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The procurement playbook: 6 areas where you may be leaving money on the table

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The procurement playbook: 6 areas where you may be leaving money on the table

Are you missing out on hidden savings opportunities?

Today, procurement means more than simply sourcing goods and services.

Hospitality-driven businesses are using procurement to unlock deeper savings, adapt to shifting supply chains and streamline operations — all for the long term.

The secret to maximizing that procurement potential: partnering with the right group purchasing organization, or GPO.

Today’s GPOs use the combined purchasing power of their clients to get better pricing and contracts than any one business could get on its own.

While short-term savings might be the typical entry point, businesses are working closely with their GPO partners to stack up major repeatable wins.

The results are significant — and sometimes, surprising.

When businesses encounter supply chain disruptions, best-in-class GPOs have the relationships with major manufacturers and distributors to source top-quality ingredients at can’t-beat prices. GPOs can also empower multi-unit operators to boost brand consistency across hundreds of locations. Modern GPOs even have culinary experts to help businesses revamp their menus, attracting new customers while maximizing cost savings.

We’ll cover those opportunities and more in this guide. Across six key areas, we’ll examine all the ways a smart procurement strategy can help you pinpoint and maximize savings for your business.

Massive savings opportunities are calling. Let’s dive in.

# 1 Only getting off-invoice savings? You could be saving on so much more.

With the right GPO, off-invoice discounts are just the starting point.

When considering GPO partners, be sure to ask about all the ways they can help you save — like exclusive offers and allowances specific to your business and industry. GPOs’ supplier connections often unlock more substantial, longer-term benefits to strengthen your bottom line.

Those savings start with a GPO’s total purchasing power. By leveraging the combined buying volume of many organizations, a GPO can negotiate better pricing and terms with suppliers on your behalf.

The more purchasing power your GPO partner has, the better pricing you can expect. For example, Entegra is the world’s largest food GPO, with over $42 billion in annual purchasing power. Our size goes a long way in unlocking lower prices, exclusive promotions and preferential contracts with suppliers.

Some GPOs also provide exclusive supplier limited-time offers on specific items. These deals are typically special promotions or monthly savings tied to certain suppliers.

It’s also worth looking into a GPO’s upfront invoice discounts. Unlike off-invoice discounts, they deliver immediate, predictable savings you can plan your yearly budget around.

Entegra uses its $42 billion in global purchasing power to go beyond traditional GPO services. We become our clients’ business performance improvement company. We assist clients in saving money, working smarter and delivering better experiences for the people they serve.

In short, off-invoice discounts are important, but they’re just one piece of the larger puzzle. Make sure to ask your GPO how it uses its purchasing power and relationships to secure both short- and long-term savings for your business. Helping businesses save big: Entegra by the numbers $42 billion

2,500+ suppliers

300,000+ sites

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# 2 Stuck with a small supplier network?

That could cost you during the next supply chain disruption.

The best GPOs do more than just connect you to suppliers. They actively manage relationships, mitigating purchasing risks by helping you navigate the impact of fluctuating prices.

In a time of supply chain disruptions and economic volatility, those connections matter. Thanks to proactive, locked-in pricing, GPOs provide a greater financial cushion to protect businesses from pricing volatility. And with access to a wider supplier network, GPOs can guide clients to suppliers offering comparable products they need at prices that fit their budget.

Consider eggs. If your business relies on a single egg supplier, then a new tariff, labor strike, shortage or even bad weather could disrupt your supply, sending prices soaring overnight. Without options, you’re forced to pay more.

A GPO with longstanding supply chain and manufacturing relationships can provide an extra layer of protection. At Entegra, our industry experts monitor current and future market trends to predict market changes before they happen. That way, you would already have an established contract for eggs, protecting you from rapid changes. And if one supplier were to falter, our experts could connect you to others, ensuring you get the quality you need at the price you want.

Entegra, as a division of Sodexo, has deep expertise in supply chain management and hospitality-driven businesses. We currently operate the most complex, comprehensive, resilient and highest-performing food and beverage supply chain in the world.

That’s why it’s important to ask potential GPO partners about their supplier networks. Entegra offers a variety of options, including the Entegra Local and Direct Savings Program spanning local and specialty foods, services and Direct Store Delivery (DSD). It’s part of a resilient global supply network, strengthened through our position as a Sodexo company.

