EOEJOURNAL 2014 NOV

eoe journal

Volume 24 Number 107 November 2014

Military Veterans = GOOD EMPLOYEES Choosing A Career in HEALTHCARE ADMINISTRATION GOT SKILLS? Think Manufacturing BENEFITS OF HIRING the Developmentally Disabled

eoejournal

Editorial Comment

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graduated from Arizona State University with a degree in English, which means, I love the written word. From the required reading of Dante’s Inferno to the currently popular Gone Girl by Gillian Flynn, I am in heaven when I find a good book that can capture my attention and let me lose myself for a few hours on a rainy Sunday afternoon.

Taxes, bookkeeping, and other math-related tasks on the other hand are on the bottom of my list of things I enjoy, which is why I love my accountant. I can really appreciate the fact that there are people in the world who love numbers as much as I love words. Our differences are important and are what make the world go ‘round, so make sure to embrace all of what is different about you.

Understanding what makes you different allows you get to know yourself better. It’s perfectly fine to explore what your heart wants. It’s completely acceptable to tune out the rest of the world so you can build a connection with your soul. It’s somewhat uncommon, but you won’t regret getting to know the person who lives inside you.

Begin by figuring out what you like to do and just as importantly, what you dislike doing. The task seems simple, but knowing these things about yourself allows you to gain confidence in who you are.

Defining your own likes and especially dislikes takes guts. It may be impolite to dislike attending yet another baby shower or spending 3 hours with extended relatives, but look at the alternative. If what you keep doing frustrates you and you neglect what brings you joy, you give up part of who you are. It’s the least likely path to any happiness whatsoever.

Stay true to your likes and dislikes—especially in your career. Because there is no one like you who can do the job you do if you are enjoying it.

Getting to know yourself allows you to tap into the well of happiness beyond your imagination. Bliss even on cloudy days.

Table of Contents

Military Veterans Make Good Employees

Page 3

Federal Jobs by College Major

Page 5

Benefits of Hiring the Developmentally Disabled

Page 7

Translating Military Experience To A Civilian Resume

Page 9

Gaining Project Management Experience Jump Start Your Career

Page 10 Page 11

Perfect Resume Length

Page 12

Being Liked By Your Coworkers

Page 14

Increasing Emotional Intelligence

Page 16

Actions To Shift Your Career

Page 18

5 Tips To A Happier Life Training for Aging Employees

Page 20 Page 21

Automotive Technology

Page 23

Graduate Programs in Healthcare Page 24 Lisa Petty, Editor Equal Opportunity Employment Journal The eoejournal is published bimonthly

by EOEJournal, Inc. The ownership and management of EOEJ fully and actively supports equal opportunity for all people regardless of race, color, religion, gender, age, national origin or disability.

EOEJ does accept freelance editorial contributions for publishing. Submissions must be on the subject of jobs, job searching, employment opportunities and/or related subjects.

Advertising and Editorial offices are located at: 1550 E. Missouri Phoenix, Arizona 85014 Phone: 1-800-396-3373 Fax: 1-800-293-3408

Electronic emails are accepted by email at: sales@eoejournaljobs.com Manuscripts and disc submissions may be sent to the office address. When mailing your submissions, please include SASE.

Landing The Perfect Job

Page 25

Becoming A Biomedical Engineer Healthcare Administration

Page 26 Page 28

Accelerated Nursing Programs

Page 31

Myths/Facts About Being A Nurse Page 33 Got Skills? Think Manufacturing

Page 35

Self Employment: What To Know To Be Your Own Boss

Page 41

Careers in Law Firms

Page 47

November 2014

equal opportunity employment journal

Military Veterans Make Good Employees by www.dealermarketing.com

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ately there has been a lot of concern in articles and blogs about how many new employees are coming into companies lacking the loyalty, dedication, and work ethic employers have come to expect from a generation earlier. True, times are changing, but there is an employee base returning to the workforce that comes with many of these values intact— our military veteran.

In this time of economic turmoil when jobs are scarce and so many of our vets are returning from overseas conflicts, utilizing your armed services workforce can help an employer see cost savings in recruitment and training of good employees. What makes a veteran such a sought after employee? This is what many military employers are finding: Individuals who live the military lifestyle have a background of commitment: to themselves, to each other, and to an employer who treats them well. This commitment and loyalty fosters their need to go above and beyond when asked to complete a project. They are prompt and used to reporting for work on time and know the importance of a professional appearance and presence. Military employees know how to take responsibility for projects, tasks, and personal actions. They are trained to see things through to their conclusion. They are trained not to leave their post until the job is done. How refreshing it would be to have employees who will stick with you as an employer?

The military lifestyle is different, and it instills values that are vital to a thriving business. These include resiliency, respect, patience, trust, and honesty, all of which translate into skills that are a valuable commodity to the personal nature of your business.

Veterans arrive with the skills, personality, and understanding to do a good job, but often don’t know exactly where to put those skills to work.

Caring companies, like yours, can help them refine and apply those skills.

Military personnel have served in an environment where leadership skills, such as being highly motivated and displaying an attitude of dedication to an employer, are mandatory. They come to you with these skills already embedded into the way they conduct business.

Veterans are medically and physically fit and ready for work which translates into less sick days. They have already been screened for drugs and were drug free while in the service. Members of the military are trained to remain calm in the face of initial stressors and to analyze and evaluate a situation before reacting. This leads to levelheaded thinking when faced with a stressful work environment.

Many veterans appreciate the opportunity to work outside of the nineto-five, typical workday. If yours is a company that can offer employment opportunities outside of standard full time employment, you might meet the needs of the veteran who is still reintegrating back into their life after deployment. Sometimes they just need part time, evening, or contract work.

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equal opportunity employment journal Incentives for hiring

Many veterans appreciate the opportunity to work outside of the nine-to-five, typical workday.

a company with a limited workforce. It takes strong company commitment and organization to be able to cover the projects and work that needs to be completed, while holding on to the deployed individual’s job until they return.

That can be a lot to juggle! But the sacrifice just might be worth making.

Most employers who make a commitment to hire veterans and those in the Guard and Reserve are creative in the ways they extend support. These employers will offer pay supplements that meet the difference between military and civilian pay, set up programs in house that send care packages to their deployed workers and organize collections for phone cards or gifts for families to recognize special events the service person will be missing.

For example, a Colorado police department had one of its officers deploy four times! That certainly created a hardship for the department, but it didn’t stop them from showing support.

The service person’s wife was having trouble making the mortgage payments, so they took up a collection to fill the gap until he returned.

They set up a schedule where a different employee would send a care package every two weeks. When he returned, he was welcomed back with a luncheon and was able to tell everyone how much that support meant to him and his family. This is an employer who has gone above and beyond.

Commitment These companies, and many others, are If you are a civilian employer with a large sharing the advantages of putting our military Guard/Reserve employee component, up to 20 veterans back to work! Why not join them. percent of them could possibly be called out Article provided by www.dealermarketing.com at any one time. That puts a huge burden on Branches of the government are continually setting up programs that offer financial incentives to hiring employers along with money the employee can “bring with them” especially for a wounded or disabled veteran. Veteran employees may qualify for job training grants and special employer incentives under these programs. To find incentives for your business, do a specific search at www.NationalResourceDirectory.gov or www.

VA.gov.

When you employ a Guard/Reserve workforce, it puts you in a unique position. You are eligible to sign a Statement of Support that sends a message to your employees that they don’t need to be concerned about their civilian job while serving. You may be nominated for award programs given by the ESGE (Employer Support of the Guard and Reserve) designed to recognize employers for their military employee practices. They range from the “Patriot Award” Certificate of Appreciation to the prestigious Freedom Awards given by the Secretary of Defense for up to five of the nation’s most supportive employers during ceremonies held at the Pentagon. The media exposure and company recognition for these awards can work for your bottom line. You can market your company as one who has received this award and/or signed a Statement of Support

inspire and guide

innovation The Office of Naval Research (ONR), is committed to increasing the number of women of color in science and technology. ONR participates and sponsors science fairs, college internships, graduate fellowships and curricular enrichment programs to promote diversity and inclusion of: African Americans, Hispanics,

ONR’s greatest asset is our cadre of outstanding personnel.

November 2014

Native Americans, Asian Americans, Veterans, and People with Disabilities.

The Office of Naval Research coordinates, executes and promotes the science and technology programs of the U.S. Navy and Marine Corps through universities, government laboratories, corporations and nonprofit organizations. For more information about the Office of Naval Research’s education and career opportunities, visit our website at:

www.onr.navy.mil

Office of Naval Research An Equal Opportunity Employer

November 2014

equal opportunity employment journal

Page 5

Federal Jobs by College Major

To help you choose the right career field, we have prepared some of the following table that groups Federal jobs that are often filled by college graduates with appropriate academic majors. As you study the table, please keep these facts in mind: (1) The jobs listed under each major are usually examples, not an allinclusive list. (2) Many jobs do not require a college degree; job-related experi-

ANY MAJOR Environmental Protection Civil Rights Analyst Personnel Occupations Administrative Officer Management Analyst Logistics Management Paralegal Specialist Contract Representative Claims Examining Public Affairs Writing and Editing Internal Revenue Officer Contract Administration General Investigator Air Traffic Controller Supply Management ACCOUNTING Accountants Auditors Contract Specialists Financial Managers Financial Administrators Financial Institution Examiners

GAO Financial Auditors Intelligence Specialists Internal Revenue Agents AGRICULTURE Soil Conservationists Agricultural Commodity Graders Agricultural Engineers Agricultural Mgmt. Spec.

Agricultural Market Reporters Agricultural Marketing Spec.

Foreign Agriculture Affairs Specialists Soil Scientists AGRONOMY Agronomists Agricultural Mgmt. Spec.

Soil Conservationists Soil Scientists ANTHROPOLOGY Anthropologists

ence is just as good. (3) You can qualify for a large number of administrative jobs with a degree in any academic major. To illustrate this third point, we are leading off the table with a list of some of the most popular jobs for which any major is qualifying. And (4), to see a complete list, visit https://help.usajobs.gov/ index.php/Federal_Occupations_by_College_Major

Museum Curators Museum Specialists Program Analysts Management Analysts ARCHEOLOGY Archaeologists Museum Curators Museum Specialists ARCHITECTURE Architects Construction Analysts Construction Control Inspector.

Landscape Architects Naval Architects Program Analysts ARTS, FINE AND APPLIED Arts Specialists Audio-Visual Production Specialists Recreation and Creative Arts Therapists Exhibits Specialists

We are unique individuals. We are a tight-knit team. We are independent thinkers.

We share a common mission: to fight crime, to protect America’s security, to contribute to the nation’s Intelligence community, and to make our world better.

Discover why now, more than ever, there is no other career like an FBI career.

FBI Special Agents We are currently seeking candidates from the following backgrounds or professions: Attorneys • Certified Public Accountants • Network Administrators/IT • Engineers • Detectives • Scientists • Computer Science • Cyber Security • Military (specifically Special Operations, Explosives, Weapons of Mass Destruction and Intelligence) • Law Enforcement experts • Individuals with a proficiency in a Foreign Language (currently most sought - Spanish, Chinese, Arabic, Korean, Urdu, Punjabi, Pashto, Russian and Farsi) • as well as many other disciplines.

You must possess a Bachelor’s degree plus 3 years of professional work experience; be available for assignment anywhere in the FBI’s jurisdiction; be between the ages of 23 and 36; and be in excellent physical condition with the ability to pass a rigorous physical fitness test.

General Arts and Information Specialists Illustrators Photographers Visual Information Specialists ASTRONOMY Astronomers and Space Scientists Geodesists AVIATION Air Safety Investigators Air Traffic Controllers Aircraft Operators Aviation Safety Inspectors Air Navigators Aircrew Technicians BIOLOGY General Biological Scientists Entomologists Fishery Biologists Microbiologists Range Conservationists

Wildlife Biologists Zoologists BOTANY Agronomists Botanists Forestry Technicians Geneticists Horticulturists Plant Pathologists Plant Physiologists Plant Protection and Quarantine Specialists Range Conservationists BUSINESS Budget Analysts Business and Industry Spec.

Commissary Store Managers GAO Analyst Import Specialists

FBI Professional Staff Careers Our Professional Staff reflect diverse skills well beyond law enforcement and they play an integral role in our country’s security. Our careers are comprised of a myriad of specialized roles including: Intelligence Analysts • Linguists • IT Specialists • Computer Scientists • Scientists • Administrative Assistants • Accountants • Electricians • Engineers, Human Resources Specialists • Security Officers • Electronics Technicians • Tradesmen • and many more.

Explore our variety of opportunities, from entry level to senior management.

Learn more at FBIjobs.gov/EOP2014 All FBI employees must be U.S. citizens and must consent to a complete FBI background investigation, drug test, and polygraph as a prerequisite for employment and to receive an FBI Top Secret Security Clearance. The FBI is an equal opportunity employer and supports workforce diversity and inclusion.

Page 6

Internal Revenue Officers Quality Assurance Specialists Trade Specialists Contract Specialists CARTOGRAPHY Cartographers Cartographic Technicians Geodetic Technicians CHEMISTRY Chemical Engineers Chemists Consumer Safety Officers Environmental Engineers Food Technologists Health Physicists Intelligence Specialists Toxicologists COMMUNICATIONS Telecommunications Managers Communications Specialists

equal opportunity employment journal

November 2014

CRIMINAL JUSTICE/ LAW Border Patrol Agents Criminal Investigators Game Law Enfc. Agents GAO Analyst Internal Revenue Officers Police Officers United States Marshals

ENGINEERING (ANY SPECIALTY) General Engineers Civil Engineers Mechanical Engineers Electrical Engineers Electronics Engineers Aerospace Engineers Industrial Engineers Nuclear Engineers Computer Engineers Biomedical Engineers

Public Affairs Specialists Technical Writers and Editors Writers and Editors CORRECTIONS Correctional Institution Administrators Correctional Officers Program Analysts COUNSELING Chaplains Educ. and Vocational Training Specialists Personnel Specialists Psychologists Psychology Aids and Technicians Social Service Aids and Assistants Social Service Reps.

Vocational Rehab Spec.

Equal Opportunity Compliance Specialists Educational Services Specialists

DIETETICS AND NUTRITION Dietitians Food Technologists Nutritionists ECONOMICS Actuaries Budget Analysts Contract Specialists Economists Financial Analysts Financial Instit.

Examiners GAO Analyst Loan Specialists Trade Specialists Transportation Industrial Analysts EDUCATION Education and Training Specialists Educ. and Vocational Training Specialists

Our mission is the reduction of the incidence of crime and the improvement of the quality of life in Arlington County by making it a place where all people can live safely and without fear.

The public depends on police officers to protect lives and property. We work and live by a set of core values: courage, competence, commitment, compassion, restraint, respect and integrity.

If you have these qualities, if you have the drive and the passion, then we want you to join. Police work is like no other job in the world.

Equal Opportunity Employer — The Arlington County Police Department makes every effort to recruit qualified individuals from all backgrounds to serve our unique community. We are proud of the diversity across all positions and ranks within ACPD.

For more information and application:

www.arlingtonva.us/police Arlington County Police Department 1425 North Courthouse Road Arlington, VA 22201

Vocational Rehab.

Specialists Educational Program Specialists Employee Dev. Specialists Public Health Educators Training Instructors Instructional Systems Specialists Educational Services Specialists ELECTRONICS TECHNOLOGY Communications Specialists Electronics Technicians Patent Examiners Electronics Mechanics EMPLOYEE/LABOR RELATIONS Contractor Industrial Rel. Specialists Employee Relations Specialists Hearing and Appeals Specialists Labor Management Relations Examiners Labor Relations Specialists Mediators Salary and Wage Admin.

Workers Compensation Claims Examiners

ENGLISH AND LITERATURE Editorial Assistants Printing Specialists Public Affairs Specialists Technical Writers and Editors Writers and Editors Misc. Admin. and Programs Specialists Program Analysts Program Managers Management Analysts ENVIRONMENTAL STUDIES Ecologists Environmental Health Technicians Environmental Protection Assistants For a full list of jobs by major in the Federal Government visit www.usajobs.com

The Texas Department of Public Safety is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, national origin, age or disability.

Texas Department of Public Safety Courtesy ~ Service ~Protection

For A Career As Big As Texas Apply online at www.JoinDPS.com

Mission

Contact DPS Recruiting toll free at: 1-866-898-7667 or email JoinDPS@dps.texas.gov

Protect and Serve Texas

OKLAHOMA CITY POLICE DEPARTMENT IT’S MORE THAN A JOB IT’S A CAREER IT’S A COMMITMENT MOST OF ALL, IT’S A CALLING Visit http://www.okc.gov/okcpd/recruiting or visit our Facebook page www.facebook.com/joinOKCPD 800 North Portland Avenue • Oklahoma City, OK 73107 • Recruiting Unit 405-297-1116 THE OKLAHOMA CITY POLICE DEPARTMENT IS AN EQUAL OPPORTUNITY EMPLOYER

November 2014

equal opportunity employment journal

Page 7

The Unexpected Benefits of Hiring a Developmentally Disabled Employee by www.allbusiness.com

E

very business owner wants and Path Forward not only work outstanding employees, the directly with employers to assess kind who are highly motitheir business needs; they also vated, work hard, and love their get new hires over the hump and jobs. guide their managers once the job There is such a workforce in begins. the United States, consisting of 7 “It can be as simple as letting million people eager to work for them bring along a family memyou. They’re people with develber or job coach to help them fill opmentaldisabilities, a population out the application,” Berns says. that is 85 percent unemployed.

“Once they’re on the job, some When you hire them, says Peter workers might start with a job Berns, CEO of The ARC, an advocoach helping them learn the job, cacy organization for people and the coach will withdraw as with intellectual and developmental the person learns.” disabilities, “You will get individuBusiness owners should be als who are extraordinarily compatient and expect to repeat trainmitted to being good employees. ing and instructions -- and flexThey will have better attendance ibility helps. You may need to than your average employee, and experiment to find the best fit. they’ll work from the minute they For example, McAlister’s hired a arrive to the minute they leave.” man with Asperger’s syndrome to Curt Curell, general manager wash dishes, but found he was of McAlister’s Deli in Louisville, too slow. However, he excelled Ky., knows how valuable these at cleaning the floors after hours workers can be. Since 2001 he has when he could work at his own hired 11 employees at his branch pace. of the quick-casual dining chain You should not, however, lower through Path Forward of Kentucky, your expectations. Says Curell, “Special needs don’t get special privileges.

Treat an agency that provides vocational “Special needs don’t get special and other support services to people them just the same way as your other employees.” privileges. Treat them just the with disabilities. Path Forward also way as your other employIf you’re consistent and fair, other employees will same helps McAlister’s develop special ees.” If you’re consistent and fair, training programs and works with other employees will accept these accept these workers as part of the team. them in the deli to get them up to workers as part of the team. speed.

Berns adds, “From the small business perspective, it’s a matter of how “I have found that employees with disabilities are the most loyal and they structure their recruitments and reaching out to organizations like reliable employees you can get. As a restaurant manager, that is one of our chapters to form relationships with them. Through that kind of netmost important things, having people who are dependable,” says Curell, working connection, they can meet other employers that are doing this who grew up working alongside an uncle who has a developmental dissuccessfully and learn from them.” ability and is deaf.

Hiring and Training

Overcoming Social Barriers

“People aren’t employed but they want to be. What they really want is Candidates with developmental disabilities may need help during regular jobs in the community,” says Berns. “The biggest barrier is that the application and interview process. Organizations like The Arc

The Sky’s the Limit

There’s no ceiling for your career at the FAA. We’re air traffic controllers and technicians, engineers, satellite systems specialists, IT gurus and more.

And we’re looking for smart and dedicated men and women to keep us moving into our high-tech future.

Take your career to new altitudes Check out the possibilities at faa.gov/jobs Your career is cleared for takeoff FAA is an equal opportunity employer committed to an inclusive and diverse workplace Advancing Aerospace.

Enhancing Your Career.

Page 8

equal opportunity employment journal there still are assumptions that they can’t work. These individuals can work and can make a very positive contribution to the workplace.”

People with disabilities face plenty of prejudice, and even employers who would like to hire them may fear that their customers won’t understand or be supportive. Don’t worry! A 2006 national survey found that consumers’ attitudes were overwhelmingly positive In the research, led by Gary Siperstein, Professor of Psychology at the University of Massachusetts, 87 percent of those surveyed said that they would prefer to give their business to companies that hire individuals with disabilities.

In fact, as Berns points out, if there are 7 to 8 million people with developmental disabilities, there are likely 60 million family members & friends who would love to see them lead fulfilling lives.

“This is a huge opportunity to burnish your reputation as a business in the community. If you become known as a business doing its part, folks will have a lot of respect for what you’re doing -- and it will translate to your bottom line.”

Find out more:

“You will get individuals who are extraordinarily committed to being good employees. They will have better attendance than your average employee, and they’ll work from the minute they arrive to the minute they leave.”

There are plenty of resources to help you find, hire, and manage these willing workers, from the federal level down to your home town.

The Department of Labor’s Office of Disability Employment Policy’s Employer Assistance and Resource Network (EARN) supports employers in recruiting,hiring, retaining, and advancing qualified individuals with disabilities, and it has extensive information resources on its website.

The US Business Leadership Network provides workbooks, assessment tools, and best-practices guides for including workers with developmental disabilities.

State Departments of Rehabilitation connect employers with job applicants.

They consult on workplace adaptations. They may have information on local tax credits and incentives, such as the Work Opportunities Tax Credit, a federal credit that can save you thousands of dollars.

November 2014

Questions Employers Should Never Ask During a Job Interview

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hen searching for the perfect employee for your small business, an interview is a key step in the process. But before you sit down with that seemingly ideal job candidate, keep in mind that there are legal limitations on what you can and can’t ask during an interview. Asking the wrong questions could open your business up to an employment discrimination lawsuit.

Here are the topics you need to avoid: Age: Perhaps the job you’re offering may require a specific age group to be the face of the business to your customers. Or maybe you simply think a certain age group would fit in better at your workplace. That doesn’t matter -- under no circumstances can you ask, “How old are you?” According to the Age Discrimination Employment Act, the only circumstance in which that question is allowed is if the job requires the employee to be over the age of 18, or in the case of serving alcohol, over the age of 21.

