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DINNERWARE

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contents

inStore VOL. 02/NO. 04

THIS ISSUE

Summer 2016

inSight DEPARTMENT 10 Mailbox

Readers tell us what they think about InStore!

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inStyle

DEPARTMENT

FEATURE

19 Hostess Gifts

76 Holiday Entertaining

Easy and affordable gifts for holiday hosts 21 Scents for the Season

Usher in the holidays with festive fragrances

Set your store’s tables in style with the latest products and design trends for seasonal soirees

22 Stocking Stuffers

Practical - and quirky stocking stuffers

25 Home for the Holidays

Easy DIY arrangements for the holidays

www.instoremagazine.ca

86 2016 Holiday Trends

Retail expert and business coach Barbara Crowhurst explains how – and why – store owners should be focused on the “experience” they provide customers

Christmas decorating styles of note

95 Well Dressed Rock the runway trends

By Marilyn Nason

26 News & Notes

New lines, launches, industry goings-on and upcoming trade shows 123 CanGift Connects *New!

121 The Shopping Experience

The tiny stickers and standard order forms have the potential to pack a powerful punch

56 Festive Florals

Our bi-annual roundup of the best gifts and gadgets for babies and kids

We trekked to St. John’s, Nfld., to report on two of the island’s most cherished boutique stores – Home on Water St. and Living Rooms

63 The Power of Price Tags and POs

FEATURE

106 Baby & Kid’s Gift Guide

DEPARTMENT

40 Shop Profiles

FEATURE

Decorative accents that complement seasonal decor

By Sue Warden

inForm

17 Hello!

A new column from the Canadian Gift Association (CanGift) FEATURE

52 Make More Money

How to boost your bottom line

By Barbara Crowhurst

66 Deck the Halls How to display ornaments off the tree

By Leslie Groves

72 Sizing Up Santa’s Helpers What to look for before you hire holiday help

By Claire Sykes

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THE DEFINITIVE RESOURCE FOR INDEPENDENT LIFESTYLE RETAILERS

Attention Retailers

Editor & Publisher Erica Kirkland ekirkland@instoremagazine.ca Design & Layout JM Design Contributing Editors Barbara Crowhurst, Leslie Groves

Advertising Inquiries advertising@instoremagazine.ca Editorial Submissions editorial@instoremagazine.ca Mailing Address 103 Niska Drive Waterdown, ON L0R 2H3 Contibutors Barbara Crowhurst, Castlerock Studios, Will Fournier, Leslie Groves, Marilyn Nason, Anita Schachter, Claire Sykes, Sue Warden

There are successful; very successful retailers all around.

LET’S GET YOU ON THAT LIST!

Seeking a customized retail training program?

Specifically designed to help you achieve results that last Easily fits into your budget

Your Business + Your Goals + Our passion

by Barbara Crowhurst 905-686-8898 retailmakeoverca@gmail.com www.retailmakeover.ca

1 2016 8RetailMakeOverAd_Summer2016.indd inStore. Summer

2016-07-03 6:17 PM

InStore is published four times a year for independent retailers in Canada selling giftware, home décor, fashion accessories and lifestyle items. The magazine is mailed to 12,000 stores including gift, home décor, hardware, pharmacy and florists. © 2016 InStore Magazine. The contents of this publication are the property of InStore. Reproduction or use of the contents in whole or in part, for any reason, is strictly prohibited without the written consent of the copyright owner.

The publisher is not responsible for product claims made by the companies mentioned herein.

Printed in Canada Publication mail #40841587. Return undeliverable Canadian addresses to: InStore Magazine, 103 Niska Drive, Waterdown ON L0R 2H3.

Email editorial@instoremagazine.ca

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BONAVISTA BOVI HOME 514 273 6300 / 1 800 361 6695 • info@bovihome.com www.bovihome.com Come visit us at the CGTA – Hall 8 Booth 8487

inSight Mailbox

Tell us what you think!

R

Home & Garden Division of Christmas Tradition

s en s E

tial Oi l Dif fuse rs

Breathe

a little easier

Thank you to everyone who took the time to write to us. If you have something you’d like to share, email editor Erica Kirkland at ekirkland@instoremagazine.ca.

Product Bible

I use the magazine like a bible with my clients, showing them all kinds of products that they must see and buy.

Barbara Crowhurst Retail Makeover

New Products Abound

You have done a fantastic job bringing new products to retailers. InStore is a great magazine for the industry.

Bruce Moore Independent sales representative

True Love!

My partner and I love your magazine.

Marina Nawrocki Zest for Living and Your Party Pros

Reaction to Trade Show Success

Advocating that retailers not buy at trade shows (Trade Show Success, Winter 2016) is decidedly unhelpful.

There would be no shows if retailers didn’t buy there. What’s the point of going to all the work of setting up and tearing down if there’s no reward of orders? Already exhibitors are choosing not to exhibit because order volume is dropping. Hence, we see the incredible shrinking show.

Some retailers can’t buy at the show for various reasons; exhibitors respect that.

However, if the trend continues to the point where the orders don’t warrant attending, you’ll see the show contract even more. Look at what’s happened in Montreal. Quebec retailers are forced to travel to Toronto if they want to view new product because all the big gift companies have pulled out of the Montreal show.

Tom Taylor Auralim

Hard Work Rewarded

Thanks for all of the hard work you do to keep the magazine going. The latest issue looks fabulous, as always.

• • • • •

Stylish designs Ultrasonic Whisper quiet LED colour cycle No heat

Because Lifestyle Matters

ct-lifestyle.com

1-800-561-5515 Toronto Gift Fair Booth #1173 Proud new distributor of

Alison Slorach Stargazer Originals

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LUXURIOUS, NATURAL BODY CARE PRODUCTS with emollient-rich botanicals and nourishing plant oils. Authentically natural, beautifully indulgent and available in five clean, fresh fragrance collections!

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PEG Free EDTA Free Synthetic Dye Free GMO Free Eucalyptus Rosemary Mint is the perfect fragrance collection for the holiday season!

A R O M AT H E R A P E U T I C L I V I N G

inSight

my fav...

Hello

Collaborations

Hands down the best part of producing this issue was spending a week in St. John’s, Nfld. The province has long been on my travel wish list, and it didn’t disappoint. The scenery is breathtaking, the vocabulary confounding and the people without comparison. In this issue, we bring you the stories behind two of the city’s foremost retail shops, Home on Water St. and Living Rooms. To the new friends I made, please ‘stay where you’re to ‘til I comes where you’re at.’

Businesses rely on an ability to forge beneficial relationships with suppliers and customers. As small business owners it often feels like we’re ‘going it alone’, but in order for our businesses to flourish, we rely on a supply chain, customers and partnerships. To that end, I’m pleased to introduce CanGift Connects, a new column from the Canadian Gift Association which delivers the latest news and insights from this 40-year-old association of manufacturers and distributors best known for producing the Toronto, Alberta and Quebec Gift Fairs.

As the former editor of the association’s now defunct Retail News magazine, I worked within the association for close to 20 years. In my new role as the independent publisher of InStore magazine, I’m excited to continue that relationship in a new vein. In addition to the column, the collaboration will offer Toronto and Alberta Gift Fair attendees the latest issue of InStore at the bi-annual shows in major entrances and at registration areas. However, this is just the beginning. We’ll be announcing a host of other collaborations in the near future.

As the industry’s magazine, we’re open to sharing opposing viewpoints, and based on the feedback we received, quite a few suppliers took offence to the Trade Show Success article in the Winter 2016 issue. In the piece, veteran industry journalist Marilyn Nason cautioned retailers to wait until a few days after a trade show to place an order, unless there’s a show special that’s truly worthwhile. For the record, I concur with Marilyn’s suggestion, in the context it was given. I’ve encountered retailers who don’t attend trade shows because they make poor purchasing decisions while on show site, so I’d much rather retailers attend trade shows and place orders after the event, then not attend at all.

In this issue’s Mailbox, you can read a different opinion. Feel free to share your views on this and other articles we publish. We are committed to providing a forum for debate and different viewpoints as long as the industry as a whole benefits.

in this issue Fourth-Quarter Focus Anecdotal evidence suggests that roughly 50 per cent of

www.instoremagazine.ca

storeowners purchase seasonal décor in January, when the last holiday season is fresh in their minds and vendors are offering discounts for early bookings. The other half hunt down holiday décor at the summer trade shows, while all

stores are there to find fresh products for the Christmas crunch. From the hottest holiday trends and the best gifts for babies and kids to seasonal scents, kitchenware, tableware and fashion accessories, this issue delivers the goods for a

winning product assortment.

Happy holidays!

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Exclusively in Canada with

TheTateGroup (416) 504-8047

www.thetategroup.com

Request Access and Order Online at thetategroup.handshake.com Toronto Gift Fair Booth # 11063 Alberta Gift Fair Booth # 1231

inStock

Hostess Gifts

What We’re Loving

1

Easy and affordable gifts for holiday hosts

1/ Six snowman-shaped shortbread cookies decked out in tartan scarves. $25 retail, Mary Macleod’s Shortbread, 416-461-4576, www.marymacleod.ca

2

2/ Help the hostess keep her loo smelling lovely with a Poo-Pourri Potty Box. $40 retail, The Tate Group, 416-504-8047, www.thetategroup.com 3/ Pre-cooked smoked Sockeye salmon packaged in a cedar box featuring artwork from renowned Haiti artist Don Yeomans. $37.99 to $74.99 retail, Seachange Seafoods, 888-747-5641, www.seachangeseafoods.ca

3

4/ Modern beech wood nutcracker from Kikkerland. $12.50 retail, David Youngson & Associates, 800-370-4857, www.youngson.com

5

5/ The Chateau Spill: Red Wine Stain Remover eliminates stains on the spot. $12 retail, The Tate Group, 416-504-8047, www.thetategroup.com 6/ The Honest Boy wine stopper from Kikkerland creates an airtight seal in any bottle. $12.50 retail, David Youngson & Associates, 800-370-4857, www.youngson.com

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Scents for the Season

What We’re Loving

1

Usher in the holidays with festive fragrances

2

1/ Napa Valley hand cream and soap set in Sparkling White Grape. From $25 retail, Upper Canada Soap & Candle Makers, 800-548-4097, www.uppercanadasoap.com 2/ Room spray in Greenleaf’s new signature fragrance, Moss & Mist. $17 retail, Candym Enterprises, 800-263-3551, www.candym.com

3

3/ Forest scented candle from Christian Tortu. $94 retail, Lothantique, 877-425-7627, www.lothantique.ca 4/ Roland Pine collection from the Soap and Paper Factory. $42 retail, The Tate Group, 416-504-8047, www.thetategroup.com

4

5/ Marbled luxury candle jar from Zodax. $49.50 retail, Design Home Gift & Paper, 800-663-9950, www.designhome.ca 6/ Peppermint scented warming pack. From $19.95 retail, Upper Canada Soap & Candle Makers, 800-548-4097, www.uppercanadasoap.com

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Hung with care

What We’re Loving

Practical - and quirky stocking stuffers

1

2 1/ A zipper pull that transforms into a necklace or a bracelet. $14.99 retail, Bella Flor Canada, 800-667-1902, www.bellaflor.ca 2/ Boot-shaped manicure set. $10 retail, Upper Canada Soap & Candle Makers, 800-548-4097, www.uppercanadasoap.com 3/ Hand-painted magnet sets. $14.99 retail, Each an Original, 800-490-9445, www.eachanoriginal.com 4/ Hydrating sheet masks from MaskerAide. $40 retail, The Tate Group, 416-504-8047, www.thetategroup.com

4

5/ Silk and bamboo pillow cases.

From $62 retail for two, Therapie, 306-764-9020, www.ilovetherapie.ca 6/ Mini ‘Voodo’ Dolls. $10 retail, Candym Enterprises, 800-263-3551, www.candym.com

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6

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• COLLAR STAYS • BOTTLE OPENER • SHOE HORN

25% OFF

SELECTED MIRRORS AT

T.O GIFT SHOW BOOTH NUMBER

11147

THE EXPERTS IN

COSMETIC MIRRORS

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Home for the Holidays

What We’re Loving

1

Silvery gray decorative accents combine flawlessly with seasonal dĂŠcor

2 1/ Orion vase, $31.50 to $45 retail, Torre & Tagus, 800-423-4417, www.torretagus.com

3

2/ Multi-purpose throw and tablecloth. From $40 retail, Famille Nomade, 877-943-2333, www.famillenomade.ca

4

3/ Floral throw with fringe from Tag. $136.50 retail, Design Home Gift & Paper, 800-663-9950, www.designhome.ca 4/ Soft woven baskets. $220 retail for two, Canfloyd, 800-263-3551, www.canfloyd.com 5/ Cobistyle pillow. $75 retail, Canfloyd, 800-263-3551, www.canfloyd.com 6/ Flower pots. $24 retail for set, Forpost Trade, 800-269-1167, www.forpost-trade.ca

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inForm

Inside Track

News & Notes

News & Notes

NEWS IN BRIEF

THE GOODS

Fairtrade Fashion Casa Relief is introducing a new line of fairtrade cotton summer clothing designed and made in Nepal.

905-563-8762, www.casarelief.com

Changing of the Guard at Gourmet du Village Gourmet du Village recently announced that Ashley Tott has been promoted to president, replacing her father Mike Tott, the co-founder of the business.

Ashley trained as a chef before officially joining the family business 13 years ago. Over that time, she gained a depth of experience in purchasing, planning and quality control, and most recently has aggressively taken the lead in business development and sales.

“Her combination of skills, energy and commitment is perfect to take the company to the next level,” said Mike. “From when we started until quite recently, baby boomers such as myself, have been the driving force in the economy and in the business, but that’s changing. We too have to change and invest to meet the changing marketplace.”

Mike will continue as CEO with majority ownership and focus on his passion as creative director. 800-668-2314, www.gourmetduvillage.com ESM Now Representing Vickerman Company ESM Marketing has been appointed as Canadian representatives for Vickerman Company, an importer of seasonal decorations including artificial trees, wreaths and garlands.