Coupled with our vetting of supplier compliance and reliability, you can rest easy knowing you’ll always get the products you need, regardless of whatever the market throws your way.

Once

a business decides to become an Entegra client, we really pour all our expertise into helping them as much as they need. Our goal is to help sustain your success.

Stay protected from product shortages

In this short video, David Kourie — Chief Procurement Officer of Entegra North America — describes how Entegra’s team of 250 supply chain professionals keep businesses ahead of sudden market changes. Watch the video

# 3 If you’re only getting GPO discounts on food and beverages, you’re missing out

Some businesses rely on their GPO partners for food and beverages, then call it a day. The truth is that more robust GPOs offer discounts on a much broader variety of products, goods and services specific to your industry and business, from FF&E (furniture, fixtures and equipment) to MRO (maintenance, repair and operations).

Senior living facilities can save on:

• Infection control apparel

• Bedding

• Floral selections

Golf courses can save on products including:

• Groundskeeping supplies

• Turf equipment

• Golf cart GPS systems

Hotels can save on the following products and more:

• Bed linens

• Concierge stations

• Safes

Entegra also provides products for businesses in the restaurant, leisure, faith-based, education, acute care and camp markets. We take a highly consultative approach, leveraging our experts’ deep industry knowledge to address business-specific pain points.

You can even save on sustainable items like eco-friendly packaging, food waste-tracking solutions and meat alternatives — so you can protect the planet while boosting your bottom line.

It’s not just about products. Modern GPOs connect you to costsavings services too. Entegra’s contracted energy solutions have helped clients save up to 20% per month in energy consumption in their first two months of service.

The bottom line: Before making a niche purchase, big or small, check with your GPO. The savings may surprise you.

CASE STUDY

Success in senior living: “Entegra points me in the right direction”

When Kendal, a not-for-profit serving older adults, began searching for options to curb their procurement spend, they were impressed by Entegra’s “enormous savings.”

“I could reach out to [my rep] and say, ‘I need this kind of product; I need this kind of service,’ and he’d point me in the right direction,” says Dan Rock, Kendal’s procurement director.

“[Entegra] set us up for success in a lot of ways… It showed our nine communities: Look what Entegra is willing to do for us.”

# 4 Inflexible purchasing options might be limiting your savings

Most GPOs offer reliable savings on their contracted products. But what about when you need a solution outside their catalog?

That’s when it’s important to ensure a GPO partner with flexible programs and custom contracting.

At Entegra, our Supply Management Team goes beyond standard contracts, negotiating on your behalf to secure better pricing and terms tailored to your specific product, category, manufacturer or service need.

In general, look for procurement experts who work with you to identify specifications, estimate volume, define contract goals, source suppliers and arrange samples. Once your custom contract is in place, you can multiply your savings across all your business locations.

Locked order guides give you precise control over the products each location is permitted to purchase. With predefined items, brands, and suppliers, these guides also help reinforce brand consistency across your organization.

As part of Entegra’s digital solutions, detailed later in this guide, these tools give chains greater operational enforcement, plus flexibility where it’s needed.

The result is simpler, more streamlined operations, with one platform that flexes by hospitality tier, brand or region, delivering the products and prices your business — and your individual locations — need.

CASE STUDY

Optimizing menus for a coffee chain with 200+ locations

When Ballard Brands wanted to drive growth for their PJ’s Coffee franchise, they called Entegra.

Our coffee experts conducted a deep operational overview at multiple PJ’s locations, then delivered a variety of recommendations spanning product recommendations, limited time offers and digital solutions.

“[Entegra experts] are great communicators,” says Brad Graham, Ballard’s Vice President of Supply Chain. “We integrate well.”

The strength of the partnership has helped PJ’s Coffee expand to 14 states — a major increase from its local New Orleans roots. And in 2024, Ballard Brands chose Entegra to receive its prestigious Vendor of the Year award.

# 5 Inefficient operations might be standing in the way of larger systemic savings

Your business might already be taking full advantage of savings on products and services you already use. But how well are those solutions being put into action? And more importantly, what untapped opportunities for revenue growth are still on the table?

