EOEJOURNAL 2014 JUL

eoe journal Manufacturing as a Career Choice Hiring Employees with Disabilities Industries Seek Veterans Today’s Healthcare Career Options Careers in the Growing Field of Information Technology Advice for Getting a Federal Job

Volume 24 Number 105 July 2014

eoejournal Editorial Comment

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here is a fresh-water spring in Oak Creek Canyon near where I live. Last week I drove there with my empty 5-gallon water jugs in perferct 75 degree weather with the top down on my convertible. The sun warmed my skin and the wind blew my hair while I listened to my favorite music.

It was awesome.

Oak Creek Canyon is a visually unique part of the world. Hundreds of thousands of people visit this place every year because of an unforgettably beautiful steep terraine of red rock cliffs, tall, happy trees, well-kept hiking trails and of course a creek running through it all. Unfortunately, the lovely memory of my “water run morning” will have to suffice for awhile.

The very next day, a wildfire started in Oak Creek Canyon. That was a week ago. At the point I am writing this, there are 14,000 acres burned and around 10% containment. Hundreds of people were asked to leave their homes in a volunteer evacuation and hundreds of structures are threatened.

This news saddens the hearts of many in my community. It’s hard to comprehend that one day something beautiful exists, and the next day it has been scarred beyond recognition.

When things like this happen, I am reminded of how grateful we must be for the beauty around us every day. Take it in. Put it in your memory banks so that you can recall it later and appreciate it over and over again.

Lisa Petty, Editor Equal Opportunity Employment Journal

The eoejournal is published bimonthly

by EOEJournal, Inc. The ownership and management of EOEJ fully and actively supports equal opportunity for all people regardless of race, color, religion, gender, age, national origin or disability.

EOEJ does accept freelance editorial contributions for publishing. Submissions must be on the subject of jobs, job searching, employment opportunities and/or related subjects.

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Table of Contents Industries Coming Together to Seek Veterans

Page 3

Guide to Federal Jobs

Page 4

Manufacturing as a Career

Page 7 Hiring People w/Disabilities Page 9 Sexuality in the Workplace Page 10 Careers in Information Technology Services Page 12 Killer Cover Letters Page 14 How To Find Your Dream Career The Power of YES!

Page 16 Page 17 Page 19

Bored at Work?

How a Career Counselor Page 20 Points You to a Profession The Big No-Nos of Networking Page 21 The Power of Social Media Page 22 Ways to Balance Your Career and Personal Life Page 24 Things You Should Never Do in a Job Interview Page 25 Health Care Career Options Page 26 Healthcare: Millions of Jobs Now and in The Future Page 28 How to Increase Productivity

by Decluttering Your Office Page 37 What Do You Want To Be When You Grow Up?

Page 38

Should Young People Postpone College Enrollment?

Page 39 STEM 101: Tomorrow’s Jobs Page 41 Careers with Options

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equal opportunity employment journal

Industries Coming Together to Seek Veterans

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any industries are banding together to actively recruit and train returning military. Below is a look at some of the existing programs and opportunities available to veterans in sectors where military skills have proven to help individuals excel.

Manufacturing: Get Skills to Work

According to the Institute for Veterans and Military Families (IVMF) at Syracuse University, there are an estimated 600,000 advanced manufacturing jobs unfilled in the U.S. and more than 2.5 million industry jobs that will open up within the next five years. In response to the growing number of manufacturing jobs, GE, Manufacturing Institute, Alcoa Inc., Boeing and Lockheed Martin teamed up to launch the Get Skills to Work coalition that trains veterans for jobs in advanced manufacturing.

The Get Skills to Work coalition focuses on: accelerated skills training for U.S. veterans; helping veterans and employers translate military skills to advanced manufacturing jobs; and empowering employers with tools to recruit and mentor veterans.

Visit www.GetSkillstoWork.org for more information.

Technology: Veterans Technology Program

The Veterans Technology Program is a non-credit certificate program offered by the School of Information Studies at Syracuse University.

This no-cost program is available to both employed and unemployed, post-9/11 veterans with a minimum of a high school diploma, and is comprised of four certificates. The courses are delivered entirely online, enabling veterans to participate from any location and access their coursework at any time. The Veterans Technology Program is presently underwritten in its entirety by JPMorgan Chase & Co. Additional information regarding the application, including requirements, can be found at the Apply webpage.

Commercial Trucking Industry: Vocational Training using the G.I. Bill

Right now, the shortage for truck drivers is between 20,000 and 30,000 nationwide, according to the American Trucking Associations’ quarterly trucking activity report.

The post-9/11 G.I. Bill now allows any veteran who has served in the military to obtain free truck driving training, allowing veterans the preparation they need to obtain a CDL license with no out-of-pocket costs. This financial assistance includes the cost of exam fees as well as housing, if necessary.

Franchise Opportunities

More than 400 franchisors belong to the International Franchise Association’s Veterans Transition Initiative – VetFran – and offer incentives to military veterans – often in the form of discounts on franchise fees.

It is estimated that 75,000 spots are available for veterans and military spouses and another 5,000 for disabled vets by 2014.

Visit www.vetfran.com for a complete list of participating franchises and for more information.

We seek qualified individuals with diverse skills and backgrounds who are interested in a challenging career with our federal law enforcement agency.

For current job opportunities:

www.secretservice.gov/join or call us at

866-909-9785 TTY: 202-406-5390 • Equal Opportunity Employer

Rail Industry

According to the Association of American Railroads (AAR), between 20-25 percent of current employees and one in five of new employees expected to be hired in 2013 will likely have served in the military. Rail employee compensation, including benefits, averages roughly $107,000 per year, with jobs ranging from engineers and dispatchers, to law enforcement, information technology and industrial development.

Learn about special military recruiting programs at some of the nation’s freight railroads: BNSF Railway: http://www.bnsf.com/careers/military/index.html Norfolk Southern: http://www.nscorp.com/nscportal/nscorp/Job_Seekers/ Union Pacific: http://www.unionpacific.jobs/careers/explore/military/ index.shtml Article provided by the U.S. Department of Labor, Office of Disability Employment Policy

Scan our QR Code and find out more about the U.S. Secret Service and its opportunities.

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equal opportunity employment journal

July 2014

Guide to Federal Jobs

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by Steve Ressler

pproximately once a month, I get an email from a family member or friend that goes something like “My cousin/neighbor/babysitter is really interested in federal jobs. S/he can’t figure out the process. Can you give her some inside guidance?”

Whether OPM wants to admit it or not, the process is still way too confusing for outsiders. They don’t know what job series they qualify for, can’t figure out what grade they could qualify as, and sure don’t understand KSAs. Most of the job application advice is written in bureaucratic-speak or so vague that it is not really helpful.

I’ve written these job searchers dozens of emails (and phone calls) with my advice.

Rather than repeat myself, I thought I would publish my guide in one place and offer it to all individuals looking for a federal job. I’d love to hear your comments and I’ll continue to revise the piece to provide the most comprehensive “Unofficial Guide to Landing a Federal Job”

1) Start with USAJOBS.gov

You’ve probably been here but almost all government jobs are posted here. The trick is learning to navigate the system and its filters to find the job you want. There are too many jobs there so you need to do a good job filtering to find the jobs you want.

(A) Job Series - First, you have to find what job series you qualify for. If you are an engineer, you shouldn’t be applying for jobs as an auditor. Use series search and browse through all the occupatinal series to find the ones you are most interested in. If you are a generalist, you probably want to search for Management and Program Analyst positions (343) as it is a large category. Other key series are 2210 (IT Specialist), 511 (Auditor), 1811 (Criminal Investigator), and 1102 (Contract Specialist). One good way to find what you qualify for is USAJOBS list of job series by college major.

(B) Grade Series - Second, you have to figure out what grade you qualify for. Federal grades range from 1 to 15 (highest) with a special series for senior executives. Read the specifics of each job announcement but here’s some general guidance on what grades to apply for. Entry-level college graduates should apply for GS-5 or GS-7 (if you have If you are a geographically restricted, over a 3.0 GPA). Recent master’s graduates should apply for GS-9 positions. PhDs and make sure you refine your job search by Lawyers should apply for GS-11s. If you are coming to the government with experience, it is difficult to gauge what specific grade you would come in at. city. Make sure you include the names (C) Promotion Potential - Make sure to pay attention to the promotion potential for the job. It should say in the job announcement and the higher the promotion potential of surrounding towns and cities. For the higher your potential salary can be in the future. For example, in a GS-9 job with a example, when searching for jobs in the promotion potential of GS-13, you can move from making $45,000/yr to $80,000/yr in Tampa/St. Petersburg area, don’t forget three years if you perform well.

(D) City Search - If you are a geographically restricted, make sure you refine your to include the city Bay Pines which is job search by city. Make sure you include the names of surrounding towns and cities. nearby and had a ton of federal jobs. For example, when I was searching for jobs in the Tampa/St. Petersburg area, I forget to include the city Bay Pines which is nearby and had a ton of federal jobs.

(E) Agency search - It is helpful if you have any ideas on specific agencies or work you want to do. The gov’t is big (2.8 million employees) so obviously there is variation and thre may be a better fit based on your interests - environment, homeland security, foreign affiars, etc. If you are pretty flexible, that is good as well as some agencies are harder to get into (such as Department of State, EPA) and The City of Tempe is a diverse and exciting city to police. you may find other agencies just as rewarding.

The Tempe Police Department protects an ever-growing www.tempe.gov/policejobs (F) Write Good KSAs - I’ve written a whole community of over 160,000 residents and is home to Arizona State University, the Mill Avenue District, spring post here about writing good KSAs. The short takeaway 1 877 TPD AND U training baseball, Tempe Town Lake and hundreds of - spend time on them, use keywords, specific examples, events annually. Our department is committed to fighting Honor | Integrity | Loyalty | Dedication and keep to about a page each. (Note - many KSAs have crime and providing the highest quality service to our residents. If you are ready to be part of the finest police gone away but there are still writing requirements - same Tempe Police Department department in Arizona, your future is with us. is true. Use keywords from job vacancy directly, use specific examples, and edit these so they are great) (G) Resume Tips- There are a number of resume tips Currently hiring for the following position: that are important that we compiled into this federal DETENTION SERVICES OFFICER Office of Sheriff BJ Barnes resume tips sheet - make sure to read it. At the foundation, $33,962 - $43,150 DOQ the federal resume is different - instead of 1-2 pages it can Challenging and fulfilling career opportunities to work as a be much longer, it requires more details that are often difEmployee Benefits include Paid Vacation, Paid Holidays, Paid Sick non-sworn Detention Services Officer.

Leave, Insurance (Life, Medical and Dental), Opportunities for ferent, and the language it uses has to match the opening.

A successful candidate must: advancement and promotions, Retirement Programs (State and (H) Have Realistic Expectations - You will not get the 401k). Rotating 12-hour shifts with as many as 15 off-duty days per • Be a US citizen and at least 21 years of age at time of month. Educational incentive for qualifying degrees, compensation application one job you apply for and it will take awhile. Here’s my consideration will be given for Spanish speaking candidates and • High School Diploma or GED experience. I graduated from University of Pennsylvania experienced officers currently working in the detention field.

• Be able to pass a complete medical examination, with a Master’s degree funded by a government fellowApply online at: www.guilfordcountysheriff.com drug testing and suitability screening ship and I had a previous government internship. Still, OR • Not have been convicted of a felony or a serious I applied for 40 federal jobs (GS-7 and GS-9 job) and I Contact the Guilford County Human Resources Department misdemeanor by local, state, federal or military court at 201 South Greene Street, Greensboro, NC 27401, got 4 interviews and 3 job offers. The timeline also varies • Live in Guilford County or any contiguous county phone #336-641-4134. Guilford County is an Equal Opportunity Employer. by agency. I heard back from agencies in a range from 3

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July 2014

equal opportunity employment journal

weeks to 4 months. There can be a variety of factors affecting this ranging from ineffecient HR processes to competing priorities and budget freezes.

While I used to complain about this time lag and black hole, I applied for a number of private sector jobs approximately a year ago and I have to say it wasn’t much better and had just as much variety. One consulting firm put me through about 8 interviews over a 4 month period before pulling the job due to funding issues. And there were many more similar stories.

(I) Learn How to Read USAJOBS - There’s a real art to reading USAJOBS announcements. By law, agencies must post their opportunities on USAJOBS even if they really have an inside candidate they want to hire. A couple tips....make sure the job is even opening to outside candidates. It should say on the job posting whether it is open to all citizens, only current feds, or only employees at that current agency. Additionally, check to see the number of positions they are hiring for.

Generally, I do not like to apply for a job unless they have multiple vacancies. If they only have one opening, they may have an inside candidate. This changes a little as you get to the higher grades but is still somewhat true. Additionally, look how long the job is open for. If it is too short (7 days), they normally have an inside candidate. If it is continuous and open, I find they are often black holes and may not be even hiring, just collecting resumes. I personally prefer 2 to 4 week openings. A dream opening for me would be multiple positions and open 3 weeks.

2) Entry-Level Leadership Programs

There are a number of good sites to look at outside of USAJOBS. One of the best opportunities are the 2-year entry-level leadership development programs created by federal agencies.

The gov’t is big (2.8 million employees) so obviously there is variation and there may be a better fit based on your interests - environment, homeland security, foreign affairs, etc. If you are pretty flexible, that is good as well as some agencies are harder to get into (such as Department of State, EPA) and you may find other agencies just as rewarding.

The Presidential Management Fellows program is the most well-known and is for recent graduates with advanced degrees to work at a range of federal agencies. If you’re interested in learning more about the PMF application process, check out PathtoPMF.com, featuring resources and advice on each part of the application process.

Many agencies have also started their own programs either based on agency or career field. I’ve listed a number of them at GovLoop.com under Resources/Recruitment Programs. These programs often start recruiting in fall/winter for individuals to start after graduation in May so they may not be a good fit if you missed their application dates.

3) Networking is Key

The truth with any job search is networking is important. Contact any federal employees you know whether through neighbors, alumni associations, previous co-workers, etc. Take them out for a cup of coffee for

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equal opportunity employment journal an information interview to explain your situation. By law, these individuals can’t directly give you a job but they can let you know about opportunities and guide you through the process.

A key part of networking is joining groups that help your case. Join Young Government Leaders, a young professional organization for feds, as they send a newsletter with great info and advertise openings. JoinGovLoop.com, a social network for govies, and look for openings and reach out to relevant members for their guidance.

Start reading the government trade magazines to get an idea of the latest trends in gov’t and hiring. Check out the various government organizations.

Finally, if there is a government conference in your area, try to go (maybe if you volunteer you can go for free) and network.

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For more information visit our website at: www.deq.virginia.gov PO Box 1105 Richmond, VA 23218 Email: stacey.westfall@deq.virginia.gov We stand in support of equality for and advancement of all people based on their qualifications and actions alone without regard to color, gender, age, religion, national origin or disability.

www.acss.com

19810 North 7th Avenue • Phoenix, AZ 85027 ACSS is an equal opportunity employer.

We encourage minorities, women, veterans and disabled individuals to apply.

************************ Salem, the capital city of Oregon and its third largest city, lies in the center of the lush Willamette River valley, 47 miles from Portland.

Learn more at: www.cityofsalem.net Equal Opportunity Employer

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View current open positions and application procedures online at

5) Picking a career field

www.cityofsalem.net

555 Liberty Street SE • Salem, OR 97301

We believe that our employees are our most precious resource, where every team member counts.

resource to the process.

Derrick Dortch hosts an online chat at Washington Post and a separate series on Federal News Radio that are quite informative about the government hiring process.

As mentioned earlier look around at the various job series to see which ones you qualify for. Many articles have been written about where the government jobs are but I think three great fields that will continue to rise are acquisitions, IT, and finance 4) Other Key Resource The government has trouble recruitThere is a whole industry around appy- ing and retaining in these career fields ing for government jobs. Most of it is which are becoming rapidly important. useless information that you can find on These career files have some special hiring USAJOBS.gov so it is not worth much exemptions and pay structures so it may be more than a perusal at a bookstore. At quicker to get in and easier to advance.

GovLoop.com, not only do we have a jobs 6) Consulting site, I’ve also listed a ton of free resources If you are interested in federal service, that can help you in your job search. you don’t necessarily have to contribute Start reading the government trade magas a federal employee. The federal governazines to get an idea of the latest trends ment contracts out most of its work. A good in gov’t and hiring. Check out the various way to get into the government industry is government organizations. Finally, if there to work for one of these consulting comis a government conference in your area, panies. They can be quicker to hire and try to go (maybe if you volunteer you can may pay a little more (although there are go for free) and network. trade-offs). Plus, you often work on-site Here are some particularly good websites: with other gov employees so it is comwww.makingthedifference.org: Good site mon to eventually get hired by the federal that guides you through the application government. There is a lot of variety in the process. consulting companies both in terms of size, www.bestplacestowork.org—Lists the specialities, and pay so do your homework. best government agencies to work for.

Here is one list of the top 200 government www.publicservicecareers.org: Put on by contractors. I’ve also used Vault to research three good non-profits, this provides guidconsulting companies. ance to public service careers. Not extremely Hope this helps and good luck in landing federal focused but good. a federal job. Federal service is a great Other personal favorites: way to serve your country, learn great new Lily Whiteman’s columns at Federal skills, make a good paycheck, and advance Times and Washington Post. She actually in your career. has a book coming out called “How to Land Article provided by http://www.govloop.com GovLoop is the “Knowledge Network for Government” - the premier s a Top-Paying Federal Job.” It’s not out ocial network connecting over 100,000 federal, state, yet but I’m hopeful this provides a great and local government innovators.

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July 2014

Women, Minorities, Veterans and Disabled individuals are encouraged to apply. ADA accommodations will be provided upon request.

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olden Gate Bridge, Highway and Transportation District

is a special District of the State of California that provides safe and reliable operation, maintenance and enhancement of the Golden Gate Bridge and transportation services along the U.S. Highway 101 Golden Gate Corridor. The District serves multiple communities with pride and has a strong commitment to achieving a workforce that reflects the rich diversity of the region. Our employees and customers come from many diverse backgrounds.

The District is an equal opportunity employer.

This means that all persons, regardless of race, color, religion, gender, national origin, ancestry, age, marital status, pregnancy, medical condition, disability, genetic information or sexual orientation shall be afforded equal access to positions in public service limited only by their ability to do the job.

If you are interested in exploring career opportunities with us, please visit:

www.goldengate.org

July 2014

equal opportunity employment journal

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Widespread Efforts Promote Manufacturing AsViable Career Choice

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here is a burgeoning movement to motivate students in America to consider careers in the unlikeliest of places – the factory floor.

Even in the face of job cuts amid the current economic turbulence, U.S. manufacturers have great concern about the growing shortage of young skilled labor needed to make products used in industries ranging from aerospace and medical devices to alternative energy and infrastructure improvements, according to industry experts.

Those heralding the cause include leading trade associations, regional economic development groups, TV personalities such as Jay Leno and John Ratzenberger, and even a teenage race car driver.

“Although there have been significant job losses in certain industries and regions, many areas of the country are clamoring for skilled employees,” said Mark Tomlinson, executive director and general manager for the Society of Manufacturing Engineers.

“In Texas, the oil and gas industry has created a thriving manufacturing community.

Parts of the Southeast have seen tremendous growth in several segments.”

A recent poll conducted by sponsors of the FABTECH International & AWS Welding Show revealed executives cited the lack of employee skills as a leading obstacle to growth.

“That supports what we’ve heard for a couple of years from leaders in the metalforming, fabricating and welding industries. They report their biggest challenge today is finding skilled workers, especially young people, who have the knowledge to handle the increasingly sophisticated tasks required in manufacturing,” said Jerry Shankel, president and CEO of the Fabricators & Manufacturers Association

International (FMA). “For example, we are using laser light to cut metal now, and it requires a person proficient in math and science skills.”

The outreach to students and educators is taking two parallel tracks in response to the challenge. One dispels the negative image many have of factories as dark, dingy and dangerous, and such work as unfulfilling.

The second highlights the chance to use fun, high-tech, computer skills and the opportunity to secure a career that pays well and offers advancement.

“Part of the problem is the media and Hollywood, who often portray manufacturing in a poor light, denigrating anyone who works with their hands,” said actor John Ratzenberger, star of the comedy “Cheers,” host of the factory-focused Travel Channel show “John Ratzenberger’s Made in America” and founder of the Nuts, Bolts & Thingamajigs Foundation (NBT) that encourages young people to consider careers in manufacturing.

A report from the U.S. Department of Labor also noted, “Popular perceptions of manufacturing jobs as dark, dangerous and dirty are largely outdated as advanced robotics and other ‘intelligent’ systems become pervasive throughout the manufacturing process.”

“The manufacturing community must do a better job informing children that working in a factory is rewarding both personally and financially,” said Ratzenbeger. “It all

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equal opportunity employment journal

July 2014

starts with getting young people to take pride in tinkering and inspiring them to work with both their hands and their minds.”

Many agree with Ratzenberger.

“The image of manufacturing is still very much misunderstood; people, particularly young people, believe that we have the manufacturing plants of the 1950s and ’60s,” Dr. G. Edward Hughes, president and CEO of Gateway Community and Technical College in Edgewood, Ky., recently said in a Cincinnati newspaper interview.

A report from the U.S. Department of Labor also noted, “Popular perceptions of manufacturing jobs as dark, dangerous and dirty are largely outdated as advanced robotics and other ‘intelligent’ systems become pervasive throughout the manufacturing process.”

NECC is comprised of dedicated individuals who serve in a number of different capacities. We offer competitive salaries, outstanding benefits and a career development program second to none.

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Combating this image and shining a spotlight on the career opportunities in manufacturing now represent missions of more and more organizations, whether these are grassroots or national efforts. Here are just a few of the hundreds of initiatives taking place across America: The Cleveland-based Manufacturing Advocacy and Growth Network sponsors videos shown in seven Ohio high schools that illustrate why manufacturing is a good career choice. A recent program on welding even featured Jay Leno, who extolled the virtues of the welders who restore his prized autos.

Two business groups in Manitowoc County, Wis., sponsor “Project MiniChopper” that showcases career opportunities by giving students real-life experiences with manufacturing. Student groups actually build motorcycles as school projects.

Ratzenberger’s NBT offers more reallife manufacturing experiences by issuing grants to educational and not-for-profit institutions that conduct summer manufacturing camps for kids with courses that focus on designing and building things.