Marital status: Asking whether a job applicant is married, divorced, single, or separated, or anything about their marital status, is illegal. You also cannot ask if a job candidate is pregnant or planning to have children. If you are trying to find out their time availability, you can ask if working overtime or traveling frequently will be a problem.

Disabilities: Under the Americans with Disabilities Act of 1990, employers are prohibited from refusing any job applicant a position because of mental or physical disabilities.

Disabilities may not always be apparent in an interview, but you cannot ask if they exist.

You can, however, ask if the person is able to perform specific job duties or whether they have performed these job duties in the past, and if so, how successfully.

Race: Title VII of the Civil Rights Act of 1964 prohibits any discrimination based on race, color, religion, sex, or national origin.

Avoid any questions that could be perceived as related to these issues.

AllBusiness.com is one of the world’s largest online resources for small businesses, providing essential tools and resources to start, grow, and manage your business. AllBusiness.com brings you real-world expertise and practical advice from some of the best minds in small business.

ORANGE COUNTY TRANSPORTATION AUTHORITY 550 South Main Street • Orange, CA 92683

The Orange County Transportation Authority (OCTA) is a multi-modal transportation agency serving Orange County.

Searching for a challenging and rewarding career? Are you ready to work with a team of talented professionals?

Then discover the many career opportunities OCTA has to offer. Visit www.octa.net for more information.

We are an equal opportunity employer.

Cityof

Manassas The online source for everything that’s “Manassas”

9027 Center Street • Manassas, VA 20110 • Job Hotline: (703) 257-8360 The City of Manassas is located 30 miles southwest of Washington, D.C., in the approximate center of Prince William County, bordered on the northeast by City of Manassas Park. Current job openings with the City of Manassas are listed on our website at: www.manassascity.org/hr/jobs We stand in support of equality for and advancement of all people based on their qualifications and actions alone without regard to color, gender, age, religion, national origin or disability.

November 2014

equal opportunity employment journal

Translating Military Experience to a Civilian Resume

by Paul Swann

Page 9

GE Retail Finance Imagination Applied

Take this job and love it.

H

aving spent the last several years in the military, you have acquired a plethora of skills and a different vocabulary. Saying that you are the staff NCO for the O-4 who commands E-Div and that you just received a NAM for repairing the captain’s scuttlebutt will not make sense to most civilians. The better route to use would be to say that you work for the foreman of the electricians, and you received a personal commendation for repairing the captain’s water cooler. One of the biggest problems that you face as a veteran entering the civilian workforce is translating your military verbiage into understandable civilian terms. Learning to put military terms into words that civilian employers will understand gives you an extra edge to land that perfect gig.

Demilitarizing your resume should be priority one when looking for a job in the civilian sector. With some creativity, any military work brings a ton of marketable skills to the job market. A Marine Corps sniper, for example, would have lead small teams into high pressure situations to carry out high priority objectives with little room for failure. The goal is to highlight the core values of the job, not the actual work itself.

Marketable Core Values

• Technical skills - The actual work performed, whether it consisted of electrical repairs or report writing. These should be included.

• Interpersonal skills - In most cases, you had to work with supervisors, co-workers, and subordinates to get a job done in the military. The same is true in the civilian world. Be sure to highlight, within your resume, your ability to work with a variety of people in many positions.

• Leadership - As you rose through the ranks in the military, you were expected to train and lead people below you. It is not unusual for an E-4 to supervise up to five people. In the civilian world, it takes years of experience before someone is allowed to do that same thing. The ability to supervise is a major boon to a resume.

Translating your military experience to civilian terms not only helps to ensure your resume gets a chance, it also shows your creativity. The importance of this cannot be overstated. In most jobs, you will have to translate a company’s services and products to outside customers.

Talk up your performance. If you made E-6 on the first try and only 15% of people in the same field make rank on the first try, put that on your resume. E-6 may not mean anything to a potential employer, but the relative success as compared to your peers is a valuable indication of future performance!

After you have written up a draft of your resume, give it to a civilian to read. Let them tell you if you have removed the camouflage.

Ultimately, the difference between a veteran job seeker and an employed veteran may come down to who translates and articulates their skills best.

ARIZONA REPUBLIC, PHOENIX Jim Ferreira

Careers at GE Retail Finance

5

txs

You’re going to notice something unusual right away. People smile. They’re happy to come in. They feel productive and well recognized. They go home satisfied. Join us at GE Retail Finance, and get all the pay and benefits of a global leader, plus something you won’t findGE anywhere else: a job you can Money smile about.

Imagination Applied

GE Retail Finance is a global leader providing credit services to customers, retailers and auto dealers in more than 35 countries around the world. We reward hard work and brilliant ideas with recognition programs and incentive plans. We foster a performance driven culture that puts customers first, sparks creativity, and encourages all employees to come going to notice something unusual right up with new ideas and one You’re of a kind solutions. And when away. People smile. They’re happy to come in. Th it comes to career advancement, the opportunities are feel productive and well recognized. They go hom yours for the taking. If you are in enriching your Joininterested us at GE Money & Affiliates, and get all the pa career at a company that values your thenplus come benefits of aopinion, global leader, something you w join our team. We have openings from entrya job youavailable can smile about. level customer service representatives up to executive GE Money, formerly known as GE Consumer Fina level management roles, please visit our careers website at $151 billion in assets and 32,000 employees. And www.gecareers.com for additional information. opening.

Which means there’s room here for you.

Take this job and love it.

There’s just one thing you need to do first. Join u

GE is an Equal Opportunity Employer.

www.gecallcentercareers.com

imagination at work

Article provided by Constant Content.

Attention Job Seekers! We are now offering incre to enjoy a competitive starting wage, plus an ou

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equal opportunity employment journal

November 2014

The Best Ways to Gain Project Management Experience

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First National Bank Texas and its affiliates are dedicated to being a preferred employer, providing opportunities to maximize employee potential.

We offer an excellent work environment, competitive salary and benefits package.

We are an equal opportunity employer.

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, religion, national origin, sex, age, disability or other protected status. All affiliates support a drug free workplace.

For more information please visit our website: www.1stnb.com/careers 703 SWANNER LOOP • KILLEEN, TX 76543 FAX: 254-554-4385 EOE, M/F/D/V

By Paul Maplesden

roject management is one of the very best skill-sets that a person can learn in modern business. The basic principles of project management can be applied to almost any sector, industry or area and are essential in helping businesses to develop new products and services, improve their processes and avoid risks. In this article we’ll explore a few ways to enhance your project management experience.

Because project management is a vast field with hundreds of different techniques, multiple frameworks, varied approaches and a broad range of skills, any experience that you can get in projects will improve your chances of becoming a project manager.

Helpful qualities if you want to move into project management If you want to become an effective project manager or a valuable part of a project team, some of the qualities that you will find useful include: • Objective analysis–Looking at a project either while it is happening or after it is complete and analyzing what went well and what didn’t.

• O pen-mindedness–Understanding what happened and being honest about improvements that you or the project could have made.

• Flexibility–Being able to vary the approach and techniques to suit the project and business requirements.

• Listening–Being able to carefully and comprehensively understand the various requirements, restrictions and other areas of the project.

• Building relationships–Maintaining and improving relationships with stakeholders, project teams and other areas to help the project complete on time, on budget and on schedule.

• Communications–Being able to communicate about the project in a meaningful way to the right audience using the right channels.

Getting project management experience

There are many ways to get project management expertise and experience.

Ask if you can be part of a project team Often, the simplest way to become part of a project team is to ask. Talk to your supervisor about getting involved in a project.

This might be as part of gathering requirements, testing, providing support and more.

You probably won’t need to be in a specific business area to help out with a project as project managers are often seeking people from across the business to provide insight, information and testing.

Run a small project

You don’t need to be in project management to run a project. In many businesses,

small projects are run across the organization. Talk to your supervisor about pieces of defined, time-bound work that need doing in your business area. If you can identify something that could be a good candidate for a project, volunteer to run it.

Become an intern or get a secondment or job-swap into project management

If your business offers intern positions, job-swaps or secondments, see if you can get work directly in a project management area. Because it is such a useful skill-set to have, your manager might be interested in seconding you into project management for a few months so that you can learn and bring skills back into your regular business area.

Get project management training

There are thousands of courses that can teach you about general project management or that focus on specific techniques and frameworks. Whether you self-study, complete courses online, attend a training course or get training in some other way, these courses can be extremely helpful. You might also want to see if your business or organization will fund your training.

Get a mentor

A mentor is someone with skills and experience that can provide you with insight, support and guidance. Your organization might offer a formal mentoring program or you might speak to someone to see if they would be an informal mentor to you.

Mentoring is useful to both you and the person providing the mentoring to you, as they get to share their skills and experience.

Transfer to an area related to project management

You don’t need to transfer into project management directly as there may be other areas of your organization that could provide you with some useful skills. That might be business analysis, support, development, the program office or somewhere else. Look for opportunities that could act as an interim role.

In closing

Ultimately, demonstrating that you are interested in project management and have the potential to be a skilled project manager is the best thing that you can do to enhance your chances. Managers and supervisors are often looking for self-starting employees that can demonstrate a positive approach, aptitude and willingness to learn.

Talk to your supervisor in your next career discussion about running projects, training, secondment and other opportunities to move into this very rewarding career.

Article provided by Constant Content.

November 2014

equal opportunity employment journal

Page 11

3 Steps To Jump Start Your Career Search In The Next 30 Days

A

re you one of the 54 percent?

Did you realize that more than half of the people in any organization at any one time are either actively looking for another job or would seriously considering leaving if the right opportunity presented itself?

Perhaps you didn’t realize that your competition for finding that next great role would be so great?

If the time has come for you to explore new career opportunities, here are four actions you can take in the next thirty days to jump start your job search.

1. R esearch the current job market

by Krishna De

current knowledge and capabilities. This might be through reading current books, articles and attending seminars or conferences.

Capture your professional development plan onto a one page document where you can track the investment you make in your development and also how you put the new skills and knowledge into action.

3. Update your resume or CV

If you have not looked at your CV or resume in the last six months, I can guarantee that it is out of date. Make sure that you take the time to review and update it.

This is not a job to be rushed but is worth every minute that you spend on it. Consider it your personal marketing brochure.

Most times in a job search, your CV or resume will be the only thing that is evaluated or considered before a decision is made by a corporate recruiter to meet you or not. You need to ensure that it stands out from the crowd and your personal brand statement demonstrates your unique point of difference.

As a rough estimate, drafting, reviewing and finalizing a professional CV or resume will take on average 8 hours of your time.

You might consider this excessive, but isn’t it worth investing the equivalent of just one day to ensure that your years of experience and expertise are represented in the most effective way possible?

If it has been some time since you were looking for a role either inside your business or in the external job market, it is important to get re-acquainted with the market as it currently stands.

If you are looking for a move within your business, you can do this by talking to key people in the department or function you are interested in moving to or with your line manger or business mentor. This has the added benefit that they will also get to know you are interested in a career move so making a great impression with them as you undertake research about your future career is imperative.

If you are looking for a move outside your business, you can research the market through reading specific trade publications, YOUR PERSONAL BRAND through on-line research, talking to people ACTION PLAN in your chosen field or through discussions If you are looking for your next career with recruiters. move make sure that you implement these 2. Create and implement your three steps before you commence an active professional development job search.

Before you explore the external market, plan When was the last time that you invested don’t forget to share your career aspirations in learning about your area of expertise that with your current line manager. Remember you want to build your career in other than if you do not tell them what you want to through on-the-job learning? Do not get me achieve in your career and how you can at wrong, learning skills in your current role the same time help them grow the business and then applying them is not to be under- you are working on now, the chances are that they will never get to learn this. The valued.

However if you really want to position grass is not always greener in another busiyourself as an expert in your field, it is ness, and the opportunity to expand your important to continuously build on your career could be just a conversation away.

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your location.

If you do decide that the time has come to move on to a new role outside of your current organization, taking the time to undertake the three steps mentioned in this article will ensure that you are in a strong position to jump start your job search through on-line job boards, recruitment agencies and executive recruiters. © Krishna De, 2007. All rights reserved. This article is extracted from Krishna’s publication “The New Rules of Career Management”.

A recognized strength of The Underwriters Group is its superior claims administration services for both employee benefits and workers’ compensation.

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Page 12

equal opportunity employment journal

November 2014

Perfect Resume Length: Guidelines for Every Job Seeker

Y

by Ashley Salter

ou may have heard this traditional piece of job-hunting advice: Your resume should only be one page long.

While that is typically good advice for a recent college graduate who was a traditional age college student, it’s not good advice for everyone. In fact, there is no onesize-fits-all rule for resume length. Some applicants should limit their resumes to a single page, and other job seekers will need to craft longer resumes if they hope to be called in for interviews.

The resume advice below is tailored to how many years of work experience you have and to the field in which you’re seeking employment.

Under 5 Years of Experience

If you have less than five years of experience working in your chosen field, you should be able to craft an effective one-page resume. For example, if you’ve been mowing lawns or working a retail job during college and now you’re applying for entry-level engineering positions, you shouldn’t need more than a page. The same is true if you’ve held only one or two jobs so far in your field.

To keep your resume short, be brief when listing past work experience that is not directly relevant to the job for which you are applying. For example, employers do not need to know all the details of your retail experience. You might be able to record each job on a single line. For example, you could write: Acme Office Supply - Part-time Sales Associate - 2 years Self-employed - Lawn-mowing and landscaping - 2 years Notice that these entries do not list job duties. If the job title is straightforward (cashier, sales associate, server, etc.) and not directly related to the job you’re seeking, you don’t need to elaborate further.

If you want to highlight awards, promotions, or accomplishments at the job, do list those in one or two succinct bullet points below the job summary. For example, you could write: Acme Office Supply - Part-time Sales Associate - 2 years • Named outstanding part-time employee from Region 5 in 2012 If needed, you can condense similar jobs into a single line by writing something like this: Sales and cashiering experience, part time, 4 years

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For work experience that was in your chosen field, include longer entries with multiple bullet points. List your job duties, achievements, and accomplishments. Be precise, but avoid being wordy or unnecessarily detailed. See next section for an example.

5 to 10+ Years of Experience

At this point in your career, you will likely need a second page. Include detailed information about each job you have held in your field. Include job titles, employers, locations, and employment dates. Use multiple bullet points to describe your job duties, achievements, and accomplishments. For example, you could write something like this: Systems Engineer, August 2010 to May 2013 Smith & Jones, Inc., Augusta, GA • Maintained and improved 20 Linux servers • Provided technical support to more than 150 end-users in 6 departments • Implemented software changes that saved company $60,000 over 3 years Begin each bullet point with a verb that indicates specific action such as maintained, provided, coordinated, wrote, implemented, administered, supervised, and planned. If you still hold the job, use present tense verbs instead: coordinate, write, administer, plan, etc.

Never leave a significant amount of blank space on the last page of your resume. If you’ve included all of your work history, education, and other resume sections and find yourself with blank space, you have two options: redesign the resume to maximize use of the second page, or edit the resume back down to a single page.

If you redesign, try different common fonts (Times New Roman, Arial, Tahoma, Georgia) in sizes between 11 and 13. Adjust margins slightly, but stay between 0.75 inches and 1.25 inches. Consider adding details and bullet points to some of your jobs.

Consider how much information you have included on each line and whether there is a different logical point to break that information across lines.

November 2014

equal opportunity employment journal

Page 13

Executives, Academics, Nurses, and Technical Professionals

www.eoejournal.com

Certain professions require more detailed resumes. Executive-level applicants may need more detailed resumes to illustrate the variety of experiences they bring to the job. Sometimes individuals with more than 10 years experience in their fields will need more than two pages to fully represent their past work and accomplishments. In addition, professionals in some fields will need to be more detailed.

Programmers, systems administrators, systems engineers, and other high-tech workers may need to list quite a few technical skills, knowledge areas, or certifications. Nurses and scientists are two more groups that often have to represent extensive and specific knowledge through a longer than average resume. In you work in these professions, also keep in mind that prospective employers may be using a computer program to search your electronic application materials for required keywords associated with the position. Your application can be automatically rejected by a computerized review if you do not include all of the skills and keywords the employer is looking for.

For highly experiences professionals in technical, scientific, or executive positions, it’s not unusual to see a three- or four-page resume. However, Sometimes individuals with more than 10 years if you are working in a field that accepts longer, more detailed resumes, experience in their field will need more than you should still strive to keep the document as succinct as possible while conveying precise information about yourself. Avoid wordiness, leave out two pages to fully represent their past work and anything that could be considered unnecessary filler, and keep your design accomplishments. easy-to-read.

Teachers—particularly college and university instructors—typically Be consistent. For example, list all degrees or all jobs in exactly the have the longest resumes, which they call C.V.s, or curriculum vitae. In same way. Space consistently. Use font types and sizes and elements such academia, especially when an individual is applying for tenure, the C.V. can be as long as necessary. Sometimes these documents are longer than as bold font consistently.

Avoid half-blank pages, but do not make radical design changes—such 10 pages because they are expected to relate every experience and accomplishment of the instructor’s career. Only in academics should a resume or as extremely large font—to avoid these.

Also, thoroughly edit your resume to eliminate all spelling and grama C.V. be so lengthy. mar errors. Enlist the help of a professional editor if you’re not confident Advice for Everyone in your own proofreading skills.

Regardless of your field or experience level, a few practices can help you land as interview or secure a promotion.

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Page 14

equal opportunity employment journal

November 2014

6 Reasons Why You Should Stop Worrying About Being Liked by Your Coworkers

by Rohit Raut

D

ue to the sheer number of social network platforms available today, showing your appreciation for something is extremely easy. With one click, you can ‘like’, ‘favorite’ or ‘+1’ any opinion. But in the real world, where appreciation can’t be tangibly measured by the number of ‘likes’, is looking for approval the best way to go?

The evidence suggests that if you’re liked by your colleagues, you will have better opportunities and faster career growth. On the flip side, there’s a lot of evidence that worrying about what other people think is a tremendous source of stress and can work against you. If you’re trying to gain everyone’s approval, you can’t have honest interactions with them. Let us look at a few reasons why making constant efforts to be liked is a waste of your time.

1. It could have the exact opposite effect.

You should have some awareness about how your actions are perceived, but the need for approval doesn’t need to become an obsession. People who spend too much time thinking about others’ opinions of them often find themselves being excluded from social activities. If you’re wondering why this happens, to put it simply -- people who constantly seek approval are creepy.

If you are trying to censor and tone down your opinions because you want to keep everyone in the group happy, the energy you exude is fake and makes people uncomfortable. You should worry more about living up to your own standards than trying

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We seek genuine individuals for our Loews Hotel jobs who are able to engage and delight our guests by providing Four Diamond AND MORE service.

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to impress anyone else. Turn your focus inwards and work on your own unique strengths and characteristics. Engaging with people from a place of security and authenticity will make your interactions at work more rewarding.

2. You can’t be trusted.

If you behave differently in the company of different people because you want them to like you, you will have trouble building trustworthy relationships. When people know that you constantly change your opinions, it will be tough for them to have faith in you.

When you are looking for a promotion, your superiors are looking for people that will be able to make tough decisions. By their very nature, most of these decisions will make a few people unhappy. If your boss thinks you don’t have the ability to stick to your guns, you won’t be considered for the promotion.

3. Y ou might find yourself lying or exaggerating too often.

When you are looking to impress people all the time, you will eventually corner yourself into a situation where you have to make up things. If you interact with a lot of successful people, you might feel the need to brag about your professional achievements if you want to fit in with them. If you’ve ever met someone who was clearly boasting, you might have seen how transparent their insecurities are. Don’t turn into one of these people.

All of us, even the most successful ones, have some insecurities and things we need to work upon. Being honest about your own shortcomings is a sign of strength, and will earn you much more respect than brag-

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November 2014

equal opportunity employment journal

ging will. Your coworkers and bosses are imperfect people too.

4. It’s simply too much work.

When you focus your energies into making other people like you, you end up being physically and emotionally drained. Keeping everyone happy is a full time job. You won’t have any energy left to concentrate on the things that will actually make your life better. Your work and relationships will suffer tremendously as a result.

In today’s world, social media websites have turned into a huge surrogate for real-life approval. A lot of people who feel unappreciated in real life turn to Facebook or Twitter to gain some virtual appreciation, and are left feeling even more dissatisfied as a result. A ‘like’ or a ‘retweet’ can never compensate for interactions in the real world.

If you find yourself constantly overwhelmed by the need to keep other people happy, you need to start making mental notes about the situations that trigger this kind of behavior. Before you step into a meeting or a group discussion, ask yourself what your objective views about the topic in question are.

After you’ve done this, analyze the pros and cons of muting your views just to agree with everyone else.

More often than not, you will see that voicing your honest, unbiased opinion is better for you and the people in your group.

Page 15

ers and team members, occasionally you need to disagree with them.

When you’re in a managerial position, your job will require you to deny a lot of requests and proposals. The need to be liked is a serious hindrance to your life at the workplace. Your coworkers are adults, and they can deal with being rejected occasionally. Don’t work yourself into a sweat by worrying about it.

6. You become a boring person.

When your entire worldview is built around the idea of not ruffling any feathers, it strips you of all your charm. Think of your favorite personalities or success stories - Steve Jobs, Bill Gates, and Richard Branson. All of them have strong beliefs, opinions and personality traits. Your quirks are part of what makes you special. If your social circle consisted of people who had identical opinions and bland personalities, how much fun do you think you would have spending time with them?

When your bosses are looking for candidates to promote, you should stand out as a distinct and recognizable personality. Even if you occasionally rub one of your colleagues the wrong way, staying true to yourself is better for your career.

In summation, your success in life isn’t dependent on gaining the approval of every person you meet.

As a matter of fact, if everyone in your circle agrees with you, you might be doing something wrong.

5. It’s almost impossible Don’t spend too much time worrying about what for you to say no.

If you’re constantly looking for approval, you your colleagues think about you. Your path is your might find it difficult to say no to anyone. In many own, and you don’t need to deviate from it just of professional situations, agreeing to do something because you need to please someone else. against your will might hurt your career. While it is Article provided by Constant Content. certainly necessary to be cordial to your cowork-

Don’t spend too much time worrying about what your colleagues think about you.

