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A CIO SPECIAL EDITION (PART-III)
INNOVATION MARRIED TO EXCELLENCE
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CIO: NOT THE TECHNOLOGY EVALUATORS BUT THE CHANGE Finally, we have brought in the last edition of ChangeAgents100 which is CIO 100.
The naming of CIOs as Change Agents is owing to their very role of transformation. Organizations – small or big need to go through digital transformation. The global trend is such that if you are not enabled in certain way, organizations would not be ready to do dealings with you because they know that if they do, they will lose the competitive advantage. This is an era of accountability and openness for all as what you are buying or what you are selling must come to a transparent page. So, today’s CIOs play a major role in the organizations. We know that business outcome is purely dependent on a lot of aspects of the company but the technology practice in an organization brings trust to the customers/ clients. This is the responsibility of the CIOs who transform the organizations the way that is required by the global market.
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The reality is that the world is moving towards less CAPEX more OPEX, less on-Prem more hosted / Cloud, less manual but more digital. To make these happen to the organizations, the CIOs are only people liable to take right decision in terms of what technology to buy so that the organizational journey on transformational path is smooth without disrupting the day to day activities. They take decision on whether the data center should be on-premise, hybrid or cloud. They take decision on whether to go for Software Defined Architecture or not. Similarly, they take decision on what application they need to implement or whether go for full-scale digitization or partial digitization, whether go for full scale automation or not, so on and so forth. So, the entire decision of the organizations’ future poises on the hands of these CIOs. Therefore, the role of the CIO is very critical to the organizational growth. Keeping the criticality of the role, we have tried to identify the top 100 CIOs who have been transformational agents to their organizations and thought leaders in their peer group. We have not only highlighted their technology performance but touched upon their lifestyle too. As a token of appreciation, these CIOs will be awarded in our ‘CIO 100 Awards & Events’ soon. However, our efforts do not restrict here, we are also brining out ‘CISO 50’ in next edition along with a Cyber Security Supplement known as ‘Cyber Sentinels’, which will focus on identifying proactive CISOs and technology experts in the vendor community. Pls. watch out for that.
S A N J AY M O H A PAT R A S A N J AY @ A C C E N T I N F O M E D I A . C O M
With organizations facing huge threats from cyber crooks, the role of CISOs is very vital. Special issue in June will highlight successful CISOs in terms of their projects executions and skill-sets. It will also carry their BIO and career highlights. The CISOs talk about their favourite technologies, choice of security vendors and preffered products.
The annual cybersecurity supplement will come out featuring top notch security information on the subject from across the globe. This year we are also doing a survey to find out top security vendors based on popularity votes from CISOs.
Case Studies On Cyber Security We take a look at deployments from different vendors in the security domain through white papers and case studies of how they enhanced cybersecurity for their customers across verticals.
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CONTENTS V O L U M E 0 2 | I S S U E 0 4 | M AY 2 0 1 7 | W W W . E N T E R P R I S E I T W O R L D . C O M
Publisher: Sanjib Mohapatra Editor: Sanjay Mohapatra Associate Editor: Chitresh Sehgal Designer: Ajay Arya Web Designer: Vijay Bakshi Technical Writer: Manas Ranjan Lead Visualizer: DPR Choudhary Visualizer: Ravish MARKETING Marketing Manager: Kajal Sharma email@example.com SALES CONTACTS Delhi 6/102, Kaushalya Park, Hauz Khas New Delhi-110016
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Transformation Catalysts CIOs of Tomorrow (Part-III) As we close the third and final volume of the CIO100 story, “Cloud-first” strategy, mobility deployments, and automation of systems dominate the POCs and digital transformation for enterprises. Analytics, AI, and Security are the major technologies when formulating future plans while GST has emerged as a big influencing factor for projects for 2017.
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Lean & agile organizations make the CXOs’ job easy
MAY 2017 ENTERPRISE IT WORLD
Enterprise spending on Robotic Automation to cross USD 1.5Billion in 2017 B Y S A N J AY @ A C C E N T I N FO M E D I A . C O M
Recent study titled, Zinnov Zones for Robotic Automation 2017 aimed at helping enterprise customers understand the market landscape and identify the most relevant service providers in the RA space. Zinnov defines RA as the use of software robots for automation of business & IT processes, including both rule based deterministic use cases as well as complex use cases requiring cognition. Pegging the global RA spend at USD 1.5-1.8Bn in FY2017, estimated growth at 60% CAGR to reach USD 6.5Bn by 2020. Lower cost of operations, higher efficiency gains, increased quality, compliance and scalability emerged as top drivers for enterprises to spend on RA. 6
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Top verticals including BFSI, Telecom, Retail & manufacturing account for 55% of the total addressable market. The study noted that several new age platforms are enabling rapid adoption within enterprises. The advent of intelligent automation along with rapidly evolving business models will continue to drive the spend growth momentum. Speaking about the report, Praveen Bhadada, Partner and Practice Head, Enterprise Digital Transformation at Zinnov said, â€œRA is emerging as the most prominent digital spending category among enterprises. More than 70% of the manual, deterministic & rule based IT-BPM processes can easily be automated.â€?
D ATA BRIEFING
Healthcare organizations in APeJ to launch IoT solutions by 2019
ITWORLD // NEWS BRIEF
Cognitive technology to transform HR operations: IBM
1 in 3 IT Heads report surge in DDoS attacks: Viavi Study Viavi Solutions released the results of its tenth annual State of the Network global study. This year’s study focused on security threats, perhaps explaining why it garnered the highest response rate in State of the Network history, including 1,035 CIOs, IT directors, and network engineers around the world. “As our State of the Network study shows, enterprise network teams are expending more time and resources than ever before to battle security threats. Not only are they faced with a growing number of attacks, but hackers are becoming increasingly sophisticated in their methods and malware,” said Douglas Roberts, Vice President and General Manager, Enterprise & Cloud Business Unit, Viavi Solutions.
report an increase in the time they spend on such issues, with nearly three out of four spending up to 10 hours a week on them. When asked how the nature of security threats has changed in the past year, IT teams have identified a rise in email and browser-based malware attacks (60 percent), and an increase in threat sophistication (52 percent). Nearly one in three also report a surge in distributed denial of service (DDos) attacks. Syslogs were cited by nearly a third of respondents as the primary method for detecting security issues, followed by long-term packet capture and analysis (23 percent) and performance anomalies (15 percent)
88 percent of respondents say they’re now involved in troubleshooting securityrelated issues. Of those, nearly 80 percent
3–5 MAY 2017
Limassol, Cyprus Share ideas and progress in rich conference program including Plenary Talks, Tutorials, Workshops and Special Sessions ICT 2017
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Cognitive technology has far reaching implications in Human Resources – from hiring through onboarding to HR operations, employee engagement and performance. According to an IBM report, HR executives are already recognizing the impact of cognitive and there are several key areas where cognitive capabilities can be leveraged in the new HR era. Recently, IBM Institute for Business Value (IBV) and Smarter Workforce Institute (SWI) released a report into Cognitive HR, “Extending expertise: How cognitive computing is transforming HR and the employee experience.” The report highlights how cognitive technologies are likely to impact HR functions. This impact is already being recognized, as more than 66 percent of CEOs surveyed believe that cognitive will drive significant value in HR, while more than 50 percent of HR executives believe that cognitive computing will affect key roles in organizations.1 “We’re seeing cognitive emerge to improve decision making and expand the HR function and complement existing processes,” said Susan Steele, Executive Partner, Global Talent and Engagement, IBM Global Business Services. “Cognitive technology is being rapidly developed, deployed and replicated in the HR environment across industries to assist in transforming and enhancing the end-to-end employee experience.”
11 MAY 2017
Chicago, United States Engage in peer-level interaction, discussions on new approaches to managing complexities in Information Security and collaborate with leaders in the industry. SECURITY LEADERS SUMMIT CHICAGO 2017
17-18 MAY 2017
29 MAY – 2 JUNE 2017
Lodz, Poland Event offers B2B meetings, biopartnering, panel discussions, lectures with both entrepreneurs and scientists.
Kyiv, Ukraine Find ways for cooperation with various international partners through IEEE conferences and grants.
ITWORLD // NEWS BRIEF
Airbus, SITA enable advanced cyber security in Air Transport
S/HE SAID IT
DR. GULSHAN RAI,
NATIONAL CYBER SECURITY COORDINATOR, GOVERNMENT OF INDIA
“With the cyber security framework in place, the need is active implementation to better handle the ever-changing threat landscape. Effective implementation requires infrastructure and technical expertise for which the IT industry should play a responsible role.”
Airbus and SITA have launched new Security Operations Center Services customized for the specific needs of the air transport industry. This new incident detection services will provide airlines, airports and other air transport industry stakeholders with information about unusual cyber activity that may impact their businesses. By joining forces, SITA and Airbus can provide the most advanced cybersecurity solution for the air transport industry. Almost every airline and airport in the world is a customer of SITA and it delivers solutions for the world’s most extensive communications network. Airbus works with companies, critical national infrastructures, governments and defense organizations to detect, analyze and counter increasingly sophisticated cyberattacks. Together they will use their expertise to detect cyber activity relevant to airlines and airports. When requested, the joint Security Operations Center Services will provide appropriate containment and remedial action ensuring that a company’s digital assets are safe from attack. Barbara Dalibard, CEO of SITA, said: “As an industry we need to move faster in developing new cybersecurity solutions that mitigate the risk of ever-changing threats. This requires constant collaboration and innovation. With SITA and Airbus CyberSecurity uniquely placed at the heart of the air transport industry, we can facilitate innovation and information-sharing through services such as the Security Operations Center Service, providing solutions our customers demand and need.” François Lavaste, Head of Airbus CyberSecurity, said: “Air transport is part of the Airbus DNA, so it was only natural that we joined forces with SITA to adapt our innovative cybersecurity solutions to this new service area, which is experiencing exponential growth. Our standard solution mainly combines real-time monitoring services for applications and communications dedicated to air transport and incident response services.”
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“Enterprises today are struggling with network blind spots
caused by increase in encrypted traffic on their networks and migrations to cloud environments. They need better visibility across their rapidly-expanding network estates to address performance issues and mitigate threats.” M U R A L I R A M A L I N GA M , C O U N T R Y H E A D - S A L E S , I N D I A AT I X I A
Acc. “Data Center Automation Market - Global Opportunity and Forecast, 2014-2022” by Allied Market Research, global datacenter automation market size was valued at $2,483mn in 2015; projected to reach $8,619 million by 2022, growing at a CAGR of 19.6% from 2016 to 2022. APAC is projected to grow at CAGR of 25.3%.
ITWORLD // NEWS BRIEF
Microsoft unleashes next gen AI-based Data portfolio
Cisco drives security skills for India Inc. with Cyber Range Deepening its commitment to enhancing cyber security in India, Cisco India inaugurated its Cyber Range Lab in Gurgaon, India. The Cisco Cyber Range Lab aims to provide highly specialized technical training workshops to help security staff build the skills and experience necessary to combat new-age threats. Dr. Gulshan Rai, National Cyber Security Coordinator, Government of India, inaugurated the Cyber Range Lab in the presence of Dinesh Malkani, President, Cisco India and SAARC at the Cisco India Summit 2017. Cisco Cyber Range will immerse people in simulated real-world cyber-attacks to train them on how to properly prepare for,
respond to, and manage a broad variety of threats. This experience can be leveraged by companies, academicians, customers and government and their security teams. Dinesh Malkani, President, Cisco India and SAARC, said, “With the launch of Cisco Cyber Range, we are helping our customers to be prepared to identify and mitigate a threat before it becomes a crisis. The Cisco Cyber Range Lab is now a reality for customers looking to find an advantage against the growing legions of cybercriminals and next generation threats. The Cyber Range Lab in India underlines our commitment to secure and partner with India in its digital transformation.”
Microsoft announced several new products and services in line with its next generation AI based data strategy. These will empower organizations to easily leverage data driven intelligence in their digital transformation journey. The new offerings include deeply integrated Deep Learning and Machine Learning capabilities to support the next generation of enterprise-grade AI applications for developers and businesses, to create intelligent applications that drive new efficiencies, create better products, and improve customer experiences. The next generation offerings include First Relational Database Management System (RDBMS) with built-in AI – Production quality CTP 2.0 of SQL Server 2016 that comes with in-database support for a rich library of machine learning functions, and, for the first time, Python support (in addition to R). It leverages Graphics Processing Unit (GPU) computing through the Python/R interface to power even the most intensive deep learning jobs on images, text and other unstructured data.