“The camps give the kids a tangible experience to make something they can be proud of and take home,” said Ratzenberger. “I can think of no enterprise more worthy than one devoted to inspiring the next generation of engineers, builders and manufacturers.”

The Oklahoma State UniversityOkmulgee MidAmerica Industrial Park in Pryor, Okla., conducts a two-day program called, “All About Manufacturing,” that targets K-12 educators and teaches them about manufacturing as a career choice – knowledge they can pass on to their students.

FMA is now in its second year of featuring Florida teenage race car driver and welder Brennan Palmiter in efforts to reach young people. Initiatives include the “GO Brennan” scholarship program in which students apply by posting videos on YouTube, and a “Be True to Your School” program tied to FMA magazine Practical

Welding today that has Palmiter visiting schools accompanied by his race car, to talk about welding, racing and manufacturing.

“It’s important that people my age realize there are opportunities in the manufacturing field for them to pursue,” Palmiter said.

“If parents and teachers don’t have personal experience in today’s manufacturing, they can’t guide their children with accurate opinions and information about manufacturing careers,” said Pat Lee, FMA public relations director and a member of the Rockford, Ill., Chamber of Commerce Manufacturers Council. “That’s why our council compiled a Web resource on manufacturing careers and provided it to the local high school district. The district then created a Web page on its site that is visited regularly by both students and parents.”

FMA’s Shankel sees this movement is starting to change the nation’s mind-set on manufacturing.

“So many organizations now are committed to make this happen and we’re beginning to see results,” he said. “Applications for our scholarships have reached record levels. Educators are paying attention. And, young people are flocking to manufacturing camps. Positioning industrial jobs as desirable and rewarding will fulfill specific needs of manufacturers and, without question, strengthen our economy.”

Based in Rockford, Ill., Fabricators & Manufacturers Association International is a professional organization with more than 2,300 members working together to improve the metalforming and fabricating industry through technology councils, educational programs, networking events and the FABTECH International & AWS Welding Show. FMA also has a technology affiliate, the Tube & Pipe Association, International (TPA), which focuses on the unique needs of companies engaged in tube and pipe producing and fabricating.

Article provided by www.reliableplant.com, a great place for deatils on manufacturing workplace safety, energy management and other manufacturing industry news

July 2014

equal opportunity employment journal

Hiring People with Disabilities

H

iring a qualified person with a disability brings greater benefits beyond just filling an open job.

There’s a solid business case, too. Here are just a few of the benefits of hiring people with disabilities: Return on Investment

Increase Revenues

Businesses that employ people with disabilities turn social issues into business opportunities. These opportunities translate into lower costs, higher revenues and increased profits. Capitalize on the ROI of employing people with disabilities.

• Access new markets.

• Improve productivity through innovative and effective ways of doing business.

Reduce Costs

• Reduce hiring and training costs.

• Increase retention.

• Reduce costs associated with conflict and litigation.

Enhance Shareholder Value

• Capitalize on opportunities to meet business goals.

Marketing

Customers with disabilities and their families, friends and associates represent a trillion dollar market segment. They, like other market segments, purchase products and services from companies that best meet their needs. A large number of Americans also say they prefer to patronize businesses that hire people with disabilities. Another of the benefits of employing people with disabilities is increasing your opportunity to gain a lasting customer base.

Capitalize on New Market Opportunities • Mirror the market to attract a wider customer base.

• Increase your market share.

Develop New Products and Services • Respond to marketplace needs.

• Lead your market.

• Increase profitability.

Innovation

Innovation is key to your business’ success. Employees with disabilities bring unique experiences and understanding that transform a workplace and enhance products and services. As part of your team, employees with disabilities help build your business and can lead your company into the future.

Workplace Innovation

Create more efficient and effective business processes.

Develop and implement management strategies to attract and retain qualified talent.

Use technology in new ways to increase productivity.

Product and Service Innovation

Stimulate new product and service development through disabilityinclusive diverse teams.

Customize products and services to increase profitability.

Define the Future

Foster the development of next-generation products and services.

Article provided by: www.thinkbeyondthelabel.com

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July 2014

Sexuality in the Workplace: The Dilemma Continues

by Lenora Billings-Harris, CSP

B

usinesses who embark upon launching diversity initiatives often struggle with the issue of sexual orientation in the workplace. Frequently leadership itself has no acceptable response to the above comment, which is made by many employees.

Neither the government nor businesses expect workers to change their beliefs or values as it relates to sexual orientation or any other difference among people at work. However, it is expected that all employees will be held accountable for their own behavior. When GLBT * (gay, lesbian, bisexual and transgendered) jokes, gestures, and rumors are tolerated at work, it creates an environment that negatively affects productivity even if there are no GLBT’s present. Such behavior can also be offensive to heterosexuals who are not biased in this way, and many workers who have friends and relatives who are other than heterosexual.

ICMA-RC, a financial services leader in public sector employee retirement products and services.

Each time people say something inappropriate they run the risk of making the company liable. One of my clients learned first hand what this means. Luckily they responded appropriately in the eyes of the EEOC, thus avoiding an extensive investigation and negative press.

A new employee had been hired. Soon thereafter, a peer worker started a rumor about the “new guy.” Several people heard the rumor about his perceived sexuality, including the new employee. He filed a claim with the EEOC, charging the company of tolerating a “hostile environment.”

I had begun diversity awareness training for all employees and managers several months before this claim, and had instructed management on how to handle such situations. They made it clear to everyone that such behavior would not be tolerated, and repeated inappropriate behavior would be grounds for termination.

Because the company was able to prove

A World of Difference in One Company.

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At State Street, we’re firmly committed to fostering a diverse and inclusive

ICMA-RC provides retirement saving and planning services for more than 9,000 government employers nationwide and more than one million city, state and county participant accounts. ICMA-RC associates are dedicated to our mission of helping public employees build retirement security.

We are proud to serve those who serve us!

workplace wherever we operate across the globe. As a leading financial

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To learn about current career opportunities throughout the United States, visit:

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Talented and dedicated people make Dentons US a vital part of one of the world’s leading law firms. With 16 locations nationwide, our team offers premier service to business, government, institutional and individual clients.

If you combine first-class skills with a commitment to delivering superior client service, you belong on that team. We are continually adding lawyers, professionals, paralegals and business services staff—growing steadily to meet the needs of clients in virtually every sector of the economy.

Dentons embraces the core values of corporate social responsibility. Members of our team believe strongly in:

• A diverse and inclusive culture—evidenced by our perfect score on the Human Rights Campaign’s 2014 Corporate Equality Index

• Dedication to pro bono work and civic engagement • Sustainable and environmentally friendly practices

Join a dynamic team that encourages growth, diversity, opportunity and excellence.

ICMA-RC is proud to be an Equal Opportunity Employer.

777 North Capitol Street NE Washington, DC 20002

If you share these values and want to work for a firm that demonstrates them on a daily basis, join the team at Dentons.

Dentons offers a competitive salary and benefits package.

www.dentons.com —We are an Equal Opportunity Employer of Individuals with Disabilities and Protected Veterans.

We are an Affirmative Action Employer—

July 2014 they were in the process of delivering diversity awareness training to everyone, and they had documented who they had spoken to and what was said to the offending employees, the EEOC dropped the claim.

The bottom line is this. Whether an employee is GLBT or straight she or he has the right to earn a living in a non-hostile environment. The more heterosexuals are able to recognize the double standard imposed on people who are other than heterosexual, the sooner those standards can be removed and everyone can focus on getting the job done.

The government is an excellent example of what not to do, in its efforts to treat people fairly. It says, “Don’t ask, don’t tell.” If you are straight, imagine how much energy it would take to work for eight or more hours a day when you are compelled to hide your sexuality. That is what this rule requires.

As busy as everyone is at work, people do not sit around talking about their social life, however the subject does come up occasionally.

Think about what you would say when someone asks, “So what did you do for Memorial Day?” If you had to live by the “Don’t ask, don’t tell” rule, you would not be able to refer to your loved one as your wife, husband, boyfriend, or girlfriend. You might feel compelled to avoid answering the question, or lie. Neither are good alternatives when talking to people with whom you need to develop a trusting work relationship.

People fear that which they do not understand. This ignorance leads to the perpetuation of irrational beliefs and stereotyping. During my seminars, often individuals say that they are afraid that a gay person will try to “pick them up,” or that all GLBT’s want to do is talk about sex. GLBT’s do not think about sex any more often than straight people do. “Hitting on” someone at work is inappropriate behavior, and management would be expected to take appropriate actions whether the offender was GLBT or straight. If GLBT people were interested in other GLBT people, why would they waste their time trying to develop a romantic relationship with someone who is straight? Fears are often illogical.

Many people use their religion as the reason to be bigoted toward those who are different. I am not an authority on religion, so let’s just examine logic again. Most if not all religions teach some version of the “Golden Rule.” Most if not all teach some variation of “Love thy neighbor.” If one excepts this as a

equal opportunity employment journal value to be practiced, how than can harassing, beating, and discriminating against a person solely based on sexual orientation be tolerated and condoned?

Regardless of religious beliefs, the reality is that GLBT’s are in the workplace and in the marketplace.

Each time prejudice is tolerated the business runs the risk of litigation, lost business, and a lost opportunity to attract and retain the best talent for the job, regardless of sexual orientation.

The following suggestions and resources may help you and your work colleagues learn more about this issue. By developing a deeper understanding of people who are different you will become better equipped to say the right thing at the right time to stop the perpetuation of biased and prejudiced behavior.

Make a commitment to do at least one of the following: Write down the reasons your • think you are or would be uncomfortable working with a person whose sexuality is different from yours.

• Talk to your religious or spiritual leader about this issue. Be willing to seek clarity regarding contradictions you perceive about behavior and your faith’s teachings.

• Have the courage to talk to someone whose sexuality is different than your own. Inform the person that you want to learn and understand. Ask for permission to ask her or him a few questions. (Remember that the answers represent that person, not everyone in the group.)

• If your company has a support group for people who are other than heterosexual, attend a meeting.

• Visit “chat rooms” on the Internet, and ask questions about your fears and beliefs.

• Whenever you find yourself wondering what a person’s sexual orientation is, ask yourself what difference does it make as it relates to your interactions with them or with getting the job done.

When fears are confronted, they become much less of a threat. You will probably find that GLBT people are just people who have a different sexual orientation than your own. Otherwise they are just like everyone else.

Lenora Billings-Harris, CSP is an internationally recognized speaker, performance improvement consultant, and author with more than twenty five years experience in the public and private sectors. More information on the topic of diversity, Lenora Billings-Harris, and her book The Diversity Advantage: A Guide to Making Diversity Work can be found on her website, www.lenoraspeaks.com.

Page 11

GE Retail Finance Imagination Applied

Take this job and love it.

ARIZONA REPUBLIC, PHOENIX Jim Ferreira

Careers at GE Retail Finance

5

txs

You’re going to notice something unusual right away. People smile. They’re happy to come in. They feel productive and well recognized. They go home satisfied. Join us at GE Retail Finance, and get all the pay and benefits of a global leader, plus something you won’t findGE anywhere else: a job you can Money smile about.

Imagination Applied

GE Retail Finance is a global leader providing credit services to customers, retailers and auto dealers in more than 35 countries around the world. We reward hard work and brilliant ideas with recognition programs and incentive plans. We foster a performance driven culture that puts customers first, sparks creativity, and encourages all employees to come goingsolutions. to notice something up with new ideas and one You’re of a kind And whenunusual right away.

People smile.

They’re it comes to career advancement, the opportunitieshappy are to come in. Th feel productive and well recognized. They go hom yours for the taking. If you are interested in enriching your Join us at GE Money & Affiliates, and get all the pa career at a company that values your thenplus come benefits of aopinion, global leader, something you w join our team. We have openings from entrya job youavailable can smile about. level customer service representatives up to executive GE Money, formerly known as GEatConsumer Fina level management roles, please visit our careers website $151 billion in assets and 32,000 employees. And www.gecareers.com for additional information. opening. Which means there’s room here for you.

There’s just one thing you need to do first. Join u

Take this job and love it.

GE is an Equal Opportunity Employer.

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imagination at work

Attention Job Seekers! We are now offering incre to enjoy a competitive starting wage, plus an ou

Page 12

equal opportunity employment journal

C A recognized strength of The Underwriters Group is its superior claims administration services for both employee benefits and workers’ compensation.

Learn more about us at: www.uscky.com UNDERWRITERS SAFETY & CLAIMS 1700 Eastpoint Parkway • Louisville, KY 40223 Equal Opportunity Employer

First National Bank Texas and its affiliates are dedicated to being a preferred employer, providing opportunities to maximize employee potential.

We offer an excellent work environment, competitive salary and benefits package.

We are an equal opportunity employer.

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, religion, national origin, sex, age, disability or other protected status. All affiliates support a drug free workplace.

For more information please visit our website at www.1stnb.com/careers 703 SWANNER LOOP • KILLEEN, TX 76543 FAX: 254-554-4385 EOE, M/F/D/V

July 2014

Careers in The Growing Field Of Information Technology Services

omputers and information technology (IT) touch nearly every aspect of modern life. Information technology can help with such diverse tasks as driving motor vehicles and diagnosing diseases. IT enables seamless integration and communication between businesses anywhere in the world.

To keep IT systems running, a large workforce is needed to maintain networks, create new software, and ensure information security. In addition, the proliferation of smart phones has given rise to a new “app economy,” in which new employment opportunities are available for workers who create the programs that run on mobile devices.

Unlike many other sectors of the economy, employment in the computer systems design and related services industry (commonly known as IT services) was not significantly affected by the recession of 2007–2009. The industry lost about 1 percent of its employment in 2009 but regained momentum in 2010, when it surpassed the employment numbers from 2008.

The high demand for the services provided by this industry has created a large number of fast-growing and high-paying IT jobs.

What does the IT industry do?

By Lauren Csorny

also provide support to clients after the newly designed software is implemented.

Computer systems design services includes establishments that “plan and design computer systems that integrate hardware, software, and communication technology.” Systems design services may provide their own hardware and software or use third-party equipment. Generally, design firms also install new computer systems and train the users. Computer systems design firms also provide support services to clients when the installation and training is finished.

The two remaining subindustries are much smaller. Computer facilities management services includes establishments that manage and operate computer systems and data processing facilities.

Other computer related services includes establishments that provide a wide range of services not included in the other subindustries, such as disaster recovery services or software installation services.

Computer and information research scientists invent and design new approaches to computing technology and find innovative uses for existing technology. They study and solve complex problems in computing for business, science, medicine, and other fields.

Establishments in computer systems Duties design and related services provide IT Computer and information research sciexpertise for consumers and firms, often entists typically do the following: consulting with businesses to help them • Explore fundamental issues in computupgrade their computer systems, networks, ing and develop theories and models to or software.3 The industry is the largest of address those issues any computer-related industry, employing more than 1.5 million people in 2011.

• Help scientists and engineers solve comComputer systems design and related plex computing problems services can be broken down into four sub• Invent new computing languages, tools, industries: custom computer programming and methods to improve the way in services, computer systems design services, which people work with computers computer facilities management services, • Develop and improve the software and other computer related services. systems that form the basis of the The first two are the largest, and account modern computing experience for almost 90 percent of all IT services employment. Custom computer program• Design experiments to test the operation ming services includes establishments that of these software systems write, test, and modify software for a partic• Analyze the results of their experiments ular client. This software includes computer • Publish their findings in academic programs, webpage design, and database journals design. Computer programming services

July 2014

equal opportunity employment journal

Computer and information research sci- well the robots do the tasks they were createntists create and improve computer algo- ed to do—such as assemble cars and collect rithms, which are sets of instructions that data on other planets. tell a computer what to do. Some comProgramming. Computer and informaputer tasks are very difficult and require tion research scientists design new procomplex algorithms. Computer and infor- gramming languages that are used to write mation research scientists try to simplify software. The new languages make softthese algorithms to make computer systems ware writing more efficient by improving as efficient as possible. These algorithms an existing language, such as Java, or by allow advancements in many types of tech- making a specific aspect of programming, nology, such as machine learning systems such as image processing, easier. and cloud computing.

Employment of computer and informaThe work of computer and information tion research scientists is projected to grow research scientists often leads to technolog- 15 percent from 2012 to 2022, faster than ical advancements and efficiencies, such as the average for all occupations. Computer better networking technology, faster com- scientists are tasked with advancing all puting speeds, and improved information fields of computing. As demand for new security. In general, and better technolcomputer and inforogy grows, demand mation research for computer scienscientists work on tists will grow as a more theoretical well. level than do other Rapid growth in computer profesdata collection by sionals. businesses may lead Many people with to an increased need a computer and for data mining serinformation research vices. Computer science background scientists will be become postsecondneeded to write algorithms that help ary teachers. In genbusinesses sort, eral, researchers in manage, and display an academic setting very large amounts focus on computof data. A growing er theory, although emphasis on cyberthose working for security also should businesses or scienlead to new jobs, tific organizations because computer usually focus on scientists will be projects that may needed to find innoproduce profits. vative ways to preSome computvent cyberattacks or er scientists work Some computer and information to track hackers. with electrical engiresearch scientists study how neers, computer In addition, job hardware engineers, growth will be to improve robots. and other specialists driven by advances on multidisciplinary projects. The follow- in robotics, as more advanced robots are ing are examples of types of specialties for developed. Robots are already widely used computer and information research scien- in manufacturing, and their use is expected tists: to expand in distribution centers and within Data mining. Computer and information the military. Computer scientists design the research scientists write algorithms that are “brain system” of a robot and ensure that used to detect and analyze patterns in very the robot does what it is supposed to do. In large datasets. They improve ways to sort, addition, an increase in software demand manage, and display data. Computer scien- may increase the need for computer scientists build algorithms into software packag- tists who create new programming languages that make the data easier for analysts to es to make software writing more efficient. use. For example, they may create an algo- Job Prospects rithm to analyze a very large set of medical Computer and information research sciendata in order to find new ways to treat tists are likely to enjoy excellent job prosdiseases. They may also look for patterns pects. There are a limited number of Ph.D. in traffic data to help clear accidents faster. graduates each year. As a result, many Robotics. Some computer and infor- companies report difficulties finding these mation research scientists study how to highly skilled workers. improve robots. Robotics explores how For applicants seeking employment in a a machine can interact with the physical specialized field, such as finance or biolworld. Computer and information research ogy, knowledge of that field, along with a scientists create the programs that control computer science degree, may be helpful in the robots. They work closely with engi- getting a job. neers who focus on the hardware design of Article provided by the Bureau of Labor Statistics robots. Together, these workers test how

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Computer and information research scientists write algorithms that are used to detect and analyze patterns in very large datasets.

Oregon Health & Science University values a diverse and culturally competent workforce. Diversity maximizes our true potential for creativity, innovation, quality patient care, educational excellence and outstanding service.

Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply.

The knowledge of all for the care of one.

Please explore our career opportunities at www.ohsujobs.com We are proud to be an equal opportunity, affirmative action organization.

equal opportunity employment journal

6 Steps To A Killer Cover Letter

M

by Colleen McMahon

ost job hunters hate writing cover letters, and it shows. They write ho-hum cookie-cutter letters and simply plug in the company name: “I am excited about the possibility of working at (your company here).” Bored writing it?

You can bet whoever reads it will be just as bored. Some candidates even make the mistake of skipping the cover letter completely and just sending a resume.

By forgoing the cover letter or settling for a boring regurgitation of the information already on your resume, you miss out on a big opportunity! Your cover letter is a chance to personalize your pitch to a potential employer. A skillful cover letter gets the recipient genuinely excited to turn the page and look at your resume. If the gatekeeper reading your letter likes it, he or she scans your resume looking for reasons to keep you in the hiring pool, not screen you out.

So how do you write that letter, individualize it for the companies you target, and grab their attention? Follow these six steps:

A thriving environment for learning, innovation and growth

smart people. smart ideas. smart choice.

July 2014

Why do so many people join MTS Systems Corporation and stay for a career? Because this is a place where you get to apply your creativity, work with smart people on fascinating projects, and make a positive impact on people’s lives.

It is a place where you can learn, innovate and grow professionally.

Our business is thriving.

Our future is exciting.

Your potential is unlimited.

where their offices are, projects they have worked on. If the company has a blog or an employee newsletter that is accessible to the public, read at least a few entries. Most important, check out the “About Us” and “Careers” pages.

What are you looking for? You want to learn what the company does, so you can envision yourself working there, and figure out what you can contribute. The “About Us” section almost always has a paragraph or two about the company’s philosophy, goals, and what they offer to potential customers. The “Careers” page often includes anywhere from a few lines to multiple pages about what the company wants in an employee, and the kind of work experience and culture it offers.

2. Start your letter talking about them.

In writing the first paragraph of your letter, talk about what you know about the company. Do they have a product that you have used and love? Have they completed a project that inspires you? Does the com1. Learn about the company. pany’s overall philosophy resonate with Before you write the first word of your you? Use this introductory paragraph to tell cover letter, find this company’s website, them this. It lets them know that you don’t and dig into it. Look at what they do, see them merely as a potential paycheck,

Climbers Wanted.

TM

To us, diversity means more than ethnicity. It means developing, manufacturing and marketing life-enhancing medical technologies in several therapeutic fields.

It means cultivating a workforce that spans a variety of cultures around the globe.

And it means fostering the careers of talented individuals, whatever their background or avenue of interest.

www.mts.com

Take the next step in your career. Visit us at: www.crbard.com/careers www.facebook.com/ crbard

be certain.

C. R. Bard, Inc. is an Affirmative Action/ Equal Opportunity Employer

www.eoejournal.com

Page 14

July 2014

equal opportunity employment journal

but as an organization that you truly want to be a part of.

3. Talk about you, in relation to them.

Page 15

contact with you to arrange an interview or clarify any questions about your resume. State that you will follow up with a phone call (or email, if the job listing specifies no phone calls) in the next week to make sure your information was received and to answer any questions, or they can contact you at (email) or (phone number). Then thank them for considering you.

The body of the letter is where you talk about yourself and your accomplishments. But don’t just rehash your resume. The person who reads your resume will be asking “How would hiring this person benefit us?”