Vickerman ships from Minnesota and sells in US dollars. www.esmmarketing.com Warm Buddy and CFIB Team Up to Fight Red Tape Warm Buddy and the Canadian Federation of Business (CFIB) have teamed up to award government officials who help reduce regulatory burden, cut fees and help small businesses with a Warm Buddy bear sporting a sweater that says, “I support small business.”

The CFIB lobbies on behalf of small businesses and offers its members a variety of programs.

Warm Buddy is among the companies the group has helped. In 2010, an immediate recall of Warm Buddy warm-up animals was ordered by Health Canada due to a single consumer complaint - no injury occurred. It took two years, lawyers and several trips to Ottawa to sort out the problem. There was no system or department in place to handle the situation, and as such Warm Buddy, along with other small businesses, suffer the devastating consequences. 888-649-0649, www.warmbuddy.com

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CHIC. INSPIRE. EXCITE.

#BeRetailReady

MARK YOUR CALENDAR!

Discover new products, ideas and trends at Canada’s largest gift show of the year!

torontogiftfair.org August 7 - 10, 2016

The International Centre & Toronto Congress Centre

inForm News & Notes

Inside Track SHOW NEWS

THE GOODS Cups of Good Cheer DecorSense Imports is introducing a new line of tin mugs available in three collections – Canadian, Aussi and Hipster. $13.99 retail for four. 613-448-2883, www.decorsenseimports.com

Two’s Company Now at Design Home Effective August 6, Design Home Gift & Paper will be the national sales representative for Two’s Company and its divisions in Canada. The company’s divisions include Tozai Home, Cupcakes & Cartwheels, 2 Chic, 2 Chic Luxe and East of India. 800-663-9950, www.designhome.ca.

Trader’s Forum Evolves from Discount Show This summer, Trader’s Forum will host trade shows in four Canadian markets – Toronto, Edmonton, Halifax and Montreal – offering independent store owners, franchisees and corporate buyers a selection of affordable fashion-driven goods. The show is shedding its dollar store past with new exhibitors and a higher-priced merchandise mix.

“In the early 2000s, the majority of our buyers were dollar store owners that sold products retailing for $1,” said company president Alex Nelyubin. “Over the years, this concept has drastically changed. With the rising cost of production, it’s become impossible to run a successful business selling only $1 merchandise.

Categories at the show such as greeting cards, gift bags, small party accessories and confectionery that sell at this price point are exceptions. Many dollar and discount stores have transformed into general department stores.

These stores are constantly expanding and offering a wider selection of products at various price points. Our buyers order bedding, small furniture, electronics and toys with price points up to $100 wholesale. This was unheard off five years ago.” www.tradersforum.ca Atlantic Retail Fair Witnesses Impressive Growth This past April, the Maritime Gift Show and the Trader’s Forum Show once again co-located in Halifax, offering buyers a one-stop shopping experience. Held two months later than normal, the Atlantic Retail Fair witnessed an impressive 19 per cent increase in attendance. Organizers attribute the growth to the better location and favourable weather conditions, both the result of the date shift.

“Working together with the Trader’s Forum Show we were able to attract more suppliers, rent a great facility and enhance the buying experience of Atlantic Canadian buyers who need and want a strong show to meet their needs locally,” said John Luckhurst, president of the Maritime Gift Show. www.tradersforum.ca Jewellery Expo Co-locating with Toronto Gift Fair This August the Canadian Jewellery Expo will co-locate with the Toronto Gift Fair. Running August 7 to 9 in Hall 5 of the International Centre, the show will present Canada’s largest jewellery displays from world-class manufacturers and pre-eminent artisans. Qualified Toronto Gift Fair buyers may attend. www.cjexpos.com

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CHIC. INSPIRE. EXCITE.

#BeRetailReady

MARK YOUR CALENDAR!

Get inspired and start planning your visit to the Alberta Gift Fair!

albertagiftfair.org August 14 - 17, 2016 Edmonton EXPO Centre

inForm

Inside Track

News & Notes

SHOW NEWS

THE GOODS Split-P’s Mid-Year Launch Distributed in Canada by Edenborough, Split-P recently introduced a 32-page catalogue of mid-year launches.

Defined as casual elegance for the home and table, the new assortments include concepts with coordinated products of both everyday and seasonal merchandise. 800-265-6398, www.edenborough.com

Bakelicious Expanding to Include Barkitecture For the upcoming holiday season, Fox Run is expanding its Bakelicious line of fun and functional baking tools to include Barkitecture chocolate molds. 800-383-0122, www.foxrunbrands.com

Design Ambassadors Return to Toronto Gift Fair The Toronto Gift Fair is once again partnering with celebrated Canadian designers Glen Peloso and Jamie Alexander. This summer, the pair are continuing in their role as show ambassadors, working on the redesign of the Toronto Gift Fair’s feature areas. The show runs August 7 to 10. www.cangift.org Las Vegas Market Develops Program for Canadian Buyers During the Summer 2016 Las Vegas Market, taking place July 31 to August 3, Canadian buyers will be treated to an array of specials from over 40 vendors. High-profile exhibitors include Creative Co-op, Melrose, K Hall Studio and Primal Elements. Offers range from free freight and freight caps to straight discounts from five to 20 per cent. www.lasvegasmarket.com

Correction!

In the Spring 2016 edition of InStore, pg 17, the product below was incorrectly identified.

The Dazzle Beauty Bag shown here is from Catseye, distributed by David Youngson & Associates, 800-370-4857, www.youngson.com

Canadiana Collection New prints from Canadian photographer Rick Schmidt are now available through Gifts From the Heart. Sold in a variety of sizes, each is framed in authentic barnboard. 519-503-1952, www.giftsfromtheheart.ca

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CONSECUTIVE WINNER OF THE ARTS AWARDS

COMPENDIUM IS THE #1 GIFT BOOK LINE IN THE INDUSTRY INDUSTRY RECOGNIZED WITH MULTIPLE BOOK & STATIONERY AWARDS

EXTENDED DATING & FREIGHT INCENTIVES AVAILABLE

EXTENDED DATING & FREIGHT INCENTIVES AVAILABLE

SATURDAY PRE-SHOW Aug 6 | 9:00AM to 9:00PM TORONTO GIFT FAIR Aug 7-10 | Open Early 8:00AM Daily & All Regular Show Hours Front Entrance Showrooms: International Centre, Hall 1, Suites #100 & #100A

THREE WAYS TO ORDER

FALL 2016 SHOWS

REPRESENTING THE BEST HOME, GIFT & LIFESTYLE LINES IN THE INDUSTRY

REPRESENTING THE BEST HOME, GIFT & LIFESTYLE LINES IN THE INDUSTRY

INDUSTRY LEADING MANUFACTURER OF 4 DIVISIONS - HOME DÉCOR, HOLIDAY, CANDLES & JEWELRY

CONTACT YOUR DESIGN HOME SALES REPRESENTATIVE ORDER ONLINE www.designhome.ca CONTACT US Design Home Gift & Paper Inc. 7580 Bath Road Mississauga, ON L4T 1L2 800-663-9950

inForm

Show Calendar

News & Notes

JULY

THE GOODS

Las Vegas Market July 31 – August 3, 2016 www.lasvegasmarket.com AUGUST Trader’s Forum Toronto August 6 – 9, 2016 www.tradersforum.ca Mode Accessories Show August 7 – 9, 2016 www.mode-accessories.com Canadian Jewellery Expo August 7 – 9, 2016 www.cjexpos.com Toronto Gift Fair August 7 – 10, 2016 www.torontogiftfair.org Trader’s Forum Edmonton August 14 – 16, 2016 www.tradersforum.ca Alberta Gift Fair August 14 – 17, 2016 www.albertagiftfair.org NY Now August 20 – 24, 2016 www.nynow.com Tendence August 27 – 30, 2016 www.tendence.com

Cheesy Hot Baked Dips

Trader’s Forum Exposition è Montréal August 28 – 30, 2016 www.tradersforum.ca

Gourmet du Village is introducing a new flavour, Spicy Mexican, to its line of award-winning dips. The new flavour is a full blend of Mexican spices and the packaging provides recipes for four different dips: Classic Baked Mexican, Cheesy Con Queso, Refried Bean and Layered Mexican. 800-668-2314, www.gourmetduvillage.com

Vancouver Gift Expo September 18 – 19, 2016 www.vancouvergiftexpo.com

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inForm News & Notes

THE GOODS Pure Home Couture’s Apothecary Line After years of stocking imported scented products for her Hamilton, Ont., store, Pure Home Couture, Abby Kanak has branched out into manufacturing and wholesaling a line of candles. Handmade in small batches,featuring evocative scents, the affordable, all-natural candles burn virtually soot-free.

“When we started making the candles for our own store, we soon found that customers were really supporting the brand,” said Abby.

“It seems like the perception of imported products being better than local products has finally changed.”

Apothecary by Pure Home Couture is already being stocked by an impressive array of boutique retailers including Elte, Ginger’s, Belle de Provence, Putti, Centro Garden and Bradshaw’s. 905-515-5089, www.purehomecouture.com

Think Pink

There’s nothing pretty about cancer, but there are plenty of beautiful ways to raise awareness. By purchasing one of the many pink products in Upper Canada’s new collection, a donation will be made to Women’s Cancer Awareness. Specifically, Upper Canada will donate $0.50 to Women’s Cancer Research for every product purchased. 800-548-4097, www.uppercanadasoap.com

Saxon Chocolates’ New Holiday Collection

Saxon Chocolates, a Toronto-based manufacturer of Belgian chocolates, is introducing a wide variety of new items for the 2016 holiday season. Marshmallow mug huggers, peppermint bark snowflakes, marshmallow stir sticks and chocolate salted caramels are just a few of the new tasty treats.

416-675-6363, www.saxonchocolates.com

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inForm News & Notes

THE GOODS

Roman Signs Exclusive with Little Drops of Water Giftware supplier Roman has signed an exclusive distribution agreement with Miguel Amaral to distribute Little Drops of Water, a line of faith-inspired figures. Roman’s collaboration with Little Drops of Water will usher in a new selection of figurines designed by Miguel’s daughter, Anna Amaral. 630-705-4600, www.roman.com

Santa Claus: The Book of Secrets

Gifware supplier Roman has teamed up with Russell Ince to produce his Christmas book, Santa Claus: The Book of Secrets, along with related gift products. The book promises to be a fascinating collection that will awaken the Christmas spirit and bring the excitement of Christmas to life. 630-705-4600, www.roman.com

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inSight Shop Profile

STYLE &

SUBSTANCE An inimitable style, exquisite products and meticulous merchandising set Home on Water St. apart from its peers

On boutique-lined Water Street in downtown St. John’s, Nfld., Peter Alyward and Donald Moores’ lifestyle store stands out

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Home on Water St. With a hand-picked, fine-tuned assortment, pristine merchandising and impressive customer service, Home on Water St. in Newfoundland’s capital city epitomizes upscale boutique retailing

W

hen Donald Moores and Peter Alyward opened the doors to Home on Water St. in 2011, the Europeaninspired bath and kitchen boutique was ahead of its time.

“The stark white walls and modern wood floors bucked the city’s ‘normal’ retail aesthetic,” says Moores. “It was a concept/lifestyle store, something edgy, the likes of which St. John’s had not seen,” continues Alyward. “We sold $100 glass hurricanes and $10 bars of soap.”

It’s safe to say a few old-timers were snickering on the docks, confidently proclaiming the sinking of the slick shop. Yet, 15 years later Home on Water St. is going strong, selling thousands of bars of soap each year. In fact, on average the store sells 300 bars a week – that’s 5000 bars a year – at an average retail price of $12, up to $18. “We’ve built our business on soap,” laughs Alyward.

After seven years, the store outgrew its teeny 600-square-foot space, and www.instoremagazine.ca

in 2008 moved six doors down to the current 1800-square-foot location. The additional space houses an abundance of skus – approximately 10,000, artfully merchandised. Actually, Home on Water St. is a meticulously merchandised shop.

Each vignette is attended to by Moores, who obviously has an innate ability to display. Groupings are inspired by colour or theme and arranged in lifestyle arrays which not only provide for a pleasing shopping experience, but also encourage add-on sales. For instance, in the kitchen area clients will discover a stack of cookbooks artfully perched on top of an antique chair paired with colour-coordinating cutting boards and dish cloths, tags and stickers discreetly tucked away so as not to tarnish the composition. Each and every product assortment is a masterpiece – all are magazine worthy, and customers can tour the store for hours without ever getting bored. Moores can be found tidying up throughout the day, although team members can simply straighten inStore. Summer 2016

41

the stacks when he’s not around. As Alyward says, “Don merchandises like no one else in the city.” We would argue his merchandising skills are award-worthy on a world-wide stage.

With a heady mix of consumables – soaps, hand creams, dish detergents and the like – Home on Water St. welcomes repeat customers daily. One-third of the product mix is consumables.

Mistral, AromaSource, Lollia, Acca Kappa, Lothantique and K. Hall are among the store’s top-selling brands.

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“Packaging, price and scent,” are the key factors for a personal care brand’s success, says Moores. Familiar, simple scents like vanilla and lavender are better sellers than complex fragrance mixes. The sweet spot is $12 retail for a bar of soap, and for customers to pay that, the packaging must also add to the perceived value.

Home on Water St. has been fortunate to count the city’s swankiest establishments among their most loyal clientele. At Raymond’s restaurant patrons luxuriate in the olive and rosemary soap in the establishment’s restrooms and stop into the store for their own supply.

A fairly recent partnership with one of the city’s most prominent retail estate offices introduces new homeowners to Home on Water St. products vis-a-vis closing gifts provided and gift wrapped by the store.

In addition to personal care, Home on Water St. dedicates a significant amount of square footage to kitchenware and kids, so one or more of these three unique assortments is bound to appeal to almost every person that walks through the door.