Modern GPOs go beyond negotiated discounts to help you run smarter, leaner and more profitable operations.

Take a menu item like salmon. The savings potential doesn’t stop at securing a lower price per pound. You can cut costs by:

• Buying domestic rather than imported salmon

• Sourcing frozen or pre-prepared salmon

• Substituting a different fish or protein

• Adjusting portion sizes

• Pairing it with a more cost-effective side

• Recommending a profitable wine pairing

• Training staff on efficient preparation to save time and reduce waste

That’s where services like Entegra Culinary Consulting make a difference. Entegra’s culinary experts guide businesses through product cuttings, recommending alternatives that cost less while matching your quality standards. They also provide menu cost analyses, recipe development as well as time and motion studies to improve your kitchen’s efficiency.

Pair these insights with training programs and onsite educational sessions, and you’re not just saving on ingredients — you’re investing in stronger day-to-day performance. Add in mixology solutions and marketing support, and your GPO partnership can help fuel ongoing growth and profitability.

That’s why it pays to ask your GPO how they can help you optimize operations — not just lower costs.

Entegra has an extended team that is dedicated to uncovering and developing potential savings opportunities that can meet the needs of our customers and their short- and long-term plans.

Launching collaborative, cost-effective breakfast options

When Choice Hotels, one of the world’s largest lodging franchisors, wanted to refresh the complimentary breakfast program at Comfort and Country Inn & Suites by Radisson, they reached out to Entegra.

Led by Entegra’s Vice President of Culinary John Csukor, the Entegra Culinary Consulting team leveraged consumer insights and collaborative idea sessions, recipe development and taste testing to develop several new breakfast experiences.

Now franchisees can offer build-your-own breakfast bowls, biscuit sandwiches, French toast and General Mills cereals while saving an average of 9% on food costs.

“What really stood out to me was how collaborative this whole process was,” Csukor said. “Bringing operators into the conversation early on was a smart move. It helped build the buy-in we needed to bring these programs to life in a meaningful way.”

CASE STUDY
# 6 Missing savings insights? It may be time to upgrade your digital platform and AI toolkit.

Outdated processes and reactive decision-making can’t keep up with today’s rapid markets. Every technological pain point can lead to wasted time, missed contract details and savings left on the table.

Luckily, modern GPOs offer a variety of digital tools to streamline your purchasing and uncover hidden value.

Make sure to ask what tools your GPO partner provides for essential functions like finding savings opportunities, automating ordering across suppliers and locations, and easily identifying payment discrepancies.

Entegra equips hospitality-driven businesses with data-intelligent solutions that supercharge operational efficiency, optimize spend and drive scalable growth by showing spend down to the unit and SKU levels.

Entegra PurchasingIQ is a one-stop digital platform that simplifies your team’s purchasing decision-making with tools including insightful reports. EPRO, powered by Entegra, is a best-in-class procure-to-pay solution that centralizes all your purchasing in one place. Together, they give you greater transparency across your operations, whether that’s one location or hundreds — all backed by personalized support at every stage.

Today’s AI tools can provide further savings insights. Entegra Shopping Assistant is an AI-powered browser extension that shows the best alternative products and prices while you shop distributors’ e-stores — even if the products are not contracted by Entegra.

As a whole, these tools make ordering simpler and more precise, freeing your team to avoid costly mistakes and focus on growing your business.

In selecting digital procurement tools, operators should focus on platforms that function as integrated ecosystems. The best solutions provide a comprehensive, 360-degree perspective of the organization and facilitate the entire digital procurement lifecycle.

High-tech insights for mobile food and retail vendors

The National Independent Concessionaires Association (NICA) serves mobile vendors who activate at fairs, festivals and other events nationwide. When NICA needed more cost-effective alternatives that fit their vendors’ flexible, on-the-go operations, they reached out to Entegra.

In addition to finding the “widest breadth of options and the best of those options,” NICA and its members were happy to leverage Entegra’s powerful digital tools.

“I love their dashboards,” says NICA Executive Director Rey O-Day. “They tell a lot about us who’s buying, what they’re buying, and what that’s doing.”

CASE STUDY

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