@enterpriseitworld R S 2 0 | PA G E S 4 0 | V O LU M E 0 1 | I S S U E 1 1
THE ROAD TO TECHNOLOGY ACQUISITION
WITH NEWER TECHNOLOGIES MAKING INROADS
INTO BUSINESS PROCESS ACROSS SECTORS,....p 31
AND CONTINUOUS COMPLIANCE...p 19
IMPACT OF DEMONETIZATION ON IT TRADE AND BUSINESS...p 35
SKYBOX SECURITY ACHIEVING TOTAL NETWORK VISIBILITY
THE YEAR GONE BY…A LOT TO TAKE AWAY While we are bringing out this year end issue and going for holidays, I would
like to convey my heartfelt gratitude to all our advertisers and sponsors for their yearlong support. I wish all of them happy Christmas and Prosperous New Year - 2017. This year has been a very eventful one not only from the technology point of view but also from the big-ticket projects point of view. But the ones that influenced people included demonetization of Rs.500 and Rs.1000 notes and GST bill approval by the parliament. It has always been a sudden stroke that makes real changes. If there is wait and watch then it is an evolution. So, Indian needed a revolution or at least a step which is equivalent to revolution. To me these two initiatives are nothing short of revolution. With demonetization, there is certainly huge incontinence for the common people but imagine the far fetching impact it would have as far as rationalization of the wealth is concerned. People argue that there will be huge inflation in coming
NEXT MONTH SPECIAL
three months but be it, at least that will start a new era for the country. We need transparency going forward because you need to embark on a journey of modernization, base of which should always be clarity and answers to all questions. If our future generation does not have any answer to their queries there lies the ineffectiveness of the modernization. We need wealth not for individuals but to the mass. There lies the true meaning of modernization. We need answer to where our money is being spent. Technology modernization and infrastructure modernization cannot go in isolation. It must go with holistic development of the country. So,the government should be careful about having right broadband highway to bring in the true value of digitization. Even if the consumers have the best of the devices and there are applications to support the digital framework but if the connectivity is poor, which is felt strongly after the demonetization drive, the entire activity is a bad experience. There should be cooperation and co-development by government and private entities who are the stakeholders of the initiatives. In recent times, due to sudden surge in traffic most of the payment gateways suffered quality issues. One should keep in mind that the true development lies in strong relationship between B2C and C2G.
S A N J AY M O H A PAT R A S A N J AY @ A C C E N T I N F O M E D I A . C O M
This issue would showcase Top 100 CIOs and their achievements. We would like to delve deep into the achievements of the 100 best CIOs and honor them with mementos. We will pick the CIOs who are actively involved in implementing Thire Platform.
Healthcare is one of the leading consumer segment of ICT technology globally. But since India is an emerging country, the opportunity is far bigger than the global percentage.
The growth in the Healthcare market could easily involve CIOs’ experience to pick and choose. They will have to take a call on how to create a balance between business and investment.
Send in your inputs to firstname.lastname@example.org
ENTERPRISE IT WORLD DECEMBER 2016
CONTENTS VOLUME 01 | ISSUE 11 | DECEMBER 2016 | W W W. E N T E R P R I S E I T W O R L D . C O M
Publisher: Sanjib Mohapatra Editor: Sanjay Mohapatra Sub Editor: Chitresh Sehgal Designer: Ajay Arya Web Designer: Vijay Bakshi Technical Writer: Manas Ranjan Lead Visualizer: DPR Choudhary Visualizer: Ravish MARKETING Marketing Manager: Deexa Khanduri email@example.com SALES CONTACTS Delhi 6/102, Kaushalya Park, Hauz Khas New Delhi-110016
Phone: 91-11-41055458 E-mail: firstname.lastname@example.org
INDUSTRY PREDICTSG 2017
2017 is expected to be a landmark year in terms of IT and its implementation in businesses. With growth drivers like Smart Cities and Digital India and disruptors such as GST, EU GDPR and demonetization redefining IT in enterprise world, .....
PRODUCTS /38 BROCADE
Brocade SLX Data Center Solutions
MORE INSIDE Editorial~ ~~~~~~~~~~~~~~~~~~~~~~~~~ 04 News~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 06 Products~~~~~~~~~~~~~~~~~~~~~~~~~~ 38
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“Total Network Visibility and Continuous Compliance”
“The Road to Technology Acquisition”
“Impact of Demonetization on IT Trade and Business”
DECEMBER 2016 ENTERPRISE IT WORLD
CASE STUDY INISDE
Achieving Total Network Visibility and Continuous Compliance Page 19
Public Cloud Services in India to Touch $1.3 Billion by Yearend B Y S A N J AY @ A C C E N T I N FO M E D I A . C O M
The public cloud services market in India is on pace to grow 35.9 percent in 2016 to total $1.3 billion, according to Gartner. The highest growth will come from cloud system infrastructure services (infrastructure as a service [IaaS]), which is projected to grow 45.5 percent in 2016, followed by platform as a service (PaaS) projected to grow 33.5 percent. “The overall global public cloud market will mature, and its growth rate will slightly slow down from 17.2 percent in 2016 to a 15.2 percent increase in 2020,” said Sid Nag, research director at Gartner. “While Brexit and other growth challenges exist, some segments such as financial SaaS 6
ENTERPRISE IT WORLD DECEMBER 2016
applications and the PaaS user markets will still see strong growth through 2020.” Nag said, “As buyers intensify and increase IaaS activity, they will be getting more for their investment: ongoing enhancement of performance, more memory, more storage for the same money (which will drive increases in consumptions) and increased automation in traditional IT outsourcing (ITO) delivery. As PaaS offerings mature and the competitive landscapes consolidates, we predict that more organizations will consider expanding their PaaS adoption as an important component to their cloud strategy, and specifically to their SaaS deployments.”
D ATA BRIEFING
Global public cloud market will mature with slightdip in growth rate from 17.2% in 2016 to 15.2% in 2020
ITWORLD // NEWS BRIEF
Alcatel-Lucent Launches Cloud-based Collaboration Platform
IBM ClosesSanovi Technologies Acquisition IBM has announced it has completed the acquisition of Sanovi Technologies, a privately held company that provides hybrid cloud recovery, cloud migration and business continuity software for enterprise data centers and cloud infrastructure. Adding these capabilities along with advanced analytics will better enable IBM to bolster its Software Defined Resiliency strategy and delivery of Business Continuity and Disaster Recovery services for clients undergoing digital and hybrid cloud transformation. With Sanovi’s software, IBM will further empower clients to redefine their disaster recovery strategy in the face of unprecedented industry change. The addition of Sanovi’s orchestration technology to IBM’s existing resiliency portfolio offers a solution that helps simplify and automate the disaster recovery process, helps to manage recovery workflows, and can help to reduce
recovery time, operating costs, and disaster recovery drill testing time. From a central dashboard, resiliency professionals can automate and monitor recovery point and time objectives in their disaster recovery environments by application, server, or data base to work towards business driven recovery outcomes. IBM plans to integrate the Sanovi capabilities into the IBM Global Technology Services unit. IBM Resiliency Services is designed to anticipate and confront the growing range of natural and man-made risks surrounding businesses today and was named a Leader for the second consecutive year in Gartner’s June 2016 Magic Quadrant for Disaster Recovery as a Service. Moving forward, IBM envisions leveraging Watson Analytics to expand Sanovi’s Disaster Recovery Management (DRM) capabilities .
Bidar, India Recent Trends in Image Processing and Pattern Recognition (RTIP2R 2016).
RESEARCH ON IMAGE PROCESSING, PATTERN RECOGNITION.
ENTERPRISE IT WORLD DECEMBER 2016
ALE, operating under the Alcatel-Lucent Enterprise brand, announced availability of AlcatelLucent Rainbow, an innovative cloud-based relationship management platform that connects business users, business contacts and systems. With Rainbow, employees can be more collaborative and productive, reaching beyond corporate boundaries. Rainbow offers a set of cloud-based services, implemented as an overlay solution with rich features and essential collaborative capabilities, which are easy to deploy and adopt by users and companies, regardless of their existing communications systems. The first release, Rainbow Essential, is available as a freemium UCaaS offer (free Unified Communications as a Service offer). It operates via an app on desktops and smart-phones and is available freeof charge to anyone by registering at www. openrainbow.com. The integration between Rainbow and communications systems brings additional capabilities such as telephony presence, telephony multi-site federation, and call control. Premium Rainbow offers will be introduced in 2017. s
01–02 FEB 2017
10–12 JAN 2017
25 JAN – 01 FEB 2017
FOCUS ON NETWORK ENABLED CAPABILITY TECHNOLOGY.
INFO ON LATEST METHODS, TOOLS IN DATA SCIENCE.
WILL FOCUS ON SPECIFIC ANALYSIS TECHNIQUES
Rome, Italy Network Enabled Capability Technology
Navi Mumbai, India Data Science Congress 2017
Arlington, United States SANS Cyber Threat Intelligence Summit & Training 2017
RIGHT NOW, YOUR BUSINESS CAN GO IN A MILLION DIFFERENT DIRECTIONS. AND ONE OF THEM IS RIGHT.
©2016 SAP SE or an SAP affiliate company. All rights reserved.