Everything from espresso makers and dinnerware to tea towels and a plethora of cookbooks await the home cook in the front of the shop with appliances from Breville and Krups, dinnerware from Pillivuyt and Sophie Conran, AllClad cookware and Shun Japanese knives.

In the middle of the store there’s a sweet selection of giftware for kids, featuring baby hoodies from Beba Bean, Jellycats plush and blankets from Pehr and David Fussenegger.

From June to October, in addition to regular clients, the downtown core attracts many tourists in town for a conference or docking off a cruise ship.

Christmas is strong and the shopping mode continues in the city through to January and February, typically slower months in other parts of the country.

March and April are quiet, primarily due to the weather, and Alyward jokes that during this time of year the city’s business owners “sit and wait for summer.”

We find it hard to believe that Alyward and Moores sit and wait for anything. This dynamic pair doesn’t wait for the world to pass them by.

They bring the world to St. John’s.

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inSight Shop Profile

Living Rooms

A New

TRADITION In business since 1979, Living Rooms has been serving its loyal base of customers for over 30 years

Living Rooms in Churchill Square is the current incarnation of the business founded by retailing powerhouse Dell Texmo. Today the business is run by daughter Alex Storey-Texmo and long-time manager Terri Boundridge.

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Following in the footsteps of legendary Newfoundland retailer Dell Texmo is no easy task, nevertheless daughter Alex Storey-Texmo and long-time store manager Terri Boundridge are determined to serve Living Rooms’ loyal customers with an ever-evolving product mix and exacting customer service.

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The Old Tin Shed From a teeny backwoods shed to a soaring setting in a century-old building, this rural Ontario store has witnessed tremendous growth

S

ince its founding, Living Rooms has taken on many retail shapes, names and store fronts, evolving from a combination restaurant and gourmet kitchenware shop, Upstairs Downstairs, founded by Dell Texmo and a partner in 1976. In 1979 they opened Living Rooms, a furniture and accessories store, and Speakeasy, the city’s first wine bar, in the historic Murray Premises. Dell added other store locations in succeeding years in Churchill Square and at the Village Mall. Besides having three retail stores it wasn’t unusual for Dell to open one or more seasonal outlets during the fourth www.instoremagazine.ca

quarter while staffing a commissioned Calendar Club kiosk, after purchasing seasonal merchandise for a New Brunswick chain with 11 stores.

For someone with serious entrepreneurial chops, surprisingly retail wasn’t her first career. Dell taught English at Memorial University for years before taking a one-year leave to start Upstairs Downstairs in 1976.

In a 2001 interview she said, “I didn’t know I’d wind up quitting teaching for good. I was planning on establishing the business and finding someone to manage it for me. After a year, it was unthinkable to return to the university, unthinkable

“I never imagined I would be running the business without my mom by my side,” said Alex.

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to leave my fledgling business.”

The lady was a powerhouse and is frequently credited as bringing boutique retailing back to downtown St. John’s. She was always seeking new challenges, so with the Murray Premises location in the competent hands of long-time store manager Terri Boundridge and daughter Alex running the Churchill Square location, Dell turned her attention to Mummers the Word*, launching the line of collectible figurines based on the Newfoundland tradition of “mummering” in 2008. Fast forward four years to 2012. Dell was still involved in running Living Rooms when she was dealt a card out of left field - pancreatic cancer. The disease was advanced and within a year Dell, just 68 years old, was gone.

“I never imagined I would be running the business without my mom by my side,” said Alex. This is a girl who grew up in her mom’s stores, playing with the cash register as a toddler and working at the store throughout high school. She rightly and confidently assumed she would have years to intimately learn the ins and outs of retailing from her active and vibrant mom. That wasn’t to be.

When Dell died, Terri and Alex joined together to continue running Living Rooms at Churchill Square.

The Murray Premises store had since closed. Clocking over 30 years with the company, Terri knows the business like the back of her hand and knew Dell as intimately as Alex.

During the past few years they have focused on fine-tuning the product mix, continuing the tradition of offering customers “unusual, beautiful and useful” items.

Kitchenware, Dell’s passion, is still a prominent category with gadgets and goods on offer from Danica, Cuisipro, Zyliss, Danesco, Emile Henry, Trudeau and more. Terri, who bought alongside Dell for years, is now teaching Alex the ropes, namely to always be on the lookout for the next best thing. Living Rooms has introduced the island to many brands 48

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over the years, including Cuisinart, Paderno and Breville, but when the big-box stores invaded the island, the sales of electronics plummeted while the store’s prominent assortment of china and crystal slowly gave way to changing consumer demands.

These days the focus in the kitchenware department is on consumable items that encourage repeat sales like coffee, jams and preserves from Gourmet du Village, Wildly Delicious and Newfoundland Chocolate Company. The in-store café, overseen by Alex who trained at Cordon Bleu in Ottawa, acts as a traffic driver, bringing in scores of loyal customers during the lunch rush.

Seasonal décor is another important category for the fourth quarter while a variety of ever-changing gift items sell throughout the year including infinity scarves, boot socks, local and Canadian-made goods and gurgle pots, which are exclusive to Living Rooms in St. John’s.

The task of finding products is made difficult by the lack of sales representation on the island. “Reps don’t come to Newfoundland,” says Terri, forcing the pair to make the most of the bi-annual Toronto Gift Fair. They spend four or five days at the show, plus additional days showroom shopping. “The carpets roll up behind us,” laughs Terri.

While the store is missing their imitable founder, her legacy continues as Terri and Alex embrace the tradition of change and customer service trumpeted by Dell as the lifeblood of retailing.

In 2001, Dell said, “My greatest achievement is that I have a thriving business which my daughter can one day take over.” With Terri’s guidance and her dad’s encouragement, Alex is working toward that very goal. Her mom would be proud. *Mummers the Word continues under the careful tutelage of Dell’s long-time partner Keith Storey and their daughter Alex. www.mummerstheword.com inSpire. inForm. inStore.

SUMMER 2016

Putting on the

www.instoremagazine.ca

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Make More

MONEY

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How to Boost Your Bottom Line inSpire. inForm. inStore.

TOP TIPS

• Set sales targets

• Buy with the bottom line in mind

• Increase turns

• Utilize add-on sales one client at a time, one interaction at a time, so it’s important for them to know their average sale amount – which is their annual sales divided by the total number of transactions. For example, $500,000 in sales divided by 10,000 customer transactions equals an average sale of $50. To achieve a 20 per cent increase in sales, the store would have to increase the average sale to $60 – an additional $10. Armed with this information, the store owner can focus on finding items within the $10 range to suggest as add-on purchases.

InStore sat down with retail coach Barbara Crowhurst to discover the sure-fire strategies she shares with clients looking to increase their profits WHAT TACTICS DO YOU FOCUS ON WHEN COACHING STORE OWNERS ON INCREASING PROFITS? Barbara: Setting sales targets, buying with the bottom line in mind, learning how to increase turns, utilizing add-on sales and developing a workable strategy to put these plans into action.

HOW DO YOU ARRIVE AT A SALES TARGET? Barbara: I encourage clients to add 20 per cent onto last year’s sales to arrive at the target. For example, for a store with $500,000 in annual sales, I would recommend a sales target of $600,000. Retailers build their businesses www.instoremagazine.ca

SHOULD RETAILERS BUY WITH ADD-ON SALES IN MIND?

Barbara: Absolutely. This is exactly what retailers should be doing. The best advice I can give retailers is to make sure they have lower-priced and complementary items available for sale. Place add-on sale items near or on the cash counter. Train staff to talk about the products on the cash counter and to show complementary items to customers when they’re working with them on the sales floor.

SHOULD SALES GOALS BE SHARED WITH EMPLOYEES?

Barbara: Yes! It’s crucial that staff know the goal and are given training that helps them reach the goal. Review sales goals daily, or at least once a week.

Talk about the challenges and concerns they’re having meeting the targets, brainstorm solutions and roleplay strategies. inStore. Summer 2016

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DO YOU ADVOCATE customer’s perspective, the store is INDIVIDUAL SALES cluttered, difficult to shop and stocked TARGETS AND BONUSES? with products they don’t want.

Barbara: Bonus systems work. I have yet to meet anyone who doesn’t like a little extra money added onto their pay for a job well done. However, achieving sales goals is a team effort so every staff member should be congratulated.

WHAT ROLE DOES SALES TRAINING PLAY IN INCREASING PROFITS?

Barbara: Sales training increases sales - no doubt about it. In my business, I teach both sales staff and retail owners to sell. The training makes it easier for staff to approach customers and gives them the tools they need to help people buy more products.

WHAT DOES ‘BUYING WITH THE BOTTOM LINE IN MIND’ MEAN?

Barbara: Having a clear understanding of what categories and which suppliers perform the best, what items and lines have the best margins. Any product that contributes less than one per cent of sales, needs a serious review in order to release those purchasing dollars to better lines and test products.

HOW MUCH CAN SALES IMPROVE WITH BETTER INVENTORY MANAGEMENT? Barbara: Inventory management is key to cash flow. Most retailers don’t spend enough time on it. Over the years, I’ve seen retailers make the same mistakes over and over again: they buy too much stuff, have too many categories, don’t track sales performance by category and hold onto non-performers for far too long. Their stores get over-crowded, their money gets tied up in inventory and their cash flow is poor. From a 54

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CAN ADDING PRODUCTS WITH HIGHER PRICEPOINTS INCREASE SALES? Barbara: Yes, absolutely. A current client of mine just reduced the amount of inventory and skus they carry. They brought in a higherpriced product line which has increased their average sale as well as sales in general.

CAN YOU EXPLAIN INVENTORY TURNS? Barbara: Inventory turns is the number of times inventory is sold and restocked. Ideally, it should be between three and four times a year. A store can determine their inventory turns dividing the annual sales total by the average inventory at retail price for the year. For example, if sales are $525,000 and the average inventory for the year is $175,000, this means they turn their merchandise three times a year.

By turning over merchandise more often, retailers have less old merchandise on display, better cash flow, more opportunities to buy new product and less money tied up in inventory. They’ll have a better-run store which is refreshed more often.

HOW CAN STORE OWNERS INCREASE THEIR INVENTORY TURNS? Barbara: There are two main strategies that I recommend: maintain strict monthly buying budgets based on sales and invite your customers to come into your store monthly. The old adage that ‘20 per cent of your customers constitute 80 per cent of annual sales’ holds

true. Retailers should be utilising a customer database, using a referral program to create a larger dedicated base and developing marketing plans in line with how consumers receive information these days. With today’s tech-focused culture, a focus on email marketing is a must.

ARE THERE OTHER SALE STRATEGIES YOU SHARE WITH CLIENTS THAT WE HAVEN’T TOUCHED ON? Barbara: Yes! Here’s a short list: 1. Maintain a positive attitude toward your business, customers and coworkers 2. Understand that a clean, organized store correlates directly to higher sales 3. Approach more customers 4. Put customers at ease with a personal greeting. Never say, “Can I help you?”

5. Ask questions that open doors. Try not to ask questions which can be answered with a “No”.

6. Never come out of the stockroom empty-handed. If something is sold out, show something similar.

7. Present additional products and accessories at the close of the sale 8. Thank customers by name

IS THERE ANYTHING ELSE YOU WOULD LIKE TO SHARE WITH READERS? Barbara: Today’s empowered shopper demands that retailers have updated and content-driven websites and participate on the social media sites they use. Statistics show close to half of shoppers use digital tools to pre shop. Potential customers should be able to easily find you online and after viewing your website be excited about what you sell. Bricks and mortar stores aren’t going away.

However, they must be integrated with a strong online presence. inSpire. inForm. inStore.

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Easy DIY Arrangements

Simple containers, a few holiday picks and high-quality permanent botanicals are all it takes to create festive floral arrangements your customers can’t find anywhere else!

MARGIN MARVEL

Looking for a floral product with big margins? Bedeck an inexpensive grapevine wreath with a few artificial flowers, greenery picks and berries.

Design only one area of the wreath, such as the lower right-hand side.

Sue Warden is a seasoned HGTV television host, a floral designer, retail buyer and a display and merchandising expert

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Festive

Florals Elevate single-stem sales or introduce florals as a new category through simple floral arrangements | By Sue Warden

HOLIDAY AMARYLISS

Amaryllis is a popular holiday floral and generally sold in single stems. Grouping three or four amaryllis stems together, with the larger of the blooms facing out, is very elegant, yet uncomplicated to arrange. Add some evergreen boughs and one or two Christmas picks – pinecones and an ornament.

AUTHENTIC ORCHIDS

Orchids are one of the most favoured florals these days, and thanks to great effort on the part of manufacturers, faux orchids are both beautiful and botanically correct. Orchids can be purchased with leaves, making this creation very simple. Add a narrow bamboo skewer for authenticity.

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ELEBORATE ARRANGEMENTS

If you have the ability to offer in-store classes and the talent on staff, instruct customers on how to create more elaborate floral arrangements. They’ll appreciate the time you take teaching and inspiring them.

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A simple design will inspire customers to create their very own holiday arrangement. Start with a glass container, moss-covered floral foam and one or two Christmas picks.

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Power

of

Purcha s e Orders

The

Price Tags &

The tiny stickers and standard order forms have the potential to pack a powerful punch

By Marilyn Nason

www.instoremagazine.ca

A

lmost every customer will turn over a product to find the price tag, yet most store owners don’t give the price tag more than cursory consideration when it comes to marketing or sales strategies. Since so many customers will look for it to tell them the price of the item, why not use the tag to impart even more information? Details like whether the item is microwave, freezer and dishwasher safe. For apparel and home textiles, is it washable or dry clean only?

What’s the fabric content? Equally important is the country of origin and whether it’s made from recycled goods

or can be recycled.

In addition to imparting information to customers, price tags can also be used to send signs to store owners. Too often store owners keep inventory on their shelves long past its best-before date. To reduce these occurrences, retailers can code the price tag with the date to reduce the price initially and the date to clear out the merchandise with a final 75 per cent reduction.

At the very least, a price tag should include the most basic, tell-all number: the date the sku arrived in the store.

