DHAA Annual Report 2017/2018

DHAA LTD ANNUAL REPORT 2017-18

DHAA Ltd Annual Report 2017-18

CONTENTS 3 Our Organisation 4 Board of Directors 9 President’s Report 10 CEO’s Report 12 Finance and Audit Summary Balance sheet Cash flow statement Profit and loss account 16 Communications, Industry & Governance Reports 17 Bulletin Report 18 Membership Report 19 Continuing Professional Development Symposium 2017– Adelaide Recap Symposium 2018– Cairns Calling Symposium 2019– ISDH Brisbane 22 Industrial Relations 24 Rural Report 25 COHP, Aged Care & Research Reports 26 Appendix A DHAA Ltd Strategic Plan

O U R O R G A N I S AT I O N

Representing a growing industry AS THE PEAK professional body representing dental hygienists and oral health therapists in Australia, the Dental Hygienists Association of Australia Ltd. is working for the continuing development of the oral health professions.

n Member exclusive professional indemnity insurance. The DHAA has an exclusive agreement with BMS, providing a comprehensive and affordable professional indemnity insurance option for its members.

The National Association was formed in 1991 and the Board meets four times a year to address issues relating to the uniformity of practice and training throughout Australia, and to plan for the continuing growth and application of the profession.

n Member benefits program. This program entitles full members to range of travel, retail and automotive discounts.

Through this continued growth and development, the DHAA is able to provide highquality and relevant member benefits, which include:

n Member exclusive meetings and CPD event discounts. We love catching up with our fellow oral health professionals and also learning new things at our regular CPD events. Our National Symposium is held every year, and always includes a great discount for members, plus a stack of CPD hours! n New in 2018! Study Clubs and webinars.

Increasing access to CPD for our members in regional and rural areas, as well as those looking for cost-effective and flexible CPD options. n New in 2018! Professional development programs. These programs are designed for members at all stages of their career, including student leadership, mentoring and career development programs. n Free industrial relations advice. Hygienists and OHTs have lots of questions about contracts and employment conditions – DHAA members can access free legal advice through our Industrial Relations Advisory Service. n Advocacy for the profession. The DHAA presents submissions to the Australian Senate, Fair Work Australia and other key stakeholders in matters affecting our profession and the oral health of the public.

Care Alliance help to promote our profession to the wider public, and allow DHAA members the opportunity to be involved in the broader health sector. n Regular communication about the profession.

DHAA members receive our Bulletin four times a year, as well as regular electronic messages to keep them updated with issues affecting oral health and our profession. We also have a constant presence on Facebook, Instagram, Twitter and new in 2018 LinkedIn. n Support for special interest groups. Currently we have groups focusing on Aged Care, Rural and remote health, and research. We also provide yearly grants for community oral health projects and research projects. n Regular member surveys. We regularly survey our members so that we can find out who you are and what services you value most. n International connections. The DHAA is an Association member of the International Federation of Dental Hygienists, and represents Australia at the House of Delegates (the IFDH governing body). The IFDH hold an International Conference every three years, which gives members the opportunity to connect with oral health professionals all around the globe, learn from prominent experts and sightsee in some amazing locations. In breaking news in 2018, we are proud to be hosting the 2019 International Symposium on Dental Hygiene in Brisbane! n Member logo. Members can add weight to their professional profile by using the logo on their practice websites or newsletters to display their DHAA membership.

n Collaborations with local partners. Creating connections with health promotion campaigns such as “Rethink Sugary Drink” and organisations such as the National Aged

3

BOARD OF DIRECTORS

BOARD OF DIRECTORS

CEO

Staff: Administration and Events, Membership, Industry Partnerships

Consultants

Finance & Audit

Membership

Student Liaison

Communications

Newsletter

Governance

Policy & Procedures

Special Interest Groups

Aged Care

Website

Research

Social Media

Community Oral Health Projects

Industrial Relations

The current structure of the DHAA Rural & Remote Health

4

Continuing Professional Development

Symposium

State & Territory Chapters

Kathryn Novak

Tabitha Acret

Cheryl Dey

President and ACT Director

Vice-President and NT Director

Treasurer and South Australian Director

KATHRYN HAS been involved in dentistry since high school, when she took her first part time job as an assistant in a local suburban dental surgery.

Through a series of unexpected events, she found herself assisting a specialist periodontist and fascinated by the changes that could be made to oral health by seemingly simple changes. He also had a hygienist he’d imported from America. She was a significant influence with her bright uniforms and enthusiasm to match. Kathryn was inspired to attend Gilles Plains School for Para Dental Studies in Adelaide.

Kathryn has been a DHAA member since her graduation in 1989. Over her career, Kathryn has had the opportunity to work in rural and city practices, public and private, specialist and general areas, in four states and territories. She has always been involved in the Association on minor levels until returning to Canberra in 2005.

Since then she has been more and more involved in local and national roles. She started as the alternate national councillor and got a taste of the big picture at her first council meeting. Here she saw an opportunity to be part of the community, to shape and change the profession, and its direction, it’s perception by the public and other dental professionals, and to assist the members individually and by extrapolation the wider profession.

One of the highlights of Kathryn’s DHAA career has been chairing the National Symposium in 2014 in Canberra. She is currently enjoying being the ACT Director and National President.

She works in a busy orthodontic practice in two locations in Canberra.

TABITHA GRADUATED from Newcastle University in 2008 with a Bachelor of Oral Health. Since then Tabitha has worked in private practice as a Dental Hygienist, as a clinical educator at Sydney University and a Clinical Educator and Trainer for EMS Australia and New Zealand.

Tabitha moved to the Northern Territory 12 months ago to start work at a private practice in Darwin to focus on writing all-on-four preventive care protocols and set up their preventative care department.

Tabitha became involved in the DHAA NSW branch upon graduation, volunteering for the CPD committee and looking after social activities, a break was taken and her family expanded before she came back again as NSW President, NSW chair and now NT Director, National CPD chair and National Vice-President.

Tabitha is passionate about continuing education, she regularly attends CPD events, along with presenting in both Australia and internationally on preventive oral health and non-surgical periodontal therapy. She has taken this passion for CPD and channeled it into her role of CPD chair with DHAA and enjoys helping bring evidence based CPD to the members of the DHAA.

GRADUATING FROM the Advanced Diploma of Oral Health at Gilles Plains, TAFE SA, in 2006, Cheryl received an award for excellence from the Australian Dental Association and delivered the graduate speech.

Since graduating she has worked in general and specialist practices in Adelaide, Sydney, and Melbourne. Currently Cheryl works full time in a private orthodontic practice in Adelaide.

Becoming a full member of the DHAA after graduation, Cheryl has been involved in various committees. In 2007 she became involved in the DHAA SA executive, taking the role of State Treasurer from 2007 to 2009. In 2012 she took on a mentee role under the National Treasurer, taking over the role formally in 2013. Cheryl was heavily involved with the restructure of the DHAA from a federated model into the current structure of one national body, taking on the role of Taskforce Chair.

Furthering the position of the DHAA as the peak professional body representing Dental Hygienists and Oral Health Therapists is something Cheryl is passionate about. It is a firm belief of hers that the members deserve a strong Association to provide leadership, advocacy, education and mentoring.

“It has been so exciting and rewarding to watch the change and growth of the Association over the past few years. With the introduction of our exclusive professional indemnity insurance, our new student leadership and mentoring programs, and an ever expanding lists of social and CPD events I feel we are going from strength to strength, and I am looking forward to seeing where we go from here.”

5

BOARD OF DIRECTORS

6

Ron Knevel

Samantha Stuart

Sahil Bareja

Victorian Director

Western Australia Director

New South Wales Director

RON KNEVEL has been a lecturer in Dental Hygiene since 1986. He worked at Academic Centre of Dentistry in Amsterdam, the Netherlands, School for Oral Health Care professionals, as lecturer and pre-clinical and clinical coordinator, international coordinator and as a curriculum coordinator.

Next to his work as a lecturer and clinical demonstrator he has worked in general practice and at the department of periodontology of ACTA. He has been an invited speaker on several national and international conferences in the US, Europe, Asia and Australia (including Europerio and the International Symposium on Dental Hygiene). Since 2009 he has worked as a Senior Lecturer at La Trobe University, and is the 3rd year coordinator of the Bachelor of Oral Health Sciences.

He is the founder and chair of the Buddhi Bangara Foundation to promote and develop sustainable oral health promotion activities in Nepal, and is a co-founder of the Dental Hygienists Association Nepal. He established an Oral Health Promotion Training Centre in Dhangadi West-Nepal in October 2010 (3 year project).