Use your opportunity here to give answers to that question. Think about 6. Proofread and revise. your career and life experiences thus far and pick out just one or two This last step is actually the most important one. No matter how things that you think would make you an asset to the company. Then wonderful your words, any typos, grammar mistakes, and misspellings describe that. will undermine what you say and give an impression of you as careless, For example: “My experience in 2012 processing hundreds of insurance slapdash, and perhaps not as smart as you say you are. claims from Hurricane Sandy made On-line applications where you me truly appreciate how critical it enter your cover letter into a text is to have the right kinds of coverThe person who reads your resume will be asking box seem to especially invite you age, and I am eager to work with to type something quickly and “How would hiring this person benefit us?” your customers to make sure they hit the “Enter” button, like you will have that security.” This tells do with status updates or tweets. the reader several things about you: you have real-world experience, you Therefore, compose your letter in a text editor or word processing program have a grasp on what the customer needs, and you can be counted on to so you can see more than a couple of lines at a time. Take advantage of pull your weight in a crisis situation. What experiences do you have that spellcheck and other proofreading tools. If possible, have another person, you can frame as assets to this potential employer? preferably one you know is a stickler for proper grammar and punctuation, 4. Describe how you will fit with go over your letter before you send it off. the company’s culture.

If you do re-use cover letters or cut and paste segments of other letters The job listing and “Careers” page of a website usually include some- into your latest one, check extra carefully! Make sure that you do not thing about the company culture, whether it emphasizes creativity, reli- leave behind any references to another company, or sentences that you ability, teamwork, individual achievement or other aspects. Do they customize to fit a different application. This happens all too frequently have employee volunteer programs with local charities and fundraisers? and is one of the mistakes almost guaranteed to send your letter and Do they have a tuition program to encourage employees to continue resume to the shredder. their education? Do they emphasize work-life balance? Highlight the Rather than sending your resume everywhere, target the places you things that appeal to you and mention how your outlook or values mesh most want to work, and spend the time to craft a carefully composed and with theirs. customized letter for each job application. Give whoever reads your letter 5. Finish with a call to action. the impression that you are genuinely excited to work for that company, Every sales letter ends with a call to action -- a statement of what the that you have assets that will benefit them, and that you will be a good reader should do next. Your cover letter is a sales letter for yourself, and fit. Then be sure to follow up in whatever form you said you would, to your call to action is “Hire me!”, or at least, “Continue to consider hir- emphasize your commitment and take the next step toward that dream job. ing me!”. The next step toward hiring you would be to make personal Article provided by ConstantContent.com

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If you’re interested in working with one of the second busiest commuter railroad in the United States, go to: http://web.mta.info/mta/employment/. Qualified applicants can submit an online application by clicking on the ‘APPLY NOW’ button from the JOB DESCRIPTION page.

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equal opportunity employment journal

July 2014

How To Find Your Dream Career

W

ondering how to find your dream career? You’re not alone.

Surveys of U.S. households have found that fewer than half of Americans are even satisfied with their jobs, let alone are living out their dream career. In fact, up to 75 percent of workers are still searching for a job they love, according to the job search Web site Career Builder.

Perhaps you already know what your dream career is and are in the process of choosing whether or not to take the leap. However, and more likely, a large part of the problem may be that you have yet to discover what your dream career should be.

Please don’t use this as an excuse to never Finally finding a career you love reach the feeling of freedom and joy that can accompany finding your true dream career. will be well worth the hours, days Instead, check out these 11 tips to get started down the road to career happiness today. and months spent searching for it.

Determining the Truly Right Career for YOU training to do it. As you start to nail down the involves: types of jobs you may like, you’ll need to know 1. Identify your skills, how much upfront and ongoing education/traintalents and hobbies. ing they require—along with how much you’re Whether it is something you’ve learned to do, willing to put in. or something you’re uniquely talented at doing, 4. How much money do your skills and talents should be a part of your you want to make? dream job. Also, don’t overlook your hobbies, This should be partly answered for you already or things you love to do, as an important part of under “what are your values.” If part of your this list. dream job is earning six-figures or more, make

2. What are your values?

You must answer this question to accurately find your dream job. Do you value helping others over all else? Or do you value having time to spend with your family? How about money?

Where does that fit in to your value system?

Chances are that your values will encompass a number of different things. If you’re having trouble identifying which values are most important to you, you should rank them using a 5-point scale (0 = not important at all, 5 = most important).

3.

Determine how much training you’re willing to put in.

Perhaps you’ve always dreamed of defending a client in a high-profile court trial, but know that law school is not for you. Or, you’d like to work with cars, but don’t have the technical

that they lean toward one or the other. Is work the most important thing to you, and you’re willing to put in 70-hour weeks? Or do want a flexible schedule that allows you more time to spend with the kids?

7. D etermine Your Career Personality.

This free career test will help you determine what type of career you are best suited for based on your dominant character traits, your interests, and the way you approach work.

Keep your career personality in mind as you compose your list of dream careers.

8. Compile Your Information.

You’ve thought about it in your head and have a vague idea of your values, skills, desires, etc. Now, write it all down. Peruse your list of what you’re looking for, and what you’re not … let it sink in.

9. Identify Your Dream Career.

Based on your dream, identify careers that you believe would make you truly happy. Search online, ask your family, friends and neighbors, and choose your dream job.

10. Get Your Dream Career.

You’ve already made it through the hardest part for many: identifying your dream job. Now you just have to find it. How? Keep your eyes and ears open for anything related to your dream job. Attend industry trade shows, read their magazines, network with anyone you can within note of it. Likewise, if you’re content to just get the field, and hand your resume out unashamby, as long as you’re doing what you love, keep edly at job fairs. If your dream is to start your this in mind too. own business, this applies to you too. Make 5. Location, location, location. friends with other business owners and soak in Realistically speaking, are you willing to all the advice they have to offer. leave your current location to take on your 11. Stick With It! dream career? If you’ve always wanted to be Finally finding a career you love will be well a farmer, are you willing to sacrifice your love worth the hours, days and months spent searchof chic urban eateries? Meanwhile, how far ing for it. If you find that certain hurdles are are you willing to commute (or do you want a keeping you from moving out of your old job job you can ride your bike too)? Travel is also and into the new (i.e., debts to pay off, school something to think about: Does the thought of to complete, family matters), devise a strattraveling for your career excite you, or would egy to overcome each of them, one at a time. you rather stay close to home?

Remember, you are working toward a dream, 6. Workaholic or Family-Oriented? and nothing should stop you from seeing that Not that the two can’t go hand-in-hand with a that dream comes true. little bit of tenacity, however most people find Article provided by www.SixWise.com

We think our 1500 plus employees are pretty spectacular! We are committed to making our Herr’s family business an enjoyable and profitable place to work. Each day they bring their core values to work to make things happen.

For more information view:

www.herrs.com PO BOX 300 • NOTTINGHAM, PA 19362 It is the policy of Herr Foods Inc. to recruit, hire, train and promote persons in all job titles, without regard to race, color, religion, sex, age, national origin, handicap, or status as a disabled veteran or veteran of the Vietnam era.

July 2014

equal opportunity employment journal

THE POWER OF

Y

Page 17

by Michel Neray

ou probably already know that positive people are more fun to be around; that it doesn’t feel good when people say ‘no’ to you; and, that being open-minded is generally better than being critical or close-minded.

But what you may not know is just how overwhelming the evidence is a ‘yes’ mentality can help you in almost every aspect of your life and business.

In the 2008 movie, ‘Yes Man’, Jim Carrey’s character totally transforms his life (mostly for the better; always for the laugh) by saying ‘yes’ to any and all offers and requests. If you saw the movie, you might have found it funny – according to the film review site, Rotten Tomatoes, many people didn’t – but either way, it probably didn’t convince you to say ‘yes’ more.

The original book by Danny Wallace, however, provided a much more compelling and realistic argument.

But I digress. Let’s take a look at the overwhelming evidence I referred to earlier.

Say ‘Yes’ To Creative Thinking And Better Brainstorming.

Although different creativity experts may have different specific processes to facilitate innovation and brainstorming, all agree that a key element involves ‘divergent thinking’.

According to Wikipedia, ‘Divergent thinking is a thought process or method used to generate creative ideas by exploring many possible solutions.’

Divergent thinking requires suspension of judgment. In other words, just say ‘yes’ to every idea that comes up.

Tim Hurson, author of Think Better, says that “‘no’ kills ideas before they have a chance to breathe. The secret of creative thinking is let ideas live long enough to make them better.”

Someone with a ‘no’ mindset will tell you why an idea can’t be implemented. Someone with a ‘yes’ mindset will come up with a way for how it can be done. That’s when innovation happens.

Say ‘Yes’ To Higher Sales And More Persuasive Conversations.

Neuro-Linguistic Programming (NLP) is the study of how people communicate, think and change behavior at both the conscious and subconscious levels. For this reason, it is used in sales training as well as by some psychotherapists and life coaches.

In NLP, we learn that the quickest way to get someone to say ‘yes’ is to say ‘yes’ first.

Linda Ferguson, Master NLP Trainer and founder of one of the largest NLP training companies in the country, explains it this way.

“Our natural programming as human beings is to match the communication of people we want to understand. People who hear us say ‘yes’ are naturally conditioned to say ‘yes’ back to us.”

This is absolutely consistent with the law of reciprocation described in Robert Cialdini’s book, Influence.

If this sounds obvious, I should add that when I am taking participants through the Sales Telepathy workshop, I get a lot of eyebrows raised when I focus as much as I do on the first step of the process: identifying all the things you genuinely believe the prospect is doing right! After all, salespeople and marketers know that the value they add is directly related to the gaps and challenges that their prospects – so why focus on what they are doing right?

Because it demonstrates you honor and respect your prospect, and it improves the likelihood that they will honor and respect what you have to offer.

In my years as an Account Executive in advertising agencies, I credit the

Someone with a ‘no’ mindset will tell you why an idea can’t be implemented. Someone with a ‘yes’ mindset will come up with a way for how it can be done. That’s when innovation happens.

Wine is a blend of vision, character, and style.

So is a great place to work.

That’s why we made a commitment to an inclusive environment to help us continue to pioneer new ways in which to improve and expand our vision.

Valuing the differences of employees, suppliers, and consumers has made us a leader in the wine industry. It’s also like over 80 75 years of family winemaking something worth celebrating.

“Gallo sees diversity as an opportunity to become a company that better reflects the world we live in. It positions us to meet the needs of today’s increasingly diverse marketplace.”

- Joseph E. Gallo CEO

Gallo.

Be part of it all.

Gallo.com/careers/CareersatGallo.html

©2010, Ernest & Julio Gallo Winery, Modesto, CA. All rights reserved.

Page 18

equal opportunity employment journal

street corner in the rain waiting for you!!”), you might begin to see how the same principles discussed above apply at home.

Fifty years of hearing ‘no, I don’t like your idea’ can have a detrimental effect on any relationship. In contrast, ‘yes, great Say ‘Yes’ To Better Negotiation idea’ on a consistent basis is wonderfully affirming. This does not suggest you should And Conflict Resolution.

Negotiation and conflict resolution say ‘yes’ to everything – unless you want to experts tell us that the first step to come to end up in a movie with Jim Carrey. an agreement is to acknowledge the other Just Say ‘Yes’ More Often.

Corporations and other team environments person’s point of view. This is also true for frequently engage improv trainers, not to dealing with difficult people – like a patient who has been not so patiently waiting for help their people be funnier (although that’s another positive outcome), but rather because six hours to see a doctor in emergency.

In order to keep the situation from esca- improv helps engrain a ‘Yes’ mentality.

You see, one of the cornerstones of improlating or in order to stop the other person visational technique is ‘accepting an offer’, from digging in his or her heels, you begin also known as “Yes, and…” Whatever your by essentially saying, ‘yes, I understand.’ improv partner says, your job is to say Simply put, others will more likely to ‘Yes and…’ Accepting an offer is usually listen if they feel heard. accompanied by adding a new offer, often

July 2014

excellent relationships I had with our clients to my genuine willingness to understand their perspective no matter how different it was to the agency recommendation. I wasn’t just saying ‘yes’; I always pushed myself to see the value of their opinions.

Say ‘Yes’ To Better Relationships At Home Too.

When you view relationships in the context of a continuous cycle of sales and persuasive communications (“I’d love to go for an Indian curry for dinner tonight.”), negotiation (“But we’ve been to your Aunt Martha’s for the past three holidays!!”), and conflict resolution (You were two hours late picking me up and I got soaked on the

®

building on the earlier one. Can you see the fundamental principles of better teamwork, collaboration, brainstorming, leadership, listening and productivity in ‘Yes and…’?

Come to think of it, can you see how ‘Yes and…’ is the same as accepting what is – which many people would say is also a fundamental principle of being present in the moment, of mindfulness and, yes, of happiness?

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You may think you say ‘Yes’ all the time. In fact, you may think you say ‘Yes’ too often! And maybe you do. But in my experience, many people say ‘Yes’ even though they are thinking ‘No’.

Are You Ready To Say ‘Yes’ To This Challenge?

Do you really have a ‘yes’ mindset?

You may think you say ‘Yes’ all the time. In fact, you may think you say ‘Yes’ too often! And maybe you do. But in my experience, many people say ‘Yes’ even though they are thinking ‘No’.

‘No’ may be the automatic first response because it was one of the first words we heard (repeatedly) as babies. Or maybe we tend to say ‘no’ out of fear of change or fear of the unknown or simply out of habit. Whatever the reason, it’s time to take yourself off auto-pilot and become consciously aware of your responses.

Here’s the challenge: Walk around with a little notepad or scorecard. Each time you hear the little voice in the back of your head saying ‘Yes’, mark it down on. Each time it says ‘No’, make a note of that too. No one has to see your score but yourself. Try it for one day. Go on, I dare you. Say ‘Yes.” Michel Neray, MBA, B.Sc, Certified NLP Practitioner, helps his clients discover, communicate and focus on their greatest value and true competitive advantage — for massive increases in sales, leadership effectiveness and happiness! As a motivational speaker, Michel empowers his audiences to dig deeper than the usual marketing messages to access a well of meaning and purpose that drive sales as much as they drive productivity, engagement, resilience and cooperation/collaboration.

If you want to bring Michel to your next conference or event, please visit http://www.neray.com

Hagemeyer North America

THE KNIGHTS

®

OF COLUMBUS In service to One. In service to all.

Hagemeyer is an equal opportunity employer, M/F/Disability/Veteran VEVRAA Federal Contractor

Hagemeyer North America, is a subsidiary of Sonepar USA, a member of the global Sonepar family. Headquartered in Charleston, South Carolina, Hagemeyer North America is a distributor of products and services focusing on business-to-business markets in electrical materials, safety products, and industrial products.

Hagemeyer North America offers exciting career opportunities for outgoing, ambitious, and energetic associates. If you are ready to build an exciting career with a global organization that is a leader in our industry, then you will want to join our team. For more information visit us online at: www.hagemeyerna.com

We stand in support of equality for and advancement of all people based on their qualifications and actions alone without regard to color, race and ethnicity, gender, age, religion, national origin or disability.

July 2014

equal opportunity employment journal

Page 19

Bored at Work? Here Are Some Things You Could Be Doing

If

by N. Vulcan

you’re fortunate enough to work in a place that surprised at the reactions you have to your offers you a little bit of down time in your day, own work now that you’re not involved it can be tempting to spend that time zoning out, with it quite so intimately. checking your social media feeds or texting your sweet- Cast your net. heart. While every brain needs time to rest and generate If your job involves acquiring new clients new ideas, spending too much time checked out can or selling a product, it’s probably safe to make you less productive overall. When you’re routinely say that your job is never done. Spend a less productive than your colleagues, you could be the few minutes looking through old business first one on the unemployment when times get tough at cards or viewing old email threads to find the office. out whether you’ve let any potential clients Instead of resorting to the work-time nap, try one of slip through the cracks. these more productive activities next time you have a Go for a walk. few minutes.

When you really need a break and you Make a list. simply can’t stand to do any of the other Lists help you stay organized and keep you on top of tasks on this list, sitting and staring out the things you should be doing. In some cases, making the window is one way to get away—but that list will help you figure out that you have less down an even better one is to actually get out of time than you thought. In other cases, it will help you the office. Take a loop around the halls or manage your time better so that you’ll actually have more walk up and down a few flights of stairs. of that precious down time. Make a list of the tasks you Even more ideal: get outside and go for have yet to complete for the day, write down your goals a brisk walk. The fresh air will help clear for the coming months, or perhaps even make a list of the your mind, while the small amount of lists you need to finish making.

Organize your space.

A cluttered office can equal a cluttered mind. When you have a few minutes, tidy up your own personal work space—and then extend that task to organizing the wider work space if you still have more time. Bosses who live by the adage, “if you have time to lean you have time to clean” will love your industrious spirit.

Check up on past work.

Looking back on past projects can help you get insight into what you did well and what you could have done better. When you have a few extra moments, look back on work you did a few weeks or months ago. You may be

Career

exercise will increase blood flow and get your creative juices flowing once again.

What’s more, even walks of 10 minutes a day can help improve your overall health and ensure you’re getting the minimum amount of exercise your body needs.

Article provided by ConstantContent.com

The Agricultural Division of Bridgestone Americas Tire Operations, L.L.C. is located in Des Moines, Iowa, stands on almost 120 acres and has 1500 employees. Our company offers a competitive benefits package and many development opportunities for our teammates, including an on-site college program, leadership training and technical training.

To view current openings or to apply online visit www.firestoneag.com or fax your resume to 515-235-4079.

Bridgestone Americas Tire Operations, L.L.C. Agricultural Division 4600 N.W. 2nd Avenue | Des Moines, IA 50313 | EOE

A leader in the office furniture industry. Nationwide career opportunities.

Opportunities

Coborn’s, Inc. is an employee-owned retailer with 48 grocery stores and 125 total retail locations across the Midwest with new stores on the way. Our grocery stores are Coborn’s, Cash Wise Foods, Save-A-Lot, and we also own CobornsDelivers, an online grocery ordering and home delivery service; and stand-alone convenience, liquor, video and pharmacy locations. To support our 125 retail locations, we operate our own central bakery, dry cleaning facility and grocery distribution center.

At Coborn’s, Inc., we employ 7,400+ fantastic employees, fulfilling the legacy that five generations of Coborn family leadership have built.

In 2010, Coborn’s, Inc. was recognized as ‘Family Business of the Year for Community Service and Philanthropy’ by Minnesota Business magazine.In 2011, Coborn’s, Inc. was recognized as ‘Independent Retailer of the Year’by Grocery Headquarters magazine.

Coborn’s, Inc is looking for motivated and energetic individuals to join our team in a variety of positions we’re currently hiring for.

Visit us online today to apply.

www.cobornsinc.com • Equal Opportunity • Affirmative Action Employer

See our career opportunities at www.hnicareers.com and listed with state workforce training and development centers.

As Affirmative Action/Equal Opportunity Employers, the operating companies of HNI Corporation support the advancement of all people based on their qualifications and experience without regard to race, color, creed,religion, gender, age, national origin, marital status,veteran status, citizenship status, disability, sexual orientation, genetic information or any other status protected by law.

ECCO III ENTERPRISES 201 Saw Mill River Road

Yonkers, New York 10701 We stand in support of equality for and advancement of all people based on their qualifications and actions alone without regard to color, gender, age, religion, national origin or disability.

Page 20

equal opportunity employment journal

July 2014

How A Career Counselor Points You Towards The Correct Profession

C

by Constance B.

areer counseling helps a clue where to begin when making people determine their a career choice. life-long profession. Changing Career Paths There is also the person who has While many students enter- chosen his or her career path only to ing college take advantage discover it’s not that gratifying. You of these services, adults with may determine the occupation isn’t many years of experience fulfilling a need, or you aren’t getting satisfaction from it. may also need help. Here How Career are the people who should Counseling Helps seek counseling, and how it The career counselor starts by askhelps get you on the right ing questions, which may include: • What careers excite you-do you career path.

older with a family?

These questions and their answers help the counselor get a perspective on how to direct you towards the correct career path. Be open and honest, about not only your drive and ambition, but also your fears as well.

The career counselor may help dispel certain fears, but he or she may also direct you away from a profession that may only add to your apprehension.

For this reason, the counselor must know the ins and outs of have a certain field that interests certain professions, as well as Where Do I Go you, like medical, engineering or what you’re looking for in a From Here? technology? career path.

You may know the type of career • What are your skills-have you What the path you want from an early age, had training or education in cer- Counselor Does but then again, maybe not. Some tain areas? people may feel they know the area Once the counselor knows in which to pursue a profession, but • What is going on in your life at the your history, he or she can offer haven’t exactly narrowed it down to present time-have you just gradu- advice and information. a specific field. Others may not have ated from high school, or are you For instance, you may want a career in medicine, but aren’t quite sure in which area.

BUILD YOUR FUTURE WITH US If your grades are high, the Join our $2 billion and growing dynamic company. counselor may suggest a medical specialty. However, this will take more years of education MSC Industrial Supply Co. (NYSE: MSM) is a premier distributor 331 Graham Road • Imlay City, MI 48444 of metalworking and maintenance, repair and operations and funding. In this case, you products, solutions and services for manufacturers. and the counselor will go over Direct calls to: (800) 776-4943 certain factors, such as your We value teamwork, integrity age, family situation, and the For more information please visit our website at: and each individual. ability to pay for the schooling. www.championbus.com To view and apply online for open However, if you are midpositions, visit mscdirect.com/careers dle-aged with a family to support, the counselor may suggest a medical career path that doesn’t take years of studies or as much funding, like an x-ray or blood technician.

We stand in support of equality for and advancement of all people based on their qualifications and actions alone without regard to color, gender, age, religion, national origin or disability.

We’re on the move – literally!

CRST International, Inc. is one of the nation’s leading transportation and logistics companies.

Headquartered in Cedar Rapids, Iowa, we have offices throughout the United States, employing more than 1,700 1,000 office employees and 6,000 4,200 company drivers and working with more than 3,000 independent contractors. If you are interested in making a valuable contribution to a dynamic company with plans for a bright future, apply now.

Learn more about us and our employment opportunities at www.crst.com We support equality for and advancement of all people based on their qualifications to perform the job and actions alone without regard to race, gender, age, religion, genetic information, national origin, disability or any other protected category.

Choosing a Career

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

es i t i n u t r Oppo

job ergy En in

We are the New York Power Authority, helping provide some of the nation’s lowest-cost electricity, high-efficiency upgrades and clean energy technologies.

As an equal opportunity employer, we are committed to diversity recruitment and talent development, especially for returning veterans. We have generation and transmission facilities around the state, with administrative offices in White Plains.