MOVEMENT Ashwini K Aggarwal heads IESA as Chairman of Executive Council for 2017 Aggarwal is the Director-Govt. Affairs at Applied Materials India. Konica Minolta names Daisuke Mori as India MD Mori will be responsible for strategic directions, operational executions
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and overall leadership. Polycom appoints Marco Landi as President of APAC Expanded leadership role follows Landi’s successful growth and strategy execution for Polycom EMEA.
Anup Upadhayay joins VirtusaPolaris as Head of Business Delivery. He will be responsible for driving delivery management for the ETS business unit. Fox Mobiles ropes in Nitin Pandita as Business Head. Driving sales, Nitin will be responsible for robust strategies to develop different markets for the brand.
ITWORLD // NEWS BRIEF
Zoho rolls out GST compliant end-toend Financial Suite
Reliance Unlimit rolls out IoT platform with German SP Cumulocity Unlimit, the Internet of Things (IoT) venture of Anil Ambani has collaborated with Cumulocity, an IoT software provider to launch a new platform ‘Enablement’ for new products and services. The partnership of both the companies is on the revenue sharing model. The new platform will help businesses to connect any device over any network, manage and store asset data by controlling them in real-time by monitoring device availability and administer and rectify device faults. ‘Enablement’ will help design new products for verticals like healthcare, industrial automation, financial services etc. “With the number of connected devices in India projected to rise from 200
Zoho launched its GST-compliant finance suite, Zoho Finance Plus. As Indian businesses prepare themselves for the Goods and Services Tax (GST) regime, Zoho’s finance suite will help them make a smooth transition without worry. Zoho Finance Plus offers an end-to-end integrated cloud platform for businesses to manage their finances and operations, including filing of GST returns. “The proliferation of smartphones, broadband connectivity and upcoming GST regimen is a great opportunity for businesses to move their accounting and other operations online,” said Sivaramakrishnan Iswaran, Director of Product Management, Zoho. “With Zoho Finance Plus, businesses get a beautiful interface to manage their transactions day to day and file their GST returns, all from a single platform. Zoho Finance Plus simplifies returns filing for businesses and increases compliance.” The Zoho Finance Plus suite includes Zoho Books or Zoho Invoice; Zoho Expense, Zoho Subscriptions and Zoho Inventory. Zoho Finance Plus is available for Rs 2,999 per organisation per month, which includes 10 users and access to Zoho Books or Zoho Invoice, Zoho Expense, Zoho Subscriptions and Zoho Inventory. Businesses that previously subscribed to multiple Zoho Finance apps can now purchase a single license for Zoho Finance Plus instead. Once the suite is set up, and user roles have been configured, admins can add new users across all applications from a single console, vastly simplifying the process of granting new employees access to multiple apps.
Western Railways is surging ahead towards Digital India. 524 POS machines installed, plan to install 433 more such machines # Digital India @sureshpprabhu – Western Railway @westernrly Shows the opportunity in public sector and how the projects are gaining momentum. Source: https://twitter.com/drharshvardhan
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million today to 3 billion by 2020, nearly every part of the economy will be positively impacted by IoT. We are delighted to partner with Cumulocity to launch our new platform ‘Enablement’ and unlock the full potential of the Internet of Things for our customers and make the benefits of IoT virtually UNLIMITed,” said Chief Executive Officer of Unlimit, Juergen Hase in conversation with Telecomtalk. info. With this partnership, Unlimit customers will benefit from the rapid machine, sensor and device integration, as well as data collection and real-time analytics for condition monitoring. Unlimit has forged a deal with Cisco Jasper last year for IoT.
NEWS BRIEF // IT WORLD
Check Point Infinity to Address Security Needs of Enterprises
Panasonic Check Point Software Technologies introduced Check Point Infinity, a revolutionary cyber security architecture designed to meet the critical security needs of enterprise organizations. Check Point Infinity is the first consolidated security across networks, cloud, and mobile, providing unparalleled threat prevention to keep customers protected against the growing number of cyber-attacks. “Check Point Infinity is the culmination of our overarching vision to build a security architecture that unifies the best security, the best intelligence and the best management that we can offer across networks, cloud and mobile,” says Gabi Reish, VP
product management, Check Point. “This architecture is designed to ensure organizations are prepared to handle the changing dynamics of the IT future. The principle is very simple – a unified security architecture will keep businesses secure in every environment, with more efficient and effective IT operations.” Check Point Infinity delivers on this vision by uniquely combining three key elements: 1) One Security Platform: leveraging common platforms, threat intelligence sharing and open infrastructure to offer unparalleled security across all networks, cloud and mobile 2) Preemptive Threat Prevention: focusing on prevention to block the most sophisticated known and unknown attacks before they happen 3) Consolidated System: a single management, modular policy management &integrated threat visibility to efficiently centralize security through a single pane of glass Check Point Infinity empowers businesses to take control of their security and to protect and manage their entire IT operation as single cohesive architecture for the benefit of their business operations and their customers.
Telit fortifies India footprint with Bangalore R&D Center Telit is expanding its presence in India with a substantial R&D center in Bangalore. With the recent acquisition of Silicon Valley-based GainSpan Corporation, Telit gained about 60 software development, application and support engineers in one of India’s top high-tech regions. The new Telit R&D center will continue working on Wi-Fi technologies for battery-powered devices along with related intellectual property (IP) in embedded software, including network stacks and application reference designs. “With the new R&D center, we look forward to working closely with our SPs to help our customers leverage the power of an IoT solutions portfolio that now addresses the full gamut of technologies for the growing market of battery-powered devices.” said Ashish Gulati, Country Head, Telit India. “Access to existing GainSpan talent at the Bangalore facility brings Telit into a leadership position in technology development capabilities. The resulting combined R&D strength helps us to deliver even more comprehensive solutions to our target segments and customers.”
Cadyce brings the power of USB type C to India Cadyce announced the availability their USB type-C accessories in India. After making waves on the global stage with its premium range of MFi certified Apple accessories and computer peripherals, it is strengthening its presence across
India. By using a single type of USB-C connector, wide range of devices can be connected such as VGA, Ethernet, HDMI and older versions of USB. All new USB-C port is half the width and one-third the height of a
standard USB connector and only slightly larger than Apple’s Lightning or the micro-USB connectors. A type-C port measures just 8.4 by 2.6mm only. Last year, Type-C appeared as a port on a handful of systems,
including the Apple MacBook and Google’s new Chromebook Pixel. Cadyce has launched 25 models in USB type C accessories including Multiport Adapters, travel docks , cables and converters for USB type-C. These adapters/
Cables /converters help user to get friendlier with their C Type devices. Cadyce USB type C accessories are smaller size, reversible, fast data transfer, powerful, and incredible flexibility.
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ITWORLD // NEWS BRIEF
Global semiconductor market to increase 12.3 Percent in 2017
The Amazon Way on IoT: 10 Principles for leaders from World’s leading IoT Strategies AUTHOR
RS. 832.00 (PAPERBACK) AVAILABLE AT
Worldwide semiconductor revenue is forecast to total $386bn in 2017, an increase of 12.3 percent from 2016, according to Gartner. Favorable market conditions that gained momentum in the second half of 2016, particularly for commodity memory, have accelerated and raised the outlook for the market in 2017 and 2018. However, the memory market is fickle and additional capacity in both DRAM and NAND flash is expected to result in a correction in 2019. “While price increases for both DRAM and NAND flash memory are raising the outlook for the overall semiconductor market, it will also put pressure on margins for system vendors of smartphones, PCs and servers,” said Jon Erensen, research director at Gartner. “Component shortages,
a rising bill of materials, and the prospect of having to counter by raising average selling prices (ASPs) will create a volatile market in 2017 and 2018.” PC DRAM pricing has doubled since the middle of 2016. A 4GB module that cost $12.50 has jumped to just under $25 today. NAND flash ASPs increased sequentially in the second half of 2016 and the first quarter of 2017. Pricing for both DRAM and NAND is expected to peak in the second quarter of 2017.
About The Book Discover business cases, key concepts, technologies and tools to help develop, explain and execute your own IoT approach through understanding Amazon’s and other leading companies sophisticated IoT technologies and strategies.
Key Features The book is for the leader who wants to understand how the internet of things is transforming business and society. This book gives you the easy recipes to identify the opportunities in your business.
AXILSPOT redefines coverage & reliability for Outdoor Access Points AXILSPOT has rolled out AIP10L Outdoor Access Point embedded with the company’s proprietary Rscan Antenna Technology. AIP10L is designed with the flexibility to function as standalone AP, or simplify centrally managed by AXILSPOT AC to reduce deployment and management effort. 16 ENTERPRISE IT WORLD
It boasts of the latest MIMO technology, delivering high performance Wi-Fi access with up to 1.2Gbps to meet high capacity demands. 802.11ac outdoor access point is dedicated for long range access coverage and best in class throughput. Besides top-spec antenna and hardware designing, AIP10L also features powerful
TurboRF technology, including airtime fairness, intelligent loadbalancing, auto-RF adjustment, band steering and sticky client elimination etc. AIP10L helps to create a more reliable and high-performance WLAN infrastructure and keeps up with the bandwidth demands from the growing number of
wireless devices and applications. Deployed along with controller it also delivers end-to-end simplified security and supports all the mainstream security standards such as WEP, WPA-PSK, WPA-E, 802.1X, Active Directory integration, Social Login, and Web Portal.
NEWS BRIEF // IT WORLD
“If you want to walk fast, walk alone. But if you want to walk far, walk together.” —RATAN TATA, FORMER CHAIRMAN, TATA GROUP. Netgear Strengthens Advanced Switch Portfolio with M6100 series Netgear has rolled out new advanced switch series M6100 consisting of Gigabit access layer and 10 Gigabit distribution layer switches in NETGEAR modular chassis switch product line. The M6100 switch series offers high-quality, high-density chassis alternative to stackable switches in campus LAN and midsize organizations demanding networks. With more than 1.4 Tbps switching and routing capacity, passive backplane, management and fabric nonstop forwarding redundancy, the M6100 series delivers world-class resiliency and scalability. Ultimately, operating software and system management features take the complexity out of delivering L2/L3/L4 rich services for enterprise edge and SMB core deployments. The NETGEAR Chassis M6100 series delivers L2/L3/L4 and IPv4/IPv6 rich services for enterprise edge and SMB core deployments, as well as 1G / 10G mixed infrastructures in server rooms. Innovative distributed fabric provides non-stop forwarding resiliency and world-class availability - including passive backplane, hitless failover, redundant fabric and redundant management - without
having to pay the exorbitant acquisition and maintenance costs associated by other networking vendors in this class. It features a proficient access layer in campus LAN networks, and competent distribution of core layer for midsize organizations networks. Advanced Layer 2, Layer 3 and Layer 4 feature set - no license required - including PBR, BGP, DCBX, PFC, ETS and FCoE FIP. Innovative distributed fabric, with nonstop forwarding and hitless failover redundancy between supervisory I/O modules. It brings up to 144 (Gigabit) ports, or 72 (10 Gigabit) ports, or a combination of both in dense form factor models. NETGEAR M6100 series PoE features up to 3,000W PoE budget is provided by internal power supplies when 6,000W with additional 1U power shelf. It is all set for rapid proliferation of PoE/PoE+ devices, such as IP telephony endpoints, 802.11n / 802.11ac access points and IP security cameras, future-proof 60W UPOE power delivered to next-gen VDI clients or physical security devices; UPOE is backward compatible with PoE/PoE+.
Konica Minolta unifies Enterprise IT with Workplace Hub Konica Minolta has introduced Workplace Hub, an innovative new enterprise IT solution that unifies all of an organization’s technology via a single centralized platform. Designed to future-proof workplaces of every size as they work towards digital transformation, version one of Workplace Hub, available from October 2017, directly addresses growing IT complexity by providing more efficient and effective management of the disparate array of tools, services and devices used by modern organizations. This new platform represents the next phase of Konica Minolta’s long history in innovation, marking its position in the IT services
market and perfectly placing the firm to meet the evolving needs of business customers. Acting as a central hub that simplifies IT for an organization, Workplace Hub drives efficiencies by reducing the overall costs of IT management and service provision, and providing real-time data-driven insights that help to improve business processes. By creating an ecosystem to manage and coordinate the entire IT infrastructure and services across existing and future IT systems, devices and services, Workplace Hub provides users with a central dashboard showing 360-degree visibility of IT usage patterns, allowing management of the systems.
