Define your AI Strategy and Roadmap to derive impactful business outcomes
Shaping your AI Initiative Priorities and Outcomes
Six Considerations to Guide your AI Journey
By Hitachi Digital Services
Month Year
ExecutiveSummary
YouneedanAIRoadmap&Strategytofocusyoureffortsinawaythatalignswithyourbusinessgoals. ThroughSAP’sDiscoveryCenterandthegrowingnumberofavailableBusinessAIUseCases,itispossible toderivemeasurablebenefitsfromyourSAPinvestmentsvs.justfacingexpensiveexperimentationwith yourAIinitiatives.Withaproperlydevelopedstrategy,youcanprioritizewhatismostimportant,impactful, andvaluableforyourcompany.
StartwithyourBusinessStrategy
AsyouplanyourAIStrategy,thinkaboutyouroverallbusinessstrategy.Consideryourstrengths, weaknesses,opportunities,andthreatssothatyoucanclearlydefineyourbusinessobjectivesandgrowth goals.OncethestrategyisavailableandtransparenttoyourteamresponsibleforbuildingyourAIstrategy, thenyoucanaligncorebusinessandITinvestmentprojectsforkeybenefits.
TheBenefitsofanAIStrategyalignedwithyourBusinessStrategy
Inadditiontoincreasedemployeeefficiency,greatercustomersatisfaction,andrevenueimprovements, thereareotherbenefitswhenyourstrategiesarealigned:
Improved customer experiences
Productivity improvements enabled through automation and exception process management
Better identification and management of potentialbusiness risks
New revenue growth opportunities
GroundingonAI–ArtofthePossible
GettinguptospeedonthevariousfacetsofAIishelpfultosetrealisticexpectationsregardingyour Strategy.
HowcrispisyourAIknowledge?
•Atechnologythatequipsmachineswithhuman-likecapabilitiesforproblemsolving,visualperception,speechrecognition,decision-making,andlanguagetranslation ArtificialIntelligence
MachineLearning
•SubsetofAIfocusedonenablingcomputersystemstolearnandimprovefrom experienceordata
DeepLearning
•BranchofMachineLearningthatusesmulti-layeredneuralnetworksto analyzecomplexdatapatterns
•Aformofdeeplearningwhichutilizesfoundationmodels,likelargelanguage models,tocreatenewcontent,includingtext,images,sound,andvideos, basedonthedatatheyweretrainedon GenerativeAI
•AIsystemsthatuseself-supervisedlearningandvastdatatoperformavariety oftasks,suchaswritingdocumentsorcreatingimages FoundationModels
LargeLanguageModels(LLMs)
•Asubcategoryoffoundationmodelsthatareusedfortextandcomputercode
ExamineSAP’sBusinessAIUseCaseLibrary
TheSAPDiscoveryCentercontainsagrowingnumberofdeliveredUseCases TakesometimetolearnhowAIcanhelpin:
Automatingtasks
Providingoperationaldata-driveninsightsformakingmoreinformeddecisions
Enhancingriskmanagement,and
Drivingimprovedcustomerexperiences
ByreviewingtheDiscoveryCenterexampleUsecasesummariesandshortdemos,youwillbegintosee howspecificresultsareachievedandhowbusinessvalueisfullyattained.Thishelpsyoutobegintosee howtangiblebenefitscanbequantifiedtosupportacaseforchange.TheDiscoveryCenterisa comprehensiveandhelpfulguidetosupporttheexaminationofthecompetitiveadvantageAIcanofferfor yourcompanywhileenablingefficiency,growth,andoverallproductivityimprovements.
InvestigateyourCloudProviderAIToolsandCapabilitiestoAccelerateTimeto
Value
EachCloudProviderhasbeenactivelybuildingouttheirAIusecaselibrariesandtoolsthroughamultilayeredapproach.Byfocusingonaccessibility,pre-builtAImodelsandsolutionsarebeingdeployedquickly. AsyouexploretheseoptionstoalignwithyourSAPavailablecapabilities,considerthehardwareand softwaredependenciesandrequirementstosupportyourevaluationwithoutincludingkeyone-timeor subscriptionbasedcostconsiderations.
CaptureyourPainpoints,challenges,andexpectationsbyPersona
EachStakeholderhasdifferentrequirementsdrivingtheirAIareasofinterest.
WhoareyourStakeholdersandwhereisthePaingreatest?
Uncovering the challenges and thinking outside of the normal day to day operations can be difficult for some resources
Effective meeting facilitation can help draw out the necessary details which are key to defining the true requirements
AgreeonaFrameworkforyourAIStrategyandRoadmapCreation
Alignonasimpletrackingandgovernanceframeworkwhichallowsconsiderationoftheimportanceofeach identifiedproblem.
Askyourselfthesequestions:
1.Doyouhaveagreementonthepotentialrevenueimpactofthisproblemthatpersistsforyour company?
2.Doyouunderstandthenumberofkeystakeholdersimpactedbythisissue?
3.Isthereawaytomeasuretheeffortrequiredtocompletethetasktoday,toestablishthebaseline impactofthisissuetoyourcompany?
4.Howimportantisthisproblemtoyourcompanyandwhatwouldittaketobuildconsensus?
5.DoyouhaveanyKPIstosupportunderstandingthemagnitudeoftheproblem?
SummarizeYourProblemsandEstablishPriorities
3-HIGH2-MED1-LOW
2-MED3-HIGH3-HIGH
2-MED1-LOW2-MED
2-MED1-LOW2-MED
2-MED1-LOW2-MED
2-MED1-LOW2-MED
2-MED1-LOW2-MED
2-MED1-LOW2-MED
2-MED1-LOW2-MED
2-MED1-LOW2-MED
2-MED1-LOW2-MED
*Courtesy SAP
1-LOW1-CRITICAL4-LOW4-LOW
2-MED2-HIGH2-HIGH2-HIGH
2-MED2-HIGH2-HIGH2-HIGH
2-MED2-HIGH2-HIGH2-HIGH
2-MED2-HIGH2-HIGH2-HIGH
2-MED2-HIGH2-HIGH3-MED
2-MED2-HIGH2-HIGH4-LOW
2-MED3-MED2-HIGH3-MED
*Courtesy SAP Summary
AsyouassesstheproblemsandpotentialsolutionsthatcanbeaddressedwithAIcapabilities,itis helpfultorankthembyimportance,priority,andperceivedvalue.Thishelpstodefineyourroadmap.
Uncoveringpre-requisiteactionsortasksthataredependentonandmustbecompletedpriorto executingyourAIinitiativesisexpected.Ownitandtakeappropriatestepstoeliminatethesetypes ofbarrierstomovingforwardwithyourplans.
Putyourprioritizedlistthroughafinalfilterbasedonpotentialbusinesseffort,complexity,andtime tocompleteit,forfullvalueachievement.