We are The People Who Power New York, and we invite you to join our team.

For a current list of job openings, visit: www.nypa.jobs Follow us on:

Even if you can’t figure out a career path, the counselor may help narrow down a potential list by discussing what interests you. If you love computers, becoming an IT tech or graphics artist may excite you.

If you like numbers, accounting and bookkeeping may be a wise choice. Even favorite activities, like boating, could lead to a career in the Coast Guard.

Sometimes you just need a little guidance to help narrow down the focus of what type of livelihood would best suit your desires. Meet with a career counselor to help choose a profession that will feel rewarding.

Article provided by the ConstantContent.com

WEOEJOURN 5-151-14 5-14.indd 1

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equal opportunity employment journal

Page 21

Three Big NO-NOs of Networking That Almost Everyone Makes…(even you!)

N

etworking puts you in front of several people who you can meet in a casual environment and talk about what you do. If you hit on someone who needs what you have, bingo! You’ve got a chance to get a new client. That’s the theory, anyway.

The fact is that while most people see the value of networking events—and continue to go in massive numbers—few people know how to use networking events effectively.

Now don’t worry, I’m not going to re-hash the same networking bumpf you read about all the time. No, I’m going to assume you already know all that stuff. But I bet you still make at least one of the mistakes I talk about in this article, and maybe all three.

Don’t believe me? Read on and rate yourself!

NO-NO #1: Do You Toss Your Business Cards Around The Table As If They Were A Deck Of Cards?

You must have seen this a hundred times: you go to a lunch or dinner networking event, and as people sit down at your table, they pass their business cards around as if they were dealing a deck of playing cards.

Admit it. You’ve done the same thing yourself.

Unfortunately, every time you toss your business cards around, it gives people the impression that you don’t think much of your own business. Even worse, people perceive you as being only interested in pushing your product or service on them. No thanks.

Next time you go to a networking event, hold onto your business cards and say this: “You might have noticed I didn’t pass around my business cards. Let me tell you a bit about what I do first.

Then, if you think there’s a fit with what you do, I’d be more than happy to give you my card. And I’ll do the same for you—I’ll ask for your card if I think I could use your service or if I think I can refer some business to you.”

Now, after that little intro, you had better make a sincere effort to help those people sitting around the table.

After all, that’s what you just asked them to do for you.

NO-NO #2: Are You Genuinely Interested In The Other People?

At a networking event that I was facilitating, I asked everyone to raise their hand if they were there with the intention of selling a product or service, or looking for a job. Almost everyone raised their hand.

Then I asked them to raise their hand if they came looking for a supplier or vendor.

One woman raised her hand.

If everyone goes to a networking event only to sell, nobody sells anything. But, if everyone goes to a networking event open to what other people can offer, then everyone has the opportunity to sell.

Here’s how that translates to the individual level.

At another networking event, after most people had streamed out I was talking to one of the organizers of the event. One of the other participants – who was obviously in a rush to leave – brushed past me, shook hands with the person I was talking to and said goodbye to him. He then looked at me, shoved his business card in my face, and then continued out the door.

by Michel Neray

Now contrast that to another experience I had last week. I walked up and started talking to someone I didn’t know. After about 15 minutes into a really interesting conversation, she said, “You know Michel, this is the most I’ve told anyone all evening about what I do.”

In Andrea Nierenberg’s very excellent book, ‘Nonstop Networking’, she lists seven ‘getting to know you questions’ that she recommends you start with before you launch into whatever it is you have in mind.

There are a lot of different ways to build your business – the best way is to be genuinely interested in what other people offer.

NO-NO #3: Do You Always Deliver The Same Elevator Pitch And Expect A Different Response?

It constantly amazes me when I hear people introduce themselves the same way over and over again. It’s as if they memorized and practiced their elevator pitch and

by God they’re going to stick to it. No, no, no, no and no.

By now it should be clear that A) elevator pitches don’t work anyway (because

they’re static, contrived and inflexible), and B) the most valuable thing you can take away from a networking event is not a bunch of business cards, but rather all the research you could be accumulating on your Essential Message.

Think of a networking event as a giant focus group that you could use to figure out what resonates most with people about your business and what the true core value is you offer.

As you work the room, try emphasizing different aspects of your business. Ask a lot of questions about the kind of service the person you are speaking to would like to receive. And most importantly, pay special attention to the reactions you get.

If you truly listen, you might be surprised by what people find most interesting about your business.

That’s why, even if you have an extensive personal network and you have no need to expand it further, I always recommend that people go to networking events.

In fact, these three no-no’s of networking are just a few of all the mistakes that people make at networking events. How many have you seen at the events you’ve attended? If you know a common networking blunder that I haven’t included in this article, let me know!

Michel Neray, MBA, B.Sc, Certified NLP Practitioner, helps his clients discover, communicate and focus on their greatest value and true competitive advantage — for massive increases in sales, leadership effectiveness and happiness!

Michel empowers his audiences to dig deeper than the usual marketing messages to access a well of meaning and purpose that drive sales as much as they drive productivity, engagement, resilience and collaboration. If you want to bring Michel to your next conference or event, please visit http://www.neray.com

Sterling Jewelers has immediate opportunities available in retail locations across the US and a our corporate office located in Akron, OH. For a complete list of employment opportunities, visit our website at sterlingcareers.com and apply today!

At Sterling Jewelers, diversity is the synergy of many different people working toward One Mission. Sterling values the differences between people and fosters an environment of opportunity and acceptance throughout the organization. Sterling is an equal opportunity employer committed to promoting diversity among all levels of Team Members.

Our diversity inspires innovation and is the secret to our success.

At Sterling, we are more than just the sum of our parts — Together, we can achieve great success.

Page 22

equal opportunity employment journal

July 2014

The Power of Social Media To Establish Small Businesses

Th

e technological revolution that is taking place right now has created a complete paradigmatic shift in the marketing world. Although the name of the game is still customer engagement, the manner in which this engagement takes place has completed shifted. The advancement of communications technology such as smartphones and tablets, in conjunction with the expanse and reach of the web, has produced the perfect storm for effective customer engagement. This means that small businesses will be able effectively establish their brand while building consistent and relevant exposure to their customer base and target audience.

It is hard to believe, but there are still some holdouts among small business owners. Change is not always easily embraced.

Unfortunately, for those business owners who have not yet engaged the multitudinous opportunities presented by social media, they will be playing catchup in a highly competitive economy. Although this may be true, the old adage “better late than never” definitely applies here.

There are number of benefits that’s make the use of social media platforms a must for small businesses.

Dr. Rick Wallace

field between you and your competitors.

Depending on how well you adapt and how effective you are, you could even secure a competitive edge by mastering the social media tango.

As a small business owner, it is imperative that you engage your customers on consistent level -- providing relevant and meaningful content. Customer engagement is the only way to build a trusting relationship with your customer base.

It is this relationship of trust that helps to develop customer loyalty and that is what sustains businesses during those lean times.

Your Customers are Already Using It

Unlike some other engagement tools, such as opt-in lists, your customer base is already on social media and highly active. According to a recent report, Americans spend more than 25 percent of their online time visiting social media “Americans spend more than 25% of their sites. This is huge for a business that is online time visiting social media sites. This attempting to connect with their target is huge for businesses that are attempting audience.

What make this even more beneficial to connect with a target audience.” is that these social media platforms have already trained your customer how to interact and respond. People on social media platforms have been condiLevels the Playing Field in a Competitive Market The volatility that has been experienced in the global economy as trick- tioned to respond and they are rarely annoyed by being engaged. These led down and impacted local economies as well. The volatility has created platforms make it easy to engage your customers without being overly a shift in business models in which more small businesses are emerging as invasive. You control the content and the frequency in which you connect companies downsize. This is good news for those entrepreneurial minded with your audience.

It is important that you understand that this is not the platform for you individuals, but business 101 dictates that competition drives the market in a thriving economy. Social media has the capacity to level the playing to bombard your followers or fans with promotional offers. This is one

Specializing in Fire Protection, Safety and Suppression Equipment Sales, Installation and Service

E. A. Patten Co.

303 Wetherell Street • Manchester, CT 06040 • Fax resumes to 860-649-6230

We are a quality manufacturer of tube assemblies and components for the Aerospace Industry, the Military and other high precision industries.

For more information visit us at: www.eapatten.com We stand in support of equality for and advancement of all people based on their qualifications and actions alone without regard to color, gender, age, religion, national origin or disability.

Since the first portable fire extinguishers recharged by founder Hans Jorgensen, Jorgensen Co. has built its reputation on technical expertise, quality products and excellent customer service. No other company in Central California can provide the breadth of product or depth of service that our years of experience can provide.

To learn more about us visit:

www.jorgensenco.com

We stand in support of equality for and advancement of all people based on their qualifications and actions alone without regard to color, gender, age, religion, national origin or disability.

Diverse ideas, and people, At Matheson, one of the world’s foremost suppliers of specialty gases and gas-handling equipment, we appreciate the value of variety in the concepts that drive our work — and in our teams of talented professionals. The unique qualities of each individual bring us a broader perspective, enhanced innovation, and greater success.

Established as an industry leader for more than eight decades, we have professionals from every walk of life, providing the wide array of attributes essential to the superior research, technology, resources, experience, safety, and performance our clients expect. In addition to a culture conducive to learning, growth, and advancement, we offer excellent compensation and benefits.

Apply online at: https://mathesongas.silkroad.com/epostings

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2691 SOUTH EAST AVENUE • FRESNO, CA 93706 EOE M/F/D/V

July 2014

equal opportunity employment journal

way that you can alienate them. Instead of hitting them with a promotional blitz, engage them with relevant content that they will find useful. Don’t make every encounter about the sale. Get them used to coming to your page in order to receive helpful tips, resources or reports that will provide value to the relationship that you are building with them.

The business rationale here is actually quite simple. If you want to effectively reach your target audience, you need to reach them where they are. Instead of attempting to lure your audience to a landing page or website, you can meet them right where they are. This also provides a certain level of convenience for your customer. You want your customer’s user experience to be pleasurable and worthy of repeating.

Increased Connectivity

Social media platforms were designed for high connectivity, so it reduces the amount of work that you will have to do when attempting to reach out to your target audience.

The type of connectivity that is experienced through social media is quite unique from traditional marketing channels. Whether you are using television, radio or emailed newsletters, the connectivity does not compare to that of social media. The primary reason is that all of those channels are one way in nature. You send a message to them and they interpret the message. Social media allows them to respond to the message with a direct comment, which in turn allows you to respond. Dialogue is powerful, no matter what level it is on.

The power of conversation allows you to

Page 23

build an entire community of fans who see you as more than a business entity. They will begin to see you as someone they can trust.

Trust is vital in today’s economy. It is not the best deal or the most convenient transaction that drives the sale. It is customer trust.

Consumers will not spend their money with companies they do not trust. Social Media provides the opportunity to easily build the trust necessary to win over consumers.

Cost Effective

Although some paid advertising on social media is necessary to maximize your position and exposure, you can actually establish a pretty strong following without investing any upfront capital. This makes social media marketing one of the least costly methods of building your company brand and engaging your customer base.

If you are like most small business owners who don’t have the budget for flashy advertising campaigns, social media is definitely an option. Honestly, it is more than an option, it should be viewed as a requirement. The truth is that there is a good chance that your competition is using social media and you cannot afford to fall behind the curve when the competition is so steep.

By taking the time to develop a social media presence you will be able to put your company in a position that is conducive for growth.

You will be able to develop and establish your company brand for fractions of the cost of using traditional channels.

Article provided by the ConstantContent.com

Consumers will not spend their money with companies they do not trust. Social Media provides the opportunity to easily build the trust necessary to win over consumers.

1925 W. John Carpenter Freeway • Ste. 450 • Irving, TX 75063 Fax Resumes to: (972) 629-5033 Email Resumes to: careers@wwflightservices.com

At Worldwide Flight Services, we employ thousands of experienced professionals, from ramp and cargo handlers to maintenance technicians and passenger service specialists - trained and dedicated to ensure our customers enjoy smooth operations both on the ground and in the air.

For more information visit our website at:

www.wfs.aero

Page 24

equal opportunity employment journal

July 2014

5 Ways To Balance Your Career And Personal Life

by Libby James

If you plan a fun activity with your kids, a night out with your friends, or a date with your spouse, you will have something enjoyable to look forward to while you’re at work. Be proactive when it comes to maintaining your schedule, as this can allow you to feel more peaceful and productive during your work day.

I

f you are working full-time, you might find it challenging to balance your career and personal life. Our minds and bodies can only handle a certain amount of work and pressure, and even if you love your job, allowing your career to consume your life will lead to burnout. Fortunately, there are some simple ways that you can balance these aspects of your life so that you are happier and more productive.

Schedule Downtime

Before your week begins, plan out your Braskem_EOE_Ad_vertical_PRINT.pdf 1 4/14/2014 2:10:07 PM activities for the coming days and set aside time to spend on activities that you enjoy.

Avoid Draining or Meaningless Activities

Consider the activities that take up your time, specifically those that don’t enhance your personal life or career, and minimize the time that you spend doing them. If you spend too much time on social media sites, limit the number of hours you can Make Time for Exercise access the Internet during the day. Removing these It is difficult to get moving when your schedule is activities from your life can leave you feeling more jam-packed, but making time for exercise can help productive and efficient. to increase your energy level Recharge Your and can help with concentraBatteries If you spend too much tion. By ensuring that you Even on your most hectic take time for yourself to focus time on social media sites, of days, try to take 10 minon your overall health through limit the number of hours utes to do an activity that will exercise, you can feel more help to recharge your batalert, better about yourself, you can access the Internet teries. Go for a walk, read a and ready to take on the day. during the day. book that you enjoy, or take a Be Efficient with hot bath. Work to build activYour Errands ities back into your schedule Rethink your budget to determine if outsourcing that are the most important to you, and make time your most time-consuming errands or chores is an for activities in your life that will bring you joy. option to free up some of your time at home. For You don’t need to make a major change to feel example, consider allowing a neighborhood teen to more balanced in your life. By following a few mow your lawn, or start doing some shopping online so that the items that you need are delivered directly simple tips, you can be on your way to feeling more to your home. Trade services with your friends as a at peace with the balance between your personal way to save time, or hire a cleaning service to peri- life and career.

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July 2014

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equal opportunity employment journal

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Things You Should Never Do in A Job Interview

seems obvious, at least to most people, that there are certain things you should do before a job interview, things such as learning a bit about the company, ironing your shirt, and leaving early--with time to spare for any emergencies or roadblocks that come up. What about once you are actually in there, sitting in the chair across from someone who holds your professional fate in her or his hands? When you are in that all-important applicant’s seat, hoping for employment, don’t do these five things.

by Linda Napik

people who wrote to her for advice when they were involved with married partners but felt sure the cheaters were only cheating on the current spouses and would never cheat in the new relationships: there is no better predictor of future behavior than current behavior.

Furthermore, you should be trying to impress your interviewer by showing how gracefully and maturely you have handled difficult situations, and if you sound bitter, you risk sounding like you haven’t actually overcome the obstacle so much as you have let it fester.

4. Use a lot of slang

Nothing says “unprofessional” like a sentence filled with language that is either too cute or too vulgar. Avoid slang, including very informal words, vulgarities, and “substitute” curse words (such as “b.s.” and “freaking”). Part of being in the real world is recognizing how to talk with adults in business situations. “You guys, that would totally suck if we got screwed over by your lame competitor” doesn’t cut it. Yes, you should let your personality come through, just not the parts of your personality that enjoy swearing and misusing the word “literally.” It doesn’t matter if you think voices in the media are becoming more casual in the internet age.

In a professional setting, be professional-especially when you are trying to land a job!

1. Look at your mobile phone

There may not be anything less professional than taking out your cell phone during a job interview. You might think it’s no big deal to glance at an incoming message received, but the messages sent when you check your phone include: “I’m paying attention to something besides the interviewer (who could be my boss),” “I can’t focus on the task at hand,” “I’m not able to patiently control myself,” and “I think what I want to do this instant is more important than my longer-term goal.” These are not the messages you want to get across when job seeking.

5. Forget to thank the interviewer

2. Chew gum

There may not be anything less Don’t chew gum when meeting with a What should you do at the end of the interprospective employer. Don’t do it even professional than taking out your cell view? Say thank you. Don’t get so caught if you realize on the subway on the way up asking when to follow up that you forget phone during a job interview. to the interview that you were so busy the most simple and courteous thing on your ironing your skirt or watching that online to-do list: express your thanks. video about how to tie a tie that you forgot to brush your teeth. If that The five behaviors on this list are to be not just avoided but shunned. happens, yes, you can pop into a little store to buy some mints or gum-- All of these prohibitions, including chewing gum and using mobile but if it’s the latter, chew quickly and then get rid of it before you arrive phones, also apply to phone and video chat interviews. Your interviewer at your appointment. might not hear you reading text messages, but they sure can hear the distraction in your voice. And of course you should stay away from gossip, 3. Badmouth the boss from your old job Sometimes a job interviewer asks you a question about your previous rants, and discourteous language no matter what the interview set-up is. work experience, and you want to complain in your answer about some- Steering clear of these five mistakes will help you achieve the necessary thing your previous boss did. Resist this temptation. Employers want standard of courtesy and professionalism that prospective employers want to hire someone who is respectful, and they want to hire someone who to see in job interviews.

Article provided by the ConstantContent.com won’t go talking behind their backs. It’s just like Dear Abby always told

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Page 26

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equal opportunity employment journal

July 2014

Health Care Career Options Choosing the Right Career Path

n all economic and career projections throughout the United States, the health care industry always remains on the leading edge of job growth, wage increases, and demand.

With over 14 million jobs expected to increase to 17 million by the year 2016, health care is not only the largest industry in the United States, but it is also the one slated to provide the most new career opportunities. This is good news for anyone interested in the health care field.

laws, overseeing the medical staff, handling budgets, purchasing supplies, and preparing reports.

Massage Therapist: Massage therapists are usually trained for at least a year; many states also require certification before a massage therapist can legally operate. Jobs can be found in private offices, hospitals, nursing homes, sports facilities, and even shopping malls. Duties include providing massages to various muscles and body parts to promote circulation and relieve pain or stress.

Medical Assisting: Most medical Where Can I Work? assistants go through a one- or twoHealth care is a broad term that year educational training program, encompasses a number of differalthough some offices offer on-the-job ent types of jobs and job sites. training. Most work in the offices of Depending on the career path and physicians doing either administrative educational choices you decide tasks or clinical assisting. They are upon, you may find yourself workprimarily responsible for keeping the ing anywhere from a twenty-story actual office running well, includhospital to a small, private outpatient ing answering phones, filing patient care center. Some of the places you records, filling out insurance forms, might find yourself seeking employscheduling appointments, billing, and ment include: bookkeeping. On a clinical side, they • Hospitals might take medical histories, record • Nursing Homes vital signs, collect laboratory speci• Residential Care Facilities mens, and sterilize instruments.

Medical Billing & Coding: • Physician’s Office (these provide Educational or on-the-job training over 1/3 of all health care estabfor medical coding typically lasts one lishments) to two years. Like medical assistants, • Dentist’s Office (these provide 1 medical billers and coders typicalout of every 5 health care estably work in physician’s and dentist’s lishments) office. They are trained to maintain • Home Health Care patient records using a formalized codWith over 14 million jobs expected to • Specialized Health Care Offices ing system as well as handle medical (chiropractors, physical therapists, increase to 17 million by the year 2016, health claims and insurance forms. dietitians, etc.)

Medical Imaging: Medical imaging care is not only the largest industry in the • Outpatient Centers a large field that includes everything United States, but it is also the one slated to isfrom • Laboratories taking X-rays and CT scans to using MRIs or ultrasound technology. provide the most new career opportunities.

Where you work will decide the Most workers in the medical imagtypes of hours you are offered, the ing field are trained in just one specialization, and training depends on wages you make, and even the health care and vacation benefits available to you. For example, most private offices offer Monday through Friday, 9 the field and the exact nature of the job. Some programs require only to 5 hours with holidays off; working in a hospital typically means round- a nine-month or one-year certification, while others require a four-year Bachelor Degree or even higher. Salaries can be very high depending on the-clock rotating shifts and occasionally working on Christmas. the amount of training and specialization required.

What Should I Do? Medical Transcriptionist: Medical transcriptionists work in hospitals, You should always take your personal interests and skills into account private offices, and home-based offices. Most have educational training when choosing a medical career. At the same time, keeping an eye on future growth options is also a great idea if you want to ensure your for at least nine months to get a certification. Job duties include listening chances for employment and advancement. Some of the top growing to recordings made by doctors and other health care professionals. These recordings are then written down into reports, letters, medical histories, fields include: Dental Assisting: Dental assistants usually have one year of formal or and other materials. When they work in an office, medical transcriptionon-the-job training. They work with dentists in their offices to provide patient ists might also take on administrative duties.

Nursing: Nursing is one of the largest fields available. Training lasts care and assist in dental procedures. They may sterilize instruments, prepare anywhere from two to four years, depending on the degree program. Jobs patients, take X-rays, make crowns and other implants, assist the dentist during are offered in hospitals (which have round-the-clock shift options), priprocedures, and help to implement post-operative care.

Health Care Administrator: Health care administrators typically have vate physician offices, home health facilities, and nursing homes. Duties to have at least a Bachelor Degree in a relevant field as well as the proper range from providing post-operative care and performing diagnostic tests certification. They are responsible for overseeing the provision of health to running clinics and supervision. Most nurses have an area of specialcare at all types of facilities, including complying with federal and local ization (such as obstetrics, pediatrics, etc.).

July 2014

equal opportunity employment journal

Occupational Therapy: An occupational therapist is a health-care professional responsible for a patient’s rehabilitation into his or her living and working environment. Like physical therapists, they help patients to manipulate their bodies, prosthetics, and even medical technology in a way that promotes healing and mobility.

Pharmacy Technician: Pharmacy techs are typically trained on-the-job, although there are certification options that substantially increase the chances of being hired. Most of the work is offered through retail pharmacies and store chains, and typically includes round-the-clock shift options.

The job entails helping pharmacists to dispense medication and other health-related products to customers; administrative tasks and routine store stocking and operations are also fairly common.

Phlebotomist: Phlebotomists are typically trained either on-the-job or through a certification program. They work in hospitals, blood donation centers, or laboratories collecting blood and other bodily fluids.