Cadyce’ Apple MFi accessories portfolio Cadyce has a history of innovation in their products. With an aim to always help people make their lives easier by creating products empowered by technology and driven by passion. As a part of this process, the brand has launched CADMiUM accessories range in new color and with extended size. Cadyce has already launched Toughest Lightning Cables and Apple MFi certified accessories packed with high quality Metal connectors and Cotton braided cables in gold, rose, jet-black and silver color. Special Features• Apple MFi Certified • Made for iPod, iPhone & iPad • Easy to use and plug & play • Compatible with USB 2.0 • Cotton braided with metallic connectors. Cadyce products are widely accepted in the global market due to their excellent quality, pre and post sales support, warranty and most important being their belief in maintaining and developing amiable relationships with their partners. Today, the innovative range of Cadyce products is a result of rigorous research, design, innovation, testing and state of the art manufacturing.
DIGISOL PoE Switch for small workgroups DIGISOL Systems’ four port Fast Ethernet PoE unmanaged switch with one single mode fiber port designed to enhance network performance in a compact form factor. The switch has a sturdy and compact desktop design. Thus the DG-FS1005PF-20 is an ideal solution for small Ethernet workgroups and applications requiring PoE along with long distance fiber Connectivity. The DG-FS1005PF-20 switch offers 4x10/100 Mbps Fast Ethernet ports with Power over Ethernet support. These PoE ports are IEEE 802.3af compliant and can supply up to 15.4 watt per port. The existing Ethernet cables can be used to power up IEEE802.3af compliant network devices. This eliminates the need of an external power source and power cabling for such devices. MAY 2017
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COVER STORY // CIO SPECIAL (PART -II)
CHANGE AGENTS 100 TRANSFORMATION CATALYSTS (CIOs)
As we close the third and final volume of the CIO100 story, “Cloud-first” strategy, mobility deployments, and automation of systems dominate the POCs and digital transformation for enterprises. Analytics, AI, and Security are the major technologies when formulating future plans while GST has emerged as a big influencing factor for projects for 2017. BY CHITRESH SEHGAL CSEHGAL@ACCENTINFOMEDIA.COM
highlighted the achievements and ideologies of 100 frontrunner CIOs across three issues of the magazine. This issue features the final volume (Volume 3) of the initiative with profiles of CIOs from different sectors ranging from BFSI, Telecom, FMCG & retail, Education, Electronics, Travel and Tourism, Healthcare, Services, Industrial, Real Estate and Infrastructure among others. These C-Suites with expertise in business transformations to propel them ahead of market rivals have shared interesting ideologies and informative responses, which are indeed enlightening. The information set forth for our readers empanels their experiences and expertise, highlights of the organizational IT infrastructure, their success mantras which have enabled them to touch the horizons of success in their long professional careers. We believe this information gives us a clearer picture of how they balance their personal and professional lives with vital advice from the fellow CIOs to other stakeholders in enterprise IT. The mega three-volume profiling titled ‘ChangeAgents100’ comes to a close with this issue. We believe that this will be a great experience for all our readership and different IT players and vendors associated with our publication. This story has set the tone for a CIO centered readership to aptly recognize the technology trajectory of Enterprise India. 2016 had been a big year of IT in Enterprise India and many in the CIO community believe that 2017 will be the year when CIOs and CTOs come to the fore in C-Suite discussions across sectors. These CIOs are a part of our very own Enterprise IT World CIO community which has now emerged as a proper platform for recognizing their achievements. With this I present to our readers the final edition of Enterprise IT World’s 100 CIOs for 2017.
nformation technology as arguably entered its most glorious age in recent times. Digital transformations have gained an unparalleled momentum. Enterprise India has matured in its knowledge and leverage of IT. IT is no longer a sub-part of the overall business operations, depending on legacy infrastructure. Today, almost every decision and every department works relying on IT for ensuring best possible productivity and results. The CIOs have become the pilots who power the IT engine of the organization, which in turn is the most important aspect differentiating between good business and great business. Information technology has forced reevaluation of businesses dynamics across verticals. Enterprises have started placing IT as one of the foremost influencing factors when it comes to boardroom decisions. IT heads have transformed into CIOs and are now put on the same pegging as the CEOs, COOs, and CFOs, making them the true catalysts of enterprise transformations. CIOs are the go-to problem solvers of the day. Different designations and titles have emerged for these IT evangelists across businesses and verticals. These CIOs, CTOs, CISOs, IT Directors and Heads are the immense assets for their organizations, enabling digital transformation and spurring businesses into new chapters of growth. Taking a note of the vitality of these technocrats to businesses, the CIO story ChangeAgents100 comes out as a tribute to these pioneers of technology in the country. This is a platform where the achievements of these CIOs and IT Heads will be highlighted and put forward in an interesting and consolidated form, which we believe will e of immense value to our core readership of Enterprise IT World. This special initiative ‘ChangeAgents100’ IT & Telecom
Industrial & Automotive
18 ENTERPRISE IT WORLD
9 FMCG & Retail
Chemical & Energy
6 4 4 4 3 2 3 3 2
Infrastructure & Real Estate
Travel, Tourism & Hospitality
Medicine & Healthcare
Logistics & Supply Chain
CIO SPECIAL (PART -III) // COVER STORY
CIOs COVERED IN MARCH AND APRIL ISSUE
ENTERPRISE IT WORLD
COVER STORY //
CIO SPECIAL (PART -III)
SACHIN GOEL, CHIEF INFORMATION OFFICER, HCL INFOSYSTEMS
AVP TECHNOLOGY, ICICI LOMBARD
and applications. Core skill set is enabling successful mission critical applications. Industry Experience: 22 years
Industry Experience: 16 Years Academic Excellence: BE Computer and EPGM
Past Organization: KPMG India, ICICI Prudential, GE
Past Organization: TCS, IBM, News Digital Service, Tata Technologies
Academic Excellence: B. Tech, M.B.A, specialized in domains like networks, infrastructure Highlights 2016: Digital Transformation dominated our technology agenda. We built a social & collaborative enterprise with enterprise social media platform @Workplace by Facebook. In fact, we were among the few early adopters before it was launched globally. With a “Cloud-first” strategy we moved over 70% of our workload on Azure. Besides bringing cost efficiencies, this helped drive high impact business implementations at break-neck speed supported by a highly agile foundation. We brought key corporate applicationsincluding employee services - on Mobile Platform, making accessing internal platforms more convenient for employees across locations. Plans for 2017: In 2017, we will actively focus on Cognitive services that can create differentiated value for our employees and customers. We will be working on virtual agents to bring more consistency in agent responses & higher cost efficiencies. Success Mantra: Imagine with all your mind. Believe with all your heart. Achieve with all your might. Favorite personal technology: Apple watch is my favorite toy. It’s my companion at both work and at play, reminds me about my meetings as well as my fitness routine. Hobbies pursued in free time: At this stage is to spend quality time with my family. Time with my kids really is the “me time” for me. Family: My wife Ruchika and I are blessed with 2 girls – Kaashvi and Navya. One good book read recently: The Halo Effect by Phil Rosenzweig. Favorite holiday destination: The pristine waters of Andaman and the serene beauty of the Alps. Social network most active on: LinkedIn Cuisine of Choice: Mexican, Mediterranean, European, Oriental. I like to try something new every time. Favorite Sport: Football
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Highlights regarding deployments in 2016: Real-time Business insights on Mobile. 100% business user self service information delivery mechanism. 360 degree information view platform for all key stakeholders. On the fly business data exploration for quick decision and strategy formation. Implemented Wholesale Industry benchmark tool for better client engagement and servicing with transparency. Implemented predictive model to predict sourcing loss for motor business. Plans for 2017 from technology point of view: Big Data platform Artificial intelligence for auto underwriting. Your success mantra: Experiment, Engage and Drive. One must experiment with ideas and concepts, engage with business and drive to completion with defined measurable benefits. Favorite piece of personal technology: Any technology associated with Data and Analytics Hobbies pursued in free time: Drawing or playing outdoor games. Family: I have a complete family which includes my retired parents, beautiful wife and awesome lovely mature son. One good book read recently: I am not a reader but one book I read was The Secret of the Nagas. Favorite holiday destination: My sweet Home because that’s the place I feel all round comfortable with peace. Social network most active on: LinkedIn Cuisine that you prefer all the time: Anything vegetarian and Puran Poli. Favorite Sport: Cricket
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Highlights 2016: Deployed OpenNetwork for Airtel - won the ET award also. Digitization of Airtel - won TMForum award for our digitization beating all global telcos and 3x growth in Airtel digital properties- myAirtel app and airtel.in - won the Davey award for our 4G website globally.
HARMEEN MEHTA, GLOBAL CIO AND HEAD OF DIGITAL, BHARTI AIRTEL
Industry Experience: 21 years Academic Excellence: Bachelor of Engineering in Computer science and specialization in neural networks Past Organization: Qantas Airways, British Airways, HSBC, Bank of America Merrill Lynch, BBVA
Your plans for 2017 from technology and projects’ point of view: Big focus on a Brilliant Customer Experience and digitizing Airtel. Success mantra: Use your brains and the power of technology - makes everything possible. And keep experimenting and pushing boundaries - don’t fear failure else you will never try anything new.
without them. Hobbies pursued in free time: Painting Industry Experience: 26 abstract in acrylic and reading and more years reading Academic Excellence: About the family: I am single. Bachelor of Engineering, Computer Science & One good book read recently: The Technology Inevitable by Kevin Kelly Past Organization: N/A Favorite holiday destination: Italy - great history and culture, beautiful language and divine food. Social network most active on: LinkedIn Preferred Cuisine of Choice: Italian Favorite Sport: Cricket
Favorite piece of personal technology: My iPhone and Air pods - can’t live
Highlights 2016: Completed PoC of utilizing PVLANs to create a secure Bulk Data Network within the CI. We initiated a program to advance the operational intelligence through expanded coverage and scope of how we monitor the underlying systems & platforms and how the signals from the system can be converted into a correlation. This is the first step towards driving the IT operational intelligence in the direction of preventing issues proactively.
UPKAR SINGH, DIRECTOR - IT, CLEAR2PAY INDIA (AN FIS COMPANY)
Industry Experience: 20 years Academic Excellence: MBA - IT Past Organization: DIMTS, Espire Infolabs, Saigun, Flemingo, TW Exports
Plans for 2017: Enabling digital transformation strategy to support changes in financial technology world and a shift in the way technology products are developed and delivered. This will be done by expanding DevOps for rapid deployment. Advancing our machine learning and security vulnerability programs. Success mantra: First and foremost, I am leader only if there is a team. It is primarily about being part of my team than leading them. I listen to people around me empathetically and feel the situation. While intelligence and experience are essential threshold capabilities, emotional connect is
the sine qua non of effective management philosophy. Favorite piece of personal technology: Mobile Hobbies pursued in free time: Spending time with family and friends, meditation, painting, and TV. Family: Wife is an ex school teacher and now a home maker. Son is a class IX student with lots of enthusiasm and focus on technology. Father & Mother, retired from Govt. jobs. One good book read recently: Indian Ocean Strategy by Sandeep Singh Favorite holiday destination: Goa, Full on fun. Social network most active on: LinkedIn Preferred Cuisine of Choice: All Indian Vegetarian cuisine, preferably Punjabi. Favorite Sport: Cricket
ENTERPRISE IT WORLD
COVER STORY //
CIO SPECIAL (PART -III)
NIKHIL K NIGAM,
SACHIN N KARKHANIS,
HEAD – IT, AMITY UNIVERSITY NOIDA
CHIEF INFORMATION OFFICER, CONCORDE MOTORS INDIA
Industry Experience: 18 years
Academic Excellence: MBA Finance from University of Mumbai (NMIMS)
Industry Experience: Multidisciplinary experience of 26+ Years in Business & IT Consulting
Academic Excellence: MBA
Past Organization: Tata Technologies, India Nippon Electricals, Tata Motors, Baker & McKenzie, Adobe Systems, Universal Studios, BSES Delhi, Reliance Energy
Highlights regarding implementations in 2016: Built comprehensive solution for Product Life-cycle Management (PLM) with the objective of harmonizing internal organizational functions (Sales, PLM, SCM, Finance, HR) as well as connecting with external organization like Vendors, Warehouses, Business Partners, Service Providers and Customers. Plans for 2017 from technology and projects’ point of view: Aligning IT as a Business Partner. Strengthening end to end Supply-chain Management for better customer experience. Improving analytics & reporting for business decisions & proactive actions. Your success mantra: Persistence, Patience & Prayers Your Favorite piece of personal technology: SAP Hobbies pursued in free time: Reading, sports and music. Information about your family: My mother is the head of the family. My wife Preeti is an SAP Certified Consultant & a homemaker and I have a school going little princess named Pari. One good book read recently: The Alchemist by Paulo Coelho Favorite holiday destination and why: Goa for the sea and the amazin seafood. Social network most active on: LinkedIn Cuisine that you prefer all the time: Maharashtrian CKP Cuisine. Favorite Sport: Cricket
Past Organization: HCL Technologies
Highlights 2016: Redefining Call Center and Admission System in the University, with a vision to make it fully automated not only with respect to the domain of employee ease and productivity by monitoring, self analysis system but also to automate it to the client level, wherein they get updated through auto alert, email, sms and online assistance at every progress made either at their or university level in terms of their application process. Plans for 2017: To bring the entire system and workflow under Data Analysis / Data Analytics. A comprehensive dashboard that is interactive enough to not only project the realtime data of multiple campuses, but have a robust alert system based on thresholds defined to ensure 100% productivity before the data is on dashboard. Success mantra: Every brain is innovative and creative. It is just about placing the thought in the right domain and direction. Your Favorite piece of personal technology: My mobile camera when I take a selfie while deep in thought. It reminds me, that I am the only person who is responsible to complete the task with desired results. Hobbies pursued in free time: Try to Innovate and Create new things. Family: It’s a small world of happiness, care, share, love, and belongingness, and we all think that a world as a better place starts from here. One good book read recently: Why Men Lie and Women Cry by Allan & Barbara Pease Favorite holiday destination: Kashmir - The Valley will make you fall in love with life. Social network most active on: Facebook Cuisine that you prefer all the time: Indian
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Favorite Sport: Cricket
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ALOK KHARE, VICE PRESIDENT – IT, JAYPEE HOSPITAL
Industry Experience: 30+ Years of experience in domain like Healthcare, TTL and BFSI Academic Excellence: Engineering Graduate, PMP, ITIL, CFPS Certified Past Organization: HCL Tech, Jaypee Cement, IIHMR Jaipur, Hindustan Aeronautics Ltd.