GROWTH IS LIVE. SAP’s suite of affordable solutions for small and midsize companies gives you constant control over your business. Live and in the moment. On premise or in the cloud. So you can make the right decision – right now. sap.com/India/live
ITWORLD // NEWS BRIEF
Brocade Enables Software-Defined Production Lines for Quanta
S/HE SAID IT
CHIEF MINISTER, MAHARASHTRA
“Cloud computing has changed the landscape of governance. Together with Oracle, we want to build a new, efficient, transparent and inclusive system that benefits our people. The CoE is a step in that direction and will make more govt services available with the click of a button.” Quanta Computer has deployed Brocade-powered New IP networks at factories within its key manufacturing site. The deployment of Brocade IP networking solutions at both the company’s network edge and its data center, dramatically simplifies operations at the Quanta Shanghai Manufacturing City (QSMC) plants and paves the way for the company to employ Software-Defined Networking (SDN) as it diversifies into producing a broader range of digital products. Quanta’s decision to adopt Brocade’s advanced switching and SDN solutions within its QSMC plants reflects its ongoing commitment to always providing the best-in-class ODM manufacturing facilities to its global partner brands. Dave Chen, Associate VP of Quanta Computer said, “Competition in the notebook market is relentless, so is the demand to improve manufacturing quality and efficiency. We’ve deployed Brocade networking solutions at Quanta Shanghai Manufacturing City because they provide a radically simplified administration model, which reduces costs, improves network availability, and sets us up for further improvements and increased production line flexibility by leveraging SDN.” Quanta’s first major Brocade switch deployment was at QSMC Factory. The Brocade ICX 7450, ICX 6450, and ICX 6430 switches used within the plant support Brocade HyperEdge Architecture, which enables consolidated management, shared network services, and scale-out networking to simplify network design, streamline application deployment, reduce management complexity, and save operational costs. Henry Zhu, country manager for China, Brocade said, “Quanta Computer’s deployment of Brocade SDN-ready network infrastructure on the factory floor, within its manufacturing core network and data center opens the way for the development of software-defined production lines that are capable of virtual retooling on the fly to dramatically increase flexibility.”
QUICK BYTE ON
10 ENTERPRISE IT WORLD DECEMBER 2016
“Demonetization move will act as a temporary setback to growth in the coming quarter by CII expects a rebound in investment, going forward,
as the government is taking decisive measures to bring transparency in the system and is committed to improve the investment cycle.” C H A N D R A J I T B A N E R J E E , D I R E CTO R G E N E R A L , C O N F E D E R AT I O N O F I N D I A N I N D U S T R Y
Equinix acquires 24 Datacenter Sites from Verizon for $3.6bn consisting of 29 datacenter buildings across 15 metro areas. Acquired portfolio includes approx. 900 customers, adding approx. 2.4Mn gross sq ft. Equinix now has 175 data centers in 43 markets.
IP Telephony & UC
the experts you can rely on. Progility is a system integrator of choice for majority of the large and leading enterprises to design, deploy and maintain
Customer Focused, Progility sees through projects from concept to world-class technology and highly skilled resources across the country.
Video Conferencing Solutions
Data Center Infrastructure
Healthcare & Hospitality Solutions
Innovaďż˝ve | Flexible | Responsive | Customer Focused
ITWORLD // NEWS BRIEF
SUSE, Pi Datacenters Join Hands to Offer Cloud Services in India
Tata Communications Boosts Enterprise Agility with IZO SDWAN Tata Communications launched the latest addition to its IZOcloud enablement platform – IZO SDWAN. As the myriad of different applications, clouds, data sources and connections create complexity for organizations, IZO SDWAN helps them detangle this complexity and propel their growth through seamless, secure and easy-to-manage connectivity across 130 countries spanning both developed and emerging markets. Underpinned by Tata Communications’ global network, IZO ecosystem, and partnerships with the world’s biggest cloud companies, IZO SDWAN boosts agility and flexibility for organizations. IZO SDWAN is fully managed and modular
overlay service tightly integrated with the underlay – the world’s largest and most advanced IP network. Genius Wong, President, Global Network Services, Cloud and Data Centre Services at Tata Comm. said, “The management of a multitude of applications, clouds and connections which power the platform economy can be hugely challenging for organizations. Our IZO cloud enablement platform and IZO SDWAN, harness our global reach and our partnerships to enable organizations to unleash the growth potential that new markets, geographies and business models bring through a scalable, borderless and easy-to-manage network.”
SUSE has partnered with Pi DATACENTERS to offer Cloud and SDDC services in India SUSE and Pi DATACENTERS will collaborate to offer a complete spectrum of Cloud and Hosting services to customers in India. Pi DATACENTERS is the first 100 percent Software-DefinedData-Center (SDDC) & Cloud Service Provider in India to have adopted SUSE OpenStack Cloud. “SUSE and Pi DATACENTERS will leverage each other’s strength in delivering next-generation data center and Cloud services to enterprises in India. This will also bring more value and flexibility to SUSE’s customers as they can extend the benefits of SUSE products beyond their in house datacenters,” said Rajarshi Bhattacharyya, Country Head at SUSE, India. SUSE OpenStack Cloud will power Pi to offer a robust platform on which independent and isolated Clouds could be provisioned as a part of its various industry-specific.
MOVEMENT Tenable Ropes in Amit Yoran as CEO Former RSA president will become the company’s chairman and CEO effective Jan 3, 2017 Accenture Security Gets Justin Harvey On Board. Harvey joins Accenture Security to head up Incident Response Practice
12 ENTERPRISE IT WORLD DECEMBER 2016
Intex Appoints Yashpal Sonias new CIO Will lead the alignment of the IT Strategy with the Business Strategy at Intel
Forcepoint Hires Meerah Rajavel as new CIO to guide Forcepoint’s tech & infrastructure strategy
BMC Announces Peter Leav as President & CEO to continue to grow one of the industry’s most iconic software companies
ITWORLD // NEWS BRIEF
Unisys, NASSCOM Host Tech-Series on IoT Security
With the technology sector on the brink of a revolutionary change with widespread adoption of IoT, Unisys in association with NASSCOM, organized a Tech Series think tank. The event, on November 17, 2016, featured keynote addresses by prominent technologists and a deep-dive panel discussion by industry experts on the theme of ‘Secure IoT for a Secure Future.’ K Nageswara Rao, Vice President, India Technology Center, Unisys, delivered the welcome address. Kelsey Bruso, Distinguished Engineer, Unisys, Lux Rao, Director and Leader, Digital Transformation, Cisco and Dattatreya Kulkarni, Senior Director, Intel Security were the keynote speakers. The event also featured a panel discussion on ‘How Personal Should IoT Devices Get.’ The panelists included ManjunathaHebbar, Founder and CEO, Bouyanci, Kiran Chikappa, Startup Incubation Head, Qualcomm, Soma Kohli, Sr. Engineering Manager, Unisys, Veeramanikandan Raju, Tech Head, Texas Instruments and UdaySubbarayan, Founder and CTO, Elastic Beam. Explaining Unisys’ role in security, K Nageswara Rao said, “Unisys is known for its commitment to delivering pervasive security that addresses today’s challenges and secures businesses for tomorrow. With the world beset by newer risks every day, cutting-edge developments like IoT that knit together all spheres of our lives with a digital DNA, has far-reaching security implications. It was a privilege for us to partner with NASSCOM and the best minds from the industry on this great platform for thought leadership and idea exchange to envision a more secure future.” This Tech-Series was a part of Unisys Cloud 20/20 initiative to foster IT innovation in India.”
ASSOCHAM & Tally Sign MoU to Support GST Adoption in Retail
ASSOCHAM and Tally Solutions signed a MoU to demystify, educate and train the retail community for the roll out of the GST law in India. The MoU was signed between D.S Rawat, Secretary General, ASSOCHAM and SathyaPramod, Chief Financial Officer of Tally Solutions. ASSOCHAM & Tally plan to conduct a series of conferences for retail community over the next few months. Tax experts from government bodies will be participat-
As a host of Global Conference on Cyber Space 2017, India will play a key role in global affairs of cyberspace cooperation and safety.@ rsprasad - Ravi Shankar Prasad, Law & Justice, IT Minister of India
14 ENTERPRISE IT WORLD DECEMBER 2016
ing in these conferences to help clear the air about GST, by discussing the law and its implementation in these events. D.S Rawat said, “GST has created clamour in business community given the technological changes required to comply with the law. We are happy to partner with Tally, as this provides our members a platform to understand the significance of this new taxation policy and make an easy transition.”
At Hewlett Packard Enterprise and IntelÂŽ, IT challenges are unraveled and transformed into endless opportunities with the right product, at the right time and at the right price. Whether small or large organizations, HPE and IntelÂŽ has the perfect IT solution for all to efectually meet their changing workloads while accelerating their business further, faster.
ITWORLD // NEWS BRIEF
A10 Networks Unveils Application Delivery Service for Cloud
SAP Redefines Business
Reporting with Digital Boardroom SAP SE announced the launch of the SAP Digital Boardroom in India. The SAP Digital Boardroom is a planned breakthrough digital approach that aims to contextualize and simplify performance reporting across areas of business in real time. Built on the SAPBusinessObjects Cloud solution, SAP Digital Boardroom is expected to utilize lineof-business data from the SAP S/4HANA suite and SAP HANA Cloud Platform to provide a single source of truth about a company’s critical business metrics. Deb Deep Sengupta, President & Managing Director, SAP Indian Subcontinent said, “The SAP Digital Boardroom will enable an interactive board discussion, and give decision – makers a simplified boardroom process, by allowing board members to analyze large volumes of data, and identify
business risks and opportunities in real-time. This is a true business advantage all C-Suite executives need in the fast-moving cloud economy.” SAP Digital Boardroom gives senior management and C-Suite executives’ access to business data and analytics, allowing them to gauge their company’s standing in the market as compared to their competitors. This view enables users to understand the past, assist in predicting the future and helps in faster and better decision-making in today’s era of digital transformation. Building on SAP’s commitment to deliver ongoing innovations to existing analytics solutions delivered on premise and in the cloud, SAP BusinessObjects Cloud solution represents a new software-as-a-service (SaaS) offering.