AS A MATURE student, Samantha studied in Adelaide to become a dental hygienist, after working in the field of dentistry.

After enjoying her experience working and studying in Adelaide, Samantha returned to Melbourne and was employed at a high-end restorative practice.

In this time, she also worked as a contractor for the Defence sector, before then moving to a regional practice in Victoria.

For seven years she enjoyed lecturing at Latrobe Rural Health school before deciding on a sea change. In 2011-2013, she was a convener for two of the association’s conferences, in addition to being a speaker.

Her focus now is supporting clinicians along with training staff to maximise their skill-set.

Sam has previously held the role of vicepresident and president at state level.

SAHIL IS an Oral health therapist who has been practising in a private clinic since 2012. Sahil graduated from University of Sydney and went on to complete his graduate certificate in oral health science from the University of Adelaide to expand his skills in adult restorative dentistry.

Since graduation, Sahil has completed numerous CPD courses to update his skills both clinically and professionally. In 2014, Sahil completed his mini-residency in snoring, sleep apnoea and TMJ disorders and he further pursued his interest by enrolling in Masters of Sleep medicine from University of Sydney.

Sahil has recently completed his Certification in Oral Myology from the Graduate School of Behavioral Sciences (USA), graduating as a certified orofacial myology specialist.

Sahil has been working closely with a multidisciplinary team at the Institute of Sleep Medicine in the detection and screening of Obstructive Sleep Apnoea. Along with working in private practice, Sahil also teaches at the Faculty of Dentistry at the University of Sydney as a clinical educator. He is also a founder of a dental education app called Mydentalhealth, which enables patients to take responsibility of their oral health while unsupervised at home. Sahil takes pride in his work and has a special interest in field of dental sleep medicine.

Sahil joined the DHAA as a student leader in 2011 and then continued as a volunteer NSW committee member for seven years before being appointed Director and Chair of Communications, DHAA NSW in 2017.

S TA F F Melanie Hayes Chief Executive Officer

Carol Tran Queensland Director

CAROL IS an Oral Health Therapist with more than nine years of clinical experience. This ranges from private practice across Victoria and Queensland to teaching at university and managing numerous research projects.

She has extensive experience in teaching within a professional environment, including lecturing in caries management, periodontology and general dentistry. She has previously served as a coordinator for dental preclinic/simulation clinics for five years.

During her time as a lecturer at the University of Queensland she was involved in the curriculum review, as the chair of the Year 1 committee. She also was heavily involved in project management, policy development, and strategic integration across the BDSc and BOralH programs.

Her research focus is mostly oriented around projects with direct clinical relevance. This research encompasses periodontology, implant dentistry, microbiology and cariology. She graduated from her PhD program in 2018. Carol has served on DHAA boards/committees since 2010. First as a newsletter editor for the DHAA Vic, then as a CPD member for DHAAQ and as a research reviewer for DHAA national.

MELANIE WAS part of the first graduating cohort from the Bachelor of Oral Health Program at the University of Newcastle, where she was the Graduate Speaker and awarded the Golden Scaler for Clinical Excellence. Melanie then went on to complete an Honours Degree with First Class Honours, and then a PhD exploring “Musculoskeletal Disorders in the Australian Dental Hygiene Profession”. Since graduating she has worked in both general and periodontal practices, as well as educating oral health students in Lecturing positions at the University of Newcastle and the University of Melbourne.

Melanie has been involved with various DHAA committees since 2008. She was the Secretary for NSW Branch from 2009-2010, State President from 2010-2012, and National President from 2014-17. She was appointed the Chief Executive Officer by an independent panel in August 2017.

Melanie has represented the DHAA in various forums, including consultation on the National Oral Health Plan and the review of Attributes and Competencies of a Dental Hygienist with the Australian Dental Council.

In a rapidly changing profession, Melanie is keen to ensure that the DHAA provides all members with the support they need for professional growth and career development.

Amelia Munn Membership Officer

AMELIA GRADUATED from the Advanced Diploma of Oral Health at Gilles Plains, TAFE SA, in 2012.

Amelia has over 15 years’ experience in the dental industry having started as a dental assistant in 2005 in South Australia. In 2008 Amelia moved to Queensland where she gained many skills working in both private and specialist practices working as a dental assistant and in practice management.

Amelia became involved with the DHAA SA committee in 2013 after graduating taking on the role of membership officer until she was employed as the National Membership officer in 2016.

She is very committed to increasing the range of benefits offered to members helping to make members feel supported and appreciated. Amelia will continue to work to increase membership for the benefit of the profession Amelia is currently also working part time in private practice in Adelaide South Australia.

Shida Taheri Industry Partnership Officer

SHIDA HAS been in the dental field for the last 11 years, starting off as a dental assistant, then to practice managing. In 2011, she graduated from the University of Newcastle with a Bachelor of Oral Health in Dental Hygiene. She is currently back at university completing the therapy components for the Bachelor of Oral Health Therapy degree.

In 2015 after the DHAA symposium in Sydney, Shida wanted to be a part of something bigger and assisted the NSW CPD committee. In 2016, she was appointed as the DHAA Industry Partnership Officer and is motivated to further build the relationship between the DHAA and its Industry Partners.

Patricia Chan Administration and Events Officer

PATRICIA HAS a Bachelor of Commerce and an MBA, and an extensive background in administration, events and management and has worked in the not for profit sector for the last 10 years. Patricia has been involved with the DHAA since 2011 and works closely with the staff, State/Territory Chairs and Board of Directors. She ensures all the DHAA Board Meetings, AGMs and Leadership training days are organised and run smoothly.

Growing up in a remote and rural part of Asia, she sees the devastating effects on oral health due to a lack of available dental services. She loves supporting the work of the DHAA especially in their advocacy in prevention and education of good oral health.

7

8

PRESIDENTS REPORT

Kathryn Novak

National President

Your Association continues to grow WHAT A PLEASURE it is to write this report on behalf of the Board of Directors for the 2017-18 financial year. Our most significant change for this year is the appointment of our CEO Dr Melanie Hayes. With this our first full time staff appointment we have dramatically improved our ability to provide our support to members but also to expand our services. I am extremely proud of the achievements of the DHAA and it’s diligent volunteers which include: n The appointment of a CEO in August 2017. n The largest National Symposium yet held in Adelaide. We had over 500 delegates. n Forward planning for future Symposia including being awarded the International Symposium on Dental Hygiene in Brisbane in August 2019 by the International Federation of Dental Hygienists of which the DHAA is a member country. n Ever increasing member engagement through social media, including Facebook, Instagram, Twitter and LinkedIn. n Continued advocacy to retain awardfree status, with the review of the Health Professional Award. n Improved governance through ongoing Board training. n Contributing to stakeholder groups including the National Oral Health Alliance, Rethink Sugary Drink Campaign, Australian Dental Council Forum, National Aged Care Alliance. n Contributing with other Dental Health Associations in the lobbying for water fluoridation to local councils. n Continuing to maintain transparency and communication with the membership through quarterly communiques from the Board and

the ‘Get To Know Your DHAA’ articles. n The awarding of five indigenous Student

Grants in conjunction with the Australian Dental Health Foundation. n We are continuing to support members through the Dental Hygiene Research Fund, Student Support Funding and the Community Oral Health Projects n Research and development of a submission to the Dental Board regarding the Scope of Practice Review. n Manning of a booth at ADX in Sydney. n The development of a more comprehensive set of recognition awards in the areas of Community Service, Leadership, Excellence in Higher Education, Commitment to Clinical Excellence and Service to the Association n The appointment of DHAA student leaders in every dental hygiene and oral health therapy course in the country. n A pilot Mentoring Program across the country.

In closing, I would like to make special mention of our Symposium Chair Alison Taylor, Service Award recipient Danielle Gibbens and newest Life Member, Margie Steffens. Congratulations and thank you for your contributions to our Association. I would like to also specifically thank our outgoing board directors; Ian Epondulan (NSW); Rhonda Kremmer (WA); Leonie Brown (NT); and Andrea Shoobridge (TAS); plus State Chairs Rachelle Johnson (TAS); Tabitha Acret (NSW); Carlene Franklin and Kelsey Pateman (QLD); and Anne Di Paolo (VIC). The DHAA could not achieve all it does without our valued volunteers. I wish you all well in your new roles and future endeavours.

ith this our first full time staff ‘‘ Wappointment we have dramatically improved our ability to provide our support to members but also to expand our services.’’