Physician Assisting: Physician assistants are medical practitioners whose training and duties lie somewhere between that of a doctor and that of a medical assistant.

Respiratory Therapist: Trained medical professionals who work with the respiratory and cardiopulmonary systems of the body. The responsibilities of a respiratory therapist vary depending on where employment is located and what the job category is. In most cases, there are three job levels: respiratory therapists, respiratory therapy technicians, and respiratory care practitioners.

Where is the Current Market Growth?

Although all health care jobs are in growing demand for educated workers, some of them are expected to grow at a faster rate than others. This can have a big impact on which career path you choose to take, since higher demand typically means easier job placement and higher wages (especially since wages in the health care industry are expected to increase 22 percent through 2016, compared to only 11 percent for all other industries).

Overall, jobs in hospitals are the slowest-growing category (at a still high number of 13 percent more jobs over the next eight years). Jobs in home health are the fastest-growing at a whopping 55 percent.

Nursing aides, orderlies, nursing attendants, and home health aides will provide the most new jobs.

Registered nurses and dental assistants come in at a close second. Some of the additional growth numbers through 2016 include: • Home Health Aides: 49 percent • Medical Assistants: 35 percent • Physical Therapist Assistants: 32 percent • Physician Assistants: 27 percent

The Health Care Field

The time is right to take advantage of a career field that will not only provide you with ample professional opportunities, but that will also help you to make an impact in this world. Working in health care is rewarding on almost all levels: financially and emotionally. Make the right choice today by pursuing your health care career options.

Article provided by www.healthcarebuilder.com “Your Healthcare Career Starts Here

Page 27

strength is working together.

All of us at Stamford Hospital share a passionate pursuit of excellence in patient-centered care as evidenced by our recent achievement of becoming a Planetree-Designated® Patient-Centered Hospital. We recognize that only by working together, finding common ground, and celebrating our differences can we truly do our best to help our patients heal.

See for yourself by viewing our nursing video

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Staff Nurses Operating Room (OR) Cardiovascular (CVOR) Emergency (ED) Open Heart Stepdown Intensive Care (ICU) Qualified candidates for all positions will be CT-licensed RNs with ASN (BSN preferred), a minimum of 2 years of current related experience, and BLS certification. Specialty certification preferred. Ideal candidates will also be exceptional communicators at all levels – patients, families, unit staff, physicians, and other healthcare workers. Additionally, CVOR nurses MUST possess 2 years of open heart experience.

Technicians Surgical Qualified candidates will be graduates of an accredited program, and possess at least 2 years of experience as a Surgical Tech. Must be able to scrub and circulate. BLS certification required; CST certification preferred.

Emergency (ED) Qualified candidates will possess a high school diploma or equivalent, and EMT-B certification or 5+ years of experience as an ED Tech, preferably in a hospital setting.

Medical Qualified candidates will possess a Bachelor’s degree in Medical Technology or related field; at least 2 years of experience as a Medical Tech; and ASCP registry or registry eligible, or equivalent registry (AMT, NCA, or CLS).

To attract and retain key talent, we provide a total rewards package: $10,000-$15,000 sign-on bonus for select positions • Competitive salary • Benefits day one – medical, pharmacy, dental, and vision • Wellness programs • 26 PTO days • Hospital-matching pension plan (403b) • Tuition reimbursement • Professional clinical ladder • High acuity care and level of autonomy • Strong shared governance • Award winning on-boarding and retention program • Free parking • Free train station shuttle • Concierge service • Subsidized cafeteria • Child care partnership with Bright Horizons

Stamford Hospital is proud to support a diverse culture and an environment of inclusiveness where everyone, including members of underrepresented groups can flourish.

To learn more, please call Sarah Devine, RN, Nurse Recruitment and Retention Manager, at 203.276.7287 or forward your resume to: sdevine@stamhealth.org. Visit us at: StamfordHospital.org

EOE M/F/D/V

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equal opportunity employment journal

HEALTHCARE:

July 2014

Millions of Jobs Now And in The Future

by Elka Torpey

In

career news, healthcare is everywhere. That’s because the healthcare industry is projected to add more jobs—over 4 million— than any other industry between 2012 and 2022, according to the U.S. Bureau of Labor Statistics (BLS). And it is projected to be among the fastest-growing industries in the economy.

“Without a doubt, there’s a lot of opportunity in healthcare,” says Stephanie Drake, former executive director of the American Society for Healthcare Human Resources Administration in Chicago, Illinois.

But which areas of work are expected to have the best outlook? What are the occupations, and what do they pay? And how do you prepare for them? This article answers those questions. The first section describes the industry and how it’s growing. The second section discusses the occupations in healthcare. And the third section explains how to get started in these occupations. Sources for more information are at the end.

A Growing Industry

The healthcare industry provides services related to treating illness, maintaining wellness, and managing disease. For workers in healthcare, helping people is the core of their jobs.

“When you work in healthcare, you serve the public every day,” says pharmacist Jennifer Adams, a senior director at the American Association of Colleges of Pharmacy in Alexandria, Virginia.

Job Settings

OPPORTUNITY TRANSLATES TO AN EXCELLENT CAREER. At VCU Health System, finding the path to success is an extraordinary journey. For Bryan Castro it means bridging a gap between patients and caregivers. As a Spanish interpreter he works closely with many departments to assist their patients throughout the course of treatment. Bryan is currently working towards his master’s in public health, which he expects to complete in 2015. He is grateful for the education assistance and flexible scheduling he found at VCUHS. This, along with competitive pay and extensive medical benefits, makes VCUHS an ideal place for anyone to pursue a successful career.

Discover all that VCU Health System has to offer at www.vcuhealth.org/careers.

EOE/AA. Women, minorities, veterans and persons with disabilities are encouraged to apply.

For purposes of this article, healthcare jobs are grouped into five detailed industries: hospitals, offices of health practitioners, nursing and residential care facilities, home healthcare services, and outpatient, laboratory, and other ambulatory care services.

In 2013, there were more than 15.8 million jobs in these industries, according to BLS. Table 1 shows where the jobs were, by detailed industry.

The data in this section are from the BLS Current Employment Statistics survey, which cover wage and salary workers only and do not include self-employed and unpaid family workers.

Hospitals accounted for the largest number of jobs in healthcare, about 39 percent of total healthcare employment in 2013. Employers include general medical and surgical hospitals, psychiatric and substance abuse hospitals, and specialty hospitals. Most jobs are in private hospitals, but some jobs are in hospitals funded by federal, state, or local governments.

Offices of health practitioners made up about 26 percent of healthcare employment in 2013. Employers include offices of physicians, dentists, and other health practitioners, such as chiropractors and physical therapists.

Nursing and residential care facilities accounted for about 20 percent of healthcare jobs in 2013. Skilled nursing facilities, assisted living facilities for the elderly, and continuing care retirement communities are included in this detailed industry. Other facilities offer housing and care for people who need help related to mental health, substance abuse, or intellectual or developmental disability.

Home healthcare services had about 8 percent of healthcare jobs in 2013.

Employers include businesses that provide a variety of services in peoples’ homes, such as skilled nursing care, personal care, and physical therapy.

Outpatient, laboratory, and other ambulatory care services also had about 8 percent of healthcare jobs in 2013. Employers include ambulance services, medical and diagnostic laboratories, family planning centers, and outpatient mental health and substance abuse centers.

Past and Future Growth

Employment in the healthcare industry has been growing steadily for years, BLS data show. This growth is due, in part, to people depending on health services no matter what the economic climate. Even when total U.S. employment fell during the 2007–09 recession, for example, healthcare employment continued to rise.

“Healthcare is recession-proof,” says Kim Brummett, a senior director at the American Association for Homecare in Washington, DC. “There is always a need.” And because healthcare-related jobs often require personal interaction, they are difficult to outsource or replace with automation, as happens in some other industries.

July 2014

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Page 29

“Job stability is one of the best parts about any healthcare career,” says Adams. “We’re always going to need healthcare providers, no matter what area of healthcare you choose for a career.” And each area of healthcare is expected to offer many career opportunities through 2022. The 2012–22 projections data are from the BLS Employment Projections program and cover wage and salary, self-employed, and unpaid family workers.

Healthcare Growth

BLS projects healthcare employment to grow by 26 percent between 2012 and 2022, an increase of about 4.1 million jobs. Several factors are expected to lead to this growth, including the following: • A growing population. Over the decade, the U.S. population is projected to increase by about 9 percent. A larger population requires more healthcare services, leading to projected job growth in the industry.

• More people who are older. The number of people ages 65 and older is projected to grow by about 40 percent between 2012 and 2022—the fastest of any age group. Compared with younger people, older people typically have greater healthcare needs. As a result, the healthcare industry is expected to add jobs.

• Chronic conditions. More people in the United States are expected to seek treatment for chronic conditions, such as diabetes and obesity.

Additional workers are expected to be needed to help prevent, manage, and treat the health concerns associated with these conditions.

• Medical advances. Improvements in medicine and technology also are expected to increase demand for healthcare services, creating more jobs for the workers who provide these services.

• Health insurance reform. As more people get health insurance coverage, the number of people seeking routine medical care is expected to grow. In turn, more jobs are projected to be added for workers who treat these people.

“Job stability is one of the best parts about any healthcare career,” says Adams. “We’re always going to need healthcare providers, no matter what area of healthcare you choose for a career.”

Offices of health practitioners are projected to add more jobs—1.2 million—than any other type of healthcare employer. Some of this increase reflects expected cost-cutting efforts to shift demand for health services away from hospitals, which are relatively expensive.

Because hospitals make up a big portion of all healthcare employment, however, the number of new jobs in hospitals is still expected to be large over the decade. Home healthcare services is projected to be the fastest growing detailed industry in the economy, with employment projected to increase by almost 60 percent between 2012 and 2022. As greater numbers of older people seek care that allows them to stay in their homes and maintain their independence, the need for workers in home healthcare services is expected to expand.

Occupations in Healthcare

In addition to offering many opportunities, the healthcare industry offers plenty of career options. Workers in healthcare do tasks such as scheduling patient appointments, drawing blood for laboratory work, cleaning facilities, preparing food, diagnostic testing, and filling prescriptions.

This section highlights employment, wages, and projected new jobs in selected occupations for each of the detailed healthcare industries.

May 2013 employment and wage data are from the BLS Occupational Employment Statistics survey and are for wage and salary workers only.

(The median wage is the point at which half of all wage and salary workers in the occupation made more than that amount, and half earned less.)

Occupations by occupational group include those that had at least 50,000 jobs in May 2013. Many other occupations have jobs in these detailed industries too, but they had fewer jobs and are not listed. The highest and lowest wages discussed are for occupations with 1,000 jobs or more in a detailed industry in May 2013. For comparison purposes, the median annual wage for wage and salary workers across all industries in May 2013 was $35,080.

A job that matters at Spartanburg Medical Center You entered health care to make a difference. Spartanburg Medical Center, located in Spartanburg, South Carolina, offers a cutting-edge, team environment where you can do just that. Having achieved top honors—including the Magnet designation for nursing excellence—we make it a priority to remain on the forefront of health care. Recognizing that top honors are a result of top professionals, we offer competitive salary and benefit packages, a nationally recognized child development program and more.

Areas of availability: • Women’s & Children’s Care • Gibbs Cancer Center & Research Institute • Heart Center • Surgical Care • Emergency Center • Spartanburg Regional Hospice • Home Health For more information or to apply, please call a hospital recruiter at 800-288-7762 or visit SpartanburgRegional.com.

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0514_BL

EOE

Page 30

equal opportunity employment journal Hospitals

Occupations with the most projected jobs include jobs in hospitals. Jobs in hospitals are often shift-based, with weekend and holiday work sometimes required, because hospitals provide care 24 hours a day, 365 days a year.

Occupations in hospitals are diverse. However, occupations with the most projected jobs probably include ones you’d expect to find in this setting. Jobs in hospitals are often shift-based, with weekend and holiday work sometimes required, because hospitals provide care 24 hours a day, 365 days a year. Registered nurse Heather Hahn, for example, works a 12-hour shift 3 days a week, mostly 7 a.m. to 7 p.m. Every 4 weeks she works nights for a week. In May 2013, the occupations listed by group below made up about 63 percent of jobs in hospitals: • Medical and health services managers • Health diagnosing and treating practitioners • Pharmacists • Physical therapists • Registered nurses • Respiratory therapists • Health technologists and technicians • Licensed practical and licensed vocational nurses • Medical and clinical laboratory technicians • Medical and clinical laboratory technologists • Medical records and health information technicians • Pharmacy technicians • Radiologic technologists • Surgical technologists • Medical assistants • Nursing assistants • Janitors and cleaners • Maids and housekeeping cleaners • Office and administrative support • General office clerks • Interviewers, except eligibility and loan • Medical secretaries Secretaries and administrative assistants, except • legal, medical, and executive

At MaineHealth, we set the bar high. Because when the goal is to make our communities the healthiest in America, everyone makes a difference. Join the MaineHealth System, and you’ll receive the opportunities, resources and support you need to help us get closer to our goal. All while advancing your career to where you want it to be.

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110 FREE STREET • PORTLAND, ME 04101 MaineHealth and affirmative1 action employer.4/30/2014 BOS032161B PORTUNITY EMPLOYMENT JRNLis an equal opportunity

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Opportunities for All The University of Connecticut Health Center is a leading healthcare, educational, and research facility. UCHC is a major employer in the State of Connecticut with over 5,000 employees.

We are an equal opportunity employer with a strong commitment to diversity. We provide:

• Outstanding Benefits • Upward Mobility LAHEY0001

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Lahey

July 2014 Occupational Wages

According to BLS, May 2013 median annual wages in hospitals ranged from $20,850 for restaurant, lounge, and coffee shop hosts and hostesses to more than $187,200 (the highest median annual wage published by BLS) for surgeons, chief executives, anesthesiologists, and obstetricians and gynecologists.

Food preparation and serving occupations, such as cafeteria, food concession, and coffee shop counter attendants ($22,990), had some of the lowest wages in hospitals in May 2013.

But hospitals also have many high-paying occupations. At least 11 occupations in the health diagnosing and treating practitioners group, for example, had median annual wages of more than $100,000 in hospitals in May 2013.

Projected New Jobs

BLS projects hospitals to add about 826,000 jobs between 2012 and 2022. Nearly onethird—about 262,000 jobs— are expected to be for registered nurses.

Other positions that are projected to add many jobs in hospitals between 2012 and 2022 include radiologic technologists, maids and housekeeping cleaners, pharmacists, respiratory therapists, and medical and clinical laboratory technicians.

Offices of Health Practitioners

Workers in offices of health practitioners, usually work a standard 9-to-5, Mondaythrough-Friday schedule. Some offices, however, are also open on weekends or in the evenings to accommodate patient schedules. And workers may be on call at other times to respond to emergencies.

Employment Lahey Hospital & Medical Center is a physician-led, nonprofit group practice.

At Lahey Hospital & Medical Center, patient care always comes first.

Because of our focus on excellence in patient care, Lahey Hospital & Medical Center continues to attract the best people across all departments and disciplines.

Department of Human Resources 16 Munson Road • Farmington, CT 06034-4035 860.679.2426

For a complete listing of all open jobs and to apply online

www.uchc.edu

To learn more about Lahey Hospital & Medical Center, please visit: careers.lahey.org 41 Mall Road, Burlington, MA 01805 We are an EEO/AA/Minorities/Females/Disabled/Veterans.

We are proud to reflect the diverse communities that we serve.

Affirmative Action /Equal Opportunity Employer

Occupations in the following groups made up about 65 percent of total employment in offices of health practitioners in May 2013: • General dentists • Family and general practitioners • Physical therapists • Physician assistants • Nurse practitioners • Registered nurses • Dental hygienists • Licensed practical and licensed vocational nurses

July 2014

equal opportunity employment journal

• Dental assistants • Medical assistants • Billing and posting clerks • First line supervisors of office and administrative support workers • General office clerks • Medical secretaries • Receptionists and information clerks • Secretaries and administrative assistants, except legal, medical, and executive

support workers also are projected to add many jobs in this detailed industry.

Page 31

Nursing and Residential Care Facilities

Workers in this detailed industry provide care around the clock, so shifts are common. And schedules can include holidays and weekends.

Employment

The occupations listed by group here made up about 69 percent of total employBLS data show that May 2013 median ment in nursing and residential care faciliannual wages in offices of health practitio- ties in May 2013: ners ranged from $18,720 for home health aides to more than $187,200 for surgeons, Community and Social Service • Social and human service assistants general internists, anesthesiologists, obste• Registered nurses tricians and gynecologists, orthodontists, • Licensed practical and licensed vocaand oral and maxillofacial surgeons. tional nurses (LPNs and LVNs) Office and administrative support occu• Home health aides pations, such as general office clerks • Nursing assistants ($27,750), accounted for many jobs and • Institution and cafeteria cooks had relatively low wages in this detailed • Nonrestaurant food servers industry in May 2013. Health diagnosing • Personal care aides and treating practitioners, including general • Recreation workers dentists ($148,270), also had many jobs, but • Maids and housekeeping cleaners these occupations had some of the highest Occupational Wages median annual wages of any occupations.

May 2013 median annual wages in nursProjected New Jobs ing and residential care facilities ranged Between 2012 and 2022, BLS projects from $18,780 for dining room and cafeteria offices of health practitioners to add about 1.2 million jobs. Medical secretaries is pro- attendants and bartender helpers to more jected to add the most jobs in this detailed than $122,450 for chief executives, BLS data show. industry: 123,800 jobs over the decade.

Many of the occupations in nursing and Registered nurses, physical therapists, residential care facilities, including maids billing and posting clerks, and first line supervisors of office and administrative and housekeeping cleaners ($20,240), had-

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Occupational Wages

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At the Birmingham VA Medical Center,

We Strive to Recruit only the Best Talent!!!!!

The Birmingham Veterans Affairs Medical Center (BVAMC) is an integral part of the Medical community that provides acute, tertiary, medical, and surgical care to Veterans of Alabama.

You may view our announcements online and receive application materials at the following websites. Please ensure you read the entire vacancy announcements to include all required documents for proper consideration.

http://www.vacareers.va.gov • http://www.usajobs.gov These sites will acquaint you with the career path within the Birmingham VA Medical Center that most closely matches your expertise and ambitions.

The Department of Veterans Affairs offers competitive salaries and a comprehensive benefits package. An Equal Opportunity Employer. Applicants with disabilities are encouraged to apply.

The Bureau of Labor Statistics projects hospitals to add about 826,000 jobs between 2012 and 2022. Nearly one-third—about 262,000 jobs—are expected to be for registered nurses.

Mercy Hospital

Mercy Hospital

Memorial Hospital

2215 Truxtun Ave, Bakersfield, CA 93301

400 Old River Rd, Bakersfield, CA 93311

420 34th Street, Bakersfield, CA 93301

Mercy & Memorial Hospitals offer a broad range of services so that the care you or someone you love may need is never far from home.

At our family of hospitals you have all the challenge and growth you need in order to drive your career. It’s the collaborative spirit of the people and the long-standing culture of growth. Our outstanding compensation and benefits programs are designed to foster career satisfaction, as well as the well being of you and your family.

Apply Today!

www.choosemercymemorial.org

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equal opportunity employment journal

wages that were lower than the median for all occupations in May 2013. Among the higher paying occupations are health diagnosing and treating practitioners, such as physical therapists ($87,140).

Projected new jobs. BLS projects about 760,700 new jobs to be created in nursing and residential care facilities over the 2012–22 decade. Nursing assistants is projected to add the most jobs of any occupation in this detailed industry: 142,700 jobs over the decade.

Occupations projected to add many jobs in this detailed industry include nonrestaurant food servers, maids and housekeeping cleaners, institution and cafeteria cooks, social and human service assistants, and recreation workers.

July 2014

ing people in their residences rather than attending to them elsewhere. “When you work in home healthcare, you spend time with patients in a more natural setting,” says Brummett. “And you tend to have more control over your schedule.”

healthcare services ranged from $18,580 for personal care aides to $137,660 for chief executives, BLS data show.

Some of the largest occupations in home healthcare services—such as home health aides ($20,510)—pay relatively low wages.

Higher paying occupations, such as pharmacists Employment The five occupations listed in the groups ($112,320), accounted for fewer jobs. Projected new below accounted for about 77 percent of jobs. Home healthcare services is projected to add about home healthcare services jobs in May 715,700 jobs between 2012 and 2022, according to BLS. Home health aides is projected to add nearly one-third 2013: of those new jobs—about 214,300 jobs over the decade.

• Registered nurses Health technologists Other occupations projected to add many jobs in this and technicians detailed industry, in addition to those in the chart, are gen• Licensed practical and licensed eral office clerks, medical and health services managers, vocational nurses (LPNs and LVNs) physical therapists, healthcare social workers, and occupaHealthcare support tional therapists.

• Home health aides • Nursing assistants Outpatient, laboratory, and other Home Healthcare Services Personal care and service ambulatory care services Chart 5 shows some of the occupations • Personal care aides Some of the occupations in outpatient, laboratory, and in home healthcare services. Workers in Occupational Wages other ambulatory care services have schedules and workthis detailed industry often enjoy visitMay 2012 median annual wages in home ing conditions that vary. Jobs in outpatient care centers and medical and diagnostic laboratories, for example, often involve standard work hours in routine settings. In contrast, jobs in ambulance services can have unpredictable work hours and settings, because emergencies can happen anytime and nearly anywhere.

Employment

Allscripts provides a supportive work environment and a wide array of career opportunities, including robust training programs to help students and recent graduates transition into the working world. We value the development of students in the hope that you’ll make Allscripts a part of your future success!

Only three occupations had enough employment to make the cutoff of more than 50,000 jobs each in outpatient, laboratory, and other ambulatory care services in May 2013. The occupations in these groups made up about 24 percent of total employment in this detailed industry: Health diagnosing and treating practitioners • Registered nurses • Emergency medical technicians and paramedics • Phlebotomists

Please apply online at:

www.allscripts.com/careers (please reference eoej when applying).

Occupational Wages

According to BLS, May 2013 median annual wages in outpatient, laboratory, and other ambulatory care services ranged from $21,540 for personal care aides to more than $187,200 for psychiatrists and surgeons.

Various office locations available • Equal Opportunity Employer

Allscripts is the leading provider in medical software services that empower healthcare providers to deliver best in class patient safety and financial results.