Highlights 2016: Added following applications in our portfolio: 1. iCHR -Integrated Child Health Record System: Mobile app to be used for tracking of all the vaccinations upto 12 years for a newly born child. 2. Feedback Management System: 3. Lead Management System: The leads received from different sources and digital devices are consolidated into one platform and tracked to lead/prospects/business conversion. The complete automation of Sales activities. Mobile App for Patient appointment & Patient Records: Patient can book for appointment, payment and also view all the medical reports. Plans for 2017 from technology and projects’ point of view: Having HIS and several applications in place from last 1-2 years, we have captured lot of data and set-up a process to capture the data. Now, we are planning to use this data for the prediction by using Advance Analytics tool. The pilot has been successfully done and we are planning to use this tool. Success mantra: Our focus is on in-time
SRIVATHS VARADHARAJAN, CHIEF INFORMATION OFFICER, KOTAK SECURITIES
Industry Experience: 19 plus years Academic excellence: B.Com, MBA, PMP, Six Sigma Past Organization: Reliance Capital, Bharti AXA, ICICI Prudential, GTL, RCom, KALE Consultants
completion of project and as per the original scope of work & cost. We use project management methods to ensure this Favorite piece of personal technology: Mobile, Data Science & Big Data Industry Experience: 26 years Hobbies pursued in free time: Political News reading / Novels based on Indian Academic Excellence: History /Swimming / Walking Bachelor of Engineering, Computer Science & Technology About the family: My wife is house-maker. Have a daughter & son, they both are Past Organization: N/A working. One good book read recently: Scion of Ikshvaku Favorite holiday destination: Goa; I like Beaches Social network most active on: LinkedIn Preferred Cuisine of Choice: South Indian – Masala Dosas Favorite Sport: Cricket
Highlights regarding implementations in 2016: Key delivery in digital platform delivery by Ksec: 1) Dealsmart- Dealers & Customer alerts 2) KST- Mobile App 3) Omni channel- Smart talk 4) LEAPCustomer & Franchise 5) Visual AnalyticsQlik sense 6) Trade smart- Heckyl 7) HTML ODIN app 8) Chat 2 Trade 9) Falcon 10) Smart Mutual Fund 11) Social Contact center 12) Digital Account opening ( online KRA + Aadhar)
Favorite piece of personal technology: Google
Plans for 2017 from technology and projects’ point of view: 1) Chat Bots for service and transaction 2) Robo dealers 4) Advisory and Analytical Web Platform 5) FNO app for traders exclusive 6) Cloud initiative 7) Marketing automation system 8) DMP on cloud 9) DR active active 10) Enterprise social platform
One good book read recently: Succeeding and CEO (HBR)
Your success mantra: Innovation, Speed, Differentiation.
Hobbies pursued in free time: Spend time with family About your family: Spouse is a financial entrepreneur, son is an architect with his business plan ready (9 years), and daughter is a future CEO (6 years). Parents are both relaxing senior citizen.
Favorite holiday destination and why: Shimla because of the cool climate Social network most active on: Twitter Cuisine that you prefer all the time: Anything which is vegetarian Favorite Sport: Tennis
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CIO SPECIAL (PART -III)
FAIZ A SHAIKH, HEAD - SYSTEMS INFRASTRUCTURE, SOFTVISION IT
MADHAVAN SATAGOPAN, CHIEF TECHNOLOGY OFFICER, ALTIMETRIK
Industry Experience: 20.4 years Academic Excellence: MBA - IT from IIBMS, Bachelor of Science - Physics Past Organization: Opus Consulting, Syntel, Mphasis, Zensar, Affinity Express, Veritas
Highlights 2016: IT services alignments to Business using ITSM best practice (Service Catalog, Incident, Change, Service-request Problem Management and Integration). 13 key initiatives during Q4 - 2016 for Customer and Service Improvements. Availability, Capacity Planning , Service Improvements for all IT systems infrastructure components Predictive Analysis - Single Dashboards to CXO. Implementation of Global IT Delivery Dashboard with matrix such as Services, Initiatives, Project Plans, Resource allocation, IT security compliance, IT governance, Re-organization Impacts, Risks and Mitigation Plans. Identity and Access Management, Security Hardening, Network Hardening, OS Hardening, Antivirus Hardening, for Ransomware prevention Plans for 2017: Global IT Operations and Support Coverage 24x7x365 * Global Security Operations Center - ISMS, Monitoring and Reporting, Notification and Escalations priority and severity wise. Migration Planning, analysis and recommendations for all Internal IT applications to Cloud for better Security and Business Continuity from On-Premises Legacy Out of Warranty Systems Success mantra: Honesty and Integrity is the foundation of effective leaders, Lead by example, Lead the Change Favorite personal technology: Mobile Computing, Pi, Raspberry, Gaming Hobbies pursued in free time: Movies, Games, Music Family: Proud father of son and daughter, supported by spouse who has been the catalyst for all success during highs and lows of life. Being Masters in Law - Civil and Criminals, her tremendous sacrifice towards family is something which cannot be thanked. One good book read recently: 10 Values of High Impact Leaders (Demystifying Leadership Series Book 2) Kindle Edition Favorite holiday destination: Shimla, Nature at its best. Calm and Cool connect with Earth and Almighty to seek pleasure, happiness of soul and mind. Social network most active on: LinkedIn Preferred Cuisine of Choice: North Indian Cuisine Favorite Sport: Badminton
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Industry Experience: 24 years Academic excellence: MS Software Systems Past Organization: Wipro Technologies, CSC, Lehman Brothers, Insys, Covansys
Highlights 2016: Taken our organization past the startup-phase into a hyper-growth phase. Defined new paradigm of Platformsbased acceleration for complex business transformation initiatives for large Enterprises. Led the organization for filing 4 patents in the space of emerging technologies such as Cognitive Sciences and Behavioral Analysis. Defined a new way of talent incubation and grooming to face the up upcoming business transformation challenges. Plans for 2017: Transformin Enterprise IT landscape into becoming directly consumable in a self-service mode for endcustomers; heightened user experience in Personal technologies dominating Enterprise technologies; Academic and Startup networks for inorganic growth levers; Primary Research to continue in the areas of Human Behavioral Sciences and Embedded Cognitive Technologies. Success mantra: It is important to innovate with a purpose and let Technology, touch lives. Business automatically follows where â€˜purposeâ€™ exists. Favorite personal technology: My Digital Companion which is my smart phone. Hobbies pursued in free time: The impact of esoteric metaphysical theorems on opening up technological possibilities for positive human behavior and lifestyle impact. Family: Live with my father, who is my mentor. My wife is my Yoga Teacher. Trying to get our daughter to pursue her inborn talent rather than be bogged down by pressures of worldly perceived academic excellence. One good book read recently: India 2020: A Vision for the New Millenium by Prof. Dr. APJ Abdul Kalam Favorite holiday destination and why: Rishikesh - The serenity, mental calm that this place gives can energize you for many years Social network most active on: LinkedIn Cuisine you prefer all the time: Italian Favorite Sport: Tennis
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NEERAJ VETKAR, GM - IT, AVENUE ECOMMERCE
Industry Experience: 20+ years Academic Excellence: MBA Past Orgs: Tata AIG, Future Group, ICICI Prudential, Kotak Mahindra, ICICI Infotech, HDFC Bank, Asian Paints
Highlights regarding your work/ implementations in 2016: I switched over from Adani Enterprises Ltd in November 2016. Before switching over, I designed and built the Disaster Recovery Data Center for Adani Group. Earlier Data Center of Adani Group was not scalable to address the growing need of the business. With new, enhanced capacity, Adani Group could sustain the business through use of DR when their Primary DC went offline for few weeks. Apart from this I also designed the new Data Center for Adani Group which is currently in the build stage. Your plans for 2017 from technology and projects’ point of view: Use of mobile as a medium to connect branches & last mile Business solutions to be more secured and productive at the same time More emphasize on customer centric solutions IT Enabled business and business focused IT
shoes of the requestor drives me to reach the solution faster About the family: Supported by a homemaker wife and a brilliant son studying in tenth. One good book read recently: Playing It My Way by Sachin Tendulkar Favorite holiday destination: Mauritius - its a heavenly location which has got everything that a tourist loves from beaches to volcanoes and the botanical gardens. The people welcome you with warmth and its the safest tourist destination. Social network most active on: Facebook Preferred Cuisine of Choice: Indian Favorite Sport: Cricket
Success mantra: Putting myself in the
Highlights 2016: Built a digital strategy for an enterprise & created new business opportunities, unlocked entirely new processes (technology has opened the door to new processes) and business models to take the company in exciting new directions.
SUBBARAO HEGDE, DIRECTOR & CHIEF DIGITAL OFFICER, APON INDIA
Industry Experience: 30+ years Academic Excellence: B.E. with General Management LDP/GMP Program – IIM Bangalore Past Organization: Amul, GMR
Plans for 2017: Focused on technology enabled Agriculture. “Smart Village” Project to bridge the gaps between demand Vs supply, Urban Vs Rural so as to uplift the rural India & to double the farmers income. Exploring IOT in areas of Soil testing; weather forecasting, precision agriculture, Promoting organic farming, contract farming, , reform national agriculture market & public policy. Aim is to organize farming, agro processing & agro-business collectively in a way that it brings major economic benefits and results in a WIN-WIN situation for farmers, state & central government. Success mantra: Tune up my insight & find inspiration within. I developed a passion towards “being digital” during my early career and made it my goal to build a “Knowledgeenabled Digitized Enterprise”, wherever I work so as to facilitate and foster collaboration. Favorite piece of personal technology:
“WAWA” Smartphone: Work Anytime Work Anywhere (enabling ‘Anytime, Anywhere Access’ to the people and to information). Hobbies pursued in free time: Inner Engineering. Exercise, Pranayama & Meditation; Networking with the community – CSR support so as to enjoy “art of giving” every moment of my life. Family: My wife Sahana Hegde & I are blessed with a son - Samarth & daughter - Srishti. One good book read recently: Disrupt Yourself - Whitney Johnson Favorite holiday destination: Kanyakumari Swami Vivekananda Rock for Inner engineering - deep meditation and enlightenment + Enjoy sunset and sunrise from one single beach!! Social network most active on: LinkedIn Preferred Cuisine of Choice: I like Malnad Cuisine - Indian organic vegetarian food Favorite Sport: Golf
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CIO SPECIAL (PART -III)
INFRA â€“ HEAD, RAYCHEM RPG
GM - IT, OMKAR REALTORS AND DEVELOPERS
Industry Experience: 22+ years
Industry Experience: N/A Academic Excellence: Harvard Manage Mentor from Harvard Business Publication
Academic Excellence: Diploma in computer technology from Mumbai University
Past Organization: Jindal SAW, Advanced Enzyme Technologies, Arviva Industries
Highlights 2016: Our core area to build Mumbai as Smart and Swach city by doing the business of slum redevelopment with the help of a promising SlumView mobile app. We implemented, SAP Ariba, SAP ERP, Salesforce as our backend for company and frontend for customer. For safety and security we implemented HP Unix, and Palo Alto to secure our network. Early adopter of virtualization like VPAR and Hyper-V. With roll-out of our SlumView mobile app, we can now match the scale of our projects as all relevant data is captured, there is increased transparency and has helped us in real-time decision making, which is crucial for our business. We had to ensure that we follow the Slum Rehabilitation Authority (SRA) guidelines before going ahead with any projects. The app was rolled out in Oct 2016 and has covered around 20,000 tenants. Plans for 2017 We have already initiated for our SAP DR in Sify datacenter in Bangalore. We are going for some security projects. Moving forward we will integrate the app with our ERP-SAP to streamline many processes like internal approval, payments etc. Post the integration we are planning to move all our applications to the cloud. Success mantra: Innovation and Implementation of unique projects. Favorite personal technology: Android based Mobile phone. Hobbies pursued in free time: Promotion of Sudarshan Kriya and yoga Family: My family and i blessed that my 90 year old father is also residing with me. We spend lots of time with my father to learn a lot on life etc.