Your path is your own, and you don’t need to deviate from it just because you need to please someone else.

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equal opportunity employment journal

November 2014

Get Smart: Increase Your Emotional Intelligence

D

by Elaine S. Scott, PhD, RN

To practice successfully, we need rational intelliid you ever wonder gence for the science of nursing and emotional why some nurses come to work happy intelligence for the art of nursing. Say you find a and optimistic despite patient nauseated and uncomfortable. Your rational intelligence analyzes vital signs, sorts through symppersistent problems, such toms, and determines a plan of action, but your emoas staffing shortages and tional intelligence feels empathy, stimulating you not difficult patients? The only to give an antiemetic but also to wash the patient’s usual explanation is per- face, talk quietly to him, and help him find a more comsonality: Some people are fortable position. simply positive and optimis- Understanding Our Emotions Emotions are organized responses to internal and extertic; others are negative and nal events stimulated by a positive or negative associapessimistic. tion. As we go through life, we take in information and But there’s a better expla- create a story that helps us understand our experiences. nation: emotional intelli- These stories guide and influence our interpretations of gence — a person’s ability subsequent events. If you learned during childhood that to manage her emotions and dogs will bite you, you may have a negative emotion the emotions of those she about dogs in your future.

Emotions trigger changes in our bodies, minds, motiencounters. vational levels, and perceptions of situations. If a series

Emotions at Work

For years, many of us thought we needed to leave our emotions at home and face our jobs, using only our rational minds. But humans are emotional by nature, and nursing is emotional work.

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of events upsets you, you may experience sweaty palms, a sinking feeling in your stomach, fear that paralyzes your voice, and a sense of submission to the situation.

Or you may feel a surge of adrenaline that leads to an irate response: yelling, becoming red-faced, and getting aggressive with others. The reaction you exhibit is based on how you’ve learned to interpret and react to your environment.

The good news is we aren’t bound by the past. We can learn to change our emotional responses by becoming Long Beach Transit is one of the largest municipal public transit systems in Los Angeles County, and we are ranked in the top ten best transportation organizations in the country for our size. Our mission is to provide public transportation services that enhance and improve the quality of life for the people in our community.

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AT GRANITE OUR PEOPLE ARE THE KEY TO OUR SUCCESS We promote a culture that represents many people with different backgrounds, ideas, and perspectives while remaining deeply committed to our Core Values.

We invite you to learn more about our workplace and our winning team.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Amphenol Aerospace Operations, a division of Amphenol Corporation, is one of the largest manufacturers of interconnect products in the world for the Military & Aerospace markets.

Are you looking for a career developing advanced technology?

Interested in being at the forefront of new product development and a part of Amphenol’s future?

We are always looking for exceptional engineering talent and invite you to check out our employment opportunities at Amphenol. For more information visit us at: www.amphenol-sidneyny.jobs Amphenol Aerospace Operations 40-60 Delaware Ave. • Sidney, NY 13838 It is the policy of Amphenol Aerospace, to give equal opportunity to all qualified persons without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, disability, age, marital status, veteran status, or any other classification protected by federal, state, and local laws and ordinances.

“An Equal Opportunity Employer” Minority/Female/Disabled/Veteran

November 2014 more emotionally intelligent. And developing emotional intelligence can help create collaborative work environments, increase job satisfaction, reduce burnout, and improve self-care and patient care.

Understanding Emotional Intelligence

equal opportunity employment journal the end of the day, log the feelings you’ve had, the situations and people that triggered the feelings, and your responses. (See What blocks emotional intelligence?)

As you become more emotionally intelligent, you can learn to recognize circumstances and people that stimulate negative reactions so you can prepare for them. By labeling your feelings instead of events and people, you claim the ability to change your emotional reactions. When you’re feeling chaotic, overworked, or undervalued, ask yourself, “What can I do to make this situation better?” Maybe your expectations are too high or your beliefs about how your work life should be are outdated. By examining your feelings, you can learn to rethink your situation, turn your emotions around, and make yourself feel better. The by-products of this self-awareness will be less hostility and more flexibility and adaptability, two essential skills for all nurses.

Discover what motivates you and find a way to get it. Do you need respect, encouragement, mentoring, or feedback to stay motivated? Are you getting what you need on the unit where you work? Or do you need to look at other possibilities and perhaps take on a different role in nursing to obtain what you want?

When you begin understanding your own emotions, you’ll be able to identify and empathize with the feelings of others. Recognizing your own anger, frustration, and fear will help you see these emotions in others. And remember, just as you need to validate your perceptions about your own reality, you need to confirm the feelings and reactions of others. Ask them, “How do you feel?” Then, listen without judging. By decreasing how much we advise, criticize, or lecture others we increase our ability to work together. We also support and nurture each other rather than denigrate and disregard the needs and feelings that are essential parts of the emotional labor of nursing.

Emotional intelligence has four components: self-awareness self-management social awareness social skill Self-awareness is the ability to recognize and understand your moods, your changing emotional reactions, and your motivations as well as the ability to know how these elements of your behavior affect other people. Self-management is the ability to control or change your mood and the power to suspend judgment and think before you respond to an emotion triggered by an interaction with others. Recognizing what you’re feeling, why you’re feeling it, and what you’re going to do about it takes considerable perception and discipline.

But without self-awareness and self-management, you’ll be a hostage to your emotions. You’ll imagine the worst, feel overwhelmed by change and challenges, and exhibit toxic emotions that sap the energy of your peers.

Social awareness and social skill require observation and understanding of others. Social awareness requires empathy and recognition of other people’s feelings. It also requires an awareness of workplace culture and the needs of those around you. Social skills are abilities that allow you to manage relationships and build partnerships that are positive and healthy. Social skills promote collaborating and valuing the worth of everyone involved in an experience. Nurses with inadequate social awareness and skill often feel they’re working alone and that everyone is against them. They’re defensive, prefer individual assignments to teamwork, and lack the ability to work well with peers and Be Happy, Be Motivated Some nursing work environments other healthcare providers. are simply toxic. To survive and Developing Emotional thrive, you must walk away from Intelligence Learning to recognize and be those situations. But many times, responsible for your emotions is our own perceptions and responses the first step in becoming more to the environment make work intolemotionally intelligent. Instead of erable and exhausting. Developing reacting immediately and emotion- emotional intelligence can give us ally, stop and reflect on what you’re the courage to understand and act feeling. Taking the time to identify on our own feelings, to find out feelings leads to an understanding what others in our workplace need, of what causes them and how to and to discard the idea that the better manage them. Try keeping power to be happy and motivated an emotional reflection journal. At lies outside of ourselves.

Page 17

Social awareness and social skill require observation and understanding of others. Social awareness requires empathy and recognition of other people’s feelings.

Selected references Goleman D. Emotional Intelligence. New York, NY: Bantam; 1995.

McQueen A. Emotional intelligence in nursing work. J Adv Nurs. 2003;47(1):101-108.

Vitello-Cicciu JM. Innovative leadership through emotional intelligence. Nurs Manage.

2003;34(10):29-32.

Elaine S. Scott is an assistant professor at East Carolina University in Greenville, N.C. She is the director of the Nursing Leadership Concentration in the MSN Program and the director of the East Carolina Center for Nursing Leadership.

Federal-Mogul Motorparts sells and distributes a broad portfolio of products through more than 20 of the world’s most recognized brands in the global vehicle aftermarket, while also serving original equipment vehicle manufacturers with products including braking, chassis, wipers and other vehicle components.

Federal-Mogul fosters a growth-oriented, professional environment to promote personal success and career satisfaction. In accordance with our core values, we recognize the importance of diversity in our company and seek to cultivate a winning team of quality individuals who act with integrity and respect, and strive to be the best in all they do.

Challenging opportunities are available for students, graduates and experienced professionals who have the ambition to learn, develop and implement new ideas. We work hard to attract and build a team with the right combination of talent and diversity, together with a strong work ethic, to maintain and extend our market leadership.

To view and apply online for current open positions, please visit us at:

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Federal-Mogul is also committed to providing equal employment opportunities for all applicants for employment based on individual qualifications, without regard to race, color, religion, sex, age, national origin, sexual orientation, disability, veteran status, marital status or any other similarly protected status. It is our policy to comply with all applicable laws governing employment practices.

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equal opportunity employment journal

November 2014

5 Actions To Shift Your Career into Fifth Gear

H

by Krishna De

ave you noticed that colleagues and friends seem to be enjoying greater career success than you recently?

Are you wondering how you can get your career back on track?

Don’t worry, help is at hand. Here are five actions you can take to get your career back into fifth gear:

1. Get focused

If you are not sure what you want to achieve in your career your first task is to focus on your vision of success. If you know what you want to achieve in the next 5 years in your career then it will be easier to plan the actions you need to take to achieve your career goals.

Do not create a goal that you think will be acceptable to your family and friends. This is your life, your career. Create a vision of success that will inspire you to stay the course of action.

If you know what you want to achieve in the next 5 years in your career then it will be easier to plan the actions you need to take to achieve your career goals.

313 Crescent Street • Valdese, NC 28690

Saft

The Worldwide Leader in Advanced Technology Batteries

For more information please visit our website at: www.saftbatteries.com We stand in support of equality for and advancement of all people based on their qualifications and actions alone without regard to color, gender, age, religion, national origin or disability.

Baldwin Filters provides many opportunities for you to further your career. We offer a variety of established career paths in engineering, accounting, marketing, sales, business analysis, human resources, information technology and production.

2. Turn your vision into a plan

It is great to have a vision. But how do you ensure that you vision does not just remain a dream?

The key is to ensure that you translate your vision into a career goal that you document, review and refine over time. You plan should also include actions to take to further develop your strengths and develop core capabilities that you will be required to demonstrate in the roles you seek to undertake in the future.

If you do not have specific goals that you want to achieve to support your career success in the next 12 months, take time out to draft your career goals today.

3. Acknowledge your strengths

Are you clear about your core strengths – the areas that come so naturally to you that you do not have to work at them - and the things that you are passionate about, so that when you are engaged in these areas time just flies?

Review your career history and consider those times when you not only had just the best time in the work you were doing but you were also highly successful. Were these times when you were playing to your strengths? What were the other things that contributed to your success at that time?

As you complete this review, if your CV or resume is not up to date, now would be a great time to review and up date it.

Consider how you could change your role and responsibilities in your current job to inject more of your strengths and the factors that supported your previous success.

4. Express your personal brand

One of the reasons that your career may be in neutral or has stalled is that you have not taken the time to define and fully express your personal brand – in other words, how you are differentiated from your competition.

To view a complete listing of open positions at Baldwin Filter, visit online at:

www.baldwinfilter.com

4400 East Highway 30 • Kearney, NE 68847 Baldwin Filters is an EO Employer, M/F/V/D

555 Broiler Blvd.

Baldwin, GA 30511 Fax Resumes to: 706•776•6993

Fieldale Farms is a family business, still owned by its founders, but has grown to become one of the largest independent poultry producers in the world.

Learn more about us online at: www.fieldale.com Equal Opportunity Employer

We are a leading global food and beverage company with brands that are respected household names throughout the world.

Out performing ourselves is a rush. That’s why we perform with purpose.

Together, we blaze new trails, succeed, celebrate and then do something even bigger.

We never settle for second best. At PepsiCo we’re not just committed to performing well as individuals, but as a team, to strengthen the company as a whole.

Apply online: www.pepsicojobs.com PepsiCo is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.

November 2014

equal opportunity employment journal

There may be many other people seeking the same career path as you, but by developing and nurturing your personal brand you will be sure to stand out from the crowd.

Marten Transport, Ltd., with headquarters in Mondovi, Wisconsin, strives to be the premium supplier of time and temperature-sensitive transportation services to customers nationwide with more than 65 years experience in transportation. Marten serves customers with more demanding delivery deadlines, as well as those who ship products requiring modern temperature controlled trailers to protect goods.

5. Get known now

So often it is easy for us to be busy in the day to day activities of our role that we spend little time connecting with others both inside and outside the organization.

Now is the time to get visible and nurture your network– the biggest mistake you could make is not beginning to nurture your network until you are looking for your next role.

Create your career networking plan so that you build your personal profile and reputation inside your business, in the local community and in your industry.

At Marten Transport, Ltd. we believe our people are an important asset. We go to great lengths to enable individuals to gain the skills they need to develop to their fullest potential. Learn more about our open positions at: www.marten.com We are an equal opportunity employer.

129 MARTEN STREET • MONDOVI, WI 54755

2005 Technology Way • San Marcos, TX 78666 United Technologies Corporation is An Equal Opportunity/ Affirmative Action Employer

YOUR PERSONAL BRAND ACTION PLAN

Take just 90 minutes this in the next week to give your career a health check using the tips in this article.

If you are on track for the success you are looking for – fantastic!

If your career is in neutral or has stalled, what actions can you take so that you can look forward to a bright and successful career – one in which you are proud of and with accountabilities that enable you to play to your strengths and realize your full potential?

Many of us spend more time planning our vacation than our career success. The new rules of career management require that we take steps each day towards our career success.

What have you done today to ensure that you are going to enjoy greater career success in years to come?

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UTC Aerospace Systems is one of the world’s largest suppliers of technologically advanced aerospace and defense products. We design, manufacture and service systems and components and provide integrated solutions for commercial, regional, business and military aircraft, helicopters and other platforms.

To learn more about us and for current employment opportunities, please visit us online:

www.utcaerospacesystems.com

Many of us spend more time planning our vacation than our career success.

The new rules of career management require that we take steps each day towards our career success.

©Krishna De, Oneocean Ltd 2007. All rights reserved. Reprinted from ‘Biz Growth Express’, a Oneocean Ltd publication for leaders in professional services practices, featuring inspiration, strategies and tips to build your corporate, employer and personal brand and enjoy greater success with less stress. Subscribe today at http://www. bizgrowthlive.com and access free branding and business development teleseminars with experts from across the globe on how to build your brand and expand your professional and personal success.

The Agricultural Division of Bridgestone Americas Tire Operations, L.L.C. is located in Des Moines, Iowa, stands on almost 120 acres and has 1500 employees. Our company offers a competitive benefits package and many development opportunities for our teammates, including an on-site college program, leadership training and technical training.

We’re on the move – literally!

CRST International, Inc. is one of the nation’s leading transportation and logistics companies.

Headquartered in Cedar Rapids, Iowa, we have offices throughout the United States, employing more than 1,700 1,000 office employees and 6,000 4,200 company drivers and working with more than 3,000 independent contractors. If you are interested in making a valuable contribution to a dynamic company with plans for a bright future, apply now.

Learn more about us and our employment opportunities at www.crst.com We support equality for and advancement of all people based on their qualifications to perform the job and actions alone without regard to race, gender, age, religion, genetic information, national origin, disability or any other protected category.

To view current openings or to apply online visit www.firestoneag.com or fax your resume to 515-235-4079.

Bridgestone Americas Tire Operations, L.L.C. Agricultural Division 4600 N.W. 2nd Avenue | Des Moines, IA 50313 | EOE

A leader in the office furniture industry. Nationwide career opportunities.

See our career opportunities at www.hnicareers.com and listed with state workforce training and development centers.

As Affirmative Action/Equal Opportunity Employers, the operating companies of HNI Corporation support the advancement of all people based on their qualifications and experience without regard to race, color, creed,religion, gender, age, national origin, marital status,veteran status, citizenship status, disability, sexual orientation, genetic information or any other status protected by law.

Your Career is Our Business!

Johnston Community College provides accessible, high-quality educational and community enrichment opportunities for the successful development of learners.

245 College Road • Smithfield, NC 27577 For more information visit our website at:

www.johnstoncc.edu

Johnston Community College is an Affirmative Action / Equal Opportunity Employer

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equal opportunity employment journal

November 2014

5 Tips for Living a Happier Life M

by Heather Hughes

attitude on a daily basis. Remember that just because you’re feeling down doesn’t mean you should let it keep you down!

any people struggle with feelings of depression and anxiety. The stress of work and family life can really start to take a toll if you aren’t careful. However, some individuals are able to overcome that stress and be happy in spite of any adversity they might be facing. You can do the same if you follow a few basic rules of happiness. Here are five simple tips for living a happier life:

4. Take it one day at a time.

Many people sink into depression because they spend too much time looking at the big picture. Don’t let yourself get bogged down by thinking of your difficulties as one massive mountain you’ll never be able to climb. Instead, think of life as a puzzle you put into place piece by piece.

Every day may bring new challenges, but you can conquer those challenges one step at a time. Concentrate on making today the best it can be and continue to use that approach when you wake up each morning.

1. Be grateful.

Some people look at the glass as half full. Others look at it as half empty. If you want to be truly happy, you may want to think about things a little differently. Instead of worrying about how much is in your glass, just be grateful that you have one! No matter how bad your situation may be, there’s probably someone out there who’s dealing with something even worse. You can most likely find at least a couple things to be grateful for.

Whether it’s your significant other, your children or just a warm meal at the end of the day, appreciating all the good in your life can go a long way toward improving your overall outlook.

5. Lose the worry.

We’ve all heard people say “Don’t worry; be happy.” Sometimes that’s easier said than done. From bills and health problems to deadlines and report Staying even-keeled is crucial to maintaining a cards, there’s no shortage of potential worries in our lives. However, more constant level of happiness. you should ask yourself one important tion you applied for without firmly expecting question: is all that worry really doing it. Using this strategy is really a win-win. If you any good? The answer is probably no. you get promoted, then it’s a pleasant surprise. Instead of going through life full of fear and 2. Be cautiously optimistic.

Optimism can be great. After all, it’s always If you don’t, then you won’t be too devastated. apprehension, attempt to solve any problem as better to move forward in life with a sense of Staying even-keeled is crucial to maintaining a best you can and then let it go. Agonizing over your troubles will just make you feel worse in hope. However, being overly optimistic can set more constant level of happiness. the long run. Dropping the worry can help you you up for failure in terms of being happy. It’s 3. Don’t let your mood dictate feel a sense of release as well as satisfaction. better to realize that everything won’t always whether or not you’re happy.

You may not be able to control your circumgo your way and accept that fact. For example, Everyone goes through rough patches in life. stances, but you can control your emotions. you can be hopeful about getting the promoSome days you may feel irritable or There may not be a surefire formula for happijust downright “blah.” The best way ness, but there are a few tricks you can use to lift to combat those feelings may be to your spirits as you deal with everyday pressure fake it a little bit. That doesn’t mean and drama. Put these simple tips into practice you have to be phony or kid yourself. to chase those blues away and ultimately live a It just means that wearing a smile and happier life. Happiness is a choice that everygiving out a kind word or two can go one can (and should) make! a long way toward improving your mood. Before you know it, you might Article provided by Constant Content. trick your mind into adopting a positive

Career

Coborn’s, Inc. is an employee-owned retailer with 48 grocery stores and 125 total retail locations across the Midwest with new stores on the way. Our grocery stores are Coborn’s, Cash Wise Foods, Save-A-Lot, and we also own CobornsDelivers, an online grocery ordering and home delivery service; and stand-alone convenience, liquor, video and pharmacy locations. To support our 125 retail locations, we operate our own central bakery, dry cleaning facility and grocery distribution center.

At Coborn’s, Inc., we employ 7,400+ fantastic employees, fulfilling the legacy that five generations of Coborn family leadership have built.

In 2010, Coborn’s, Inc. was recognized as ‘Family Business of the Year for Community Service and Philanthropy’ by Minnesota Business magazine.In 2011, Coborn’s, Inc. was recognized as ‘Independent Retailer of the Year’by Grocery Headquarters magazine.

331 Graham Road • Imlay City, MI 48444 Direct calls to: (800) 776-4943 For more information please visit our website at:

www.championbus.com

Coborn’s, Inc is looking for motivated and energetic individuals to join our team in a variety of positions we’re currently hiring for.

Visit us online today to apply.

www.cobornsinc.com • Equal Opportunity • Affirmative Action Employer

We stand in support of equality for and advancement of all people based on their qualifications and actions alone without regard to color, gender, age, religion, national origin or disability.

www. eoejournal .com

Opportunities

November 2014

equal opportunity employment journal

The Importance of Job Training for Aging Employees T

by Emma Sledge

have traditionally received he 2009 Census less than half of the numBureau Report preber of hours of employerdicted that the global provided training that their population of people over counterparts aged 25 to 34 the age of 65 will nearly have enjoyed. triple by 2050, far outpacThis is a problem which, ing all other age groups. if not corrected, will have This “graying” of the popfar-reaching consequences ulation has many far-reachin the corporate world. ing effects, including how The problem will only be we will train and retain further compounded by talent in the workforce in the increase in the 55 and the years to come. In a up age group in the work2012 study, published by force expected to follow the Journal of Aging & as a result of the aging Social Policy, economics population overall. The professors from Widener percentage of workers in University sought to betthe United States over the ter understand the connecage of 55 is expected to tion between providing job increase by up to 24% by training to older workers 2018. As the mean age and their overall job satcontinues to rise, so too isfaction. The results were will the percentage of clear: far and away from Not providing adequate training “older” workers in the US. all other variables, overopportunities for older workers Along with the workplace all job satisfaction among older workers was most will leave employers in the lurch. technology boom have come amazing medical influenced by the training advancements, allowing people the freedom and opportunities afforded to them.

The study focused on a group of workers born quality of life to continue working much later prior to 1964, measuring their perceived job than ever before. If employers drag their feet on satisfaction and how it related to the quality and providing integral education to older workers, quantity of training provided. The results were they will find themselves at a great disadvantage conclusive. As anyone who has spent a sig- in the future, and are in fact already doing themnificant amount of time in the workforce could selves a great disservice.

Why are employers not providing older worklikely attest to, the more training opportunities afforded to the workers - and the higher the per- ers with the same training as newer hires? It ceived quality of the training - the higher overall comes down to an outdated reluctance on their job satisfaction those workers were likely to part. The study lists two of these concerns experience. It comes as no surprise that this is regarding training the 55 and up group on the employer’s part: the belief that older individuals especially true for the older demographic.