Sioux Falls VA Health Care System Working with and for America’s Veterans is a privilege and we pride ourselves on the quality of care we provide. In return for your commitment to quality health care for our nation’s Veterans, the VA offers an incomparable benefits package.

Applicants can apply online at: www.USAJOBS.gov

• Cardiologist (part time) • Endocrinology • Psychiatrist • Pulmonologist • Primary Care (Family Practice or Internal Medicine)

how do you

• Oncologist

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

To be a part of our proud tradition, contact: Human Resources Mgmt. Service 2501 W. 22nd Street • Sioux Falls, SD 57105 • (605) 333-6852

www.siouxfalls.va.gov

?

save lives and still live the one you have

At Brigham and Women’s Hospital, we value our committed, talented professionals. That’s why we focus on keeping you rewar ded and inspired, encouraging a sense of passion throughout the facility. After all, rising to the challenges of world-class healthcare is no easy task – but with genuine dedication to work/life balance, we can make it a lot easier.

Nursing, Nursing Leadership, Research & Allied Health Administrative Opportunities Available.

For more information or to apply online, visit:

http://careers.brighamandwomens.org An EEO/AA/VEVRAA Employer

July 2014

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Page 33

Wages for health technologists and technicians—the bachelor’s of science degree in nursing. Other registered nurses earn a diploma from an occupational group with the most jobs in outpatient, approved nursing program or a master’s degree in nursing.

There are lots of education programs for careers in healthcare. Make sure a school’s laboratory, and other ambulatory care services—varied credentials are up to date and that their program has a good reputation before you sign up. considerably.

Psychiatric technicians ($23,130), for example, had “Do your research,” says Hahn. “You don’t want to pay more than you should for a degree relatively low median annual wages in this detailed you need, only to find out that no hospital will sponsor you for a residency.”

In addition to education, some healthcare occupations require on-the-job training—such industry in May 2013. as a residency, employer-sponsored training program, or informal training combined with But nuclear medicine technologists ($71,000) had median annual wages that were higher than the median experience on the job. Other occupations require work experience in a related occupation.

BLS helps to clarify occupational requirements by assigning the typical level of educafor all occupations. tion or training workers need to attain competency and prepare for entry-level positions Projected new jobs. BLS projects outpatient, laboratory, in a particular occupation. Each occupaand other ambulatory care services to tion is assigned to one of the following add about 522,300 jobs between 2012 Good people skills are essential, because levels of education. and 2022. Registered nurses are projectLess than high school. Occupations ed to add the most jobs, about 59,800, workers in the healthcare industry spend a in healthcare that require less than a in this detailed industry over the decade. lot of time interacting with high school diploma often involve basic Although not shown in the chart, tasks, such as cleaning rooms, dressing medical secretaries, medical and health patients and colleagues. and bathing patients, and preparing or services managers, medical and clinical serving food. laboratory technologists, and substance abuse and behavioral disorder counselors are also projected to add many jobs in this detailed industry.

• Cafeteria, food concession, and coffee • Billing and posting clerks • First-line supervisors of office and shop counter attendants Getting Started in Healthcare administrative support workers • Dining room and cafeteria attendants There are lots of ways to start a career in healthcare.

• General office clerks Specific skills, education and training, and other prepaand bartender helpers • Interviewers, except eligibility ration—such as licenses, certification, or registration— • Home health aides and loan are often required.

• Institution and cafeteria cooks • Medical secretaries Skills • Janitors and cleaners, except maids and • Pharmacy technicians Good people skills are essential, because workers in housekeeping cleaners • Receptionists and information clerks the healthcare industry spend a lot of time interacting • Maids and housekeeping cleaners • Secretaries and administrative assiswith patients and colleagues.

• Nonrestaurant food servers tants, except legal, medical, and execWorkers also need patience and emotional stability. utive • Personal care aides “You really have to care about people,” says Brummett.

• Social and human service assistants • Restaurant, lounge, and coffee shop “It’s that compassion, that empathy, that makes people • Substance abuse and behavioral disorhosts and hostesses good at their jobs.” der counselors Although these occupations do not have It’s also important to be a team player, as these workers Most of these occupations require shortcollaborate when delivering care. Being able to commu- any formal education requirements, they typically require short-term on-the-job term on-the-job training, but there are a few nicate with people of diverse backgrounds is also key. exceptions. Medical secretaries, pharmacy training of 1 month or less.

Education and Training High school diploma or equivalent. technicians, and substance abuse and behavBuilding the foundation for a career in healthcare often With a high school diploma or the equiva- ioral disorder counselors typically need starts long before you prepare for a specific occupation. lent, your employment options in health- moderate-term on-the-job training (1 to 12 As early as high school, you should study algebra, biol- care are largely in office and administra- months), and first-line supervisors of office ogy, chemistry, and related subjects. “Taking math and tive support. continued on page 35 science classes is important to just about any health profession,” says Adams.

Sevenson In addition, most occupations in healthcare require Environmental education beyond high school. But the paths people take Services, Inc. to enter an occupation vary. For example, there are several ways to become a registered nurse. Many registered 2749 Lockport Road • Niagara Falls, NY 14305 nurses prepare by earning an associate’s degree or a Sevenson Environmental Services, Inc. provides a comprehensive range of services for the cleanup of sites and facilities contaminated by hazardous materials. Sevenson is an equal opportunity employer. For current employment opportunities please visit us at www.sevenson.com. EOE MIN/FEM/VET/IWD

Tosoh Bioscience, Inc. (TBI) provides highly sophisticated diagnostic systems to doctor’s offices, hospitals and reference laboratories.

Equal Opportunity Employer M/F/D/V

The employee work environment is fast-paced, challenging and offers opportunities for personal growth and career advancement. TBI employees are focused on the collective vision of providing quality products and services through innovation.

For information regarding job openings at TBI, or to submit an application, please visit the Tosoh Jobs Portal online at www.tosoh.iapplicants.com.

Learn more about us at: www.tosohbioscience.com 6000 Shoreline Court • Suite 101 • South San Francisco, CA 94080

At Spectrum Brands, promoting diversity and inclusion is not a “program,” but a philosophy. Treating others with respect and dignity and welcoming individual differences is not only encouraged but expected. This philosophy enhances our competitive edge and ensures our future success in the continually evolving global marketplace. We ask and expect each employee to embrace this philosophy and truly support the development of a diverse culture that benefits from the perspectives of each individual.

127 S. Broadway • Yonkers, NY 10701 • Fax: (914) 378-7130 Saint Joseph’s Medical Center is a Catholic health care facility. We strive for excellence in health care in an atmosphere of support and shared ministry. Learn more about us online at: www.saintjosephs.org

www.spectrumbrands.com Employment Opportunities Available

**Registered Nurses for Day and Night shifts, Units OR, ER, ICU, Med Surg, Renal** **Sign-on Bonuses available** Other opportunities: Pharmacists, LPNs, Physical Therapists Occupational Therapists Equal Opportunity Employer

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July 2014

Port Huron Hospital, established in 1882 is a not-for-profit hospital with a proven commitment to education and quality patient care. Port Huron Hospital provides a full spectrum of inpatient and outpatient healthcare services to residents in St. Clair and Sanilac Counties.

Learn more about us and our employment opportunities at: www.porthuronhospital.org

Port Huron Hospital is an EEO/AA Employer.

WORKING TOGETHER TO BUILD

TRANSFORMATIVE TECHNOLOGY

Concurrent’s diverse and multicultural work environment promotes creativity and innovation. We’re looking for people who share our passion for technology, innovation and hard work.

Please visit our careers page to view current openings. www.ccur.com 4375 River Green Pkwy | Suite 100 | Duluth, GA | 30096 | EOE M/F/D/V

Brooke Glen Behavioral Hospital is an equal opportunity employer. We are committed to creating a corporate culture which promotes integrity as a fundamental basis for all decisions by its employees and those with whom the company deals.

To find out about employee opportunities, please visit:

www.brookeglenhospital.com Brooke Glen Behavioral Hospital 7170 Lafayette Avenue • Fort Washington, PA 19034

www.eoejournal.com

3500 East 17th Avenue Eugene, OR 97403 Fax resumes to: 541-682-6139

www.ltd.org Lane Transit District is one of the most successful and highly regarded public transit systems in the nation. If you are interested in joining us as we endeavor to provide and improve services to all our diverse communities in ways that are sensitive and responsive to cultural differences, including accessibility for persons with disabilities, we urge you to apply for any of our open positions online. Lane Transit District is an AA/EEO Employer.

We are dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, veteran status, sexual orientation, or any other status protected by state or local law.

We provide a range of services to meet adult and family needs in mental health, substance abuse, vocational training, education and restorative justice. We are committed to being the employer of choice. To that end, we offer a comprehensive benefits program in order to attract and retain the best employees. Learn more about us and open positions at: www.aspenpointe.org

Benefis Health System is Montana’s premier health system and the largest health care community in the state. Please visit www.benefis.org for more information.

Benefis Health System 1101 26th Street South Great Falls, MT 59405 406-455-5175

Benefis Health System is an Equal Opportunity Employer

PTI Technologies Inc. is a world leader in the design, development, manufacture, marketing and distribution of high technology filter elements, modules, and filtration and fluid flow equipment.

We are a wholly-owned subsidiary of ESCO Technologies Inc. EOE. Check Out The Opportunities at PTI...

www.ptitechnologies.com

Please browse our website to see if there is a position available that you would be interested in applying for. You may email, fax, or mail your resume: PTI Technologies Inc. Attn: Human Resources 501 Del Norte Boulevard Oxnard, California 93030 hremail@ptitechnologies.com Fax 805-604-3772

Baldwin Filters provides many opportunities for you to further your career. We offer a variety of established career paths in engineering, accounting, marketing, sales, business analysis, human resources, information technology and production.

To view a complete listing of open positions at Baldwin Filter, visit online at: www.baldwinfilter.com 4400 East Highway 30 • Kearney, NE 68847 Baldwin Filters is an EO Employer, M/F/V/D

July 2014

equal opportunity employment journal

Page 35

Master’s degree.

Health diagnosing and treating practitioand administrative support workers ners are among the occupations that require typically need fewer than 5 years of education beyond a bachelor’s degree, such work experience in an equal or related as a master’s degree (1 or 2 years of addioccupation. tional study). In this list, healthcare social Postsecondary non-degree award. workers is the only occupation that is not in Some healthcare support occupations that occupational group. and health technologists and technicians • Healthcare social workers require a postsecondary non-degree award, • Nurse anesthetists such as a certificate. These programs may • Nurse practitioners last from a few weeks to 2 years.

• Occupational therapists • Dental assistants • Physician assistants • Emergency medical technicians and As with most industries, getting practical Doctoral or professional degree. paramedics experience in healthcare is helpful for To work in many of the highest paying • Licensed practical and licensed deciding on—or against—a career. “It’s not occupations in healthcare, you need a docvocational nurses toral or professional degree. Completing a • Medical assistants like on TV,” says Hahn. “Some people get doctoral degree, such as a Ph.D., usually • Medical records and health takes at least 3 years of full-time academic into it and discover it’s not for them.” information technicians work after earning a bachelor’s degree.

• Nursing assistants As described previously, there are multiple Completing a professional degree, such as • Phlebotomists paths to occupational entry for registered nurs- an M.D., usually takes at least 3 years of full• Psychiatric technicians es. However, BLS assigns associate’s degree as time study after earning a bachelor’s degree.

• Surgical technologists the typical education workers need to prepare Of the occupations listed below, medical sciAssociate’s degree. for entry-level jobs as a registered nurse. entists is the only one that BLS assigns doctoral Health technologists and technicians and Bachelor’s degree. degree as the typical education for entry-level health diagnosing and treating practitioners You may qualify for several types of occupa- jobs. Professional degree is assigned for the are among the occupations you can prepare for tions in the healthcare industry with a bachelor’s other occupations. with an associate’s degree. Associate’s degree degree, including those in management.

• Anesthesiologists programs usually require at least 2 years of aca• Chief executives • Family and general practitioners demic study beyond high school.

• Medical and clinical laboratory technologists • General dentists • Dental hygienists • Medical and health services managers • General internists • Medical and clinical laboratory technicians • Recreation workers • General pediatricians • Nuclear medicine technologists To become a chief executive, you also typi• Medical scientists • Radiologic technologists cally need 5 years or more of work experience • Obstetricians and gynecologists • Registered nurses in a related occupation.

• Oral and maxillofacial surgeons • Respiratory therapists continued from page 33

People come from all over the world

to study here, to practice here, and to be treated here.

Providing World Class Care and Service to America’s Heroes

Join a patient centered interdisciplinary care team that values healthy home/work life balance, has one of the most advanced electronic medical records reporting systems in the country and offers great benefits, including liability protection. Reno is minutes away from beautiful Lake Tahoe, is a short drive or flight to San Francisco, and abounds with year round recreation, entertainment, arts, and culture – about 260 days of sunshine per year. Nevada has no state income tax! For employment opportunities, including complete job announcements, and online application instructions, please visit our website:

Thomas Jefferson University and Thomas Jefferson University Hospitals are committed to excellence in the delivery of patient care, educating the health professionals of tomorrow and discovering new knowledge.

As one of the most distinguished medical institutions in the country, our history is filled with outstanding people and accomplishments.

Diversity, inclusion and cultural competence are critical components of our mission and we celebrate the uniqueness of each of our employees every day.

To learn more about Jefferson visit www.jeffersonhr.org To apply online visit Recruit.jefferson.edu

www.reno.va.gov/careers VA Sierra Nevada Health Care System

975 Kirman Avenue • Reno, NV 89502 • 775-829-5630 • EOE

THOMAS JEFFERSON UNIVERSITY AND HOSPITALS

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Deciding on a healthcare occupation to pursue could be the starting point to a rewarding career.

“Knowing that every day you’ve made someone’s life better,” says Adams, “there’s a huge value to that.”

• Orthodontists • Pharmacists • Physical therapists • Psychiatrists • Surgeons Many of these occupations also require a residency—on-the-job training that is often required for state licensure or certification.

Residency programs typically last from between 1 to 2 years for dental specialties and pharmacists to between 3 to 8 years for physicians and surgeons.

— especially those that treat or care for patients—workers need a license, certification, or registration. Requirements may differ by state, depending on the occupation.

For example, all states require physicians and surgeons to be licensed, but states vary in their requirements for nursing assistants.

In some states, nursing assistants must be on a state registry; in others, they must become certified nursing assistants.

Earning a license, certification, or registration often involves completing an approved education or training program and passing Other Preparation Workers in some healthcare occupations a competency exam. Sometimes, workers need a state-issued license, certification, or must also pass a background check, and registration. Other ways to get ready for a people with a criminal history might not be healthcare career include gaining firsthand eligible to work in certain occupations. experience and learning more about careers. Career Exploration As with most industries, getting practical Licenses, certifications, and registrations.

To work in some healthcare occupations experience in healthcare is usually helpful CHC is building a world class primary health care system that is committed to caring for special populations, and that is focused on improving health outcomes for our patients as well as building healthy communities.

If you are ready for a satisfying and rewarding career, join our team of diverse and motivated professionals at Community Health Center, Inc. (CHC). CHC is one of the country’s most creative and dynamic providers of primary medical, dental and mental health services to the uninsured and underinsured. For more information visit: www.chc1.com • https://jobs-chc1.icims.com

July 2014

for deciding on—or against—a career. “It’s not like what you see on TV,” says Hahn. “Some people get into it and discover it’s not for them.”

Volunteering, part-time jobs, and internships are great ways to get a feel for what healthcare work is really like—and to gain knowledge and start making contacts.

“Ask family members or guidance counselors if they know of anyone who works in healthcare,” says Drake.

“Start to network, and ask workers for informational interviews to find out about entry-level positions.”

The more you know about the occupations in healthcare, the easier it will be to identify those that best fit your interests and skills. “Learn about what each of the health professions does,” says Adams. “A lot of times we have our own perceptions about what people do, which may not be accurate.” So take some time and ask around.

Someone you know probably knows someone who is in the healthcare field. Don’t be afraid to ask questions.

Deciding on a healthcare occupation to pursue could be the starting point to a rewarding career. “Knowing that every day you’ve made someone’s life better,” says Adams, “there’s a huge value to that.”

For More Information

The occupations in this article aren’t the only ones with jobs in healthcare. Many other occupations have thousands of jobs in the industry. For example, cardiovascular technologists and technicians—although not discussed in this article—are employed in settings such as hospitals, offices of health practitioners, and outpatient, laboratory, and other ambulatory care services.

In addition, jobs in the occupations mentioned in this article exist in industries outside of healthcare. For example, pharmacists work in department stores, grocery stores, and health and personal care stores as well as in hospitals, offices of health practitioners, and other healthcare industries.

Learn more about the occupations in this article, and hundreds of others, in the Occupational Outlook Handbook. You’ll find the OOH online at www.bls. gov/ooh. Public libraries also have resources on careers, including those in healthcare.

Article provided by the Bureau of Labor Statistics

COMMUNITY HEALTH CENTER • 675 MAIN STREET • MIDDLETOWN, CT 06457 • EOE

Burst into Summer with a New Career Explore the Following Opportunities 6339 Mill Street Rhinebeck, NY 12572 Fax Resumes to: 845-876-2020 www.astorservices.org Astor Services for Children & Families is a voluntary, nonprofit agency sponsored by Catholic Charities of the Archdiocese of New York, providing a range of services for children and their families regardless of race, creed or national origin, serving Dutchess, Orange, Ulster, & Bronx counties. For employment consideration including psychiatrists, psychologists, social workers, and nurses please submit your resume/cv along with copies of certification and licensure to hr@astorservices.org.

Astor Services for Children & Families is an Equal Opportunity Employer, and does not discriminate against employees and applicants for employment on the basis of race, color, creed, natural origin, gender, actual or perceived age, citizenship, alienage, disability, marital status or sexual orientation, or as further provided by governing law applicable to the employee’s work location.

Sign-On Bonuses Provided Based on Experience

New Competitive Rates Registered Nurses New Graduates Welcome Emergency Department • Med-Surg and Critical Care Part-Time • Full-Time • Per Diem • Flexible Shifts Administrative House Supervisors Premium Rate RN • Float Pool Med-Surg or Critical Care Flexible Shifts Nurse Recruiter Licensed RN and Minimum 3 years Recruiting Experience Required

Apply Online: www.CommonwealthHealth.net Regional Hospital of Scranton does not discriminate against any person on the basis of race, color, national origin, disability, or age in admission, treatment, or publication in its programs, services and activities, or in employment

July 2014

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Page 37

How To Increase Productivity

by Decluttering Your Office

by Susan Marie

t’s impossible to thrive when you’re surrounded by their clutter pile up but then binge-clean clutter. The old saying that “a cluttered home reflects once a week. Instead, organized people a cluttered mind” is quite true; people who live in make a point of doing little things each and disorganized homes often feel like their disorganization every day that keep their spaces organized. exacerbates other problems in their lives. Just as a clut- If you take ten minutes a day to put things tered home makes life difficult, a cluttered office or work back where they belong and organize any space impair job performance, decrease motivation and clutter that might have gotten away from you, you will create unnecessary stress. Here If the space that you work is organized, find that your are some tips on how you can office is conyou’ll also enjoy more organized thoughts avoid a cluttered work space and keep your productivity and a clearer sense of what it is you need to sistently organized. levels high. accomplish each day.

Working in Make an organized space will keep you focused, Cleaning Your First Priority Many of us find that our cluttered offices continue to on task and brighten your morale.

If the space that you work is organized, be messy because we are drowning in work as it is and you’ll also enjoy more organized thoughts simply don’t have time to tackle the mess. However, if and a clearer sense of what it is you need you want an instant boost in productivity and motivation, it’s important that you put your workload on hold to accomplish each day. You’ll feel more and take the time to really clean up your office. It might productive, happier and be more successful seem like a waste of valuable time that you could spend if you can make a commitment to getting working; however, you’ll find that you get tasks com- and staying organized. pleted much quicker and more efficiently once your have a clean and minimalist workspace.

Article provided by the ConstantContent.com

PENNSWOOD VILLAGE values a high-quality work experience for staff by encouraging and supporting our employees in continuing their personal and professional education. Our Quaker values show us our lives together are enriched through diversity — we welcome women and men of all races, colors, religions, national origins, and sexual orientations. Pennswood Village is an Equal Opportunity Employer.

Create a System

It’s impossible to be neat and organized if you don’t have an organizational system. This might involve investing in some office organizers and supplies. Take the time to plan out an organizational scheme that makes sense, taking in to account all of the documents and items that you keep in your office. Once you have a space for everything, it’ll be easier to ensure that excess clutter doesn’t end up tosses haphazardly on your desk.

Make It A Habit

Organized people aren’t organized because they let Sutter Lakeside Hospital and Center for Health is a 25-bed critical access hospital serving the health care needs of residents of Lake County and its surrounding communities.

Our beautifully landscaped campus houses medical-surgical beds, an intensive care unit and a new 29.000 square foot state-of-the-art emergency room and surgical center. Other specialized care services are offered through our Family Birth Center, Physical Therapy Center, and Family Medicine Clinic.

We Value Diversity

View current open positions online at: www.pennswood.org Email: resume@pennswood.org

1382 Newtown-Langhorne Rd. Newtown, PA 18940 215-968-9110, fax: 215-504-6885 www.pennswood.org

Pennswood Village is a nationally respected, not-for-profit Senior Living community for people over 65.

Lebanon VA Medical Center 1700 South Lincoln Avenue • Lebanon, PA 17042

For a list of current openings in Lakeside, please visit our employment website at: www.sutterhealth.org/employment Or you can e-mail the recruiter at mortimm@sutterhealth.org with any questions.

Live on the Lake in Beautiful Northern California!

The Lebanon VA Medical Center has been dedicated to providing quality health care with dignity, compassion and respect to veterans in South Central PA. In that regard, it is necessary to hire the most competent and caring staff available. For over 60 years, we have passionately served with trust, excellence and commitment.

If you are interested in joining this dynamic team of professionals, accessing our internet job site is your first step to exploring recruitment opportunities. Visit us online:

www.va.gov/jobs Equal Opportunity Employer

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July 2014

Still Don’t Know What You Want To Be “When You Grow Up”? Here Are 3 Ways To Find Out:

I

by Valerie Young

f you’re well into your career but still aren’t really sure what you want to be “when you grow up,” join the mid-life career crisis club!