Dell EMC Isilon Goes All-Flash for Unstructured Data Dell EMC announced a new member of the Dell EMC Isilon product family, combining the high performance of flash technology with the industry’s #1 scale-out NAS platform. Isilon All-Flash is designed to
help IT organizations modernize their infrastructure and deliver on the capabilities of a digital business. Traditionally, all flash array (AFA) products have focused primarily on structured or block data
16 ENTERPRISE IT WORLD DECEMBER 2016
sets and applications that support approximately 20% of all data in the data center. However, there is a growing imperative for IT to harness the value of unstructured data, which now accounts for 80% of all new data produced,
A10 Networks rolled out its A10 Lightning Application Delivery Service (ADS) — a cloudnative software-as-a-service (SaaS) platform designed to boost the delivery and security of applications and microservices across public, private and hybrid clouds. As IT organizations embrace application-centric operations, they increasingly look for ways to establish hybrid environments that utilize traditional data centers while taking advantage of the cloud’s inherent agility and speed. A10 Lightning, a portfolio of new and forthcoming secure application services, helps with this transition. I The introduction of Lightning ADS uniquely positions A10 Networks to service this growing demand for ADC functionality in the cloud, increasing agility and reducing costs for customers who use public, private and hybrid clouds. A10 Lightning ADS enables a holistic “ADC-as-a-service” that increases operational agility, offloads IT administrators from cumbersome tasks and reduces risk. It represents a versatile, multi-cloud ADC solution that not only serves traditional web applications but is built for containers and microservices-based architectures. A10 Lightning’s multi-cloud management capabilities allow flexible application deployment across multiple clouds with the ability to seamlessly maintain and manage diverse workloads.
managed and stored by enterprises today. To do this, organizations are using increasingly powerful next-generation applications and workloads that require high performance to process massive unstructured data sets and deliver the accelerated business outcomes enterprises demand. Dell EMC sees this unstruc-
tured data opportunity as the final flash frontier that requires scale-out architecture designed to take advantage of flash media and provide the same enterprise-grade data protection, management, access and security that these unstructured data applications require today.
NEWS BRIEF // IT WORLD
The Hard Thing About Hard Things
Malware Attacks Rising 5% Y-o-Y: Check PointGlobal Threat Index
About The Book Check PointSoftware Technologies revealed the number of malware attacks increased in October, as the company released its monthly Global Threat Index, a ranking of the most prevalent malware families attacking organizations’ networks. Check Point’s Threat Intelligence Research Team found that both the number of active malware families and number of attacks increased by 5% during the period, pushing the number of attacks on business networks to near peak levels, as seen earlier this year. Locky ransomware attacks continued to rise, moving it up from third to second place, while the Zeus banking Trojan moved up two spots,
returning it to the top three. BhaskarBakthavatsalu, Managing Director, Check Point, India &SAARC said, “Attackers want to be as stealthy as possible to reduce the chance they will be detected. Thus, business can no longer continue to operate a traditional security model. To fight these growing threats, enterprises needs intelligent next generation threat prevention solutions. Business should look towards implementing prevention based security initiatives so as to provide a healthy cyber security system. A prevention based approach helps identify both known and unknown threats and stop them real time.”
One of Silicon Valley’s most respected and experienced entrepreneurs, Ben Horowitz analyzes the problems that confront leaders every day, sharing insights he’s gained developing, managing, selling, buying, investing in, and supervising technology companies..
Key Features Filled with trademark humor and straight talk, the book is invaluable for veteran entrepreneurs as well as those aspiring to their own new ventures.
NVIDIA Catalyzes AI Innovation in India with Startup Program NVIDIAhas launched the Inception program in India, in recognition of the country’s potential for artificial intelligence innovation. Inception is a virtual incubator program to support startups with revolutionary ideas in AI. Members will receive a custom set of benefits, from hardware grants and marketing support to training with deep learning experts. The Inception Program aimed at bringing together the brightest minds and greatest
ideas in GPU computing.Such is the momentum around AI among Indian innovators that, at launch, the Inception Program already has close to 100 Indian startups as members. The NVIDIA Emerging Companies Summit India, which was used as the platform for launching the Inception Program, is the only event in India aimed at startups specializing in artificial intelligence. The event brought together 12 visionary startups
in AI, virtual reality, autonomous vehicles and robotics with leading tech investors, including RajanAnandan, Vice President for South East Asia and India at Google. Vishal Dhupar, Managing Director - South Asia, NVIDIA said, “We believe the next generation of breakthroughs in technology and business will be driven by the AI startup community. Young India’s aspirations, ideas and potential are global in scale, and we are excited to amplify the imagination.” DECEMBER 2016 ENTERPRISE IT WORLD
ITWORLD // NEWS BRIEF
“For me, relationship is very important. I can lose money, but not a relationship. The test is, at the end of a conversation or a negotiation, both must smile.”
Informatica Unveils New Offering Secure@Source in India
—SUNIL MITTAL, FOUNDER & CHAIRMAN, BHARTI ENTERPRISES
Birlasoft, Tacton Systems Deliver Solutions for Manufacturing Sector
Birlasoft (India) Limited and Tacton Systems, a leader in advanced sales and product configuration, today announced a new strategic partnership to deliver world-class Configure-Price-Quote (CPQ) solutions to clients across the manufacturing industry. The partnership combines Birlasoft’s global delivery and market access capabilities with Tacton’s CPQ’s offerings to enable clients to improve customer responsiveness, boost revenues while reducing operational costs and risks. Dharmender Kapoor, Chief Operating Officer,Birlasoft said, “Building deeper customer relationships and personalizing every interaction are core to winning for businesses. At Birlasoft, our ambition is to offer intelligent solutions optimized for modern business. Expanding our partnership with Tacton Systems enables us to deliver more innovative solutions to our customers at a faster pace. We are delighted to partner with Tacton Systems to deliver a seamless and comprehensive solution 18 ENTERPRISE IT WORLD DECEMBER 2016
offering to our customers.” “We are very happy to work together with Birlasoft. Thanks to Birlasoft’s extensive experience in implementing successful intelligent solutions, together with our leading CPQ technology, manufacturing companies can now drive revenue growth and profitability easier when selling complex solutions. This kind of solutions and partnerships enable new levels of connectivity, flexibility and speed, and is an exciting move towards smart manufacturing/Industry 4.0” said Frederic Laziou, CEO Tacton Systems. Benefits that customers will experience include end-to-end Configure Price quote solutions, seamlessly integrated to the world’s best sales automation tool (Salesforce), proven solution accelerators to address complex Configure to Order (CTO) use cases proven in leading Fortune 100 customers and a seamless partner/ global services model to ensure efficient implementation and managed services program for enterprise customers.
Informatica announced India launch of its offering, Secure@Source, at the Informatica World Tour 2016 in Mumbai. It is the industry’s first data security intelligence solution to provide enterprisewide analysis on sensitive data risk across complex heterogeneous data platforms including cloud, big data and traditional databases. With recent developments in technology and increasing volumes of data now being stored and used, organizations are under intense pressure to secure sensitive data from all types of external and internal threats. The biggest challenge lies in being aware of the location and growth of basic information, and the usage of their critical data assets.Informatica’sSecure@Source automates the discovery, identification, analysis, monitoring and alerting of sensitive data risks across the enterprise, cloud, and big data platforms. Amit Walia, executive VP and CPO, Informatica said, “The continuing proliferation of critical data across data stores, country boundaries and cloud, along with the risks inherent to big data, necessitates a transformation in how these data assets are safeguarded. As a data-centric security intelligence solution, Secure@Source delivers insights into enterprise data risk that cannot be derived from other solutions. The solution has boosted efficiency and credibility of projects in North America and EMEA, and we are excited to introduce Secure@Source to India.”
SKYBOX SECURITY // CASE STUDY
ACHIEVING TOTAL NETWORK VISIBILITY AND CONTINUOUS COMPLIANCE Financial Institution Updates Security Management Processes to Support NextGeneration Firewalls, Improve Network Compliance and Reduce Risk Exposures CUSTOMER PROFILE Ranked as one of the best banks in America by Forbes magazine, our high-tech commercial banking customer had a large, complex and distributed IT environment supporting more than 1,600 employees and 34 locations worldwide.
CHALLENGES Risk analysis around the latest technology, including virtualization and next-generation firewalls Continuous compliance with financial industry regulatory standards Manual processes draining limited IT resources
THE PROBLEM “Next-generation firewalls introduce a new complexity into our environment. Many competitors that we worked with just cannot keep up with innovation. Skybox, on the other hand, really worked with us, understood our environment, and tackled innovation and virtualization head-on.” - Director of IT Security, High-Tech Commercial Bank When the IT security team deployed Palo Alto Network’s (PAN) next-generation firewalls, the risk management solution in place couldn’t keep up. The IT security team lacked network visibility and could not provide an accurate picture of their network assets or risk exposure. With limited IT resources, the bank needed to find a security management solution that could automate routine tasks. The bank also sought robust compliance support, including best practices checks,
network and vulnerability analysis and complete support for PAN security.