The last few decades have seen greater techno- will be less capable of learning the new material logical advances in a more concentrated period of and the feeling that older workers will be retirtime than any before it. A great majority of these ing quickly, not working long enough to justify new advancements have come to be employed the cost and time invested into their training. in the workplace to improve efficiency and pro- The first belief - that older employees are simply duction. It can be difficult to keep up with the not capable of learning the new material (parfast rate of advancement in technology, even in ticularly as it relates to technology) - is simply a specialized field. New employees entering the false. While the 55 and up group may learn the workforce receive recent and relevant training material more slowly than their younger peers, which is integrated with the newer technology, studies have found no difference in their ability but older workers were trained prior to many to do so overall.

The second belief is antiquated. As previof these advancements. It is for this reason that older workers have the most to gain from on- ously stated, workers are now working longer the-job training. Many of the aging workforce than ever, and the percentage of older workers have spent decades learning their industries in the workforce is drastically increasing. Not and trades, but yet they also may have been providing adequate training opportunities for left behind by their employers when it comes older workers will leave employers in the lurch. to receiving important continuing education. What’s more is that studies have actually found The study noted that workers age 55 and over that older workers are dramatically more loyal

Page 21

careers.slb.com

85 years of

innovation

Who are we?

We are the world’s largest oilfield services company1.

Working globally—often in remote and challenging locations—we invent, design, engineer, and apply technology to help our customers find and produce oil and gas safely.

Who are we looking for?

We need more than 5,000 graduates to begin dynamic careers in the following domains: n

Engineering, Research and Operations

n

Geoscience and Petrotechnical

n

Commercial and Business

What will you be?

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equal opportunity employment journal

to employers. The Bureau of Labor Statistics found that the Baby Boomer generation held an average of 11 jobs between the ages of 18 and 44, where young adults in the workforce now change jobs roughly every two years. By providing training for younger workers, employers are essentially training their employees for their next jobs. If they were to extend the same opportunities to older workers, they would maximize the results of the training within the organization by targeting the employees most likely to remain there.

It may take some proactive thinking and effort to track down the right opportunities to learn, but the facts have shown clearly that the investment will pay off in overall job satisfaction.

The first step to continuing your career training should be to look for the low-hanging fruit. Find out if your company offers any voluntary training for employers and make the effort to attend.

If there aren’t any opportunities to pursue relevant job training, it may require some extra leg work to create the opportunities yourself.

Broach the subject with your employer to find out more about their ideas and feelings toward providing job training. By showing an interest in receiving training, you are showing the sincerity of your commitment to continuing your

education and willingness to put extra effort into being a better employee. It is important for older workers to advocate for themselves to their employers to ensure equal treatment and visibility. Simply asking for what you want is a great first step, but even if your employer still has reservations about providing training through the company there are still other ways to seek out important training.

One way to stay up-to-date in your education is by seeking certification. There are thousands of industry organizations that offer certificate programs. These certificates usually cost money, and some can be quite pricey, but they will also add to your value as an employee and can give you a competitive edge in the job market. If you’re learning on a budget, many organizations offer free online training sessions and webinars, which can be useful in the quest to stay up on current events in the workplace.

These organizations often host conferences and events for specific industries, which can be great learning experiences and networking opportunities. Many community centers and colleges offer adult and continuing education courses that you may find useful within your field, including computer and technology

November 2014

courses. However, there is also generally a price tag attached. The first step to looking into training opportunities on your own should be to determine your budget, so that you can make an assessment about where to get the most bang for your buck. If you’re going the free route, there are still plenty of opportunities to update your training. A quick search for free courses and seminars online should provide you with a great starting point. For the extra-ambitious, some universities - including MIT, Oxford, and Berkley - even offer free online courses.

Education is a life-long process, and thankfully it is now more convenient than ever to find resources for learning. As the 55 and up demographic continues to become more and more important to the workforce, it’s imperative that the emphasis be put on reversing the trend in workplace culture of employers doing a poor job of providing training opportunities for their most veteran employees. In order to ensure a fulfilling and satisfying career, you should start seeking out opportunities receive relevant training wherever they present themselves. A little effort now will make you a better, happier, and more satisfied employee all around.

Article provided by Constant Content.

give children hope

Arizona’s Children Association has stayed true to its mission of ‘Protecting Children and Preserving Families’ for 96 years, serving more than 45,000 children and their families annually across all 15 counties in the state.

Arizona’s Children Association has openings for qualified candidates and foster families.

We are committed to multicultural diversity and we are an Equal Opportunity / Affirmative Action employer.

Women, minorities and other protected classes are encouraged to apply.

Visit our website at www.arizonaschildren.org or email hr@arizonaschildren.org.

RRM Design Group is an award-winning design firm of architects, civil engineers, landscape architects, planners, surveyors, and LEED® accredited professionals.

If you would like to apply for possible future opportunities with RRM Design Group, please visit:

www.rrmdesign.com 3765 South Higuera Street, Suite 102 • San Luis Obispo, CA 93401

At Taft Electric Company, we work as a team!

RRM Design Group is an Equal Opportunity Employer

Taft Electric Company is an equal opportunity employer offering great benefits. For more information regarding the great opportunities here at Taft Electric Company, email your resume and contact information to opportunities@taftelectric.com or call (805) 642-0121.

1694 Eastman Avenue | Ventura, CA 93003 | www.taftelectric.com Taft Electric Company is an equal opportunity employer and is committed to promoting a working environment free of discrimination on the basis of race, color, religion, age, disability, gender, sexual orientation, marital status, national origin or veteran status.

Hagemeyer North America Hagemeyer is an equal opportunity employer, M/F/Disability/Veteran VEVRAA Federal Contractor

Aqua Is Hiring!

Aqua America is one of the nation’s leading public water utilities providing water and wastewater services to approximately three million customers across eight states. The corporate headquarters is located in Bryn Mawr, PA with additional locations in PA, OH, IL, TX, NJ, IN, VA, NC. For current employment opportunities please visit: AquaAmerica.com and click on Careers.

The groundwork for a better tomorrow.

Aqua America, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected Veteran status.

5085_HR_Ad_6x3.25.indd 1

6/20/14 9:47 AM

Hagemeyer North America, is a subsidiary of Sonepar USA, a member of the global Sonepar family. Headquartered in Charleston, South Carolina, Hagemeyer North America is a distributor of products and services focusing on business-to-business markets in electrical materials, safety products, and industrial products.

Hagemeyer North America offers exciting career opportunities for outgoing, ambitious, and energetic associates. If you are ready to build an exciting career with a global organization that is a leader in our industry, then you will want to join our team. For more information visit us online at: www.hagemeyerna.com

November 2014

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Page 23

Automotive Technology as a High-Tech Career Path

by Tony Molla

arents and students should take a second look at automotive repair, a high-tech career that is always in demand and can’t be outsourced overseas.

Parents, if becoming an automotive technician is not high on your list of career choices for your child, perhaps it’s time to look again.

Officials with the nonprofit National Institute for Automotive Service Excellence (ASE) — the independent group that tests and certifies the competence of auto technicians nationally — note that automotive service and repair has changed dramatically in just the span of a generation. High-tech systems unheard of 30 years ago are now standard equipment on much of the nation’s fleet of vehicles: stability and traction control systems, adaptive cruise control and variable valve timing, just to name a few. And more changes are on the way: hybrid, plug-in hybrid, and electric vehicles are commonplace; hydrogen fuel cell and other alternative fuel vehicles are deployed in municipal fleets around the country; and Internet connections, voice recognition commands and GPS mapping are available in economy to luxury models.

Given the advance of technology and a richly varied automotive industry that offers an array of positions and career paths, the future is bright for talented young persons with math, science, communications and technical skills. And unlike many high-tech careers that require four, six, or even eight years of college, automotive technology careers can begin after just two years of education. As with any career, lifelong learning and continuing education is necessary, but the simple fact is, students in automotive technology can get out into the real world sooner – and with less college debt.

Moreover, job growth looks strong into the foreseeable future. The U.S. Dept. of Labor’s Bureau of Labor Statistics forecasts automotive repair and maintenance industry is expected to

add 237,500 new jobs and have a 30 percent growth rate through 2020, making technicians one of the top 20 jobs with relatively high median earnings and the potential for significant job openings over the next decade. And with the outsourcing of jobs picking up steam – first manufacturing jobs, now computer programming, customer call-center work, and accounting services all going overseas – it should be comforting to know that automotive service and repair is fairly immune to such moves.

So, what kind of work is out there?

The jobs run the gamut from line technician to service consultant, service director, or store owner. There is work in parts, parts distribution and wholesaling; collision repair, painting, and damage estimating; vehicle maintenance, repair, and performance upgrades; and motorsports.

There’s the growing field of high-performance machining and rebuilding. There is work in technical areas, training, or in management at the corporate level for national franchises, vehicle manufacturers, and private and municipal fleets. There are positions with high schools and community colleges, as well as proprietary schools, as instructors. Still other technicians find themselves moving into sales, marketing,

and business management. Countless automotive aftermarket executives got their start turning wrenches, though nowadays the tool of choice is as likely to be a diagnostic computer and monitor.

In fact, so many people have started their careers in the automotive aftermarket as an auto technician that it is viewed as something of a portal career. For those whose true calling is in the service bay, it’s far from a dead-end career. Top-notch technicians well versed in computer diagnostics and the latest engine performance and driveabilty solutions can and do command top-dollar salaries. Pride in work, technical savvy, and craftsmanship are rewarded.

So if your child prefers to get out into the real world and make his or her mark, consider a career in automotive technology. Ask your child’s guidance counselor, or better yet, visit your local National Automotive Technicians Education Foundation (NATEF) accredited community college or technical school.

The nonprofit National Institute for Automotive Service Excellence (ASE) conducts the only nationally recognized certification program for automotive service professionals. ASE offers a wide range of tests that serve virtually every segment of the automotive service arena. More than 360,000 professionals hold current ASE certification. To learn more, go to www.ase.com.

The National Automotive Technicians Education Foundation, or NATEF for short, is ASE’s education arm. NATEF works closely with the automotive service industry to develop national standards for automotive training programs. Such programs, in turn, benefit students and employers alike by providing a steady stream of job-ready young technicians. For more information about NATEF’s programs, a list of certified automotive Career/Technical programs in your area, and additional career information, visit www.natef.org.

Article provided by www.ase.com

Powered by people.

Stantec’s goal is to recruit, motivate, and develop our employees with diverse ranges of talents and perspectives to ensure that we have the breadth of The key to our success is our people. viewpoints, experiences, and intellectual skills needed People, passion, and progress have made our Company to succeed across our global environment.

Stantec is an Equal Opportunity Employer dedicated to Affirmative Action, Workforce Diversity, and the principles of Employment Equity.

If you are an individual with a disability and require accommodation is an Equal Opportunity Employer to complete anyStantec part of the application process, you may contact dedicated our Helpline at 1-855-917-7440 or Action email access@stantec.com. to Affirmative and Workforce Diversity

stantec.com/careers

One Team. Infinite Opportunities.

orientation, religion, belief, education, physical ability, personality, experiences and even our diverse approaches to work.

Stantec strives to attract leaders for today and tomorrow. If you are seeking an opportunity with a dynamic, growing company, we invite you to review our career opportunities online at: www.stantec.com

Powered by people.

The key to our success is our people.

Stantec has been recognized asCompany a top People, passion, and progress have made our 50what global design and firm. it is today, and create the consulting foundation for what it will be tomorrow. We are a strong, dynamic, growing company with virtually infinite career opportunities.

V1

AD-RA-IRV-2011APR18-P1V1

what it is today, and create the foundation for what it will be tomorrow. We are a strong, dynamic, growingDiversity expresses itself in so many different ways. company with virtually infinite career opportunities.

Some examples include gender, race, culture, sexual

Stantec is an Equal Opportunity Employer dedicated to Affirmative Action, Workforce Diversity, and the principles of Employment Equity.

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equal opportunity employment journal

November 2014

Graduate Programs in Healthcare Advance Your Career

A

As a public health administrator, you will have the responsibility to prevent disease and promote health at the community level.

North Florida Shipyards is a full service shipyard specializing in ship repairs, conversions, and dry dockings.

North Florida Shipyards offers competitive wages and comprehensive benefits.

Learn more about us and our employment opportunities online.

NFSY does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

North Florida Shipyards, Inc. Jacksonville, FL 32202 Apply in person: 2060 East Adams Street Jacksonville, FL 32202 or call #904-354-3278 x250

www.northfloridashipyard.com

graduate degree is perhaps one of the most effective ways of advancing your healthcare career. Not only does it help you master a particular healthcare discipline, but it also opens up more employment opportunities and increases your earning potential.

According to Department of Labor data, the unemployment rate among recipients of a master’s degree in 2010 was only 4% as opposed to 5.4% among graduates of bachelor’s degree programs and 10.3% among high school diploma holders.* The median weekly earnings of individuals with graduate degrees for the same time period were $1,272. Compared to this, bachelor’s degree holders earned an average of $1,038 and high school graduates made only $626 per week. ** If you are convinced that healthcare graduate programs have the power to help steer your career in the right direction, then let’s start by taking a look at the various possibility.

The Masters in Healthcare Administration degree is designed to teach you how the business of healthcare is managed. The objective of this program is to train you in managing daily operations in a healthcare facility and make improvements in the way patient care is delivered.

To be eligible for this, you may be required to have prior experience or a relevant degree in the field of business, health administration, or liberal arts. A typical MHA program includes coursework

in business and management principles as well as healthcare-related topics such as hospital management, healthcare systems, healthcare informatics, healthcare law and ethics, etc.

The program qualifies graduates for the role of health services manager or healthcare administrator. These professionals are responsible for planning, coordinating, supervising, and directing the smooth delivery of healthcare.

Employment opportunities for health services managers exist in hospitals, physician’s offices, residential care facilities, home healthcare services, outpatient care centers, etc.

If you re interested in using your education to serve the community, then a graduate program in public health is what you need. As a public health administrator, you will have the responsibility to prevent disease and promote health at the community level.

The job of a public health administrator is essentially two-pronged. They evaluate and assess a community’s healthcare needs, and then conduct outreach programs that address these needs. These outreach programs may take the shape of intervention such as administering vaccinations against a disease or they could be educational campaigns aimed at promoting healthy habits like maintaining personal hygiene.

This graduate program is specifically designed for practicing registered nurses (RNs) looking for career advancement.

The Masters in a Nursing Administration program helps them transition from bedside patient care to administrative and leadership roles.

707 North First Street As a nurse administrator, St. Louis, MO 63102 you will be required to supervise and manage the nursMove your career forward with METRO. ing staff at a healthcare facilA public transportation industry leader since ity. From preparing schedules 1963, we continue to achieve great things, and and assigning duties to nurses are looking for great people to come along for on shifts to ensuring smooth the ride. We offer competitive salaries and delivery of patient care, a outstanding benefits. nurse administrator’s role in a healthcare facility is varied To apply, please visit our website at and extensive. www.metrostlouis.org Nurse administrators are also responsible for making and implementing policies; recommending changes and improvements to the healthcare system in a facility; talent acquisition, training and retention; and other such organizational and managerial Metro. Connecting People with Places. activities.

EOE M/F/D/V

Article provided by the Bureau of Labor Statistics

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Landing the Perfect Job

hese days, the job market is tough.

Despite having ample experience and an impressive college education, many people are finding themselves at the short end of the proverbial hiring stick.

After a while, you can start to wonder if the companies you have applied for are even hiring. Did they post that job ad just to tease the 9 million unemployed people in the U.S.?

Chances are, they didn’t. Chances are, you are not giving them a reason to call.

So what sets one applicant apart from the other 100 people biding for the same position? It’s not necessarily an Ivy League education--in fact, the Wall Street Journal reported that most job recruiters prefer students from state universities. The three things that truly make an applicant appealing are easy to do, but might shock you.

by T.L.Cassidy

than your first two paragraphs unless you give them a reason.

Don’t just reiterate your résumé either.

Instead, show your knowledge of their company and explain how your experience relates to that particular position. If you have a connection to the business, and you should, then mention that here. Don’t just assume that your new friend remembered to speak to the HR department about you.

3. Location, Location, Location

Believe it or not, many excellent job applicants get passed over simply because they aren’t in the company’s coverage area.

Sometimes those tricky, automated web forms you have to fill out for a position weed out anyone not located within a certain distance of a company. This helps recruiters narrow down their applicants and focus in on 1. Networking ones who can immediately begin working.

Before you spend an hour mulling over a If you have the means to move to a location witty opening sentence for your cover letsaturated with different businesses you could ter or 20 minutes tweaking your résumé, potentially see yourself working for, then Making sure you stand out from the you should make sure that you know to move there today. If not, don’t worry--there whom you are sending your application. rest of the competition can help you are still a few ways to get around this barrier.

Networking is more important now Ask your friends if they feel comfortable land that dream job. than ever before. with letting you use their address for job Say two applicants have identical applications.

If you get the green light, then make sure to elaborate in your cover letter applications. They both went to the same university, took the same classes, volunteered in the same office, earned that while you aren’t necessarily living at that particular address right now, that you are similar grades and even snagged the exact same intern- willing to move if given the opportunity.

Even if you don’t have any friends in the immediate town or city, still express in your ship. But one person found a job directly after graduating cover letter that you’re happy to relocate, and that you can provide your own expensesand the other person is a year out of university and work-businesses love saving some cash. ing part-time at a convenience store to afford his bills.

What did they do differently? The successful applicant Making sure you stand out from the rest of the competition can help you land that dream learned how to network before he started applying to the job. Guaranteeing that your application materials are sublime only increases the odds of same jobs as the other. This person went to the boring job finally getting the career you deserve. fairs, talked to the recruiters and started emailing even the Article provided by Constant Content lowliest person in the companies that he was interested in working at once he graduated.

Whether hiring personnel want to admit it or not, having a trusted employee vouch for you and ask the department to personally take a look at your application speaks volumes.

If you don’t have the opportunity to physically network, Whether you’re a recent graduate or an experienced start online. LinkedIn is an excellent way to touch base professional, we offer a wide range of rewarding with prospective employers, and the employee directory careers in locations across America with: listed on most company websites gives you a list of people • Paid training to reach out to with any questions.

• Comprehensive benefits 2. Captivating Cover Letters Now that you have someone to send all of your docu• Continuing education mentation to, you need to make sure what you are submit• A friendly, supportive workplace ting engages the recipient.

Grab a potential employer’s attention by a memorable cover letter. While each industry has different professional norms, breaking the monotony of dull, identical submissions will make you stick out in an employer’s mind.

Start your letter off by tantalizing the reader. The typical introduction followed by an obvious statement such as, “my name is John Smith and I am interested in applying for the recent opening with...,” just doesn’t cut it anymore.

Job recruiters get dozens, sometimes even hundreds Learn more and apply online at of job applications all for the same position. The person shoved in a windowless office counting down the hours GEICO is an equal opportunity employer until they leave for the weekend isn’t going to look further

Stable, Strong, and Hiring

geico.jobs

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How to Become a Biomedical Engineer: A Career Path Guide

you want to become a biomedical engineer, you first need to determine if this career path is a good fit for you. If the following description sounds like you, then you’re probably well suited for a career as a biomedical engineer: Those who become biomedical engineers typically have a keen interest in science, medicine and engineering. Becoming a biomedical engineer requires the ability to visualize complex processes, as well as excellent hand-eye coordination in order to work with specialized instrumentation.

A career as a biomedical engineer requires one to have excellent communication skills and an excellent attitude towards working with others.

Biomedical engineers must also be extremely patient and persistent individuals, as the desired results of their work may not present themselves in a timely manner.

Below we’ve outlined what you’ll need to begin a career as a biomedical engineer. We’ve also included helpful information for this career, such as job description, job duties, salary expectations, a list of possible employers and much more!

Description

Biomedical engineers are responsible for designing, developing and evaluating biological health systems and products, such as artificial organs, prostheses, instrumentation medical information systems and health care delivery systems. In order to effectively execute all functions of their jobs, biomedical engineers must apply knowledge of engineering, biology and biomechanical principles.

Biomedical Engineer Job Duties

• Confer with life scientists, chemists and medical scientists regarding the engineering aspects of the biological systems of animals and humans • Design and develop equipment and technology to assist people with physical disabilities • Maintain documentation relating to the service histories of biomedical equipment • Use signal processing techniques to diagnose and interpret bioelectric data • Evaluate certain aspects of biomedical equipment, such as safety and efficiency • Advise and assist in the application of instrumentation in clinical environments • Design and develop medical diagnostic and clinical instrumentation, equipment, and procedures

Education Needed to Become a Biomedical Engineer

To become a biomedical engineer, you typically need to begin by completing a bachelor’s degree in engineering with a major in biomedical engineering, or a bachelor’s degree in chemical engineering, electrical engineering or mechanical engineering with a specialty in biomedical engineering.

Completing a degree in one of these fields provides prospective biomedical engineers with a working understanding of life sciences and medical terminology; knowledge that is required for entry-level positions such as those found in industry (for example, medical device or pharmaceutical companies) or clinical engineering positions found in hospitals and other health care facilities.

Many biomedical engineering program graduates continue their education by taking medicine or dentistry, or graduate degree programs in other fields. If you want to become a biomedical engineer that works in consulting, research or teaching, you will need a graduate degree.

In order to effectively execute all functions of their jobs, biomedical engineers must apply knowledge of engineering, biology and biomechanical principles. medical systems and products, as well as organizations that use knowledge of such systems to develop and evaluate biological and medical systems and products that include artificial organs, prostheses, medical instruments and information systems. Such organizations include: • Medical institutions • Universities and colleges • Private research laboratories • Corporate research and development laboratories • Public research laboratories • Pharmaceutical companies • Medical equipment Manufacturers • Engineering consulting firms • Law firms • Venture capital firms • Government agencies

Biomedical Engineer Salary

The salary level of biomedical engineers can vary depending on factors such as their level of education, their level of experience, the specific responsibilities of their job, where they work and many others.

Biomedical Engineer Salary Canada: According to Service Canada, the average salary level of workers in the Other Professional Engineers occupational group earn an average salary of $66,694 per year.

Who Hires Biomedical Engineers?

