BigCommerce: Ecommerce Digital Maturity Assessment Level 5

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The Visionary

OVERVIEW

Visionaries have experienced full digital maturity with widespread application of digital technologies and processes. They are consistently seeing the operational benefits of digital integration, and have a significant competitive advantage against other businesses in their space.

DIGITAL PROCESSES

Always on the cutting edge of technology and
 innovating processes

Seamless user experience across all digital channels

Omnichannel marketing and selling strategy

Exceptional customer experience across all touchpoints,
 offline and online

Unified data gathering and analytics strategy across
 the organi ation

TECHNOLOGY ALIGNMENT:

Integrated ecosystem with all departments sharing data in real-time

Always finding time and space to try new things and integrate them in with existing, tested frameworks

PEOPLE:

Constant digital innovation is embedded in the company’s core

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