DEPLOYMENT The bank conducted a thorough review of the Skybox Security Suite, including next-generation firewall integration analysis. Once the organization selected Skybox to provide security analytics for their network, implementation was quick and easy. The bank simply rolled over the POC to production, and implemented the three selected modules within a week.
MAINTAINING CONTINUOUS COMPLIANCE Compliance was a primary focus during the customer’s selection process. Skybox’s robust compliance reporting along with the ability to compare the current network configurations against an approved baseline was a major differentiator. “In the financial sector, maintaining compliance is mandatory,” said the director. “There are many regulations that we have to follow, and Skybox enables us to deliver on-demand reports to our auditors that prove that we’re compliant. The solution also allows auditors to validate results against our baselines, and baseline comparisons are critical to showing that our networks are secure.”
INCREASING NETWORK VISIBILITY AND CONTROL In addition to compliance reporting, the customer also chose Skybox for effective risk
reporting capabilities. Even if the information is accurate, huge amounts of risk data is unmanageable. Skybox helped the bank identify a shortlist of actionable information to address the most critical risks. With automation, they could easily run daily reports—even with limited resources— so information is always up-to-date and network stays secure. Network teams also used Skybox to analyze data flows when troubleshooting. The customer turned to Skybox and its reporting capabilities to keep security management processes on track. “We like to product trend reports to show where we’ve been, where we’re going and where we expect to be in the near future,” said the director. “Skybox really helps us deliver these reports.”
MODERNIZING TECHNOLOGY AND SECURITY PROCESSES When next-generation firewalls introduced even more complexities to an already large and complicated firewall estate, the customer’s existing solution and other vendors couldn’t rise to the challenge. The sophistication of Skybox’s analytics-based platform and in-depth risk analysis gave them the ability to modernize their network troubleshooting and risk reduction processes. RESULTS The customer deployed three modules of the Skybox Security Suite—Firewall Assurance, Network Assurance and Vulnerability Control. Firewall Assurance was able to bring all firewalls into a single view and continuously monitor policy compliance, optimize firewall rule-sets and finds attack vectors that other solutions missed. With Network Assurance, the customer illuminated complex security zones and policy compliance violations, giving them the insight they needed to reduce attack vectors and network disruptions. The addition of Vulnerability Control allowed them to improve risk management, employing security analytics to quickly identify exposures and prioritize risk as well as remediation in the context of their network. After just one week, the commercial bank had a level of network visibility and control that they never had before. With meaningful compliance reports and validated security intelligence, they were better able to support audits and reduce their attack surface. Skybox gave them a comprehensive and accurate view of their network and its risks. Skybox arms security teams with a powerful set of security management solutions that extract insight from security data silos to give unprecedented visibility of the attack surface, including all Indicators of Exposure (IOEs). DECEMBER 2016 ENTERPRISE IT WORLD
COVER STORY // PREDICTIONS 2017
2017 is expected to be a landmark year in terms of IT and its implementation in businesses. With growth drivers like Smart Cities and Digital India and disruptors such as GST, EU GDPR and demonetization redefining IT in enterprise world, the Industry give’s its take on what might be in store for the Indian Enterprise IT Landscape in the year ahead.
20 ENTERPRISE IT WORLD DECEMBER 2016
PREDICTIONS 2017 // COVER STORY
BY CHITRESH SEHGAL CSEHGAL@ACCENTINFOMEDIA.COM
he past few years have seen the global IT landscape make rapid progress, rapidly improving how enterprises are run through innovations and solidification of existing technologies. Convergence of technologies and rise of third platforms has redefined how IT is seen by businesses across sectors today. Improvements and enhancements in traditional IT infrastructures and datacenters have been substituted by cloud bases SaaS, PaaS, IaaS solutions. The face of information technology is changing fast with the proliferation of
internet across geographies and rise of mobility in enterprises. Domestically, the IT landscape has moved forward in leaps and bounds, fuelled by the Government backed digitization. Initiatives like ‘Make in India’ and ‘Digital India’ are enabling the enterprise world to grow at a globally unparalleled speed, at the same time catalysing the consumer and end user. A surge in Start Ups across domains, proliferation of smartphones, rise of the cloud and the oncoming age of IoT are set to redefine how technology influences businesses.
With the rise of third platforms redefining traditional IT, CIOs and ITDMs have a plate full like never before. 2017 promises to be the year when many technologies and their significance to businesses and end users finally come to the fore. Enterprise level ICT adoption and implementation has been growing like never before and information technology is not a single topic of discussion in the boardroom anymore. With the immense promise that the incoming year holds and a bullish Indian IT Landscape, we take a look at what the Industry believes is in store for the enterprise IT world in 2017. DECEMBER 2016 ENTERPRISE IT WORLD
COVER STORY // PREDICTIONS 2017
ENTERPRISE IT INFRASTRUCTURE TOP TRENDS FOR 2017: n CONTINUED
MOMENTUM TOWARD THE PUBLIC CLOUD
ADOPTION OF SOFTWARE AS A SERVICE (SAAS)
n RISE OF TECHNOLOGIES LIKE SOFTWARE-DEFINED STORAGE n INFORMATION GOVERNANCE AS A COMPETITIVE ADVANTAGE
The enterprise IT infrastructure has now matured into a hybrid of cloud and on premise. Cloud has been making inroads in businesses across all sectors. As enterprises move towards a data driven culture, and increased mobility across verticals, cloud based solutions are on the up. Enterprises are starting to adopt the third platform and CIOs have been finding new ways to reduce downtime and keep adapting to changing preferences of consumers. 2017 is expected to be a watershed year and the IT spending in the country is being forecast to cross USD 72Billion. Verticals that are expected to drive this growth include the
communications, media & services, banking & securities, manufacturing, healthcare and utilities. Cloud is no longer optional for enterprises and has emerged as the preference of the massive number of start-ups in the country. One of the key trends expected is the growing inclination of enterprises towards the public cloud which gives them more control, freedom over their data as well as protection and governance. SaaS and IaaS are expected to be the norm in 2017 and this will be the cased for businesses big and small. As enterprises look for turnkey solutions for managing storage across their
hardware, software-defined storage will enable them to merge their cloud and on-premises strategies. Another key transformation expected to take place is the increased need to have a compliant and secure infrastructure as 2017 would be the year when enterprises reevaluate their infrastructure in lieu of the European Union’s General Data Protection Regulation (GDPR). All in all, organizations will be adapting to the changing global markets and the increasing adoption of cloud computing along with moving larger amounts of data in the cloud.
AREA VICE PRESIDENT & COUNTRY HEAD, INDIA SUBCONTINENT, CITRIX SYSTEMS
MANAGING DIRECTOR – INDIA, VERITAS
EXECUTIVE VICE PRESIDENT AND CHIEF TECHNOLOGY OFFICER, HCL TECHNOLOGIES
COUNTRY MANAGER, DIGITALOCEAN
“Businesses are shifting to pay per use model (IaaS, PaaS, SaaS and BPaaS ); eliminating complexities to purchase, install and update the hardware & software”
“Businesses would increasingly adopt simple, performant & cost effective solutions enabling teams to quickly build, test and deploy innovative applications & products.”
“An organization’s digital transformation will depend on its ability to integrate Cloud with their workflow to offer accessibility in a secure manner.”
“Moving into 2017, verticals which will drive this growth include the communications, media & services, banking & securities, manufacturing and utilities.”
VP, SOLUTION MANAGER PRODUCT DEVELOPMENT, SAP LABS INDIA
CEO, XEBIA IT ARCHITECTS
“Cloud Computing will become the de-facto software development & delivery paradigm due to IT vendors & startups choosing Cloud-first approach and Cloud data centers proving to be secure.” 22 ENTERPRISE IT WORLD DECEMBER 2016
“I foresee an exponential increase among Indian enterprises. If a company is not adopting cloud computing, I believe there is a problem with the CIO.”
PREDICTIONS 2017 // COVER STORY
BIG DATA & ANALYTICS With the proliferation of technologies like IoT, cloud and mobile, organizations are gathering more amount of data than ever before on a daily basis. Data Analytics has become the essence of any corporate decision. Earlier, this wasn’t always the case due to limited tools, less evolved data science, high cost of storage, lack of internet connected consumers. With advent of Big Data Analytics, data based decision making has taken the place of traditional methods. This has been a disruption in enterprise environments with benefits like better knowledge of target consumers, lower storage costs, and evolved data analytics algorithms, advent of AI, machine learning, and neural networks. The increasing need for agile, real time decision making in today’s fast moving corporate world has turned data into the new gold. It is expected that beginning 2017, companies will compete in the market
basis data analytics. With the availability of Machine learning, business norms will be built through machine gathered data and analysis with higher levels of accuracy. With Data available across business, every idea now goes through a big data validation of sorts. Activating and analyzing data is becoming a key focus for informationdriven businesses. As enterprises continue to tread the path of increasing digitization, it is expected that data will evolve strategically for critical business decisions and investment. Data is expected to go further, and through technology convergence, will provide a greater number of people with the tools and resources, thus increasing data literacy. Data literacy is expected to become one of the most important business skills as businesses become information driven. The enterprises are moving towards intelligent systems driven by powerful
data and analytics. There are expected to be tremendous disruptions in the space of Machine Learning, Healthcare powered by IOT and Personalized Consumer Experience. The rise of autonomous systems analyzing, deciding and acting on data basis has been changing the artificial intelligence space dramatically. Machines will become more intelligent with passing time. Big data is expected to encompass anything and everything, and its implementation will range from industrial and engineering analytics, weather and risk management, precision healthcare, digital governance, hospitality, e-commerce, banking and financial sector among others. Projects like Smart Cities, Digital India, and Make in India are expected to consume major amounts of big data and further drive growth of other technologies as well.