9

CEO REPORT

Melanie Hayes

Chief Executive Officer

Taking the DHAA to the next level THROUGH HORIZON SCANNING and future planning, the DHAA leadership team identified that a full-time executive employee was integral to the continued development of the Association. Following my appointment in August 2017, it is my pleasure to provide my first report as DHAA Chief Executive Officer.

I am pleased to report that in the last 12 months we have developed a range of organisational policies and procedures to ensure that the business manages risk and better supports its members and the leadership team. In addition to the existing Board Governance and Induction Manual, a Chair Induction Manual was developed as well as a Handover procedure and checklist. We have also have developed policies on Delegations, the Use of Business Debit Card, Asset Management, Passwords, Intellectual Property, and Event Registration Pricing.

Annual staff performance reviews have been implemented, with key performance indicators aligned to the DHAA Strategic Plan, and evaluated annually. This will ensure that the strategic priorities of the Board are being achieved. Furthermore, the Board is also undertaking regular evaluations, setting goals for the year and identifying areas for development. Each Director also completes a skill-matrix, which combined with the other

Directors, helps identify areas for Board training and the individual’s professional development.

As outlined in the Presidents Report, the increase in staff has allowed us to provide our members with even more services than ever before. I am extremely proud of the career development, mentoring and student leadership programs, as well as Study Club resources we are now offering. My position has also facilitated the increased representation of the DHAA at a range of stakeholder forums and ongoing alliances, and also enabled an increased level of professional promotion on the importance of dental hygienist and oral health.

I would like to acknowledge the DHAA staff for their ongoing commitment and passion for the association; my job as CEO is simply not possible without their support and insight. Amelia Munn (Membership Officer), Shida Taheri (Industry Partnerships Officer) and Patricia Chan (Administration Officer) are each integral to the smooth running of the organisation, and I am pleased that they are part of the DHAA team. I would also like to thank our extended family of consultants, including Steve Moore (Media and Communications), Katrina Murphy (Industrial Relations), and the team at BMS. Finally, a thank you to all of the volunteers who give their time and energy to the Association, we wouldn’t be able to manage without you!

e have developed a range of ‘‘ Worganisational policies and procedures

to ensure that the business manages risk and better supports its members and the leadership team.’’

10

Managing and planning our future In February each year, the Board sets strategic goals for the coming year. In February 2018, in conjunction with a complete review of the Strategic Plan, we set the following goals for the next 12 months.

GOALS:

CURRENT STATUS (as of 30 June 2018)

Liaise with universities, TAFE and education providers.

Continuing to provide talks to University/TAFE students. Introduction of student leadership program.

Add consumer page to website.

To be undertaken in later half of the year. Conduct needs analysis, develop and test evidence-based content.

Mentoring program.

Pilot program commenced, with manual and online induction developed.

Increase public profile in community and DHAA brand.

Planned promotions for World Head & Neck Cancer Day and WOHD 2019.

Develop membership strategy incl % growth.

Retain current members.

Review of 2017-18 renewal to be undertaken, and strategy developed accordingly. Continue to offer high quality services.

Provide support to State and Territory Committees.

Documented handover procedure and development of Chair Induction Manual.

Review succession plan processes.

Diversify income streams.

Develop and implement a financial investment strategy.

Develop policies and procedures to mitigate risks.

Finance committee to discuss investment portfolio, consider an investment manager, establishing a Foundation.

Asset Management Policy developed and draft MOUs with collaborating associations. To develop a Crisis Management Plan and Dispute Resolution Procedure.

11

FINANCE REPORT

Cheryl Dey

National Treasurer

Balance Sheet as of 30 June 2018 ASSETS

2017-18 was the third full financial year for DHAA Ltd as one National body.

Our National Symposium in Adelaide this year attracted record crowds, and following that a record surplus, which has gone to fund many of the Association’s expenses. Once again we have had great industry support with sponsorship for so many of our events, increased membership growth with member numbers in all categories on the rise, and further member support with many of our CPD events selling out around the country. We have increased our Member Exclusive Professional Indemnity Insurance with BMS, with over 50% of our members taking up this offer.

This year we introduced our newest staff member, CEO Dr Melanie Hayes, who has helped to guide and grow the Association. We have continued to evolve our website and database, including the introduction of the new Members Benefits Association. We have been providing support to our student members with research grants, student support funding, and the introduction of our Student Leadership Program and Indigenous Student Grants. Our volunteers have again been extremely busy representing DHAA Ltd and our profession on local, State, National, and even International levels.

We are looking forward to financially stabilising even further in 2018-19 as we continue to learn and grow as an Association.

Bank

30 Jun 2018

30 Jun 2017

30 Jun 2016

Admin Officer Account

$4,142.76

$0.00

$0.00

Aged Care

$1,547.59

$1,547.59

$1,547.59

CBA Bank

$644,611.46

$830,453.23

$936,342.86

DHAA Term Deposit

$141,737.83

$137,541.33

$134,243.36

IFDH Term Deposit

$218,838.58

$215,361.40

$212,082.92

CEO Account

$9,035.91

$0.00

$0.00

Total Bank

$1,019,414.13

$1,184,903.55

$1,284,216.73

Trade Debtors New

$190,139.84

$22,089.50

$5,175.00

Total Current Assets

$190,139.84

$22,089.50

$5,175.00

less accum deprec P&E

-$13,560.00

-$11,361.00

-$11,361.00

Plant & Equipment @ Cost

$20,114.53

$19,574.53

$16,590.94

Provision for doubtful debt

$0.00

$0.00

$0.00

Total Non-current Assets

$6,554.53

$8,213.53

$5,229.94

Total Assets

$1,216,108.50

$1,214,921.33

$1,294,621.67

Conversion clearing account

$0.01

$0.01

$0.01

GST

$28,574.55

$2,084.84

$8,202.99

Historical Balancing Account

$0.00

$0.00

$0.00

Rounding

$0.10

-$0.03

-$0.04

Trade Creditors

$100.00

-$364.00

$3,846.80

Total Current Liabilities

$28,674.66

$1,720.82

$12,049.76

ATO Integrated Client Account

$0.00

$0.00

$0.00

GST Prior Period Collected Adj

$0.00

$0.00

$0.00

GST Prior Period Paid Adj

$0.00

$0.00

$0.00

GST Rounding

-$1.27

-$1.27

-$0.44

PAYG Payable

$17,460.00

$8,010.00

$4,246.00

Prior Year Income Tax Paid

-$65,603.86

$0.00

$0.00

Superannuation Payable

$5,051.36

$2,690.02

$1,341.59

Total Non-Current Liabilities

-$43,093.77

$10,698.75

$5,587.15

Total Liabilities

-$14,419.11

$13,842.12

$17,636.91

Net Assets

$1,230,527.61

$1,200,783.21

$1,276,984.76

Current Year Earnings

$29,744.40

-$76,201.55

$670,896.83

Retained Earnings

$1,200,783.21

$1,276,984.76

$606,087.93

Total Equity

$1,230,527.61

$1,200,783.21

$1,276,984.76

Current Assets

Non-current Assets

LIABILITIES Current Liabilities

Non-Current Liabilities

EQUIT Y

12

Profit & Loss July 2017 - June 2018 Income

Jun-18

Jun-17

Jun-16

Less Operating Expenses

Jun-18

Jun-17

Jun-16

ACT CPD Day Registrations

$8,461.22

$541.50

$12,613.64

Accommodation

$32,824.63

$28,286.95

$43,703.46

$19,300.00

$0.00

$10,139.00

Advertising Fee's

$14,336.41

$8,418.23

-$3,858.69

Accounting/Auditing Fees

Aged Care Income

$0.00

$0.00

-$118.80

Advertising/Promotions

-$34,180.22

$11,220.67

$6,779.96

$391.10

$307.80

$900.90

Interest Received

$7,535.37

$7,004.82

$10,647.67

Bank Charges/Fees

Member Email Campaign

$0.00

$2,500.00

$1,500.00

Booking Fees for Registrations

$590.91

$0.00

$421.85

Membership Income

$515,392.24

$199,511.27

$92,449.84

Bookkeeping Fees

$4,800.00

$4,800.00

$4,091.30

Membership Subs - ACT

$0.00

$0.00

$2,248.12

Chief Executive Officer Wages

$99,230.67

$0.00

$58,644.87

Membership Subs - NSW

$0.00

-$36.36

$13,950.66

Consultants

$50,483.18

$37,708.98

$29,253.08

Membership Subs - NT

$0.00

$0.00

$218.82

COPH

$0.00

$0.00

$1,363.64

Membership Subs - QLD

$0.00

$0.00

$8,078.43

Courier

$0.00

$0.00

$53.64

$14,650.15

$14,447.55

$18,433.51

Membership Subs - SA

$0.00

$0.00

$6,265.77

Course Attendance fees

Membership Subs - TAS

$0.00

$0.00

$994.01

Deposits Paid

$56,033.68

$12,727.57

-$65,711.42

$0.00

$0.00

$2,929.00

Membership Subs - VIC

$0.00

$0.00

$6,218.36

Depreciation

Membership Subs - WA

$0.00

$0.00

$4,556.45

Donations

$3,672.34

$1,552.80

$2,229.03

$744.10

$33,666.45

$11,250.10

NSym - Registration Fees

$242,762.50

$454.55

$120,255.36

Entertainment

NSym - Sponsorship

$100,000.00

$36,181.82

$92,501.85

Events & Admin Coordinator Wages $51,888.00

$52,072.00

$23,322.00

NT CPD Day Registrations

$1,094.06

$350.98

$0.00

Gifts

$8,834.31

$8,453.78

$13,033.19

Other Income [48000]