What’s more, retailers can get to work on making price tags work for them before the products arrive. Smart inStore. Summer 2016

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retailers take a good hard look at every purchase order (PO) they sign to ensure ever number, quantity, price and ship date is correct. Then they compare the PO to the shipment when it arrives. Make these POs work double time by making some pertinent notes in the margins while placing the order. List what each item will be cross merchandised with and where you intend to place the item in the store. When the order arrives – usually several months later – you’ll know after referencing the notes in the margins that the new candles you ordered from ABC Company are meant to be displayed with the candleholders you bought from XYZ Company in what will become an eye-

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catching, multi-item display that produces immediate, full-markup sales.

The less left to memory the better, considering the time you invest visiting trade shows and supplier showrooms, meeting with sales reps and studying vendor products to select exactly the right items for your customers. Nothing is more disheartening for a retailer than to open a shipment that arrives months after they ordered it and think, “Did I order this stuff?” Clearly indicating on your copy of the purchase order where each item will go, with what it will be displayed and what the markup price will be will save you a lot of time once the shipment arrives.

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HOW TO

display ornaments off a tree

Deck the

Halls

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FRAMED!

Styling and text by Leslie Groves Photography by Will Fournier

www.instoremagazine.ca

Dangle delicate and expensive ornaments from an empty canvas frame using fishing wire or ribbon.

This display techniques allows you to showoff these ornate pieces without the chance they will fall and break. Use a number of frames to showcase different product lines or a single frame to display complementary ornaments that otherwise may not be shown together. The items you display in the frames will often be purchased as a collection, increasing unit sales and reducing leftover one-offs.

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Lay it on!

Using a tabletop surface to display allows clients to pick up and touch the ornaments.

Place ornaments on a bed of faux grass directly on the surface or tuck grass mats into trays if you want to delineate different assortments within the same display. The contrasting texture of the grass will engage your audience.

It also acts as a cradle, keeping the ornaments from rolling off the flat surface.

Ornaments, Indaba Trading, 800-746-3222, www.indabatrading.com

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Boughed

Over

Pick up a sheet of high-density Styrofoam insulation board to create this faux tree in seconds. Wrap with fabric, using pins to keep in place. Attach real or artificial evergreen branches and the ornaments. This versatile display allows you to add, remove and change out ornaments easily. The fabric can also easily be changed to coordinate with a new collection.

Add lights for a truly magical evening window display.

Ornaments, Indaba Trading, 800-746-3222, www.indabatrading.com

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Sizing Up ’ Santa s Helpers

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What to look for before you hire holiday help

S

By Claire Sykes he’s right on time for the interview, hair neatly styled and shoes shined. She’s got experience and references, and she answers your questions with intelligence and sincerity, telling you just what you want to hear. All the obvious signs say, “Hire her.”

But wait - not so fast. When interviewing sales help for the holiday season, or any time of year, you need to look at more than just appearances. You need to know more information than what the person provides in the application and interview. And, you need to read or listen to more than just their words. After all that, it still comes down to your intuition.

Hiring the wrong person will cost you time and money. Plus, when customers encounter unqualified sales staff, they may decide to shop elsewhere and tell others about their unpleasant experience.

HIRING FOR THE HOLIDAYS

The holiday season represents the majority of yearly sales for most retailers – up to 60 per cent of their business, so they need to up staffing levels in order to handle increased store traffic and provide the level of customer service required to close the sale.

Make sure the people you hire are the best ones for the job. They should help you meet the needs of your customers, work well with existing staff, exhibit trust and good character and fit in with your company culture. Not only should they have the skills and/or experience to do the job, but they should also be team players, and dress and behave in a manner conducive to your store. Don’t settle for anything less.

Don’t wait until you absolutely need to find good help before you begin looking for them. Give yourself plenty of time, so you can hire them before the holiday season. This gives everyone time to learn his or her job before the rush.

There’s nothing worse than having to train new staff at the peak of the season.

Throughout the year, keep an eye out for people you believe may be a positive influence for your business. She could be that friendly clerk at the convenience store across the street or the cousin of one of your employees. Notice how she is with you and others. If you like what you see, consider asking her to apply for a holiday sales position. If someone walks in asking for a job, résumé in hand, give them five minutes of your time.

BEYOND APPEARANCES

When hiring temporary sales help, do so with the same care and attention you would for a permanent position. All of your sales staff, including temporary employees, should appeal to your customers. Are your customers mostly elderly, middle-aged or young? Do they tend to be wealthy or are they college students?

Are they more conservative or are they artsy? Maybe they’re all of these, and more. You know your customers. Be clear about the impression you want your salespeople to make, beyond just how they dress.

THE PERSON ON PAPER

The résumé or application is often your first contact with a prospective employee. Read it carefully and know what to look for: Correct spelling and neatness. These indicate care and attention to www.instoremagazine.ca

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appearance and detail, things successful salespeople naturally do with everything from product presentation to customer follow-up.

Job longevity. This shows commitment and loyalty. Many people leave one sales job for another, and do this repeatedly. They could do the same with your store.

Job growth. Promotions, additional tasks, responsibilities, awards and other recognition tell you that the candidate enjoys the challenge of pursuing and achieving goals.

Education. Lack of a high school diploma doesn’t mean the person isn’t intelligent and competent. However, that level (or higher) of formal education may be important to you.

Industry experience. It’s not crucial, but if the person has worked in the industry, their knowledge of products and trends could be helpful.

FACE TO FACE

If you’re impressed with a person’s application or résumé, arrange a faceto-face interview. What you see and hear is going to tell you how compatible the candidate is with your business’s culture and customers. Take note of the following: A professional appearance. Are they well-groomed and dressed in accordance with your store’s culture?

Good communication skills.

Do they speak clearly and correctly, conversing without demanding control or giving it up?

An ability to listen. Does the person hear and remember what you say? Find out by asking questions about things you mentioned earlier.

The right attitude. Is the person friendly, sincere and positive, with an enthusiasm for your business and the ability to make people feel good?

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WHAT TO ASK

Use open-ended questions to explore the candidate’s capabilities and potential, as well as achievements and obstacles they faced in previous jobs. In general, you want to know: • Do they have the potential to become a valuable member of your sales team?

• In what ways are they lacking?

• Could they handle more than one customer at a time?

• Do they enjoy problem solving?

• Do they use good judgment?

• How have they handled rejection?

• How might they not fit in with your business?

During the interview, find out from the person: Reasons for wanting this job.

Ideally, you want someone who prefers to sell what your store offers, but why do they want to work at your store? Their answer will tell you how well the person knows your business.

Previous job experience. Has the candidate worked in your industry before? If not, why do they want to?

If they have industry experience, ask questions related to specific products.

In general, find out why they have left other jobs.

On-the-job situations. Ask the candidate how they handled specific incidents that may occur at your store.

Questions that begin, “Could you please tell me when . . .” and “What would you do if . . .” reveal attitudes, capabilities and limitations.

Avoidances and preferences. What did the person like most and least at their previous jobs? What do they want to avoid in their next one? Answers will reveal what the candidate prefers, and isn’t able to tolerate, with any job.

Strengths and weaknesses. Ask the person, “If I were to contact your last (or present) boss, what would he or she say positive about you?” Also find out what the candidate does best and where they need to improve.

Contributions to your company.

Ask the candidate what they can offer you and your business that sets them apart from other applicants. Their response will reveal skills and expertise, as well as honesty and degree of confidence.

Sales skills. For someone with sales experience, ask how their performance has compared with other salespeople they have worked with. Can the candidate close a sale? Find out with a little roleplaying.

When an applicant speaks, listen to more than what they’re telling you. Ask yourself: Do they answer questions easily, with no struggle? If yes, they’ve got confidence and you likely share a good rapport.

Do they speak intelligently?

Incorrect grammar or too much slang, and certainly cuss words, can put you and your customers off.

Do they display enthusiasm? You want someone who’s excited about working at your store.

Do they ask good questions? The candidate who actively asks about the job and your company shows interest and initiative.

MAKE THE MATCH

To avoid a bad hire, use more than just your eyes and ears when evaluating a person’s eligibility. Also do formal background checks on the most favourable candidates. Along with objective information, trust your gut.

Your intuition has a lot to say regarding whether the person is right for the job.

The more interviews you do, the more you can rely on your instincts. While you’re honing them, you also improve your interviewing skills.

Remember, your salespeople are among your store’s most valuable assets.

So choose only the best. When you do, successful sales from your smart hiring decision will be the best gift your business receives during the holiday season. inSpire. inForm. inStore.

RED WINE STAIN REMOVER

Shoe~Pourri

& Household Essential

Shoe Odor Eliminator

Exclusively in Canada with

Gift for everyone else In the room

TheTateGroup (416) 504-8047

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TheTateGroup

Perfect for the wine lover

ORDER ONLINE: thetategroup.handshake.com

www.thetategroup.com

EASY To Use Facial Mask Just a few simple steps and 10-20 minutes!

THERE ARE TWO THINGS

YOU CAN NEVER

HAVE TOO MANY OF:

GOOD FRIENDS AND

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Hey girlfriend!

Exclusively in Canada with

TheTateGroup Facebook: TateGroupCanada

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TheTateGroup Instagram: TheTateGroup

Twitter: TheTateGroup

Booth #11063

Great stocking stuffer

Booth #1231

Holiday En

Gold Standard

Glittery gold, crisp white and clear glass a classy combo for the holidays

1

1/ Ice bucket, $103 retail, Torre & Tagus, 800-423-4417, www.torretagus.com 2/ Metal charger, $8.99 retail, Harman Imports, 800-363-7608, www.harmaninc.com 3/ His and Hers wine glasses, $28 retail for pair, Torre & Tagus, 800-423-4417, www.torretagus.com 4/ Placemat, $9.99 to $14.99 retail, Harman Imports, 800-363-7608, www.harmaninc.com 5/ Napkins, $39.99 retail, Harman Imports, 800-363-7608, www.harmaninc.com 6/ Tumbler, $10 retail, Canfloyd, 800-263-3551, www.canfloyd.com

6

7/ Silver snowflake goblet. $15 retail, Abbott, 800-263-2955, www.abbottcollection.com 8/ Placemat, $9 retail, Canfloyd, 800-263-3551, www.canfloyd.com

7

9/ Serving platters, $19.99 retail, Harman Imports, 800-363-7608, www.harmaninc.com 10/ Link tray, $146 retail, Torre & Tagus, 800-423-4417, www.torretagus.com

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11/ Ice bucket, $32 retail, Canfloyd, 800-263-3551, www.canfloyd.com

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Rusticity

The rustic look of plaids mixed with burlap is at home in the city, cottage or chalet 1/ Oven mitts, $30 retail, Abbott, 800-263-2955, www.abbottcollection.com

4

2/ Snack plate, $16 retail, Ganz, 800-263-2311, www.shopganz.ca 3/ Traveller, $16 retail, Nostalgia Imports, 800-785-7855, www.nostalgia-import.com 4/ Wine bag, $8 retail, Nostalgia Imports, 800-785-7855, www.nostalgia-import.com 5/ Three-section server, $35 retail, Ganz, 800-263-2311, www.shopganz.ca

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Dainty Details The softer and more feminine side of the lodge look

1/ Runner, $39 retail, April Cornell, 877-661-7745, www.aprilcornellwholesale.com 2/ Melamine dinnerware, $76 retail for set of four dinner plates, Design Home Gift & Paper, 800-663-9950, www.designhome.ca 3/ Small stoneware plate, $13.50 retail each, Design Home Gift & Paper, 800-663-9950, www.designhome.ca 4/ Crochet tea towel, $21 retail, April Cornell, 877-661-7745, www.aprilcornellwholesale.com

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MAKING MEMORIES WITH

SEPT. 18–19, 2016 PNE FORUM BUILDING

NHL products are coming this Fall.

See these items and more at the Toronto Gift Show, Booth #7035

ADVENTURE WAGON ALL-TERRAIN ELITE 741-00-679

Your Fall + Winter Gift Sourcing Starts HERE! To receive a badge in the mail register on-line www.VancouverGiftExpo.com

CIRCO 854-00-505

SIDEKICK 779-00-100

888-742-6429

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www.davidshawdesigns.com | 800.489.7429 | info@davidshawdesigns.com

Now available from E-cloth Canada (a division of Derco Horticulture)

277 Beauchesne, St-Germain, QC J0C 1K0 | Tel: (819) 395-4559 Fax: (819)395-4560 | Email: sales@e-cloths.ca www.e-cloths.ca

www.instoremagazine.ca

Visit us at the Toronto Gift Fair Congress Centre South Booth 8200

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Prep Time

Help customers get the job done with functional and fashionable kitchenware

4

1/ FlipNDrip, $30 retail, 844-342-0161, www.flipanddrip.com 2/ Mixing bowl from Mason Cash, Port-Style Enterprises, 800-268-1029, www.portstyle.com 3/ Herb mill, $29.95 retail, Microplane International, 800-555-2767, www.microplaneintl.com

3

4/ Peugeot peppermill, 877-777-5914, www.peugeot-saveurs.com 5/ Stainless steel tongs, $16 to $24 retail each, Adamo Import, 416-242-5575, www.adamoimport.com 6/ Garlic slicer, $14.95 retail, Microplane International, 800-555-2767, www.microplaneintl.com

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HOLIDA Y 20 1 6

. Real Time Inventory Available .