Here are three ways to help you discover your heart’s content.

1. Forget Skill Sets, Think Satisfaction.

In her book, I Could Do Anything If I Only Knew What It Was, career guru Barbara Sher points out that finding your passion is more than just figuring out what you’re good at. Reflecting on her own life as a single parent, Sher realized she was clearly “skilled” at raising two children and managing a home on a tight budget. But did she love it? “You live the good life not by doing what you can do,” Sher learned, “but by doing what you want to do.”

2. Pay Attention to Both Past and Present-day Clues.

“My Job Means... I can give excellent patient care.”

In his famous interview with Bill Moyers, renowned mythology scholar Joseph Campbell said, “The way to find out about your happiness, is to keep your mind on those moments when you feel most happy, when you are really happy – not excited, not just thrilled, but deeply happy.”

The first place to search for clues to your present day passion is in your own childhood.

I once read about a man, who, as a young boy loved to make sand castles. Guess what he does for a living now? He runs a company that travels around the world making elaborate sand sculptures for ocean-side special events!

What about today? What so engrosses you that you scarcely notice the time? Is it watching NASCAR racing? Gardening? Tinkering with a broken toaster? Surfing the Internet? Exploring a museum? Traveling? Helping a friend work through a problem?

Tracing your family history? Organizing a closet? Working with children? Get a small pad of paper or dedicate a section of your organizer to your passion. As something new hits you, add it to the list.

Still stumped? Try making up your own “I’d rather be__________” bumper sticker.

Would you rather be following sports, writing poetry, gardening, shopping, fixing things, fishing, watching reruns of your favorite childhood shows?

3. Enlarge Your View.

Start your career today at OrthoIndy or the Indiana Orthopaedic Hospital (IOH) where we provide first-class patient care in a team-focused environment.

Discover opportunities at OrthoIndy.com/careers.

Christine Ealy, IOH RN

One of the best way to expand your thinking – and your options – is by stepping outside the confines of your day-to-day life. Consider signing up for a class on something entirely new to you like bookbinding, feng shui, woodworking, cooking, copywriting, small engine, or computer repair.

Try reading publications outside your typical areas of interest or expertise. If you usually stick to news or women’s magazines, pick up a copy of National Geographic, Antiques Monthly or Down Beat. Even if you don’t read a single article the advertisements alone will open your eyes to a multitude of fascinating ways to earn a living.

And remember, “When you love what you do,” says author and management guru Harvey McKay, “you’ll never have to work a day in your life.”

Equal Opportunity Employer

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“Profiting From Your Passions®” expert Valerie Young abandoned her corporate cubicle to become the Dreamer in Residence at ChangingCourse.com offering resources to help you discover your life mission and live it. Her career change tips have been cited in Kiplinger’s, The Wall Street Journal, USA Today Weekend, Woman’s Day, and elsewhere and on-line at MSN, CareerBuilder, and iVillage.com. An expert on the Impostor Syndrome, Valerie has spoken on the topic of How to Feel as Bright and Capable as Everyone Seems to Think You Are to such diverse organizations as Daimler Chrysler, Bristol-Meyers Squibb, Harvard, and American Women in Radio and Television.

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Should Young People Postpone College Enrollment?

By Ashley Salter

E

ach year as high-school graduation approaches, a fresh group of bright and eager young people face tough decisions about what to do next. Where should they go to college? Should they go immediately? Should they wait a year or more to enroll? Are there viable paths to success and fulfillment that don’t involve college at all?

In addition to these questions, millennials, the generation of individuals born between 1980 and 2000, have faced skyrocketing costs for higher education and dismal prospects for employment after college. The millennial experience suggests that today’s young people might be better served by postponing college for at least a year. Though waiting is not for everyone, there are four reasons to consider postponing college enrollment.

To Acquire Skills First

Fewer than one third of college graduates have jobs directly related to their college majors. In an uncertain economy, every college graduate needs a back-up plan, another set of skills and experiences that she can draw on if she’s unable to find work in her chosen field. Many graduates, when they can’t find jobs in the fields they have studied for, are left with meager options such as waiting tables or working retail. However, individuals who take a year or two after graduation to build other skills have more and better job options.

Millennials are known for being passionate about their interests and tenaciously pursuing things that intrigue or inspire them. Taking a year or two after high school to explore one of those interests can be a smart investment in the future. You could apprentice yourself to an electrician or to someone in another skilled trade. You could learn to run a restaurant kitchen, to train dogs, or to design websites. These things can be accomplished by starting out humbly―as apprentice, dish washer, dog washer, or novice designer doing small jobs―then gradually gaining experience

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or contact our recruitment team at 405-271-6035 or 1-866-473-8229

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July 2014

and responsibility. The keys to advancement in these situations are finding an experienced professional willing to mentor you, letting him or her know your goals, and then working hard to learn the job. Though mentor-apprentice relationships are no longer the standard way for young people to learn a profession, it is a time-tested method that works.

To Avoid Student-Loan Debt

In 2013, the average college graduate had $30,000 of student loan debt. The average monthly payment was around $300, and repayment usually takes 10 years. This extra debt can make it more difficult for young people to start their retirement savings and buy their first homes.

Getting a college degree can actually impede other important life goals. Individuals who have taken the time to learn a marketable skill or trade are better able to pay some or all of their college costs as they go, leaving them in a better financial position after graduation.

To Know What You Really Want to Do

Older students, whether they’ve postponed education for a few years or for decades, usually have clear goals and concrete motivation to finish their chosen degrees.

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801 NORTH 29TH STREET • BILLINGS, MT 59101 Billings Clinic is committed to the principles of Equal Employment Opportunity.

All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.

Practically as soon as kids can talk, adults start asking them what they want to be when they grow up. Little kids almost always have answers, but young adults can understandably feel uncertain about such a weighty decision.

They feel pressure to choose quickly so as to not waste tuition money and credit hours on the wrong major. Any college teacher or adviser who interacts with traditional freshmen, those coming straight from high school, can tell you how common these worries are. But ask college teachers how the older-than-average students tend to perform, and they’ll have many positive observations to share.

Older students, whether they’ve postponed education for a few years or for decades, usually have clear goals and concrete motivation to finish their chosen degrees.

They’ve had more time to consider what is important to them in a career, to research the job market, and to understand their own personalities. They also tend to have a greater level of maturity that helps them successfully navigate the challenges of college such as working independently and juggling multiple deadlines. So a student who waits is more likely to be a successful student who does not waste tuition money or accrue more debt while exploring career options.

To See if You Should Skip College Altogether

In 2011, PayPal co-founder Peter Thiel paid two dozen young people $100,000 each to spend two years developing business plans rather than attending college.

His actions might not seem so unusual if attitudes and expectations about college had not changed significantly in recent decades. A generation ago college degrees were still seen as advantageous but not essential. A bachelor’s degree opened doors to more career options, but it was not a necessity. Today, however, a four-year degree is often viewed as essential to having any meaningful career or achieving even a modicum of success in life.

This widely accepted view of college is limiting to young people because it ignores other paths to success such as apprenticeship, entrepreneurship, certificate programs, and on-the-job training. It also ignores the fact that many college graduates end up working in jobs that do not require a college degree. About 8 percent of college graduates are unemployed. Perhaps these statistics could be improved if college was again an option rather than the default plan.

Waiting two years to go to college is certainly not for everyone. High school graduates who have secured full scholarships or those with partial funding and absolute certainty about their career plans might want to go straight away. But for the average would-be college student, a little time away from school can lead to a better college experience and might reveal alternatives to the four-year degree.

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July 2014

equal opportunity employment journal

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STEM 101: Intro To Tomorrow’s Jobs “The future of the economy is in STEM,” says James Brown, the executive director of the STEM Education Coalition in Washington, D.C. “That’s where the jobs of tomorrow will be.”

E

mployment in occupations related to STEM—science, technology, engineering, and mathematics— is projected to grow to more than 9 million between 2012 and 2022. That’s an increase of about 1 million jobs over 2012 employment levels.

This article provides an overview of STEM work, analyzing nearly 100 occupations from a list created by a committee comprising several federal agencies. The first section of the article offers a brief description of the life and physical sciences, computer science, engineering, and mathematics fields.

The second section includes data showing selected STEM occupations with the most employment and projected job openings and growth. The third section discusses the rewards and challenges of STEM work. The fourth section describes how to prepare for a career in a STEM field. Resources for more information are listed at the end of the article.

What is STEM?

There is no universally agreed-upon definition of STEM. Experts generally do agree, however, that STEM workers

STEM workers use their knowledge of science, technology, engineering, or math to try to understand how the world works and to solve problems.

use their knowledge of science, technology, engineering, or math to try to understand how the world works and to solve problems. Their work often involves the use of computers and other tools.

STEM occupations are identified in a variety of ways. This article uses a list based on the Standard Occupational Classification Manual to analyze occupations from six groups, including computer and mathematics; architecture and engineering; and life, physical, and social sciences. Healthcare occupations are excluded from this analysis, because they are described in a separate article beginning on page 28 of this issue.

STEM fields are closely related and build on each other. For example, math provides the foundation for physics— and physics, in turn, for engineering.

Engineers can apply their knowledge of physics to make high-tech devices that are useful for testing theories in physics.

Advances in physics may then lead to advances in engineering and technology.

To better understand STEM, a brief description of each field follows.

Science

Science workers study the physical and

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SageWest Health Care is an equal opportunity employer and we believe our employees are our most valuable assets. We do not discriminate against any person on the basis of race, color, national origin, disability, or age, in admission, treatment, or participation in it's programs, services and activities, or employment.

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“Engineering makes things better and cheaper for everyone,” says Patrick Holm, a project civil engineer in Olympia, Washington. “Without it, we couldn’t live in the kind of society we know—with bridges, clean water, and cars.”

natural world through observation and experimentation. “Science is a lens to interpret the world,” says Julie Herrick, a volcanologist at the Smithsonian Institution National Museum of Natural History in Washington, DC. “My job is to expand knowledge.” Science workers can also inform public policy, such as by providing data to support limits on the use of toxic chemicals.

The work of scientists often involves research, writing proposals and academic papers, and presenting findings. Science technicians collect samples, conduct experiments, and do other tasks to assist scientists in those efforts.

Workers rely on the scientific method to objectively test hypotheses and theories. The scientific method requires repeatable experiments that produce predictable and observable data. When the data matches a theory’s predictions, the experiment supports that theory.

Theories with the most supportive evidence are adopted but may continue to evolve, based on new evidence.

Disciplines in science are categorized based on the part of the universe they study: space sciences, earth sciences, life sciences, chemistry, and physics. For example, the life sciences study the living world, such as plants or the human body; disciplines include ecology, genetics, neuroscience, pathology, and nutrition.

July 2014

tech workers develop software applications and build and maintain computer networks and databases.

Technology work connects people, making all forms of communication—including business transactions, video sharing, and mobile browsing—faster and less expensive.

The work often involves designing, testing, maintaining, and improving computer software, hardware, systems, and networks. “The goal is not only to solve a problem, but also to make that problem easier to solve in the future,” says Dan Parsons, an IT manager in Portland, Oregon.

STEM technology refers to disciplines in computer and information sciences, including those related to operating systems, artificial intelligence, programming, cryptography, and mobile computing.

Engineering

Engineers and engineering technicians use math, science, and technology to solve realworld problems. The work often involves developing systems, structures, products, or materials. For example, a civil engineer might design a new train station to accommodate more passengers, and an environmental engineering technician might help create an environmental remediation device.

“Engineering makes things better and cheaper for everyone,” says Patrick Holm, a project civil engineer in Olympia, Washington.

Technology “Without it, we couldn’t live in the kind of Technology workers use science and engi- society we know—with bridges, clean water, neering to create and troubleshoot computer and cars.” and information systems. For example, some Disciplines in engineering are often

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s a member of Dignity Health, Northridge Hospital Medical Center is committed to serving the health needs of our communities with particular attention to the needs of the poor, the disadvantaged and vulnerable, and the comfort of the suffering and dying.

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You’ll find ample opportunity to apply your in-depth skills in one of our many specialty areas. View and apply online for any of our current career opportunities:

www.northridgehospital.org Northridge Hospital Medical Center 18300 Roscoe Boulevard, Northridge, CA 91328 Dignity Health is an Equal Opportunity Employer. Dignity Health does not discriminate on the basis of race, gender, marital status, national origin, and religion or veteran status. We value the contributions of a diverse workforce and are committed to seeking qualified, diverse candidates.

Since 1933, Bay Pines VA Healthcare System has been improving the health of the men and women who have so proudly served our nation. We consider it our privilege to serve your health care needs.

We are a Level 1a, tertiary care facility and the fourth largest VA in the country, located on 337 acres situated on the Gulf of Mexico.

The Bay Pines VA Healthcare System operates nine facilities to include the main medical center located in Bay Pines and Outpatient clinics located in Bradenton, Cape Coral, Naples, Palm Harbor, Port Charlotte, Sarasota, St. Petersburg, and Sebring, Florida.

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To learn more about us visit: www.baypines.va.gov 10000 BAY PINES BOULEVARD • BAY PINES, FL 33744 The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

July 2014

equal opportunity employment journal

categorized by industry, such as aerospace, leave. Occupations with more job openings usupetroleum, or textiles. Major disciplines include ally offer more employment opportunities. civil, mechanical, industrial, electrical, and Fastest growing. Nearly all STEM occupations materials engineering. discussed in this article are projected to grow between 2012 and 2022, according to BLS. And Mathematics Math workers use numerical, spatial, and many STEM occupations are projected to grow logical relationships to study and solve prob- faster than the average for all occupations. Some lems. For example, an operations research of these occupations are in technology; others analyst helps organizations identify practices are related to math and engineering. that improve efficiency, and a mathematical technician applies standard formulas to technological problems in engineering and physical sciences.

Mathematics is the technical foundation for science, engineering, and technology. The work often involves finding patterns in data or abstract logic. These patterns can be used to draw general conclusions about data, to test mathematical relationships, and to model the real world.

Disciplines in math include algebra, statistics, calculus, game theory, and geometry.

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Wages BLS data show that workers in the STEM occupations discussed in this article earned amedian annual wage of nearly $76,000—more than double the $35,080 median wage for all workers in May 2013. Many of the top-paying occupations are related to engineering.

Rewards and challenges

STEM work, like that of most jobs, is both rewarding and challenging. You might work on an interesting project that yields meaningful results, for example—but, to complete it, you might need to repeat an experiment many times or navigate complex government regulations.

Rewards Many STEM workers find their jobs intellectually stimulating.

They enjoy collaborating with people who share their enthusiasm and working with cuttingedge technology. “STEM offers a cooperative, innovative, and exciting work environment that is unparalleled,” says Aimee Outlook and wages Kennedy, vice president for eduOverall, STEM occupations cation and STEM learning at are projected to grow faster than Battelle Memorial Institute in the average for all occupations.

Columbus, Ohio.

And wages in these occupations Depending on the occupation, were generally higher than the STEM work may be creative Overall, STEM occupations are projected to grow median for all occupations in and produce tangible results.

May 2013. faster than the average for all occupations. And For example, a biologist might This section explores the outmake a discovery in the laborawages in these occupations were generally higher look and wages of STEM, both tory and publish that research in general and for selected occuthan the median for all occupations in May 2013. in a scientific journal. A civil pations. engineering technician may help Outlook Between 2012 and 2022, BLS projects the design a storage facility or other structure and BLS projects overall STEM employment, as fastest growing occupations to have many job then assist in working with the contractor who defined in this article, to grow about 13 percent openings relative to their employment size. builds it. between 2012 and 2022. This is faster than the But that doesn’t necessarily mean that these Workers in STEM occupations also enjoy the 11-percent rate of growth projected for all occu- occupations have high employment. Some variety of problems they solve. “Every problem pations over the decade. occupations, such as biomedical engineers is a unique challenge to figure out,” Holm says.

But projected employment growth varies by and mathematicians, have small employment “Even if you use similar skills, the way you occupation. Knowing which occupations are levels and are projected to remain small, despite apply them is different.” Because many STEM projected to have the most job openings and fast growth. fields involve rapid change, workers’ profesfastest growth may help you narrow your career Occupations with both high employment and sional development is also dynamic. “There’s options. fast growth usually offer better opportunities always something more to learn,” says Herrick.

Most job openings. An occupation’s project- than small occupations with slow growth. High- “Don’t expect an end.” ed job openings result from two factors: the employment, fast-growth occupations include Challenges creation of new jobs and the need to replace computer systems analysts, applications software As rewarding as STEM work may be, it workers who retire or otherwise permanently developers, and systems software developers. can sometimes be demanding and tedious. For

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July 2014

example, projects may take hundreds of hours over weeks or months to complete.

And routine tasks may include cataloging data, filling out paperwork, and documenting observations. “There’s a lot of sitting in front of a computer,” says Frances Tirado, a mathematical statistician at BLS in Washington, DC. Other challenges vary, depending on the field. For example, many jobs in scientific research receive short-term financial support so these workers often worry about funding. And engineering workers must juggle different priorities, from clients and the government, while keeping a project on schedule.

“There are a lot of demands to satisfy,” Holm says, “so you can’t always do what you think is the best solution.”

Despite the challenges, however, STEM workers often report feeling respected and fulfilled. “You feel that what you’re doing is important and you matter as an employee,” says Tirado. “People value your skills, listen to your ideas, and think that what you do is magic.”

Getting started

STEM experts recommend that prospective STEM workers have a combination of skills, education, and experience for getting started in these careers.

Skills

Critical and creative thinking help STEM workers in problem solving to detect mistakes, gather relevant information, and understand how different parts or systems interact with each other.

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Along with having a technical foundation, prospective STEM workers must have strong thinking and communication skills. “People focus so much on math and science that they often ignore these skills,” Holm says. Ability to consider problems in different ways and then being able to explain a solution clearly is essential for success in STEM occupations.

Thinking skills. Critical and creative thinking help STEM workers in problem solving to detect mistakes, gather relevant information, and understand how different parts or systems interact with each other. STEM workers also need thinking skills to develop innovative, cost-effective solutions.

Workers who think creatively may approach a problem differently—for example, by adapting knowledge from other disciplines. “Oftentimes, you’re the last resort for a problem because no one else could solve it,” Tirado says. “Creativity can help you come up with a solution no else could.”

Communication skills. Communication skills are important for working well with others and conveying information clearly, both orally and in writing. “Flaws in communication are a common source of conflict,” says Parsons. “You’ll usually work with or for someone else, so having these skills will make you stand

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We voluntarily support the practice of affirmative action in the recruitment, selection, and advancement of qualified women, minorities, individuals with disabilities, and veterans.

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equal opportunity employment journal

out.” Communication skills include technical writing, public speaking, interpersonal communication, and the ability to explain difficult concepts simply. Learning some of these skills may seem intimidating at first, but practice helps. For example, you can improve your public speaking skills by practicing in front of small groups until you feel comfortable with a bigger audience.

Education and training

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Pelham Medical Center Exciting Opportunities

Many STEM occupations require at least a bachelor’s degree. More technical and advanced jobs, including those in research, usually require a master’s or doctoral degree. But STEM isn’t only for people who have a bachelor’s or graduate degree. Many occupations typically require an associate’s degree, and a small number require either some college but no degree or a high school diploma or equivalent.

Although you may already know which specific occupation you want to pursue, don’t fret if you are unsure. Some disciplines, such as math and physics, are useful in many STEM fields. “Students should follow what they want to do,” Brown says. “There are lots of options in STEM, in whatever area you’re interested in.”

“Students should follow what they want to do,” Brown says.

“There are lots of options in STEM, in whatever area you’re interested in.”

Workers in some STEM occupations may need training after they are hired to gain competency in the occupation. Others may need licensure, depending on the type of work that they do.

High school diploma. You don’t have to wait until college to prepare for a STEM career. Most high schools offer a variety of math and science classes, for example. STEM workers recommend pursuing challenging ones—such as Advanced Placement (AP) courses—to improve your transcript and adjust to the demands of STEM work. “Take as many rigorous classes as you can,” Kennedy says, “as early as you can.”

Surveying and mapping technicians is an example of a STEM occupation typically open to high school graduates.

Associate’s degree. An associate’s degree is awarded upon completion of an undergraduate program that typically lasts at least 2 years.

Occupations that require an associate’s degree include chemical technicians, computer network support specialists, and mechanical drafters.

Bachelor’s degree. A bachelor’s degree usually requires 4 years of undergraduate study. Many STEM occupations require this degree, including actuaries, civil engineers, and information security analysts. But don’t become so focused on one discipline that you overlook the importance of developing a broad, well-rounded education.

“You get problems from anywhere,” says Tirado, “so you need to know a little about everything.” Use college electives to sample other STEM disciplines or completely different areas of study, such as the humanities.

Graduate degree. Still other STEM occupations typically require a master’s or doctoral degree. A master’s degree usually requires 1 or 2 years beyond a bachelor’s degree. Many master’s programs also require students to write a research paper, known as a thesis. STEM occupations that typically require a master’s degree include epidemiologists, hydrologists, and statisticians.

A doctoral degree usually requires at least 3 years beyond a bachelor’s degree. To receive a doctoral degree, students must often complete a dissertation, a lengthy research project that contributes new knowledge to the field. Occupations that require a doctoral degree include animal scientists, computer and information research scientists, and physicists.

Experience

In some STEM occupations, work experience in a related occupation is required at the entry level. For example, computer and information systems

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Jo te in o se ach ur 2 ve ing 8 n c h 3-b om osp ed mu ita nit l or y c on lin e ics of . ou r

“Companies want to bring you up to speed so you can be productive quickly,” says Holm. “But there are so many skills you don’t learn in school that you can only learn on the job.”

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managers usually need at least 5 years of experience, first honing their technical skills in lower-level roles before moving to management.

Even in occupations that don’t require it, however, work experience often sets you apart.

“Companies want to bring you up to speed so you can be productive quickly,” says Holm.

“But there are so many skills you don’t learn in school that you can only learn on the job.”

STEM workers advise you to look for internship, volunteer, and research opportunities as early as possible: while you are still in school, not waiting until afterward. Your career advisor or counselor may have information about businesses that offer these types of opportunities.

Before applying for such positions, be sure to document in a resume or portfolio your experience and accomplishments. Highlight school or work assignments that confirm your qualifications and that help set you apart from other candidates.