$60,671.13

$99,127.26

$776,471.01

GST Adjustment

$0.00

$0.00

-$12,071.50

Other Sponsorship

$15,500.00

$56,584.55

$50,831.79

Hire - Equipment

$6,530.72

$14,714.67

$17,283.53

QLD CPD Day Registrations

$5,376.49

$382.59

$0.00

Hire - Venue

$188,799.86

$12,333.64

$12,505.81

SA CPD Day Registration

$7,031.47

$13,697.10

$522.72

Industry Partnerships Officer Wages $27,300.00

$22,575.00

$0.00

Seminar Income - QLD

$0.00

$0.00

$4,190.91

Insurance

$62,087.97

$3,489.16

$3,831.98

Seminar Income - VIC

$0.00

$691.81

$2,790.91

ISDH Award prize

$0.00

$2,500.00

$250.00

$1,183.64

$181.82

$1,655.45

Share Dividends

$111.27

$110.30

$110.30

IT Support

State Event Sponsorship

$25,142.28

$33,863.18

$64,792.28

Legal Fees

$11,667.50

$0.00

$0.00

$128,32

$47.00

$118.18

TAS CPD Day Registrations

$5,187.69

$4,432.88

$0.00

Licences/Fees/Permits

VIC CPD Day Registration

$7,189.90

$5,459.75

$1,587.70

Meetings & Meals

$50,142.15

$95,047.55

$255,072.87

WA CPD Day Registrations

$15,408.48

$9,310.43

$0.00

Membership fee's and dues

$2,707.69

$2,149.22

$2,608.29

Total Income

$1,031,200.51 $478,586.66

$1,269,819.11

Membership Officer Wages

$29,085.00

$25,200.00

$0.00

Merchant Fees

$0.00

$98.19

$927.29

NS - Event Management

$130,316.15

$0.00

$6,974.11

Less Cost of Sales Commissions on consulting work

$0.00

$0.00

$77.40

Office Supplies

$245.53

$0.00

$277.67

Sponsorship National

$8,800

$15,625.33

$7,670.75

Photocopying

$27.27

$0.00

$141.32

Total Cost of Sales

$8,800

$0.00

$77.40

Postage

$819.56

$308.72

$870.72

$1,269,741.71

Postal Box & assoc fee's

$0.00

$141.52

$0.00

Printing & Publishing

$21,047.84

$25,585.74

$22,651.08

Refunds

-$690.00

$0.00

-$779.12

Gross Profit

$865,623.38

$478,586.66

Plus Other Income Bank Interest

$0.00

$0.00

-$22.00

Repairs/Maintenance

$0.00

$81.82

$0.00

NSW CPD Day Registration

$25,808.34

$15,625.33

$7,670.75

Small equipment/computer exps

$2,557.09

$257.81

$77.05

Other Income [83000]

$559.48

$15,625.33

$7,670.75

Software

$206,04

$108.18

$539.70

Reimbursements & Refunds

$26,274.21

$0.00

$0.00

Speakers - Fees

$9,526.37

$10,158.64

$20,041.91

Total Other Income

$52,642.03

$15,625.33

$7,648.75

Speakers - Travel

$11,577.05

$1,041.38

$508.38

Sponsorship/Awards

$9,410.56

$16,235.99

$13,249.55

Staff Dinners

$5,266.53

$0.00

$0.00

Staff Recruitment

$3,085.00

$0.00

$0.00

Stamp Duty

$288.10

$5.52

$0.00

13

FINANCE REPORT

Cheryl Dey

National Treasurer

Less Operating Expenses

Jun-18

Jun-17

Jun-16

Less Operating Expenses

Jun-18

Jun-17

Jun-16

Stationery

$9,712.82

$2,151.95

$2,338.53

Accommodation

$32,824.63

$28,286.95

$43,703.46

$19,300.00

$0.00

$10,139.00

Subscriptions

$10,640.91

$8,086.48

$2,477.94

Accounting/Auditing Fees

Sundries

$1,365.91

$3,485.70

$5,073.66

Advertising/Promotions

-$34,180.22

$11,220.67

$6,130.52

$391.10

$307.80

$900.90

Superannuation

$19,712.82

$9,485.47

$6,439.47

Bank Charges/Fees

Suspense

-$2,483.41

$293.23

$0.00

Booking Fees for Registrations

$590.91

$0.00

$421.85

Telephone/Fax/Internet [61025]

$2,425.98

$2,370.49

$2,732.55

Bookkeeping Fees

$4,800.00

$4,800.00

$4,091.30

Travel - Airfares

$63,605.04

$39,496.38

$42,190.16

Chief Executive Officer Wages

$99,230.67

$0.00

$58,644.87

Travel - Fuel

$1,407.21

$2,239.59

$4,537.11

Commissions on consulting work

$0.00

$0.00

$77.40

$50,483.18

$37,708.98

$29,253.08

Travel - Parking

$2,835.37

$1,539.42

$2,114.52

Consultants

Travel - Public Transport

$266.31

$510.18

$460.64

COPH

$0.00

$0.00

$1,363.64

$0.00

$0.00

$53.64

Travel - Taxis

$6,342.19

$5,659.72

$5,649.87

Courier

Website-Database Costs

$40,767.59

$55,870.26

$24,907.80

Course Attendance fees

$14,650.15

$14,447.55

$18,433.51

$57,483.68

$12,227.57

-$65,211.42

Total Operating Expenses

$1,045,298.14 $568,694.99 $606,493.63

Deposits Paid

Net Profit

$29,744.40

Depreciation

$0.00

$0.00

$2,929.00

Donations

$3,672.34

$1,552.80

$2,229.03

Entertainment

$744.10

$33,666.45

$11,250.10

Events & Admin Coordinator Wages $51,888.00

$52,072.00

$23,322.00

Gifts

$8,770.57

$8,453.78

$13,033.19

GST Adjustment

$0.00

$0.00

-$12,071.50

Hire - Equipment

$6,530.72

$14,714.67

$17,283.53

Hire - Venue

$188,799.86

-$74,483.00

$670,896.83

Cash Summary July 2017 - June 2018

14

Income

Jun-18

Jun-17

Jun-16

ACT CPD Day Registrations

$8,461.22

$541.50

$12,613.64

Advertising Fee's

$13,244.19

$8,327.32

$4,172.75

Bank Interest

$0.00

$0.00

-$22.00

Colgate sponsorship

$0.00

$0.00

$3,409.09

Interest Received

$7,535.37

$7,004.82

$10,647.67

Member Email Campaign

$0.00

$3,000.00

$1,000.00

Membership Income

$358,615.11

$199,511.27

$92,449.84

Membership Subs - ACT

$0.00

$0.00

$2,248.12

Membership Subs - NSW

$0.00

-$36.36

$13,950.66

Membership Subs - NT

$0.00

$0.00

$218.82

Membership Subs - QLD

$0.00

$0.00

$8,078.43

Membership Subs - SA

$0.00

$0.00

$6,265.77

Membership Subs - TAS

$0.00

$0.00

$994.01

Membership Subs - VIC

$0.00

$0.00

$6,218.36

Membership Subs - WA

$0.00

$0.00

$4,556.45

NSW CPD Day Registration

$25,808.34

$15,316.24

$7,670.75

NSym - Registration Fees

$242,762.50

$454.55

$124,646.27

NSym - Sponsorship

$107,540.00

$28,636.37

$104,774.58

NT CPD Day Registrations

$1,094.06

$350.98

$0.00

Other Income [48000]