AREA VICE PRESIDENT (INDIA AND SAARC), COMMVAULT
MANAGING DIRECTOR, QLIK INDIA
“We will see heightened focus from informationdriven businesses turning data into assets and managing it better to generate new revenue streams.”
“Data will go beyond information activists, towards providing more people with the tools and training to increase data literacy.”
MAHESH NAYAK H,
CHIEF OPERATING OFFICER, SAP LABS INDIA
CHIEF TECHNOLOGY OFFICER, DIMENSION DATA
“We will see tremendous changes in the space of Machine Learning, Healthcare powered by IoT and Personalized Consumer Experience,”
“Organizations don’t just want control of their data for compliance but want it to perform analytics, which will trigger interesting discussions between businesses and their cloud providers.” DECEMBER 2016 ENTERPRISE IT WORLD 23
COVER STORY // PREDICTIONS 2017
NETWORKING According per an IDC report, the networking market in India grew at 10.5% during the second quarter of 2016 in comparison with 2015. This jump was a result of banks and financial institutions upgrading their networks. Investment in network advancement saw an increase from verticals like automotive sector, education sector and professional services. Business growth has now become synonymous with speed and scalability. Network virtualization and SDN have been on every business agenda. SDN drives scalability, agility and improvisation, giving enterprises greater value. In 2017, network virtualization is
being seen as an absolute necessity in order to retain and grow existing market shares for enterprises. Complete software-defined network infrastructure solutions that are commercially available are expected to debut in 2017. Solutions are becoming multi-vendor and based on a viable ecosystem of SDN and NFV components. Adoption is expected to rise, beyond the early adopter service providers, as enterprises and private data centers begin to see a manageable path to achieve the value of a flexible infrastructure. Successful early NFV deployments and continuing challenges
for operators to deliver services with flawless performance will mean that end customers require new levels of flexibility. Developments in new Cat.7 and Cat.8 technologies are expected to be taken forward by companies to help better data transmission. With newer technologies in optical fiber coming in, a larger use of fiber for various projects is expected. Government’s ‘Digital India’ and ‘Smart City’ initiatives are the real growth drivers for structured cabling industry. The fiber optic networks will act as a backbone for future-capable wireless network in the country.
PRINCIPAL SYSTEMS ENGINEER & LEAD TECHNICAL CONSULTANT, BROCADE INDIA
DIRECTOR SYSTEMS ENGINEERING, INDIA & SAARC, JUNIPER NETWORKS
SR. MANAGER - TECHNICAL (INDIA & SAARC), NETGEAR
“Businesses will look for greater value in network virtualization; moving towards bring your own license & pay as you go models supporting cloudbased infrastructures for different application needs.”
“Growing demand for bandwidth, proliferation of data consumption and widespread adoption of server & storage virtualization will drive deployment of 10-Gigabit solutions.”
“SDN adoption will rise, beyond the early adopter service providers, as enterprises and private data centers begin to see a manageable path to achieve the value of a flexible infrastructure.”
HEAD OF COMMUNICATION ENGINEERING, INCEDO
“Mushrooming growth of SMEs & SMBs in India will propel the adoption of cloud managed networking in the coming year.” 24 ENTERPRISE IT WORLD DECEMBER 2016
“Network Virtualization will be an absolute necessity in order to retain and grow existing market shares.”
PREDICTIONS 2017 // COVER STORY
SMAC SMAC has emerged as one of the key focus area for the year 2017. Convergence of Social, Mobility, Analytics and Cloud has resulted in the development of new business models for enterprises. Social media and mobile technologies have bridged gaps and weak links for businesses when connecting with customers. This has allowed transactions to take place in real-time. Analytics has empowered organizations to leverage the massive unstructured data to get advantage in business expansions. Cloud computing has provided enterprises with easier access to data by maintaining agility and flexibility which has enabled better business decision making.
SMAC technologies are expected to continue to play an important role in enterprise strategy. It is believed that not only IT but all the aspects of the enterprise will come together to build user friendly and secure platforms in the future. SMAC has been driving business innovation by creating an ecosystem that allows a business to optimize operations and build a better customer-connect. Concepts like mobile workforce, BYOD, Big Data, SaaS etc. have been driving the endorsement of SMAC. There is expected to be massive adoption of SMAC solutions in the manufacturing industry over the next few years. Manufacturers across seg-
AVP AND HEAD - ORACLE AND MANUFACTURING IBU (INDIA AND SOUTH ASIA), KPIT TECHNOLOGIES
GLOBAL CTO, BRILLIO
CEO, INDIA, ORANGE BUSINESS SERVICES
“We foresee large adoption in the manufacturing industry over the next few years as enterprises across segments look towards innovating product lines and increasing competitiveness in the growing market.”
“SMAC stack will continue to play an important role in enterprise strategy and all departments come together to build platforms which are not only user friendly but secure as well.”
“SMAC would be one of the key focus areas for 2017 as convergence of these technologies is leading to develop new business models for enterprises.”
ments have been investing in business critical areas such as supply chain management, customer engagement, employee engagement, preventive maintenance, asset tracking, remote diagnostics for innovating product lines and ehancing competitiveness in the growing market. The mobility market in India also foresees massive growth over the next year. The government’s push for cashless payment is expected to create lots of new opportunities in the sector. Emergence of many new players as well as possibilities of huge investment in the area is expected to further drive SMAC adoption.
ANOOP PAI DHUNGAT, CMD, GALAXY OFFICE AUTOMATION
“We see massive growth in the mobility market with Government’s push for cashless payment creating new opportunities, emergence of many new players & possibilities of huge investment in this sector.”
DECEMBER 2016 ENTERPRISE IT WORLD 25
COVER STORY // PREDICTIONS 2017
IOT TOP TRENDS FOR 2017: n COLLABORATIVE
ROBOTICS n ARTIFICIAL
INTELLIGENCE n AUGMENTED
CHAIN & CRYPTOCURRENCY n CLOUD
Internet of Things has been radically transforming how business is done. As the technology evolves, adoption has skyrocketed among enterprises. IoT has revolutionized and redefined processes across Industry verticals. New technological disruption, Blockchain has achieved high levels of maturity and is being adopted not just by banks; but retailers, oil and gas companies, and telecoms to support their digital transactions. With IoT, It is possible to automate the just-in-time supply chain management process, traffic management systems etc. for faster delivery. 2016 can be adjudged as a phenomenal year for IoT from an awareness perspective. The year saw IoT entrench itself in verticals such as health-care and heavy equipment industry. The top 3 potential economic impacts of IoT applications have been in manufacturing, healthcare & productivity verticals. IoT is expected to make inroads into newer verticals in 2017. There is an expected push from the domestic startup landscape, with a number of IoT projects moving from labs to field. Increasing IoT deployment and its convergence with big data will lead to enterprises placing more emphasis on streamlined data onboarding and analysis. IDC predicts 22 billion connected
devices to be installed by 2018. With 2017, connected machines and devices will define the way we live, produce goods and consume services. IoT in manufacturing is expected to revolutionize the segment through breakthrough technologies like 3D printing, intelligent robots and precision engineering. A number of organizations are expected to commence enterprise wide adoption requiring an increased focus on operationalizing IoT. This is expected to bring down production costs and enable personalizing of manufactured goods. Precision agriculture is already in full force, optimizing yield across the country. Innovations triggered by IoT and Industrial IoT waves are introducing disruptive concepts such as Smart Vehicles, Smart factories, Smart Lighting, Smart Education and healthcare. The IT industry expects this to be further complemented by the machine learning capabilities brought about by Big Data, eventually incorporating an automated ecosystem and doing away with vulnerabilities to enterprises, machines and employees. Smart Manufacturing including Industries 4.0 will bring together modern technologies such as cyber physical, collaborative robotics, augmented reality, and cloud computing & engineering analytics.
DR. KESHAB PANDA, CEO & MD, L&T TECHNOLOGY SERVICES
“Smart Manufacturing including Industries 4.0 will bring together modern technologies such as cyber physical, collaborative robotics, augmented reality, cloud computing, & engineering analytics.”
26 ENTERPRISE IT WORLD DECEMBER 2016
PREDICTIONS 2017 // COVER STORY
PRACTICE MANAGER, ANALYTICS, AFRICA REGION, WIPRO LIMITED
VP, IOT DIGITAL ENTERPRISE ASSETS, SAP LABS INDIA
“Robotics, AI and Cryptocurrency will play a major role as we observe increased diversification into other businesses. Customer Centricity will be the foundation that every business would cater to.”
HU YOSHIDA, GLOBAL CTO, HITACHI DATA SYSTEMS
“IoT requires data scientists & researchers with deep domain expertise and most projects are in POC stage. In 2017, we will have the recipe for IoT projects, like train-as-a-service or industry 4.0.”
“IoT in Manufacturing will bring down production costs enabling personalized manufacturing. Precision agriculture and smart cities will be the order of the day.”
DR. RISHI MOHAN BHATNAGAR,
PRESIDENT, AERIS INDIA
AVP & HEAD - DIGITAL EXPERIENCES, BRILLIO
“Increasing IoT deployment and convergence with big data will lead to enterprises placing more emphasis on streamlined data onboarding and analysis.”
“We will see major potential impacts of IoT applications in manufacturing, healthcare & productivity verticals.”