Biomedical Engineer Salary United States: According to the United Biomedical engineers are hired by organizations that study biological and States Bureau of Labor Statistics the median salary of Biomedical

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Engineers is $81,540 per year. The lowest 10% of salaries for Biomedical Engineers are below $49,690, and the top 10% are above $126,990 per year.

Working Conditions for Biomedical Engineers

Setting: Biomedical engineers may work in a variety of settings, including offices, laboratories, workshops, manufacturing plants, clinics and hospitals. Travel may be involved during working hours for biomedical engineers, depending on the tasks of the day, such as whether or not they need to work on equipment located outside of their laboratory or office, or if they need to meet other professionals or clients for work purposes.

Working Hours: Most biomedical engineers work standard weekday hours. Longer hours may be required to meet research deadlines, work with patients at the patients’ convenience, or work on medical equipment that is in use during daytime hours. For example, a biomedical engineer who has developed a new device designed to help a person with a disability to walk again might have to spend extra hours in a hospital to determine whether the device works as planned.

A job that matters at Spartanburg Medical Center You entered health care to make a difference. Spartanburg Medical Center, located in Spartanburg, South Carolina, offers a cutting-edge, team environment where you can do

Biomedical Engineers should enjoy synthesizing information to conduct research and develop new instruments, equipment and systems.

Skills Needed to Become a Biomedical Engineer

In order to become effective in a career as a biomedical engineer, you need to posses certain skills, as these skills will allow you to conduct your job with a high level of competence. These skills include: • Manual dexterity; able to perform tasks that require precision • The ability to think analytically and solve problems • An aptitude for science and mathematics • The ability to visualize complex processes and equipment • Excellent oral and written communication skills • Able to be persistence when desired results aren’t reached right away • The ability to work effectively with people from various disciplines and educational backgrounds

Personality Characteristics Needed to Become a Biomedical Engineer

Possessing some of the following personality traits can be very helpful if you want to become effective in a career as a biomedical engineer: • A strong interest in engineering and medicine • A willingness to improve their knowledge and skills on an ongoing basis • A willingness to consult with others regarding work • A willingness to supervise the work of others • Should enjoy synthesizing information to conduct research and develop new instruments, equipment and systems • Willing to work long hours in order to accomplish work tasks Article provided by www.academicinvest.com

just that. Having achieved top honors—including the Magnet designation for nursing excellence—we make it a priority to remain on the forefront of health care. Recognizing that top honors are a result of top professionals, we offer competitive salary and benefit packages, a nationally recognized child development program and more.

Areas of availability: • Women’s & Children’s Care • Gibbs Cancer Center & Research Institute • Heart Center • Surgical Care • Emergency Center • Spartanburg Regional Hospice • Home Health For more information or to apply, please call a hospital recruiter at 800-288-7762 or visit SpartanburgRegional.com.

SpartanburgRegional.com.

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Choosing a Career Path in Healthcare Administration

ccording to the U.S. Bureau of Labor Statistics, the healthcare industry currently employs over 16 million people across the wide range of healthrelated occupations, and this total is expected to exceed 22 million by 2020. Additionally, the health-related employment opportunities are in no way restricted only to individuals interested in the art of medicine itself.

In fact, given the enormous size of the industry and its expected future growth, the field is currently experiencing a demand for capable health care administrators, who help ensure that medical facilities – from small clinics to world-renowned teaching hospitals – operate in an efficient way.

executives to lead, and make difficult decisions when such needs to be done. However, in addition to knowledge of accounting, budgeting, and leadership principles, healthcare administrators also need to have an understanding of the healthcare industry as a whole, and their own role in the complex process of providing medical services to patients.

Prospective health care administrators can find themselves employed at various positions in the sector. Experienced health managers will easily find employment The healthcare industry is vast and so important to at large hospitals, smaller clinics, the well-being of the U.S. economy that it should group medical practices, nursing homes, medical research labs, and not come as a surprise that it requires competent other organizations specializing administrators to provide leadership to the staff. in providing medical services. In Healthcare addition, state and federal health day-to-day operations of a medical facility, as agencies – including, but in no way limited to Administration: Career Overview The healthcare industry is so vast and so impor- well as provide leadership to the staff. In fact, the United States Department of Health, the tant to the well-being of the U.S. economy that healthcare administration shares many simi- Center for Disease Control and Prevention, it should not come as a surprise that it requires larities with other large-scale business struc- and the Department of Veterans Affairs – are in competent administrators able to manage the tures that require their mid-level managers and demand for skilled health care managers, offer-

Mission:

Mercy Medical Center is a general acute care hospital serving the health care needs of the greater Merced Community. Our vision is to help the people of our community become physically, emotionally and spiritually healthy.

Providing evaluation and treatment in a safe and responsible manner, seeking innovation and excellence in hospital operations, across a continuum of care and settings.

The Department is looking for creative and talented individuals who enjoy working with and helping people, and who are interested in joining a team dedicated to provide quality mental and medical health services to its patients and clients. If this sounds like you, view and apply online for one of our many current career opportunities.

www.dsh.ca.gov 1600 Ninth Street • Room 440 • Sacramento, CA 95814

Wherever you work throughout our system, you will find faces of experience with dedication to high quality, personalized care. Joining our 1,300 employees, 230 physicians and many volunteers, you can help carry out our commitment to providing our community with the excellence they have come to associate with Mercy Medical Center.

The Department of State Hospitals is an equal employment opportunity employer for all, regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, or sexual orientation.

Learn more about us and our career opportunities online or contact the Human Resources Dept. at 209-564-4340.

www.mercymercedcares.org

333 Mercy Avenue • Merced, CA 95340

We voluntarily support the practice of affirmative action in the recruitment, selection, and advancement of qualified women, minorities, individuals with disabilities, and veterans.

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ing a wide range of fellowship and internship opportunities to attract candidates. Finally, they are also sought by various healthcare-related businesses like life and health insurance companies, or international pharmaceutical corporations. Ultimately, the employment possibilities are endless, and individuals that decide to pursue a career in health management will find plenty of room for career advancement.

Healthcare Administration: Educational Requirements and Available Programs

1030 Jefferson Avenue • Memphis, TN 38104

The Department of Veterans Affairs (VA) is committed to ensuring equal employment opportunity (EEO), promoting diversity and inclusion, and constructively resolving workplace conflict in order to maintain a high performing workforce in service to our Nation’s Veterans.

The Department of Veterans Affairs (VA) is aggressively recruiting health care professionals who possess the energy, compassion, and commitment to serve those who served our country. Every position within the VA provides an opportunity to make a meaningful and personal contribution to the lives of truly special and deserving people-our Veterans.

The VA Medical Center in Memphis, TN is a fully accredited, 244-bed tertiary care facility. The main campus at 1030 Jefferson Avenue in Memphis offers acute medical and surgical care, intermediate care, and a full range of primary, specialty, and subspecialty care to more than 206,000 Veterans living within a 53-county tri-state service area in Tennessee, Arkansas, and Mississippi. VA Medical Center, Memphis, is also a teaching hospital primarily affiliated with the University of Tennessee of Tennessee Health Science Center.

The VA Medical Center Memphis provides care to Veterans within the tri-state service area through nine community based outpatient clinics (CBOC), which are equipped to deliver primary care, referrals, and basic lab and pharmaceutical services.

VAMC Memphis is recruiting for the following clinical and administrative positions: • Physicians/Mid-Level

• Nurses (RN, LPN, CAN, CRNA, FNP)

• Technicians/Technologists (Imaging and Lab) • Clerks/Receptionists Please contact the VAMC Human Resources Management Services at (901) 577- 7500, 1030 Jefferson Avenue, ROOM CE252F or via the internet at www.usajobs.gov.

www.memphis.va.gov

curriculum will overlap, and choosing an MPH instead of an MHA will not disqualify individuals from any employment positions in healthcare administration, but different programs may better prepare them for their future work responsibilities.

Healthcare Administration: Required Certifications

In addition to the above education requirements, many jurisdictions require certain health care administrators to receive a state license.

Currently, all states have this requirement for administrators of nursing homes and nursing care facilities, and some extend this requirement to assisted-living facilities. However, the majority of graduate programs in health management offer help to their current students and alumni in obtaining the required licenses.

The Magnet Recognition Program®, ANCC Magnet Recognition®, Magnet®, ANCC National Magnet Conference® and Journey to Magnet Excellence® names and logos are registered trademarks of the American Nurses Credentialing Center. All rights reserved.

Memphis VA Medical Center

State and federal health agencies like the United States Department of Health, the Center for Disease Control and Prevention, and the Department of Veterans Affairs are in demand for health care managers.

EOE/AA. Women, minorities, veterans and persons with disabilities are encouraged to apply.

Over the last several decades, healthcare administration has developed from an addendum to curriculums required for business degrees, into its own unique field of study. As a result, individuals interested in this career path, who may be in the process of applying to institutions of higher learning, can now select healthcare administration as their undergraduate major at many colleges and universities in the United States and Canada.

While the bachelor’s degree in the field is the perfect first step and may result in an employment offer by itself, the sector offers far more opportunities to individuals willing to obtain a post-graduate degree, typically at master’s level. There are several different graduate programs in healthcare management accredited by the Commission on Accreditation of Healthcare Management Education (CAHME) – the accrediting organization for master’s level degrees in healthcare administration in both the United States and Canada. These programs may grant such diverse degrees as the Master of Public Health(MPH), the similar-but-different Master of Health Administration (MHA) and Master of Health Services Administration (MHSA), and Master of Science in Health Policy and Management.

While the above degrees will offer similar opportunities in the field, Master of Health Administration programs tend to concentrate more on the economic and numerical aspects of healthcare management, placing special emphasis on such subjects as accounting, budgeting, cost analysis, and financial planning, how they pertain to individual healthcare facilities. On the other hand, Master of Public Health and Master of Science in Health Policy and Management programs tend to promote a broader approach to the healthcare industry, examining healthcare management not from the point of view of individual medical facilities, but that of entire districts, states, or even countries. However, the majority of the

HEALTH CARE LEADERS ARE BUILT ONE TEAM MEMBER AT A TIME. Thanks to our 10,200 team members, our list of national achievements continues to grow. We are a Magnet ® hospital — the first in Richmond to achieve this prestigious designation. In 2014, we won the American Hospital Association–McKesson Quest for Quality Prize — AHA’s top award for quality and safety. And for four consecutive years, we have been recognized by U.S.News & World Report ® as the #1 hospital in the Richmond metro area. In return, we offer more than 400 work/life benefits including competitive pay, generous benefits, flexible work options, prepaid tuition, on-site child and elder care and much, much more. Discover more at vcuhealth.org/careers.

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recent statistics predict growth rate of 22% over the 2010-2020 decade, translating into almost 70,000 new positions. The above figures do not include additional positions in sectors that have an economic relationship with the healthcare industry.

Healthcare Administration: Getting

For most individuals, their Started and Moving Forward For most individuals, their best route to a successful career in health best route to a successful care administration path will begin with higher education. As already career in health care emphasized, applicants with master-level degrees will find more entrylevel opportunities, as well as more room for future career advancement. administration path will the current demand, many applicants will find themselves presentbegin with higher education. Given ed with several open employment positions to choose from. The selection

Healthcare Administration: Salaries

Individuals interested in pursuing a graduate degree in healthcare administration, will be happy to find out that the majority of jobs in the field come with high salaries and excellent benefits. According to the Bureau of Labor Statistics, the 2010 median pay of medical and health services managers was $84,270. However, the above rate takes into account individuals working in the field with only a bachelor’s degree, as well as entry-level public health administrators bound by the federal and state pay schedules. The median salary of experienced healthcare administrators with graduate degrees was calculated to be $98,000, with those in senior positions earning over $400K. Finally, those who select a U.S. civil service position and have a master’s-level degree, do not fare any worse earning around$70,000 after five years, plus locality adjustment as high as 25% for metropolitan areas like New York City, Chicago and Los Angeles.

Healthcare Administration: Job Outlook

The current and future employment opportunities for individuals trained in healthcare management and administration are presently well above market average, and this trend has been continuing for quite a while now.

According to the Bureau of Labor Statistics, in the timeframe between January 2011, and January 2012 alone, over 300,000 healthcare jobs were added to the economy, representing a sixth of all new jobs. This has sharply increased the need for more healthcare administrators. The most

process will often be influenced by personal beliefs regarding healthcare management, and some candidates may seek positions at large hospitals, while others may join one of the public health agencies. The field offers numerous paths for individuals looking to specialize, as it does for those that believe in a more general approach to health care.

However, jobs in health care administration require sacrifice and commitment, and the ability to make tough choices that may not be in the best interest of certain patients, but allow the medical facility under their management to continue providing medical care. Many health care administrators strongly identify with their occupations, spending countless hours working on budget projections, new staff schedules, responding to patients’ requests and complaints, and addressing many other issues commonly brought to their attention. Efficient health care administrators will possess strong analytical and communication skills, have knowledge of current health regulations, and be able to organize and lead the staff.

Final Remarks

Health care administration is without question an excellent career path, given the current demand for healthcare managers, and the above-average job outlook for the next decade. The wide range of employment positions all come with reasonably high salaries and great benefits, and the field offers enormous potential for advancement to motivated and overachieving individuals.

Article provided by www.Topmastersinhealthcare.com

OU MEDICAL CENTER | OU MEDICAL CENTER EDMOND | THE CHILDREN’S HOSPITAL

Working with and for America’s veterans is a privilege, and we pride ourselves on the quality of care we provide. If you have what it takes, please consider applying for one of our available positions.

As Oklahoma’s largest and most diverse hospital, OU Medical Center features a winning team of world-class academic and private physicians, nurses and health care specialists; a team that is earning an international reputation for excellence, innovation and positive outcomes; a team of medical professionals capable of treating a full range of patients, from the tiniest premature baby to the most critically ill senior; a team that supports Oklahoma with quality patient care, medical education and research.

For additional information, please contact our Human Resources Management Service at (314) 488-8252. For more information visit us at: www.stlouis.va.gov/careers

We offer a variety of opportunities in various fields.

For more information about us or application procedure visit:

The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.

or contact our recruitment team at 405-271-6035 or 1-866-473-8229

The VA St. Louis Health Care System provides inpatient and ambulatory care in medicine, surgery, psychiatry, neurology, and rehabilitation, and many other subspecialty areas. It is a two-division facility that serves veterans and their families in east central Missouri and southwestern Illinois.

JOHN COCHRAN DIVISION

915 North Grand Boulevard • St. Louis, MO 63106

JEFFERSON BARRACKS DIVISION 1 Jefferson Barracks Drive • St. Louis, MO 63125

www.oumedicine.com An EEO Employer

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Switching Careers With an Accelerated Nursing Program

by Jr. G. Jerde

igh salaries, rewarding work and excellent job prospects make nursing a great choice if you are stuck in a career rut and looking to make a change. Additionally, hundreds of universities around the U.S. have simplified the transition to nursing with accelerated nursing programs. These programs give second-career students with bachelor’s degrees ranging from business to botany a relatively quick path to getting started in the field.

Accelerated Bachelor’s in Nursing

Accelerated bachelor’s programs are the most common way seconddegree students enter the nursing field, according to the American Association of Colleges of Nursing. These programs allow you to use courses completed during your previous degree to satisfy general education requirements and graduate in 12 to 18 months. Your total time commitment may be longer if you lack necessary science prerequisites, which you must complete before the program begins. Students in accelerated programs participate in supervised clinical hours just like traditional students, allowing them to gain hands-on experience while they study.

Accelerated bachelor’s programs require a significant time commitment and dedication. The majority of students study full-time and complete clinical requirements simultaneously. Upon graduation, you must pass the National Council Licensure Examination for Registered

Together,

The Best in Care

Heart of Lancaster Regional Medical Center and Lancaster Regional Medical Center are two community hospitals dedicated to providing the highest quality care to Lancaster County residents. We offer state-ofthe-art technology in a friendly atmosphere - and a supportive team of physicians, nurses, technicians, and staff members who work together to provide exceptional compassionate care.

Each of our hospitals has been designed to provide a broad spectrum of care, and meet the needs of the community we serve. We offer you the flexibility to choose the career path, location and environment that makes sense to you, both personally and professionally.

We are committed to Equal Opportunity Employment, regardless of race, religion, sex, national origin, veteran status, age, or disability, and encourage all to apply.

To learn how you can join our outstanding team, please visit each facility online.

People come from all over the world

to study here, to practice here, and to be treated here.

Thomas Jefferson University and Thomas Jefferson University Hospitals are committed to excellence in the delivery of patient care, educating the health professionals of tomorrow and discovering new knowledge.

As one of the most distinguished medical institutions in the country, our history is filled with outstanding people and accomplishments.

Diversity, inclusion and cultural competence are critical components of our mission and we celebrate the uniqueness of each of our employees every day.

To learn more about Jefferson visit www.jeffersonhr.org To apply online visit Recruit.jefferson.edu

www.heartoflancaster.com • www.lancasterregional.com THOMAS JEFFERSON UNIVERSITY AND HOSPITALS

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Nurses and obtain a license to practice through your state board of nursing before you begin work as a registered nurse.

Though the number of accelerated programs has increased considerably over the past couple decades, competition for admission remains intense. The AACN reports that most programs require a GPA of at least 3.0 in your previous course of study and an entrance interview to gauge your ability to complete the rigorous program requirements.

Generic Nursing Master’s Programs

Generic master’s programs are a type of accelerated nursing program that allows students to become advanced practice nurses. As an advanced practice nurse, you will have increased responsibilities and earning potential, performing many of the tasks traditionally completed by doctors. Master’s programs typically require three years of study. During the first year, you complete training to become a registered nurse, which is similar to the training provided in accelerated bachelor’s programs. After this initial year, your educational experience is similar to that of experienced nurses working toward a master’s of nursing.

Job Outlook for Second-career Nurses

Interviews suggest that many hospital administrators prefer to hire nurses that have come from other professions, citing the perspective that comes from experience in multiple fields and the leadership potential that second-career nurses often possess.

Health care organizations are expected to hire over 500,000 new registered nurses and nearly 200,000 new advanced practice nurses between 2012 and 2022, according to the U.S. Bureau of Labor Statistics. These numbers represent employment growth much faster than the average for all occupations, indicating that jobs for qualified nurses will be plentiful. Rural areas and inner cities hold the best opportunities for new nurses. Upon entering the workforce, registered nurses earn an average annual wage of approximately $65,000, while advanced practice nurses earn more than $95,000, according to BLS wage surveys.

The outlook for second-career nurses may be particularly sunny. Interviews conducted by the American Association of Colleges of Nursing suggest that many hospital administrators prefer to hire nurses that have come from other professions, citing the perspective that comes from experience in multiple fields and the leadership potential that second-career nurses often possess.

Switching to a career in nursing is not easy. The prospect of taking on a full-time schedule of classes and clinical hours while balancing family obligations is daunting, but for many, this is precisely the point of entering a second career: to seek out new and exciting challenges, face them head on and reap the rewards of their success.

Article provided by Constant Content

The William S. Middleton Memorial Veterans Hospital is a highly affiliated acute care facility providing comprehensive tertiary care in medicine, surgery, neurology, and psychiatry.

Providing World Class Care and Service to America’s Heroes

Join a patient centered interdisciplinary care team that values healthy home/work life balance, has one of the most advanced electronic medical records reporting systems in the country and offers great benefits, including liability protection. Reno is minutes away from beautiful Lake Tahoe, is a short drive or flight to San Francisco, and abounds with year round recreation, entertainment, arts, and culture – about 260 days of sunshine per year. Nevada has no state income tax! For employment opportunities, including complete job announcements, and online application instructions, please visit our website:

www.reno.va.gov/careers

VA Sierra Nevada Health Care System

975 Kirman Avenue • Reno, NV 89502 • 775-829-5630 • EOE

At William S. Middleton Memorial Veterans Hospital, we strive to hire only the best!

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities at your fingertips.

Not only is it the largest, most technologically advanced integrated health care system in the nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries.

If you have what it takes, apply online for one of our available positions:

www.usajobs.gov For more information visit us online at: www.madison.va.gov WILLIAM S. MIDDLETON MEMORIAL VETERANS HOSPITAL 2500 OVERLOOK TERRACE | MADISON, WI 53705

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

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3 Common Myths And 3 Realities About Being A Nurse.

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by RebeccaKWriter

ursing has gained increased attention throughout the years as a viable and successful career path. A nursing position is relatively easy to gain as an entry-level professional, and the demand for nurses has not decreased throughout the years, but instead has continued to increase.

With our aging population and our society’s increased dependence on organizational healthcare, nurses remain in high demand.

Before you decide to be a nurse, however, you will want to read this list and see if some common nursing myths versus realities make the career as attractive to you.

Myth 1: Y ou carry out the doctor’s orders after (s)he makes all the decisions about the patient’s care.

Fact: No. Instead, the fact is that bedside nurses are heavily relied upon to make decisions about the patients in their care. Often, bedside nurses see an issue, intervene with a previously successful treatment, many times without the doctor’s order. This is especially common during night shift nursing when a doctor simply may not be available, or when a patient’s stability is quickly declining, and there is no time to involve a doctor before making decisions about a patient’s care. Doctor’s are often managing many hospitalized patients, as well as their office patients, and they may miss details such as lab-work that is contraindicated with an ordered medication, drug-drug interactions that are actively causing symptoms in the patient, or early physical indications that the patient is becoming unstable.

A nurse is often the healthcare professional diagnosing the patient, especially in acute care settings, and a good doctor relies on a good nurse to tell him what is wrong with the patient and offer advice on how to treat that patient.

Myth 2: Y ou will make a lot of money.

Fact: Expect to make between $1322 an hour starting out as an RN. Most We stand in support of equality for and advancement of all people based on their qualifications and actions alone without regard to color, gender, age, religion, national origin or disability.

hospitals have top out pay for nurses, which is around $30-40 an hour, even for nurses with double digit years of experience. You can live off a nursing wage, but you will never be wealthy or rich, and most nurses live paycheck to paycheck. With the physically demanding aspect of the work, and the intensity of life and death situations that nurses deal with routinely, the pay will simply not be worth it to if you are going into nursing with money as the main motivation.

Myth 3: B eing a nurse will let you help people.