$58,411.98

$99,572.71

$775,971.01

Other Income [83000]

$559.48

$0.00

$0.00

Other Sponsorship

$16,207.20

$57,483.18

$51,272.71

QLD CPD Day Registrations

$5,376.49

$382.59

$0.00

Reimbursements & Refunds

$26,274.21

$0.00

$0.00

SA CPD Day Registration

$7,095.11

$13,633.46

$522.72

Seminar Income - QLD

$0.00

$0.00

$4,190.91

Seminar Income - VIC

$0.00

$691.81

$2,790.91

Share Dividends

$111.27

$110.30

$110.30

State Event Sponsorship

$25,871.40

$24,696.82

$62,828.64

TAS CPD Day Registrations

$5,187.69

$4,432.88

$0.00

VIC CPD Day Registration

$7,189.90

$5,459.75

$1,587.70

WA CPD Day Registrations

$15,408.48

$9,310.43

$0.00

Total Income

$932,754.00

$558,030.47

$12,333.64

$13,596.72

Industry Partnerships Officer Wages $27,300.00

$22,575.00

$0.00

Insurance

$62,087.97

$3,489.16

$3,831.99

ISDH Award prize

$0.00

$2,500.00

$250.00

IT Support

$1,183.64

$181.82

$1,655.45

Legal Fees

$11,667.50

$0.00

$0.00

Licences/Fees/Permits

$128.32

$47.00

$118.18

Meetings & Meals

$52,376.95

$97,726.46

$255,852.14

Membership fee's and dues

$2,707.69

$2,149.22

$2,608.29

Membership Officer Wages

$29,085.00

$25,200.00

$0.00

Merchant Fees

$0.00

$98.19

$927.29

NS - Event Management

$130,316.15

$0.00

$6,974.11

Office Supplies

$245.53

$0.00

$277.67

Other expense

$3,363.61

$0.00

$0.00

Photocopying

$27.27

$0.00

$141.32

Postage

$819.56

$308.72

$870.72

Postal Box & assoc fee's

$0.00

$141.52

$0.00

Printing & Publishing

$21,047.84

$25,585.74

$22,651.08

Refunds

-$690.00

$0.00

-$779.12

Repairs/Maintenance

$0.00

$81.82

$0.00

Small equipment/computer exps

$2,557.09

$257.81

$77.05

Software

$206.04

$108.18

$539.70

Speakers - Fees

$9,526.37

$11,408.64

$18,791.91

Speakers - Travel

$11,577.05

$1,041.38

$508.38

Sponsorship/Awards

$9,510.56

$16,235.99

$13,249.55

Sponsorship - National

$8,800.00

$0.00

$0.00

Staff Dinners

$5,266.53

$0.00

$0.00

Stamp Duty

$288.10

$5.52

$0.00

Stationery

$9,712.99

$2,151.95

$2,338.53

Subscriptions

$10,840.46

$8,131.93

$2,432.49

Jun-18

Jun-17

Jun-16

Sundries

$1,365.91

$3,485.70

$5,073.66

Superannuation

$19,712.82

$9,485.47

$6,439.47

Suspense

-$2,483.41

$293.23

$0.00

Telephone/Fax/Internet [61025]

$2,425.98

$2,370.49

$2,768.65

Travel - Airfares

$63,605.04

$39,496.38

$42,190.16

Travel - Fuel

$1,396.97

$2,239.59

$4,537.11

Travel - Parking

$2,835.37

$1,539.42

$2,114.52

Travel - Public Transport

$266.31

$510.18

$460.64

Travel - Taxis

$6,342.19

$5,659.72

$5,649.87

Website-Database Costs

$40,767.59

$55,870.26

$24,962.35

Historical Balancing Account

$0.00

$0.00

$57,450.50

Rounding

-$0.13

-$0.01

$0.04

Trade Creditors

-$364.00

$364.00

$0.00

Total Operating Expenses

$1,054,887.55 $572,533.34

$664,537.52

Operating Surplus (Deficit)

-$122,133.55

-$93,652.72

$638,630.59

Less accum deprec P&E

$0.00

$0.00

$3,845.00

Plant & Equipment @ Cost

-$540.00

-$2,983.59

-$3,920.91

Provision for doubtful debt

$0.00

$0.00

-$18,808.00

GST Prior Period Collected Adj

$0.00

$0.00

$3,863.00

GST Prior Period Paid Adj

$0.00

$0.00

-$7,029.00

GST Rounding

$0.00

-$0.83

$0.00

PAYG Payable

$9,450.00

$3,764.00

-$626.00

Prior Year Income Tax Paid

-$65,603.86

$3,764.00

-$626.00

Superannuation Payable

$2,361.34

$1,348.43

-$2,385.31

$2,128.01

-$25,061.22

Plus Non Operating Movements

Total Non Operating Movements -$54,332.52

GST Movements GST Inputs

-$136,992.77

-$91,189.62

-$113,856.97

GST Outputs

$148,254.67

$83,115.90

$124,015.57

Net GST Movements

$11,261.90

-$8,073.72

$10,158.60

Net Cash Movement

-$165,204.17

-$99,598.43

$682,419.89

Summary Opening Balance

$1,184,618.30 $1,284,216.73 $601,796.84

Plus Net Cash Movement

-$165,204.17

Closing Balance

$1,019,414.13 $1,184,618.30 $1,284,216.73

-$99,598.43

$682,419.89

ur National Symposium in ‘‘ OAdelaide this year attracted

record crowds, and following that a record surplus, which has gone to fund many of the Association’s expenses.’’

15

C O M M U N I C AT I O N S R E P O R T

Steve Moore

DHAA Media & Communications

ur [the DHAA] average email open ‘‘ Orate of 57% is comfortably above the industry average of 20%.’’

DHAA MEDIA ACTIVITY has continued to become more sophisticated and targeted through 2017/18.

Working closely with the new CEO, Dr Melanie Hayes, there has been a steady and organised flow of good quality material posted across all platforms.

The most pro-active social action by far was infact driven by DHAA President Kathryn Novak. Reacting quickly to the appalling brushing technique of Troy Delmege on TV’s Married At First Sight, Mel arranged for DHAA’s Sponsorship Officer, Shida Taheri, to meet with Troy and instruct him on the correct way to brush his teeth. The session was documented on Instagram and picked up by numerous

16

mainstream news channels.

Audience growth across all of our social media has been spectacular. Facebook, Twitter, and Instagram have all demonstrated significant increases, plus we launched the Association onto LinkedIn as part of the strategy to grow the footprint of the oral hygiene industry, and cement our position within it.

Here are a few DHAA social media stats: n Twitter followers rose by over 38%; n Tweet engagement has more than doubled; n Traffic from DHAA communications has leapt from 104 to 2.4k over the last 12 months; n The main DHAA Facebook page now has 3.1k followers – up from 2.4k in June 2017; n Facebook post engagement rose by 62%; n Facebook traffic jumped by 1,750%! n Instagram followers have grown to 11.5k.

Conscious not to overload member’s inboxes, we strive to make all DHAA email comms clear, informative and relevant. Messages regularly not being opened is a major cause of SPAM. However, we must be doing something right as our average email open rate of 57% is comfortably above the industry average of 20%.

We have been working with DHAA IT Officer, Josh Galpin, to make sure we stay on top of it.

The creation of a bespoke DHAA Job Seekers list has contained these weekly updates to only those actively seeking new work and job adverts have been increasing steadily over the last year.

Monthly traffic to the DHAA website has risen to an average of 4,000/month with the most popular pages, outside of renewals, proving to be CPD Events, Training, and Symposium 2018.

Here’s to another year of digital success!

INDUSTRY PARTNERSHIPS

GOVERNANCE

Shida Taheri

Carol Tran

IN 2017/18 WE had a great year building new and maintaining existing relationships with our generous industry partnership. The companies who have supported the DHAA have allowed us to run more quality CPD events in all states and continuously improve our national symposium.

The industry partners have sponsored our state based full and half day events in the form of exhibition tables, sample inserts and speakers.

This has given the delegates new and updated information, samples and the opportunity to address any product specific questions with the company representatives.

Our national symposium has had an increase of interest with all-but seven booths allocated to date. We have also seen an increase in industry partners advertising with us in the form of our quarterly bulletins, eDMs and our social media platforms.