WW W. H A R M A N I N C . C O M

Info@HarmanInc.com Order Toll Free 1-800-363-7608

Come See Us At

Toronto Gift Fair | August 7-10 B oot h #11429

NYNOW | August 21- 24 B oot h #3340

2 16 Ho 1

SPARKLE & SHINE

Metallics are a fail-safe style for the holidays. Pair with matte white for a chic modern look, mix metals for boho flair or stick to either gold or silver accents for a classic Christmas story 1/ Candle-ring wreath, $17 to $28 retail, Canfloyd, 800-263-3551, www.canfloyd.com 2/ Wall-mount deer head, $220 retail, North American Country Home, 888-303-2221, www.northamericancountryhome.com

2

3/ Polar bear, $90 retail for two, Torre & Tagus, 800-423-4417, www.torretagus.com 4/ Stag, $62 retail, Torre & Tagus, 800-423-4417, www.torretagus.com 5/ Polar bear, $40 retail for set of two, Abbott, 800-263-2955, www.abbottcollection.com 6/ Hurricane vases, $36 retail each, Torre & Tagus, 800-423-4417, www.torretagus.com 7/ Herrnhuter Star, handmade in Germany, $18 to $37 retail, My Brilliant Star, 778-891-1518, www.mybrilliantstar.com 8/ Deer hook, $16 retail, North American Country Home, 888-303-2221, www.northamericancountryhome.com

6

9/ Tree, $60 retail, Abbott, 800-263-2955, www.abbottcollection.com 10/ Cushion cover, $14.99 retail, Harman Imports, 800-363-7608, www.harmaninc.com

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Toronto Gift Show Hall 1 Booth 1118

6860 Pacific Circle, Mississauga, ON L5T 1N8 www.stargazeroriginals.com (905) 670-3346 SHOP OUR WAREHOUSE

Extended hours during the show

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MAD FOR PLAID The classic tartan revitalised

1/ Blanket, British & Irish Imports, 705-741-9449, www.biimports.com 2/ Rustic owl, $11 retail, Ganz, 800-263-2311, www.ganz.com 3/ Stocking, British & Irish Imports, 705-741-9449, www.biimports.com 4/ Lumberjack blanket, $30 retail, Nostalgia Imports Canada, 800-785-7855, www.nostalgia-import.com

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Dallas

Showstoppers Get in on the secret and place your order today.

LAS VEGAS July 31 – August 4 | MINNEAPOLIS August 5 – 9 | TORONTO August 7 – 10 | WINDY CITY August 12 – 14 WWW.ROMAN.COM | RETAILERS.ROMAN.COM | 1-800-SAY-ROMAN |

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represented by:

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My Brilliant Star

Visit MyBrilliantStar at Toronto Gift Fair Fall 2016, Hall 8, Booth #8724 Alberta Gift Fair Fall 2016, Hall FGH, Booth #1458 www.mybrilliantstar.com - service@mybrilliantstar.com

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TRADITION WITH A TWIST

Classic holiday colours and motifs updated with fresh fonts and styles 1/ Lantern, from $68 retail, North American Country Home, 888-303-2221, www.northamericancountryhome.com 2/ Cushion, $70 retail, Candym, 800-263-3551, www.candym.com 3/ Laser-cut wood plaque with LED lights, $24 retail, Ganz, 800-263-2311, www.ganz.com 4/ Stocking hook, $24 retail, North American Country Home, 888-303-2221, www.northamericancountryhome.com 5/ Stocking, $17.99 retail, Harman Imports, 800-363-7608, www.harmaninc.com

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CUTE & KITSCH

Endearing collections of cute and kitschy designs are popular with young and old alike 1/ Vintage car with LED lights, $50 retail, Abbott, 800-263-2955, www.abbottcollection.com 2/ Applique pillow, $60 retail, Abbott, 800-263-2955, www.abbottcollection.com 3/ Willow heart, $4 retail, Forpost Trade, 800-269-1167, www.forpost-trade.ca 4/ Snowman heads, $40 retail for set of three, Premier Gift, 800-387-1282, www.premier-gift.com

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5/ Fairy Cove, $21.95 for cove, presents sold separately for $9.95 retail, Axicon World Imports, 800-465-5587, www.axiconworld.com

5

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Celebrate our

NEW Look!

At home in every room.

Visit us and be inspired…

Come celebrate our NEW Look in the David Youngson Booth:

TORONTO SHOW: Hall 2, Booth #2020 ALBERTA SHOW: Hall F, Booth #1249

Yankee Candle Canada Sales: Shadowbox | Toll Free: 800.370.4857 | Toll Free Fax: 866.441.6324 | www.shadowbox-youngson.com

FALL 2016 SHOWS Mode Accessories Show Toronto August 7 - 9 Foundary Booth 1414 Alberta Gift Fair Edmonton August 14 - 17 Foundary Booth 3702 Trends Apparel Show Edmonton Sept 8 - 11 Foundary Booth F256

www.foundary.ca info@foundary.ca 1-866-338-6924

FALL 2016 SHOWS Mode Accessories Show Toronto August 7 - 9 Foundary Booth 1414 Alberta Gift Fair Edmonton August 14 - 17 Foundary Booth 3702 Trends Apparel Show Edmonton Sept 8 - 11 Foundary Booth F256 www.foundary.ca info@foundary.ca 1-866-338-6924

Well

1

Dressed Rock the runway trends

On the Prowl

2

1/ Jen Ellis Designs’ Wishbone necklace, $42 retail, Bella Flor, 800-667-1902, www.bellaflor.ca 2/ Beaumont top-zip bag, $52 retail, Cabrelli Group, 800-784-4750, www.cabrelli.net 3/ Starburst necklace, $44 retail, Foxy Originals, 866-438-3699, www.foxywholesale.com 4/ Anne-Marie Chagnon’s Kavachi Forest bracelet, $119 retail, SRM Sales, 613-339-3138, www.annemariechagnon.com

3

5/ Anne-Marie Chagnon’s Elysium Bronze necklace, $68 retail, SRM Sales, 613-339-3138, www.annemariechagnon.com

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In The Red 1/ Cordelia necklace, $40 retail, Foxy Originals, 866-438-3699, www.foxywholesale.com 2/ Anne-Marie Chagnon’s Leon Magma earrings, $44 retail, SRM Sales, 613-339-3138, www.annemariechagnon.com 3/ Malta necklace, $60 retail, Foxy Originals, 866-438-3699, www.foxywholesale.com 4/ Juliana RFID-blocking handbag, from $100 retail, ISA Canada, 877-299-7323, www.beside-u.ca 5/ Magnetic bracelet, $10 retail, Bychance, 416-571-8870, www.accessoriesbychance.ca

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SRM Sales

Toronto Fall Gift Fair August 2016 North Congress Centre

Booth #10633

sandra.srmsales@gmail.com

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1.800.348.2508

peepers.com

Fall 2016 Collection

For more info contact your Shadowbox Rep at 1-800-370-4857 | www.shadowbox-youngson.com Toronto CanGift Fair | International Centre | Hall 2 Booth 2116/2010

2 1

Shades of Grey 1/ Ace Tote, $87.99 retail, Lug, 855-584-5433, www.luglife.com 2/ Jen Ellis Designs’ cubic sterling silver earrings, $32 retail, Bella Flor, 800-667-1902, www.bellaflor.ca

3

3/ Bracelet, $125 retail, Joy Annett Designs, 519-520-4057, www.joyannettdesigns.com 4/ Britt’s Knits gloves, $10 retail, Canadian Gift Concept, 866-411-1043, www.cgconline.ca 5/ Flat pin, $14 retail, Canfloyd, 800-263-3551, www.canfloyd.com 6/ Leaf scarf, $15 retail, Bychance, 416-571-8870, www.accessoriesbychance.ca

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INTRODUCING SUNSHIRT & ALBENA A new collection of eye-catching clothing and fashion accessories, featuring full-coverage prints ranging from vivid beach scenes and tropical animals to wildlife and historic locales.

Call For Details

1-800-350-1891 SUNSHIRT CATALOG - emagcreator.com/zeina/SUNSHIRT1/ ALBENA CATALOGUE - emagcreator.com/zeina/Albena info@harlequinnaturegraphics.ca 2-1340 Fisher Rd. Cobble Hill B.C. V0R 1L2

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DaVine AD, June 19 2016 FINAL.indd 1

19/06/2016 10:11:22 AM

EARTHLINE

jewelry

Sterling Silver and Gemstone Specialists www.earthlinejewelry.com 1-800-538-8577 104

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& y b

a B A roundup of the best gifts and gadgets for kids 106

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e d i u www.instoremagazine.ca

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+

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+

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@KIDCENTRAL @KIDCENTRALSUPPLY V IS IT US ONLINE AT

www.kidcentral.ca +1 877 218 0395

No Spills, No Mess & Snack On-The-Go!

=

Bath Time Fun!

Christmas Morning Must-Haves.

Unique On-Trend Innovative

BOOTH 2498

Baby & Kids

Gift Guide

1

3

2

Adventurer

Inspire their inner explorer and imagination 1/ Robot alarm clock, $44 retail, Torre & Tagus, 800-423-4417, www.torretagus.com 2/ Colouring book, $20.95 retail, Raincoast Books, 800-663-5714, www.raincoast.com

5

3/ Mudpie Shortall, $40 retail, Design Home Gift & Paper, 800-663-9950, www.designhome.ca 4/ Bandana bibs, $34 retail for three, The Tate Group, 416-504-8047, www.thetategroup.com 5/ Superhero bib, $12.99 retail, Kidcentral Supply, 877-218-0395, www.kidcentral.ca

4

6/ Wooden alphabet puzzle, $49.99 retail, Stortz and Associates, 866-747-4191, www.stortz.ca

6

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wallets

Hundreds of poses, but only one solution.

For the superhero in your life

Exclusively in Canada with

TheTateGroup (416) 504-8047

www.thetategroup.com

Exclusively in Canada with

For the kid in everyone

TheTateGroup

ORDER ONLINE: thetategroup.handshake.com

PocketMonkey® is a 12-in-1 multitool that fits in your wallet, so it’s always there when you need it.

Exclusively in Canada with

TheTateGroup Facebook: TateGroupCanada

The perfect stocking stuffer

Exclusively in Canada with

For the new kid on the block

TheTateGroup Instagram: TheTateGroup

Twitter: TheTateGroup

Booth #11063

Booth #1231

Baby & Kids

Gift Guide

Orange You Cute Citrus-squeezed cuteness!

1

1/ Scooby Doo Kawaii cube, $14.99 retail, Bella Flor Canada, 800-667-1902, www.bellaflor.ca 2/ Two-piece sleep set (hat not shown), $45.50 retail, Design Home Gift & Paper, 800-663-9950, www.designhome.ca 3/ O-Duckie Oball, $8.99 retail, Kidcentral Supply, 877-218-0395, www.kidcentral.ca 4/ Crinkle book from Mary Meyer, $15.99 retail, Kidcentral Supply, 877-218-0395, www.kidcentral.ca 5/ Maison Chic pacifier blanket, $19 retail, Candym, 800-263-3551, www.candym.com

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Baby & Kids

Gift Guide

2

Modern

On-trend accessories for dapper babes

1

1/ Squeasy Snacker, $17.99 retail, Kidcentral Supply, 877-218-0395, www.kidcentral.ca 2/ Squeasy Sport Bottle, $23.99 retail, Kidcentral Supply, 877-218-0395, www.kidcentral.ca 3/ ABC Word Play, $27.99 retail, Raincoast Books, 800-663-5714, www.raincoast.com 4/ Plush blanket, $69.99 retail, Kidz District, 844-304-5439, www.kidzdistribution.com

3

5/ Tights, Chic & Savvy, 888-462-9131, www.chic-savvy.com

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Baby & Kids

Gift Guide 2

1

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Oh Naturel

Calming grays, off whites and browns 1/ Maison Chic Lillie Lamb lamp, $45 retail, Candym, 800-263-3551, www.candym.com 2/ Labrador, $39.95 retail, Warm Buddy Company, 888-649-0649, www.warmbuddy.com 3/ Mud Pie tunic and legging set, $40 retail, Design Home Gift & Paper, 800-663-9950, www.designhome.ca 4/ Mary Meyer rattle, $12.99 retail, Kidcentral Supply, 877-218-0395, www.kidcentral.ca

5

5/ Limited-edition nursery artwork, $20 to $35 retail, Gooseberry Prints, www.gooseberryprints.com

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indaba

TORONTO GIFT FAIR: BOOTH 8337 featuring fall /holiday 2016 + spring 2017 collections

www.indabatrading.com // 1 (800) 746-3222 @indabatradingco

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Baby & Kids

Gift Guide

1

Holiday Cheer

Irresistible holiday-themed apparel 1/ Frosty Fingers gloves, $9.99 retail, Canadian Gift Concept, 866-411-1043, www.cgconline.ca 2/ Diaper shirt with faux plaid vest and bow, $24.99 retail, Ganz, 800-263-2311, www.ganz.com 3/ Diaper cover, $11 retail, Ganz, 800-263-2311, www.ganz.com

2 3

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Canadian Retailer Edition (Trade Only)

Check out Canada’s ONLY interactive Buyer’s Guide, where busy Retailers can easily find or discover great products and promotions from Canadian and Canada-Friendly Vendors in 18 of the most popular buying Categories.

FREE. Convenient.

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Retailer Membership is FREE. Register Now to preview In-Person or Virtual Trade Show Specials and year-round, on-line exclusives.

Visit:

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for more Information and to Register - or - call 1.888.753.6185 (Toll- Free)

CANADA'S CHOICE FOR RETAIL SUPPLIES, DISPLAYS AND STORE FIXTURES

2 LOCATIONS

60 West 3rd Avenue, Vancouver, BC V5Y 1E4 14325 Yellowhead Trail, Edmonton, AB T5L 3C4 Mon-Fri 8:30am-5:00pm Visit us at the CanGift Fairs: Toronto (Booth #9206) Edmonton (Booth #1255)

CALL TOLL FREE

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Vancouver Phone: (604) 708-3100 Fax: (604) 688-8230 Edmonton Phone: (780) 733-4100 Fax: (780) 454-8230

www.eddies.com EVERYTHING

FOR THE RETAIL STORE™ www.instoremagazine.ca

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THE WORD IS OUT

HEADBANDS ARE IN

handcrafted in Edmonton with eco-friendly bamboo Toronto Gift Fair - 10639 Alberta Gift Fair - 1409 Profile Show - W366

sales@houseofkoopslie.com // 780-937-8035 118

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SUBSCRIBE TODAY! insight * inspiration * information* Don’t miss a single issue!