Fact: This myth is mostly true, thankfully. Unfortunately you will find yourself in situations that you may feel are morally or ethically wrong. Many experienced nurses find themselves disagreeing with prolonged life support measures, especially artificially prolonging life when there is no hope of recovery. These situations can arise out of the decisions of family members when the patient is unable to make their own healthcare decisions, or when there is no family available to make healthcare decisions. Nurses may find themselves questioning the ethics of discharging a patient from the hospital to home health when that patient cannot move and may need care in a skilled-nursing facility, or even a short-term rehab to regain strength and get physical therapy. Nurses face these ethical dilemmas about human dignity and patient’s rights frequently, and are often powerless to advocate for the patient’s under their care.

When you do successfully help someone, however, your feelings of satisfaction will be incredible. When your actions as a nurse save a life, help a dying patient return home and spend their last days with family and friends, or provide comfort and support to family members during a heartbreaking time in their lives, then all the stress and ethical dilemmas and frustrations become irrelevant, and being a nurse again becomes the most rewarding thing in the world.

Find the opportunity that inspires you.

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Clark County is located in Las Vegas, Nevada and is one of the area’s largest employers. We recognize the value of a qualified and diverse workforce.

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November 2014

Crawford Central School District is an equal opportunity education institution and will not discriminate on the basis of race, color, national origin, sex and handicap. Visit www.craw.org to view current openings and application procedures.

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equal opportunity employment journal

GOT SKILLS?

Page 35

THINK MANUFACTURING “I

by Elka Torpey

n what’s becoming a digital world, there’s still a demand for tangible goods,” says Brian Herrick of Baltimore, Maryland. “I like the tangible aspect of manufacturing. I like watching how things are made. You don’t get that in any other industry.”

Herrick should know. He has worked in several manufacturing industries and sees career potential for people who develop the right skills. “Manufacturing can be a great training ground, where you can learn how things are done and take things through production,” he says. “Once you develop that skill set, you gain competencies you can take anywhere.”

There were 264,000 job openings in manufacturing in March 2014, according to the U.S. Bureau of Labor Statistics (BLS). Although BLS projects employment to decline in most manufacturing industries between 2012 and 2022, future job openings are expected to result from the need to replace workers who are retiring. In addition, the pay is good: BLS data show that manufacturing workers often earn more overall than workers in other industries.

Industry experts say there’s a need for workers with the right skills in manufacturing. Employers are having trouble filling jobs for machinists and maintenance technicians, among other skilled trades. “We have manufacturers calling us weekly, wanting to hire our students,” says Dave Lynnes, president of a welding school in Fargo, North Dakota. Job openings are expected for welders and other production workers—but also for workers outside of production, such as biomedical engineers, dispatchers, and truck drivers.

This article is about jobs in manufacturing. The first section provides a brief history of U.S. manufacturing and summarizes how employment has changed and is projected to change. The second section describes occupations in manufacturing and suggests factors to consider in choosing manufacturing work. The third section explains which skills you need for a manufacturing career. The final section lists sources of more information.

A changing industry Manufacturing has the most jobs of any goods-producing industry in the United States, more than 12 million of them in 2013. The manufacturing industry processes materials to make all kinds of products, including food, cars, and circuit boards.

Many manufacturing jobs are still in large factories, plants, and mills. But bakeries, custom tailors, and other small businesses are part of manufacturing, too.

The story of manufacturing employment in the United States is one of growth, decline, and recovery.

Growth

BLS data show mostly growth in manufacturing employment from 1939 until 1979, when employment peaked at about 19.4 million jobs. Manufacturing growth was especially strong in the 1950s and 1960s as incomes rose along with demand for American-made products.

Employment generally held steady in manufacturing through the 1990s, even as technology began to lead to increased productivity. And goods manufactured outside the United States were starting to compete with those produced domestically.

Job openings are expected for welders and other production workers—but also for workers outside of production, such as biomedical engineers, dispatchers, and truck drivers.

Decline

Between 2000 and 2010, manufacturing employment declined by almost 6 million jobs—about one-third of its total. The low cost of producing goods abroad led many companies to move their manufacturing operations to other countries. And like many industries, manufacturing employment was hit hard during the recent recession (December 2007 through June 2009).

Recovery

The manufacturing industry began adding jobs in 2010, as the economy began recovering from the effects of the recession. But the nature of some of these jobs has changed, with fewer jobs on an assembly line and more jobs running computers or machines.

In addition, some manufacturers are moving production back to the United States as they factor in variables such as increasing labor costs abroad, the high cost of transporting goods, and the risks associated with foreign manufacturing. “Every week we’re hearing about a new company building a plant in the United States,” says Gardner Carrick of the Manufacturing Institute in Washington, D.C. “We’ve seen 4 straight years of job growth in manufacturing.”

But employment still has not returned to pre-recession levels, and it is unlikely to do so as technology has eliminated the need for some types of workers.

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equal opportunity employment journal Projected Changes

BLS projects manufacturing employment to lose about 550,000 jobs by 2022. In fact, of the 77 industries within manufacturing, only 19 are projected to add jobs. And most of these industries are not expected to reach their levels of employment from the previous decade. The fastest growing manufacturing industries are directly related to construction, an industry that is projected to add many jobs over the 2012–22 decade. As construction activity expands, manufacturing industries that supply materials for construction projects are also expected to grow.

Manufacturing Work— and Workers

The manufacturing industry employs workers in hundreds of occupations. In May 2013, more than half of all manufacturing jobs were in production occupations: those involved primarily with making goods.

The Manufacturing Process

The manufacturing industry employs workers in hundreds of occupations.

In May 2013, more than half of all manufacturing jobs were in production occupations: those involved primarily with making goods.

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Although products are made differently, many of them go through a similar manufacturing process that involves a variety of workers. Smaller manufacturers may have one or two workers doing some or all of these production tasks. For example, the owner of a small candy shop may develop recipes, make candy, fix equipment, transport ingredients, manage the store, answer the phone, and sell products to customers.

The occupations highlighted in each worker group that follows are examples of some of the many types of manufacturing jobs.

Science, technology, engineering and mathematics workers are often involved at the earliest stages of manufacturing when they are creating or improving a product’s

November 2014 design. These workers may also help to design the machines, robots, and other technologies used in factories. As manufacturing innovation continues, a few of these occupations—including statisticians and biomedical engineers— are projected to add some jobs between 2012 and 2022.

Industrial engineers and mechanical engineers were among the highest paying occupations in manufacturing in May 2013. Median annual wages for these workers in manufacturing were $78,690 and $77,830, respectively—more than double the $35,080 median wage for all workers.

Production workers help to make a product according to its design specifications, doing tasks such as operating machinery, overseeing product quality, or packaging and preparing finished goods for shipping.

Although many production tasks have been automated, some of the largest manufacturing occupations in May 2013 were in this group: first-line supervisors of production and operating workers; inspectors, testers, sorters, samplers, and weighers;machinists; and team assemblers.

In addition to having significant current employment, machinists are projected to add about 18,500 jobs in manufacturing between 2012 and 2022. Other occupations that are expected to increase manufacturing employment over the decade include metal and plastic computer-controlled machine tool operators(19,100 jobs) and welders (9,000 jobs).

Installation, maintenance, and repair workers keep the production equipment and machinery, as well as the facility itself, functioning properly. As a result of the increased use of automated processes, main-

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November 2014 tenance and repair work of machinery remains an important component of manufacturing.

Industrial machinery mechanics are projected to add about 21,600 manufacturing jobs—more than any other occupation in this group—by 2022. These jobs are expected to be in several manufacturing industries, including motor vehicle parts manufacturing, architectural and structural metals manufacturing, and pharmaceutical and medicine manufacturing

equal opportunity employment journal

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Management and business and financial operations workers plan and oversee manufacturing operations. New jobs for logisticians are projected in manufacturing between 2012 and 2022 as the industry focuses on efficiency.

Two management occupations in this group topped the list of highest paid workers in manufacturing in May 2013. Median annual wages in manufacturing were $108,800 for general and operations managers and $89,010 for industrial production managers.

Made in the Sales workers interact with U.S.A. existing and prospective cusMany goods are mantomers to help get manufacufactured in the United tured products to wholesalers, States. The following list retailers, and consumers. shows specific manufacWholesale and manufacturing industries, types turing sales representatives, of products that each except technical and scienindustry makes, and the tific products, are among the industry’s 2013 employhighest paid manufacturing ment, according to BLS. occupations. These workers Chemicals. This indushad a median annual wage of try makes products such $57,960 in May 2013. as fertilizers, medicines, Office and administraand paint and had about tive support workers answer 793,000 jobs. phones, process orders, and do Computer and elecclerical tasks. tronic products. Cell One of the largest occupaphones, fire alarm systions in this group is shipping, tems, and semiconducreceiving, and traffic clerks. tors are a few of the Job growth for these workIndustrial machinery mechanics are projected to add products this industry however, is expected to makes. There were about about 21,600 manufacturing jobs—more than any other ers, be limited as automation and 1.1 million jobs in this the increased use of radiooccupation in this group—by 2022. industry. frequency identification tags Fabricated metal help workers track incoming products. This industry makes products such as metal cookware; metal windows and doors; and wood products. These remaining 13 industries and outgoing shipments more quickly and efficiently. screws, nuts, and bolts. It had about 1.4 million together had about 4 million jobs.

Other workers clean facilities, do electrical Transportation and material moving workjobs. work, design product packaging, and assist in ers handle products and raw materials and Food. This industry makes products such as the manufacturing process in different ways. help to get them from one location—such as a frozen fruits and vegetables, processed meats, and cheeses. With 1.5 million jobs, it was one loading dock, shipping and receiving area, or Why Work in Manufacturing? of the largest manufacturing industries in terms warehouse—to another. The need for workers As with any industry, manufacturing has both to do heavy lifting inside factories continues to of employment. advantages and disadvantages. Pay and benefits, Machinery. Lawn and garden tractors, back- diminish with the increased use of technology. the work environment, and other factors are Hand laborers and freight, stock, and material worth considering when you’re planning a career. hoes, and baseboard heating units are among the Pay and benefits. The median annual wage many products made by this industry, which had movers was among the occupations with the largest manufacturing employment in May 2013. for all workers in manufacturing was $37,690 1.1 million jobs.

Plastics and rubber products. This industry Another large occupation in this group, heavy in May 2013, higher than the $35,080 median makes products such as plastic bottles, plas- and tractor-trailer truck drivers, is projected to annual wage for all workers.

In some occupations, workers have higher tic plumbing fixtures, and rubber tires. It had add 16,700 jobs by 2022.

656,000 jobs.

Transportation equipment. Cars, trucks, and motor vehicle parts are some of the products this industry makes. It had 1.5 million jobs, making it one of the largest manufacturing industries in terms of employment.

Other. Other manufacturing industries include those that make primary metals, furniture, and

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Page 38

equal opportunity employment journal

wages in manufacturing than they do in other industries. For example, in May 2013, general maintenance and repair workers had a median annual wage of $42,080 in manufacturing, compared with $35,640 in all industries.

Starting salaries for some recent college graduates are higher in the manufacturing industry than in other industries, too. With an average starting salary of $56,841, for example, manufacturing was one of the highest paying industries for class of 2014 college graduates, according to the National Association of Colleges and Employers. This compares with an average starting salary of $45,473 for all class of 2014 college graduates.

Manufacturing employers spent more on employee benefits, such as health insurance or retirement plans, than did employers in some other industries. BLS data show that in March 2014, private industry employers spent $12.45 on benefits per hour worked for all manufacturing employees. By comparison, private industry employers spent $9.03 on benefits per hour worked for all employees.

Work environment. Manufacturing worksites often include large rooms with conveyor belts, assembly lines, robotic equipment, and areas for processing or storing materials and products. Most also have areas for office workers that resemble those in other businesses.

But the factory floor can be both a vast and fascinating place. “We use equipment that’s as big as a building,” says Amela O’Gorman, a customer service representative for a print manufacturer in Sussex, Wisconsin. “I’m always amazed to see the automation part of it when I’m walking through the production floor.”

Production facilities might be hot or noisy. In addition, some workers have tasks that are repetitious or require long periods of sitting or standing. “You’ve got to be on your feet for 8, 10, 12 hours a day in some jobs,” says Lynnes. “It can be very challenging in the summer months with the heat and humidity.”

The rate of nonfatal injuries and illnesses is higher for workers in manufacturing than for workers in other industries, BLS data show. Because of the potential risk of injury, workers in manufacturing facilities often must follow strict safety rules. For example, workers may be required to wear protective gloves, hair nets, or safety goggles.

But BLS data also show that in manufacturing, as in many industries, the rate of injuries and illnesses for workers has decreased substantially over the past decade. The industry’s emphasis on safety defies an impression that many people have about manufacturing, workers say. “There’s a stereotype about manufacturing being a dirty, grimy environment, but that’s really not always the case,” says Phil Tulkoff, president of a food manufacturing company in Baltimore, Maryland. “Our facility is comfortable, safe, clean, and bright.”

Other factors. Manufacturing offers flexibility for people who want to work a nonstandard schedule. Some facilities run production lines in two or even three shifts, which may MCH is a 25-bed Critical Access Hospital offering Medical, Surgical and Intensive Care; Obstetrics; Pediatrics; and Mental Health services. In addition, a wide variety of outpatient services are available, including Pulmonary, Cardiac and Physical Rehabilitation; 24-hour Emergency Care; a fully equipped laboratory; and an extensive Radiology department.

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November 2014

involve evening and nighttime work.

Workers say it’s rewarding to observe the manufacturing process from start to finish. “I like seeing things come together,” says O’Gorman. “It’s kind of like a puzzle that you’re working on, from when the idea first comes up to the order being placed to when we’re actually producing the piece and then seeing the final product.”

Some workers seek jobs with a specific manufacturer because they like the product. “You have the opportunity to build stuff you’re passionate about,” says Brian Sweeney of the Maryland Manufacturing Extension Partnership in Columbia, Maryland. “I mean, how cool would it be to build the aircraft you see in a video game, or to make guitars? If you like using your hands and technology, and also using your brain, manufacturing is a chance to make a difference.”

One of the biggest draws for many manufacturing workers is that sense of pride they get from producing something others will use. “There’s a satisfaction in physically making something,” says Tulkoff. “I can walk into a grocery store or restaurant and see on the shelves the product that I helped to make.”

Manufacturing A Career

Manufacturing has opportunities for workers with a range of backgrounds. Some qualities and skills are often required. Workers also need a combination of education and training, which varies by occupation. For example, electrical and electronic equipment assemblers typically need a high school diploma or the equivalent plus on-the-job training of 1 month or less.

Jobs that require the least preparation have been affected most by technological changes in manufacturing.

“Through the 2000s, most of the unskilled jobs got taken out of existence, because manufacturers could program machines to do those things,” says Carrick. “But people need to maintain or fix the machines. So manufacturers need fewer workers, but the workers they do need require higher level skills.”

Preparing for a manufacturing career also may include getting experience, earning licenses or certifications, and networking.

Qualities And Skills

Manufacturing workers need to be able to cooperate as part of a team. They also need to be detail oriented, dependable, and adept at problem solving. Dexterity and mechanical or technical ability are important, too.

For many entry-level positions, requirements are even more basic. “It’s the simple stuff,” says Tulkoff, “like having the right attitude and being consistent about things like showing up for work on time.”

A willingness to learn and to be flexible about job tasks is also important. “Manufacturers are looking for people who take an interest in learning computer operation, quality control, and how to operate computer-based machinery,” says Sweeney. “Jobs today are not always ‘I do this every day.’ A lot of workers are expected to do different things in the plant.”

Workers may need some skills—such as basic math and computer aptitude—before starting in manufacturing. But they learn other skills in school or on the job.

Education

Manufacturing occupations are available for people at all education levels, from less than a high school diploma to a college degree.

Taking technical courses in high school is often a good way to start preparing for a career in manufacturing.

“My high school tech classes really inspired me,” says O’Gorman. “When I went to apply for my first manufacturing job, I brought in all of the projects I had worked on in class. I could showcase some of the technical skills I had learned, and I think that helped me to get the job.”

November 2014

equal opportunity employment journal

You also may consider earning a certificate or a degree from a community college or technical school. But keep in mind that employers may focus less on your credentials and more on what you can do. “In some cases, a degree or certificate is helpful, but in others employers are looking more for applied skills,” says Sweeney. “Get in the workforce and learn what an employer is looking for.”

BLS designates occupations as typically requiring one of several levels of education for entry. Specific occupational requirements may vary, even from one job or employer to another. The BLS designation is for what is most typical according to qualitative and quantitative research.

Employment and wages for selected occupations with at least 1 percent of manufacturing employment in May 2013, by typical level of education needed for entry. Other typical entry requirements, such as on-the-job training or work experience in a related occupation, are also indicated. Although employment is projected to decline in many of these occupations, the need to replace workers who retire is expected to create some opportunities.

High school diploma or the equivalent. There are many occupations in manufacturing that typically require a high school diploma or successful passage of a high school equivalency exam.

Certificate or other postsecondary non-degree award. Certificates (which differ from certifications issued by professional organizations or certifying bodies) and other postsecondary non-degree awards are given by educational institutions for completing a formal program after high school that may last from a few weeks to 2 years.

Bachelor’s degree. To enter occupations, including those in management and engineering, workers typically need a 4-year college degree. Employers might require that the degree be in a specific field, such as business or engineering.

Other degrees. No occupations that typically require an associate’s, master’s, or doctoral or professional degree for entry met the cutoff for this article of having 1 percent of manufacturing employment. This does not mean that occupations with these levels of education are not in manufacturing, however.

For example, occupations in manufacturing that typically require an associate’s degree include industrial engineering technicians, chemical technicians, and semiconductor processors. Master’s degree-level occupations in manufacturing include orthotists and prosthetists.

Occupations in manufacturing that typically require a doctoral or professional degree include medical scientists, except epidemiologists; biochemists and biophysicists; and computer and information research scientists.

Less than a high school diploma. Manufacturing has jobs in some occupations that workers can enter without a high school diploma.

Training

Training on the job is one of the most important ways for workers to become competent at many occupations in manufacturing. This training often happens informally, as workers learn from more experienced workers. More structured training sometimes is offered as well.

Through on-the-job training, workers get instruction in the tasks specific to their occupations—but the learning often comes through doing. “It’s that hands-on experience that makes things click,” says O’Gorman. “It takes time, patience, and practice.”

BLS identifies the amount of training that workers typically need to become fully competent in an occupation. Occupations receive designations indicating if they typically need no on-the-job training; short-, moderate-, or long-term- on-the-job training; an internships or residency; or an apprenticeship. Such training is occupationspecific rather than job-specific: The skills learned in one

Page 39

“Through the 2000s, most of the unskilled jobs got taken out of existence, because manufacturers could program machines to do those things,” says Carrick. “But people need to maintain or fix the machines. So manufacturers need fewer workers, but the workers they do need require higher level skills.”

Mercy St. Anne Hospital / Mercy St. Charles Hospital / Mercy St. Vincent Hospital / Mercy Children’s Hospital At Mercy, our Mission is defined as “extending the healing ministry of Jesus by improving the health of our communities with emphasis on people who are poor and under-served”.

What brings our Mission to life is an understanding among every Mercy associate that every life is worthy of our best effort. Every patient has unique circumstances, and we treat them for the individuals they are. While Mercy facilities offer the world-class technology and capabilities you would expect from a leading health system, what patients appreciate most is the genuine spirit of compassion and understanding Mercy associates provide.

Located in Toledo, Mercy is one of Northwest Ohio’s largest employers. The division consists of two Community Hospitals, one Medical Center and one Children’s Hospital. Ancillary affiliates include Home Care, Community clinics, Life Flight, and physician offices.

For employment opportunities please visit mercyweb.org or contact the Recruitment office at: 2200 Jefferson Avenue, Toledo, Ohio 43604. EOE

6339 Mill Street Rhinebeck, NY 12572 Fax Resumes to: 845-876-2020 www.astorservices.org Astor Services for Children & Families is a voluntary, nonprofit agency sponsored by Catholic Charities of the Archdiocese of New York, providing a range of services for children and their families regardless of race, creed or national origin, serving Dutchess, Orange, Ulster, & Bronx counties. For employment consideration including psychiatrists, psychologists, social workers, and nurses please submit your resume/cv along with copies of certification and licensure to hr@astorservices.org.

Astor Services for Children & Families is an Equal Opportunity Employer, and does not discriminate against employees and applicants for employment on the basis of race, color, creed, natural origin, gender, actual or perceived age, citizenship, alienage, disability, marital status or sexual orientation, or as further provided by governing law applicable to the employee’s work location.

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PORTUNITY EMPLOYMENT JRNL

BOS032161B

equal opportunity employment journal

1

“It’s that hands-on experience that makes things click.”

job can be transferred to another job in the same occupation.

None. This designation indicates that no additional occupation-specific training or preparation is typically required for workers to attain competency. Industrial engineers, mechanical engineers, and general and operations managers are some of the occupations that do not typically require occupationspecific on-the-job training.

Short term. Occupations requiring short-term on-the-job training are defined as those in which workers typically learn the skills they need with 1 month or less of informal training or experience in the job. Among the 4/30/2014that typically need occupations NCAPONE short-term on-the-job LAHEY0001 training are customer service representaLahey tives, sewing machine operators, and production workers’ helpers.

Moderate term. In occupations requiring moderate-term on-the-job training, workers typically need more than 1 month and up to 12 months of combined on-the-job experience and informal training to attain competency. Examples include team assemblers, welders, and computer-controlled machine tool operators.

Long term. To become competent in occupations requiring long-term on-the-job training, workers typically need more than 12 months of on-the-job training or, alternatively, combined work experience and formal classroom instruction. General maintenance and repair workers, industrial machinery mechanics, and machinists are among the occupations designated as needing this level of training.

Internship/residency. An

If you’re looking for a challenging career, DentaQuest is looking for you. www.dentaquest.com

One of the nation’s leading oral health companies

Our Vision We value the inclusion of all

Lahey Hospital & Medical Center is a physician-led, nonprofit group practice.

At Lahey Hospital & Medical Center, patient care always comes first.

Because of our focus on excellence in patient care, Lahey Hospital & Medical Center continues to attract the best people across all departments and disciplines.