Past Organization: SBI Mutual Fund, 3i Infotech, Asterix Informatics, Vinmar International, Aftek Business Machine
Highlights 2016: In 2016, we have deployed some of new technology and DC migration. Move towards Manage as service model in DC / DR with one of Big DC hosting partner in India. Shifting End users Assets in Capex to Opex. Upgrade the Security Devices for more strong and reliable security. Deployed IMS (Identity management service) for IT team. For end users, Deployed End point backup solution, as well as Mange Print Solution. Shift application platform of AIX to Linux, as well as Database upgrade of oracle fusion for Mobility and cloud support to users. End users storage backup on Tape. Provided New Setup of VC communication to enduser as well as senior management. Plans for 2017: Deployment of NAC (Network access control), Network Traffic analyzer deployment is in progress. Moving IT for ISO 27001, Standard Ticket logging tool for company (deployment is in progress), Mobility App development for internal application. MDM, Data security for company critical DATA. Success mantra: Like to work with team, letâ€™s motivate them and achieving company goal. Favorite piece of personal technology: I love to be work in Microsoft technology and IT security Hobbies pursued in free time: Cycling / Gyming / Running About the family: My Family is my mom, dad, wife, daughter, brother and his wife. My mom and dad retired as government employees. My wife had been working with the Raymonds group for more than 18 years and has currently taken a brake.
One good book read recently: Business Sutra by Devdutt Patnaik and Learn, Practice and Reflect from Harvard. Favorite holiday destination: Lonavala, cool climate and near to my home.
One good book read recently: Mind Reader by Lior Suchard
Social network most active on: LinkedIn Cuisine that you prefer all the time: Dal - Chawal. Favorite Sport: Cricket
Social network most active on: Facebook
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Favorite holiday destination: My Native - Konkan, as its give my mind a new recharge to move ahead in Life.
Favorite Sport: Cricket
CIO SPECIAL (PART -III) // COVER STORY
GYAN PRAKASH, DGM – IT, HOFINCONS INFOTECH & INDUSTRIAL SERVICES
Industry Experience: 8 years Academic Excellence: PG Diploma in Infrastructure Management, Adani Institute of Infrastructure Management, 2012; Bachelors in Electronics, RGPV Bhopal, 2006 Past Organization: Orane Consulting, Adani Power, Adani Institute of Infrastructure Man-
Highlights 2016: Migrated email services to Cloud (O365 & Zimbra Business Email) Solution, Implemented Maintenance Management System & MIS dashboard for Vertical Heads at Organization, Biometric connectivity for attendance & payroll across Organization locations, Sales CRM implementation at Organization. Plans for 2017 from technology and projects’ POV: Industrial Safety Application development & implementation. Cloud migration for at least 50% of current IT servers & application, Implementation of HRMS at Organization.
Mobile Phone / Laptop Hobbies pursued in free time: Reading Industry Experience: 26 Books, Cooking, Cricket, Movies. years About the family: My wife and my Academic Excellence: adorable son. Bachelor of Engineering, Computer & One good book read recently:Science Business Technology Sutra by Devdutt Pattnaik Past Organization: N/A Favorite holiday destination: My Hometown Jamshedpur. I love spending my time with family & friends to relish my childhood memories.n Social network most active on: Facebook
Success mantra: Run business through IT - Intelligent transformations.
Preferred Cuisine of Choice: North Indian
Favorite piece of personal technology:
Favorite Sport: Cricket
AUSTIN GOMES, DIRECTOR - INFORMATION SYSTEMS, PEOPLE INTERACTIVE INDIA (SHAADI. COM)
Highlights 2016: Implemented Premium Assist IVR that enabled a premium member’s call to be routed through a Premium Assist IVR after identifying on the incoming call for the membership type and accordingly routing specifically selected and trained personnel for superior customer experience on the calls. This brought about improvement in CSAT. Revamped several legacy and licensed products with OpenSource tools by successfully deploying OpenFire Messenger, OpenVPN, OCS Inventory, OpenDNS directly bringing in savings through these initiatives.
Industry Experience: 17+ years Academic Excellence: MBA, MSc IT Past Organization: Arshiya International, Kalpataru Limited, Asian Paints
Plans for 2017: Increase productivity of Call Centre Advisors by increasing average talk time per day through various technology initiatives. Success mantra: Think from the customer point of view.
Favorite piece of personal technology: All the Xiaomi products Hobbies pursued in free time: Music and movies. Family: Stay with my mother (housewife), wife (HR professional) and school going daughter and son. One good book read recently: Rules of the Game - Dr. Sumit Dutta Chowdhury Favorite holiday destination: Goa - For quick breaks often during the year. Social network most active on: Facebook Preferred Cuisine of Choice: Nothing specific, prefer tasting the entire world. Favorite Sport: Football
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CIO SPECIAL (PART -III)
ARVIND KUMAR, COUNTRY MANAGER IT, SKYGOURMET CATERING
VICE PRESIDENT â€“ IT APPLICATIONS, JUNIPER NETWORKS
Industry Experience: 15 years
Industry Experience: 8 years
Academic Excellence: MBA Information Technology
Academic Excellence: BE Computer Science from REC Trichy MBA from XLRI Jamshedpur
Past Organization: John Distilleries, Landmark Group, Amalgamaged Bean Coffee Trading, The Sachdev Group
Highlights regarding implementations in 2016: HRMS including T&A, ESS and Payroll go Live, Service Desk Portal for Facility management, HRMS Interface to SAP, OPRS (Operational planning and reporting system) with interface to HRMS Plans for 2017 from technology and projectsâ€™ point of view: Active directory migration to Azure cloud, roll out of office 365, ERP migration to .net web platform Your success mantra: Make the business operations smooth and easy with user interaction Favorite piece of personal technology: Cloud Hobbies pursued in free time: VT, Tech updates About your family: 4 member of family having 2 kids, elder one daughter and younger one son. My loving wife is home maker. Parents and elder brother family are staying in Delhi. but visit frequently to and fro. celebrate all functions together. Social network most active on: LinkedIn Cuisine that you prefer all the time: Punjabi Vegetarian Favorite Sport: Cricket
Past Organization: FMR India, Fidelity Investments, Infosys, Oxford Healthplans, ITC Limited
Highlights 2016: Went live with our SAP implementation in Q1 and stabilized it in two quarters Added additional functionality in the last quarter Adopted Cloud significantly by migrating a number of applications Plans for 2017: Strengthening our Security Posture Enable Analytics platform Success mantra: Create an environment where individuals work with peers easily across teams with clear accountability Focus on execution; automate wherever possible Simplify the solution, standardize wherever appropriate Favorite piece of personal technology: Not a gadget geek; still rely on my laptop Hobbies pursued in free time: Do some reading; listen to lectures About the family: Married to Lata for the last 22 years; Two daughters Kodhai and Radha. Favorite holiday destination: Visit temples Social network most active on: Twitter Preferred Cuisine of Choice: South Indian Favorite Sport: Cricket
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Industry Experience: 23 years Academic Excellence: BE (Computers)
Highlights 2016: Automation of expense on Fusion cloud; Sales application automation on cloud. Infrastructure consolidation
PRIYA DAR, HEAD â€“ IT APPLICATIONS, GODFREY PHILLIPS INDIA
Plans for 2017: Digitization in business processes, collaborative tools across company and partners. Enterprise wide BI and SCM automation. Success mantra: Empower
people, for them to grow and for you to learn and move to newer things. Favorite piece of personal technology: My iPhone - phone, camera, notepad, microphone, video camera - all rolled into one. Hobbies pursued in free time: Photography and reading Family: Husband is a technologist as well. I have 13
Industry Experience: 21 years Academic Excellence: B.E, PGDIE
Highlights regarding implementations in 2016: CRM, BI, virtualization
PRAKASH KUMAR, HEAD -IT, BMW INDIA GROUP
Plans for 2017: Agile 100%, Digitisation Success mantra: Build the right team
Past Organization: Indus Towers, IDT, Random Walk Computing, Capgemini, AT&T, Times of India, Uptron ACL
year old twins at home. One good book read recently: Understanding Digital Marketing Favorite holiday destination: San Diego - calm , cool, quite, beach, sun - what is not to like. Social network most active on: Facebook Preferred Cuisine of Choice: Italian Favorite Sport: Tennis
Past Organization: Delta Electronics, RB, Infosys, Tata Global Beverages, National Productivity Council
Favorite piece of personal technology: iPad Hobbies pursued in free time: Reading, writing, sports
Anywhere in the mountains Cuisine that you prefer all the time: Any Punjabi dish Favorite Sport: Cricket
Family: Married with two daughters Favorite holiday destination:
Industry Experience: 16 years Academic Excellence: MS (Consultancy Management), BITS Pilani Highlights regarding implementations in 2016: Digital transformation @ HT
Past Organization: NIIT Limited, EXL Service, Hughes Communication India
Daniel Kahneman Your Favorite piece of personal technology: Phone
RANDHIR SINGH, AVP & CTO - ENTEPRISE & OPERATIONS TECHNOLOGY, HT MEDIA LTD
Plans for 2017: Tech agility enabling business functions Your success mantra: Nothing is Impossible ...suspend your disbelief
Hobbies pursued in free time: Reading Information about your family: Wife and 5 year old son One good book read recently: Thinking fast thinking slow by
Favorite holiday destination: Kerala - It is an amazing place Social network most active on: LinkedIn Cuisine that you prefer all the time: Indian and Thai food Favorite Sport: Cricket
ENTERPRISE IT WORLD 29
COVER STORY //
CIO SPECIAL (PART -III)
ASHOK CHERIAN, CHIEF INFORMATION OFFICER, EMAMI AGROTECH
Industry Experience: 24 Years Academic Excellence: Post graduation in computers Past Organization: JK Cement, Whirlpool India, Tata Global Beverages, Syntel Software
VIKAS ARORA, VICE PRESIDENT – IT & CIO, INDIAN MORTGAGE GUARANTEE CORPORATION
Industry Experience: 27 years Academic Excellence: B.E. (CS) Past Organization: American Express, GE Consumer Finance, Philips Software Center, SGS – Thompson, HCL – HP
Highlights 2016: Employee Collaboration and Productivity Platform, Supply chain optimization leveraging RFID
having three children. On the continuous development plan for devoting more time for family!