We conducted a survey for our industry partners late last year to ensure we were meeting their expectations and to find ways to improve. We received feedback stating our DHAA delegates are the most engaged audience and are always interested to hear about new products and research. Also, all sponsors enjoyed attending our events and were pleased at how well organised they were.

We have introduced a new sponsorship prospectus that is more uniform across individual States, thus simplifying the process of sponsoring DHAA events. We have also created an advertising prospectus that allows potential sponsors to see all the different platforms of advertising with the DHAA. We look forward to maintaining our existing relationship and creating bonds with new industry partners in the coming year.

THE DHAA HAS identified that Governance will need to undergo a major review in 2018/19. The Board is committed to maintaining a high standard of corporate governance practices within the Association and will be devoting considerable effort to identify and formalise best practices. We believe that sound and effective corporate practices are fundamental to the smooth and effective operation of a company and its ability to attract a larger membership base, protect the members and the association. The initial plan will be to develop a governance map to be approved by the Board prior to its full development.

Comprehensive guidelines, policies and procedures will be formulated by the Board in support of the group’s corporate governance framework that will be developed in the following months. These documents are reviewed by the Board and the Governance committee and are updated in line with the amendments of applicable legislations and rules as well as the current practices.

BULLETIN REPORT

Danielle Gibbens

DHAA Bulletin Editor

Issue 47 June-July 2018

The official newsletter of the Dental Hygienists Association of Australia Ltd

Issue 46 March-April 2018

The official newsletter of the Dental Hygienists Association of Australia Ltd

YOUR RENEW RSHIP MEMBE Y TODA

Read our member-focused submission regarding the DBA revised scope of practice registration standard DHAA Symposium The build-up continues pre-tax year and early bird benefits still apply

Step out of your comfort zone Open up a whole new world of possibility

STATE ROUND-UP Find out what’s happening in your local area

Read our guide and make sure you’re prepared Look who’s coming to Cairns?

Meet two of the speakers coming to Symposium

Volunteer for good Discover a great way to feel rewarded

STATE ROUND-UP Find out what’s happening in your local area

Issue 45 January 2018

The official newsletter of the Dental Hygienists Association of Australia Ltd

SWING TIME Read the wrap up on our biggest Symposium ever!

Are you covered?

Check out the new DHAA Personal Accident Insurance

SAHMRI

Take a look around this spectacular research centre

STATE ROUND-UP Find out what’s happening in your local area

DHAA Bulletin is breaking all previous records and readership going through the roof!

OUR SMALL BUT dedicated team of writers have continued to produce high quality articles for the DHAA Bulletin this past year.

We have had the pleasure of additional skilled hygienists contributing regularly along with several guest writers adding niche articles and achieving great traction with our readers.

Since stepping into the editor role we have developed several rolling articles such as; Lyn Carman’s motivation articles; our community spirit page that features oral health promotion programs and volunteer trips that our members are participating in; and our rant opinion piece giving controversial topics a voice.

Having regular articles gives the reader more information on particular topics which don’t usually get published. As this is a magazine I really wanted to try and make these additions thought-provoking, stirring emotions within us as professionals and help connect with the readers in a way traditional journals cannot.

This year we have had great support from the industry, with several companies choosing to advertise in every edition. This we take as the greatest compliment. For our industry to be supporting our magazine to this degree shows that we are producing a high standard publication and reaching the masses.

With Joanna Mohammadi returning from her maternity leave I would like to thank all the writers and readers of the Bulletin for your continued support. It was thoroughly enjoyable to take the time to put together a valuable publication for my peers.

year we have had great support from ‘‘ Tthehisindustry, with several companies choosing to advertise in every edition.’’

17

MEMBERSHIP REPORT

Amelia Munn

DHAA Memberships Officer

MEMBERSHIP Amelia Munn AS THE MEMBERSHIP officer I am proud to announce that the membership numbers are looking great! We are still seeing an increase of Full members and the numbers are steadily rising. The 2017/2018 financial year period has been a great success.

As membership is now based on a financial year calendar it will be easier to track our growth and make it much easier for members to know when it is time to renew.

2017 saw the introduction of a member benefits program that provides members with easy access to special member benefits on a wide range of lifestyle, travel, entertainment and shopping benefits.

Another highlight of the year was the addition of professional indemnity insurance as an membership option. Approximately 63% of members have embraced this change and added indemnity insurance to their membership meaning that being part of the Association has even more value than ever before.

The DHAA decided to make this major development in order to provide members with a comprehensive, value-added insurance program that promotes investment in practice risk management.

This introduction of this new program gives members access to a range of new services and benefits including: n Dedicated program website at dhaa. bmsgroup.com. n More protection from a comprehensive professional indemnity insurance policy, underwritten by Lloyd’s. n Expanded limits of coverage. n Resources to help manage practice risks based on the dental hygienist profession’s claim history – DHAA together with BMS have developed a risk advisory board.

Dental hygiene professionals and industry experts will provide information, tools, educational seminars, data and webinars on how to minimise risks. n An insurance program that is designed with the input of members, enabling the profession to respond to it’s own needs.

Membership goals for the 2018/19 financial year period are: n Continue the recruitment of student members by increasing audience (visiting students at university and TAFE) n The introduction of the DHAA Membership Info Pack. n Engage new graduates and encourage them to join the DHAA community. We will be holding a “Preparation for practice” event directed at graduating students. We hope to make them feel supported by the DHAA at what can be a daunting time. n Survey the current members in order to learn more about what members are wanting from their association. n Maintain and build a rapport with key stakeholders (both internal and external) through continued correspondence. n Promote membership at non-DHAA events. n Comprehensive quarterly reports.

You can see a full breakdown of the DHAA membership numbers, by membership category and state, in the following tables.

pproximately 63% of members have embraced this change ‘‘ Aand added indemnity insurance to their membership.’’

The breakdown of DHAA membership as of June 2018

15%

< 1%

26%

< 1%

STUDENT (393)

QLD (220)

NT (7)

19%

INT (5)

SA (286)

1%

National Membership

LIFE MEMBER (20)

1%

June 2018

State & Territory Membership

32%

NSW (475)

June 2018

AFFILIATE (10)

1%

TAS(21)

1%

68%

FULL MEMBER (1,013)

18

3%

AFFILIATE/ HONORARY (17)

NEW GRADUATE (49)

17%

3%

ACT (42)

VIC (252)

13%

WA(194)

CONTINUING PROFESSIONAL DEVELOPMENT

CPD: The Year in Review Tabitha Acret 2017/18 WAS a very busy year for CPD with 57 events across Australia and 3,030 attendees in total, this is an increase by 1,000 attendees from last year. The volunteers for the DHAA have worked hard to bring the latest evidence based CPD to your doorstep. The majority of these events were full days, the last year has seen an increase in hands-on courses and each state has made a huge effort to provide inclusive CPD of all health practitioners and providing more CPD for OHTs. A new addition to the CPD calendar this year has been webinars, so far there have been three webinars with great attendance to the events.

The DHAA understands that while face-to-face learning is usually the preferred way for members to obtain CPD it’s not always a viable option for our remote, and/or busy, members and we are working behind the scenes to increase the amount of online CPD available through the DHAA.

DHAA SYMPOSIUM 2017 ADELAIDE

It’s all about the smile!

10 - 12 October, 2017 Adelaide, SA 16 CPD hours DHAA SYMPOSIUM 2017 Adelaide was held at the Adelaide Convention Centre (ACC).

The DHAA engaged All Occasions Group as event managers, and Ali Taylor was Chair of the local organising committee. The 2.5 day event provided 16 hours of CPD (both scientific and non scientific), included welcome drinks, the gala dinner, and had an extensive trade display exhibition. There were also two workshops and a tour of the SAHMRI building offered prior to the start of symposium, however these options were not popular (25 attendees at the workshops and 15 on the tour). It was therefore curious that over 50% of respondents to the evaluation survey stated they would be interested in additional social activities, tours or a partner program.

Final figures became available in late February 2018 due to delayed payment by some parties. n 492 registrations – 412 full-paying. n Total income was $422,738.75 (sponsorship income $153,500.00 + social

We have also been working hard in trying to take our events to nonCBD locations and we have had events Coffs Harbour, Rockhampton, Wollongong, Mclaren Vale, Busselton and Albury.

A big thank you to all of the DHAA State chairs and committee members, without their hard work and dedication to members none of this would be possible. So many of our events are generously supported by our industry partners; this support is so valuable to members for providing access to information about new products and services as well providing feedback to those companies.