To learn more about Lahey Hospital & Medical Center, please visit: careers.lahey.org

We recognize the strategic, economic, and customer value of a diverse

We have openings in: Client Services Finance

41 Mall Road, Burlington, MA 01805 We are an EEO/AA/Minorities/Females/Disabled/Veterans.

We are proud to reflect the diverse communities that we serve.

Reasons to work for DentaQuest

each person brings to the company.

a part of our everyday culture.

IT

Work-Life Balance Growing Company Community Service Oriented

Mission: To Improve the oral health of all.

To apply visit www.dentaquest.com/careers

TUCSON, ARIZONA

Holy Redeemer’s holistic approach to healing is unique among healthcare providers.

Caring for the total person goes beyond the act of delivering excellent medical care. It involves meeting the emotional, spiritual and social services needs of those we serve.

November 2014 internship or residency involves training under supervision in a professional setting. This type of training is commonly required for state licensure or certification in fields such as medicine and architecture.

Although rarely required to enter occupations in manufacturing, a few occupations with jobs in the industry, such as industrial-organizational psychologists, may need this type of training.

Apprenticeship. An apprenticeship is a form of training that involves paid work and related technical instruction. Occupations that typically need training in the form of an apprenticeship include sheet metal workers, electricians, and millwrights.

BLS designates occupations as needing an apprenticeship if it is part of the typical path to entry and competency. There are occupations with apprenticeships available that are not designated as such by BLS.

Experience And More

Our Commitment to Diversity and Inclusion

Jo te in o se ach ur 2 ve ing 8 n c h 3-b om osp ed mu ita nit l or y c on lin e ics of . ou r

00

From maternity and neonatal services, to end-of-life care and every stage of life in between, Holy Redeemer’s services focus on your total well-being.

821 Huntingdon Pike Huntingdon Valley, PA 19006 For more information or for current employment opportunities visit us at www.holyredeemer.com and apply online.

Equal Opportunity Employer

To qualify for an entry-level position in some occupations, you may need either work experience in a related occupation, a professional credential, or both. In other occupations, experience is useful even if it isn’t required. And networking is helpful for getting a foot in the factory door.

Experience. BLS designates whether occupations typically require work experience in a related occupation. For example, industrial production managers typically need 5 or more years of work experience in a related supervisory occupation.

Regardless of whether it is required, however, having manufacturing experience is often helpful before entering these occupations. Summer or part-time jobs and internships are ways to discover what you like about working in manufacturing—or whether it’s for you.

Credentials. In some occupations, it may be important, or even necessary, to have state licensure or certification from a professional association or credentialing body.

For example, machinists who complete certification programs may have better job opportunities than those who don’t. And heavy and tractor-trailer truck drivers often need a commercial driver’s license before being hired.

November 2014 Networking. Networking can help you to learn more about the specifics of what employers are looking for.

It might even provide clues about which manufacturers are hiring.

Joining professional associations is one way to make contacts. Opportunities to network are available to students, too, and they usually offer a social outlet. For example, O’Gorman was involved with SkillsUSA, a national skills competition, while in college. “I got to meet so many new people,” she says, “both students who were passionate about printing and manufacturing like me and experts who work in the industry.”

Building a network can start anywhere. If you don’t have personal contacts, consider going straight to the source of employment.

“Try to go visit one of your local manufacturers,” says Carrick. “They are in every state, in almost every small town or city, and most are willing to show people what they do.”

O’Gorman credits networking with helping her to land a job in a difficult market. “When I graduated from college during the recession, there weren’t many jobs available, but my network helped me to get started in my career,” she says. “They knew where the opportunities might be and pointed me in the right direction.”

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SELF-EMPLOYMENT: What To Know To Be Your Own Boss

by Dennis Vilorio

W

hat’s the best thing about being selfemployed? Angella Luyk, owner of two businesses in Rochester, New York, doesn’t hesitate to answer.

“No one can tell me what to do, because I’m the boss,” she says. “I’m in charge of my own future.”

Luyk is one of nearly 15 million workers identified as self-employed in April 2014, according to the U.S. Bureau of Labor Statistics (BLS).

These workers accounted for about 10 percent of the overall workforce.

But Luyk cautions that working for yourself isn’t for everyone. “It can get tough and scary,” she says, “because everything relies on you.”

Success takes preparation, determination, and time—and it’s not guaranteed.

This article can help you decide whether self-employment is for you. The first section describes some of the rewards and challenges of self-employment. The second section presents data to highlight occupations that have many self-employed workers. The third section discusses how to become self-employed. Resources for more information are listed at the end of the article.

Is self-employment for you?

People choose to become selfemployed for many reasons, including greater independence and flexibility. But they also must consider the downsides, such as the long hours and lack of benefits.

As part of your decision-making process, you should weigh the pros and cons of starting a business, along with your own reasons for seeking self-employment. For example, hoping to make a lot of money quickly can lead you into trouble. But if you feel passionately about developing an idea, self-employment may be right for you.

Rewards

For many self-employed workers, autonomy is the biggest reward. They are able to make their own decisions, such as what kind of work they do, whom they do it for, where and when they do it—and even how much to pay themselves.

Self-employed workers usually take on many different tasks, learning to do each as the need arises. For example, a self-employed barber needs to find a suitable location for opening a shop, attract clients, and price services, in addition to cutting hair.

Learn More

You can learn more about the occupations in this article, and hundreds of others, in the Occupational Outlook Handbook. Public libraries also have career resources and business directories to help identify local manufacturers.

SkillsUSA is a national organization for skills training in high school and college career and technical education programs. To learn about its programs, scholarships, competitions, and more, contact SkillsUSA 14001 SkillsUSA Way Leesburg, VA 20176 (703) 777-8810 Article provided by the Bureau of Labor Statistics

VA Long Beach Healthcare System 5901 East 7th Street • Long Beach, CA 90822

The VA Boston Healthcare System’s consolidated facility consists of the Jamaica Plain campus, located in the heart of Boston’s Longwood Medical Community; the West Roxbury campus, located on the Dedham line; and the Brockton campus, located 20 miles south of Boston in the City of Brockton.

We believe each employee brings individual values to our organization; we also believe that these individual differences produce the very best healthcare services for veterans.

If you have what it takes, please consider applying for one of our available positions posted online at: www.vacareers.va.gov or www.boston.va.gov 940 BELMONT STREET • BROCKTON, MA 02301 The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

The VA Long Beach Healthcare System is one of the most diversified tertiary health care providers in the VA. It is a teaching hospital, providing a full range of patient care services, with state-of-the-art technology as well as education and research.

Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities.

For more information about us and our current vacancies, please visit: www.longbeach.va.gov EOE

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Many workers find that self-employment allows them not only to expand their professional skills, but also to enrich themselves personally. “I learned a lot more about business and life than I ever expected,” says Megan Lebon, a physician who owns a practice in Atlanta, Georgia.

Self-employment can bring other rewards, too. Some workers enjoy creating a new business and watching it grow.

They feel good about working for something they believe in.

Challenges

Self-employment is hard work, especially during the first few years. Workers may have difficulty finding clients, earning a steady income, securing business loans, and navigating laws. These challenges add up to financial risk and uncertainty.

And, with income frequently unpredictable, workers may try to handle all or most parts of the business themselves. “You end up working a lot more than you think, oftentimes way more than when you were working for someone else,” says Vicki James, owner of a marketing business in Rochester, New York. This schedule can make balancing work and personal life difficult.

Another challenge with self-employment is lack of benefits. Public and private employers typically contribute to retirement, health, and other benefits, offering affordable options to their employees. But self-employed workers must find these benefits and pay for them

November 2014

tion. In considering career options, it’s helpful to know which occupations are favorable for self-employment.

Defining and counting

BLS classifies self-employed workers as either incorporated or unincorporated. Incorporated workers, such as small-business owners, have established a legal corporation and typically employ “You end up working others. Unincorporated workers, such as freelancers, have not a lot more than you established a corporation and think, oftentimes way often operate alone. self-employed workers more than when you areMost unincorporated, according to were working for BLS. In April 2014, there were nearly 9.3 million unincorporated someone else,” workers—about twice the number of incorporated workers. The data in this article entirely out of pocket. And there is no paid leave are for unincorporated self-employed workers for vacation or illness: A day off work is a day only. without pay. These types of burdens may overAnd, according to the U.S. Census Bureau, stretch limited financial resources. most businesses in the country are also uninA SNAPSHOT OF corporated nonemployers—that is, owned by SELF-EMPLOYMENT one person and employing nobody else. Some BLS projects the number of self-employed self-employed workers, like Luyk, own more workers to grow 3.6 percent between 2012 and than one business. As a result, the number of 2022, much slower than the average for all nonemployer businesses exceeds the number of occupations. But job prospects vary by occupa- unincorporated workers.

Opportunities on the Leading Edge

People choose healthcare as a profession for a reason: to deliver personalized care with leading-edge resources. This is what Allegiance Health is all about.

We provide job stability and great benefits. More importantly, we work to create a welcoming and nurturing workplace. Learn more about us at:

www.allegiancehealth.org

ALLEGIANCE HEALTH • 205 NORTH EAST AVENUE • JACKSON, MI 49201 It is the policy of Allegiance Health to recruit, hire, train and promote, into all job classifications, the most qualified persons without regard to race, color, national origin, sex, religion, age, disability or veteran status.

Lower Keys Medical Center is a comprehensive regional healthcare resource committed to the delivery of consistent quality services in a safe and fiscally responsible manner that meet the needs of patients, physicians, employees and our community; and to the maintenance of an environment that encourages individual development, teamwork and pride with compassion and respect for each person.

Our commitment to diversity is demonstrated through strategic initiatives aimed at providing training and awareness to our employees, hiring people of diverse backgrounds at all levels in our hospital.

For career opportunities at LKMC, visit our website at www.lkmc.com. Lower Keys Medical Center is An Equal Opportunity Employer.

LOWER KEYS MEDICAL CENTER 5900 College Road • Key West, FL 33040

A Great Career. A Great Life.

Taking care of patients in our seven hospitals, outpatient specialty clinics and primary care centers is what we do best. From moment one.

To learn more about how you can join our award-winning team, visit CarilionClinic.org/Careers or contact a recruiter at 800-599-2537.

Equal Opportunity Employer/Minorities/Females/ Protected Veterans/Individuals with Disabilities

Carilion Clinic’s Roanoke campus

November 2014

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Most self-employment

Throughout the United States, there are many occupations with high levels of self-employment. But high levels of employment don’t necessarily mean high growth. For example, the occupation with the highest level of selfemployment in 2012 was farmers, ranchers, and other agricultural managers—yet BLS projects this occupation to shrink almost 27 percent by 2022.

Get started

Even after you choose an occupation for starting a business, becoming self-employed isn’t as easy as deciding to work for yourself. You need certain skills and a lot of preparation before you can focus on setting up and growing a business.

But if getting started seems daunting, remember that you don’t have to do everything at once and that help is available. Focus on taking one step at a time.

Skills and knowledge

One of the most important requirements for self-employment, business experts say, is having the technical skills and knowledge you need to do the work you want to do. For example, a graphic design freelancer needs to know color theory and how to use design software. It’s a bad idea to start a business in something you don’t understand well.

Other technical skills, such as bookkeeping and marketing, are helpful for operating a business. You can learn these skills in a class, at school, with the help of a mentor, or on your own. Higher education, although not a prerequisite for success, is often useful.

Some occupations have specific entry requirements, regardless of whether workers are self-employed. Physicians, for example, must have a bachelor’s degree and complete a medical degree program, residency, and licensure requirements. And real estate agents need to become licensed in their state.

Experts suggest that, in addition to having technical skills, you focus on improving “soft” skills, such as time management and people skills. And, regardless of what you do, having a passion for the work is key.

Time management. Self-employed workers often have multiple responsibilities and keep long hours. Being able to manage time efficiently—for example, through multitasking and scheduling—is crucial. These skills help you determine how much time you need to complete tasks and whether you can take on additional work.

People skills. Good people skills, such as communication and customer service, help you attract and retain both employees and clients—especially in the beginning. “Early on, you’re the chief salesperson,” says Dennis Wright, a small-business mentor in Santa Ana, California. “You have to sell people on your abilities and the value of your product or service.”

Passion. Experts say that a passion for what you do can give you the belief, motivation, and commitment you need to overcome the challenges that self-employment may present. “You must like and be committed to what you’re doing,” Wright says, “or you’re likely to give up when you hit bumps in the road.”

One of the most important requirements for self-employment, business experts say, is having the technical skills and knowledge you need to do the work you want to do.

Preparation

No matter how skilled and knowledgeable you are about the product or service you want to sell, you still need to prepare to ensure success in selfemployment. Experts recommend that before you invest any money, you take some time to figure out what motivates you to become self-employed, do your research, and ask for help as you plan your business.

Understand why. Experts say that self-employed workers often feel discouraged, especially when just getting started. Understanding your motivations for becoming self-employed can help sustain you in times of struggle.

“The reasons why are the catalyst that will push you forward,” says James.

“They will help you overcome the moments of doubt.”

The reasons for becoming self-employed differ for everyone. Consider what your reasons are, and make note of them. Then, refer to them when you face challenges, to remind yourself of why you pursued self-employment.

Research. Researching your potential business is a way of evaluating whether your idea is marketable. Through research, you can also learn more about your potential customers, competitors, and collaborators.

Experts suggest examining the prospective market for your product or service so that you can answer essential questions, such as the following: • Who and where is the customer?

• How can your potential customers benefit from the product or service you are offering?

Attention all Physicians and Clinicians!

Come join a team of dedicated medical professionals at the Chillicothe VA Medical Center, Chillicothe, Ohio. We are located 45 miles south of Columbus and within easy driving distance of Cincinnati, Dayton, Toledo, & Cleveland. The Veteran Healthcare Administration is the largest, most technologically advanced integrated health care system IN THE NATION, you’ll have a wider range of opportunities and leadership position available for you to explore.

We have openings for multiple Physicians; both General and Specialist positions; Nurse Practitioner and Physician Assistant.

• Cardiologist • Dermatologist • Nurse Practitioner • Hospitalist

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If interested please forward a CV or if you have any questions e-mail Darlene.maravilla@va.gov or call 740-773-1141 x7261. Ms. Maravilla will set up a telephone interview for applicants and the various care lines (departments) who have openings.

For more information visit: www.chillicothe.va.gov 17273 State Route 104 | Chillicothe, OH 45601 VA is an Equal Opportunity Employer and an Affirmative Employment employer

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November 2014

had success with self-employment are often idea is viable, it’s finally time to set up shop, good sources of information to those who are right? Not quite; you still have work to do. For considering it. They may share tips and mis- starters, you need to write a business plan, ensure takes, experts say, or make valuable suggestions that you meet all legal and tax requirements, and Professional journals, focus groups, surveys, you hadn’t considered. “Learn from people prepare to limit your legal and financial liability. business clubs, seminars, and current business smarter and more experienced than you,” says These steps also apply if you decide to freeowners are among the sources that can provide Luyk. lance, even if you get started quickly out of your answers to these questions. You may own home. even find reports written by people Another difficulty is a lack of money who have done similar research. early on. Experts suggest that, before “If you don’t set goals, you won’t achieve But not every business idea is a winyou get started, you should save up them,” says business mentor Jack Bernard. ner. Experts suggest moving on when enough money to last a couple of years so that you avoid financial pityour research shows that an idea won’t falls. work. Your next idea might be the Another possible advantage in asking for help Write a business plan. A business plan right one.

And be careful not to let research stop you is finding a mentor: someone who offers guid- describes what service you’ll provide or product from actually getting started. “I thought I first ance, encouragement, advice, and emotional you’ll make, along with how and when you’ll needed to know everything about running a support throughout the life of your business. do it. “If you don’t set goals, you won’t achieve business,” James says. “Find the courage to You may meet a potential mentor informally or them,” says business mentor Jack Bernard.

“You’ll just chase your tail.” Use your research make mistakes, and learn from them as you go.” through a business organization. to set goals for the business within specific Ask for help. Many of the principles of busi- Setting up shop ness are the same, so people who have already After you’ve determined that your business timeframes. Your business plan should explain • Who are your competitors?

• What will set you apart from your competition?

Signature HealthCARE, LLC and affiliates MMS is delivering customized service models and top quality products across the spectrum of healthcare.

For career opportunities visit us at www.yoursignaturecareer.com

We are headquartered in St. Louis, MO and have branch locations in AZ, FL, Guam, IL, KS, LA, NJ, NY, & SC. For more information go to:

We stand in support of equality for and advancement of all people based on their qualifications and actions alone without regard to color, gender, age, religion, national origin or disability.

www.mmsmedical.com

13400 Lakefront Drive • Earth City, MO 63045 • EOE

EEO/AAP

At Saint Vincent, we believe that our ability to provide high quality care is made possible by our most valuable resource—our associates. In order to continue to provide exceptional care, our associates deserve a positive work environment.

A work environment that provides them with the right tools, the right educational opportunities and the right benefits to help them succeed both personally and professionally.

To learn more about us and our current openings, visit our website at: AHN.org/Careers

232 West 25th Street • Erie, PA 16544 • Equal Opportunity Employer

T

here are many good reasons why people choose to work at Mission Regional Medical Center. Strong reasons like good benefits, incentives, and of course, competitive compensation.

But what sparks the most pride in our community aren’t the reasons why they choose to come to Mission Regional Medical Center. It’s why they choose to stay. Mission Regional Medical Center isn’t just a place to find another job. It’s a place to jump start a healthcare career.

Learn more about us online: http://missionrmc.org 900 South Bryan Road • Mission, TX 78572 • EOE

Don’t Fall Behind!

NOW is the time If you’ve been waiting for an opportunity to get a fresh start with a new employer in a supportive, team-oriented environment – NOW is the time! Join our award winning organization.

We are hiring:

Leadership Nursing Positions Managers and Supervisors Registered Nurses Part-Time, Full-Time and Per Diem Premium Rate RN Float Pool Med Surg or Critical Care Flexible Shifts

Sign-On Bonus Based On Experience Apply Online: www.CommonwealthHealth.net Regional Hospital of Scranton does not discriminate against any person on the basis of race, color, national origin, disability, or age in admission, treatment, or publication in its programs, services and activities, or in employment

changing lives... every day.

Any job can provide you with a paycheck and benefits, but a job with Hillcrest HealthCare System will give you so much more. Your expertise, skills and knowledge will play an active and important role in providing high quality healthcare to an extensive patient base. And in doing so, you will gain the satisfaction that comes with helping people improve their health and their lives.

At Hillcrest, we are changing lives, and we’d like you to join us.

Hillcrest.jobs

November 2014

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Pelham Medical Center Exciting Opportunities

There is no better form of advertising than word of mouth,” Wright says. “Give your customers a positive experience, and they’ll come back with a friend.” in detail every part of your business, including the following: Your business values and vision for the future Your business’s strengths, weaknesses, opportunities, and threats

Financial projections

The experience and achievements of key staff.

Business plans are important when you seek funding, which may include loans and grants. Most reputable creditors require applicants to have a business plan, a solid credit score, and a criminal background check before agreeing to lend or invest money in a business startup.

There are plenty of free resources available to help you write your plan.

For example, you can find step-by-step guides and templates online or at your local library. And some business organizations offer individualized business counseling.

Meet legal requirements. To legally operate a business, you need a business license, as well as permits from the city and county, or both, in which the business is located. Local governments have many different requirements, but common ones include health and zoning permits.

You also need to meet Internal Revenue Service requirements. These include registering for an employer identification number, reporting wages and taxes withheld, and verifying employees’ eligibility to work in the United States.

Other federal requirements may apply, depending on your business product or service. For example, a business that sells produce throughout the country needs a permit from the U.S. Department of Agriculture to ensure that the food is safe.

Limit liability. The way you structure your business affects your legal and financial responsibilities. For example, a sole proprietor is someone who owns a business and is accountable for all of its assets, obligations, and so on. And sole proprietors take a great risk by assuming all responsibility for their business; lenders can take control of personal assets of a sole proprietor who fails to repay a business loan.

Some business structures are designed to limit personal liability. The most common are a limited liability company (LLC) and an S corporation.

Both of these arrangements protect personal assets by risking only what is invested in the business. Generally speaking, an LLC is easier to set up and manage, but an S Corporation allows for the sale of business stock to investors.

DO YOU WANT TO BE PART OF SOMETHING THAT COULD REDEFINE YOUR CAREER? Join Pelham Medical Center and be part of a unique facility devoted to quality patient care.

It’s this patient-centered focus that led to a national award in patient room layout from the Center for Health Design. Pelham Medical Center, conveniently located in Greer, South Carolina, includes an emergency department, medical/surgical units, intensive care and more. Recognizing that quality patient care requires quality professionals, we offer competitive salary and benefit packages. Be a part of our innovative approach to health care at Pelham Medical Center.

For more information or to apply, please call a hospital recruiter at 800-288-7762 or visit PelhamMedicalCenter.com.

Growing the business

After you’ve completed the necessary steps for self-employment, you’ll need to focus on growing the business. Networking, staying competitive, making adjustments, and working through challenges will increase your chances of success.

Network. Experts say that networking is one of the best ways for selfemployed people to spend their time. Among other benefits it provides,

PelhamMedicalCenter.com

0514_BL

EOE

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equal opportunity employment journal

“There’s always someone willing to undercut your prices,” says James.

“Be better in other ways.”

A thriving environment for learning, innovation and growth

smart people. smart ideas. smart choice.

Why do so many people join MTS Systems Corporation and stay for a career? Because this is a place where you get to apply your creativity, work with smart people on fascinating projects, and make a positive impact on people’s lives.

It is a place where you can learn, innovate and grow professionally.

Our business is thriving.

Our future is exciting.

Your potential is unlimited.

www.mts.com

be certain.

November 2014

networking offers opportunities for selfemployed workers to reach potential cli- ness—not in the business.” ents, meet business mentors, and test ideas It’s important to hire employees who have to gauge interest. “You have to make your- experience and skills that you don’t have. self visible to your market,” Lebon says. For example, opening an eatery to show“People can only do business with you if case your culinary skills can be risky if you they can find you first.” have never run a restaurant. Employing a People usually network at business manager will offset your lack of manageevents, clubs, and meetings. Volunteering ment experience and let you focus on your with a professional organization or serv- strengths, such as cooking or designing the ing on a community board also can be menu. useful. And networking doesn’t have to Persevere. Working for yourself is not be formal. “Sometimes I just have coffee easy. The business might take longer than with people and share ideas, without wor- you expect to turn a profit, for example, or rying about business,” says Ryan Schwartz, you might have trouble making rent or paya freelance communications specialist in ing your employees.