Subscribe to InStore

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COMPANY

NAME

ADDRESS

1-year subscription: $22.60 CDN includes GST Make cheques payable to InStore Magazine.

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We Make the Wind Sing!™ 11.18.15 finalized logo in: - sea mist gray PMS 7544C - charcoal gray PMS 7540C - black and white

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Corinthian Bells

®

Premium, hand tuned wind chimes.

Made in the USA & NAFTA certified.

See us at the Canadian Gift Fair!

August 7-104 Toronto: Jan 31- Feb Hall 2, Booth 2375

800.345.2530 www.qmtwindchimes.com sales@qmtwindchimes.com 120

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inSight The Last Word

The Shopping Experience

C

reating an engaging “shopping experience” is not only a trendy buzz word, it’s also proving to be a key competitive edge for independent store owners. What does a shopping “experience” mean? An experience encompasses all the interactions a customer has with your store, products and services.

“

“

An experience encompasses all the interactions a customer has with your store, products and services.

Understand Your Customers

The first step toward providing an incredible shopping experience is understanding your customers. To identify ways to deliver experiences that connect with them and to offer products that fit their needs and desires, write a customer profile: age, where they live, income, marital status, hobbies and interests. Then flush out that profile with a survey asking customers how they discovered your shop, how often they come in and what they purchase.

Ask them to rate your customer service, store layout, website design, pricing and product offerings.

Invest in Your Team

The attitude, appearance and conduct of your team members contributes greatly to the experience a customer has in your store. Your team members should share and deliver your vision. Begin by hiring and training people who exhibit ownership then continue to enhance your team through ongoing sales and customer service training, in addition to product knowledge sessions. www.instoremagazine.ca

RISE TO THE TOP How to make a customer’s experience in your store the best it can be

Show Your Appreciation

Show your customers that you appreciate their business by saying “thank you” – often. Say “Thank you” when they walk through the door, “Thanks for dropping in today” or “Thanks for shopping with us today” as they are leaving.

Personal Connections

Customers like to be recognized by store owners and staff. They want you to know their interests and needs, what types of technology and media they’re using to get information, what they buy and how often they shop. Knowing the answers to these questions will enable you to effectively communicate with customers and deliver a gold-standard experience.

Barbara Crowhurst is a business coach and store designer who works with clients around the world. www. retailmakeover.com inStore. Summer 2016

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SPRINGWATER WOODCRAFT

EARLY CANADIAN PINE FURNITURE ? Est’d 1992 ?

Benches, bookcases, tables, mirrors, storage and other accents.

Made in Canada using solid wood.

Visit Us: The Canadian Furniture Show • The Toronto Gift Fair Home Hardware Market

www.SpringwaterWoodcraft.com mail@springwaterwoodcraft.com 1 (888) 294-6297 122

inStore. Summer 2016

inSpire. inForm. inStore.

inForm CanGift Connects

Canada’s Gift Association Turns 40 Reflecting on the association’s past and future

T

his year marks 40 years since the founding of the Canadian Gift Association. In 1976, the world was a very different place.

Pierre Elliott Trudeau was our prime minister, Jimmy Carter was elected president of the United States and ABBA was Sweden’s most profitable corporation.

We share our birthday with the Apple Computer company, the Toronto Blue Jays, the Timbit, the CN Tower and The Body Shop.

Back then, a group of eight gift wholesalers had the vision to create an association that spoke for the industry as a whole. Alan J. Browne, Norman Smith, Gary Dean, Keith Mowling, Doug King, Jack Robertson, Charles Leitch and Richie Lisser could not have imagined the world we live in today. The past four decades have ushered in extraordinary change, much of which can be attributed to technology. While some believe technology has diminished our quality of life, many others can’t live without their devices, using them in every aspect of their life. Inarguably, technology has transformed the way we live, think, travel, eat, communicate and the way we buy.

Despite all the changes we’ve witnessed

www.instoremagazine.ca

since 1976, our desire to connect is as vital as the air we breathe. Events such as the Toronto, Alberta and Quebec Gift Fairs, produced by the Canadian Gift Association, provide the opportunity to unite over common goals and challenges, come together and share ideas and make meaningful connections.

As a whole, the association thanks you for your support over the past 40 years, and hope that we’ve played some small

role in your store’s success. Like you, we know “good enough” is not acceptable and we’re working diligently to ensure we continue to adapt, update and present our customers with a fresh experience.

Submitted by CanGift President & CEO Anita Schachter on behalf of the association’s board of directors. For more information about the association, visit www.cangift.org.

inStore. Summer 2016

123

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Holiday 2016

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PRESENTS PLEASE II HOLIDAY LONDON SHOPPERS Grosgrain Handles Gloss Laminated W H G 58638804 Mini 6 x 6 x 3” 58798804 Small 8 x 10 x 4” 58868804 Medium 12 ½ x 9 x 4 ½” 58878804 Large 16 x 12 x 6”

PRESENTS PLEASE II HOLIDAY TINS

23628804 23668804

Small Rectangular Solid Square Tin

W H G 3 ½ x 3 ½ x 4" 6 x 6 x 2"

Reussable Tin Boxes > Recyclable > Reusable

PRESENTS PLEASE II HOLIDAY PAPER SHOPPERS Twisted Paper Handles New Brighter Red Printed on White Kraft 100% Recyclable

55058806 55138806 55368806

Prime Petite Celebrity

W H G 5 ¼ x 8 ¼ x 3 ½" 8 ¼ x 10 ¾ x 4 ¼" 13 x 15 ½ x 6"

Presents Please Holiday Paper Shoppers > Recyclable > Biodegradable

PRESENTS PLEASE II HOLIDAY ECO GIFTALICIOUS POP-UP BOXES Grosgrain Handles Ribbon and Gift Tag included Contains 30% Recycled Material W H G 41118804 Mini 3 x 3 x 3 ½" with 5/8" Grosgrain Ribbon 41298804 Small 4 x 4 x 4 ¾" with 5/8" Grosgrain Ribbon 41308804 Medium 5 x 5 x 6" with 7/8" Grosgrain Ribbon

Available Colors

Eco Giftalicious Boxes Black Tie 0228

2

Grad Grey 0610

Trippie Trellis 0614

PROGRESS LUV2PAK

Ruby Red 0837

BottomsUp Blue 6424

Pretty In Pink 6552

ECO Krafty & Black 8506 NEW

Call 416.398.1995 or 1.888.588.2725 (North America only)

> Made with Recycled Material > Recyclable > Biodegradable

ask@luv2pak.com, luv2pak.com

MONTE CARLO MAGNETIC GIFT CARD BOXES Outer Box with Soft Touch Finish Removable insert

2313

NEW

L W D 4 7/8 x 3 7/8 x 7/8

Available Colors 0139 White Wildcard 0239 Black Jack 9739 Champagne Royale 9439 Pewter Pair

Monte Carlo Magnetic Gift Card boxes > Reusable

BERKELEY JEWELRY BOXES Removable Flocked Inserts

2201 2202 2203 * 2204

W 3 3 1/2 5 9

x x x x

H 3 3 1/2 5 4 1/2

x x x x

G 1¼ 2 1 1/2 2

x x x x

LID 7 /8" 1 1/2" 1" 1 ¼"

* Insert can hold a standard gift card ** Lombard Lime only available in 5”

Available Colors 0138 Whiteboard White 0192 Solid Wiki White 0231 Bookmark Black 0613 Grammar Grey 0849 Report Card Red 1916 Bachelor Degree Blue 2448** Lombard Lime 6548 Freshman Fuchsia 8505 Coit Kraft

Berkeley Jewelry boxes > Reusable > Recyclable > Biodegradable

SWISS BILLFOLD GIFT CARD FOLDER with Soft Touch Hounds Tooth Pattern Inside

2312

W H 4 7/8 x 3 1/2"

Swiss Billfold

PARISIAN PACKET CD/GIFT CARD ENVELOPES Contains 30% Recycled Material

2300

3

W H 5 1/4 x 5 1/4"

Available 9422 8510 0125 1926 6520 0209

PROGRESS LUV2PAK

Available Colors 0621 Geneva Grey 0240 Bermese Black 6554 Fondue Fuchsia 0850 Rhine Red 0147 Watch White 9123 Glacier Green

> Recyclable > Made in Canada Parisian Packets > Made with recycled material

Colors Seine Silver Champs Elysee Kraft White Night Bateau Blue (with White Keyline) Flirty Fuchsia (with White Keyline) Bastille Black (with White Keyline)

Call 416.398.1995 or 1.888.588.2725 (North America only)

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om

FOODIE FLIP-TOP BOXES NEW With Window, Flat Folding, Snap Lid, Food Grade Board 4224 4225 4226

L W H 2 3/4 x 1 3/8 x 3 1/2" 4 x 2 x 6 1/4" 5 x 3 x 7 1/2"

Small Medium Large

Available Colors 0148 Whiff of White 6555 Fragrant Fuchsia 8507 Cookery Kraft 2455 Luscious Lime 0256 Bite of Black

CONFECTIONLAND MIX AND MATCH Color Coordinated Boxes and Sleeves Food Grade Cardboard Boxes and Sleeves Sold Separately Available Box Colors

Available Sleeve Colors

Wafer White 0145

Peanut Brittle Brown 0328

Pastille Pewter 9412

Chantilly Champagne 9709

Bittersweet Black 0233

Available Box Sizes 2206

2 Truffle Box

2208 2210 2212 2214

4 Truffle Box 6 Truffle Box 12 Truffle Box 24 Truffle Box

Wafer White 0145

Peanut Brittle Brown 0328

Bittersweet Black 0233

Pistachio Praline 9109

Pastille Pewter 9412

Chantilly Champagne 9709

Enrobed Red 0847

Powder Pink 6553

Available Sleeve Sizes L 3 1/16 3 3/8 4 7/16 6 1/8 6 1/8

W x x x x x

1 3 3 4 4

H /16 x 1 /16 x 1 /16 x 7 /16 x 7 /16 x 11

1 1 1 1 2

/4" 1 /4" 1 /4" 1 /4" 1 /2" 1

2205 2207 2209 2211 2213

2 Truffle Sleeve 4 Truffle Sleeve 6 Truffle Sleeve 12 Truffle Sleeve 24 Truffle Sleeve

L 3 3 4 6 6

/16 3 /8 7 /16 1 /8 1 /8 1

x x x x x

W 1 11/16 3 1/16 3 1/16 4 7/16 4 7/16

x x x x x

H 1 1/4" 1 1/4" 1 1/4" 1 1/4" 2 1/2"

(can hold 24 Truffle box or two 12 Truffle boxes stacked)

Available Tray Sizes 22150339 2 Truffle (4 Truffle Box accommodates 2 of the 2 Truffle Trays) 22160339 6 Truffle (12 Truffle Box accommodates 2 of the 6 Truffle Trays) Available 3 ply Candy Pad (not shown) 22170199 2 Truffle 2 7/8 x 1 1/2" 22180199 6 Truffle 2 7/8 x 4 1/8" Confectionery Cup 22170304 1" Chocolate Glassine Cup

4

PROGRESS LUV2PAK

Call 416.398.1995 or 1.888.588.2725 (North America only)

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m

HABITAT DISPLAY BOXES NEW Gloss 2 pc Flat Folding 1 - 2 - 3 Lock Bottom Trays 4146 4148 4150 4154 4156

L 6 8 10 14 16

x x x x x

W 6 8 10 14 16

x x x x x

H 5 6 8 12 14

x x x x x

LID 2” 2 1/2” 3” 3 1/2” 4”

Available Colors 0115 Pearson White 0818 Diefenbaker Red

Habitat Display boxes > Reusable

SOLID TINS WITH WINDOWS - HOLIDAY 2367

Rectangular with Window

Medium

2348

Rectangular with Window

Large

L W H 6 7/8 x 5 x 1 5/8" 8 x 6 ¾ x 3 1/8"

Available Colors 9406 Silver 0801 Red 0106 White

NEW

ROUND TINS WITH WINDOWS DIA H 23149406 Small 4 x 2" 23109406 Medium 6 x 2 ½"

SOLID TINS Reusable Tin Boxes > Recyclable > Reusable

5

PROGRESS LUV2PAK

23159406 23369406 23549406

Jewelry Small Rectangular Medium Rectangular

23059406

Bottle

L 3½ 3½ 3½ DIA 3 3/4

W x 3½ x x 3½ x x 3½ x H x 13 ½"

H 1" 4" 6 4/5"

Call 416.398.1995 or 1.888.588.2725 (North America only)

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E-COMM CORRUGATED MAILERS Reversible boxes, choose to fold with color on the outside or inside.

Color printed on one side, one side kraft No tape required for assembly 42656546 42620618 42661915 42610260 42672445 42685514 42691120

L 5¼ x 7 1/2 x 11 x 15 x 16 x 12 ¾ x 18 x

W 5¼ 6 1/16 8 1/2 9 10 10 5/8 15

x x x x x x x

Available Colors * 6546 Firewall Fuchsia 0618 Googly Grey 1915 Blogging Blue 0260 Byte Black 2445 Global Green 5514 Online Orange 1120 Virtual Yellow * each size box is available in one unique color

H 5 ¼" 4" 3" 2 1/2" 4" 4 7/8" 7 1/2"

Perfect for shipping and gift giving.

The most versatile gift box program in our mix.