DECEMBER 2016 ENTERPRISE IT WORLD 27
COVER STORY // PREDICTIONS 2017
CYBERSECURITY TOP TRENDS FOR 2017: n FILELESS
n DRONE-JACKING n INCREASED
OF CONNECTED CARS
Cybersecurity is expected to remain as significant as ever on the agenda for IT departments and C suites. Cyberattacks will continue to be a top technology risk through 2017 with cybercriminals attempting to hack security measures intended to protect organizations. India’s rapid digitization and a wave of revelations about cyberattacks have dramatically increased awareness about the risks posed by these attacks. The security industry is expected to encounter new types of threats as cybercriminals evolve their approach toward accessing organizational data. Ransomware attacks most likely will continue to remain a big threat to enterprises. Cybercriminals will continue to use ever more sophisticated and convincing targeted attacks to trick users into compromising company data. Not just the large multinationals, enterprises of all sizes will continue to be at risk from cybercriminals. The Sophos Labs’ geo-malware report reveals India as one of the most vulnerable countries to malware attacks with a threat exposure rate of 16.9%. The $1.2bn IT security market is expected to grow by 10.6% and we continue to grow faster than the rest of the market as per a Gartner report. The government’s recent push towards a cashless economy and rising usage of digital platforms and electronic transactions will further amplify the need for a robust
security management policy for organizations. As 2017, is the last year before EU GDPR is implemented, and it is expected that enterprises will be using this time to shore up their security policies. Organizations will implement synchronized security solutions to prevent, detect and remediate threats. A recent Symantec’s Internet Security Threat Report (ISTR) revealed cybercriminals are establishing professional businesses in order to increase the efficiency of their attacks. Enterprises of all sizes and consumers are expected to be at equal risks from advanced criminal attack groups. As businesses embrace the digital transformation, fileless malware, drone-jacking, increased DDoS attacks, and hacking of connected cars will be some of the prevalent trends and threats in the upcoming year. Moreover, with the proliferation of the cloud generation, the enterprise network will expand and become increasingly undefined and diffused, with an increased risk of ransomware attacking the cloud. Innovations in cybersecurity solutions will ensure businesses are equipped with the right cybersecurity capabilities to mitigate existing risks and check on complexities arising from the growing IoT ecosystem. IoT security challenge will grow as we will see more cyberattacks creating havoc by using bonnets of infected IoT devices.
VISHAK RAMAN, SR. REGIONAL DIRECTOR, INDIA AND SAARC, FIREEYE
“The need for Indian organizations to make significant investments to shore up their defenses is clear. Next year will be pivotal for cyber security in India.”
28 ENTERPRISE IT WORLD DECEMBER 2016
PREDICTIONS 2017 // COVER STORY
RAKESH KUMAR SINGH,
DIRECTOR - SOLUTIONS PRODUCT MANAGEMENT - APJ, SYMANTEC
COUNTRY DIRECTOR, FORCEPOINT
TECH LEAD - DATA CENTER, JUNIPER NETWORKS
“Enterprises will need to shift their focus from safeguarding endpoint devices towards protecting users & information across all applications and services.”
“EU GDPR demands may drive business costs higher as new data protection controls are applied and multiple stakeholders grapple with the who, when and how of data accessibility requirements.”
“While hackers have traditionally targeted enterprises with large amounts of data and deep pockets, we will start to see attackers focusing more on smaller businesses who are potentially easier targets.”
VICE PRESIDENT AND REGIONAL CHIEF SECURITY OFFICER, ASIA PACIFIC, PALO ALTO NETWORKS
MD & CTO, QUICK HEAL TECHNOLOGIES
“IoT security challenge will grow as we will see more cyberattacks creating havoc by using bonnets of infected IoT devices.”
“2017 should be an opportunity for organizations to instigate a regular program of security risk assessments to stay ahead in cybersecurity.”
SUNIL SHARMA, VP-SALES, INDIA & SAARC, SOPHOS
“The Government’s vision of digital India raises questions with regard to security and many of the threat trends we have seen in 2016 will continue as we head towards 2017.”
DECEMBER 2016 ENTERPRISE IT WORLD 29
COVER STORY // PREDICTIONS 2017
SURVEILLANCE Surveillance Industry, in the recent times, has matured with improving technology from Analog to IP, better compression techniques, higher resolution cameras, etc. As enterprises look to scale their communications infrastructure, Networking & IP Surveillance industry is poised for strong growth. The surveillance industry in India is expected to grow at the rate of 20 – 30 % in government and private sectors in the year 2017. Video surveillance is expected to gain momentum in retail to study the
buying patterns of people, in manufacturing to automate process with timely notifications for machine breakdowns and faults. With the government’s safe city concept; 100 smart city projects are expected to be covered with surveillance to crop the menace of global terrorism. Police and investigating agencies are to greatly benefit from surveillance technologies that can detect crime in real time with the latest video analytics technology having face and bomb recognition capabilities to report suspicious
movements and prevent accidents. Organizations, private and public, are expected to adopt enterprise solution vendors to ensure capabilities that include intelligent support for network infrastructure and voice, video & surveillance capabilities across the enterprise network. Increased connectivity and intelligent communications systems will redefine the way enterprises function. Overall, the biggest opportunity for video surveillance lies in automating processes at organizations.
MANAGING DIRECTOR, EUROTECH TECHNOLOGIES
MARKETING MANAGER, IPVS, MATRIX COMSEC
“Organizations will consider enterprise solution vendors to ensure capabilities including intelligent support for network infrastructure, and voice, video & surveillance capabilities across network.”
“There would be a shift in purpose for installing video surveillance with use in automating processes for improving productivity, safety and efficiency with more control and visibility for organizations.”
LOOKING AHEAD It is being said that 2017 will be the year when the India as a nation finally embraces digitization and comes on a level playing field with the western markets. Technology convergence is expected to transform a lot of business aspects and introduction of third platforms have made CIOs the mantle holders for success in boardrooms. Government Initiatives of ‘Digital India’, ‘Make in India’ and ‘Smart Cities’ have finally gained steam and a lot of development is in the 30 ENTERPRISE IT WORLD DECEMBER 2016
pipeline for 2017. Enterprise level endorsement of breakthrough concepts of IoT, SMAC, AI, Automation and SDN are redefining processes across verticals. Recent surge in sophisticated cyberattacks has brought the aspect of Security Policy Management to the fore. The government’s vision of a cashless economy following demonetization and the impending GST which is aimed at simplifying trade and increasing compliance has
given the IT industry the impetus to change the face of the country. 2017 is an exciting comprehension of the Indian IT and the Industry is geared up and ready to see it unfold. Innovation and collaboration will be the theme for 2017. Enterprises need to brace up for the changes on the horizon as third platform technologies take on the same importance as legacy systems taking the India Enterprise IT to the next level.
CIO STORY TECH // FEATURE
THE ROAD TO TECHNOLOGY
ACQUISITION DECEMBER 2016 ENTERPRISE IT WORLD
FEATURE // CIO STORY TECH
With newer technologies making inroads into business process across sectors, increasing expectations of ROI, and amplifying stature of IT in boardroom discussions, Enterprise IT World teams up with the CIO community to decipher the right approach to technology acquisition for today’s organizations. BY CHITRESH SEHGAL CSEHGAL@ACCENTINFOMEDIA.COM
he propulsion and proliferation of technology across every aspect of business has redefined how IT departments are perceived today. New technological innovations including cloud, social media, data analytics, mobility, the internet of things and gamification have quite literally forced large companies to think differently about enterprise data, its security, constantly looking for new business models to serve clients better. Companies across almost all verticals including banking, retail, media, entertainment, IT services, communications, transportation, healthcare, recruiting and education, have beensignificantly impacted by innovative use of new technologies by CIOs. Enterprises which are technology-enabled are disrupting traditional ones by leveraging technology advancements to create new business opportunities. The nature of each will vary depending on the involved companies’ business strategy and goals. A company may be seeking economies of scale, access to new markets, elimination of competition, or acquisition of assets – all goals that require different approaches to technology decision-making and integration. Organizations across different spheres view enterprise digitization differently. Manufacturing or agriculture companies see technology as a business enabler or a necessary cost center supporting back office applications while others view technology as essential to growth and increased revenue. The enterprise’s perspective on a technology’s role its business is a big factor in a CIO’s approach to technology acquisition. Keeping that in mind, we can safely say that the fundamental roles of a CIO are to help the enterprise achieve its business goals,
32 ENTERPRISE IT WORLD DECEMBER 2016
manage risks, and maximize value.
SIGNIFICANCE OF A STRUCTURED APPROACH TO TECHNOLOGY ACQUISITION A structured approach when upgrading or acquiring entirely new technologies is undeniably critical. It is perceived that what prevents many CIOs and their company boards from driving growth agenda by adopting newer technological enhancements is a scarcity of knowledge and understanding of the technology in question. A recent study from third party sources observed that most enterprise boards around the world fall short when it comes to diversity and technology disruptions. Another recent survey revealed a great deficiency in IT skills among C-suite executives at the board to endorse and adopt technology advancements and new innovations for business growth. While almost 55% of the board executives had accounting and legal skills, only a meagre 3% had the desired technological knowledge, experience or relevant skills. A recent enterprise level survey by PwC
CIO STORY TECH // FEATURE
CTO, PATHWAYS WORLD SCHOOL (SARLA HOLDINGS)
“Biggest challenge when acquiring new capabilities is user acceptance, hence change management plays big role in implementing any new technology.”
revealed that a high majority of board members across organizations believe that technology is mission-critical and crucial to the survival of a business. Based on surveys undertaken and reports published, it is evident that companies do not have sufficient skills at the board, CEO and senior executive level in technology. Anil Porter, AVP – IT & GDS Services at Interglobe Technology Quotient, who is the de facto CIO of the company, believes, “A structured approach to technology acquisition is very critical. Most CIOs today lack the business understanding and/or do not feel entirely comfortable with technology. Factors like what is the desired business outcome and what is the expected ‘Return on Investment’ are the fundamentals of technology acquisition for enterprises.”