Plans for 2017:Drive a Digital Transformation, Build an internal IT Organization
Favorite holiday destination: The entire bucket list :)
Success mantra: Nothing gets done without proper planning and hard work
Social network most active on: Facebook Cuisine that you prefer all the time: Asian
Your Favorite piece of personal technology: My smart phone
Highlights 2016: Primarily targeted towards cloud, BYOD, Automation and data Your plans for 2017: Continue to evaluate cloud. Additional focus on Digital transformation, automation and Analytics Success mantra: Don’t Wish for IT, Work for IT About the family: Best friend who is always there for me: Kind, Compassionate & Support System
Favorite Sport: Football
Hobbies pursued in free time: Travelling About your family: Married to a dentist,
RAJESH VERMA, HEAD OF TECHNOLOGY & CIO, BLACKBERRYS INDIA
Industry Experience: 17 years Academic Excellence: System Management Past Organization: Café Coffee Day, Bisleri International
Social network most active on: Twitter Preferred Cuisine of Choice: Indian Favorite Sport: Cricket
Highlights 2016: Dassault Systèmes PLM, Hyper Converged Network Plans for 2017: Cyber security, GST & Enterprise POS Mantra for Success: When is the last time you have done things for first the time Favorite piece of personal technology: My mobile Hobbies pursued in free time: Watching TV and spending time on LinkedIn Family: Two growing up kid boys who are
30 ENTERPRISE IT WORLD
competing with each other on technology, lovely house wife to handle techies in family and father who’s enjoying his retired life. One good book read recently: Shiva Trilogy by Amish Tripathi Favorite holiday destination: Hills and beaches no matter where they are Social network most active on: LinkedIn Preferred Cuisine of Choice: North Indian Favorite Sport: Cricket
CIO SPECIAL (PART -III) // COVER STORY
Industry Experience: 27 Years
Academic Excellence: Graduate in chemical engineering and specialization in operations
Past Organization: Price Waterhouse Coopers, SAP, Cognizant, Reliance Life Sciences
Highlights 2016: Creation of infrastructure and security readiness for digital initiatives.
Plans for 2017: Core supply chain and Compliance e process automation.
CIO, ALEMBIC PHARMACEUTICALS
Data analytics and mobility.
Simon sinek - start with why, Moonwalking with Einstein
Hobbies: Watching movies, science videos, make short videos, reading, designing sound systems.
Success mantra: Leverage the power of technology drive business change.
Family: Happily married for 24 years. Have a bright son, pursuing masters in chemical engineering
Favorite personal technology:
One good book read recently:
Favorite holiday destination: Goa, the pace of the place (or lack of it) makes one get into real vacation zone. London for its vibrancy Social network: LinkedIn Preferred Cuisine: Indian Veg. Favorite Sport: Badminton
Industry Experience: 25 years Academic Excellence: Masters from BITS,PILANI Highlights regarding implementations in 2016: Business Transformation using IT
YASHPAL SONI, CHIEF INFORMATION OFFICER, INTEX TECHNOLOGIES
Plans for 2017 from technology and projects’ point of view: IM Strategy followed by BPR, SOP’s and ALM and then Big Bang Implementation
Past Organization: Khaitan Group, Dalmia Cement, Everest Industries, Secure Meters
Your Favorite piece of personal technology: Apple iPhone Hobbies pursued in free time: Listening music Information about your family: Married to Meena soni and has a daughter and son
Your success mantra: Work as a Team
One good book read recently: Who Moved My Cheese Favorite holiday destination: Manali.....Vibrant Ice games Social network most active on: Facebook Preferred Cuisine of Choice: Anything that is available Favorite Sport: Cricket
Industry Experience: 24 years Academic Excellence: CA
Highlights regarding your work/ implementations in 2016: Many IT transformation projects
A BALAJI, CIO, UPL (FORMERLY UNITED PHOSPHORUS LIMITED)
Your plans for 2017 from technology and projects’ point of view: Digital Success mantra: Technology for Business sake
Past Organization: Piramal Healthcare, Nicholas Piramal, Reliance Infocomm
Favorite piece of personal technology: AI Hobbies pursued in free time: Reading About the family: Blessed with Better half Malathi and kids Shriram and Shrinidhi One good book read recently: Inner Engineering, Habits
Favorite holiday destination: Madurai - Native place Preferred Cuisine of Choice: Any veg. rice item Social network most active on: LinkedIn Favorite Sport: Cricket
ENTERPRISE IT WORLD
COVER STORY //
CIO SPECIAL (PART -III)
AJAY YADAV, HEAD-IT (NORTH), ARSHIYA RAIL INFRASTRUCTURE
Industry Experience: 15 years Academic Excellence: MCA, MBA-FMS Delhi University Past Organization: Saraya Industries, IICE Technologies, MPIMCA, IGNOU, BIT, ITC Technosoft
ROHIT GAUR, AVP & GROUP HEAD – IT, OPTIEMUS GROUP
Industry Experience: 17 years Academic Excellence: MCA & MBA Past Organization: Subros, Continental Carbon India, Spark Engineering
Highlights 2016: Strengthen supply chain by linking demand forecast, material procurement and production scheduling, thereby improving the order to cash cycle overall by 60%.
Highlights regarding your work/ implementations in 2016: SAP Implementation
Your plans for 2017 from technology and projects’ point of view: EWM implementation for Warehouses, Mobile Technology
One good book read recently: The Monk who sold his Ferrari
About the family: Wife, Son and Daughter
Favorite holiday destination: Goa Success mantra: If you start doing something after your competitor has done it. It’s no longer strategy CIO enable innovation and do thing before the business ask for it. Favorite piece of personal technology: Cloud Technology
Social network most active on: Twitter Preferred Cuisine of Choice: Indian Favorite Sport: Cricket
Hobbies pursued in free time: Cyber Library-
Plans for 2017: Explore digitalization and digitization to align with company business process.
Success mantra: The best brains of the nation may be found on the last benches of the classroom
HEAD IT, VST TILLERS TRACTORS
Industry Experience: 16 years
Favorite piece of personal technology: Certainly the Internet, connects me to the world anytime, anywhere
Academic Excellence: MCA Past Organization: Base Corporation, Jockey India, LifeisWorld, LG Electronics, Godrej, Cadbury Schweppes
Hobbies pursued in free time: Singing, reading books Family: Two kids and homemaker wife Favorite holiday destination: Nainital. It is in the north of India & the main city is located around the Naini Lake. It is a huge lake. There are boats on which we can enjoy the cold breeze near it. Social network LinkedIn
Plans for 2017: IOT in production and Field and Business intelligence on AI Success mantra: Honesty and dedication Favorite piece of personal technology: AI
Cuisine of Choice: Any vegetarian food Favorite Sport: Cricket
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Highlights 2016: Disaster Recovery setup on Azure
Hobbies pursued in free time: AI
About the family: Husband wife and 1 daughter One good book read recently: Yoga Favorite holiday destination: Goa Social network most active on: LinkedIn Favorite Sport: Cricket
CIO SPECIAL (PART -III) // COVER STORY
Industry Experience: 17 years
Past Organization: IBM India Global Services, iGate, CMC Limited
Academic Excellence: Bachelor of Engineering
Highlights 2016: New Product in FinTech (can’t disclose more) and EHS
BINOY MATHUNNI, CO-FOUNDER & CIO, SCOREUP SPORTS
Plans for 2017: End to end sports ERP and analytics in the cloud. Technology to support top 25 sports management companies in India.
Success mantra: Passion, Planning, Acceptance of the failures gracefully and understand client’s needs.
Favorite Sport: Football Hobbies pursued in free time: Guitarist Family: Wife, Daughter and a son
Industry Experience: 14 Years
Past Organization: CD Equisearch, Keynote Capitals, First Global, Bonanza Portfolio, BSE, Sify
Academic Excellence: MBA - IT
AMIT JAOKAR, EXECUTIVE VICE PRESIDENT – IT, CHOICE INTERNATIONAL
Highlights regarding your work/ implementations in 2016: 1) Created Hyperconverged Infrastructure 2) Done 100% Server Virtualization. 3) Created our own Private Cloud 4) Integrated IAM with Private Cloud Your plans for 2017 from technology and projects’
Social network most active on: LinkedIn
point of view: IOT, Desktop Virtualization, BYOD, Cloud Security. Success mantra: Give your 100% and results will follow Favorite piece of personal technology: Cloud Computing
Music, long drives, travelling About the family: My wife is software professional and my daughter is in primary school Social network most active on: LinkedIn Favorite Sport: Cricket
Hobbies pursued in free time:
Industry Experience: 15 Years Past Organization: Hewlett – Packard, Genpact Academic Excellence: Masters in Computer Science
RAVINDER ARORA, HEAD - INFORMATION SECURITY, IRIS SOFTWARE
Highlights 2016: Designed and developed overall Security Testing Framework. Started from Application Security Training, Tool and making security testing part of SDLC. Plans for 2017: Implement more security controls like DLP, MDM etc to have security at every level. Success mantra: One year equals 365 possibilities.
Favorite personal technology: My iPad
One good book read recently: Autobiography of a Yogi
Hobbies pursued in free time: Read about new technologies, Music and definitely bike riding.
Favorite holiday destination: Singapore...Culture, discipline and warmth of people
Family: Parents live in my hometown. Both are retired from Govt Services & enjoying life peacefully. My wife works with Genpact.
Social network: LinkedIn Cuisine of Choice: Chicken Biryani (Home Made) Favorite Sport: Cricket
ENTERPRISE IT WORLD 33
COVER STORY //
CIO SPECIAL (PART -III)
GURURAJA RAO ADONI, DIRECTOR - IT SERVICES, TELENOX TECHNOLOGIES
Industry Experience: 25+ years Academic Excellence: BE (ECE) Past Organization: KPIT Cummins Infosystems, Symantec, Infor, APSRTC
ANAND RUHELA, HEAD IT - KWALITY LIMITED
Industry Experience: 26+ Years Academic Excellence: MCA, ITIL, V3 (F), ORACLE DBA, MCP, PGDCA, Graduate from Delhi University Past Organization: Varun Beverages, Pearl Drinks (Pepsico JV), Super Cassettes, Polar Industries Highlights 2016: Consolidation of IT Infrastructure, digital transformation & innovation. Enabling Cloud based solutions, enterprise security framework. Implementation of key business applications for sustainable change & building capabilities for business growth. Plans for 2017: Automation by new technology RFID, I.O.T , Big Data, Mobility and more cloud computing solutions for creating business value for IT. Success mantra: Take the risks without faltering. Favorite personal technology: Mobile, Virtual Reality Hobbies pursued in free time: Reading techies articles Family: Retired father, Wife is Homemaker and daughter is studying in school. One good book read recently: A view from the bridge Favorite holiday destination: Kanya Kumari Social network: LinkedIn Favorite Sport: Cricket 34 ENTERPRISE IT WORLD
Highlights regarding your work/ implementations in 2016: Executed projects with success and team effort Your plans for 2017 from technology and projectsâ€™ point of view: To get more development and technical support projects and execute successfully.
Classical Music and socializing with friends About the family: Married and have two children One good book read recently: Execution by . Favorite holiday destination: Coorg, The place is calm and peaceful.
Success mantra: Work as a team, empower and guide team members to be successful.
Social network most active on: LinkedIn
Favorite piece of personal technology: Mobiles
Preferred Cuisine of Choice: Indian vegetarian
Hobbies pursued in free time: Listening to
Favorite Sport: Golf
AJAY KUMAR AJMERA, DGM-INFORMATION TECHNOLOGY, BANSWARA SYNTEX
Industry Experience: 15 Years Academic Excellence: B.Sc. Past Organization: JK Cement, Sangam India, Bilwara Softwares, Sangam Spinners
Movies Highlights 2016: Automation of Fabric Inspection Plans for 2017: SAP S4 HANA Go-Live with GST on July-2017 Success mantra: Complete work on the Time Favorite piece of personal technology: Automation Hobbies pursued in free time: Music and
About the family: My Father, Mother, Wife, daughter and son Favorite holiday destination: Gangtok , Clean and Peace City Social network most active on: Twitter Preferred Cuisine of Choice: Light Veg-Indian Favorite Sport: Cricket
FAR EYE // CASE STUDY
AMWAY CHOOSES FAREYE TO ENSURE ITS BRAND PROMISE IS DELIVERED ‘REAL- TIME’
mway is one of the world’s largest direct selling businesses which is powered by brands that do wonders and opportunities that empower. The core of Amway is to have relationships that endure. Over 52 years ago, Amway was built on principles, people and products that have touched millions of lives around the world. As a natural progression, Amway expects all its partners to deliver the same set of values and promise. Amway has recently got FarEye on board to deliver the experience guaranteed by its brand name. Amway chose FarEye, World’s #1 Global Logistics Mobility Solution because of its flexible, scalable and future-oriented solutions which gave them 100 percent visibility of the product journey till it reached the end customer. In today’s era of Uberization, on-demand customer experience is the key. Be it ordering a pizza at their fingertips or tracking the time of its arrival, the empowered consumers want to have the power to pick and choose what they want, as well as have complete visibility of the product journey. As a company that offers over 140 products across categories, Amway has to interact with multiple offline and online agents on a daily basis.
