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2024 Concierge Booklet

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Approach opportunities challenges, and above all… each other with a positive attitude. Conduct ourselves in a professional manner as honesty and integrity guide our decisions. Respect each other’s time, differences, perspectives, feelings, and opinions. Embody the spirt of teamwork. Define success through continued growth.


WE ARE Wilder Realty was founded in 1995 with a vision to unite the area’s leading real estate professionals to create a culture of top notch service delivering exceptional real estate experiences for our customers and fostering lifelong relationships. After branding with ERA in 2001, ERA Wilder Realty became one of the fastest growing real estate companies in the Southeast. The ERA Wilder Realty leadership team spends great time, effort, and resources analyzing economic trends

so that we can stay ahead of an ever-changing market place. It has long been our philosophy to meet the consumer where they are and to understand, and even anticipate their needs. From seamless mobile integration and texting products to listing videos and agent connectivity, we have positioned our team to be the most responsive to the needs of the consumer by quickly providing thorough, accurate and value-added information at all times.


SOME OF OUR accomplishments: •

Winner of Champions Cup (highest lead conversion in the nation)

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National winner of the Cartus Masters Cup for exceptional standards and outstanding service

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Celebrating 25 years of serving clients in our community

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USAA Eagle Award Recipient

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Gene Francis Memorial Award Winner for top overall ERA Franchise worldwide

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Circle of Light Award Winner for Community Leadership.

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Top performing ERA Franchise in sales volume, closed units, overall performance and customer satisfaction

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T3Sixty Mega 1,000 Award Winner

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RealTrends 500 Award Winner

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#1 Relocation Department Top 25 National Award for Anywhere Real Estate

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RISMedia’s Power Broker Report Award Winner

Technology has always set the ERA brand apart. From the ease in which we share information with our customers to the environmentally conscious step of working paperless, we actively strive to stay relevant in an ever-changing economy. We hope to attract like-minded professionals seeking a career in which their income potential is limitless, their capacity to care for others is strong, and their desire to meet and exceed the expectations of their customers is paramount.


THE WILDER

PROCESS

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ORIENTATION • About Us • Systems Set Up (Paperless, MoxiWorks, LevERAge) • Support Resources • Business Plan • Home Office • Review Company Calendar

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ONE YEAR SUCCESS PLAN • Review Company VTO • Pick Your Plan • Core Values • Setting Goals & Expectations • Next Steps For Success • Office Policies • Culture

• Wilder Connect/ Brand Camp • Agent Success Training 1. Prospecting 2. Leads 3. Working with Buyers 4. Working with Sellers

• MoxiWorks Business Management System • Business Plan • Broker Coaching • Ninja Training • Achievers • Level Up Program

COMMUNITY

AWARDS AND RECOGNITION

LIFE CYCLE OF THE AGENT

ONGOING BROKER COACHING

SKILL DEVELOPMENT

BUSINESS PLANNING


DIVERSITY, EQUITY​ & INCLUSION COUNCIL​ Mission Statement: Through education and an increased awareness of Diversity, Equity, and Inclusion issues, we will create a culture in our company that reflects and supports the communities that we serve. By empowering our agents to share their experiences in an open and safe environment, we will become a stronger, more relevant company that will attract a more diverse agent and client base.

Purpose: To provide ongoing strategic direction and drive execution of inclusion initiatives, including: ​ • Communicating with brokerage leadership​ • Helping communicate vision among agent network ​ • Driving engagement of brokerage management and agent network​ • Identifying other advocates of inclusion initiatives with brokerage​

2024 Committee Goals: Education and Awareness Committee: 100% of our agents to watch the FairHaven (NAR) short video. REALtor Conversations Committee: Provide a safe and supportive environment for agents to submit, share (and discuss) issues. Community Events Committee: Partner with CCRA and CTAR’s Diversity Councils to bring awareness, training, and collaboration into our realtor community for our current and future clients. Social Media Committee: Through constant communication strategies, keep agent base and consumers informed of the mission, support and outreach we are providing through the DEI Council at ERA Wilder Realty.