MOST CIOS TODAY LACK THE BUSINESS UNDERSTANDING AND/OR DO NOT FEEL ENTIRELY COMFORTABLE WITH TECHNOLOGY. It is important for an enterprise to understand the role of a technology in business transformation and growth before acquiring it. For success in the digital age, successful use of latest technological innovations is the mantra for positively impacting corporate strategy, competitive landscape, policies, operations, revenue opportunities, employee collaboration, customer experience and much more. IT decision makers can aid innovation by scouting useful technologies and applying newer technologies to improve existing processes. Not only should a CIO do a good amount of research on the company, people and technology to create a sustainable technology model, he needs to clearly define the needs of the enterprise and the business goals he strives to achieve through the deployment. Mostly, CIOs and IT Decision Makers are adequately skilled in areas like initial deployments, ensuring that key influencers understand the scope, purpose, and goals of the initiative. With recent developments in social technology and third platforms, there is an increased demand of continuous skill to keep enterprise deployments relevant. The rise of the third platforms has forced this approach to be increasingly “strategic” and to “add value” through adoption of mobile technology, social, cloud and the analysis of customer and market shifts in a bid to lead innovation in business processes.
CHALLENGES FACED WHEN ACQUIRING NEW TECHNOLOGIES Although technology offers considerable promise, enterprises of all sizes are struggling to find out
how to effectively use it. Making use of new tools inside an enterprise imposes more channels on already overwhelmed staff. Enterprises are forced to look for alternatives woven into their existing IT fabric that helps users examineand scrutinize information and augment existing business processes. This is crucial to alleviating rather than adding to technological overload. Satish Papnoi, CTO at Pathways World School (Sarla Holdings) opines, “The biggest challenge when acquiring new capabilities is user acceptance, hence change management plays big role in implementing any new technology. Enterprises have less knowledge about new technologies, finding and assessing best implementers for their enterprises is very difficult.” In particular, challenges differ from sector to sector and enterprise to enterprise, according to Anil Porter. He states, “For enterprise 50 Cr and above, processes are bottom-line driven. Topline segments are the ones who have the budget initiative. For 100Cr and above, 50% is topline driven and 50% innovation driven. Above 250 Cr will be completely innovation driven whereas 500 Cr and above are mostly topline value driven. For medium enterprise companies, analytics and retention are the main challenges. What is the customer looking for? Am I able to provide what customer wants? Is the technology apt for the intended business outcome?”
GOOD AMOUNT OF RESEARCH ON COMPANY, PEOPLE AND TECHNOLOGY GOES A LONG WAY IN CREATING A SUSTAINABLE TECHNOLOGY MODEL. A lack of knowledge about the technology, gives rise to further implication like difficulty in finding and assessing best implementers, and a not so clear future technology road map for the enterprise. As Satish Papnoi notes, “No clear ownership and accountability leads to further complications and sometimes too many cooks spoil the broth.” Adding more value and becoming more strategic is a critical task for CIOs. A right approach will aid in developing and executing an end-to-end innovation process by which innovations are more likely to be discovered, better evaluated leading to better profit conversion. CIOs also have the challenge to drive the creation and management of the innovation process as a key member of the executive committee for strategic business management. In short, analyzing, evaluating, finalizing and implementing the right technology on which the enterprise will be able to execute its major innovation process is a challenging task for CIOs today.
DECEMBER 2016 ENTERPRISE IT WORLD 33
FEATURE // CIO STORY TECH
ADVICE FROMTHE CIOCOMMUNITY
AVP – IT & GDS SERVICES, INTERGLOBE TECHNOLOGY QUOTIENT
“Before acquiring any technology,
it should be determined as to what is
the strategic advantage from it. Technology selection is all about topline initiative or bottom-line initiative.”
For new entrants to traditional sectors, an enterprise can build a significant market share quickly by creating better customer experiences and engagement models supported by technologies;delivering them at a significantly lower cost than competition, offering better products or services to clients and creating impressive ROI for shareholders and investors.For those looking to leverage growth through technology advancements,improve their understanding of disruptive technology trends in their own industry and related industries. For this, increasing board and C-suite awareness in relation to strategic benefits and risks is critical. With the innovations today, enterprises are adopting an agile and lean approach to technologyenabled innovation; prioritizing technology enabled business growth and transformation as a major corporate initiative. Anil Porter of Interglobe adds, “It is not about the best technology but about balance. What is it that you want to improve at, Top-line or Bottom-line. Mostly, all CIOs are driven by bottom-line reduction as it gives true value to the process.” As his advice for fellow CIOs looking to structure their approaches towards technology acquisition, Porter adds, “Before acquiring any technology, it should be determined as to what is the strategic advantage from it. Technology selection is all about topline initiative or bottom-line initiative.” Satish Papnoi elaborates his advice on the subject, “An enterprise needs to have clearly defined needs before acquiring a technology. It should invite proposals from vendors and have proper demonstrations.” He further said, “A CIO should not go on what vendor is showing and should instead ask for the enterprise’s need defined in the very first step.” Good amount of research on company, people and technology goes a long way in creating a sustainable technology model. “Enterprises should perform the POC and test all possible scenarios as per the need, before giving go ahead for a technology,” he continues, “ They should have a defined road map with clear accountability, prepare end users for new technology adoption through engagement and enabling change management wherever it is need Top to bottom or Bottom to top.”
AN ENTERPRISE NEEDS TO HAVE CLEARLY DEFINED NEEDS BEFORE ACQUIRING A TECHNOLOGY Training the stakeholders and giving them full ownership for failure and success of the technology is as critical as deploy the technology together with end users. All in all, CIOs need to become 34 ENTERPRISE IT WORLD DECEMBER 2016
bolder, increasing their appetite for failures/risk taking at the same time seeking sufficient external/ independent advice in order to avoid missing out on new opportunities that arise. A CIO is a business leader and should lead by example in adopting new innovations and technological advancements.
TECHNOLOGY ACQUISITION IN 2017 In 2017, it is predicted that most CIOs will lookto acquire both efficiencies and differentiation at the same time. A recent survey observed thataround 80 percent of senior level enterprise executives believe that innovation will drive efficiencies and lead to a competitive advantage. For a significant number of them, technology is one way of achieving both. Close to 70 percent CIOs are investing in IT to reduce costs and become more efficient, while 54 percent are also channeling funds toward enhancing growth. Enterprise technology is predicted to be bigger than ever before in 2017 with deployments across various sectors. Satish Papnoi gives a glimpse of the technology acquisition plans for his organization in the New Year, “Apart from implementing solutions like FSCM and HRMS, we are looking at implementation of SMART CCTV surveillance system across campuses, network and servers refreshment across some. We are planning to upgrade our communication system and migrating most of the applications on Cloud. We will be deploying innovative technologies like SMART Classroom setup with future technology and 3D Printing.” Factors like cost, valuation, business outcome and sustainability over a long duration will be the ruling factors when enterprises acquire technology in future. Anil Porter states, “Long term decisions are driven by environments that businesses operate in. We keep on re-innovating, realigning and not only on the surface level but going down to level B, thus creating a strategy for the next 3 or 4 years.” On acquisitions on a personal level, Anil shed some light on plans for 2017, “We have a Big Data project in the pipelines which will be a very innovative development that is expected to revolutionize the B2C market.” Summing up, a CIO in today’s IT landscape must adopt a need based approach to his acquisition needs and create fresh approacheswhen deploying new technologies and tools. The approach should be synchronized to the demands and expected results from the technology deployment to the organization.The evolution of a CIO from the IT decision maker to the enterprise IT decision maker is crucial for any organization to succeed in its technology acquisitions thereby growing business and catalyzing innovation.
DEMONETIZATION // SPECIAL
DEMONETIZATION ON IT TRADE AND BUSINESS
DECEMBER 2016 ENTERPRISE IT WORLD 35
SPECIAL // DEMONETIZATION
As the country struggles to get grips on the sudden demonetization, businesses across sectors and verticals slumped evidently. With almost three quarters of India’s currency replaced, and the central government floating its vision of a cashless economy, we take a look at how this currency ban is impact IT Trade & Business across the country.
BY CHITRESH SEHGAL CSEHGAL@ACCENTINFOMEDIA.COM
he historic step taken by the Central Government, demonetizing more than twothirds of the legal currency notes in circulation has put the entire economy in a state of confusion. Businesses across verticals are faced with testing times with the resulted stagnancy in cash transactions. With far reaching effects, market hurdles owing to cash shortage and a promise of a more prosperous economy, businesses and consumers across the country have been having a hard time getting around the ban and cementing their resources in anticipation for a cashless economy. To get an overview of the situation, the currency ban which took place on the 8th November shocked the entire country, putting various entities in a state of panic. The demonetization bill, introduced by the BJP Government was targeted at putting a rein on the uncontrolled and unaccounted for black money in the market and the ever-growing fake currency nexus in the country. Though aiming for a greater good, this demonetization has put new unseen challenges in front of businesses across verticals with many sectors witnessing expected slowdown in retail sales due to the scarcity of cash due to the move. In the IT Industry, although the issue isn’t expected to shake up businesses, though, there 36 ENTERPRISE IT WORLD DECEMBER 2016
has been a slump in hardware sales of PCs, components, smartphones and other devices in retail. The industry on the other hand, has been welcoming to the decision as this would result in increased wire transactions, increased cash resources in banking sector leading to better fundraising opportunities, serious disruption in the grey market for IT products which will enable more business for the white market.
