness will be issued as a credit on account by default.

If you would prefer to be refunded to your original form of payment please request this by sending an email to recreation@escondido.org within seven days of the credit being issued. • Credit on account expires one year from the issue date and is non-refundable.

Your satisfaction is important to us!

Our goal is to provide you with the highest quality recreational programs. For general feedback and inquires, please email us at recreation@escondido.org.