PICK REACH

100%

COMMI SS IO N NO DESK FEES NO MONTHLY FEES

Your PLAN


PERSONALIZE

Your TRAINING

31%

I N C R E AS E D PRODUCTIVITY

32% MORE

LISTINGS

35% MORE

CLOSING SIDES ExceeD Real Estate School Achievers Coaching & Mentoring Ninja Training Peer To Peer 250+ Courses Offered Hands-On Experience Agent Success Training Personalized Business Planning Level Up Program Mastermind Group


ENGAGE CLIENTS

98%

OF CLIENTS

RECOMMEND US ERA Moves 4 Year Follow Up Plan Intuitive Personal Website & Support Contact Management with Behavior Metrics Discounts for Life RealVitalize Distinctive Properties Simply Home

Your WAY


CUSTOMIZE

Your MARKETING

61%

CONVERSION FROM TEXT

150% LEAD GROWTH

Print Fulfillment Center Social Media Tool Centralize Marketing Support GPS Tracking YouTube Marketing Center TextERA Video


Grow TOP TEN WAYS TO

YOUR BUSINESS IN ANY MARKET


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TEXTERA Meet your clients on their terms… Mobile Matters!

Nearly 80% use their mobile devices during the home buying process. 75% of buyers drive the neighborhood. 57% of sign calls go to voicemail. 60% of text leads convert into showings.


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AUTOMATED VIDEO What we see and hear, we remember! People remember 70% of what they see and hear. Video increases organic traffic to websites by 157%. Video increases your reach on Facebook and Instagram 22x.


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ONLINE REVIEWS Many last minute decisions have been made by online reviews! Taking all of your 5 reviews and streaming them to social media can benefit your business.


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is ERA’s automated social media advertising program that offers a FREE 3-DAY, Just Sold, social advertising campaign for recently sold residential listings.


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Our agents are equipped with a unique knowledge of the luxury real estate market as well as sophisticated marketing strategies to showcase a home to a global community of affluent buyers.


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helps you drive more business by assisting your clients with home improvements and repairs to prepare their home for sale. Agents earn on average 10% more commission on RealVitalize listings.


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Built by real estate for real estate, this best-in-class product suite offers a competitive advantage to help take your business to the next level. The CRM that’s proven to boost transaction volume by an average of 64% over those without the product.


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is here to help by reducing the stress, time and money that comes with moving, all while keeping you at the forefront. This program is an automated, moving program that supports your clients through their moving journey providing that extra level of service.


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BUYER FOLLOW UP

90% of buyers would work with their agent again. 12% actually do. The Buyer Follow Up Program is available at no additional cost


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is an innovative dashboard that gives your contacts indemand features to help them manage their home — while simultaneously alerting you when someone in your sphere may be considering a move. It’s a win-win.


OUR LOCATIONS C HA PI N 120 A Co lumbia Ave. Ch apin, SC 29 036 803. 345. 67 13

MO U NT P LE ASANT 802 Johnnie Dodds Blvd, Mt P lea sa nt , SC 294 64 84 3.936.6890

CH A RLESTON 1 25 Wap p oo C reek D r. , Suite F Ch arl esto n, SC 29 412 843.795. 8011

SANTE E 250 P la za Cir. Sa ntee, SC 2914 2 803.854 .2119

N ORT HEAST 1129 Sparkleberry Ln. Ext. Colu mbia, SC 2 922 3 803.736.7870

SUMME RVILLE 1282 St ate Rd. Summer v ille, SC 294 86 84 3.797.0858

COLUMBI A 700 Ge r vais St. , Suite 135 Columbia, SC 29201 803.76 5.02 11

SUMTE R 691 Bult ma n Dr. Sumter, SC 29150 803.774 .7653

L A KE MURRAY 109 Old Rapids Rd. , Suite C Lexingto n, SC 2 9 072 803. 407. 522 0 PAWLEYS I SLAND 143 61 Ocean Highway Paw leys I sland, SC 2 9585 8 43. 429.139 9

AIKE N 118 La urens St ., SW Aiken, SC 29801 803.226.0881


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2024 Concierge Booklet by erawilderrealty - Issuu