THE IMMEDIATE IMPACT ON BUSINESSES The expected and clearest short term impact on IT Trade and Business due to demonetization is the slump in hardware sales from cash transactions. As SaketKapur, Director at Green Vision states, “Immediate impact of demonetization is near term drop and/or deferment in retail sales imputed to liquidity crunch in the hands of the individuals and uncertainty in the minds of business customers.” Estimates for GDP growth have been reduced from 7.3% to 5.8% due to the perceived impact of monetization. “Cash shortage resulted in fewer new business intakes, which in turn caused a fall in activity and ended a 16-month sequence of expansion,” said Pollyanna De Lima, IHS Markit economist. All in all, IT and mobility are expected to be stable businesses through national distribution,
however, cash businesses trading in processors, memory storage and flash products would be hit. Legal distribution networks of NDs & RDs are expected to topple the grey market. Trade will be hit in the short term but in the long term,businesseswould adopt transactions throughwire and online platforms. Enterprise-wise, e-commerce companies including leaders Amazon, Flipkart and Snapdeal are likely to see the biggest negative sales impact as this signals a temporary demise for cash on delivery transactions, which accounted for major portion of luxury product sales online according to ForresterResearch. MorganStanley has already slashed value of its Flipkart shares by 38.2%, the ninth devaluation for Flipkart.
THE LONG TERM EFFECT ON IT The long term impact on IT Industry, trade and business channels seems to be all positive. The move is expected to result in faster GDP growth, inflation is expected to dip, and products will become more affordable which will fuel the demand and further growth of industries. On the other hand, this is a welcoming opportunity for the IT industry as the dependency on banking & online transactions and, communications is set to grow exponentially. Digital wallets and wire transfers are already the norm of the hour and
DEMONETIZATION // SPECIAL
“Installation of POS, e-wallet and other digital payment acceptance by partners
“This will create a positive impact on corporates who can leverage more liquidity for newer projects
“The move will help brands to grow and helps in curbing the fake, grey market, and
DIRECTOR, GREEN VISION
is a must to tide over the drop in sales.”
companies like Paytm and other digital payment services are expected to go up. In the wake of demonetization, Southern Power Distribution Company which has a distribution network across six districts and 442 mandals in Andhra Pradesh tied up with MobiKwik to enable residents of Andhra Pradesh to pay electricity bills, cashless, through its online wallet services. There has been tremendous increase in utility bill payments after demonetizations as witnessed by such companies. Industries are expected to benefit since liquidity will come directly into the banks, leading to a rate reduction and hence more cash will flow into the market as part of loan. This is expected to create a positive impact on corporates who will be able to leverage more liquidity for newer projects and investments. Green Vision’s SaketKapur opines, “In long term under the new regime of cashless economy, IT industry will remain neutral to it as most of the business is legit and on Bill, with no avoidance of Taxes at any stage of channel flow.” Panelists anticipate a pick-up in business activity as high-value banknotes are replaced and black-market firms are forces to cease operations. Business confidence is already observed to have improved to a three-month high.
WHAT THE INDUSTRY EXPECTS
CEO AT GALAXY OFFICE AUTOMATION
CEO, ASTRUM ELECTRONICS INDIA
Chinese import cash sales.”
As demonetization is predicted to lead to an increase in cash flow among banking institutions, business investment and expansion is set to thrive. As Sanjay Patodia, CEO at Galaxy Office Automation opines, “Overall all the industries will benefit since liquidity will come directly into the banks, which will lead to a rate reduction and hence more cash will flow into the market. This will create a positive impact on corporates who can leveragemore liquidity for newer projects and investments.” Rohit Agarwal, CEO, Astrum Electronics India believes the solution vendors and brands won’t have much problem but the ones in business with the China market won’t be plying the same fate. He believes, “Those who are not selling brand but are importing from China will have a big challenge for them as 90% of their business is in cash.” Frankly, Prime Minister’s vision of cashless economy is not just a way forward, but one that needs to be taken up by IT business. “Installation of POS, e-wallet and other digital payment acceptance by partners is a must to tide over the drop in sales,” suggests SaketKapur.
A GOOD STEP FOR BUSINESS The move comes across as a boon for IT businesses, as achieving a cashless economy, and emerging from the effects of demonetization requires massive digitization and IT deployment across enterprises as well as public organizations
and consumers. The ITES sector is expected to shoot, and the future promises a more transparent and catalyzed IT industry. Astrum CEO Rohit Agarwal states, “The move will help brands to grow and helps in curbing the fake, grey market, and Chinese import cash sales.” As the country slowly recovers from the impact of the sudden demonetization, this move to cashless transactions has enabled the enterprise world in subsequently getting ready for GST to be adopted in April next year. In time, as things normalize, the bold move should accelerate economic growth through digital pipes of e-commerce and m-banking. It should result in the availability of larger revenues to the Government to fund infrastructure growth and the country wide internet penetration and digitization. With GST in pipeline, this demonetization will complement the government’s move to ensure higher ‘tax compliance’. Any slump in sales across channels is a temporary hurdle as things normalize gradually with time. The resultant enterprise landscape is expected to be promising in terms of opportunity. Inflation is expected to go down and flow of money is expected to increase. With adoption of cashless ways to transact, the IT industry is expected to by and large stay put and further expand in the face of favorable Government policies. DECEMBER 2016 ENTERPRISE IT WORLD 37
THE STUFF // PRODUCTS & SERVICES
Brocade SLX Data Center Solutions D-Link DGS1100 MP PoE Switch for IP Surveillance
BROCADE SLX FAMILY with new innovative switches that feature unparalleled network visibility and the addition of BROCADE WORKFLOW COMPOSER AUTOMATION SUITES for turnkey automation are the industry’s first data center networking portfolio to deliver agility at all layers of the data center stack, while being open to provide customers with choice. With Brocade, organizations
can build networks that allow them to quickly adapt to technology transitions, deliver new services at cloud speed and accelerate digital transformation. Building on the Brocade SLX 9850 routing solution that Brocade introduced in September, the new Brocade SLX 9140, SLX 9240 and SLX 9540 data center switches deliver flexible leaf, spine and edge connectivity while leveraging the Brocade SLX Insight
Architecture. By embedding network visibility on every router and switch, organizations can achieve pervasive visibility throughout the network to quickly identify problems, accelerate meantime-to-remediation and improve overall service levels. The Brocade SLX 9140 and 9240 extend these capabilities with a programmable ASIC that provides Visibility Services from the physical wire to
virtual networks and workloads. New automation suites, including Network Essentials, Data Center Fabrics and Internet Exchange Points for the BROCADE WORKFLOW COMPOSER platform, powered by StackStorm, provide automated network provisioning, validation, troubleshooting and remediation workflows.
KEY CAPABILITIES… • Flexible platform designs deliver cost-effective density, scale, and performance for data center core, spine, leaf, and internet borders. • Programmable ASICs enable protocol and technology innovations without forklift upgrades. • Ensure efficient operations with pervasive traffic visibility for real-time network analytics, monitoring, and troubleshooting. • Customizable cross-domain automation
D-Link DGS-1100 MP/ MPP series is world’s first PoE switch with ONVIF support that is specifically designed for Video Surveillance applications.Addressing the surveillance requirements of small, medium, and enterprise businesses, D-Link has rolled out a high-power switch. DGS-1100 MP/ MPP supports ONVIF – a forum through which the industry establishes common, open standards to foster interoperability between IP security systems. As a result, DGS-1100 MP/ MPP Series Ethernet switches automatically recognize both D-Link and third-party IP cameras, network video recorders (NVRs) and other IP devices. DGS-1100 MP/ MPP switches makes installation of IP Surveillance devices an ease on existing network. KEY CAPABILITIES… • AR-NBD – Advance Replacement Next Business Day Warranty • Supports up to 518W PoE power budget as well as 2 x 802.3bt/UPoE ports. • Offer high PoE power suitable for powering multiple network cameras
B Y S A N J AY @ A C C E N T I N FO M E D I A . C O M
QNAP QUAD-CORE TS-831X NAS WITH 1.7 GHZ CPU QNAP TS-831X is a new cost-effective 8-bay business NAS with a quad-core 1.7 GHz CPU to provide users with enhanced system performance for daily business operations. Alongside the standard models with 8GB or 16GB RAM, there is also a model with 4GB RAM (TS-831X-4G) to provide an affordable option for budget-conscious users. The new TS-831X uses an AnnapurnaLabs, an Amazon company Alpine AL-314
38 ENTERPRISE IT WORLD DECEMBER 2016
quad-core 1.7 GHz ARM Cortex-A15 processor, and features 4GB/8GB/16GB DDR3 RAM (upgradable to 16GB), hardwareaccelerated encryption, and SSD caching. It also includes two built-in 10GbE SFP+ ports for high-speed network deployment and a PCIe expansion slot for installing an additional 10GbE or 1GbE network adapter if needed.
KEY CAPABILITIES… • TS-831X-4G: 4GB DDR3 RAM (4GB x1) • TS-831X-8G: 8GB DDR3 RAM (8GB x1) • TS-831X-16G: 16GB DDR3 RAM (8GB x2)
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