Product care information

All ceramic products are suitable for machine dishwashing.

It is important that the manufacturers washing guidelines be followed at all times. Excessive rinse temperatures i.e. above 60 degrees Celsius and overdosing of detergent will cause damage to the glaze surface.

If removing food residue prior to washing a plastic scraper should be used to avoid damaging the glaze surface. Never use metal utensils or cutlery to clear plates as this can cause metal marking.

Cutlery should never be washed in amongst crockery and specialist cutlery baskets should be used at all times. Do not machine wash crockery with other metal objects such as baking sheets and pans as this can cause metal marking.

Use rubber or plastic mats on stainless steel surfaces and shelving in order to reduce the potential for metal marking.

Acacia wood is not suitable for washing in commercial dishwashers.

The appearance of the product can be maintained by regularly wiping the surface with vegetable oil.

Under no circumstances should Acacia wood be allowed to soak in water as this will lead to the product warping and splitting.

The product should be hand washed in warm soapy water and dried immediately. As wood is a natural product its surface will mark over a period of time.

All cutlery can be washed in a dishwasher.

Never store cutlery in a damp atmosphere as this will cause corrosion. Cutlery should also never be left to soak prior to dishwashing.

Cutlery should be washed as soon as possible after use, if left dirty certain substances in food such as acids and fats can cause corrosion.

Cutlery should be washed in an upright position with the head in an upwards position, in specialist cutlery baskets. Do not overfill cutlery baskets as this restricts water flow during the cleaning process.

Once washed cutlery should be immediately wiped with a clean towel or dried using a cutlery polisher. This will remove any salt residues left after the washing process and prevent corrosion and pitting.

All Melamine products can be cleaned in a dishwasher.

Melamine products are not suitable for usage in ovens or microwave ovens. Do not use abrasive detergents with bleaches, wire scourers or metal implements to clean melamine products as this will scratch the products surface.

Melamine products are suitable for Bain Maries.

Designed to operate in temperatures from -30 to +70 degrees Celsius.

All glasses can be washed through a commercial glass washer. A non-caustic detergent must be used as caustic detergents can damage the surface of glasses and make them appear dull.

Always wash new glasses prior to their first usage.

Never wash glasses at a temperature of above 60 degrees celsius as higher temperatures can cause debris to be baked onto glasses. Do not put cold liquids into hot or warm glassware as this can cause glasses to crack, it is also advisable to warm glasses prior to filling them with hot liquid by running them under a hot tap.