Getting experience before graduation also can help you determine whether a STEM career will be right for you. “It’s important to find something that excites you,” Herrick says, “because working in STEM means making an investment in a passion.” As you broaden your experience, you should also broaden your network. “Your network is more important than your resume,” says Brown, and should include mentors, business colleagues, and instructors. Develop a network by meeting people through work, volunteer, and internship positions; joining a club or working on a research project; and participating in job fairs, industry events, and online discussion boards.

Work experience can teach valuable lessons, such as how to cope with stress and persevere despite difficulties. “You must be comfortable knowing that you will struggle and won’t know all the answers,” says Tirado. “But, as a result, you’re going to learn much more and become a better worker.”

For more information

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The BLS Occupational Outlook Handbook (OOH) has detailed profiles for hundreds of occupations, including those discussed in this article. Profiles include information about job duties, wages, typical education, job outlook, and more. The OOH is available online at www.bls.gov/ooh.

Additional information about specific STEM fields or disciplines is available from professional associations and industry groups. For example, broad information is available from large associations, such as the American Mathematical Society (www.ams.org) for mathematicians and the IEEE (www.ieee.org) for technology workers. Small, discipline-focused associations, including the American Society of Civil Engineers (www.asce.org) and National Science Teachers Association (www.nsta.org), provide more specialized information.

Some states offer online educational and career resources for their residents. For example, STEM Georgia has information about competitions, schools, and underrepresented groups—such as women and minorities—at www.stemgeorgia.org. A few professional associations, such as the Society of Women Engineers, www.swe.org, offer scholarships and awards to these underrepresented groups into STEM. To learn more about STEM education, contact: STEM Education Coalition 2000 M St. NW., Suite 520 Washington, DC 20036 www.stemedcoalition.org Article provided by the Bureau of Labor Statistics

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equal opportunity employment journal

Careers with Options

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L

ooking for a career with options?

Consider an occupation with jobs in many industries. Workers in some occupations spend most of their careers in just one industry. Teachers, for example, often work only in schools.

But in other occupations, workers have more flexibility to change industries. This career mobility is common for workers whose skills are needed in many settings.

For example, network and computer systems administrators have technical skills that are sought after in more than 200 industries. This article uses data from the U.S. Bureau of Labor Statistics (BLS) to show selected occupations with considerable career mobility. It describes widely distributed occupations in four groups: business and financial operations, computer and mathematics, management, and office and administrative support. Each section includes details about the occupations and their industries of employment. Sources for more information are at the end.Occupations, Industries, and Mobility As discussed in this article, career mobility may depend on the number of industries that have jobs for a particular occupation. But what’s the difference between an occupation and an industry—and how might they fit together to affect career mobility?

An occupation groups jobs based on the tasks that workers do. For example, jobs for workers who make structures out of wood are classified under the occupation of carpenter. An industry groups businesses based on the type of product the business makes or on the service it provides.

For example, the residential building construction industry consists of businesses that make homes.

Occupational employment may be concentrated in just a few industries or dispersed among many, but workers in almost every occupation have at least some ability to change industries.

For example, although nearly half of all jobs for carpenters are in residential or nonresidential building construction, smaller numbers of these jobs are in other industries, including ship and boat building; home furnishings stores; and highway, bridge, and street construction.

The more widely an occupation has jobs in a variety of industries, the more mobile it may be.

So, in contrast to carpenters, whose jobs are in relatively few industries, jobs in the occupations highlighted in this article are spread out across hundreds of diverse industries.

Workers in these occupations may have more mobility and more choices about the type of employer they work for. The ability to change industries gives workers an opportunity for varied employment. An occupation’s specifics may differ from one industry to another.

Occupations with options Many types of employers require workers with knowledge of business and financial operations, computers and mathematics, management, and office and administrative support. Workers in

these four groups may have job options in a wide range of industries.

The tables accompanying each of the sections highlight occupations that may offer mobility and their May 2013 employment and median annual wages, according to BLS. The data in the tables do not include self-employed workers.

Annual wages show the median for all workers in the occupation—meaning that half of all workers in the occupation earned more than that amount, and half earned less.

Compare wages with the median annual wage for all workers: $35,080 in May 2013. The accompanying text discusses the occupational groups generally and has additional detail about the three occupations in each table that had the largest numbers of jobs. These details include job descriptions, industry examples, and selected industry wages. Industries that BLS identified as having fewer than 1,000 jobs in an occupation inMay 2013 are not included.

Business and financial operations The success of almost any business depends, at least in part, on its finances and operational efficiency. For this reason, many industries need workers in occupations related to business and financial operations.

As a group, these occupations usually pay well but require formal training. All of the occupations in table 1 had wages that were higher than the median annual wage for all occupations in May 2013. And all of the occupations except for purchasing agents typically require at least a bachelor’s degree at the entry level, according to BLS. Accountants and auditors.

Accountants and auditors analyze and prepare financial records.

They also offer tax and financial advice and help businesses keep track of expenses to run more efficiently. Accountants and auditors were employed in more than 280 industries in May 2013, according to BLS. Accounting, tax preparation, bookkeeping, and payroll services had the most jobs for accountants and auditors, about 28 percent of them in May 2013. Other employers include local government, automobile dealers, and general medical and surgical

Schlumberger is the leading oilfield services provider, trusted to deliver superior results and improved E&P performance for oil and gas companies around the world.

One of our greatest strengths is the diversity of our workforce, with men and women of many nationalities and backgrounds working together and sharing common objectives.

Schlumberger does not have a ‘nationality’ that describes its culture, but operates in a truly global fashion throughout the world. As a company, we encourage fair employment practices worldwide and offer equal opportunities to all our employees.

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Success without boundaries

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Businesses hire human resources specialists to handle a variety of duties relating to employees, such as recruitment, training, and benefits administration.

Together, we can leverage diverse talents to further innovative ideas.

As the global leader in motion and control technologies, Parker recognizes the importance of a diverse and inclusive culture where all employees are respected for their contributions.

Our 58,000 empowered employees from around the world are encouraged to work together to create solutions that improve our customers’ productivity and profitability. We believe innovation thrives when different perspectives and backgrounds are used to push the bounds of our creativity.

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hospitals. Median annual wages by industry for accountants and auditors in May 2013 ranged from $50,230 in traveler accommodation to $89,440 in the federal executive branch. Other industries that pay well for accountants and auditors are securities and commodity contracts intermediation and brokerage, software publishers, and motion picture and video industries. Management analysts.

Also known as program analysts and management consultants, management analysts study business operations and suggest improvements. They also design systems or procedures to help businesses better achieve goals.

In May 2013, there were about 200 industries that employed management analysts. Management, scientific, and technical consulting services had the largest number of these jobs, about 27 percent of the total. The federal executive branch; computer systems design and related services; and colleges, universities, and professional schools are among the other employers.

Median annual wages for management analysts in May 2013 ranged from $54,470 in state government to $105,110 with software publishers.

Computer and peripheral equipment manufacturing; scientific research and development services; and architectural, engineering, and related services also pay well.

Human resources specialists. Businesses hire human resources specialists to handle a variety of duties relating to employees, such as recruitment, training, and benefits administration. Job tasks may include interviewing job applicants, conducting new employee orientation, and processing paperwork for health insurance and retirement benefits.

In May 2013, there were about 260 indus-

July 2014

tries that employed human resources specialists. Employment services accounted for roughly 17 percent of the total jobs in this occupation. Nursing care facilities, department stores, and general freight trucking are among the many other employers.

Median annual wages for human resources specialists in May 2013 ranged from $40,160 in vocational rehabilitation services to $80,440 in securities and commodity contracts intermediation and brokerage. The federal executive branch, software publishers, and aerospace product and parts manufacturing also pay well.

Computer and mathematics. Because computers are used in most industries, workers in computer-related occupations have many employment options.

Computer and mathematics occupations often pay well: every occupation listed in table 2 had a median annual wage that was higher than the median wage for all occupations. And 7 of the 10 occupations in the table had a median wage that was more than double the median for all occupations.

To enter these occupations, workers typically need at least a bachelor’s degree.

Computer user support specialists and computer network support specialists are exceptions; BLS classifies these two occupations as typically requiring some college education but no degree, plus on-the-job training.

Applications software developers.

These workers design and customize computer programs. Job tasks include analyzing user needs, developing and testing software, and creating models and diagrams showing computer programmers how to write software code.

In May 2013, BLS data show, more than 150 industries employed applications software developers. About 34 percent of these

As a global manufacturing services provider, QCC, LLC relies on the expertise, innovation and commitment to excellence of its people to satisfy and exceed our valued customers expectations.

Explore this site and learn more about our broad product line offerings and the current openings. We have positions for plant and office personnel where one can be challenged and enjoy the fulfillment of growing with a growth-oriented Company. If you enjoy a fast-paced and rewarding environment and have the skills and qualifications needed, we invite you to apply for one of the positions listed on our website at: www.qccllc.com Equal Opportunity Employer -M/F/D/V

7315 West Wilson Avenue • Harwood Heights, IL 60706

General Motors is accelerating the pace of change, offering career possibilities from the highest tech... to the most advanced research and sciences...to breakthrough engineering and manufacturing...to industry-leading financial and business initiatives. If you have the skills, talent and ambition to extend GM’s automotive leadership, catch the GM beat and start moving.

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July 2014

equal opportunity employment journal

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jobs were in computer systems design and related services. Applications software developers also work for software publishers, insurance carriers, and wired telecommunications carriers, among other employers.

Median annual wages for applications software developers ranged from $70,650 in state government to $117,550 in the other information services industry, which includes Internet publishing, Internet broadcasting, and Web search portals.

Other industries that pay well include motion picture and video industries, aerospace product and parts manufacturing, and electronic shopping and mail-order houses. Computer user support specialists. These workers offer technical help to computer users. Their job tasks include answering questions about hardware and software and resolving problems related to the use of these technologies.

Computer user support specialists were employed in about 250 industries in May 2013. Computer systems design and related services had about 21 percent of these jobs. Elementary and secondary schools, legal services, and electronics and appliance stores are among the many other employers of these workers. Median annual wages for computer user support specialists in May 2013 ranged from $22,530 in office supplies, stationery, and gift stores to $60,580 in electric power generation, transmission, and distribution.

Other industries that pay well for these workers are pharmaceutical and medicine manufacturing, securities and commodity contracts intermediation and brokerage, and scientific research and development services.

Computer systems analysts. To help businesses run effectively, these workers recommend updates to computer hardware, software, and procedures. Job tasks include reviewing IT practices with business managers, researching new technologies, and training systems’ users.

In May 2013, computer systems analysts were employed in about 180 industry groups. The computer systems design and related services industry accounted for about 30 percent of total jobs in this occupation in May 2013. Insurance carriers, state government, and general medical and surgical hospitals are some of the other employers of computer systems analysts.

Median annual wages for computer systems analysts in May 2013 ranged from $66,150 in colleges, universities, and professional schools to $93,790 in securities and commodity contracts intermediation and brokerage. Other

Page 49

Other industries that pay well are pharmaceutical and medicine manufacturing, securities and commodity contracts intermediation and brokerage, and scientific research and development services.

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Saft

The Worldwide Leader in Advanced Technology Batteries

For more information please visit our website at: www.saftbatteries.com We stand in support of equality for and advancement of all people based on their qualifications and actions alone without regard to color, gender, age, religion, national origin or disability.

A rewarding future in Glass

visit: www.ardaghgroup.com/us-careers As one of the leading glass container manufacturers in the U.S., Ardagh Group designs and produces bottles and jars for the food and beverage industries.

With headquarters in Muncie, Ind., and 16 strategically-located plants across the country, we routinely recruit for positions in a number of key areas:

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Federal-Mogul Corporation is an innovative and diversified $6.9 billion global supplier of quality products, trusted brands and creative solutions to manufacturers of automotive, light commercial, heavy-duty and off-highway vehicles, as well as in power generation, aerospace, marine, rail and industrial.

The Federal-Mogul work environment is a rich, team-oriented, best-practices culture that encourages and supports innovative thinking. Join our team and be part of a professional environment that promotes personal success and career satisfaction. We offer opportunities for cross-functional experience and a chance to work with high-quality products and globally recognized brands. You will work with a diverse and committed group of qualified professionals.

Visit www.federal-mogul.com to view and apply online for current open positions.

7450 MCCORMICK BOULEVARD | SKOKIE, IL 60076 Federal-Mogul is committed to providing equal employment opportunities for all employees and applicants for employment based on individual qualifications and without regard to race, color, religion, sex, age, national origin, sexual orientation, disability, veteran status, marital status or any other similarly protected status.

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equal opportunity employment journal

industries that pay well are agriculture, construction, and mining machinery manufacturing; natural gas distribution; andaerospace product and parts manufacturing.

Management Leadership is essential for any type of business.Workers in management occupations provide this leadership in a variety of industries. Median annual wages for many of the occupations in table 3 were at least three times higher than the median for all occupations in May 2013, according to BLS. But those high wages are due, in part, to the education and experience workers need to become managers.

All of the occupations in the table typically require a bachelor’s degree and work experience in a related occupation. The experience required of managers might affect their mobility. A sales manager in pharmaceutical and medicine manufacturing, for example, often has experience in the industry as a sales worker before becoming a manager.

Therefore, a sales manager in another industry may not have the knowledge needed to work in pharmaceutical and medicine manufacturing.

General and operations managers. These workers have a broad range of duties related to overseeing business activities. Job tasks include creating policies, managing budgets, and planning for the future. General and operations managers is one of the most widely dispersed occupations across industries, with jobs in 290 industries in May 2013.

July 2014

Management of companies and enterprises (an industry that includes corporate offices, regional managing offices, and district headquarters) had about 4 percent of these jobs, the most of any industry. Restaurants and other eating places, building equipment contractors, and grocery stores are among the other employers. Median annual wages for general and operations man-

Depository credit intermediation (such as banks and credit unions) had the largest number of these jobs, about 15 percent of the total. Nondepository credit intermediation (such as credit card issuing and sales financing), office administrative services, and offices of physicians are some of the other industries that also employ financial managers.

Median annual wages for financial managers in May 2013 ranged from $82,480 in individual and family services Financial managers to $165,990 in the other financial investensure the fiscal health ment activities industry, which includes investment advice, portfolio manageof a business, these ment, and venture capital companies.

Scientific research and development sermanagers oversee vices; accounting, tax preparation, bookmoney-related matters keeping, and payroll services; and softsuch as budgets, cash ware publishers also pay well.

Sales managers. These workers help get flow, investments, or products or services to wholesalers and consumers. Sales managers direct teams insurance needs. of sales workers by setting sales quotas agers in May 2013 ranged from $56,950 in and goals, assigning territories, and analyzing drinking places that serve alcoholic beverages to performance. $175,440 in securities and commodity contracts In May 2013, there were about 250 industry intermediation and brokerage. groups that employed sales managers.

Other industries that pay well include scientifManagement of companies and enterprises ic research and development services, software accounted for about 9 percent of the total jobs, publishers, and oil and gas extraction. the most of any industry. Automobile dealers, Financial managers. Helping to ensure the grocery and related product merchant wholefiscal health of a business, these managers over- salers, and agencies, brokerages, and other see money-related matters such as budgets, cash insurance related activities are among the other flow, investments, or insurance needs. employers of sales managers.

In May 2013, financial managers were Median annual wages for sales managers in employed in more than 260 industries. May 2013 ranged from $56,520 in automotive

M.C. Dean, Inc. is an electrical engineering, systems integration

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Trinity Industries, Inc. is a multi industry company that provides products and services to the energy, transportation and construction segments.

There is a career for you here at Trinity Industries.

Our core values: honesty, dedication to excellence, consideration, professionalism, hardworking, fair, dependable and trustworthy. We have a strong work ethic. Our businesses work collaboratively to share best practices, leverage synergies and optimize our workforce. Our people pride themselves on creating quality industrial products and superior service solutions – all in a high-integrity environment that believes in doing what’s right, every day.

We offer job opportunities for everyone, including: veterans, hourly workers, students and executives. We are an equal opportunity employer. M/F/D/V are encouraged to apply.

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July 2014 parts, accessories, and tire stores to more than $187,200 in securities and commodity contracts intermediation and brokerage. Other industries that pay well for these workers are computer and peripheral equipment manufacturing; apparel, piece goods, and notions merchant wholesalers; and scientific research and development services.

Office and administrative support.

Businesses of all kinds need clerical or administrative help. Wages in these occupations varied, but some occupations have a higher median annual wage than that of all occupations.

Occupations in this field typically require at least a high school diploma or its equivalent, according to BLS. On-the-job training is an important part of how workers become competent in these occupations.

General office clerks. These workers do a variety of tasks, including photocopying and filing documents, ordering supplies, and answering phones. Responsibilities differ by job and can change daily, depending on the employer’s needs.

With more than 2.8 million jobs in May 2013, general office clerks has the largest employment numbers of the occupations discussed in this article. Jobs were dispersed

equal opportunity employment journal among 290 industries in May 2013. customer service representatives.

The industries that had the most Business support services, which jobs for office clerks were local includes telemarketing bureaus and government and employment ser- other contact centers, had about 10 vices, with about 6 percent of the jobs. percent each. employers of Financial manag- Other Junior colleges, customer service repoffices of real ers ensure the fiscal resentatives include estate agents and health of a business, agencies, brokerages, brokers, and autoand other insurance these managers motive repair and related activities; travmaintenance are oversee money-re- el arrangement and among the many reservation services; lated matters such other employment and building material options. as budgets, cash and supplies dealers.

Median annuCustomer service flow, investments, al wages for these representatives’ mediworkers ranged or insurance needs. an annual wages in from $21,640 in May 2013 ranged florists to $53,840 from $20,030 in groin postal service. Other industries cery stores to $47,770 in natural gas that pay well include natural gas distribution. Aerospace product and distribution; wired telecommuni- parts manufacturing, computer and cations carriers; and electric power peripheral requipment manufacturgeneration, transmission, and dis- ing, and semiconductor and other tribution. electronic component manufacturing Customer service representa- are other industries that pay well. tives. Businesses have many types Secretaries and administrative of customers, and these workers assistants, except legal, medical, help respond to those customers’ and executive. These workers do questions and concerns. Job tasks routine clerical and organizational for these workers include answer- tasks, such as drafting emails and ing phone calls or emails or assist- letters, scheduling appointments, and ing customers in person. maintaining files.

In May 2013, there were more In May 2013, there were more than 270 industries that employed than 280 industries that employed

Page 51 secretaries and administrative assistants, except legal, medical, and executive. Elementary and secondary schools, the largest employer, accounted for about 10 percent of the jobs. Local government, offices of dentists, and social advocacy organizations are among the many other employers.

Median annual wages for these workers ranged from $23,380 in personal care services to $45,970 in the federal executive branch in May 2013. Other industries that pay well include wired telecommunications carriers; electric power generation, transmission, and distribution; and scientific research and development services.

For more information

To learn more about the occupations in this article, as well as hundreds of others, visit the Occupational Outlook Handbook (OOH) at www.bls.gov/ooh. OOH profiles provide occupational descriptions, typical entry requirements, wages, employment outlook, and more.

For detailed information about wages and employment by industry, state, and area, see the occupation profiles available from the Occupational Employment Statistics program at www.bls.gov/oes.

Article provided by the Bureau of Labor Statistics

Eaton Hydraulics is a worldwide leader in the design, manufacture and marketing of a comprehensive line of reliable, high-efficiency hydraulic systems and components for use in mobile and industrial applications.

Our goal at Eaton is to empower everyone to make a positive impact on their own careers, their businesses and their communities. If you’re ready to do something that matters, to do it well and to be encouraged and rewarded for doing it, then Eaton is the place for you.

Learn more about career opportunities and application procedures online at:

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Eaton Hydraulics | 1225 West Main Street | Van Wert, Ohio 45891 An Equal Opportunity and Affirmative Action Employer: M/F/V.

ALCON Research, Ltd. Alcon Research produces a broad spectrum of ophthalmic medical devices and instruments. We seek dedicated individuals who share our vision of diversified specialization in the field of ophthalmology.

Alcon attracts and retains highly qualified people - the company’s most important resource. For career opportunities visit:

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A global healthcare company...

The leader in eyecare products 714 COLUMBIA AVENUE • SINKING SPRING, PA 19608 We stand in support of equality for and advancement of all people based on their qualifications and actions alone without regard to color, gender, age, religion, national origin or disability.

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July 2014

Hardware and Software, Engineered to Work Together At Oracle, the most amazing innovations come from bringing out the best in the diverse backgrounds and perspectives of all of our employees, suppliers, customers and partners.

Empowering diversity defines our global competitive advantage.

Leveraging the Power of Diversity and Inclusion.

Dedicated to hiring the best – right from the start.

Ideas and talent are universal, and so is our workforce. Embracing differences has made Oracle a world-class organization and innovator. With offices in 145 countries, we’re committed to identifying and recruiting the top talent in every location. In the U.S., this includes working with more than 30 colleges and universities including Historically Black Colleges and Universities (HBCUs) and Minority Serving Institutions (MSI) to recruit the best new talent.

Committed to enhancing your potential.

Oracle Diversity Internship Programs are designed to help you establish an exceptional career by making the most of your individual talents.

• Oracle Corporate Scholars Internship Program – A partnership with the United Negro College Fund (UNCF) to provide students who attend their member Historically Black Colleges and Universities (HBCUs) with an eight-week paid internship experience within Oracle.

• Oracle Injured Veteran Job and Training Program – A one-year internship to enhance the professional and personal development of veterans injured in Afghanistan and Iraq.

• Oracle One-Year Internship Program – A one-year internship that provides college graduates from underrepresented groups the experience to connect their studies and the business world. Through this program, the interns become fully integrated into Oracle business and culture.

• Computer Training Program, Berkeley (CTP) Internships – Oracle partners with CTP to provide short-term internships for individuals with disabilities.

A workplace as unique as you are.

At Oracle, you’ll be able shape the future of IT through your creativity, ingenuity and ambition. To help you achieve your best, we have broken the traditional workplace mold to provide you with awardwinning career choices and resources. From the Oracle Women’s Leadership to our wide variety of Affinity Groups, we’ve established a culture that:

• Provides flexibility

• Accommodates differing abilities

• Encourages collaboration

• Fosters individual growth and success

• Facilitates open communication To learn more about our Diversity and Inclusion programs and how you can contribute your unique abilities to our success, contact us at diversity-na_us@oracle.com or visit:

WWW.IRECRUITMENT.ORACLE.COM Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.