The Leader
OVERVIEW
Leaders see wide-scale adoption of digital technologies in their everyday operations. While processes and departments are integrated, there are still some barriers to data gathering that slow down analytics and the organization’s ability to act quickly upon the data they gather.
DIGITAL PROCE E
Seamless use expe ience ac oss all digital channels
Omnichannel ma keting and selling st ategy
Wide-scale use of digital technologies ac oss the o ganization
Unified data gathe ing and analytics st ategy ac oss the o ganization
TECHNOLOGY ALIGNMENT:
Unified data gathe ing and analytics st ategy ac oss the o ganization
Data is d iving many — if not most — of the decisions within the o ganization
Many automated wo kflows between depa tments
PEOPLE:
The e is a cultu e of innovation th oughout the o ganization and a unified app oach to technology adoption