Customizing with Services

AS TOLD TO BIGCOMMERCE BY JON MORGAN

Patrick was our BigCommerce Solutions Architect and was an incredible asset to our project. He had an answer or a solution for everything we threw at him. There were undocumented things we wanted to do with the API that just didn’t seem possible. At times we had some difficulty following the documentation for the API. Patrick was always quick to step in and provide clear instruction on how to achieve and maximize the efficiency of our efforts.

He also stepped in to help us develop a custom payment application solution. He’s the one who guided us through the process. There were a couple of times where we ran into some issues on our side where things weren’t working properly. Patrick was always the guy who would step in and say, “Here’s what it is, and here’s how we fix it.” If he didn’t have the answer, he would go find out and would always come back and provide a very thorough, high-level amount of detail for how to achieve what we were after.

able to download orders and push shipments.”