This massive scale of operations posed a huge challenge for the company. In order to enhance its customer experience, Amway India was scouting for an IT solution that could help them gain real time visibility of its 3PL partner network and could help them keep their customers engaged at every step post an order was placed. Amway was looking for a flexible and agile solution to support its IT initiatives, increase the effectiveness of its operations and at the same time, was easily integrated with its 3PL partner network to optimize its operations. Diptarag Bhattacharjee, COO, Amway India shares, “In today’s world where customer experience is the new battleground every retailer wants to give an enhanced experience to its customers. The digital supply chain became a mandate for Amway in order to sustain and grow. At the same time, engaging customer journey while maintaining costs became crucial.” FarEye’s team of experts evaluated Awmay’s challenges well and offered them a solution which gave them the desired visibility into of the process right from the time products move out of the fulfillment centers until they reached the customer or direct seller with the help of thirdparty logistics (3PL). As soon as the customer and direct seller
“FarEye’s multi-lingual product with mobile application in iOS & Android and a process engine to adapt to geographic specific
logistic processes helped us to ensure that Amway’s 3PL partners were providing the experience guaranteed by our brand name.” DIPTARAG BHATTACHARJEE, COO, AMWAY INDIA
FarEye Has Helped Enterprises
places an order with Amway, the warehouse team prepares a ready-to-ship package and using FarEye’s platform digitally notifies one of the multiple 3PL partners. Thus begins the ‘after order’ customer engagement which is of utmost importance in today’s era of customer being the focal point of all business operations. FarEye added visibility to Amway’s logistics. Its platform helped Amway to cut down the delivery time as well as evaluate 3PL partners based on their on-the-ground performance, thus separating the star performers from the laggards. The solution also helped its 3PL partners in directly engaging with the customers as well as understanding the operations better. FarEye’s logistics mobility solution helped Amway’s 3PL partners in most efficient route plan and delivery process. With FarEye’s mobility solution the customer could reschedule the time of shipment delivery at his own convenience. Simultaneously, the delivery teams kept the customer and direct sellers engaged with real-time updates on the status of the shipment through handheld devices. The FarEye platform works well even in 2G environment, delivers preset messages indicating shipment location and expected time of delivery. Kushal Nahata, Co-founder & CEO, FarEye comments, “Today the customer is at the core of all business operations. 86 percent of the customers are willing to spend more in order to ensure a smooth customer experience. Hence enhancing customer experience while maintaining costs becomes crucial. Most retailers are outsourcing business processed in order to ensure that their brand promise is delivered. With FarEye’s Global Logistics Management Solution, retailers can transform their customer experience and deliver ‘delight’ by having complete visibility of the logistics movement and keeping customer informed at every step, ‘real-time’.” FarEye has been trusted and recognized globally by leaders. MAY 2017 ENTERPRISE IT WORLD 35
ADVERTORIAL // CIPL
VINOD KUMAR, MD &CEO, CORPORATE INFOTECH PVT. LTD.
CIPL:CROSSED A DECADE… STILL PASSIONATE TO CREATE MILESTONES Prepared with growth oriented strategies and aggressive business expansion plans, Corporate Infotech Pvt. Ltd.aka CIPL has become a “one stop technology destination” for customers across all verticals. In CIPL’s 10 years’ journey in Indian IT industry, it has witnessed numerous challenges from business point of view, still it is moving ahead like a winner with double digit growth.
orporate Infotech Pvt. Ltd. better known as CIPL is today a household name in the ICT Vendors and Partners circuit. Mr. Vinod Kumar, the MD &CEO of the company is a respected name in the entire Indian ICT Industry. As it has stepped into 2017 and celebrating 10 years of operation, we could see how successful this company is and how the company has created its growth path. Today, if Mr. Vinod or CIPL has earned the name and commanded respect, it is because of their hard work, careful selection of products and right domain strategy. As a media organization when we see their growth, we could see their selection of domain – which revolves around data centre. In terms of hard work, CIPL has never disappointed any of their customers. They have respected the smallest need of the customer organizations and reached to them within a 36 ENTERPRISE IT WORLD
minimum time of request. Similarly, we also see the personality and demeanour of the soft-spoken Vinod Kumar who prefers to speak less and do more. The first encounter with Vinod Kumar will give an impression as if he is born not to say ‘No’ to any one or any challenge. “Progress for me has never been a dream. It has always been a distant reality and once one milestone is achieved, there is always another one waiting to be crossed. It is with this belief that I started Corporate Infotech,” maintained Vinod Kumar. As a leader, Vinod Kumar’s strong ideology of fair, honest and ethical business practices have electrified the whole of organization and created a base for the entire value system. So, passionvision and dedication – the byproducts of the ideology have become the foundation of CIPL ever since the organization has started in 2007, result of which is visible today as CIPL has become a “one stop technology destination” for customers across all verticals. Over the period of 10 years, CIPL has created a strong portfolio of products and services across the country. It has become a prominent name in the entire ICT business ecosystem. CIPL has been able to achieve the coveted position of one of the largest solution providers and fastest growing company in India by creating a strong portfolio of products & services. To justify the statement one can look at the YoY revenue growth trend of the organization. The first year (2007) revenue was only Rs.5 Cr but in 2016, the revenue touched Rs.327 Cr. Especially during last 3-4 years, its growth has been high double digit, when others in the competition were trying to consolidate. Corresponding this, the company has also scaled up its manpower strength. So, in 2007 the number of people were only 12 but by the end of 2016 it became a mammoth organization employing 712 people with presence virtually in every large cities.
ADVERTORIAL // CIPL
Soon, CIPL is moving to their own commercial facility in Noida - named as “CIPL House”. This new facility would house the entire resources of the company from an operational hub perspective and hopefully would support and cater to their future growth into the newer technology domains like Cloud, IOT, Analytics, Mobility, etc. In its journey of 10 years, the company has tied up with a lot many coveted OEM bands who have been steady with CIPL. Of course, there were some brands who preferred to part away but by and large most of the MNC brands have been partners in the growth. These OEMs including Microsoft, NetApp, Lenovo, Trend Micro, Huawei, Schneider Electric, Avaya, Zimbra, Fujitsu, Intel, Juniper, Tibco, Numeric, Cisco, Canon, Brocade, Samsung, IBM, Symantec, etc. have helped the organization in multi domain skillsets and added to the top line and bottom-line. However, OEMs like Microsoft, NetApp, Lenovo, Huawei, Schneider Electric and Fujitsu are at the helms of some of the CIPL’s large future projects, which can easily lead to a great 2017 FY.
As CIPL moves on the growth path, the company has also taken major initiatives to help the disadvantaged people and poor families in India with the launch of an NGO in the name of CIPL FOUNDATION. Very recently CIPL foundation has distributed school uniforms and shoes to 500 school children’s hailing
PAN India presence To be able to achieve CIPL’s exponential growth, the company is expanding its presence across India by setting up offices in different locations. The company has a national footprint with offices in: 1. Delhi (head office) 2. Chandigarh 3. Uttar Pradesh 4. Punjab 5. Haryana 6. Bihar 7. Jharkhand 8. West Bangal 9. Maharashtra 10. Tamil Nadu 11. Andhra Pradesh 12. Assam 13. Uttarakhand 14. Telangana 15. Jammu & Kashmir 16. Karnataka 17. Rajasthan 18. Himachal Pradesh 19. Odisha 20. Madhya Pradesh 21. Chhattisgarh
from EWS of the society, in Noida’s Oriental Public School. The same project was well appreciated in all the sections of the society and been covered by big media houses. www.ciplfoundation.co.in
CERTIFICATION & ACCREDITATION Excellence is an integral part of the company. CIPL follows the quality assurance approach by integrating process, people and technology through various renowned and established frameworks and practices including: ISO 9001:2015, ISO 20000-1:2011 ISO 27001:2013 NSIC, NASSCOM Member MSME and CMMI Level3 (under process).
EMPANELMENT CERTIFICATION With its capacity & capabilities, CIPL has been empanelled with various renowned government organisations & departments. CIPL has been known for its quality, commitment to delivery, statutory regulations, discipline and healthy trade practices. Based on technical & financial competence to execute IT projects, CIPL has become approved vendor for the following Government organisations including DIT, Indian Air Force, CDAC (Centre for development of advanced computing), NSIC (National Small Industries Corporation limited), IFCI limited, DDG IT, Ministry of Defence, Office of JS (TRG) & CAO, Ministry Of Defence, UTI Infrastructure Technology & Services Limited, INMAS (Institute of Nuclear Medicines & Allied Sciences), SHREETRON India Limited, WESEE (Weapons & Electronics Systems Engineering Establishment), Ministry Of Defence, General staff Systems Branch, HQ Southern Command etc.
RATE CONTRACTS CIPL has gained recognition in the IT industry on the grounds of dedicated professionalism that translates to customer satisfaction being the highest priority. It believes in logical deployment of existing resources that is the key to success in any organisation. As a result, CIPL has become the rate contractor for DGS&D and NICSI. Active DGS&D rate contract n MICROSOFT software solution & suites n NETAPP data storage solutions n TRENDMICRO security solutions n HUAWEI active networking products n SCHNEIDER passive networking products Active NICSI rate contract n LENOVO laptop & desktop n AVAYA video conferencing, voice and networking solutions
ENTERPRISE IT WORLD 37
ADVERTORIAL // CIPL
CIPL has also justified the association with utmost care. It has spent its energy and time to grow the business for these brands. That is the reason the company is kicking even after 10 years when many in the industry as not in good shape. The efforts of CIPL has not gone unnoticed by its principals. In last 10 years, the company has received more than a dozen accolades from its OEM partners for its performance excellence. Some of the awards which makes it proud are as following: 1. MICROSOFT- “Public Sector Partner of the Year Award” for FY 2016-17 2. NETAPP- “Solution Partner Award” for FY 2016-17 3. NETAPP- “Partner of The Year Award, North Region” for FY 2016-17 4. MICROSOFT- “Partner of The Year for Public Sector” for FY 2015-16 5. NETAPP- “Partner of The Year, North” for FY 2015-16 6. HUAWEI- “Emerging Business Partner, Govt. Sector” for 2015 7. BEST POWER EQUIPMENTS“Contribution In Growth Award” for 2014 8. LENOVO- “Special Contribution Award” for FY 2013-14 9. LENOVO- “Segment Performance Award, Public Sector” for FY 2012-13 10. LENOVO- “Excellence Award For Public Segment” for FY 2012-13 11. LENOVO- “Best Performance Partner” for 2010 12. LENOVO- “Best Growth Partner For Govt. Business” for 2009 13. SATHI- “Complimentary Award” If that is not enough the company has also bagged two respected media awards i.e. DQ Channel- “Best System Integrator Award” for FY 2016-17 and SME ChannelSuper50 Award for FY 2016-17”.
SYMANTEC security solutions n NUANCE software solutions Also, CIPL has been recognised as a Green Channel company by DGS&D for HUAWEI & NETAPP. n
PRESTIGIOUS PROJECTS Over 10 years CIPL has gained recognition in the IT industry on the grounds of dedicated professionalism that translates to customer satisfaction being the highest priority. Today, CIPL is a front runner in quality as well as quantity. Although there are a lot many projects to its credit but a few of its prestigious projects are as following: 38 ENTERPRISE IT WORLD
CUSTOMERS Air India
Airport Authority Of India
Survey of India
Ministry of Commerce
Ministry of External Affairs
Ministry of Finance
Punjab central cooperative bank
Ministry of Power
Ministry of health
Ministry f Labour
Indian Coast Guard
Rajiv Gandhi Hospital
1. Department of information Technology (DIT) Airforce Head Quarters (INR 1.65 crores)Supply, installation & implementation of storage in 5 datacentres across India in HPC environment. 2. UID (INR 6.5 crores) Supply and implementation of Microsoft licenses in their datacentre. 3. Airport Authority of India (INR 12.8 crores) Supply, Installation and implementation of payroll processing and ESS licenses for SAP ERP application. 4. Airport Authority of India (INR 19.5 crores) Anti-hijacking command control centre at Rastpatibhawan, ATC tower (T-3 Delhi airport) & 12 airports across India. 5. Centre for railway information system (CRIS) (INR 3.65 crores)Supply and installation of desktops at 23 locations across India. 6. National Informatics centre (NIC)Immigration visa foreigner registration and tracking mission mode project (INR 12.5 crores) Supply & implementation of unlimited license grant of oracle technology. 7. Uttar Pradesh Police Department (INR 23 crores) Supply and installation of 5300 desktops & networking equipment under the government of India CCTNS project in all the police stations of Uttar Pradesh. 8. J&K Police Head Quarters Supply and installation of 500 desktops across all police stations worth INR 1.5 crores 9. Punjab Cooperative Bank (INR 19
crores) Supply and installation of 4000 desktops & UPS across all districts of Punjab. 10. Food corporation of India (INR 14 crores) Supply & installation of 2017desktops and 688 laptops with printers, MS office and UPS at 500 offices across India. 11. Institute of Liver & Biliary Sciences (ILBS) (INR 4.5 crores) SITC and maintenance of IT infrastructure. 12. Jawaharlal Nehru University (JNU) Supply of laptop, desktop, laser printers, servers & UPS and made cyber library for 200 nodes in JNU central library along with the networking equipment. Also the AMC for 1500 desktops and 600 printers. 13. Defence Image Processing & Analysis Centre (DIPAC) Supply of SAN Storage, Networking & Software products.