E-Comm Corrugated Mailers > > > >

Made with recycled material Recyclable Biodegradable Made in Canada

PULL BOWS Ships Flat, Pull to Create Bow

Available Colors 0801 Red 9401 Silver 9201 Gold

Glitters

7830 7831 7825

4" bow 8" bow 12” bow

Flora

7828 7829

4” 8”

bow bow

0101

White

Lacquer

7826

12” bow

0101

White

SHOW-STOPPING GIFT TAGS

6560 6561

W H 2 x 4" Luggage Style Tag 1 1/4 x 2 1/2" Mini Luggage Style Tag

Show-Stopping Gift Tags > Recyclable > Biodegradable

Available Colors 9203 Metallic Gold 9403 Metallic Silver 1916 Boogie Blue 2408 Citrus Green 0801 Red 8501 Kraft 6516 Fuchsia 0101 White 0204 Black

6

PROGRESS LUV2PAK

Call 416.398.1995 or 1.888.588.2725 (North America only)

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BEAUTIFUL BAUBLES HOLIDAY SAN FRANCISCO SHOPPERS Uncoated Gloss Paper, Paper Twisted Handles 100% Recyclable

58034702 58044702 58114702

Small Medium Large

W H 7 x 7 x 10 x 10 x 16 X 12 x

G 3" 4" 6"

Beautiful Baubles Holiday San Francisco Shoppers > 100% Recyclable > Biodegradable

SNOWFLAKE SHIMMER HOLIDAY PAPER SHOPPERS Twisted Paper Handles Printed on White Kraft 100% Recyclable

55138803 55528803

Petite Fashion

W H G 8 ¼ x 10 ¾ x 4 ¼" 16 x 12 ½ x 6"

Snowflake Shimmer Holiday Paper Shoppers > Recyclable > Biodegradable

STRIPE THE SEASON PAPER SHOPPERS Twisted Paper Handles Printed on White Kraft, FSC® Approved Paper Contains 40% PCW 100% Recyclable

55055504 55135504 55525504

TRIPPIE TRELLIS PAPER SHOPPERS Twisted Paper Handles Printed on White Kraft, FSC® Approved Paper Contains 40% PCW 100% Recyclable

55130614 55520614 55610614

7

Petite Fashion Saville

PROGRESS LUV2PAK

W H G 8 x 10 ¼ x 4 ¾" 16 x 12 x 6" 16 x 19 x 6"

Prime Petite Fashion

W H G 5 1/2 x 8 3/8 x 3 ¼" 8 x 10 ¼ x 4 ¾" 16 x 12 x 6"

Stripe the Season Paper Shoppers and > > > > >

Made with recycled material Contains 40% PCW Printed on FSC® Approved Paper Recyclable Biodegradable

Trippie Trellis Paper Shoppers > > > > >

Made with recycled material Contains 40% PCW Printed on FSC® Approved Paper Recyclable Biodegradable

Call 416.398.1995 or 1.888.588.2725 (North America only)

ask@luv2pak.com, luv2pak.com

nd

AWAY PACKING CUBES Nylon Body, PU Backing

73160234 73660234 73080234

NEW

Mini Medium Shoe Bag

W H 8 x 4 x 14 x 10 x 9 x 15 x

G 2" 4" 4.5"

Away Packing Cubes > Reusable

Available in Black with White piping, three essential sizes with convenient handles.

What is Luv2Pak AWAY?

Why Luv2Pak AWAY?

Luv2Pak AWAY is a coordinated set of stylish packing cubes which will enhance and revolutionize your travels by simply organizing your items in a neat and accessible way. They are the perfect fit for shoes, clothes, phone chargers, files, cosmetics, toiletries, just to name a few.

Our multi-purpose travel packing cubes can be used in a variety ways – not only for travel, but for home, cottage, camping, spa and more. The gorgeous, clean and sophisticated look makes this a staple in your carry-on, purse, laptop bag or closet.

For pricing or any other questions visit us online at Luv2pak.com or call Customer Service.

TORONTO SHOWROOM 20 Tangiers Road, Toronto, Ontario M3J 2B2 T 416.398.1995 or 1.888.LUV2PAK (588.2725) F 416.638.1436 E ask@luv2pak.com W luv2pak.com

Use promo code INSTORE

Hours Monday - Friday 9am - 5pm

Offer valid until December 31, 2016 on regularly priced products.

Minimum $100 order. One-time use promo code.

ON COVER: All these products and more can be found in our Everyday Catalogue, to receive a copy, email us at ask@luv2pak.com or call Customer Service.

Solid or Coloured Paper Shoppers page 12/13

Manhattan Bags page 4/5

Mod Bags, page 9 Solid or Coloured Paper Shoppers page 12/13 London Shoppers page 8

Confectionland, page 26 San Francisco Shoppers page 6/7 Eco Giftalicious, page 20

Rigid Boxes page 18

Berkeley Boxes, page 22

Display Boxes, page 19

Giftwrap, page 36

Ribbon, page 37

Follow us for promotions and news: twitter.com/progressluv2pak facebook.com/progressluv2pak instagram.com/luv2pak

Fall/Winter 2016

The Mode Accessories show Fall/winter collections show hours

Sunday, August 7, 9 am - 7 pm Monday, August 8, 9 am - 7 pm Tuesday, August 9, 9 am - 5 pm International Plaza Hotel 655 Dixon Road, Toronto, ON

show registration The Mode Accessories Show is for the trade only and registration with business identification is mandatory.

Persons without valid business identification, or under the age of 16, will not be admitted. Nursing infants admitted only if carried in an infant bodypack. Strollers are not permitted. register online at www.mode-accessories.com.

Select “Fall Show”, then “Register To Attend” to access online registration. Retain your email confirmation. You may also register in person at the show. A minimum of two pieces of business identification is required for new online and onsite registrations. Please visit the website for full details of the requirements. Verified retail buyers with required business identification are admitted free of charge. Retail staff who cannot provide business identification or proof of employment will pay a fee of $75. All non-retail companies must register in person with business identification and pay a fee of $75 per person. For assistance, please call 416-510-0114.

Meal Voucher For Buyers

Retail buyers who arrive between 9 am and 10 am will receive a meal voucher, courtesy of Show Management.

The voucher has a value of $10, to be redeemed at specified restaurants or concessions at the International Plaza Hotel during show days. Voucher must be used as credit against food purchases and has no cash change value. One voucher per buyer, while quantities last.

Free hors d’oeuvres at Harry’s Bar when you wear your badge, 6 pm - 8 pm, while quantities last.

Free show shuttle

Mode Accessories provides a free shuttle from the Toronto Gift Fair, picking up buyers from Hall 12 of the Toronto Congress Centre North. The shuttle will run continuously every 15-20 minutes Sunday and Monday, 9 am to 7:15 pm, and Tuesday, 9 am to 5:15 pm.

special hotel rates Please make reservations directly by calling the hotel of your choice quoting the special show rates below. international Plaza hotel 655 dixon road, Toronto Tel: 1-800-668-3656 Rate: $145 single/double Deadline: July 7, 2016 holiday inn Toronto Airport east 600 dixon rd, Toronto Tel: 1-800-491-4656 Rate: $120 single/double, Code MOD Deadline: July 22, 2016

It’s About Authenticity What does this mean for your business? It means figuring out your store’s true culture, i.e. your brand. It means personal, authentic service for your customers. It means intrinsic value of product and not a race to best (bottom) pricing. It means a thoughtful selection of prime items consistent with your brand. A magical combination of these measures may transform your business into a favourite shopping destination!

Getting the right products means a visit to the Mode Accessories Show. This 3-day wholesale event is the definitive market for fashion accessories. Nearly 200 exhibitors will showcase hundreds of Fall collections. It’s up to you to choose the items for your store. Register to attend the show (see side panel), running August 7-9, 2016 at the International Plaza Hotel in Toronto.

Hot Materials This Fall Velvet – the material of choice, seen in apparel, handbags, shoes, chokers, hair accessories Floral – still going strong, delicate or bold, embroidered or printed, romantic or bohemian Denim – not just handbags, appearing in small accessories such as hair bands and barrettes Lace – chokers and hair accessories with crystals and beadwork Skins, Suede & Fur - whether vegan, faux or the real deal, offbeat colours inject novelty to lux items

Heritage, the Hallmark of Authenticity Updating vintage with modern polish, a blend of rustic sophistication makes heritage a trend of authentic appeal.

Featured here are PINKSTIX denim textured crossbody & wallet organizers, available in indigo blue, black, and red wine. The vegan design is a perfect blend of rustic and updated tradition.

PINKSTIX Accessories, Booth 1104, Area 1.

A Canadian Designer Duo Maja and Michael Bremer, the design duo of MYKA Designs, are knee deep in crystals, and all things “bling” as they prepare for their Fall & Winter release. Since its inception in the Spring of 1987, their journey has included sales to notable retailers such as Holt Renfrew, Nordstrom, Ports International and distribution in Canada, USA, UK, Germany and Russia. For the past 28 years, ‘Unique Designs & Impeccable Quality’ have been the cornerstone of the brand. Their “Detachable Collection” of interchangeable pendants and chains continues to evolve. “Each season we raise the bar a bit higher and always challenge ourselves with new design approaches and techniques, all with the consideration of our MYKA ladies and what will excite and hold their interest”, says Maja. MYKA Designs, Booth 2710, Area 2.

If Heritage Is Not For You, Try Bold & Novel Accessories This Fall

Jewellery - vintage is in again, crystal details, chokers, antique forms - go big or go home, statement necklace, bib, choker or pendant, oversized collar - statement earrings, big, architectural, or long drops, mega hoops - beads are back - modern collars inspired by simple Nordic designs Handbags- kitschy, novelty, patches and patchwork, design details on strap - precious stones, animal skin and fur embellishments - mini shoulder/cross-body bags - saddle bags These earrings are Gloves - armlets, arm warmers, gauntlet, usage of fur and chunky knits little works of art, each Belts - functional belt bags, corset belts crystal and seed bead is - waist cinching thin belt individually handset on a Shoes - thigh-high boots sterling platform. See them - lace details for ankle boots at Margarita Mamas, Booth Scarves - thin, wide, short, super long, silky, bulky, be creative with use 3734, Area 3.

Hosiery - pattern tights, quirky and novelty prints, argyles, texture knits

New At Mode Accessories Accessoires Diffusion is excited to introduce a collection handmade in Paris called ‘Les Interchangeables’; new to the Canadian market. It is premium class fashion accessories encrusted with Swarovski crystals.

Among the collection are bracelets, necklaces, scarves, and flip flops.

Each bracelet is made of a stretch Mokuba ribbon, a famous Japanese brand in the world of fabric and ribbon. Mokuba offers amazing colours and quality of material, favoured by other famous big brands like Louis Vuitton and Christian Dior.

Accessoires Diffusion will be showing in Booth 1708, Area 1.

Adrian Tights Manufacturer was established in 1984. Currently it is the second largest hosiery factory in Poland. Due to intensive investments in modern machinery, the factory achieves the highest quality standards.

Its monthly production amounts to almost 1 million pairs of tights and socks, in all the latest fashionable patterns and colours. Its products are distributed in numerous countries abroad. Since 2006, the company is an active member of Business Center Club – the countrywide association of Polish businessmen. Adrian offers 5 permanent collections: classic, Size+++, men, maternity and wedding; plus two new collections each year, Spring/Summer and Fall/Winter.

Adrian is in Booth 2016, Area 2.

Lucy the First is a popular collection of jewellery created by Debra Matwychuk, featuring Europeaninspired styling from the runways and look books of fashion designers. Lucy is always available in-stock at popular price points, with new styles arriving regularly. See the collection in Booth 3604, Area 3.

In today’s hectic lifestyle, women want to feel good, look good and put their best selves forward with ease but without compromising style. Margaret M, creator of the slimming pant, is fine-tuned to women’s needs and delivers a line of clothes that is versatile, easy to wear and complements women’s figures. Margaret M is in Booth 4000, Area 4.

Plum Loco Wholesale is excited to be in Booth 3000, Area 3. There you will find the fresh and exciting looks from Italy, including stunning silks, linens, cottons and rayons, as well as dresses, tops and pants from the Far East, and an expanded selection of tunics and jackets designed to fit the Canadian woman. The response to the line has been overwhelming. The pricing is very competitive to ensure healthy margins for the customers.

About the Fashion, Booth 1904, Area 1, is a Toronto-based company wholesaling clothing and accessories for women. Currently, they represent the following brands: Unisono - Italian high quality, modern and casual women’s wear.

Lamania - Canadian line offering chic tops and sweater collection and women’s accessories.

Voggano - Canadian casual collection for women, with the signature product - a unique classic vest, that can be worn in 4 different ways. With ‘upside down’ option, the vest looks incredible on tall or petite women. It is suitable for 3 seasons: Spring, Fall and Winter. Another great fact is that it can be worn as a casual piece with jeans and as an elegant sleeveless coat for an evening dress.

What makes Shapeez unique?

It’s the patented smooth back design which eliminates visible bra lines and back bulges, while the underwire bra and luxurious all-way stretch fabric provide you with remarkable support. All this and comfort you simply won’t believe. Shapeez garments truly are 360º perfection. Check it out at Tracy Williams Agency, Booth 4013, Area 4. Williams also represents Arianne, a Canadian based, globally competitive ready-to-wear fashion brand founded in 1947.

Jeelee Joolery is a unique line of Canadian handmade jewellery. Semi-precious stones are intricately wrapped with anti-tarnish silver wire, creating stunning one of a kind pendants, earrings, rings, brooches, and bracelets. Affordably priced, elegant and fun, all wrapped into one! Visit Booth 1806, Area 1.

With its transparency, texture, pure colours and unique shapes fused by heat, glass is simply fascinating. The artist behind Bijoux Cré.art is Nancy Plourde, who creates unique and personalized pieces. The artist also uses leather and pewter parts. Cré. art jewellery is original, authentic and colourful. See it in Booth 3605, Area 3.

20 Years in Canada

With a background in costume design, and a keen eye for detail, a passion for materials and colours, Ayala Bar designs wearable art, intended to accentuate a woman’s femininity.

She challenges the boundaries of traditional jewellery design, as her work crosses disciplines of fine art, textiles and fashion design. A self-confessed bead addict, she obsessively collects found objects from the desert, sea and city. Inspired by her everyday surroundings, her creations may be reminiscent of a walk on a beach, shopping at the local fruit market, or marvelling at the veins of a leaf. To her, jewellery design is a creative transformation of ordinary occurrences into memorable and unique works of art.

Over the years, her collections have grown in artistic freedom and intricacy, spurred partly by her own passion and driven by an increasing demand for stand out pieces. For Ayala Bar, the artistic journey is as important as the destination.