Portland, Oregon.

As most self-employed workers will tell Some self-employed workers also use you, it takes lots of preparation, determinatraditional marketing tools, such as creating tion, and time to achieve success in a new a website or advertising in a local paper, to business. “This is a marathon,” Lebon says. attract clients. But experts caution against “Temper your expectations, take things one relying too heavily on marketing, which step a time, and don’t give up.” often is expensive and yields mixed results.

Remember, experts say, you don’t have “There is no better form of advertising than a chance for success unless you take the word of mouth,” Wright says. “Give your first step. “People are so afraid to fail that customers a positive experience, and they’ll they become paralyzed,” says Luyk. “But come back with a friend.” you can learn a lot from failure. And if you Stay competitive. Competition is a part don’t try, you’ll always wonder what could of being in business. To stay competitive have been.” with other businesses that are like yours, For more information you have to stand out in areas such as price, The Occupational Outlook Handbook has quality, and service. “If you can’t define detailed profiles for hundreds of occupawhat makes you better,” says Bernard, tions, including those highlighted in this “your customers certainly won’t know, and article. These profiles include informathey will take their business elsewhere.” tion about job duties, employment, wages, Updating your research will help keep qualifications, you informed about and job outlook. competition in your However, the market. After starting Updating your research will wage data are for her cleaning business, help keep you informed about wage and salary for example, Luyk only— asked potential clients competition in your market. workers not for the selfwhat they liked and employed. disliked about their “The U.S. Small existing cleaning serBusiness Administration (SBA) has many vice. She used their feedback to improve resources for people looking to start a busiher business. ness. These resources include articles, video When trying to set yourself apart from tutorials, networking events, and smallother small businesses, don’t compete on business loans. To find an office near you, price, say experts. Large businesses often visit www.sba.gov or contact answerdesk@ offer lower prices because they have some sba.gov. advantages, such as the ability to buy in Another source of self-employment inforbulk at reduced cost, that small businesses mation is SCORE. This nonprofit orgado not. Lowering prices also reduces profit, nization offers free information and serwhich makes it harder to stay in business.

“There’s always someone willing to under- vices, including workshops, individualized cut your prices,” says James. “Be better in mentoring, networking events, and articles about a variety of business topics. Some other ways.”

Make adjustments. As your business articles are also available in Spanish. Call evolves, it may outgrow your original toll free, 1 (800) 634-0245, or visit www. vision. Keep up with developments by mak- score.org.

Freelancers can find some important sering adjustments as necessary. For example, vices through the Freelancers Union. The you may have planned to run your business from home for several years, but brisk sales union’s free membership provides access to might allow you to rent office space sooner health, dental, life, disability, and liability insurance; a 401(k) retirement plan; and than expected.

Experts often recommend adding workers corporate discounts. It also hosts a client to your payroll as one of the first tweaks scoreboard and contract creator tool. To you make after your business is established. contact the union, call toll free, 1 (800) 856“Hire people to help you as soon as you 9981, or visit www.freelancersunion.org.

Article provided by the Bureau can afford them,” says Luyk. “Then you of Labor Statistics can spend your time working on your busi-

November 2014

equal opportunity employment journal

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CAREERS IN LAW FIRMS

Y

by Craig Stalzer

ou’re probably aware that lawyers work in law firms throughout the country. But did you know that law firms also employ a wide variety of other workers?

The legal services industry, which includes offices of lawyers (commonly known as law firms), employed more than 1 million workers in 2013, according to the U.S. Bureau of Labor Statistics (BLS)—and more than 90 percent of jobs in the industry were in law firms. In addition to lawyers, more than 100 occupations are in law firms. These occupations include ones you might expect, such as paralegals and legal assistants, and others you might not, such as bookkeepers, computer support specialists, and general and operations managers.

This article is a snapshot of work in law firms. The first section gives an overview of the legal services industry and some of its occupations. The second section examines the employment, outlook, and wages of the occupations. The third section describes some of the rewards and challenges of work in a law firm. And the fourth section discusses how to prepare for these careers. Sources for more information are also provided.

LAW FIRM WORK

Law firms comprise lawyers who advise clients on their rights and responsibilities and represent clients in legal proceedings. Some firms have a variety of practice areas, such as bankruptcy, real estate, immigration, and criminal law. Other firms may specialize in one. Lawyers made up one-third of all employment in the legal services industry in May 2013, with paralegals and legal assistants and legal secretaries combining for another 35 percent. In addition to offices of lawyers, this industry also includes offices of notaries and offices of title abstract and settlement.

Other occupations employed in law firms are record clerks, bookkeepers, information technology (IT) specialists, and general and operations managers. These workers do tasks such as sending invoices to clients and creating the firm’s document management systems. However, these and other occupations make up a small percentage of the legal services industry. (In some firms, these are contract workers who are not employed directly by the law firm and are not counted as part of the legal services industry.)

Responsibilities of law firm workers may overlap. For example, paralegals may be given some administrative tasks—such as filing papers and scheduling meetings—previously assigned to legal secretaries. At the same time, legal secretaries often perform paralegal tasks, including research and fact checking.

Lawyers

Lawyers advise and represent individuals and businesses on legal issues and disputes. Lawyers research relevant laws and regulations and apply them to the clients’ circumstances. Within a firm, lawyers typically specialize in one or two legal areas. For example, a criminal lawyer defends a person or business charged with unlawful activity. A corporate lawyer handles mergers and acquisitions or conflicts between corporations.

A lawyer’s work for a client usually begins when a client hires the firm.

The client may need legal representation to defend against or pursue a specific action or to handle legal questions as they arise. Lawyers review both their clients’ and the opponents’ documents to determine what the facts are and which documents are relevant to the case.

After reviewing documents, lawyers typically meet with clients to ask questions about the facts of a case. “I talk to people frequently to try and find out what the truth is,” says Adrienne Herrera, a lawyer in Los Angeles, California.

Lawyers also interview people relevant to a case. Sometimes, lawyers request that the court issue a subpoena to compel participation from someone who may have important information about the case but is reluctant to get involved. The research, interviews, and other documents help lawyers to craft legal analysis and arguments on behalf of their clients. To advocate for the client’s position, lawyers often write supporting documents and submit them to the court. Lawyers must also inform their client about the status of the case and advise the client on the best way to proceed. Time spent on client contact usually differs by firm and legal practice area.

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Paralegals

Paralegals help lawyers with a variety of tasks. Some paralegals conduct

The legal services industry, which includes offices of lawyers (commonly known as law firms), employed more than 1 million workers in 2013—and more than 90 percent of jobs in the industry were in law firms.

Braskem_EOE_Ad_vertical_PRINT.pdf 1 4/14/2014 2:10:07 PM

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research. Others draft, edit, and fact check correspondence and legal documents, such as complaints and settlements. Paralegals manage the emails, data, and documents pertaining to a case. Many paralegals use computer software and document management systems to catalog and organize these documents chronologically or by subject matter and to review documents for specific keywords or topics. For trials and hearings, paralegals assist lawyers by arranging and organizing important documents for easy access. In some cases, paralegals may attend trials or hearings along with the lawyers.

Paralegals also help lawyers with administrative and clerical tasks, depending on the firm’s needs. For example, they may schedule meetings with clients, file documents, and send correspondence to relevant parties in a case. Paralegals may also specialize in one or two legal areas. For example, they may work in bankruptcy, family law, or immigration.

Specific job duties vary by type of law and type of firm, among other factors.

Legal Secretaries

“Legal administrators need to find ways to increase efficiency, reduce costs, meet the demands of the clients, and still have the firm provide quality legal services,”

Legal secretaries assist lawyers by handling administrative and clerical tasks, such as answering phones and typing correspondence. They also file and ensure proper indexing of legal documents and materials. Legal secretaries also keep track of filing deadlines and proofread documents. They maintain a lawyer’s calendar and client lists, schedule appointments and hearings, and make travel arrangements as necessary.

In addition, legal secretaries may prepare financial reports and invoices by updating lawyers’ timesheets and recording the amount of time a lawyer spends on a case. Some legal secretaries report to and assist multiple lawyers working on a variety of cases.

Experienced legal secretaries may assist with research by reviewing journals, newspapers, documents, or other resources.

Record Clerks

Record clerks are responsible for organizing, maintaining, and tracking client and case files in a law firm. Many record clerks help prepare material for storage and retrieval.

For example, they may pack or unpack file boxes, take inventory of and index each box’s contents, and coordinate pickup from an offsite location. Their aim is to keep stored files accessible. “We make sure everything is labeled correctly and is correct in the system,” says Marie Ramos, a records coordinator for a Potomac, Maryland, law firm, “so when attorneys, paralegals, or legal secretaries need a file back, we can get it to them quickly.”

Some record clerks manage uploading documents to the law firm’s file management system. Record clerks may also check to ensure that potential clients do not cause conflicts of interest for the firm—that is, situations in which the firm would be representing an opposing party or interest. “We run reports that we send to the attorneys,” says Ramos. “We

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equal opportunity employment journal

need to make sure we don’t miss anything.” Some record clerks, called court clerks, organize and maintain records for a court of law; prepare the calendar of cases, or docket; and remind lawyers and witnesses about upcoming court appearances. Court clerks also receive, file, and forward documents to the appropriate parties involved in a case.

Over half of all lawyers and even greater proportions of paralegals and legal secretaries work in the legal services industry.

Bookkeepers

Bookkeepers are typically responsible for the law firm’s financial records.

These workers prepare invoices for clients, track overdue accounts, and assist with collecting balances. They also monitor daily activity in the firm’s bank accounts, input payroll information, and process checks. Many of these tasks are routine. “About 50 percent of my time is spent processing checks,” says Lindsay Rials, a bookkeeper for a Phoenix, Arizona, law firm. “The job is mostly data entry.”

In addition to entering data in the firm’s records system, bookkeepers produce reports for managers about the firm’s financial health. These reports help the firm’s leadership decide which cases to accept and how to allocate staff efficiently. “I look at how much money a client is bringing in and how much time is spent working on the case and flag the cases that stand out,” says Rials. “We can determine the break-even point of whether a case is worth taking on, financially.”

Some bookkeepers handle other administrative tasks, depending on the firm’s needs. For example, Tina Kaku, a bookkeeper for a law firm in New York, New York, sometimes opens and closes the office and works the reception desk.

Computer Occupations

Workers in a variety of computer occupations manage law firms’ information technology (IT) and communication networks.

Computer and information systems managers, sometimes known as IT directors, focus on improving a firm’s IT networks and systems. These managers provide the resources that lawyers need to serve their clients, says June Huie, IT director for a Wichita, Kansas, law firm. Cloud computing allows lawyers and others to access data, information, and documents at any time through a mobile device, such as a laptop or smartphone.

Computer and information systems managers help to reduce the security risks associated with remote access and to ensure that the firm maintains client confidentiality.

Workers in other occupations may oversee the firm’s IT systems. Network and computer systems administrators and computer network architects, for example, ensure that email and data storage networks and employees’ workstations are properly connected to the firm’s computer network. Computer support specialists train users and troubleshoot problems. Database administrators help develop document management systems, using software to organize and securely store legal documents for easy access.

General and Operations Managers

General and operations managers, often known in law firms as legal administrators, oversee the day-to-day operations and management of the firm. “Legal administrators need to find ways to increase efficiency, reduce costs, meet the demands of the clients, and still have the firm provide quality legal services,” says Oliver Yandle, executive director of the Association of Legal Administrators in Lincolnshire, Illinois.

Legal administrators primarily supervise the work of the firm’s support staff, which may include legal secretaries, record clerks, and bookkeepers.

Some legal administrators also hire and train new staff. Law firm managers also oversee the firm’s cash flow and operating budget. Some managers are also responsible for sending bills and invoices and receiving payment from clients.

In many firms, legal administrators may help prepare strategic and financial plans to manage budgetary challenges. “When times are tough, you have to work harder to stretch every dollar,” says Joan Lyons, an administrator for an East Hampton, New York, law firm. “You have to be very creative in order to do more with less.” Legal administrators also ensure that the law firm remains safe, secure, and well maintained. When necessary, administrators order supplies and equipment and renovate office space.

Instead of hiring general and operations managers, some firms hire specialized administrators to oversee a particular department. These workers include administrative services managers, financial managers, or human resources managers.

EMPLOYMENT, OUTLOOK, AND WAGES

BLS data show that the legal services industry had about 1.1 million jobs in 2013. Overall employment declined by about 71,000 between May 2007 and December 2009, around the time of the last recession. Employment

Page 49

in this industry has been slowly recovering, albeit at a slower rate compared with the economy as a whole. From 2012 to 2022, BLS projects the industry to add 88,700 jobs; projections for specific occupations vary.

Not surprisingly, legal occupations dominate employment in the legal services industry, and many of them are projected to have at least average growth between 2012 and 2022. And all but one of the occupations described in this article had median annual wages that were higher than the $35,090 median for all workers in May 2013.

Employment

Over half of all lawyers and even greater proportions of paralegals and legal secretaries work in the legal services industry, along with smaller numbers of workers in administrative, business, and management occupations. Lawyers are the largest occupation in the legal services industry.

In May 2013, they held about 375,000 jobs in that industry, according to BLS. There were also about 202,900 paralegals and legal assistants and 190,700 legal secretaries employed in the legal services industry.

The administrative, business, and management occupations discussed in this article accounted for another 106,200 jobs in the industry in May 2013. Employment included about 56,100 information and record clerks; 23,900 bookkeeping, accounting, and auditing clerks; 15,500 computer occupations; and 10,700 general and operations managers.

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Page 50

equal opportunity employment journal Outlook

Dealing with clients and managing their expectations can be one of the biggest challenges of working in a law firm.

In response to client pressure, law firms are attempting to reduce costs by improving efficiency and consolidating job duties. Experts say it marks a notable difference in operations. “Law firms are now going through the most significant changes of the past century,” says Yandle. These changes are expected to affect employment growth. For example, lawyers and paralegals now do some duties previously assigned to legal secretaries.

As a result, both legal secretaries and information and record clerks are projected to experience employment declines in legal services between 2012 and 2022.

In fact, of the occupations discussed in this article, paralegals and legal assistants is the only occupation projected to have faster-than-average employment growth (21 percent) in the legal services industry over the coming decade. A major reason for this expected growth is the cost-effectiveness of paralegals, who can do many of the same tasks that were previously exclusive to lawyers.

Lawyers; bookkeeping, accounting, and auditing clerks; general and operations managers; and computer occupations are all projected to have average employment growth in the legal services industry from 2012 to 2022, ranging from 13 percent for lawyers to 8 percent for computer occupations. Employment growth in these occupations is mainly affected by growth of the industry as a whole.

Wages

In May 2013, median annual wages for occupations in the legal services industry were $53,180 overall— higher in this industry than elsewhere for all occupations except paralegals and legal assistants ($45,650 in this industry) and information and record clerks ($29,040 in Tosoh Bioscience, Inc. (TBI) provides highly sophisticated diagnostic systems to doctor’s offices, hospitals and reference laboratories.

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November 2014 this industry).

The wage for legal secretaries in this industry ($42,560) was about the same as across all industries. Lawyers in legal services ($117,170) had some of the highest wages in the industry.

The potential for high wages, particularly for lawyers, often attracts people to these occupations. But, as with occupations in nearly all industries, wages vary for a number of reasons, including work experience, location, and the size of the law firm.

Pros and Cons

As in any industry, workers in law firms have likes and dislikes about their jobs.

Satisfaction comes from helping clients through difficult situations, but long hours and frustrations can make the work stressful. For example, dealing with clients and managing their expectations can be one of the biggest challenges of working in a law firm. “Some clients call you every day looking for updates on their case,” says Ben Lau, a lawyer in Los Angeles, California. “They may not understand that their case is not the only one you’re responsible for.”

Working in a law firm may also mean long days and unpredictable work schedules. The time commitment and workload can be stressful. “A law office is not static, and there are big time constraints,” says administrator Lyons. “There are huge demands that are put on people.” For example, firms may require lawyers and paralegals to bill clients for a certain minimum number of hours. To meet the demands of completing their workload, some lawyers and legal support staff must work more than 40 hours per week, including evenings, weekends, or holidays.

Administrative and support staff may need to be on call for lawyer assistance, particularly during trials.

And long days can sometimes seem longer when the work is tedious. Lawyers and support staff may have to spend many hours reviewing documents, which can number in the thousands of pages for some cases. But the billablehour requirement and workload vary by firm type, size, or location. In many firms, lawyers and support staff have the same work-life balance arrangements—such as telework and

November 2014 flexible schedules—that are common in other occupations. Not all workers in law firms have harried schedules, but they still may get frustrated. “Sometimes, my work goes unnoticed or nobody knows what I do,” says bookkeeper Kaku, “but I handle a lot of the little things that make a world of a difference during the day.”

Despite these challenges, workers in law firms enjoy dealing with new and interesting legal questions.

“There’s always some problem or issue I’ve never seen before,” says Lyons. “It’s never the same day twice.” Workers also enjoy the satisfaction that comes from assisting a client with a change in legal circumstances. “I like that we’re helping clients with something difficult in their lives,” says Alice Harris, a paralegal for a Louisville, Kentucky, law firm. “There is a lot of satisfaction in this job.”

Preparation

There are many ways to get started in the legal services industry. The skill, education, experience, and other requirements vary by occupation.

Skills

Whether advising clients on a case or training staff in the office, workers in a law firm must be able to communicate clearly. For example, lawyers need to summarize key points of a case effectively and persuasively. “You really must have excellent writing skills and communication skills,” says lawyer Lau. “You need to use correct wording.

Otherwise, it could cause complications for your case.”

The ability to work well with others is also essential. Law firms typically assign cases to a team consisting of lawyers, paralegals, and legal secretaries, with each worker having different responsibilities.

“Other people in the firm rely on your work,” says bookkeeper Kaku.

“You must be flexible and be able to work as a team.”Workers should be organized, focused, and able to prioritize projects, even under tight deadlines. “You must be willing to learn and be able to jump from one task to another if something of higher priority comes across your desk,” says Teresa Koch, a legal secretary in Evansville, Indiana.

“It’s very high pressure sometimes.”

Attention to detail is also important for working in a law firm, because mistakes can result in consequences ranging from errors of legal fact to unintended dismissal of a case.

Education and training

Educational requirements vary by occupation, from a high school diploma for legal secretaries to a

equal opportunity employment journal professional degree for lawyers.

High school diploma. Workers who have a high school diploma can typically qualify to be a legal secretary, bookkeeper, or record clerk.

Although law firms may prefer to hire workers who have completed some postsecondary education, high school graduates who have basic office and computer skills usually qualify for entry-level positions.

All three of these occupations, however, usually require some type of on-the-job training. Legal secretaries typically need several months of training to learn legal terminology; record clerks and bookkeepers must learn about a firm’s recordkeeping and bookkeeping software.

Associate’s degree. Paralegals typically need either an associate’s degree in paralegal studies or a bachelor’s degree in any field and a certificate in paralegal studies.

Some law firms prefer to hire job candidates who have a bachelor’s degree, even if they have no legal education or experience, and train them on the job. Associate’s and bachelor’s degree programs in paralegal studies usually combine paralegal training, such as courses in legal research and computer applications in the law, with other academic subjects. Some paralegals do not complete a formal program and receive on-the-job training instead.

Bachelor’s degree. Database and systems administrators and network architects, as well as computer and information systems managers, typically need a bachelor’s degree in computer or information science.

Although a bachelor’s degree is required for some computer support specialist positions, an associate’s degree or postsecondary classes may be sufficient for others. These workers generally start out solving simple problems, taking on more complex tasks as they gain experience. General and operations managers typically need a bachelor’s degree in finance, business administration, or human resources. They usually do not need additional training on the job to attain competency in the occupation.

Professional degree. After earning a bachelor’s degree, lawyers usually need a juris doctor (J.D.) degree from a law school that is accredited by the American Bar Association. Law school typically includes coursework in subjects such as contracts, tax law, and legal research and writing. Lawyers do not need additional training to qualify for entry-level jobs. But to become a lawyer, law school graduates must be licensed and admitted to the bar. Specific requirements for

Page 51

practicing law vary by state and jurisdiction.

EXPERIENCE AND MORE

For some jobs in law firms, work experience in a related occupation is either required or recommended. In addition to needing a bachelor’s degree, for example, IT directors and general and operations managers usually must have 5 years or more of work experience in a related occupation. Some managers and IT directors get experience working outside the legal services industry, but others start in support occupations in a law firm. For example, IT director Huie credits her experience as a paralegal with helping her to understand how IT systems are used in a firm—and how to enhance them. “You can’t just go buy any software,” she says.

“You have to have an idea of the business aspect of the firm.”

Getting experience in a law firm may be helpful for aspiring lawyers, too, even though it is not required. Because attaining a law degree requires a big commitment of both time and money, some lawyers encourage prospective law students to work or volunteer in a law firm so they understand a lawyer’s day-to-day responsibilities. “You have to know what the lifestyle is like and what the work is like,” says Lau. Herrera agrees. “Definitely work at a law office before you make a decision” to go to law school, she says. “If you attend law school, network like crazy at the beginning.” Networking is especially important in a competitive job market.

The challenges and stresses of work in a law firm may not be for everyone. But for others, law firm work leads to a satisfying career. “I’ve worked with many of the same people for 20 years, and we all have the same goal: to get the best results for our clients,” says Huie. “If you find a good firm, it’s a very good life.”

For More Information

The occupations discussed in this article are among many in law firms.

Others include accountants and auditors, human resources specialists, and librarians. To learn more about these occupations, as well as hundreds of others, visit the Occupational Outlook Handbook (OOH). OOH profiles provide descriptions of the work, typical entry requirements, wages, employment outlook, and more.

Article provided by the Bureau of Labor Statistics

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November 2014

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