Lastly, a huge thank you to our members for coming along, supporting the events, and for making it fun , as well as rewarding, to put them on. The DHAA is a member-lead association and everything we do is done with the member’s best interests and needs in mind. If there is a particular subject that you want to hear more about, or something that you especially want to learn, then please contact your local team; they are always eager to hear your suggestions and feedback.

functions income $3,005.00 + registration income $266,233.75) n Total expenditure was $324,107.46 (venue hire, promotion, administration, exhibition, speakers, social functions, entertainment and delegate services). n Total profit for Symposium 2017 was therefore $98,631.29.

Feedback was received from around 110 delegates, via an online survey: n 96 of 108 rated the symposium program overall as either ‘good’ or ‘excellent’. n 104 of 107 said they would recommend the annual DHAA Symposium to others. n 89 of 108 rated the facilities at the ACC as ‘excellent’ – 17 indicated ‘good’. n 103 of 107 considered the exhibition area at ACC was either ‘good’ or ‘excellent’. n 100 of 107 said they were either ‘likely’ or ‘very likely’ to attend a future symposium.

Presenters who received significant praise from delegates were Shirley Gutkowski, Steve Soukoulis, John Berketa, Stav Zandes and Sam Samaranayake, however all speakers received a mention in answer to the question: In your opinion, who were the three most impressive speakers and why?

Fabulous fun and fifties fashion at the SA17 themed Gala Dinner

The local organising committee recognises the exceptional skill, professionalism and care taken by the event organising partner, All Occasions Group, and would like to publicly acknowledge and thank Claire, Emma and the team. We believe it was a successful symposium and we certainly could not have done it without their expertise.

On a personal note I would also like to thank the SA 17 committee wholeheartedly - for all your time, lively discussions and tasks that helped us to bring everything together.

Thanks a million team!

Ali Taylor | 2017 Symposium Chair

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CONTINUING PROFESSIONAL DEVELOPMENT

DHAA SYMPOSIUM 2018 CAIRNS

Talking Teeth by the Reef 18-20 October, 2018 Cairns Convention Centre, Cairns, Qld 16 CPD hours OUR PROFESSIONAL CONFERENCE organiser Arinex have been working hard behind the scenes since December 2016 to make the organisation of the 2018 national symposium run as smoothly as possible. We have had some changes to Arinex staffing and now have project manager Jessica Ferguson and project

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coordinator Kylie Leong being very professional and attentive to our requests and thoughts in an always promptly time.

Our conscientious and enthusiastic volunteer committee (Nicole Hams, Lisa Sawtell, Tabitha Acret, Cheryl Dey, Kathryn Novak, Carol Tran and Anne Di Paolo) are currently holding monthly teleconference meetings where our Partnership Officer Shida Taheri, CEO Melanie Hayes and marketing guru Steve Moore from eroomcreative creative join us to help orchestrate a successful national symposium. As the committee and all those involved in the planning of this event are spread over seven states and territories, our

virtual team communication has been mostly via email, teleconferences, and document sharing programs.

As a leading source of revenue each year for the DHAA, the symposium budget has had many updates to ensure members funds are being used appropriately. The registration costs can differ each year based on venue hire, conference management feeâ&#x20AC;&#x2122;s, website management and marketing costs, entertainment, speaker feeâ&#x20AC;&#x2122;s/ travel/accommodation and catering just to name some. This year a payment plan system was introduced to help spread the financial cost for delegates which led to 28% taking this option with current numbers.

Trade exhibition and company sponsorship is a vital part of the symposium; both financially and for delegate education. 22 trade displays have so far been secured by DHAA Industry Partnership Officer Shida Taheri through ongoing growing industry relationships and with a comprehensive sponsorship prospectus which can and has been

2019 SPECIAL EVENT INTERNATIONAL SYMPOSIUM ON DENTAL HYGIENE

Taking the Symposium to Cairns is proving to be a popular destination for the DHAA community

tailored to companies requests.

The 2018 Diamond Sponsor is Colgate. The Principal Sponsors are Oral B, EMS and Erskine.

Our Major sponsor is Philips.

12 speakers coming from America, New Zealand, all over Australia and Cairns itself will be filling our minds with new dental concepts and information as well as awaken memories and re-energise the way we think about what we always thought we knew during our main plenary sessions.

This year four workshops are available prior to the start of the symposium.

As of the close of early bird rate on the 16 July 2018, we had 280 delegates registered to attend. Social Welcome drinks and a ‘Tropical Elegance’ gala dinner are all part of this year’s symposium planning.

The DHAA Symposium 2018 in Cairns will surely leave those attending with greater knowledge, networks, friendships and memories.

Leonie Brown | 2018 Symposium Chair

LEAD 2019 Leadership. Empowerment.

Advances. Diversity.

15-17 August, 2019 Brisbane, Qld 14.25 CPD hours IN LATE 2017, the IFDH made the difficult decision to change the location for the International Symposium on Dental Hygiene, from Seoul to Brisbane.

Since then, the DHAA Local Organising Committee (LOC) (Roisin McGrath, Melanie Hayes, Tabitha Acret, Cheryl Dey and Robbern White) has been working hard to plan an international conference that will draw delegates from around the globe to Australia.

The theme for the ISDH is LEAD – Leadership, Empowerment, Advances, and Diversity. The ISDH Scientific Committee is in the process of finalising what promises to

be an educational, stimulating and exciting conference program. Our conference organisers, ICMS, have extensive experience in coordinating large-scale international events, and we have no doubt that this symposium will be one to remember.

Despite the fact that we have only been planning this event for a few months, we have made great progress in trade and sponsorship sales. The IFDH, in particular the President Robyn Watson, has been instrumental in securing international sponsors.

Registration is already open for the ISDH 2019, with a special sunrise rate available until November 2018.

We are also distributing toy koalas worldwide, as part of a competition to see who can photograph a koala in most interesting or exotic location. The winner of this competition will get a free registration to the symposium and three night’s accommodation – what a great prize!

We look forward to promoting the ISDH 2019 at the upcoming Cairns symposium!

Roisin McGrath | ISDH Chair

ISDH Scientific Committee is in ‘‘ Ttheheprocess of finalising what promises to be an educational, stimulating and exciting conference program. ’’

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I N D U S T R I A L R E L AT I O N S

INDUSTRIAL RELATIONS Katrina Murphy, IR Consultant Fair Work Commission Advocacy â&#x20AC;&#x201C; Award Free Status Industrial relations in the 2017-2018 financial year was dominated by the on-going defence

by DHAA against the fourth attempt by the Health Services Union (HSU) since 1993 to forcibly cover dental hygienists and oral health therapists in the private sector by the Federal Health Professionals and Support Services Award.

Katrina Murphy attended all compulsory conciliation and arbitration proceedings and complied with all the extensive requirements for detailed submissions, during the year for this process, assisted by Mel Hayes.

The ADA largely co-operated with DHAA on this matter, in particular with some collaboration in preparation of witness statements immediately prior to arbitration.

The matter went before a Full Bench of Fair Work Commission on 11-12 December 2017.

Mel Hayes and Carol Tran gave witness evidence for DHAA on the first hearing day. They were extensively cross-examined by the HSU. Dr Hayes assisted Katrina with advocacy including cross-examination on the second day. A decision has still not been issued.

Special Projects A special project was commenced with capped fee assistance to the members, to allow five members in SA to make application to the State Employment Tribunal to complain about unfair treatment in an Enterprise agreement transition exercise where they were treated less favourably than dental therapists for invalid reasons related to qualifications. The project is on-going. The desired outcome is a reversal in the decision making process so that dental hygienists and oral health therapists are not treated less favourably than dental therapists, in relation to professional status and remuneration.

IR Advice Line The IR advice line has continued to be popular and well-used in the last financial year. Trends observed over the last financial year in order of importance are: 1. Members asking for entire, complex contracts to be reviewed, with specific questions sometimes in a tight timeframe mandated by the employer.

2. Members asking for ideas on how to negotiate particular terms. This sort of query had fallen away in 2016-17 but has become more common again, which is a positive sign.

3. An increasing trend towards treating part-time permanent employees like casuals, in that employees are expected to be available to work on any five days of the week, with no guarantee of start and finish times.

4. Almost universal use of post-employment restraint of trade clauses, with a concerning tendency of members to think such clauses do not matter and will not be enforceable.

5. More advice being asked for on preparing verbally and in writing for counselling/ disciplinary sessions, or writing written responses to allegations.