The Ayala Bar collection is presented by Kareri, Booth 1300, Area 1.

30 Years Proud Canadian Company INZI by High Fashion Handbags has been designing handbags for over 30 years; a proud Canadian company that is now recognized internationally.

Providing runway looks for a fraction of the cost, their handbags are stylish, on-trend, functional and wearable. There are genuine leather handbags as well as a large vegan collection every season to suit price points and preferences of buyers and customers.

Fall Winter 2016-2017 for INZI is filled with clean tailored shapes, fashion forward cross bodies, hobos, totes and satchels, as well as clutches that can be worn. The colour scheme includes airy blues, dark nude and blush tones with classic black, navy and grey. Military olive and hunter green shades are also paired with beautiful taupe. And you will find pop colours such as red, bordeaux, French blue, mustard yellow and deep fuchsia for punch. Textures and prints include leopard, cheetah, hair calf, croco, lizard and python prints, as well as crackled metallics for day or night. See the full collection at Booth 1010, Area 1.

Over 25 Years

Merx Inc., was founded in 1990 to make exquisite jewellery in the finest materials at competitive prices. They came to prominence with their Art Deco inspired chandelier earrings and vintage-styled brooches. Today, Merx is a strong leader ahead of trends, a manufacturer of classics, and an importer of exclusive lines from global fashion centres. Arts & Crafts, represented by Merx, is a member of Ethical Trade Initiative Norway (ETI-Norway). All jewellery is hypo-allergenic and produced

by ETI standards; no materials are from endangered species or nonsustainable. Arts & Crafts is supporting I-India, a registered, non-profit, non-governmental organization for street children in India. Specifically, A&C supports project Ladli, a vocational training program for abused, orphaned and destitute children. Culture Mix is original handmade jewellery from the Philippines. All pieces are handcrafted adhering to strict ethical standards, with natural and organic materials. Merx Inc. is located in Booth 1000, Area 1.

Another Proud Canadian of 30 Years Mitches Matching has been manufacturing fashion fur for the past 30 years in Canada. They re-define fur accessories season after season, giving us a bold new look. The collection is represented by Lesley Shapero Agency, Booth 1313, Area 1.

Arts & Crafts

10th Season in Canada at Mode Accessories

In the Fall of 2016, Louenhide celebrates it’s 10th season in Canada at the Mode Accessories Show. Design, quality and detail are the focus for dynamic Australian design duo, Lou Kendall “en” Heidi Bailey. The result is clean lines, classic feel, contemporary colour and texture. Every shopper will find a Louenhide to love! The collection is shown at Foundary, Booth 1414, Area 1.

Over 15 Years

Established in 1998, Fusion Bijoux offers beautiful, handmade jewellery from Indonesia. Its collection of 925 sterling silver combines contemporary design with the mastery of granulation and filigree methods as well as the refinement of traditional Balinese motif originating from centuries of cultural beliefs. Designer Roger Brunet has worked closely with talented Balinese and Javanese silversmiths to realize his creations. By working with a network of small, family enterprises, he encourages the usage of many exquisite ancestral techniques which are becoming increasingly rare. In addition to the main collection, which is updated each season, Fusion Bijoux offers a wide array of unique one of a kind pieces featuring rarely seen semi-precious stones. The company distinguishes itself also by the excellence of its customer service.

Each request is treated promptly and with care by their qualified and dynamic team. Fusion Bijoux is in Booth 2602, Area 2.

Accessories That Inspire or Aspire To Better Practices BauXo Fall 2016 is all about inspiration and meaning.

Taking design cues from ancient symbols called ‘glyphs’, they’ve created a collection that encourages intentional living. Raw diamonds and semi-precious stones like turquoise, moonstone, green agate add a pop of colour. Stand-out trends include the statement cuffs, mix and match earring set and shorter necklaces for endless layering. Discover the latest from BauXo, at Booth 1322, Area 1.

Asian Eye offers a superb collection of scarves, shawls, and throws, in natural fibres of silk, fine wool, cashmere, linen, and cotton. The company enlisted the most skilled craftspeople to bring contemporary beauty to timehonoured techniques like; Bandhani, Ikat, and Khadi.

The design team works directly with the manufacturers to ensure fair trade practices at all of the facilities. The team works in India 4-6 times per year to uphold fair trade production and ensure unprecedented opportunities to positively impact lives, promote equity, improve communities and protect the environment. With just the second season in Canada, Asian Eye is confident that its broad selection will continue to delight the most discriminating taste. The line is represented by Max Brown Sales Agency, Booth 1709, Area 1.

Hailey Gerrits Designs is a Vancouver based jewellery business focused on providing unique and sustainable jewellery. Hailey designs her pieces using almost 100% repurposed and recycled vintage metal findings, paired with hand cut semiprecious stones. Each piece is handmade in her Gastown studio in Vancouver BC. Saraswati is sacred adornment for the modern bohemian.

Canadian designed collections include sacred geometry: featuring Sri Yantra, the visual representation of the sound OM and ancient invocations: wearable mantras in sacred Sanskrit.

Both these lines are represented by Editor Agency, Booth SL13, Area 1.

Kemi Trading Fall/Winter 2016-17 introduces a line of handmade, fair trade wooden jewellery from the Philippines in deep autumn colours. Kemi also offers beautiful shawls in wool, silk/wool, cashmere/modals in many designs & colours. Come to Booth 3710, Area 3, to view for immediate delivery.

Reduce anxiety with every spin of the rotating bands. Try the new Eternal Jewels Collection™ MeditationRings, from Silver Gate, Booth 2606, Area 2. The line comes complete with all the p.o.p materials to make sure it stands out!

More For You At Mode Accessories Delight Marketing is offering a free pair of stockings for the first 20 shoe orders at the show, Booth 3724, Area 3.

Foxy Originals new Crystallize collection includes a free display stand. Booth 2340, Area 2.

Inspired by 3-D geometrical designs, Pursuits is introducing a new Canadian design, transforming 3-D to 2-D, in a modern direction.

Pursuits is in a new location, Booth 2804, Area 2.

Tuttle Agency in Booth 2230, Area 2, will be presenting Nudy Patooty (which was filmed for Dragon’s Den and will air in September), Sleevy Wonders, and It Fitz Me!

C. Pak & Co. is a fresh, innovative company based in Montreal, whose mission is to provide retail customers with the latest trends at competitive prices.

See a diverse assortment of fashion jewellery, hair accessories, scarves, and more at Booth 1213, Area 1.

All jewellery cards and packaging are free with Mode show orders at Fab Accessories, Booth 1323, Area 1.

Code Vitesse has moved to a new location, Booth 2808, Area 2. See the mix and match collection in rich Fall colours.

Kroc N Dial Leathers was founded by two sisters, Karlee Kendrew and Kristi Mose. Inspired by various cultures during her travel, Karlee convinced Kristi to form their company in the Fall of 2011, creating one-of-a-kind handmade leather watches in their basements. The company now boasts a wide variety of cuffs and triple wrapped leather watches for ladies, and a great selection of rugged and classic cuffs for men.

See this unique collection at Booth 2409, Area 2.

JAK’s team is excited to announce a new sales rep in Ontario! Sophie Ly-Hai brings her enthusiasm and personal touch, come meet her at Booth 3214, Area 3.

Live Join us in the Windsor Room for a fashion presentation of Spring 2017 trends presented on live models Sunday at 9:30am. Models will also be previewing the line for buyers throughout the day on both Sunday and Monday.

See you at the Show!!!

EVERY DAY EVERY WAY BAMBOO HEADBAND

ONE AWESOME HEADBAND, ENDLESS LOOKS

THE HEADBAND TREND IS GOING STRONG HANDCRAFTED WITH LOVE IN EDMONTON, CANADA

OUR STORY House of Koopslie’s headbands came to be by accident. I was working on a kids’ collection when I came across the softest bamboo fabric. I loved the fabric so much that I took a moment to make a headband for myself; it was hand sewn and had a simple scrunch in the front. It was really comfortable and so soft, plus it looked really nice on. I knew that I had to make one for my Mom and some friends. Soon customers were asking me to make some for them too. And so I did. But this isn’t the story of how people bought them up and the company exploded, because that’s not what happened. Not at first, anyway.

after all) and a little crushed. Shortly after I had an idea on how to sell off the unloved, short lived headbands. I added a leather loop to pretty them up in an attempt to clear out the stock and be done with the failed idea. But what happened next changed House of Koopslie forever. In the first hour I sold every. single. headband. And this became the trend at every. single. show.

House of Koopslie’s headbands became our biggest selling item in record time. In fact, in 2016 we decided to close our kids’ division to focus solely on our headbands.

And it’s a good thing too. Customers across the globe are loving our headbands and you can find them in hundreds of boutiques across Canada, the US and Japan!

I made a lot of headbands and headed to a tradeshow where people excitedly came by to see them. But… no one actually bought any. I was puzzled (they had asked

GET YOURS TODAY! sales@houseofkoopslie.com 780-937-8035

headband on retail-ready packaging

THE WORD IS OUT HEADBANDS ARE IN It’s no secret that headbands are a huge trend right now and women all over the world are loving them.

We’re seeing large fashion houses, high profile bloggers and fashion magazines regularly featuring headbands and further enforcing the trend. Even Coachella, a high profile music festival which is highly influential in trends, proved that headbands are being widely worn by celebrities and key fashion influencers. Athletes are also sporting them everywhere we look for both sport and fashion.

The fact is - the headband trend is here and going strong.

And we’re seeing this at House of Koopslie.

Our headbands are flying off the shelves.

They are selling like hot cakes at gift stores, clothing stores, sports stores, yoga studios and more.

Go ahead and read the reviews from some of our retail partners on the last page of this book. These are not made up words.

You can call them up and ask if they really said those nice things. I’m sure they will tell you House of Koopslie headbands are great sellers and their customers are buying them up! People are simply loving headbands. And they can’t get enough of House of Koopslie headbands.

We use super soft, eco-friendly bamboo fabrics and awesome leather loops, to make these beauties. Each headband comes on retail ready packaging and includes our guide to looking epic all the ways to wear a House of Koopslie headband.

I’m proud to say that our headbands are handcrafted locally in Edmonton, Canada.

We have strong quality control and safe work conditions, which are a priority in everything we do. Our headband artisans are paid fairly and do excellent work.

There’s a bit of love in everything we do.

You can be very proud of carrying House of Koopslie in your store.

Wishing you great success!

Monika, Founder of House of Koopslie

GET YOURS TODAY! sales@houseofkoopslie.com 780-937-8035

black with blue and gold

black with brown python

black with perforated black

blue tie dye with brown python

heather forest with gold python

heather forest with metallic stepping stones

heather stripes with caramel mosaic

heather stripes with perforated black

pink with Greek goddess

pink with gold python

red with chocolate mint

seafoam with gold python

GET YOURS TODAY!

sales@houseofkoopslie.com 780-937-8035

dark red with blue and gold

dark red with Greek goddess

denim with Greek goddess

hot pink with Greek goddess

microstripes with perforated black

microstripes with white croc

stripes with perforated black

stripes with red croc

sunshine with rodeo

denim with sand pebbles

purple tie dye with perforated black

variastripes with perforated black

GET YOURS TODAY! heather cream with Greek goddess

heather cream with mocha

sales@houseofkoopslie.com 780-937-8035

ONE HEADBAND, ENDLESS LOOKS

4 PILLARS OF HOUSE OF KOOPSLIE HELPING WOMEN SEE HOW BRIGHT THEY CAN SHINE A House of Koopslie headband isn’t just a cool headband that can be worn many different ways. It’s a transformation.

It helps women feel beautiful and comfortable in their own skin.

It says “Look out world! I am fierce! Here I come!” Seeing this transformation happen is truly magical.

At House of Koopslie we believe in you. We believe that you can do anything. And we know you can rock a headband.

Let us show you how at houseofkoopslie.com.

CERTIFIED EARTH-FRIENDLY AND SAFE Our fabric is made from organically grown bamboo. It is certified to be free from harmful substances and chemicals by internationally recognized Oeko-Tex Standard 100. The standard also ensures all employees have safe working conditions and are treated well. So, you can feel great in our bamboo and even better about our bamboo.

HANDCRAFTED LOCALLY WITH LOVE We are extremely proud to provide you with products that are made in Canada. All of our designs are created in-house, and handcrafted by small, familyowned businesses and local seamstresses across the beautiful province of Alberta.

Each headband is carefully inspected to ensure it meets our high quality standards before it is packaged and shipped to you.

BAMBOO ROCKS, AND HERE’S WHY: Eco-friendly and naturally sustainable – we love you World Anti-bacterial and anti-fungal – no germs allowed Moisture wicking – stay nice and dry Ultra-soft – seriously amazing against your skin Hypo-allergenic – gentle and kind to sensitive skin Biodegradable – safe for municipal disposal programs

GET YOURS TODAY!

sales@houseofkoopslie.com 780-937-8035

TESTIMONIALS “So many of my customers come back for more colours. They tell me, ‘House of Koopslie headbands are like chips. You can’t have just one!’”

“Well crafted from quality materials, the headbands are comfortable, versatile and in short amazing!

Perfectly priced for gift giving.”

– Lacey, Owner at Elora Street Flowers, Harriston, ON

– Sarah, Owner at Antiquated Joys, Blenheim, ON

‘‘We absolutely adore House of Koopslie’s everyday, every way headbands! They appeal to any lady on any walk of life. The “guide to looking epic” on the package inspires buyers with endless hair-styling possibilities!”

“House of Koopslie headbands are in that perfect $20 and under category.”

– Gayle, Owner at Wish List Gifts, Edmonton, AB

– Sean, Owner at The Tin Box, Canmore, AB

“Since we brought House of Koopslie into our stores, they have been flying off our shelves. They are a great accessory for any active person as well as just lounging around in. Cyclists and yogi’s are loving the colours and the versatility of the brand.”

– Brendan, Owner at Elevate Activewear, Edmonton, AB

1.780.937.8035

sales@houseofkoopslie.com www.houseofkoopslie.com