FINALLY... As CIPL moves on the growth path, it has a very strong plan and roadmap for its vendors, partners and customers. It has the passion, the tools, the infrastructure and the vision to provide complete IT solution at one stop. Vinod Kumar, CEO, Corporate Infotech Pvt. Ltd. feels, “The journey of CIPL is never ending. But with the support of my team and clients, I am confident that the company will continue to scale milestones of excellence for years to come.” For more information, Contact Toll Free: 1800116474 (Sales& Service) Email: firstname.lastname@example.org
UNLIMIT - RELIANCE GROUP COMPANY // INTERVIEW
WE ARE RAPIDLY MOVING INTO A WORLD OF EVERYTHING-AS-A-SERVICE Launched in November 2016 as an independent business unit of the Reliance Group, Unlimit recently expanded its IoT Portfolio with the launch of Unlimit Enablement Platform at MWC Barcelona. With strict focus on IoT and the enterprise (B2B2X), the company plans to announce a wide breadth of vertical solutions in the coming months.
“With IoT, mobile assets can be monitored real-time and/or logged. This makes it possible to implement usage-based pricing models and
move away from traditional “blind” rental schemes.”
What is the vision of Unlimit as an organization? Our vision is to be the first in India to offer a comprehensive IoT platform including connectivity, application enablement, devices, analytics and incidence management. We leverage the best-in-class 4G LTE coverage along with 2G from several carriers including Reliance Communications and roaming partners. We are the only provider in India that has the Cisco Jasper cloud-based connectivity platform which we call Unlimit Control. It enables our customers to get to market faster, manage operational costs and achieve high service reliability. More than four thousand companies across dozens of industries in more than 100 countries already use this platform. At the Mobile World Congress in Barcelona, we announced our application enablement platform which we call Unlimit Enablement. It makes the creation of cloud-based IoT applications simple and fast.In addition to Unlimit Control and Unlimit Enablement, we will be announcing a wide breadth of vertical solutions in the coming months. What is the USP of Unlimit? At Unlimit, we differentiate ourselves in a number of ways. First, we have the stability from being a Reliance Group company. We have a comprehensive IoT platform as opposed to just
offering a part of what a customer needs to fully utilize and realize the benefits of IoT. Also, we are the only IoT offering in India that is based on the Cisco Jasper platform. Lastly and probably most important, we have developed a vast partner ecosystem in India. These partners include device manufacturers, system integrators with specific domain expertise, analytics partners and those that can provide various types of incidence management. What are your offerings for the larger enterprises? Unlimit has a variety of products for the large enterprise from the management of various types of fleet vehicles to the remote monitoring of fixed assets like diesel generator sets and transformers. We frequently engage with our enterprise customers on a project basisto provide a comprehensive IoT solution What is your advice for CIOs planning to leverage IoT? First, start with a manageable initial IoT deployment. This will make it easier to get the various stakeholders in your organization familiar with IoT so that you can fully exploit the ROI. Then repeat with subsequent deployments. Identify assets and operations that are expensive to operate or mission critical. These can make excellent first use cases for IoT. Work with an IoT partner
VICE PRESIDENT PRODUCT MARKETING, UNLIMIT - A RELIANCE GROUP COMPANY
who has credibility, referenceable use cases and a global reach. Because IoT is relatively new in India, chances are that some of the use cases that you are considering have already been deployed in North America or Europe. This can help you to minimize risk. Consider using a consultant to assess or validate your IoT ROI assumptions. There are credible, affordable firms that specialize in this. How are IoT-driven technologies slotting in as growth drivers for enterprises? IoT is undoubtedly one of the hottest topics in the tech sector. However, it is often associated with large enterprise and government deployments like smart cities. The reality is that IoT can also deliver significant benefits to SMBs. IoT makes it possible to pursue entirely new business models. We are rapidly moving into a world of XAAS (everything as a service). With IoT, mobile assets can be monitored real-time and/or logged. This makes it possible to implement usage-based pricing models and move away from traditional “blind” rental schemes.Also, IoT enables organizations to save money and increase asset utilization. Savings can be reinvested to drive growth. (To read full interview check www.enterpriseitworld.com) MAY 2017
ENTERPRISE IT WORLD 39
INTERVIEW // BRILLIO
LEAN & AGILE ORGANIZATIONS MAKE THE CXOS’ JOB EASY CXOs are constantly looking to build agile operating models and structure their organizations accordingly but a lack of preparedness of the underlying technology foundation and misaligned business needs are resulting in an inability to derive intended benefits for enterprises. How is Digital Engineering transforming businesses? Digital Engineering vertical of Brillio is a group focused on solving customer problems through innovative and pragmatic technical solution approaches with the core philosophy of “First Time Right”. We see that many customers press their digital journey button without appreciating how the underlying technology foundation needs to be transformed to support this journey. While they may be able to proceed in their Digital journey to some extent, the lack of preparedness of the underlying technology foundation and/ or the coverage of business needs through right solutions will soon start showing up in terms of delayed projects and inability to derive the intended benefits of the digital initiatives. Our core philosophy is Problems -> Solutions -> Pragmatic Technical Solutions and essentially orchestrating various service lines (Enterprise Architecture, Cloud, Dev Ops, Security and IT Operations) to deliver customer value. What are some of the challenges that enterprises are facing today with regards to constantly evolving digital solutions? Modern day users want to be empowered and have less dependency on IT to execute their routine tasks. That calls for an IT Operations framework that drives self-services, self-healing etc. to be brought about primarily through automation and workflow changes. 40 ENTERPRISE IT WORLD
Driven by the culture of DEVOPS and the need for faster release cycles, the needs of an IT developer have changed since the days enterprises used to have specific SLAs for commissioning infrastructure and making it available for development. This calls for an operations model that can morph itself to operating in a complex environment that will have Cloud operations + Legacy IT Operations. The need for predictive IT operations has always been there. With increased focus on big data and analytics across many organizations to drive business decisions, Brillio believes that IT operations can also benefit by this trend. We believe that in the next few years, organizations will be leveraging data and analytics better to drive the efficiencies of IT operations and that’s our sweet spot. Why is agility so critical in enterprise operations today? Given the pace at which invention and innovation is happening in the industry, it’s essential the CXOs are constantly look for building agile operating models and structure their organizations accordingly. Lean & Agile organizations make the job for CXOs easy. As a solution provider, how does Brillio help its clients in sustaining business? Brillio brings in its proprietary Digital “Imagine”, “Experience” and “Engineering” framework to
GLOBAL DELIVERY HEAD - DIGITAL ENGINEERING, BRILLIO
sustain the businesses and bring best-in-class customer/user experience and operational efficiencies. What are steps the CIOs should take to have right digital strategy for the company’s future? When it comes to digital strategy, what works for one company doesn’t always translate to another business setting. Every organization has its own complex, interdependent ecosystems that demand a different approach. To achieve this, CIOs should ensure there is a reduction of manual intervention in IT operations. They also need to leverage automation & analytics to effective use to bring in efficiencies and cost reduction. What are the challenges CIOs face in building a sustainable digital future for their companies? Amongst the many challenges CIOs face are some basics such as ‘which technology to choose?’, ‘what should the investment pipeline be?’ and ‘how to measure the ROIs received’. One of the major trials most CIO’s have to overcome is of understanding how sustainable is the transformation that the company is embarking upon. Last and most important would be figuring out with whom they are going to partner with so as to help them Imagine, Engineer and Execute their vision/strategy. This is where BRILLIO walks into the picture.
HPE // INFRA
TOWARDS A ‘COMPOSABLE INFRASTRUCTURE’
Composable infrastructure is not just the latest incremental improvement in server design or software controls. Rather, it is a new take on infrastructure—a new datacenter architecture designed to promote a new, operationalized way of doing business
VIKRAM K, DIRECTOR, DATA CENTRE AND HYBRID CLOUD, HEWLETT PACKARD ENTERPRISE INDIA
ver since its introduction in 2015, we have been hearing discussions about what “Composable Infrastructure” is. The truth is, while everyone is talking about composable, very few are actually building it. Let’s take a step back from the confusion and hype surrounding a great new category of innovation. Composable infrastructure is not just the latest incremental improvement in server design or software controls. Rather, it is a new take on infrastructure—a new datacenter architecture designed to promote a new, operationalized way of doing business. Today’s IT: Combining the existing with the new In today’s world, IT is becoming schizophrenic. Traditional applications, such as enterprise resource planning, collaboration and databases, run your business in an environment where change is infrequent and the objectives are reliability and stability. On the other hand, new applications (mobile, Internet of Things and cloud-native apps) are constantly changing to address personalized customer experiences and generate new revenue operate. All this takes place in an environment where change delivery is continuous and all elements of infrastructure (compute, storage, network) are deployed on demand. This requires enterprise IT to operate as two separate entities: offering a stable virtualized environment for traditional applications in an on-premise data center, while creating a second infrastructure to support new mobile and cloud-native apps either on-premise or in a public cloud environment. This means buying two sets of infrastructure, implementing two sets
of operational practices and bringing on a whole new world of unnecessary complexity. We call this “bi-modal” IT. So how much value does it really add to your business if your new servers can provide a disaggregated pool of memory but you still have to manually connect them to SAN storage? How does an incremental change solve this problem? Defining True Composable Infrastructure The answer is, it doesn’t. This is why true composability is not just about disaggregating resources on servers, but disaggregating and abstracting all infrastructure resources. It is not just about creating a new software-defined feature; instead, it would provision and manage workloads using software-defined intelligence and application code. What it really comes down to is enabling the creation of a simple line of code that assigns and configures the right amount of compute, storage and fabric resource to manage all applications for a business. This is what composable infrastructure is all about: making IT truly programmable in order to get the infrastructure that is needed through a single line of code. Composable infrastructure has the unique ability to run without being limited to one computing paradigm, because it can run virtual machines, bare-metal deployment, containers and cloud-native applications. Its ability to run and store anything allows IT to align around a single set of operational practices, reducing complexity and cost in the datacenter. Building Blocks for Composable Infrastructure For an infrastructure to be composable, it must be built on three layers of architecture: • Fluid resource pools—pools of compute, storage and fabric resource that can be continually aggregated, disaggregated and composed based on the needs of the application; • Intelligent software—programmable and template-driven software intelligence that pro-
vides self-discovery and self-healing capabilities, which allows hardware to take care of itself without a need for dedicated system administration; • A single unified API—one simple and open API for controlling infrastructure (compute, storage and fabric) that can plug into other programming elements. The combination of these three architectural layers working together is what defines composability. Anything less may provide some composable features, but will not meet the demands of both traditional and cloud-style, agile computing from a single infrastructure. Think of it as a set of flexible building blocks that can be dynamically and automatically assembled and re-assembled to meet changing workload needs. In a whitepaper by Frost & Sullivan, composable infrastructure was described as Lego bricks: it is like a set of Lego bricks that came with the ability to replicate blocks as needed and programmed in instructions to configure themselves into “a Star Wars Millenium Falcon today and a working race car tomorrow”. Your Composable Infrastructure Future Through integration with tools like Chef, Puppet, Ansible and Docker, composable infrastructure allows any business to provision and control resources from their applications, giving them infrastructure-as-code and enabling continuous delivery. Composability provides the ability to quickly deliver changes to applications and infrastructure on demand. By creating a path for composable infrastructure in your world, the architecture which commands all of IT in a single infrastructure that reduces data center complexity and creates a more flexible and nimble datacenter. This can allow companies to enable faster time to value when delivering upgrades to a traditional ERP platform, or deploying a lower cost new cloud-native application that can enable a business to successfully capture new market opportunities, today and into the future. MAY 2017
ENTERPRISE IT WORLD
TECH SUMMIT AND AWARDS
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This issue profiles 32 CIOs who are the ChangeAgents for their organizations.