6. More queries on parental leave/return to same job after parental leave.

7. Significantly fewer questions on long service leave, which may indicate that DHAAâ&#x20AC;&#x2122;s communications to ADA during the year and in prior years about needing to inform their members of statutory rights on long service were bearing fruit.

8. Fewer questions on no notice shut down for permanent employees, and forced use of annual which may be due to DHAAâ&#x20AC;&#x2122;s lobbying to ADA on this issue or may be a blip, as this issue has been a steady source of concern for many years 9. Questions on workplace bullying remain steady, largely asking for ideas on how to deal with it 10. Questions on all types of leave except for long service leave remain steady.

11. Worsening conditions in the public sector, particularly universities, specifically with regard to classifications and tenure. This is based on a small sample, which is why this is not attributed a higher ranking, but it is definitely a red flag area. Katrina Murphy reports that she observing this trend with other clients, particularly related to Universities.

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There is] an increasing trend towards treating part-time ‘‘ [permanent employees like casuals, in that employees are expected to be available to work on any five days of the week, with no guarantee of start and finish times.’’

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SPECIAL INTEREST GROUPS

RURAL REPORT Cathryn Carboon SARRAH Services for Australian Rural and Remote Allied Health (SARRAH), is a national multi-disciplinary member association, supporting allied health professionals to improve health outcomes in rural and remote communities throughout Australia.

SARRAH has been operating for over 20 years and is the only peak body to be fully focused on rural and remote allied health working across all disciplines, including oral health.

Cathryn Carboon is a long-term member and represents the DHAA at SARRAH National Conferences, held every two years. She will present at the National Conference and attend the AGM in September 2018 in Darwin.

SARRAH’s past conference recommendations have recognised the integral role of dental hygienists within the oral healthcare team, as part of a comprehensive primary healthcare model in rural and remote Australia.

Health Workforce Scholarship Program The new Health Workforce Scholarship Program (HWSP) was launched on 1 July, 2017, by the Australian Government Department of Health.

The HWSP is managed nationally by the Rural Workforce Agency Network, with $33.3m being allocated over three years for CPD grants and postgraduate scholarships. Oral health professionals who provide

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services to MMM 3-7 rural or remote communities are eligible to apply.

The HWSP guidelines and eligibility criteria can be viewed at the website – healthworkforce.com.au Who is the Tooth Fairy’s best friend?

The children’s book “Who is the Tooth Fairy’s best friend?” written

by Cathryn Carboon, was published with the support of a DHAA Community Oral Health Project Grant and officially launched on 12 October, 2017 at the DHAA Symposium 2017 in Adelaide.

The book engages young children and their families in learning about caring for their teeth and discovering the magic of fluoride for good oral health. The book contains a beautifully illustrated story, a wisdom tooth tips page, glossary and an information page for teachers, parents and carers.

A BIG book and standard book are available for purchase online from the shop on the DHAA Facebook site, providing a valuable health literacy resource for anyone interested in oral health promotion.

COMMUNITY ORAL HEALTH GRANTS

AGED CARE

RESEARCH REPORT

Margie Steffens

Ron Knevel

THE DHAA ARE now considering reinvigorating our Aged Care group and working toward better inter organisational communication and interprofessional communication.

The Australian Association of Gerontology hosted a workshop in Adelaide. Alison Taylor and Lynda Van Adrighem manned a trade display for DHAA, and while there was not a large group of people in attendance it was still a great opportunity for further exposure for the Association.

Palliagecare is a new group sponsored through Flinders University and has links with Palliative Care Australia. I attended their inaugural workshop and enjoyed the discussions that were rich with information. Robust conversations have begun with other Allied Health professions who had a revelation when considering the importance of oral care and comfort in palliative care.

The good news is that the National Aged Care Alliance is taking our input seriously and working toward putting more internal pressure on the abyss within government thinking in this area.

The DHAA Symposium 2018 is almost upon us and looking forward to sharing more at the Lunch‘n’ Learn planned for Friday 19 October.

AS A NEW DHAA director I have taken over the Association’s research portfolio.

Lately, I have been involved in the screening and selection of the scientific submissions for the ISDH conference in Brisbane, as well as the selection of the posters for the DHAA Symposium in Cairns.

A decision was made regarding the DHRF. The grant was split between Kelsey Ingram (“The economic impact of oral health on cardiovascular diseases”) and Karen Smart (“Emerging Partnerships: Comparison study of speech pathologists and dental practitioners in interprofessional practice on the Central Coast of NSW and Central Queensland”).

The presentation of case study posters at future DHAA symposia will be trialled in Cairns with the intention of strengthening the link between the research portfolio and CPD.

Sahil Bareja SINCE 2005, DHAA has offered its members the opportunity to apply for grants to support community oral health projects and programs (COHP).

Dental hygienists and oral health therapists can become involved in projects through their workplace, studies, community groups/ organisations or a professional/social contact.

Members can be eligible for up to $5000 worth of funds. These funds can be put towards developing resources, purchasing necessary materials, supplies and equipment or covering any personal expenditure incurred.

These health projects and programs can add value to the community by raising awareness, providing essential services and catering for previously unmet needs, as well as promoting professional development and enhancing career/research skills.

COHP funding is managed by the DHAA Ltd Board of Directors (The Board) and each application is assessed by a panel of directors.

In 2018, DHAA issued grants to participants for their research and oral health promotions in the field of aged care, young children and parents, as well as local community groups, such as Filipino-Australian community groups.

embers can be eligible for up to $5000 ‘‘ Mworth of funds; this can be put towards

developing resources, materials/supplies, equipment purchase and part sponsorship for personal expenditure.’’ Community Oral Health Grants 25

APPENDIX A

DHAA Ltd Strategic Plan

Updated February 2018

In order to achieve our Mission, the DHAA will: 1

2

Set high quality standards for the profession 1.01

Provide input to the regulatory and accreditation bodies

1.02

Liaise with universities, TAFE and education providers

Provide communication and support to members 2.01

Continue to keep members informed via Bulletin, Social Media, Annual Report, Email Campaigns.

2.02

Add consumer page to website

2.03

Member surveys

2.04

IR support

2.05

Mentoring Program

2.06

IFDH membership, journal access and representation

2.07

Monitor and review DHAA mention in electronic and print media

5

4.07

Review and update literature regarding role of dental hygienist & OHT, scope of practice and importance of dental hygiene care

4.08

Promote World Oral Health Day and other activities

Advocate in the interests of members, increase DHAA profile and be a unified voice for preventive oral health 5.01

Representation on relevant panels and committees

5.02

Participate in and prepare submissions to relevant legislation reviews and other matters

5.03

Media releases

5.04

Stakeholder and industry relationships

5.05

Promote the dental hygienist and oral health therapist as an integral part of the dental team

5.06

Establish relationships with Federal and State governments and health policy makers

5.07

Support regulations and/or codes of practice which allow use of dental hygienists and oral health therapists in community settings

5.08

Increase public profile in community and DHAA brand

5.09

Support the utilisation of dental hygiene services in the Public Sector

5.10

Engage with Primary Healthcare Networks on relevant primary care projects

3 Provide evidence-based professional development 3.01

Continue to evolve Symposium - guidance for continuity

3.02

Locally run events

3.03

Online CPD and webinars

3.04

Include program components to attract dentists and other professionals attend DHAA events with a view to include therapy components

3.05

6 Advance tertiary and post-graduate education and research

Develop strategy to optimise CPD events and support CPD committees

4 Promote optimal general health through the provision of quality oral health services by DH and OHT

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4.01

Strengthen collaborations with other professional bodies

4.02

Increase employment opportunities in a broad range of environments including non-clinical

4.03

Community Oral Health grant

4.04

Advocate for multidisciplinary teams and promote delivery of services within comprehensive primary healthcare models

4.05

Endorse water fluoridation as a safe & effective health measure

4.06

Encourage dental industry regarding the utilisation of dental hygienists & OHT in advertising material in TV and print

7

6.01

Research grants including DHRF

6.02

Promote postgraduate opportunities for professional development

6.03

Student support grant

6.04

Develop a scholarship program for a student enrolled in higher degree program in oral health

Abide by principles of effective, transparent, ethical and financial governance 7.01

Develop membership strategy incl % growth

7.02

Retain current members

7.03

Annual Board training

7.04

Provide support to State and Territory Committees

7.05

Procure sponsorship to facilitate continued Professional Development

7.06

Review succession plan processes

7.07

Diversify income streams

7.08

Develop and implement a financial investment strategy

7.09

Induction and Governance Manual

7.10

Budget approved on an annual basis

7.11

Develop policies and procedures to mitigate risks

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